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  • Senior Counsel - Healthcare IT and AI Technology Contracts

    Akron Children's Hospital 4.8company rating

    Hudson, OH jobs

    Full-Time, 40 hours/week Monday - Friday 8 am - 5 pm Onsite The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer. Responsibilities: Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools. Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions. Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices. Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs. Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed. Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape. Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned. Other information: Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation. Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators. Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments. Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation. Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required. Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT). Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking. Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams. Full Time FTE: 1.000000 Status: Onsite
    $97k-148k yearly est. 17d ago
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  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Annapolis, MD jobs

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 6d ago
  • Remote VP of Customer Success - Enterprise Health Systems

    Getwellnetwork, Inc. 4.1company rating

    Bethesda, MD jobs

    A leading healthcare solutions provider is seeking a Head of Customer Success to lead its customer success organization. This role requires a results-driven leader with over 10 years of experience in customer success and a proven track record in enterprise settings. Responsibilities include defining customer success strategies, driving customer retention and growth, and collaborating with cross-functional teams to foster exceptional customer experiences. The ideal candidate will thrive in a data-driven environment and possess strong communication skills. #J-18808-Ljbffr
    $119k-178k yearly est. 3d ago
  • Risk Adjustment Risk Lead & Compliance Strategist

    Humana Inc. 4.8company rating

    Boston, MA jobs

    A leading health services company is seeking a Risk Management Lead responsible for oversight of risk adjustment operations. The role includes advising on risk management strategies, compliance, and project management. The ideal candidate should have significant experience in project leadership and risk analysis, with a passion for enhancing consumer experiences. This remote position requires strong initiative and the ability to manage multiple projects simultaneously. Interested candidates are encouraged to apply for a rewarding opportunity focused on health improvement. #J-18808-Ljbffr
    $92k-126k yearly est. 5d ago
  • Lead Experience Researcher - Remote Health UX & Strategy

    Humana Inc. 4.8company rating

    Boston, MA jobs

    A leading health insurance provider in Boston is looking for a Lead Experience Researcher to drive high-impact experiences by blending qualitative and quantitative research. This role will lead research engagements, partner with cross-functional teams, and provide insights to shape product design. Candidates should have a strong background in experience research methods, strategic problem-solving, and human-centered design. Competitive pay range is between $138,900 and $191,000 annually, plus benefits. #J-18808-Ljbffr
    $63k-78k yearly est. 3d ago
  • Department Supervisor III - Nursing Administration - Remote Florida

    Cleveland Clinic 4.7company rating

    Cleveland, OH jobs

    Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation as you build a rewarding career with one of the most respected healthcare organizations in the world. The Cleveland Clinic team is looking to add a Department Supervisor III to the Nursing Administration department. This role will support a newly created team that is responsible for timely discharges. You will supervise the department's technical and administrative functions as well as implement goals and collaborate with other caregivers to achieve them. You will also have the opportunity to advance to a higher management level. Exceptional care is a team effort - both at the bedside and in the office. Even if you've never considered healthcare as your next step, you'll find there are many paths to creating a career centered on what matters most to you. A caregiver in this position works days from 8:00AM - 4:30PM. This is a fully remote position in but may require some days on-site for pre-scheduled meetings at our Florida locations. This position reports to FLORIDA. A caregiver who excels in this role will: * Supervise the technical and administrative functions. * Act as a technical resource for team members. * Collaborate to achieve organizational goals. * Implement goals consistent with assigned clinical and nonclinical units. * Supervise caregivers in daily operations. * Maintain staffing levels and ensure cross coverage. * Approve and schedule paid time off and leave requests. * Provide leadership and training. * Coordinate and provide orientation, education and training. * Develop an effective work team. * Proactively identify opportunities to improve procedures and processes. * Communicate with caregivers and provide orientation on policies. * Analyze workflow and procedures. * Identify and implement opportunities to improve speed, quality and effectiveness. * Lead and implement large process improvement projects. Minimum qualifications for the ideal future caregiver include: * Associate's degree and three years of supervisory experience * OR a High School Diploma/GED and five years of experience * OR a Bachelor's degree and one year of experience Preferred qualifications for the ideal future caregiver include: * Bachelor's degree * Healthcare experience in a large organization * Utilization management experience * Administrative experience in Care Management * Ability to track metrics by using Excel * Knowledge of Power Point * Insurance knowledge Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Ability to perform work in a stationary position for extended periods * Ability to operate a computer and other office equipment * Ability to communicate and exchange accurate information * Ability to travel throughout the hospital system * In some locations, ability to transport up to 25 pounds * May require the ability to operate various types of powered material handling equipment. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum Annual Salary: $52,270.00 Maximum Annual Salary: $79,727.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
    $52.3k-79.7k yearly 6d ago
  • Intensive Home-Based Therapist

