Senior case manager work from home jobs - 674 jobs
Logistics Case Specialist (Tempe, AZ)
Aston Carter 3.7
Remote job
As a Transportation Specialist, you will manage various processes, such as processing repair claims and escalating containers on customs holds. Communication with carriers will be primarily through the auditing platform, requiring minimal phone support. Excel skills are crucial for success in this role, making this an excellent opportunity to advance your career with a successful company.
Responsibilities
+ Manage repair claims and escalate containers on customs holds.
+ Communicate with internal and external stakeholders on customs-related issues via email.
+ Create reports and communicate findings to other teams within the organization.
+ Leverage multiple data sources and cross-reference information to make informed decisions.
+ Handle approximately 50 cases daily and follow up accordingly.
+ Engage in project and process improvement work after onboarding.
Essential Skills
+ Proficiency in Microsoft Excel, including SUM, average formulas, pivot tables, and VLOOKUP.
+ Strong stakeholder management skills.
+ Ability to analyze data effectively.
+ Experience in transportation and freight management.
Additional Skills & Qualifications
+ Experience in logistics operations or administrative roles involving stakeholder interaction.
+ Familiarity with leadership principles, such as ownership.
+ Minimum of 2+ years of work experience.
Work Environment
The team currently works in person on Monday, Tuesday, Thursday, and Friday, with remote work on Wednesday. This arrangement may change as needed. The role requires minimal phone support, focusing primarily on email communication
Job Type & Location
This is a Contract position based out of Tempe, AZ.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Jan 28, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$20-20 hourly 6d ago
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US SaaS Commercial Counsel & Privacy Lead
Incident.Io
Remote job
A leading AI incident response platform is seeking a qualified lawyer as their first legal hire in the US. This role involves providing strategic legal support to sales teams, managing SaaS agreements, and navigating data protection issues. Applicants should have a strong background in commercial contracts and thrive in a fast-paced environment. The company offers a competitive salary, generous benefits, and the opportunity to shape their legal function as they scale. Remote working options are available.
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$136k-281k yearly est. 3d ago
Licensed Professional Counselor
Betterhelp 3.5
Remote job
Private practice with no doors and no overhead.
BetterHelp is one of the world's largest online therapy platforms for mental health professionals who want to focus on client care - not admin or overhead. You provide the expertise. We handle the rest.
Why Join BetterHelp
Competitive hourly compensation.
$650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week
No insurance headaches. No clawbacks. No payment delays. We handle everything - you get paid weekly for every session. Ai documentation.
Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload.
$500 first client bonus* - Earn when you see your first insurance client within 30 days of applying.
$2,000 first month bonus* - Providers licensed in NY, VA, MD, DC, can earn an additional $2k in their first month.
Additional Benefits
Work from the comfort of home (fully remote)
Flexible schedule - you set your own hours.
Free access to 390+ CEU courses
Free BetterHelp membership for self-care
Insurance + cash-pay clients available
Additional bonuses & incentives for high performers
Zero overhead: No fees are collected from the therapist, ever.
Autonomy over clinical decisions
Access and connect with our community of over 30,000 therapists
We're Looking For
LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD
Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens.
Requirements:
3+ years of mental health counseling experience
Master's or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy
Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision.
U.S. residency, private workspace, reliable internet, and liability insurance
A private and professional environment for conducting sessions.
Excellent written communication.
Must have professional liability insurance.
Reliable Internet connection.
Currently residing in the US.
NOTE:
Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor).
Experience counseling adults, couples, and/or teens.
*The use of the word “bonus” refers to an incentive provided to independent contractors. It does not imply an employment relationship nor entitle any independent contractors to employee benefits. Bonuses vary state to state and are subject to changes and certain requirements must be met to qualify for bonuses.
$80k-114k yearly est. 5d ago
Lead Counsel, Middle East & North Africa
Trellis Group 3.7
Remote job
We are seeking experienced attorneys to support a global F500 automobile manufacturer company near Detroit. This role offers a fantastic opportunity to gain hands‑on experience for a highly well‑known and respected corporation.
Responsibilities
Support business leaders on cross‑border transactions, organizational changes, third‑party arrangements, and a variety of commercial agreements used across the region.
Provide guidance on privacy, data governance, and information‑handling practices, including the review of internal and external notices, data‑related obligations, and incident‑response requirements.
Partner with compliance and operational teams to navigate regulatory frameworks, assess legal risk, and ensure adherence to applicable regional laws, including those relating to consumer protections, competition, and product‑related requirements.
Support the development and implementation of policies and procedures to ensure consistent, compliant, and efficient clinical operations.
Minimum Qualifications
Licensed attorney in good standing with 10+ years of experience and working knowledge of privacy and data protection requirements applicable in regional markets.
Background in corporate and commercial law with experience supporting businesses operating across the Middle East and North Africa; experience in the GCC is highly valued.
