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Top 50 Senior Case Manager Skills

Below we've compiled a list of the most important skills for a Senior Case Manager. We ranked the top skills based on the percentage of Senior Case Manager resumes they appeared on. For example, 12.4% of Senior Case Manager resumes contained Treatment Plans as a skill. Let's find out what skills a Senior Case Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Senior Case Manager

1. Treatment Plans
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high Demand
Here's how Treatment Plans is used in Senior Case Manager jobs:
  • Developed and periodically updated and reviewed comprehensive treatment plans.
  • Developed and monitored treatment plans for residents.
  • Facilitated daily group therapy sessions, conducted individual counseling sessions, and assessed and developed treatment plans for dual diagnosis clients.
  • Conduct assessments, devise treatment plans, facilitate groups and assist graduating clients with transition into permanent housing.
  • Develop treatment plans, coordinate services, and facilitate client's entry into appropriate level of care.
  • Developed treatment plans and referred to appropriate agencies/programs to ensure proper health care for mother and baby.
  • Complete all forms, progress reports, treatment plans and closing summaries on all assigned clients.
  • Complete treatment plans, supervision plans as well as various anger management plans and safety contracts.
  • Organized and facilitated drug treatment groups, and created comprehensive treatment plans and initial discharge planning.
  • Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
  • Created individual treatment plans and MICA assessments while maintaining comprehensive notes on compliance and treatment progress.
  • Assisted in the development of Master Treatment Plans, Assessments, and Crisis Plans.
  • Prioritize care needs and develop treatment plans after assessing the patient.
  • Partnered with physician experts to review treatment plans and recovery process.
  • Participated in the development of treatment plans and strategies.
  • Developed treatment plans and case management service plans.
  • Conducted and completed treatment plans and case notes.
  • Monitor and document client behaviors emphasized in established treatment plans.
  • Led individual, group and family counseling consistent with the objectives identified in client's' individual treatment plans.
  • Assessed the needs and strengths of clients to develop intake psychosocial assessments and treatment plans.

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34 Treatment Plans Jobs

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2. Mental Health Services
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high Demand
Here's how Mental Health Services is used in Senior Case Manager jobs:
  • Provided mental health services to individuals with mental disabilities.
  • Ensured linkage and adequate follow up to medical care, mental health services, substance abuse treatment and other services needed.
  • Oversee and streamline all internal and external processes involved in reporting billing and receipt of funding for mental health services.
  • Assisted clients to access their mental health benefits, and coordinated mental health services with their health insurance.
  • Promoted to senior case manager, mental health services from a previous role as case manager II.
  • Collaborated with other services and agencies such as the Probation Department and County Mental Health Services.
  • Managed therapists who provided outpatient mental health services for clients through employee assistance program.
  • Coordinate, plan and schedule referrals to psychological, emotional and mental health services.
  • Coordinated medical, dental and mental health services for the individuals at these homes.
  • Brief mental health screenings were conducted to assess the need for mental health services.
  • Assisted in planning and implementing the Mental Health Services Act (Prop 63).
  • Linked and coordinated consumers to available mental health services.

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23 Mental Health Services Jobs

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3. Financial Assistance
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high Demand
Here's how Financial Assistance is used in Senior Case Manager jobs:
  • Provided active duty and retired service members with emergency financial assistance, individualized financial counseling, and budget analysis.
  • Train all new hires to provide temporary emergency financial assistance for individuals of Washington Township who meet eligibility requirements.
  • Facilitate access to appropriate support services, including reimbursement counseling and community and financial assistance programs.
  • Research potential funding organizations and charity programs affiliated with specific products to provide as financial assistance.
  • Ascertain client eligibility for financial assistance, determine amount and assume responsibility for services rendered.
  • Provided clients with information concerning agency services and federal and state financial assistance benefits.
  • Deter participant edibility for financial assistance and /or other benefit entitlements.
  • Determine client's eligibility for financial assistance.
  • Researched customer s previous repair history and loyalty to company to provide financial assistance and compensation, or declined when applicable.
  • Composed hundreds of written advocacy letters and applications for thousands of dollars' worth of financial assistance on behalf of clients.
  • Evaluate seniors for FSS program to gain financial assistance with home utilities, repairs and ramps.
  • Developed service plans, safety plans, counsel program participant, provide financial assistance and management.
  • Assessed veteran family's need for Temporary Financial Assistance and submit completed requests as needed.
  • Complete Financial Assistance Request packages, advocate, and search for alternative charitable agencies.
  • Completed Certified Financial Assistance training for Case Manager Levels I and II qualification.
  • Assisted clients with the application process for financial assistance.

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6 Financial Assistance Jobs

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4. Crisis Intervention
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high Demand
Here's how Crisis Intervention is used in Senior Case Manager jobs:
  • Attended and participated in staff meetings, maintained accurate documentation, provided crisis intervention, developed treatment and discharge plan.
  • Supervised facility that serves approximately 100+ client monthly and provided individual crisis intervention, advocacy, and referrals.
  • Provided crisis intervention/stabilization to clients as needed while maintaining accurate documentation of all services provided to clients.
  • Worked with other Coordinators on revising agency policies and procedures and implementing emergency preparedness and crisis intervention.
  • Manage crisis intervention services and documentation of incidents; address all emergency situations as appropriate.
  • Performed crisis intervention, prepared, and investigated incidents and completed reports.
  • Provide crisis intervention and address all emergency situations as appropriate.
  • Provide crisis intervention or other practical assistance.
  • Provided case management services, individual counseling and crisis intervention for individuals and families living with HIV.
  • Provided crisis intervention on a daily basis in a NYC Department of Health Certified Adult Home.
  • Provided orientation, counseling, crisis intervention, guidance and advocacy for residents and their children.
  • Provided crisis intervention and referrals to clients with mental health issues due to their HIV/AIDS status.
  • Provide case assistance, case management, referrals, crisis intervention, and advocacy service.
  • Provided crisis intervention and resources for veterans suffering with homelessness, and Mental Health diagnoses.
  • Supplied crisis intervention and substance abuse services to patients in the community.
  • Provided crisis intervention to foster families and children 24 hours a day.
  • Provide crisis interventions and drug & alcohol counseling.
  • Provide crisis intervention as needed o Planned for long term care needs and use of community resources as applicable.
  • Provide crisis intervention, aggressive and supportive counseling to strengthen clients ability to make appropriate life decisions.
  • Facilitated Individual and group crisis intervention sessions Access the needs.

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14 Crisis Intervention Jobs

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5. Intake Assessments
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high Demand
Here's how Intake Assessments is used in Senior Case Manager jobs:
  • Conducted intake assessments to determine appropriateness for admission to 21 days Inpatient Geriatric Psychiatric Program.
  • Conducted claimant intake assessments to determine appropriate rehabilitation plan.
  • Complete comprehensive intake assessments and maintains updated documentation.
  • Completed Intake Assessments to determine which programs would help clients resolve issues and meet the needs of the client.
  • Completed intake assessments, progress notes, individual treatment plans, discharge plans and referrals.
  • Performed intake assessments for families referred by the Department of Social Services.
  • Complied records and prepared reports, conducted apartment inspections and intake assessments.
  • Conducted intake assessments; set short and long term goals;.
  • Submit detailed, written intake assessments to assigned case manager.
  • Conduct needs assessment and intake assessments with clients.
  • Performed client intake assessments and Outreach.
  • Conducted intake assessments on admissions and created comprehensive bio-psychosocial assessments.
  • Complete intake assessments with new residents Assists homeless clients in obtaining independence to move back in the community.
  • Completed new intake assessments of new families and entered into the shelters computer system.