    Integrated Services for Behavioral Health 3.2company rating

    Bentonville, OH jobs

    We are seeking an Intensive Home-Based Therapist! Intensive Home-based Treatment is eligible for a sign-on bonus of $5,000!! Join our team! Do you have a passion for working with children and families? Integrated Services for Behavioral Health is looking for compassionate, dedicated people in Coshocton County who want to empower youth and families by creating strength-based behavior change that will be sustained long after treatment ends. You will receive ongoing training in Intensive Family and System Treatment (I-FAST) as you work with families, youth, their communities, and other key members of their ecology to implement I-FAST as designed. The salary range for this position is $70,000 to $84,909.08 per year based on licensure and experience. Essential Functions: Provide direct clinical treatment using the I-FAST model and principles, including but not limited to leveraging strengths and focusing on the positive, understanding frames, and patterns, and increasing mature behavior. Conduct a thorough assessment of the client and family that gathers information on behaviors of concern and strengths in the family and their ecology to inform conceptualization of the problem behaviors and interactions within the family's ecological context. Works with families to define cultural factors that influence strengths, functioning, and family behaviors to ensure ongoing engagement and success in care. Provide individual and family psychotherapy services that support the identified needs. Develop collaborative and creative partnerships with community resources to meet the needs of each family. Continuously work to engage the primary caregiver, family members, supports, and community agency staff (school, probation, child welfare) in change-oriented treatment. Dedicate time to weekly case planning and evaluation of case progress, with ongoing support from your supervisor and team members. Receive regular training, professional development, supervision, and consultation activities designed to help you acquire extensive clinical skills within the I-FAST model. Work collaboratively with the team to ensure that clients have access to support 24 hours/day, 7 days/week as needed. Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, and cross-systems training, and acquires knowledge of community resources. Meets billing productivity requirements established by Integrated Services for Behavioral Health. Other duties as assigned. Minimum Requirements: Must meet requirements for licensure as defined by the Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Experience and passion for delivering services to youth and families. Demonstrating a high degree of cultural awareness. Comfortable working with a diverse community of clients. Knowledge of or experience engaging with families in the community. Experience with multi-need individuals and families. Broad knowledge of community service systems. Willing to participate in and lead cross-systems team-building activities. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment.
    $70k-84.9k yearly 4d ago
  • Senior Director, Statistical Programming - Hybrid Leader

    Alkermes 4.9company rating

    Waltham, MA jobs

    A leading biopharmaceutical company is seeking a Senior Director, Statistical Programming, to oversee all statistical programming activities. This role involves leading a team to achieve regulatory and business objectives, ensuring high-quality deliverables, and managing strategic planning. The ideal candidate will possess a strong background in statistical programming, with extensive experience in leadership and project management. The position offers a competitive salary and a hybrid working model based in Waltham, MA. #J-18808-Ljbffr
    $126k-184k yearly est. 4d ago
  • Substance Use Counselor