Strong negotiation, communication, and advisory skills, with the ability to manage diverse stakeholders and balance multiple priorities.
Fluency in English and Arabic is strongly preferred.
Compensation, Benefits & Location
This role offers a range of competitive compensation starting at $200,000 and a highly competitive benefits package in the alternative legal services marketplace that includes health benefits, 401(k) and more. Axiomites also get access to professional development resources and learning and development programs. Axiomites predominantly work remotely, with the exception that some clients require on‑site presence.
Axiom is the global leader in high‑caliber, on‑demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today's business landscape with best‑in‑breed alternative legal services.
Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom's legal department is Mansfield certified and is committed to considering at least 50 % diverse candidates for leadership roles and outside counsel representation.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Learn more about working at Axiom.
Equal Opportunity Employer
Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.
Accommodation for Individuals with Disabilities
Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at ********************* and include “Applicant Accommodation” in the subject line.
Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at ****************************************
Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work.
By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge.
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$200k yearly 5d ago
Remote Lead Counsel
Jobgether
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a General Counsel - REMOTE. This pivotal role will greatly influence the legal framework guiding our operations, encompassing a diverse array of legal topics relevant to a fast-growing Travel and Fintech environment. As a leader in the legal function, you will have the opportunity to work closely with internal and external partners while managing a team of exceptional attorneys. Your contributions will shape the strategic legal direction of the business, ensuring compliance and protecting the organization's interests in an evolving marketplace. The ideal candidate will embrace a dynamic work environment where opportunities for growth and learning are abundant.
Accountabilities
Serve as a key member of the Leadership Team by providing strategic legal advice on corporate governance, commercial contracts, and data privacy.
Develop the internal legal function by creating a roadmap for team growth and efficient legal operations.
Manage and negotiate commercial contracts across the organization while maintaining high standards.
Improve legal forms, processes, and systems for enhanced effectiveness.
Provide ongoing legal guidance to management and staff on various matters.
Select and manage relationships with external counsels as needed.
Deliver training and presentations on legal and compliance issues to various stakeholders.
Mentor and grow legal teams reporting to you.
Adapt and engage in various tasks as needed due to the nature of a small team.
Requirements
10+ years of legal practice, combining both law firm and in-house experiences.
J.D. from an accredited institution with bar admission in California or New York.
Experience in a national law firm and familiarity with the technology industry.
Previous General Counsel experience preferred; compelling candidates with Deputy General Counsel backgrounds are also encouraged.
Demonstrated ability to build and lead teams in fast-paced growth environments.
Record of delivering positive outcomes through team management.
Advanced knowledge in trademark, copyright, advertising, and data privacy issues.
Quick learner capable of leading teams effectively under growth conditions.
Excellent communication and project management skills.
Proven ability to foster collaborative relationships with internal partners.
Valid membership in a state bar.
Benefits
Remote-First Flexibility: Work from anywhere and choose your hours for optimal productivity.
Unlimited PTO: Enjoy unlimited paid time off and company-wide recharge days.
Everyday Perks: Weekly credits for meals and travel discounts for personal use.
Family-Friendly Benefits: Generous parental leave and a flexible return-to-work plan.
Comprehensive Compensation: Competitive salary and equity options available from day one.
Investing in You: Access to wellness budgets, personal development funds, and learning resources for team growth.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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$106k-182k yearly est. 5d ago
Lead IP Counsel - Global Strategy & Growth (Remote)
Eight Sleep 4.1
Remote job
A technology company focused on sleep fitness is seeking a Lead Counsel for IP. This critical role requires a J.D. degree and 5-10 years of IP experience, with responsibilities including executing a global IP strategy and managing patent applications. The environment is fast-paced and focuses on high standards in innovation. Compensation includes a competitive salary range of $275k to $325k plus equity. If you're passionate about legal practices in the tech sector, this opportunity is for you.
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$26k-36k yearly est. 4d ago
Permanency Adoption Specialist
Caritas Family Solutions 3.6
Remote job
At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a dependable, detailed oriented Permanency Adoption Specialist to serve at our Belleville office. This position is perfect for office professionals who are highly organized and value being part of a great team. Most importantly, the work you'll do helps support those that strive to protect children every day! If you're ready to change the world, please apply today!!!
At Caritas, we know we're competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees:
403 B Retirement Plan (5% Employer Match)
Generous Paid Time Off
Health, Dental and Vision Insurance Coverage
12 Employer Paid State & Federal Holidays
Telehealth Services
Employer Paid Life Insurance
Health Saving Account
Employer Paid Short- & Long-Term Disability
Tuition Assistance Program
Real Work/Life Balance
Remote Work: Allowed (work arrangement can change depending on performance and/or needs of Caritas).
Job Tasks Typically: Unstructured - worker will be allowed to determine/plan the order of tasks, priorities, and goals.