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16 Intake Assessments Jobs

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6. Substance Abuse
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high Demand
Here's how Substance Abuse is used in Senior Case Manager jobs:
  • Coordinate participants within the Parole Partnership Program & Substance Abuse Coordinating Agency upon referral to graduation.
  • Managed caseloads for diverse substance abuse population that included homeless and mentally ill clients.
  • Performed detention screenings and preliminary mental health and substance abuse evaluations for arrested juveniles.
  • Implement harm reduction model and motivational interviewing techniques during substance abuse counseling.
  • Performed individual and group substance abuse counseling.
  • Coordinate needed services such as therapy, substance abuse counseling, home-based services, drug testing, parenting time, etc.
  • Refer Residents to internal and external resources such as substance abuse treatment, health care, mental health and vocational counseling.
  • Coached, monitored and guided clients to complete substance abuse programs, prepare for and obtain employment and housing.
  • Managed all aspects of mental health and substance abuse treatment progress for 12-20 adults in a partial care program.
  • Managed caseloads of 35 to 45 clients with various backgrounds of substance abuse, homelessness and former incarceration.
  • Worked with residents with a history of mental illness, substance abuse, and domestic violence.
  • Administer short term or long term treatment for adolescents and adults with substance abuse problems.
  • Delivered regular clinical services to clients with mental health, substance abuse and cognitive issues.
  • Coordinated the psycho-educational group for adult with substance abuse issues in the day treatment program.
  • Conducted field visits to support clients in substance abuse programs and HRA sponsored work-readiness programs.
  • Conducted groups on Life skills, Gang Intervention, Substance abuse, and Behavior Modification.
  • Refer clients for mental health and substance abuse treatment as needed.
  • Implemented, followed up and lead substance abuse groups weekly.
  • Trained employees on Substance Abuse Education.
  • Facilitated Equip, Substance Abuse Education, and Anger Management groups inside Pickaway Correctional Institution and London Correctional Institution.

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40 Substance Abuse Jobs

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7. Community Resources
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high Demand
Here's how Community Resources is used in Senior Case Manager jobs:
  • Manage Manpower Demonstration Research Corporation (MDRC) National FSS Longitudinal Study and established partnerships with community resources.
  • Established and maintained collaborative working relationships with homeless shelters, community resources, and housing programs.
  • Identify community resources that assist fathers and build working relationship with these agencies and organizations.
  • Increase client productivity by training and facilitating linkages to community resources.
  • Referred clients to community resources and other organizations.
  • Plan and coordinate events on community resources for clients and their families and represent organization in community fairs and other activities.
  • Completed assessments on new clients using to determine eligibility for in-home or community resources for people over the age of 60.
  • Arranged and referred clients and families to community resources to assist in recovery from mental or physical illness.
  • Refer clients for physiological, psychiatric, and/or medical evaluations and treatment and other community resources.
  • Served as a liaison for consumers to community resources, families, and/or family care homes.
  • Utilized a wide range of Community Resources to assist the consumer in reaching his/her stated goals.
  • Utilize health plan and community resources to prevent future hospital admissions and emergency room visits.
  • Interacted with other community resources and partners to assist clients in meeting assessed needs.
  • Participate on community boards and act as a liaison with other community resources.
  • Assist clients in attaining their goals by identifying and locating community resources.
  • Referred clients to community resources to address individual needs.
  • Work closely with community resources/providers (private).
  • Referred and linked to other community resources.
  • Conduct multi-dimensional assessment of elders' functional and social needs incorporating eligibility/need for services, special programs and other community resources.
  • Facilitated trainings and presentations about Community resources.

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9 Community Resources Jobs

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8. Staff Members
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high Demand
Here's how Staff Members is used in Senior Case Manager jobs:
  • Mentored staff members struggling with technical requirements and performance and implement improvement plans.
  • Supervised program staff members and university interns.
  • Managed recruitment-to-hire process for staff members, interns, and volunteers, identifying top talent meeting position qualifications.
  • Managed nine staff members and Provide leadership in the day-to-day operations of the Entitlement Specialists unit.
  • Supervised 2-3 staff members in coordination of cases processing, accounting, and client management.
  • Trained new staff members on direct duties of the job and essential paper work.
  • Supervised staff counseled, and advised staff members with development skills for clients.
  • Supervised Home Health Aides and assisted in training of new staff members.
  • Assist staff members with elevating their clients to become self-sufficient.
  • Supervised 3 staff members and 2 graduate level interns.
  • Led national training classes for 150+ staff members.
  • Hold weekly team meetings with 11 staff members.
  • Recruit, train and direct staff members.
  • Handled travel arrangements for 10 staff members.
  • Directed the efforts of 6 staff members.
  • Assisted/trained staff members in completing accurate case records and monitors use of the outcomes system for quality assurance purposes.
  • Trained new staff members according to program guidelines and provide on-going mentoring.
  • Perform supervisory home visits to evaluate performance of staff members.
  • supervised (3) staff members.

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106 Staff Members Jobs

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9. Direct Supervision
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high Demand
Here's how Direct Supervision is used in Senior Case Manager jobs:
  • Provided direct supervision to assigned staff.
  • Assisted with community outreach while providing direct supervision for a 7 member team of case managers.
  • Managed daily work schedule and worked independently in the field without direct supervision.
  • Supervised team of 5-7 Case-managers under direct supervision of Sup.
  • Provide direct supervision, training and evaluation of Peer Specialists.
  • Provided direct supervision for 20+ cases.
  • Provide direct supervision to case management staff, collected timesheets and distribute to payroll.
  • Managed national, multi-account healthcare services and direct supervision of master's level professionals at a call center operation.

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56 Direct Supervision Jobs

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10. Social Workers
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high Demand
Here's how Social Workers is used in Senior Case Manager jobs:
  • Trained and provided administrative supervision to new transition specialists/Social Workers in case management.
  • Communicated with care coordinators and social workers to facilitate a safe discharge either to home or to another facility.
  • Work closely with client's social workers, probation officers, and families to update on clients progress.
  • Collaborated with social workers and discharge planners to implement services for patients discharging from hospital.
  • Coordinate hospital discharge with hospital social workers while advocating the needs of the resident.
  • Collaborate with nurses, social workers and discharge planners to develop individualized care plans.
  • Provide English to Spanish translations for social workers as necessary.
  • Provided mentoring for social workers and case managers.
  • Collaborated with Social Workers and Treatment Teams.
  • Conduct and attend meetings with social workers.
  • Progress report) -Interface with judges, prosecutors, teachers, parents, probation officers, and social workers.

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3 Social Workers Jobs

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11. Customer Service
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high Demand
Here's how Customer Service is used in Senior Case Manager jobs:
  • Work closely with medical directors and vice presidents for customer service satisfaction.
  • Assumed direct responsibility for high exposure/complex claims with unique customer service issues.
  • Provided comprehensive and focused customer service to ensure optimal satisfaction.
  • Provided excellent customer service skills.
  • Go to person in the office because of extensive claims and jurisdictional knowledge as well as excellent customer service abilities.
  • Attended to customer needs and delivered superior customer service, by being readily available with expert advice and solutions.
  • Managed the relationships of customers who have a damaged perspective of their customer service or product performance experience.
  • Maintained full accountability for result of the team, quality of work, and level of customer service.
  • Assisted in opening new claims in the Nucleus system and supporting Customer Service with roll over calls.
  • Provided excellent customer service to agents, and brokerage general agents, and proposed insured.
  • Received reward for excellent Customer Service after a claimant wrote a letter of appreciation.
  • Awarded Employee of the Month for Outstanding Customer Service Excellence and Perfect Attendance.
  • Provide excellent customer service to Beneficiaries, Providers, and New Clients.
  • Provided outstanding customer service to citizens of Wake County.
  • Resolved subcontract customer service issues and concerns.
  • Received four Excellence in Customer Service awards.
  • Collaborate with the CEO responsible for company operations and administration with oversight for business development and customer service.
  • Single handedly managed all customer complaints and concerns using over 20 years of customer service experience.
  • Maintain customer service for any inforce policy.
  • Post disharge calls .Customer service update all information data.

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33,991 Customer Service Jobs

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12. Support Services
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high Demand
Here's how Support Services is used in Senior Case Manager jobs:
  • Coordinated community support services for 27 families including servicing members of household composition for maximum integration within the community.
  • Work close with the Department of Children and Families and Family Support Services, to address the needs of my clients.
  • Offer youth structured one-to-one, strength-based support services for the purpose of addressing daily living, social, and communication needs.
  • Provided direct support services 1:1 counseling sessions in academics, family issues, social behavior and personal finances.
  • Offer recommendations for useful and effective interventions and referrals to outside clinics and support services as needed.
  • Worked closely with court personnel and community based mental health agencies for defendant support services and monitoring.
  • Coordinate resources, including personnel, transportation, supplies, and support services to achieve goals.
  • Coordinate, recruit, and train respite providers for Family support services and First Steps.
  • Provide support services and information consistent with the program's stated goals and objectives.
  • Provided caregivers and providers with case coordination, counseling and support services.
  • Assessed Seniors for home support services provided through the Department of Aging.
  • Coordinated linkage support services and trained participants in daily living skills.
  • Assist clients with life skills, advocacy/support services and crisis intervention.
  • Review and process application for child support services.
  • Directed and coordinated the support services department within nonprofit workforce development.
  • Managed caseload of high risk clients and provided on-going case management, counseling, advocacy, referrals and support services,.
  • Coordinated support services and onsite workshops.