    Acadia Healthcare Inc. 4.0company rating

    Lawrence, MA jobs

    Outpatient MAT Opioid Treatment Program (OTP) Now Hiring: Substance Use Counselor Sign-On Bonus Available! Full-Time Schedule: Early morning hours encouraging a great work-life balance: * Monday - Friday, 6 AM - 2 PM, or * Monday - Friday, 7:30 AM - 3:30 PM Hybrid Schedule: * Offered to candidates with extensive SUD counseling experience. * Hybrid clinicians will receive a laptop and can split their schedule between on-site and remote work after completing an initial in-person training period. Why Work With Us? Benefits Include: Semi-Annual Bonus Program Comprehensive Medical, Dental, and Vision insurance Competitive 401(k) with employer match Paid vacation and sick leave Free employer-sponsored clinical supervision Unlimited access to over 500 accredited Continuing Education Units (CEUs) Employee Assistance Program (EAP) supporting your well-being Industry-leading growth and development opportunities Our Team: Lawrence Comprehensive Treatment Center (CTC), located in Lawrence, MA, is part of Acadia Healthcare's Comprehensive Treatment Centers-the nation's leader in medication-assisted treatment (MAT) for individuals seeking recovery from Opioid Use Disorder. We provide a continuum of care that includes Medication-Assisted Treatment (MAT), Office-Based Addiction Treatment (OBAT), Intensive Outpatient Programs (IOP), and mobile treatment units. At Lawrence CTC, you'll have the unique opportunity to work directly with a collaborative team of clinicians, case managers, nurses, and physicians delivering community-based services in a supportive and engaging environment. This role offers exceptional opportunities for learning and skill-building, while contributing to innovative, cutting-edge care. Be part of creating new pathways to recovery and integrated healthcare solutions at the intersection of CTC and local health services. Key Responsibilities: As a Substance Use Counselor, you will be essential in guiding patients through their treatment journey and fostering recovery from Opioid Use Disorder (OUD). This role will focus on community engagement, conducting mobile outreach in collaboration with hospitals, emergency departments, and health centers. It will also involve partnering with local providers and government officials, as well as: Leading individual and group counseling sessions with compassion and professionalism. Designing, managing, and documenting treatment plans tailored to patient needs. Facilitating group or family therapy sessions as required. Keeping thorough, clear, and timely documentation on patient care, progress, and any incidents. Conducting initial and ongoing patient assessments. Determining the necessity of referrals to additional programs or external resources. Coordinating aftercare plans to support long-term recovery. Providing immediate crisis intervention services when needed. Managing patient cases to ensure personalized, high-quality care. Serving as a liaison between patients and referral sources. Compensation for roles at Lawrence CTC varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. Lawrence CTC provides a reasonable hourly range of compensation for roles that may be hired in Massachusetts as set forth below. Role Location: Massachusetts Calculated Salary Range for the role: $31.00 - $38.00 per hour Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibilty here: HRSA Eligibility Required Education: Master's Degree in a relevant field, or one of the following credentials: CAC, CAS, CADC, CRC, LADC, LICSW, LCSW, LMHC, or LMFT. Bachelor's Degree holders without credentials are encouraged to apply if they are committed to obtaining required credentials within 30-60 days of employment. For Bachelor's-level candidates, we provide reimbursement for licensing or certification exam fees to support credential attainment. Degree obtained must be in psychology, social work, or related health services field from an accredited college or university. Licenses/Certifications: Candidates who do not hold a Master's degree must possess one of the following certifications or commit to obtaining it within 60 days of hire: CAC, CAS, CADC, CRC, LADC, LICSW, LCSW, LMHC, LMFT. We provide reimbursement for licensing or certification exam fees to support credential attainment. Your Skills & Experience: * Previous experience in addiction recovery or behavioral health settings, such as outpatient, residential, or correctional facilities. * Familiarity with Medication-Assisted Treatment (MAT), including methadone, buprenorphine, and naltrexone. * Experience conducting individual and group counseling sessions focused on substance use recovery. * Knowledge of evidence-based practices, such as Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), and relapse prevention techniques. * Documentation experience, including maintaining clinical notes, treatment plans, and progress updates in accordance with state and federal guidelines. * Familiarity with state regulatory standards (e.g., 42 CFR Part 2, HIPAA, Joint Commission standards). * Experience collaborating in a multidisciplinary team with medical staff, case managers, and peer support specialists. * We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCTC #LI-CTC #LI-OB1
    $31-38 hourly 2d ago
  • Infrastructure Operations Lead - Cloud and AI/GenAI Enablement