Description of Typical Work Schedule: 40-hour workweek; schedule varies as they may be required to work evenings and weekends (Hours set based on necessity of department or office.)
PURPOSE: The Permanency Adoption Specialist is responsible for the completion of the adoption and/or guardianship subsidy packets in a timely manner. They will collaborate with DCFS, assigned Foster Care CaseManager, Foster Care Supervisor, foster parents, selected adoption attorney, youth and other identified supports to achieve permanency for youth involved in the Illinois child welfare system.
REPORTING STRUCTURE: Refer to the updated organizational chart for reporting structure and responsiblities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Completes and complies all DCFS subsidy paperwork and with accurateness by required timeframes of completion.
Completes all Caritas Family Solutions paperwork and complies with program expectations as related to the position.
Communicates regularly with the assigned casemanager and foster care casemanager supervisor to ensure there is effective communication.
Communicates regularly with the assigned casemanager and foster care casemanager supervisor to ensure accurate information is given to the adoptive parent i.e., the status of the adoption.
Completes a review of the case file and SACWIS information
Assists the assigned casemanager in obtaining information and documentation needed to complete the subsidy paperwork.
Communicates with adoptive parents to obtain any needed information in order to complete the subsidy paperwork.
Coordinates with DCFS adoption unit and adoption attorney for review/corrections and scheduling the finalization date.
Troubleshoots adoptions that are past deadlines so that they can move forward.
Assists in maintaining tracking systems and ensures completion of all paperwork for assigned adoption cases.
Requirements
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED
Degree/Field Required: Bachelor's Degree in Social Work or Human Services field (Related fields will be considered.)
Degree/Field Preferred: N/A (Related fields will be considered.)
Additional Fields of Knowledge Important for the Role: Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Experience Required: Minimum 2 years of experience in providing foster care services or other relevant social work services. (For positions that manage staff, the years specified need to be progressive years of management experience. For all positions, the years required can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent).
Licenses/Certifications Required: Child Welfare Employee License
Licenses/Certifications Preferred: N/A
SKILLS REQUIRED
Manager-specific: N/A
Basic: Active Learning - Understand the implications of new information for both current and future problem-solving and decision-making. Active Listening - Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Learning Strategies - Select and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Monitoring - Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension - Understand written sentences and paragraphs in work-related documents. Speaking - Talk to others to convey information effectively. Writing - Communicate effectively in writing as appropriate for the needs of the audience. Language - Able to read and write in English.
Social: Coordination - Adjust actions in relation to others' actions. Negotiation - Bring others together and trying to reconcile differences. Persuasion - Persuade others to change their minds or behavior. Service Orientation - Look for ways to help people. Social Perceptiveness - Be aware of others' reactions and understanding why they react as they do.
Problem Solving/Decision-making: Complex Problem Solving - Identify complex problems and review related information to develop and evaluate options and implement solutions. Time pressure decision-making - Make decisions without much analysis or time to consider alternatives. Time pressure planning - Plan and be responsible for regularly meeting strict deadlines. Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources. Systems Evaluation - Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management: N/A
Technical: N/A
Trauma-informed: Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments.
Proficient Computer Skills In: Excel, Outlook, Word, Database Management Software
Expert Computer Skills In: Excel, Outlook, Word, Database Management Software
MENTAL EFFORT/COGNITIVE ABILITIES REQUIRED: Concentration/intensity - Focus on higher order mental functions at average to high intensity when performing the majority of job tasks. Have limited opportunities for breaks. Deductive Reasoning - Apply general rules to specific problems to produce answers that make sense. Fluency of Ideas - Come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Inductive Reasoning - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Memory - Remember information such as words, numbers, pictures, and procedures. Performance of job tasks rely on memorization of tasks or sequences of events. Consider amount and type of information. Oral Comprehension - Listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - Communicate information and ideas in speaking so others will understand. Perceptual Speed - Quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. Problem Sensitivity - Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Selective Attention - Concentrate on a task over a period of time without being distracted. Speed of Closure - Quickly make sense of, combine, and organize information into meaningful patterns. Written Comprehension - Read and understand information and ideas presented in writing. Written Expression - Communicate information and ideas in writing so others will understand.
PHYSICAL REQUIREMENTS: Light work. Exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
PHYSICAL ACTIVITIES REQUIRED: Reaching - Extend hand(s) and arm(s) in any direction. Fingering/Grasping - Pick, pinch, type or otherwise work, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Feeling - Perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Standing - Particularly for sustained periods of time. Walking - Move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sitting - Particularly for sustained periods of time. Speech Clarity/Talking - Express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Includes the ability to understand the speech of another person. Hearing - Perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Coordination, including eye/hand, hand/feet.