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68 Support Services Jobs

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13. Health Care
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high Demand
Here's how Health Care is used in Senior Case Manager jobs:
  • Facilitated access to primary care providers, adequate health care facilities, and essential medical equipment or services in the communities.
  • Establish and maintain relationships with referral resources including mental health, health care, legal and family counseling.
  • Conduct health care and awareness presentations using Power Point Slides, and Smart Board as technological tools.
  • Connect tenants on caseload to Community Base Health Care Centers and follow up with their providers.
  • Assisted patients to navigate the health care system and informed of benefits and rights.
  • Foster and maintain professional working relationships with outside agencies and health care providers.
  • Approved FMLA based on medical documentation submitted by the health care provider.
  • Provided case management and coordinated treatment program with other health care personnel.
  • Provided professional health care case management for Well Med Patients.
  • Assist members with understanding their health care coverage.
  • Supervised running of free health care clinic.
  • Assess and manage clients experiencing complex and specialty illnesses to ensure cost effective and efficient utilization of health care services.
  • Assess and provide patient's care for patients ( pediatric, geriatric) with several health care problems at their homes.

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5,549 Health Care Jobs

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14. Medical Appointments
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high Demand
Here's how Medical Appointments is used in Senior Case Manager jobs:
  • Performed assessments, coordinated medical appointments and communicated outcomes to insurance carriers and employers.
  • Scheduled required psychiatric and medical appointments after bed placements.
  • Reviewed clients' medications and coordinated medical appointments.
  • Contacted physicians/nurses regarding upcoming medical appointments.
  • Accompanied client's to all medical appointments (inter agency/outer agency), along with scheduling their medical appointments.
  • Case management: E-mails with DCF, documented appointments that were scheduled, medical appointments, and incident reports.
  • Experienced in scheduling IME, FCE, PT, Work Harding programs, and medical appointments.
  • Mediated among clients, parole and outside agencies for HRA, medical appointments, and aftercare.
  • Work with clients and assisted in scheduling medical appointments.
  • Attend andtrack all medical appointments, conditions, and supervise medications of consumers.

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8 Medical Appointments Jobs

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15. Medical Records
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average Demand
Here's how Medical Records is used in Senior Case Manager jobs:
  • Process all life applications, order medical requirements and/or medical records.
  • Managed medical records and billing statements from medical doctors.
  • Prepared reports, memos, letters, financial statements and medical records & reports, using word processing and database software.
  • Ordered medical records, inspection reports, and motor vehicle records to ensure pending application and outstanding requirements were obtained.
  • Work closely with administrative staff to assist with non clinical roles, including obtaining medical records from
  • Ordered exam, medical records & any other requirements based on age & or face amount.
  • Served as a medical records liaison/trainer for all PSR programs (management level duty).
  • Worked with Veterans and the Veterans Administration to file disability claims and obtain medical records.
  • Contacted vendors & medical facilities to aggressively follow up on requests for medical records.
  • Review medical records for services and apply CPT and ICD9 coding to claims.
  • Secured supplementary information, such as employment, medical records and school reports.
  • Obtain all medical records for each injured worker and document in file.
  • Obtain and review Medical Source Statements and/or Medical Records.
  • Gathered and organized medical records for demands, etc.
  • Obtain demand and medical records from Plaintiff.
  • Order medical exams and medical records.
  • Obtained medical records, obtained doctors availability for testimony and secure fee agreements.
  • Ordered Medical Records to provide pre-underwriting support.
  • Managed complete cycle of life settlement and new business underwriting including tracking applications, case submissions, illustrations, medical records.
  • Team member of several hospital programs including PPS implementation, program evaluation, ethics committee and medical records committee.

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325 Medical Records Jobs

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16. Counsel
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average Demand
Here's how Counsel is used in Senior Case Manager jobs:
  • Provided daily counseling sessions, recorded important data and made behavioral assessments by careful observations.
  • Provided counseling and case management to former adult inmates in an optional community corrections program.
  • Provision of individual support and counseling, and also provided family interventions as needed.
  • Provided intensive individual supportive counseling and psychotherapy (behavioral and reality therapies).
  • Reviewed and assisted in preparing suit cases for forwarding to legal counsel, checking to assure legal reserves were adequate.
  • Coordinated legal, confidential and restricted documentation for State and Federal court cases with in-house, outside and opposing counsel.
  • Refer or arrange for supportive services such as consultation, problem resolution, and crisis counseling for placement providers.
  • Managed investigations and collection of data; coordinated with custodians, IT, e-discovery vendors, and counsel.
  • Counseled clients individually, in family, and in other small groups regarding plans for meeting needs.
  • Maintain communication between Project ARRIBA and EPCC as well as UTEP nursing coordinator and counselors.
  • Facilitate group and individual counseling, workshops, psych education, and recreational activities.
  • Counseled individuals and families requiring assistance of social service agency (HASA).
  • Provided one on one counseling to families and their children.
  • Provided personal counseling for clients and their families.
  • Counseled individuals with dual diagnosis from DSM IV.
  • Coordinated work projects with attorneys and outside co-counsel.
  • Direct our Counsel in the litigation process.
  • Worked as an Awake Overnight Counselor.
  • Created performance plans/initial counseling for Triage RNs and LPNs to include complete oversight of one Triage RN and one Immunizations LPN.
  • Provided case management, counseling, and mentoring to young adult men within a pre-release corrections program.

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4,452 Counsel Jobs

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17. Social Security
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average Demand
Here's how Social Security is used in Senior Case Manager jobs:
  • Provided counseling, evaluated and made referrals for consumers needing Social Security benefits, available housing and other advocacy services.
  • Served as liaison with Social Security in order to clarify entitlement information.
  • Interacted with Government Specialists for approval or denial of Social Security awards.
  • Head Paralegal/Case manager of a high volume Social Security Disability practice.
  • Assisted claimants in obtaining social security benefits.
  • Handled screening and intake of potential cases, interviewed potential case managers for the Social Security Department.
  • Confirmed compliance to the standards of Medicaid, Social Security, and Texas Department of Human Services.
  • Represent as a liaison between the participant and Social Security Administration and other agencies.
  • Build relationships with Social Security Administration (SSA) Representatives and other government offices.
  • Complete initial title II and title XVI claims for Social Security disability.
  • Processed claimants disability payment adjustments* Educated claimants about Social Security Disability insurance options and answered related questions.
  • Schedule appointments with clients for Social Security Administration Serve as a liaison between clients and Social Security Administration
  • Completed yearIy paperwork from Social Security in order for indivduals to maintain their current benfits.

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3 Social Security Jobs

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18. Monthly Reports
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average Demand
Here's how Monthly Reports is used in Senior Case Manager jobs:
  • Generated detailed monthly reports of caseload and financial statistics, and customer satisfaction surveys.
  • Submitted monthly reports and statistical documentation.
  • Developed and prepared with FSS Liaison: close out files, escrow request, staff presentations and monthly reports.
  • Generated monthly reports of contributions, distributions, rollovers, gains and losses, and loan defaults.
  • Update computer records, on call binder and monthly reports with records of new intakes.
  • Compiled monthly reports via STAR, and obtained urine toxicology reports on all clients.
  • Completed daily and monthly reports to Courts, Parole, and the Administration.
  • Completed and submitted monthly reports to DYRS for Independent Living Program,.
  • Generate and maintain monthly reports, service plans and daily logs.
  • Conduct monthly reports due to CDHS & CHA for site-specific information.
  • Completed monthly reports for Department of Homeless Services (DHS).
  • Complete monthly reports, examined records, referrals and interventions.
  • Analyze client data and needs assessments; prepare monthly reports.
  • Prepared monthly reports and maintained records of activities.
  • Completed monthly reports on a timely manner.
  • Prepare monthly reports for payroll utilizing Excel.
  • Developed and approved psychosocial narratives and completed monthly reports.
  • Completed and submitted weekly and monthly reports in a timely manner.
  • Complete all daily and monthly reports in a timely manner.
  • Monitored home visits and family visitations Adhered to court order services Complete monthly reports in a professional and timely manner.