    Humana Inc. 4.8company rating

    Boston, MA jobs

    Become a part of our caring community and help us put health first The ideal candidate brings a passion for emerging technologies, a strong foundation in Infrastructure Operations and the curiosity and rigor to build next‑generation capabilities that improve healthcare delivery, reduce risk and optimize operational performance. If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Humana's Infrastructure Operations team could be the place for you! Use your skills to make an impact Key Responsibilities Lead and provide direction for our Managed Service Provider (MSP) Lead Managed Service Provider in Operations for Azure, GCP and AWS Cloud environment Drives moderate to complex processing improvements through optimization, enhancements and implementation of new operational features and functions around Cloud compliance, metrics/reporting and cost optimization Provide senior level expertise on decisions and priorities regarding the enterprise's overall Cloud Operations strategy, consumption, and optimization opportunities - understand Cost controls and the various cost optimization techniques Identifies, drives and assists in the implementation of opportunities to standardize Cloud environments Provides Cloud governance, processes and technical advisory support to business units and projects by working cross‑functionally and provides recommendations that support the business needs Participant as required (Level 2/3 escalation point) for Incident Management Participate and develop client relationships within Operations, Business partners, Managed Service Providers and Cloud Providers Work with cross-functional teams to support the engineering and implementation of new Cloud applications or solutions and define the related risks and onboard new capabilities Ability to communicate at all levels within an organization and influence strategic direction Ability to work with minimal supervision, making decisions based upon priorities, schedules and understanding business initiatives This leader will explore and prototype AI‑driven solutions to automate incident response, predict system failures, summarize complex telemetry data, and develop intelligent copilots to support Operations teams Lead research and evaluation of cutting‑edge AI and GenAI tools applicable to Infrastructure Operations (e.g., LLMs, vector databases, predictive analytics) Design and prototype AI‑driven systems for automated incident detection, anomaly classification, infrastructure forecasting/resiliency - leading to lower MttR and manual overhead in mission‑critical environments Develop and lead the strategic roadmap for AI adoption in Infrastructure Operations Collaborate with Infrastructure and Cloud Operations teams to pilot and integrate AI/GenAI features into critical workflows Modernize observability and alerting using AI/ML models for proactive monitoring and self‑healing actions Lead R&D of GenAI solutions for predictive alerting, incident triage and infrastructure automation Build AI copilots and natural language tools for infrastructure operations teams Integrate LLMs into observability platforms for real‑time RCA and log summarization Pilot and productionize GenAI‑based assistants, bots, and copilots to support ticket triage, knowledge management and resolution workflows Identify automation opportunities and implement AI‑enhanced runbooks, workflows and self‑healing mechanisms Contribute to a strategic roadmap for GenAI maturity within Infrastructure & Operations, including tools, governance and organizational readiness Partner with internal data science and clinical innovation teams to create proofs of concept, build ML/GenAI pipelines, and integrate with existing toolchains (e.g., ServiceNow, Splunk, Terraform) Autonomous log summarization, RCA generation and playbook suggestions Natural language interfaces for querying system health or telemetry Act as a GenAI ambassador, helping Infrastructure Operations teams upskill in AI‑augmented technologies and use cases Qualifications Bachelor's in Computer Science, Artificial Intelligence, Healthcare Informatics, or a related field 10+ years in infrastructure operations or engineering, with at least 3+ years of hands‑on involvement in AI/ML or GenAI R&D Deep understanding of large language models (LLMs), vector databases, retrieval‑augmented generation (RAG), and model orchestration (e.g., LangChain, Haystack). Experience integrating AI/GenAI capabilities with infrastructure automation tools (Terraform, Ansible, Python, Bash) Familiarity with healthcare systems and compliance frameworks (HIPAA, HITRUST) Proficiency with observability and telemetry platforms (e.g., Splunk, DynaTrace, SolarWinds) and AI‑driven monitoring Strong problem‑solving and experimentation mindset, with the ability to move from concept to pilot rapidly Experience with Continuous Integration and Deployment Pipelines, i.e. Azure DevOps, Jenkins, Git, Git Hub Has hands‑on scripting experience using one of the following: Terraform, Cloud Formation, PowerShell, Azure CLI, Python, JSON, Perl or Bash Preferred Master's degree Azure, AWS, GCP, ITIL and/or SRE certifications Experience with GenAI platforms (e.g., Azure OpenAI, Google Vertex AI) Experience deploying or evaluating open‑source LLMs or fine‑tuning models for infrastructure use cases Additional Information Work‑At‑Home Requirements WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. Satellite and Wireless Internet service is NOT allowed for this role. A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information#LI-Remote Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $142,300 - $195,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities. Application Deadline: 01-14-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our *************************************************************************** #J-18808-Ljbffr
    $142.3k-195.7k yearly 2d ago
  • Director Workforce Capacity Planning

    Humana Inc. 4.8company rating

    Boston, MA jobs

    Become a part of our caring community and help us put health first The Director, Workforce Capacity Planning is responsible for setting and executing CenterWell's workforce capacity strategy across CenterWell Call Centers, Pharmacy operations, Primary Care Clinics, and Home Health services. This position will integrate advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision‑making. The Director, Workforce Management requires an in‑depth understanding of how organization capabilities interrelate across the function or segment. The Director Operating as a strategic partner to Operations, Finance, Clinical Leadership, Product, and Technology, the Director provides clear, data‑driven recommendations to senior leadership, enables disciplined planning and governance, and builds scalable capabilities that support CenterWell's long‑term growth and transformation. The Director, Workforce Management assesses organizational staffing and identifies requirements and solutions to meet workforce objectives. Enterprise Capacity Strategy & Planning The Director owns the end‑to‑end workforce capacity planning framework for CenterWell. This includes developing short‑term, annual, and multi‑year capacity plans that align demand forecasts, productivity assumptions, staffing models, and financial targets across all supported lines of business. The role ensures capacity strategies are forward‑looking, scenario‑based, and aligned to evolving care models, regulatory requirements, and growth initiatives. Demand Forecasting & Scenario Modeling This leader establishes and governs enterprise forecasting methodologies, ensuring consistency, rigor, and transparency across call center, pharmacy, clinical, and home health environments. The role leads scenario planning to assess risks and tradeoffs related to volume volatility, labor availability, productivity changes, technology adoption, and policy or market shifts. Insights are translated into actionable options for executive decision‑making. Financial Partnership & Investment Decisions The Director partners closely with Finance to support budgeting, re‑forecasting, and long‑range planning processes. This includes headcount planning, labor cost modeling, productivity targets, and return‑on‑investment analysis. The role clearly articulates the financial and operational implications of capacity decisions and provides recommendations that balance affordability with service and access commitments. Cross‑Functional Leadership & Influence Success in this role requires strong influence across a matrixed organization. The Director works in close partnership with Operations, Clinical Leaders, Workforce Management, HR, Product, and Technology teams to ensure capacity plans are executable and integrated with hiring, scheduling, training, and system roadmaps. The role aligns stakeholders around a single, enterprise capacity narrative and resolves competing priorities through data and structured decision frameworks. Governance The Director establishes a disciplined governance model for capacity planning, including standard assumptions, review cadences, escalation paths, and executive forums. The role ensures leadership has clear visibility into capacity risks, constraints, and performance, and that plans are regularly reviewed, refined, and aligned to business outcomes. Team Leadership & Capability Development The Director builds, leads, and develops a high‑performing workforce capacity planning team. This includes defining clear roles and expectations, strengthening analytical and business acumen, and standardizing tools, models, and processes. The role fosters a culture of accountability, continuous improvement, and intellectual curiosity. Communication A critical component of the role is translating complex analyses into clear, concise executive communications. The Director prepares and delivers materials that enable senior leaders to quickly understand capacity drivers, risks, and options, supporting timely and informed decisions. Communication is tailored for executive, operational, and clinical audiences. Outcomes & Measures of Success Success is measured by the accuracy and usability of capacity plans, improved alignment between demand and staffing, reduced operational volatility, stronger financial predictability, and leadership confidence in capacity insights. Over time, the role enables CenterWell to scale efficiently while maintaining high standards of access, quality, and member experience. Use your skills to make an impact Required Qualifications Bachelor's Degree 8 or more years of Workforce Management experience 5 or more years of management experience Comprehensive knowledge of Microsoft Word, Excel and PowerPoint Excellent written and oral communication skills Advanced forecasting and modeling techniques Strong analysis, critical thinking, and analytical problem solving skills Ability to handle multiple tasks and deadlines with attention to detail Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Advanced Degree Prior experience in Process or Project Management Additional Information: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision‑making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Work at home requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. SSN Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $168,000 - $231,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities. Application Deadline: 01-22-2026 About us About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over‑the‑counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior‑focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole‑person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry‑leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well‑being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options ************************************************************* #J-18808-Ljbffr
    $168k-231k yearly 5d ago
  • Remote Finance Data Platform Leader