VISUAL ACUITY: The worker is required to have close visual acuity to perform an activity such as: analyzing data; transcribing; viewing a computer terminal; extensive reading; visual inspections; inspect machines.
WORK CONTEXT/ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is based primarily in an office environment.
Other PPE Required: N/A
VEHICLE RELATED REQUIREMENTS:
Access to reliable transportation to get to/from work: Required.
Access to a reliable automobile: Required.
Must provide proof of auto liability insurance (and continue to while working in this position): Required.
Must possess a valid driver's license: Required.
Additional license requirements that are necessary: N/A
Additional considerations for this position: N/A
Please Be Advised:
Research tells us that some candidates, especially women and people of color, may hesitate to apply unless they meet every listed qualification. If this sounds like you, we still encourage you to apply! We're committed to building a team with diverse skills, experiences, and perspectives-and you might be exactly who we're looking for.
Drug Free Workplace:
Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.
Salary Description
$47,133.00 Annual Salary
$47.1k yearly 4d ago
Case Manager III- Street Medicine
Lifelong Medical Care 4.0
Remote job
The CaseManager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced CaseManagement (ECM) and coordinates service referrals and delivery. The casemanager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM III provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters. In addition they provide comprehensive housing navigation support to clients.
This is a grant funded, full time, benefit eligible opportunity, at our Oakland locationS (Medical Respite & Street Medicine)
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $29.20 - $33.85/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet casemanagement program eligibility criteria or are prioritized by LifeLong for this service
Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review
Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients' values and expressed goals of care
Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information
Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements
Utilize data registries and reports to managecaseload, meet program requirements, maintain grant deliverables, and promote high quality care
Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases)
Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance), and affordable/subsidized housing
Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports
Maintain knowledge of patients' medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc.
Participate in team meetings to coordinate care, support patient goals, and reducing barriers to accessing services
Provide casemanagement services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness)
Provide general housing casemanagement services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System
Assess patients to identify cognitive and/or behavioral health needs and provide brief interventions and short-term support using standardized tools and effective approaches for patient care
Co-facilitate patient groups
Provide intensive casemanagement to a caseload size in accordance with site or program standards focusing on a subset of the highest acuity patients
Provide specialized housing navigation services to patients who are matched to a housing resource through Coordinated Entry System
Lead crisis intervention response, de-escalation procedures, notification of the local mental health department and/or crisis response team, and follow-up care
Provide and document billable services to eligible populations that result in revenue generation for LifeLong
Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves.
Keep current on community resources and social service supports to effectively serve the target population
Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy
Specific activities may vary depending on the requirements of the program and funder.
Promote diversity, equity, inclusion, and belonging in support of patients and staff
Represent LifeLong positively in the community and advocate on behalf of underserved populations
Qualifications
Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner
Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
Excellent interpersonal, verbal, and written skills
Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner
Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy
Works well in a team-oriented environment
Conducts oneself in external settings in a way that reflects positively on your employer
Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings
Job Requirements
High School diploma or GED
At least three (3) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a CaseManager II or equivalent position or registration or certification as a Certified Alcohol and Drug Counselor by one of the two certifying bodies in California
Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases
Access to reliable transportation with current license and insurance
Bilingual English/Spanish
Job Preferences
Bachelor's Degree in Social Work, Health or Human Services field
Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience
$29.2-33.9 hourly Auto-Apply 51d ago
SSDI Case Manager
Advocates 4.4
Remote job
OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and casemanagers.
We are seeking a highly organized and dedicated CaseManager to join Advocate and oversee the progress of disability cases at the Initial Application (IA) and Reconsideration (Recon) levels. You will manage a large caseload and work directly with claimants, ensuring they receive regular updates and assistance throughout the process. Your role will include analyzing medical records, filing recon appeals, and collaborating with SSA/DDS to resolve case-related issues. If you have strong time-management skills and thrive in a fast-paced, client-focused environment, this position will allow you to make a meaningful impact on the lives of claimants.Job Responsibilities
Conduct Welcome Calls, file appeals, take action on claims needing attention, respond to Claimant calls, SMS, and emails, and other claim management work streams
Offer an empathetic, best-in-class experience for our claimants
Proactively communicate with claimants, ensuring they are informed of the progress of their cases.
Collaborate with SSA/DDS to resolve case-related issues and keep the case on track.
Use our technology to support claimants through the application and adjudication process
Help improve our technology and operations, providing feedback to strengthen our ability to help claimants
Proactively identify challenges and offer solutions.
Qualifications
Minimum of one year of SSDI/SSI casemanagement experience is required.
Strong organizational and time-management skills to handle a large caseload.
Thorough knowledge of Social Security's disability process and familiarity with DDS/SSA forms.
Ability to work in a fast-paced environment while maintaining attention to detail and task completion.
Preference for a small start-up environment with high ownership and high responsibility.
Desire to transform the disability application and adjudication process.