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2 Monthly Reports Jobs

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19. Domestic Violence
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average Demand
Here's how Domestic Violence is used in Senior Case Manager jobs:
  • Completed intensive assessments with clients who were court-ordered to complete an anger management/domestic violence intervention program.
  • Provided individual counseling, crisis intervention services, and domestic violence education and awareness.
  • Conducted training and community presentations on domestic violence.
  • Provide short-term counseling and crisis intervention, legal assistance, and other services with victims of domestic violence and crimes.
  • Provided crisis intervention, safety planning and emergency assistance to victims of domestic violence at the Brooklyn Family Justice Center.
  • Advocated for survivors of domestic violence and sex trafficking at the largest domestic violence crisis center in New York City.
  • Developed and managed the Women's Empowerment Program for clients that were dealing with Domestic Violence, HIV, and
  • Provided intensive observation to families with at risk teenagers and adults for suicide, homicide, and domestic violence.
  • Assist the participant in services information such as housing, counseling, medical/mental, child care, domestic violence.
  • Lead monthly interpersonal process groups, including groups for domestic violence survivors or helping clients develop life skills.
  • Facilitated evidence-based, didactic Domestic Violence (Duluth Model), and Anger Replacement Training (A.R.T.)
  • Oversee daily shelter operations; providing ongoing support for victims of domestic violence, supervise facility monitors.
  • Contacted families on court related issues and created official court petitions in the Integrated Domestic Violence Part
  • Provided early intervention for victims of domestic violence, and assisted clients navigate the CriminalJustice system.
  • Counseled and referred clients in areas of: substance abuse, domestic violence, and employment.
  • Conducted home visits alongside police department to ensure the safety of victims of domestic violence.
  • Facilitated Domestic Violence Prevention Workshops for youth and their families Promoted agency programs and services in targeted communities.
  • Conducted intake psychosocial, suicide assessments, domestic violence assessments and sexual abuse assessments, along with an extensive family history.
  • Offered trainings on domestic violence, stalking and harassment.
  • Coordinate services for domestic violence, human tracking and elder abuse between different agencies including offsite and onsite agencies.

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7 Domestic Violence Jobs

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20. Data Entry
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average Demand
Here's how Data Entry is used in Senior Case Manager jobs:
  • Conducted quantitative monthly and quarterly reports using prescribe company data entry practices.
  • Performed data entry of client benefits/personal information.
  • Supervised of data to ensure complete data entry, accurate use of the database, and timeliness of Service Plan reviews.
  • Maintain accurate records, files, correspondences and statistics in written form and via data entry.
  • Completed weekly progress notes and data entry for E-Share and AIRS.
  • Complete data entry of status of participants utilizing NYCWAY software.
  • Complete necessary data entry and correspondence for each review.
  • Track progress through MIS data entry.
  • Perform data entry into CRM - SalesForce
  • Turn into data entry department.
  • Coordinated data collection for statistical reporting and developed data entry analysis proficiencies.
  • Handled telephone communications in a professional manner, as well as message taking and data entry/retrieval.
  • supervised and maintained data entry and follow up of all participant milestones and goals accomplishments.

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769 Data Entry Jobs

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21. Patient Care
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average Demand
Here's how Patient Care is used in Senior Case Manager jobs:
  • Facilitated multidisciplinary patient care to achieve treatment goals, optimize resources, provide family education, and identify ongoing needs.
  • Coordinated the integration of social services/case management functions into the patient care.
  • Monitored one-on-one sessions, groups, and any and all incidents, accidents, and pertinent information relating to patient care.
  • Interacted with families in order to coordinate patient care and services, and to provide education.
  • Assessed patient care required throughout continuum of care for diagnosis, procedures and DRG's.
  • Work closely with HIV Services Medical Director to ensure proper patient care.
  • Utilized strong assessment skills and techniques to determine the necessary patient care.
  • Maintain records of patient care, condition and report problems to R.N.
  • Coordinate patient care, discharge planning and patient outcomes.
  • Documented all patient care interventions and care coordination in a timely fashion per agency policy.
  • Provided direct and indirect patient care services to individuals having a mental illness.
  • Evaluate patient care needs prioritized treatment and provide the appropriate referral.
  • Managed caseloads for HMO/PPO patients; determined appropriate patient care services telephonically using Milliman guidelines.

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2,060 Patient Care Jobs

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22. Independent Living
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average Demand
Here's how Independent Living is used in Senior Case Manager jobs:
  • Developed, authorized, assessed and monitored service plans to effectively assist elders to maintain independent living.
  • Monitored progress towards goals in regularly scheduled bi weekly independent living plan meetings.
  • Provided Case Management services that promoted independent living for Scattered Site clients.
  • Assisted clients in maintaining maximum independent living.
  • Worked with consumers to develop Independent Living Plans (ILP) that identify personal goals and work towards recovery and independence.
  • Maintained a caseload which included conducting weekly Independent Living Plans, making medical, mental health, and benefits referrals.
  • Created care plans for participants to assist with ADL's so clients maintained healthy and safe independent living.
  • Assisted clients in developing the skills to support independent living after long-term treatment in state hospitals.
  • Assist in developing client support systems to maintain independent living and when possible self sufficiency.
  • Helped to build and reinforce clients' life management and independent living skills.
  • Discussed, planned, and developed independent living plans for residents.
  • Prepare, complete and monitor clients' independent living plans.
  • Developed curricula for workshops on life and independent living skills.
  • Assisted in independent living and participates in case conferences.
  • Formulated curriculums and conducted parent training, youth empowerment/independent living, education, employment and substance abuse support workshops.
  • Escorted residents to appointments when appropriate and encourage/foster independent living skills on on-going basis.
  • Created and updated biopsychosocial, progress notes, admissions, independent living treatment plans, discharge planning and aftercare.
  • Complete Intake; initial psychosocial and Independent Living Plans.

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4 Independent Living Jobs

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24. HIV
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average Demand
Here's how HIV is used in Senior Case Manager jobs:
  • Advised and counseled clients on substance abuse, Aids/HIV, high-risk situations, goal setting, court processes and treatment options.
  • Worked closely with community members to recruit, track and counsel HIV patients for assessment, baseline and follow-up interviews.
  • Provide ongoing support to clients and families dealing with the issues and day-to-day concerns of living with HIV/AIDS.
  • Provided comprehensive prevention to develop and implement individualized HIV prevention plans for children under the age of 18.
  • Worked with people diagnosed with HIV to improve their quality of life through intensive, one-on-one counseling.
  • Provide case management to the HIV population and assist with benefits and housing upon completion of treatment.
  • Achieved integrated levels of mandates and services for both the employer and the HIV infected client.
  • Provide STD counseling services and conduct rapid HIV tests to formerly incarcerated and mandated consumers.
  • Provided case management and supportive services to adult SPMI, SED, MICA HIV residents.
  • Provided one on one counseling with MICA, Homeless, HIV + and AIDS population.
  • Provide treatment adherence services to clients with their HIV medical care and mental health care.
  • Coordinated case management for a caseload of 8 HIV+, MICA clients.
  • Coordinated weekly voluntary HIV testing and HIV/AIDS and Hepatitis C education groups.
  • Provide intensive Grant funded Case Management services to HIV/AIDS population.
  • Provide Intensive Case Management for HIV positive women of color.
  • Provide case management services for HIV/AIDS patients and their families.
  • Provided permanent housing for clients living with HIV/AIDS.
  • Provide HIV/STD workshops for clients.
  • Provide on-going information/education into the progression of HIV/AIDS, Hepatitis C and TB.
  • Provided community -at large HIV/AIDS educational workshops Prepared monthly report to funding sources.