    Humana Inc. 4.8company rating

    Boston, MA jobs

    A leading healthcare organization seeks an Associate Director for Finance Data Management to oversee data configuration and implement policies. This role requires a Bachelor's degree, at least 6 years of finance-related experience, and management expertise. Candidates should be proficient in SQL and familiar with Oracle Fusion Cloud and cloud platforms like Databricks. The position offers a pay range of $129,300 to $177,800 annually and is eligible for a bonus based on performance. #J-18808-Ljbffr
    $129.3k-177.8k yearly 5d ago
  • Senior Counsel - Healthcare IT and AI Technology Contracts

    Akron Children's Hospital 4.8company rating

    Medina, OH jobs

    Full-Time, 40 hours/week Monday - Friday 8 am - 5 pm Onsite The Senior Associate Counsel provides legal support for hospital information technology operations, including comprehensive legal and strategic guidance on the procurement, deployment, and governance of information technology systems (ISD) and artificial intelligence. This position reports to the Vice President, Senior Associate Counsel with a reporting matrix to the Chief Information Officer. Responsibilities: Advise hospital leadership and procurement teams on the legal implications of acquiring new technologies, such as electronic health records (EHR), telemedicine platforms, cybersecurity tools, and medical devices and the implementation of artificial intelligence tools. Draft, review, and negotiate a broad array of information technology contracts-such as software-as-a-service (SaaS) agreements, cloud hosting terms, data processing addenda, and business associate agreements. Identify and address legal risks in vendor offerings and technology solutions. Advise hospital leadership on legal considerations surrounding digital transformation initiatives, innovation adoption, and strategic partnerships with technology providers. Collaborate with hospital IT and security teams to develop policies and protocols for safeguarding patient data and critical systems. Advise on incident response plans, breach notification procedures, and risk mitigation strategies. Stay abreast of emerging threats and evolving best practices. Provide legal support for hospital-wide policies on technology use, social media, device management, remote work, mobile access to sensitive information, and enterprise risk for information technology. Ensure policies reflect current legal requirements and operational needs. Support the hospital in managing disputes or litigation related to technology vendors, data breaches, intellectual property claims, and other technology-related matters. Coordinate with litigation counsel as needed. Education and Training: Provide ongoing education to staff and leadership on legal implications of technology adoption, emerging regulatory requirements, and evolving risks in the health technology landscape. Identify and assess legal, operational, and compliance risks in IT contract. Other duties as assigned. Other information: Technical Expertise Openness to learning and keeping pace with rapid changes in both healthcare delivery and technological innovation. Aptitude for working effectively with clinicians, IT professionals, administrators, vendors, and regulators. Capacity to guide organizational leadership through complex legal and strategic decisions regarding technology investments. Resourcefulness and creativity in navigating novel legal challenges emerging from digital health transformation. Education and Experience Education: Juris Doctor (JD) degree from an accredited law school; Ohio bar admission or ability to obtain admission prior to start date. Experience: Minimum of 5 years of legal practice advising in healthcare Information technology contracts is required. Technical Knowledge: Familiarity with healthcare IT systems, data privacy and security laws, and emerging technologies (such as artificial intelligence, cloud computing, and IoT). Skills: Strong contract negotiation, drafting, and analytical skills. Excellent verbal and written communication abilities. Competency in risk assessment and strategic thinking. Demonstrated integrity, discretion, and ability to work collaboratively with multidisciplinary teams. Full Time FTE: 1.000000 Status: Onsite
    $97k-147k yearly est. 17d ago
  • Remote Market VP Pharmacy Compliance & Practice