Ability to quickly pivot, change process, and adopt new ways of doing things.
Familiarity with Salesforce or a similar CRM
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
$28k-33k yearly est. Auto-Apply 60d+ ago
Adult Therapy Manager
Cuyahoga County Board of Developmental Disabilities 3.6
Remote job
The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a manager to plan, direct and manage the provision of occupational, physical and speech therapy services to individuals eligible for Board services ages 3 and older. Primary liaison to community therapy partners and projects. The nature of work will include, but is not limited to the following:
Provide clinical and strategic oversight to occupational, physical and speech therapists serving individuals ages 3 and older (adult therapy staff).
Provide direct supervision, performance evaluations, guidance and feedback to OT, PT, and SLP consultative staff and Specialized Services Supervisor. Support the Specialized Services Supervisor in carrying out these responsibilities for the Specialized Services Therapy staff.
Oversee and monitor all adult therapy staff with regard to adherence to policies and procedures for therapy provision, clinical practice and ethical standards.
Review requests, assign referrals and prioritize the caseloads of adult therapists based on emergent needs. Provide support and guidance to Specialized Services Supervisor to assign and managecaseloads for specialized services staff, including direction with recommendations for therapeutic interventions/services/frequencies to best meet the needs outlined in the referral.
Manage all activities of the EITS lending library and Mobile Sensory Space, including inventory management and outcome measurements.
Build and expand partnerships with community organizations to increase the capacity to serve individuals with developmental disabilities. Develop and maintain relationships with entities including but not limited to private provider agencies, vendors and public school districts.
Develop, coordinate and manage training of adult therapists and maintain standards for performance of evaluations, written plans and objectives, record keeping, implementation of treatment, technical competency, review of objectives, plans and treatment.
Manage the support of individuals with complex and intense needs in Cuyahoga DD respite and ICF homes.
Monitor elements and implementation of services delivered by adult therapists through analysis of programmatic, productivity and outcome data.
Maintain and monitor data from the timekeeping system for consultative adult therapy staff, including professional leave requests, absences and timecards. Manage staff mileage reimbursement requests.
Establish and coordinate opportunities to advance the professional growth of all adult therapy staff and Specialized Services Supervisor.
Participate in the recruitment and hiring process for adult therapy staff including new employee orientation.
Oversee all adult therapy department meetings and develop and coordinate agenda with Specialized Services Supervisor. Co-arrange vendor presentation and clinical in-service opportunities for department.
Assist with the Adult Therapy Department budget.
Complete initial and ongoing training for PBS-CR and monitor the initial and ongoing training completion for department staff.
Coordinate shadowing and internship experiences for adult therapy students (OT, PT and SLP) of approved local colleges and universities outlined in contractual agreements with Cuyahoga DD.
Oversee and monitor process for provision of adult therapy services to contracted intermediate care facilities.
Participate in EITS Department work efforts related to agency committees, task forces or other initiatives as assigned.
As necessary, represent Cuyahoga DD in dealings with other state, regional and local agencies and organizations. As necessary, attend and participate in meetings, committees, conferences and make presentation on applicable topics.
Provide consultation services to management, administrative staff, and parents/guardians as part of general or specific training requests.
SUPERVISORY DUTIES: Direct supervision of Specialized Services Supervisor and adult consultative Occupational, Physical and Speech therapy staff.
FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning:
Hybrid work schedule with some flexibility.
Over 40 paid days off a year, including holidays.
A great government Pension through Ohio PERS.
Major Medical insurance.
Free Dental, Vision Life, and Temporary disability Insurance
Professional Development Reimbursement each year.
Membership dues reimbursement each year.
Mileage Reimbursement at the IRS rate.
Flexible Spending Account
Tuition Reimbursement
Annual Pay Increases, and so much more.
If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information.
SALARY: The starting salary for Pay Schedule F is $73,000.00. However, it is important to understand that the actual starting salary for a new hire into this position will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate. Also, it is Cuyahoga DD's intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints.
The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations. We hope you choose to join our team!
Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our positions. Although we may permit some remote work at home with hybrid work schedules for some of our positions, we do expect staff to be able to commute to our facilities in Cuyahoga County, Ohio on a regular basis. Travel between our four locations in Parma, Cleveland, and Highland Hills, Ohio is required.
Qualifications
Ohio license in physical or occupational therapy or speech language pathology required with the corresponding degree.
Minimum three years' clinical experience as a Physical Therapist, Occupational Therapist or Speech Language Pathologist required.
Minimum three years' clinical experience and at least two years' experience in the direct supervision of employees required.
Minimum one year's experience in providing or overseeing direct services to individuals with complex needs.
Training or experience in intellectual disabilities, developmental disabilities and appropriate treatment techniques preferred.
Valid state of Ohio driver's license and continued maintenance of excellent driving record.