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263 HIV Jobs

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25. Appropriate Referrals
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average Demand
Here's how Appropriate Referrals is used in Senior Case Manager jobs:
  • Completed observations on children with social emotional concerns, provided intervention techniques for providers and appropriate referrals for families.
  • Review psychological assessments and evaluations to ensure the development of appropriate referrals, treatment plans and other interventions.
  • Provide direct case management services including advocacy on benefits/entitlements, make appropriate referrals, etc.
  • Authorize government services and deliver appropriate referrals to care agencies.
  • Assist individuals to identify needed community services, make appropriate referrals, and follow up with participants on results.
  • Assessed clients' needs and made appropriate referrals and linkage to services to ensure comprehensive community care.
  • Assessed client's need for medical and psychiatric evaluations and made appropriate referrals.
  • Assisted with the appropriate referrals to social service agencies & substance abuse programs.
  • Maintained confidential files, networked with outside agencies and made appropriate referrals.
  • Researched appropriate resources and made appropriate referrals to fulfill the client needs.
  • Worked with LGTB population (counseling, advocacy, appropriate referrals).
  • Make appropriate referrals to link clients with supportive services.
  • Provided appropriate referrals for clients with substance abuse issues.
  • Appropriate referrals and continuity of treatment.
  • Make appropriate referrals for outside services determined in needs assessment (i.e.

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33 Appropriate Referrals Jobs

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26. DHS
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average Demand
Here's how DHS is used in Senior Case Manager jobs:
  • Audit and maintain charts regularly in compliance with DHS and Office of Temporary Disability Assistance (OTDA) standards.
  • Accompany client to Next Step Conferences (NSS) with regard to client's non-compliance through DHS.
  • Attend weekly DHS case conferences to ensure client compliance and progress with obtaining and securing permanent housing.
  • Document all client interactions, progress notes and case summaries utilizing the DHS CARES electronic system.
  • Attended monthly DHS meetings, and gave report to Director of Social Services and Program Director.
  • Attend case conferences for residents non-compliant with (DHS) and facilitate monthly building meetings.
  • Assist in ensuring that the Social Service Department adheres to DHS policies and procedures.
  • Conduct regular chart audits to support quality assurance practices within the DHS guidelines.
  • Completed all facilities Incident reporting, following DHS Procedure for documentation Cares entry.
  • Maintain client charts in compliance with HIPPA and DHS rules and regulations.
  • Complete report on Census Client Reduction survey and reported outcomes to DHS.
  • Maintain accurate time sensitive clinical records to be reviewed by DHS.
  • Complete and submit reports timely as required by NYC DHS.
  • Adhere to DHS standards, protocol and expectations.
  • Collaborated with ACS and DHS regarding unit inspections.
  • Attended monthly case conference meetings with DHS.
  • Completed HRA2010e supportive housing application to DHS.
  • Complete reports to submit to DHS
  • Case conference in multi-disciplinary meeting with DHS program analyst in attendance.
  • Complete intake for all new shelter clients cases coming inform PATH DHS Office facility for process.

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20 DHS Jobs

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27. Workers Compensation
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average Demand
Here's how Workers Compensation is used in Senior Case Manager jobs:
  • Performed service presentations to prospective customers resulting in the sale of workers compensation policy.
  • Managed workers compensation claims team dedicated to large commercial property and casualty policy holders.
  • Educated patients on medical concepts and workers compensation law to facilitate compliance.
  • Performed workers compensation claim investigative services which included case management of files.
  • Review submitted proposals from law firms, consulting firms, or other parties representing workers compensation claimants for work-related injury.
  • Handled all aspects of first and third party claims for automobile, homeowners, PIP, commercial and workers compensation.
  • Work with Workers Compensation Injured Workers to coordinate treatment plan and get injured worker back to employment.
  • Licensed in Connecticut for all lines (Workers Compensation, Auto, Liability & Property).
  • Negotiate and settle Workers Compensation claims, Auto, Products and Premises Liability.
  • Manage the medical care and tracking of 300 workers compensation injury cases.
  • Handle work status and payroll aspects of Workers Compensation.
  • Assess transferable skills in Workers Compensation, Divorce and Labor Relations case and testify regarding related employability.
  • Case Manager Managed workers compensation cases from initial contact through conclusion of disability period.
  • Lead a workers compensation team and managed complex and high value Workers' Compensation claims from initial investigation through settlement.
  • Investigated, managed and resolved high exposure workers compensation cases for UPS Provided training and technical guidance to junior staff.
  • Scheduled Independent Medical Exams for the City and State Workers Compensation Board.
  • Reviewed plan language Corresponded with Attorneys and Medical Providers Discus workers compensation, pension and social security calculations.

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26 Workers Compensation Jobs

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28. Program Participants
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average Demand
Here's how Program Participants is used in Senior Case Manager jobs:
  • Collaborate with property management to ensure compliance with Health and Safety policy and procedures effecting program participants, staff and facility.
  • Conduct housing, comprehensive, and follow-up assessments for program participants to develop a comprehensive individualized or family service plans.
  • Ensured that highest quality, individualized services are delivered to program participants, with a focus on becoming self-sufficient.
  • Performed job development activities to insure employment for program participants, and facilitated work readiness workshops.
  • Conducted outreach and intake as assigned and supervised program participants individually and in groups.
  • Referred program participants to community resources and other local/state organizations.
  • Counseled program participants to established appropriate service/treatment plans.
  • Supervised program participants individually or in groups.
  • Developed case management plans to assist program participants in addressing various issues to determine the nature and degree of the problem.
  • Conducted job readiness training classes to program participants on a weekly basis.
  • Prepared nutritional meals, snacks and special programs for program participants.
  • Provide and coordinate case management services for FSS program participants.
  • Completed monthly chart reviews for 65 active program participants.
  • Develop work experience worksites for program participants.
  • Motivated program participants to earn high school diplomas/GEDs, enroll in community college, or secure full- time jobs

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2 Program Participants Jobs

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29. New Clients
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average Demand
Here's how New Clients is used in Senior Case Manager jobs:
  • Conducted intakes of new clients, managed files and held weekly case conferences * Managed 30 Units within organization facilities.
  • Completed service plans, progress notes, discharge summaries, case consultations, and intake on all new clients.
  • Handle marketing and advertising materials at events and assist in bringing in new clients.
  • Assist with screening intakes for new Clients for housing and employment opportunities.
  • Performed welcome calls with new clients utilizing exceptional customer service skills.
  • Participate and assist with intake process and orientation of new clients.
  • Conducted intake screenings of new clients to the program.
  • Screen all new clients for entry into program.
  • Conducted and supervised the intakes of new clients.

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76 New Clients Jobs

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30. Insurance Companies
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low Demand
Here's how Insurance Companies is used in Senior Case Manager jobs:
  • Managed new claims involving personal injury, property, auto liability and/or casualty with insurance companies.
  • Interfaced with insurance companies regarding medical costs and impairment ratings.
  • Evaluate and assist the insurance companies with application processing operations to continue to streamline the underwriting and agent contracting process.
  • Provided support to accounts that work directly with the life insurance companies in resolving any processing delays and service inefficiencies.
  • Negotiated medical offers with multiple insurance companies to ensure the best possible rates for brokers and their applicants.
  • Facilitate daily communication between lawyers, clients, insurance companies, medical providers, and health insurance companies.
  • Performed utilization review of hospital stays for various insurance companies, i.e.
  • Maintained a good team relationship with my agents and insurance companies.
  • Negotiated and settled cases with defense attorney and insurance companies.
  • Correspond with insurance companies and other government agencies.
  • Reconcile files with insurance companies and vendors.
  • Prepared demand letters to insurance companies.
  • Review prior authorization requests/precertification and utilization management within call center for major insurance companies in Georgia.

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53 Insurance Companies Jobs

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31. Public Assistance
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low Demand
Here's how Public Assistance is used in Senior Case Manager jobs:
  • Referred clients to community based organizations to apply for public assistance benefits, social security benefits.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Provided documentation to show proof of enrollment for students who received public assistance, emergency assistance, food stamps and Medicaid.
  • Facilitate client/family access to public assistance, health care, school, employment and provide referrals to community resources.
  • Assisted clients in obtaining income and public benefits (Public Assistance; SSI, etc.).
  • Direct intake interviews and needs assessments with clients seeking employment and receiving public assistance.
  • Provide child support services to public assistance clients and non-public assisted clients.
  • Supervised, counseled, and advised applicants for government public assistance.
  • Assisted families to obtain work and/or public assistance.