    Humana Inc. 4.8company rating

    Boston, MA jobs

    A leading healthcare company in the United States seeks a Market Vice President of Pharmacy Professional Practice to oversee compliance across pharmacies. This role involves ensuring adherence to regulations while leading a team of professionals. The ideal candidate will possess a Bachelor's degree in Pharmacy, an active pharmacist license, and have substantial experience in pharmacy compliance. Competitive compensation includes a salary range of $223,800 - $313,100 per year with bonus eligibility and comprehensive benefits. #J-18808-Ljbffr
    $99k-123k yearly est. 6d ago
  • Consultant, Customer Solutions

    Cardinal Health 4.4company rating

    Boston, MA jobs

    **_Ideal candidates will be based in Boston, MA. This position will require candidates to work onsite at a customer location in Boston, MA. The schedule will be onsite Monday through Thursday during standard business hours, working from home on Fridays._** **_What Customer Solutions contributes to Cardinal Health_** The **Customer Solutions** team provides sales consultation through direct engagement "inside the four walls" of our customer's sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer's supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor. + Support RFI/RFP process with a focus on ValueLink and supply chain optimization opportunities + Lead supply chain assessments, cost to serve and actively involved with go-live and supply chain design meetings + Provide expertise in healthcare supply chain internally and with customers + Leverage data and insights to recommend supply chain best practices + Consult on new business implementations, contracting and pricing strategy + Help Customers to optimize our service offerings post implementation **_Responsibilities_** + Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution + Works onsite at customer locations, which could range from a hospital department to a Surgery Center + Cultivate relationships to ensure successful customer experience and long-term relationship with customers. + Articulate benefits and adoption strategies to customer's supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health. + Customer Presentations and Internal Account Planning + Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures. + Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account. + Work in a cross functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure Successful installation and adoption of the Customer Solutions Team solutions. + Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting **_Qualifications_** + 3+ years of experience preferred + BA, BS or equivalent experience in related field. Advance Degree preferred + Ability to work independently and biased toward problem solving + Strong supply chain and customer facing experience + Data and Analytics Proficient in (fluid in Excel, pivot tables, and Tableau) + Experience working within inventory management systems and other databases, preferred **Anticipated salary range:** $90,600 - $100,000 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** **02/13/26** *if interested in opportunity, please submit application as soon as possible. _**_ _The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.**_ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $90.6k-100k yearly 9d ago
  • Community Healthlink Intern - Behavioral Health

    Umass Memorial Health Care 4.5company rating

    Worcester, MA jobs

    Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution. About Internships at Community Healthlink 1. CHL interns are those looking for their first field placement 2. Interns at CHL work in supportive roles, closely with supervisors. 3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation. 4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities. Hiring Range: $15.00 - $15.50 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. 2. Assists with comprehensive assessments consistent with needs of the population served. 3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences. 4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care. 5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served. II. Position Qualifications: License/Certification/Education: Required: 1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes. 3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes. Experience/Skills: Required: 1. Strong communication and organizational skills. 2. Detail oriented. 3. Willingness to learn. 4. Able to effectively work alone, and as part of a team. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM CCBHC-IA Intern Job Summary: Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities. Major Responsibilities: 1. Assists in tracking grant goals. 2. Gathers information from clients and data entry per grant requirements. 3. Contributes to infrastructure development to support sustainability. 4. Participates in training opportunities. 5. Participates on a CHL committee. 6. Identifies and carries out a special project. 7. Performs other related duties. License/Certification/Education: Required: 1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field. Experience/Skills: Required: 1. Interest in health equity and serving marginalized communities. 2. Strong communication and organizational skills. 3. Detail oriented. 4. Willingness to learn. 5. Able to effectively work alone, and as part of a team. 6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable. 7. We will be working in a hybrid model with some time onsite and remote work from home. 8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. III. Physical Demands and Environmental Conditions: 1. Must be able to remain seated for extended periods of time. 2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms). 3. Must be able to work on a computer 80% of the shift. 4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
    $15-15.5 hourly Auto-Apply 29d ago
  • Actuarial Principal - Strategic FP&A Leader (Remote)