Application Procedure:
All applicants must apply ONLINE.
Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position.
External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume. You are also
encouraged
to upload a cover letter that outlines your interest in this position. Resumes and letters are uploaded on your profile page once you apply for this position. Failure to provide a resume that outlines your work history will remove you from consideration.
All candidates are asked to create an online profile and you may be asked to answer a series of questions.
Immediately after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below.
Application Deadline: Open until filled.
Equal Opportunity, Diversity, and Inclusion: The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person's sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation.
Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community.
PRIVACY AND SECURITY NOTICE: By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE.
- Individuals who may need assistance with the application process should contact Human Resources.
- Questions about the application process? Review answers to our FAQs here: FAQS and How to Contact H.R.
- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check
prior to being hired.
Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$73k yearly Auto-Apply 4d ago
Case Manager
Recovery Monitoring Solutions LLC 3.5
Remote job
*$500.00 hiring bonus after 90 days employment. Eligible for up to $600.00 bonus every month.
Flexible schedule or work from home available after training period.
The CaseManager, Non-Residential, Community Corrections, is responsible for programmatic goals, ensuring program conditions are met, and assisting in the establishment or reestablishment of community ties as required. Ensures contractual deadlines are met, and the clients' performance is monitored and documented properly. Provides exceptional customer service and complies with company and contractual policies and procedures.
ESSENTIAL FUNCTIONS:
Supervises caseload of clients to ensure program, court and referring agency requirements are met. Provides client with community resource assistance. Conducts client assessments, evaluates programming progress and participates in client progress meetings.
Ensures accountability of clients in the community via phone calls, onsite checks, drug and alcohol screenings, observations, and verification of submitted documentation and requests
Reviews and oversees clients' financial obligations. Collects supervision payments from clients and completes daily deposits.
Reviews and evaluates client behavior. Notifies appropriate agency of infractions or determines if disciplinary measures are needed.
Ensures client physical and electronic file is up-to-date and contains all relevant and pertinent information. Maintains sentencing case plan and tracks the client's progress through treatment and other programs, ensures client's required timelines are met and goals are accomplished as outlined by court or referring agency's requirements.
Maintains and monitors the confidentiality of client records and administrative files.
Complies with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements.
Works with court and court officials to write and update client reports. Testifies in court when required.
Domestic U.S. travel may be required.
Other duties as assigned
BASIC QUALIFICATIONS:
Bachelor's Degree from accredited college or university required
Proficiency with Microsoft Office (Word, Outlook and Excel) preferred.
Effective verbal and written communication skills required and apply problem solving techniques to complex issues.
Strong organizational and clerical skills required.
Demonstrate ability to complete pre-service and other training programs as required.
Valid driver's license is required.
KNOWLEDGE, SKILLS, ABILITIES
Plan, organize and assign the work of others
Apply policies, procedures, and best practices
Perform computer data entry
Clearly communicate concepts and instructions
Coordinate efforts with other staff and divisions
Create and maintain accurate records and reports
Work within a team structure
Define problems, collect and analyze data, and determine valid solutions
Recognize and meet needs of customer/end user
Maintain focus and perform required duties while interacting with disagreeable customers/end users
Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position
Benefits Include:
Medical
Dental
Vision
401K
Short Term Disability
Long Term Disability
Basic Life
$43k-63k yearly est. Auto-Apply 60d+ ago
Oncology Case Manager - Rocky Midwest
Carislifesciences 4.4
Remote job
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Oncology CaseManager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth.
Key Responsibilities
Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction.
Execute customer retention strategies to maintain and grow existing accounts.
Build and maintain value-based relationships with current customers, driving increased utilization of products and services.
Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices.
Accurately document customer interactions, updates, and value-based activities in the CRM.
Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions.
Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction.
Maintain assigned company equipment and assets.
Submit required reports and documentation accurately and on time.
Meet or exceed assigned performance goals.
Support meetings, conferences, and trade shows as needed.
Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI.
Maintain a primary focus on casemanagement.
Required Qualifications
Bachelor's degree required.
Minimum of three years of account management or customer-facing experience.
Strong problem-solving and decision-making skills.
Understanding of clinic-based business practices.
Ability to learn proprietary software.
Excellent written and verbal communication skills.
Strong organizational, interpersonal, and collaboration skills.
Valid driver's license and reliable transportation.
Successful completion of pre-employment requirements.
Preferred Qualifications
Experience in pharma, medical device, or diagnostics.
Oncology experience.
Physical Demands
Ability to sit or stand for extended periods.
Ability to lift routine office materials.
Additional Information
Periodic travel required, including possible evenings, weekends, or holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$36k-53k yearly est. Auto-Apply 16d ago
E-Commerce Case Manager
Radix Construction
Remote job
Join Our Team: E-Commerce CaseManager (Remote)
Are you a detail-oriented, customer-focused professional with a passion for delivering exceptional support in a fast-paced digital environment? Were looking for a dedicated E-Commerce CaseManager to join our team and play a key role in enhancing customer satisfaction, streamlining service delivery, and ensuring smooth issue resolution across the e-commerce experience.