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21 Public Assistance Jobs

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32. Client Files
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low Demand
Here's how Client Files is used in Senior Case Manager jobs:
  • Maintain current staff communications through reading and recording information in the supervisor's log daily and reviewing client files as necessary.
  • Organize and maintain up-to-date client files including progress notes and current documentation for each family member.
  • Document all resident engagement and case work in on line CARES system and in client files.
  • Document all activities in the AIDS Institute Reporting System and in client files.
  • Audit client files to insure documentation and files are accurate and complete.
  • Document case recording into client files within three days of contact.
  • Update progress notes and client files on a regular basis.
  • Provide Case Management and documentation of client files.
  • Maintained confidential client files and database contacts.
  • Supervised staff performance and audited client files.
  • Assure that all client files are accurate.
  • Reviewed of care plans and client files.
  • Maintain accurate and up-to-date client files.
  • Managed over 200 client files.
  • Managed documentation and client files.
  • Document and maintain client files.
  • Maintain accurate and on-going documentation in individual client files.
  • Supervised the set-up and maintenance of client files ensuring all cases were handled in a timely manner.

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33. Conflict Resolution
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low Demand
Here's how Conflict Resolution is used in Senior Case Manager jobs:
  • Provided case management by assessing client needs, making appropriate agency referrals, and implementing therapeutic interventions and conflict resolution.
  • Ensured confidentiality and conflict resolution of client concerns to build a collaborative relationship.
  • Facilitated crisis intervention and conflict resolution training for staff and clients.
  • Conducted conflict resolution within the family framework.
  • Conflict resolution and crisis management.
  • Assist the youth in developing communication skills, enhancing conflict resolution skills and teaching of pro-social strategies though targeted activities.
  • Negotiate conflict resolution between dealerships and customers in order to maintain and/or rebuild brand loyalty of the General Motors brand.
  • Run groups such as: Anger Management, Communication Skills, Conflict resolution skills, life skills.
  • Trained newly hired employees in Child mental health, NCI, and Conflict Resolution Techniques.
  • Instructed positive conflict resolution skills, decision making, and budgeting to clients.
  • Led Case Managers' meetings and intervened in conflict resolution cases.
  • Conduct crisis intervention, conflict resolution and support to families.
  • Provided Crisis Intervention, conflict resolution and mediation when needed.
  • Provide excellent customer service, conflict resolution and mediation skills.
  • Assisted Director in delivering program services according to agency policies and procedures Lead Wellness Self-Management, Transition and Conflict Resolution Groups.
  • Participate in-House and off-site safety programs, conflict resolution, violence diffusion, HIV sensitivity/confidentiality and other relevant trainings.
  • Monitor client's progress at worksites and facilitated communication and conflict resolution between participants and worksite supervisors.

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9 Conflict Resolution Jobs

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34. Service Delivery
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low Demand
Here's how Service Delivery is used in Senior Case Manager jobs:
  • Maintained excellent client services by effectively managing a twelve-member call center team in all aspects of service delivery.
  • Conduct monthly home visits to evaluate living environment, assess service delivery and evaluate additional needs.
  • Develop a case management plan to evaluate service delivery, counsel individuals and families accordingly.
  • Forged relationships with Grady Hospital's Senior Services Administration and other agencies for service delivery.
  • Coordinated services with contractors to ensure optimal service delivery.
  • Facilitated coordinated service delivery from on and off-site agencies.
  • Monitored service delivery and quality of services.
  • Monitored client's status, service delivery, crisis management and need for change in services.
  • Complete weekly, monthly and quarterly reports to address challenges and goals of service delivery.
  • Assisted with the referral screening process and coordination of service delivery for specific unit.
  • Ensured service delivery and documentation compliance in accordance with the written agreements and contracts.
  • Develop policies and procedures within the VASAVOR program to support efficient service delivery.
  • Developed assessments, reassessments, and service delivery plans.
  • Coordinated all service delivery on behalf of Clients.
  • Initiate and attend organizational and community based meetings as required to ensure appropriate service delivery and to identify potential recourses.
  • Initiated ongoing contact with clients and other pertinent collaterals in an effort to coordinate service delivery.

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63 Service Delivery Jobs

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35. Support Groups
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low Demand
Here's how Support Groups is used in Senior Case Manager jobs:
  • Designed and delivered workshops for professional organizations, support groups and Greek organizations on the preventable causes of infant mortality.
  • Provided individual counseling and conducted weekly support groups for survivors of domestic violence.
  • Facilitated educational and support groups.
  • Facilitated support groups, taught classes, participated in agency events, or other duties as assigned by the executive director.
  • Facilitated support groups and workshops to educate and counsel surrounding the issue of domestic violence and other life skills.
  • Identified substance abuse indicators; referring client s to Relapse Prevention support groups and addiction treatment centers.
  • Liaised with support groups, community volunteers, agency professionals to help clients achieve stability and self-sufficiency.
  • Assist in the development of program activities for residents that include weekly support groups.
  • Facilitated workshops and support groups for clients with substance abuse and mental health concerns.
  • Mandated vocational rehabilitation workshops in weekly support groups for clients that were employable.
  • Support groups and advocacy services to primary and secondary victims.
  • Work as a group facilitator running adolescent support groups.
  • Coordinated and conducted support groups for AIDS/HIV clients.
  • Arranged and coordinated services with other healthcare disciplines while maximizing utilization of appropriate community resources and support groups.
  • Facilitated HIV/AIDS support groups in correctional settings Coordinated transitional planning for soon-to-be released inmates.
  • Facilitate support groups, provide individual and group counseling.
  • Supervised staff Conducted workshops Facilitated case studies and weekly departmental meetings Facilitated support groups for women with HIV/AIDS

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15 Support Groups Jobs

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36. Monthly Basis
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low Demand
Here's how Monthly Basis is used in Senior Case Manager jobs:
  • Contacted volunteers, clients, and parents on a monthly basis to maintain high level of customer satisfaction and child safety.
  • Provide medical in-services to all members of the team on a monthly basis with presentation of current best practice guidelines.
  • Evaluate the match on a bi-monthly basis and write detailed assessments to promote effective communication and match retention.
  • Maintained excellent documentation on a daily, weekly and monthly basis for each contact with clients.
  • Managed and evaluated case managers to ensure they met their placement quotas on a monthly basis.
  • Submit statistical information and program reports to the Case Management Supervisor on a monthly basis.
  • Completed narrative reports on each client on a monthly basis; completed statistical reports quarterly.
  • Facilitated orientations on a monthly basis, using the coach approach to deliver subject lessons.
  • Conduct VA audits on a monthly basis and provide VA with required documentation.
  • Processed disability paychecks for claimants on a weekly and monthly basis.
  • Produced progress notes for 50 clients on a monthly basis.
  • Conduct 100 chart audit review on a monthly basis.
  • Prepare case conferences on clients on a bi-monthly basis.
  • Prepare the reports for the state on monthly basis.
  • Audit residence case files on a monthly basis.
  • Home visits conducted on a bi-monthly basis.
  • Document progress weekly, monthly basis.
  • Participated in CQI on a monthly basis
  • Maintain reports on all clients and report to judge on a monthly basis.

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7 Monthly Basis Jobs

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37. Veterans
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low Demand
Here's how Veterans is used in Senior Case Manager jobs:
  • Identified barriers and challenges that veterans are facing and utilize a solution-based approach to effectively resolve issued that threaten housing stability.
  • Coordinated the intake and psychiatric evaluation of homeless Veterans, to recommend appropriate housing.
  • Worked with addicted veterans in reentering into the community within a residential/emergency housing setting.
  • Utilized a variety of interventions to assist veterans with overcoming barriers to housing stability.
  • Attended Veterans Administration SSVF management meetings.
  • Provided homeless Veterans with individual counseling, advocacy, and acted as a liaison for other community agencies.
  • Act as coordinator of services and contact person with the Veterans Administration with whom this program was partnered.
  • Have worked with homeless veterans and consumers in an in-patient psychiatric unit providing essential social service needs.
  • Assisted 11+ Veterans who initially refused services from VA hospital in receiving services from the VA hospital.
  • Placed Veterans in housing who has Other than Honorable Discharges, Dishonorable Discharges, and Medical Discharges.
  • Provided case management services to veterans, homeless, substance addicted, and mental health clients.
  • Engage veterans with; substance abuse disorders, mental health conditions, and homelessness
  • Assist and provide services to the Veteran families as well as non-Veterans.
  • Assist with the preparation of statistical reports for the Veterans Administration.
  • Provide case management services to Veterans Administration, Chapter 31 Program.
  • Provide workshops for veterans who are ready for employment related activities.
  • Design support plans for homeless veterans at a transitional housing program.
  • Collaborate with various treatment providers and Veterans treatment team.
  • Maintain a case load of 25-35homeless Veterans.