    Humana Inc. 4.8company rating

    Boston, MA jobs

    A leading health service provider in Boston is seeking an Actuarial Analytics/Forecasting Principal. This role involves analyzing financial and economic data for strategic decisions. Candidates should possess substantial technical experience, a strong educational background, and project leadership skills. The ideal candidate will thrive in a collaborative environment where they can challenge assumptions and propose innovative solutions. This position offers a competitive salary and numerous benefits, aiming to enhance health outcomes for the community. #J-18808-Ljbffr
    $93k-115k yearly est. 5d ago
  • Director, Next Best Action (NBA) Platform

    Humana Inc. 4.8company rating

    Boston, MA jobs

    Become a part of our caring community and help us put health first The Director, Next Best Action (NBA) Platform, is accountable for architecting and expanding an enterprise-level, real-time decisioning platform that enables personalized, compliant, and measurable interactions across digital, call‑center, and marketing channels. This position provides both technical and delivery leadership in the areas of decisioning, state management, business rules, machine learning integration, and channel activation, ensuring that all decisions are rapid, transparent, governed, and continuously optimized. Primary Responsibilities Platform & Architecture Leadership Oversee the comprehensive architecture of real-time decisioning, including: Decision orchestration services State management and lifecycle tracking Eligibility and policy evaluation Action and offer metadata management Integration of ML scoring and ranking Define clear boundaries between decisioning, state management, rules, models, data platforms, and channel systems. Ensure the platform operates with low latency, is highly scalable, fault‑tolerant, and fully auditable. Engineering & Delivery Leadership Guide multiple cross‑functional engineering teams responsible for: Decision APIs and orchestration services State machines and transactional outbox implementations Action/offer catalog services Rules and policy evaluation services Integration of machine learning inference Establish engineering best practices related to: API contracts Idempotency and exactly‑once processing Observability, logging, and tracing Reliability and performance SLAs Drive predictable, agile delivery while maintaining architectural integrity. Decision Intelligence & Machine Learning Integration Collaborate with Data Science and ML teams to: Deploy propensity, uplift, and engagement models into production Maintain separation between offline modeling and online inference Implement safe rollout, monitoring, and fallback strategies Ensure explainability and governance of model outputs, particularly in regulated contexts Experience & Activation Enablement Partner with channel and experience teams to ensure decision outputs are: Channel‑agnostic Rendered consistently Enhanced post‑decision without adding latency Reusable across web, mobile, call‑center, and marketing platforms Governance, Compliance & Trust Guarantee all decision outputs are: Traceable (including rationale and input data) Reproducible Aligned with regulatory and compliance obligations Work with compliance, legal, and audit teams to establish guardrails and controls Promote a culture of “decision trust” throughout the organization People & Leadership Build, mentor, and retain senior engineering and architecture talent Define clear ownership models and accountability across teams Foster an engineering culture centered on clarity, accountability, and results Serve as the primary accountable leader for the NBA platform's technical delivery Use your skills to make an impact Required Qualifications Minimum 12 years' experience in software engineering, platform engineering, or distributed systems At least 5 years managing large, multi‑team engineering organizations Deep expertise in: Real‑time APIs and microservices Distributed state management Event‑driven architectures Transactional consistency (e.g., outbox, idempotency) Experience with: Rules/policy engines Machine learning inference in production Demonstrated capability to operate in regulated industries (healthcare, finance, insurance, etc.) Preferred Qualifications Experience with personalization, recommendation, or decisioning platforms Familiarity with marketing, care navigation, or customer engagement systems Experience with enterprise data platforms and feature stores Excellent executive communication skills, with the ability to clearly explain complex systems Success Criteria Decisions are made rapidly, consistently, and transparently across all channels Engineering teams deliver reliably and maintain architectural discipline Business stakeholders trust and rely on platform outputs The organization can confidently answer “why was this recommended?” The platform is continuously refined based on feedback and learning Additional Information SSN Alert Statement Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $189,400 - $260,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities. Application Deadline: 03-19-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our *************************************************************************** #J-18808-Ljbffr
    $189.4k-260.5k yearly 6d ago
  • Intensive Home-Based Therapist