As an E-Commerce CaseManager, youll be responsible for managing customer inquiries and escalations, coordinating with internal teams to resolve issues efficiently, and ensuring every customer interaction is handled with care and precision. This is a remote position, ideal for someone who thrives in a digital-first environment and is highly organized, communicative, and proactive.
Key Responsibilities:
Serve as the main point of contact for escalated customer cases, providing timely and effective solutions.
Collaborate with logistics, warehouse, marketing, and customer service teams to resolve order, delivery, and product-related issues.
Analyze and assess customer needs to offer personalized solutions and ensure a positive shopping experience.
Monitor open cases and follow up with internal stakeholders to ensure timely resolution and customer satisfaction.
Maintain accurate case documentation and ensure all actions are logged in internal systems.
Educate customers on company policies, procedures, and available services or tools to assist in order management.
Proactively identify recurring issues and provide insights to improve operational workflows.
Ensure compliance with company policies and customer service standards.
Handle returns, refunds, and warranty claims while maintaining a focus on both customer satisfaction and business goals.
Required Qualifications:
Bachelors degree in Business, Communications, E-Commerce, or a related field.
23 years of experience in customer service, casemanagement, or e-commerce operations.
Strong understanding of the e-commerce landscape, including order processing, logistics, and online customer behavior.
Excellent written and verbal communication skills with a customer-first mindset.
Proven problem-solving abilities and a proactive approach to managing complex cases.
Comfortable working with CRM platforms, order management systems, and online chat/email tools.
Strong organizational skills with the ability to prioritize and manage multiple cases simultaneously.
High attention to detail and ability to work independently in a remote environment.
Preferred Qualifications:
Experience with Shopify, Magento, or other major e-commerce platforms.
Knowledge of shipping platforms and fulfillment processes.
Familiarity with analytics tools and basic data reporting.
Experience working in a remote customer service or support role.
Understanding of common e-commerce KPIs and service-level metrics.
What We Offer:
100% remote work with flexible scheduling.
Competitive compensation with performance-based bonuses.
Health, dental, and vision insurance.
Paid time off and company holidays.
Career development opportunities including training and certifications.
A collaborative and supportive team culture focused on innovation and customer excellence.
Interested in making a direct impact on customer experiences in the digital space? Apply now and help us shape the future of online shopping!
$31k-49k yearly est. 60d+ ago
Case Manager
Saybrus Partners 3.8
Remote job
Why Saybrus?
We strive to help employees lead fulfilling professional lives. Excellence is expected and rewarded. We believe in straightforward communication and encourage employees to share opinions and ideas. Our salaries, incentive awards and comprehensive benefits provide a highly competitive total reward package based on individual and company performance. Many of our employees work from their homes, while others are based in our Hartford, CT headquarters.
Job Summary
Saybrus Partners is looking for a self-motivated individual for the role of CaseManager, a critical role in the success of Saybrus' life insurance distribution strategy. CaseManagers provide new business support to key business partners. They must independently managecases by creatively resolving issues, negotiating underwriting offers (where applicable) while leveraging contacts and resources to ensure a desired outcome. Candidates must possess a strong knowledge of the life insurance process and be able to troubleshoot problems causing cycle time delays. Responsibilities also include timely communications, assistance in gathering outstanding requirements and overall superior customer service. CaseManagers are expected to utilize strong communication skills (verbal and written) to ensure cases move through the new business process in a timely manner. Casemanagers must work well in a team environment. This role has a direct correlation to the success of the account.Job Description
Principal Duties and Responsibilities
Proactively follow up and provide communication to support advisor/distributor satisfaction and understanding; ensure cases progress from submission to placement in a timely/efficient manner with superior service.
Manage daily workload with emphasis on time management and quality standards. Review and assess requirements, as needed.
Serve as a single point of contact to customers. Receive and resolve complex and/or sensitive customer service inquiries, complaints and problems with quality, accuracy, and in a timely manner. Proactively resolve any issues and inquiries.
Manage the necessary components for the new business process, identifying cases that need special handling. Accept ownership and suggest innovative solutions to meet branch/client needs while undertaking new and different requests. Explore opportunities to add value.
Use expertise in life insurance process, terminology, technology to support and enhance daily operations.
Negotiate underwriting offers with the underwriting teams of our Product Partners as appropriate to provide best opportunity for placement.
Provide continuous scheduled telephone coverage as business needs dictate.
May be responsible for employee training and mentoring.
Perform other duties as assigned
Knowledge, Skills and Abilities
Knowledge of the life insurance process (permanent and term products), including key impairments
Working knowledge of desktop applications such as Outlook, Word and Excel. Knowledge of Smart Office and Salesforce.com a plus.