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644 Veterans Jobs

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38. Personal Injury Cases
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low Demand
Here's how Personal Injury Cases is used in Senior Case Manager jobs:
  • Managed over four hundred medical malpractice and personal injury cases.
  • Prepared voluminous demand packages for catastrophic personal injury cases.
  • Handle personal injury cases from initial sign up through negotiation and settlement.
  • Maintain numerous personal injury cases to ensure they are updated monthly.

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1 Personal Injury Cases Jobs

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39. Providers
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low Demand
Here's how Providers is used in Senior Case Manager jobs:
  • Coordinate agreements between the Housing Authority and service providers.
  • Maintained relationships with community based mental health service providers.
  • Collaborated with court, law enforcement and community providers.
  • Make referrals to medical providers when indicated.
  • Prepared reports and statistics as required by funding source and HSI agency and established linkages with other agencies and service providers.
  • Entered information into a proprietary data base all inpatient admissions, specialty providers, CPT codes, and required tests.
  • Advocated and served as a liaison for clients working with diverse service providers including the Morris County Mental Health Association.
  • Conducted safety assessments and provide clients with linkage to services within the agency or make referrals to other service providers.
  • Facilitated & attended case conferences with community providers to ensure that the client was adhering to their treatment goals.
  • Processed intakes referrals received over the phone from clients, caregivers, or providers seeking services for seniors.
  • Seek, develop and coordinate services/resources with other service providers and connect/refer clients to the appropriate resources.
  • Serve as a liaison between medical providers, employees, legal professionals, and City Departments.
  • Investigate claims through three-point contact with employers, injured workers, and medical providers.
  • Act as a liaison between pediatric medical disciplines, clients and community providers.
  • Liaised with community programs and service providers to assess and find new programs
  • Served as the liaison with outside providers; Advocacy and support.
  • Advocated client needs during appointments with various providers.
  • Maintain on-going open communication with employer and medical providers.
  • Networked with providers for return to work resolutions, appropriate medical treatment and review of claims to determine case movement.
  • Advocated on client's behalf with government agencies, service providers, and medical providers.

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590 Providers Jobs

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40. Medical Care
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low Demand
Here's how Medical Care is used in Senior Case Manager jobs:
  • Collaborated with other health care disciplines in reviews, actual and proposed high risk medical care and services within CMS guidelines.
  • Request information and records from medical care providers, review said records, and submit to SSA.
  • Serve as liaison between work comp fund, injured worker, employer and medical care providers.
  • Conducted home visits and assessments to determine needs and provided referrals for personal and medical care.
  • Assisted participants with resources to assist them with accessing adequate medical care.
  • Managed and directed medical care for claimants.
  • Assured the alignment between medical management programs, and utilization review to ensure current approved medical care is being provided.

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225 Medical Care Jobs

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41. Weekly Basis
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low Demand
Here's how Weekly Basis is used in Senior Case Manager jobs:
  • Provided clinical individual sessions and documented accurate progress notes on weekly basis for a 13-family caseload.
  • Provided in-house crisis intervention/conflict resolution on a weekly basis.
  • Conducted group administrative supervision on a weekly basis.
  • Sustained the Meals-on-Wheels program by inventorying, ordering and, distributing hot and frozen meals on a daily/weekly basis.
  • Supervised a team of four case managers; reviewed and assessed their cases on a weekly basis.
  • Provided regularly case managements services to a caseload of 13-20 residents on a weekly basis i.e.
  • Planned, updated and implemented individualized prescriptive programs and progress notes on a weekly basis.
  • Monitored client progress on a bi-weekly basis through individual case work counseling sessions.
  • Provide comprehensive updates to agents for each individual case on a weekly basis.
  • Report on weekly basis to Department of Juvenile Justice and Department of Corrections.
  • Provide supervision support to five staff members on a weekly to bi-weekly basis.
  • Conducted intensive workshops and group program for clients on a weekly basis.
  • Conduct random unit inspections and office visits on a weekly basis.
  • Develop client Independent Living Plan on a weekly/bi-weekly basis.
  • Monitor and report client absenteeism on a weekly basis.
  • Lead group orientations on weekly basis for new clients.
  • Facilitate case staffing meetings on a weekly basis.
  • Updated charts on a weekly basis.
  • Visited Rikers Island on a weekly basis to speak to youth that had been scheduled for release about our program.
  • Monitor and audit accountant's work on a weekly basis and assist with year end financials.

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4 Weekly Basis Jobs

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42. Special Projects
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low Demand
Here's how Special Projects is used in Senior Case Manager jobs:
  • Assisted managers with coordinating and supervising special projects.
  • Performed other tasks and special projects as assigned such as job aids and training materials for our clients and our staff.
  • Addressed any training and special projects as needed by management with urgency in order to meet deadlines.
  • Participated and developed marketing, new business, and special projects as needed.
  • Assist Program Coordinator in the creation and completion of special projects and reports.
  • Engaged in special projects to promote internal partnering and client satisfaction.
  • Coordinated special projects and research activities in collaboration with UTHSCSA.
  • Work on special projects for implementation of new system.
  • Provided major support on special projects for senior management.
  • Assist management with special projects as needed.
  • Prioritized multiple tasks and special projects.
  • Handled special projects for supervisors.
  • Completed special projects as assigned.
  • Spearheaded special projects and initiatives to help clients find housing and to improve community outreach.
  • Participate in special projects (e.g.
  • Participate in survivorship and other special projects by presenting the role of Patient Navigation to Survivorship.

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272 Special Projects Jobs

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43. Hmis
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low Demand
Here's how Hmis is used in Senior Case Manager jobs:
  • Report, maintain, and update case data, goal attainment, and outcomes into the HMIS system.
  • Used HMIS and hard copy files to maintain, update, and report on case data and outcomes.
  • Up date the Department of Transitional Assistance on all changes; complete SHORE/HMIS data among other duties.
  • Maintain Service Point Homeless Management Information System (HMIS) database of all participants.
  • Input client assessment and information into the Homeless Management Information System (HMIS)
  • Maintained/updated HMIS system, including input and maintaining of weekly attendance logs.

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44. HRA
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low Demand
Here's how HRA is used in Senior Case Manager jobs:
  • General Position Description: In-depth experience in HRA 2010E and SPOA housing applications, group dynamics and intensive case management.
  • Served as an advocate and liaison between families and various agencies such as HRA and ACS.
  • Conducted extensive home visits and field visits to schools, HRA, and medical facilities.
  • Ensured staff adhered to program rules and regulation in accordance with program and HRA.
  • Maintained caseload, counseled clients and input data into HRA 2010E, GPRA/Excel.
  • Refer clients to appropriate Medical Providers and Entitlements (HRA) for assessments.
  • Maintain relationships with client's workers such as ACS, and HRA.
  • Review client HRA Housing packages for program submission and agency submission.
  • Completed client's HRA2010e applications and assisted with obtaining permanent housing
  • Complete client's HRA 2010E and GP housing applications.
  • Complete HRA 210 packets as required per client.
  • Key Accomplishments: Worked with outside agencies (HRA, Medicaid, parole, probation, ACS, etc.)
  • Advocated for client entitlements *Collaborated with DASH/HASA and HRA professionals to devise service plans for clients with special needs.
  • Run weekly (CPS) reports to monitor client's HRA appointments and inform clients of upcoming appointments.
  • Prepared psychosocial assessments Prepare HRA 2010e applications.

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45. Court Hearings
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low Demand
Here's how Court Hearings is used in Senior Case Manager jobs:
  • Postponed sale dates and used knowledge of state laws to block home foreclosures; attended court hearings on behalf of clients.
  • Advocated for clients in court hearings involving filing for guardianship or wanting orders of protection against alleged abusers.
  • Draft declarations for court hearings and calendar case milestones, and format mailing documents.
  • Be available to testify in court hearings as an expert witness in child welfare.
  • Prepared written court reports, attended court hearings and youth family team meetings,.
  • Attended court hearings to make recommendations to the judge on children s placement.
  • Attend court hearings regarding the youth; may provide testimony.
  • Attend court hearings and testify as required.
  • Attend court hearings; Provide expert testimony.
  • Attend all court hearings thoroughly prepared.
  • Represented the company in court hearings.
  • Attended court hearings and trials.
  • Attended court hearings, staffings and monitored visitation with children and parents.
  • Attend court hearings and testify Link families to resources.