    Integrated Services for Behavioral Health 3.2company rating

    Zanesville, OH jobs

    We are seeking an Intensive Home-Based Therapist! Muskingum County, OH Intensive Home-based Treatment is eligible for a sign-on bonus of $5,000! Join our team! Do you have a passion for working with children and families? Integrated Services for Behavioral Health is looking for compassionate, dedicated people in Franklin County who want to empower youth and families by creating strength-based behavior change that will be sustained long after treatment ends. You will receive ongoing training in the Intensive Family and System Treatment (I-FAST) as you work with families, youth, their communities, and other key members of their ecology to implement I-FAST as designed. The salary range for this position is based on experience, education, and/or licensure: Dependently Licensed: $70,000-$74,295.45/year Independently Licensed: $80,000-84,909.08/year Essential Functions: Provide direct clinical treatment using the I-FAST model and principles, including but not limited to leveraging strengths and focusing on the positive, understanding frames, patterns, and increasing mature behavior. Conduct a thorough assessment of the client and family that gathers information on behaviors of concern and strengths in the family and their ecology to inform conceptualization of the problem behaviors and interactions within the family's ecological context. Works with families to define cultural factors that influence strengths, functioning, and family behaviors to ensure ongoing engagement and success in care. Provide individual and family psychotherapy services that support the identified needs. Develop collaborative and creative partnerships with community resources to meet the needs of each family. Continuously work to engage the primary caregiver, family members, supports, and community agency staff (school, probation, child welfare) in change-oriented treatment. Dedicate time to weekly case planning and evaluation of case progress, with ongoing support from your supervisor and team members. Receive regular training, professional development, supervision, and consultation activities designed to help you acquire extensive clinical skills within the I-FAST model. Work collaboratively with the team to ensure that clients have access to support 24 hours/day, 7 days/week as needed. Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources. Meets billing productivity requirements established by Integrated Services for Behavioral Health. Other duties as assigned. Minimum Requirements: Must meet requirements for licensure as defined by the Ohio Counselor, Social Worker, and Marriage & Family Therapist Board. Experience and passion for delivering services to youth and families. Demonstrated a high degree of cultural awareness. Comfortable working with a diverse community of clients. Knowledge of or experience engaging with families in the community. Experience with multi-need individuals and families. Broad knowledge of community service systems. Willing to participate in and lead cross-systems team-building activities. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $80k-84.9k yearly 4d ago
  • Associate Director, Manufacturing Operations

    Disc Medicine 3.7company rating

    Massachusetts jobs

    Join our team in a dynamic hybrid role, offering flexibility to work remotely and from our headquarters in Watertown, MA. Disc Medicine is a clinical-stage biopharmaceutical company committed to discovering, developing, and commercializing novel treatments for patients who suffer from serious hematologic diseases. We are building a portfolio of innovative, first-in-class therapeutic candidates that aim to address a wide spectrum of hematologic diseases by targeting fundamental biological pathways of red blood cell biology, specifically heme biosynthesis and iron homeostasis. Disc Medicine values collaboration, professional development, and scientific integrity and promotes an inclusive company culture that empowers and inspires. POSITION OVERVIEW: As Disc Medicine evolves from a clinical stage to commercial stage organization, the Company has a new role for a Associate director in Manufacturing Operations. The successful candidate will be instrumental in driving the company's growth trajectory and achieving strategic objectives. The successful candidate will support technical teams and manage associated projects both in house and at CDMOs. They will have a strong understanding of the functional operations of Chemistry, Manufacturing, and Controls with a focus on the operational aspects of CMC. Priority will be given to candidates with direct experience in CMC projects working with Contract Development and Manufacturing Organizations (CDMOs) especially on manufacturing oversight, as well as candidates who have direct experience in coordinating CMC teams. RESPONSIBILITIES: Monitor financial approval cadence closely and coordinate budget management within teams Build relationships with key-decision makers in finance and SMEs Work closely with internal teams including CMC leader and CMC functions including Drug Substance, Drug Product, Supply Chain, as well as Quality and Regulatory organizations for small molecules/biologics In collaboration with technical leads, develop and manage risk mitigated CMC development strategies and project plans Coordinate CMC team meetings coordinating with CMC leads, including assembly of agendas and meeting minutes Ensure effective cross-function and cross-project communications in and out of internal development teams Support technical leads with vendor management but not limited to contract review and negotiation, timeline management, and quarterly business review meetings. Collaborate with finance to forecast and manage the budget and quarterly accrual for all tech ops activities Support tech ops with Request for Proposal, contracts, POs and invoice approvals. REQUIREMENTS: Bachelors degree is required in Science, Engineering or related field with at least 10+ years relevant industry experience in biopharma A minimum of 3-5+ years CMC project management experience as designated project manager or PM responsibilities as part of a technical role, specific to CMC teams Working knowledge of small molecules and biologics process development, analytical development, GMP manufacturing and quality control testing PMP certification is a plus Ability to accommodate flexible working hours to support business relationships in different time zones Approximately 10-25% travel may be required The annual base salary range for this position is listed below. Actual pay rates are determined by considering multiple factors including qualifications, relevance of experience, education & credentials, subject matter expertise, and internal parity. Salary Range$162,000-$220,000 USD Disc Medicine is an equal-opportunity employer committed to providing all qualified candidates and employees equal opportunities. We offer comprehensive benefits and competitive compensation packages. The Company headquarters are in Watertown, MA, and we provide a flexible work environment. Disc Medicine actively recruits individuals with an entrepreneurial spirit and a drive for excellence. Interested candidates should submit a cover letter and resume to be considered for current and future opportunities. Disc Medicine respects your privacy. For information about how Disc processes your personal data in the context of your candidacy, please see our Privacy Notice.
    $162k-220k yearly Auto-Apply 10d ago

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