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46. Hipaa
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low Demand
Here's how Hipaa is used in Senior Case Manager jobs:
  • Organized and maintained written and computerized clinical records in accordance to HIPAA regulations using specialized data software.
  • Created, Implemented, Facilitated, and Initiated case management training program to ensure compliance with HIPAA and Privacy Act.
  • Managed all programs operations in accordance with HRA and industry regulations, agency policies and HIPAA guidelines.
  • Work with departmental heads to evaluate systems and processes to ensure effective and HIPAA compliant DME services.
  • Document all interactions and calls into the customer database in line with QA/RA and HIPAA compliant guidelines.
  • Observe Consumer confidentiality and HIPAA protocols and maintain program's standard of documentation of case management services.
  • Maintain confidentiality and comply with Health Insurance privacy and accountability act (HIPAA).
  • Conducted training of staff responsible for 42 CFR confidentiality and HIPAA compliance.
  • Maintained working knowledge, understanding, and full compliance with HIPAA regulations.
  • Maintain HIPAA standards and confidentially of protected health information.
  • Maintained a high level of confidentiality as per HIPAA.
  • Adjudicated claims in compliance with HIPAA guidelines.
  • Maintain patient confidentiality in compliance with HIPAA.
  • Follow up on HIPAA authorizations and APS.
  • Performed functions consistent with HIPAA regulations.
  • Conducted intake and assessments for more than 50 HIV/AIDS clients Ensured complete confidentiality under HIPAA standards.

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18 Hipaa Jobs

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47. Ensure Compliance
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low Demand
Here's how Ensure Compliance is used in Senior Case Manager jobs:
  • Developed and/or implemented individualized client treatment of service plans to ensure compliance with applicable standards and agency policies.
  • Created, coordinated, and managed in-service professional programs to ensure compliance with continuing education requirements.
  • Monitored the implementation of program services and made needed recommendations to ensure compliance of contractual obligations.
  • Apply housing regulations and procedures accurately and effectively to ensure compliance and meet deadlines.
  • Organize monthly residential meetings to ensure compliance of Department of Housing regulations.
  • Review client charts, prepare monthly reports and billing logs to ensure compliance with Office of Mental Health and Medicaid regulations.
  • Remained current on changes to product offerings, processes and operational procedures to ensure compliance with Federal and State regulations.
  • Facilitated coordination with DHAP, HANO, and HCHA as well as other collaborative partners to ensure compliance.
  • Reconcile weekly, monthly and quarterly report to ensure compliance with various state and federal grant providers.
  • Performed administrative tasks and program evaluation to ensure compliance with New York State and City regulations.
  • Conducted internal audits to ensure compliance with NYC Human Resources Administration guidelines.
  • Audit cases to ensure compliance with company and state standards.
  • Review cases to ensure compliance and regulatory guidelines are met.
  • Managed a team of case managers to ensure compliance.
  • Conducted home site and job visits to ensure compliance.
  • Use knowledge of government manuals to ensure compliance.
  • Audit the client's charts to ensure compliance.
  • Supervised worksite monitoring team to ensure compliance of program regulations, quality of service and equal opportunity for participant and staff.
  • Facilitate projects and trainings within the team to ensure compliance.

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260 Ensure Compliance Jobs

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48. HUD
demand arrow
low Demand
Here's how HUD is used in Senior Case Manager jobs:
  • Conducted intensive case management and quality control for file accuracy in order to ensure HUD regulations are accurately implemented.
  • Conduct housing eligibility assessments as per HUD/HUDVASH guidelines.
  • Determined eligibility of Section 8 HUD/VASH, Homeless, HOPWA and Shelter Plus Care applicants by implementing HUD regulations and guidelines.
  • Promote health and wellness through a variety of community resources and services for the older adult population of Hudson County.
  • Open and close outreach clients in agency system and submit yearly data outcome for end of year HUD contract.
  • Provide support, assistance, and guidance for case managers within the Transitional Housing & HUD Housing programs.
  • Refer clients to housing programs such as HUD/VASH, Section 8, Supportive and SRO housing.
  • Implemented HUD Grant, monitored program budget and assisted with the grant writing and renewal process.
  • Participated in selection process under HUD and Suffolk County Single Point of Access guidelines.
  • Maintain program files in accordance with the Department of Housing and Urban Development HUD.
  • Maintained client files - writing treatment plans, following HUD regulations.
  • Performed intake interviews and data entry and registration through HUD.
  • Provide service coordination anc case management for low income seniors living in our HUD subsidized housing.

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49. Client Records
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low Demand
Here's how Client Records is used in Senior Case Manager jobs:
  • Maintained electronic databases to reflect updated completeness of assessments and client records for monthly, quarterly and annual statistical reports.
  • Maintain client records including the retention and retrieval of documents and ensuring confidentiality.
  • Communicate regularly with medical record retrieval vendors and physicians to secure client records.
  • Recognized and awarded certification for maintaining Perfect Client Records.
  • Maintain required documentation in client records.
  • Monitor case toward completion by maintaining client records, periodic evaluation and ensuring client objectives are met.
  • Supervised three case management teams, ensuring appropriate program services, and monitored client records.
  • Maintained and updated all client records by documenting progress notes in HMIS System.
  • Update client records, including progress reports, evaluations, and assessments.
  • Completed all needed documents for probation, OCFS and client records.
  • Maintained client records; prepared progress notes and routine reports.
  • Completed all client records into the CSMS database system.
  • Maintain client records and upgrade continuously.
  • Maintained client records and reports in HMIS.
  • Maintain client records and conduct monthly audits on supervisees' folders.

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27 Client Records Jobs

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50. Group Therapy Sessions
demand arrow
low Demand
Here's how Group Therapy Sessions is used in Senior Case Manager jobs:
  • Served as project manager for group therapy sessions and community meetings.
  • Facilitated various group therapy sessions (i.e.

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Senior Case Manager Jobs

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20 Most Common Skills For A Senior Case Manager

Treatment Plans

16.2%

Mental Health Services

10.5%

Financial Assistance

9.1%

Crisis Intervention

8.4%

Intake Assessments

8.1%

Substance Abuse

6.3%

Community Resources

5.3%

Staff Members

5.0%

Direct Supervision

4.5%

Social Workers

3.7%

Customer Service

3.6%

Support Services

2.7%

Health Care

2.4%

Medical Appointments

2.4%

Medical Records

2.4%

Counsel

2.2%

Social Security

1.9%

Monthly Reports

1.8%

Domestic Violence

1.7%

Data Entry

1.7%
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Typical Skill-Sets Required For A Senior Case Manager

Rank Skill
1 Treatment Plans 12.4%
2 Mental Health Services 8.0%
3 Financial Assistance 7.0%
4 Crisis Intervention 6.5%
5 Intake Assessments 6.2%
6 Substance Abuse 4.8%
7 Community Resources 4.1%
8 Staff Members 3.8%
9 Direct Supervision 3.5%
10 Social Workers 2.8%
11 Customer Service 2.8%
12 Support Services 2.0%
13 Health Care 1.9%
14 Medical Appointments 1.8%
15 Medical Records 1.8%
16 Counsel 1.7%
17 Social Security 1.4%
18 Monthly Reports 1.4%
19 Domestic Violence 1.3%
20 Data Entry 1.3%
21 Patient Care 1.2%
22 Independent Living 1.2%
23 Legal Documents 1.1%
24 HIV 1.1%
25 Appropriate Referrals 1.0%
26 DHS 1.0%
27 Workers Compensation 0.9%
28 Program Participants 0.8%
29 New Clients 0.8%
30 Insurance Companies 0.8%
31 Public Assistance 0.8%
32 Client Files 0.8%
33 Conflict Resolution 0.8%
34 Service Delivery 0.8%
35 Support Groups 0.8%
36 Monthly Basis 0.7%
37 Veterans 0.7%
38 Personal Injury Cases 0.7%
39 Providers 0.7%
40 Medical Care 0.7%
41 Weekly Basis 0.7%
42 Special Projects 0.7%
43 Hmis 0.7%
44 HRA 0.6%
45 Court Hearings 0.6%
46 Hipaa 0.6%
47 Ensure Compliance 0.6%
48 HUD 0.6%
49 Client Records 0.5%
50 Group Therapy Sessions 0.5%
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8,259 Senior Case Manager Jobs

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