Critical thinking skills with the ability to identify and troubleshoot problems, and comfort with cases involving a high degree of complexity.
Excellent verbal and written communication skills; clear and effective
Excellent interpersonal and relationship building skills to interact with internal and external clients
Discretion while handling confidential matters (e.g., medical records)
Ability to work independently in a fast-paced, multi-faceted environment while focusing on critical deliverables
Comfortable in a team environment and supportive of corporate change
$34k-51k yearly est. Auto-Apply 60d+ ago
Case Manager - Adult Literacy Education
East Side House Settlement 3.5
Remote job
CaseManager
FLSA-Classification Non-Exempt
Salary Range $45,000 annually
Reports To
Senior Director of Community Schools
Program Adult Literacy Education (ALE)
Summary/ Objective
East Side House Settlement (ESH) is a community resource in the South Bronx. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and the communities. We seek a dynamic, hard-working, and creative team-player who shares our passion for providing exceptional services to children and families.
Under the supervision of the Senior Director of Community Schools, the CaseManager will be key in the Community School and Workforce staff inter-disciplinary team whose purpose is to provide comprehensive educational and social emotional supports that enable participants to meet their learning, educational and employment goals. A primary focus for the CaseManager is to support our ALE participants throughout their process in the Test of Adult Basic Education (TABE) and Workforce services. The CaseManager will communicate effectively with the Senior Director of Community Schools and Workforce team to coordinate student intake and interviews, tutoring and all other wrap around services needed for participants, who are enrolled in various classes, to succeed.
Essential Functions
Duties and responsibilities include, but are not limited to:
Manage a caseload of approximately 50-100 participants per year; divided by cohorts.
Maintain ongoing contact with participants on caseload at all phases of the ALE program to track progress; meet individually at least twice per course with every adult participant.
Conduct daily attendance outreach and refer participants to support services as needed.
Maintain consistent communication with the Instructors and Career Development Specialists to ensure participants career goals are met.
Conduct one-on-one and small group counseling sessions with participants that support their academic, career and personal goals.
Work as part of an interdisciplinary team with Instructors, Career Development Specialists, and Education and Employment Services Managers in providing onsite/co-location services.
Build and maintain Google shared database with case load of participants to track participant progress through career and education goal plans.
Participate in relevant departmental meetings, training, case conferences, workshops and other on/off site events.
Assist the program management staff in recruiting, interviewing, and maintaining participant records for each cohort of ALE.
Consult with teachers and provide feedback to participants on academic performance using a biweekly assessment.
Refer participants to academic and support services as needed.
Attend administrative meetings, program trainings, and staff development.
Educating participants and families about post-secondary options, colleges, the college admissions process, trends, procedures, and testing; advising participants and families as they go through the process and helping participants and families aspire realistically and choose wisely.
Arrange monthly on-site/co-location family literacy events, special events, and extracurricular activities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Supervisory Responsibility
The role has no supervisory responsibilities.
Remote Work
ESH has determined that zero (0%) of this position can be remote due to COVID-19. Subject to change as public health conditions evolve.
Work Environment
Corporate casual. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Travel
Moderate travel is expected for this position.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. This is generally a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Reasonable accommodations that allow a candidate to meet the requirements of the position will be considered.
Position Type/Expected Hours of Work
This role is a full-time position (35 hours) expected to generally work through Monday through Friday, 9:00am to 5:00pm, and 11:00am to 7:00pm some days. Some weekends and evenings may be required. Workdays/hours subject to change based on ESH's needs.
To Apply
To be considered for a position with East Side House, visit our website: **************************************
We are an Equal Opportunity Employer
AAP/EEO Statement
ESH encourages people with disabilities, minorities, veterans and women to apply. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Qualifications
Education & Experience Requirements
Experience capturing and maintaining data.
Ability to form strong relationships with adult participants (25+) and stakeholders.
Excellent organizational, verbal, and written communication skills.
Flexible, ability to work under pressure, and highly motivated to build successful outcomes.
Strong computer skills and technological experience including Microsoft Office (Word, Teams, etc.) Google Suite (Google Classroom, Docs, and Sheets) and similar programs
Required Clearances
COVID- 19 Vaccine - As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain vaccination before their start date.
Competencies
Serve as an ambassador for ESH/ALE, demonstrating our mission and values positively and professionally and acting as a role model for our adult participants.
Always demonstrate professionalism and accountability.
Contribute to the development and sustainability of ALE,
Proactive and willing to help where and when needed.
Exemplify a commitment to collaboration, teamwork, and partnerships.
Take the initiative to analyze and solve problems. Excellent customer Service
$45k yearly 19d ago
Executive Case Manager (Remote)
Pharmacord
Remote job
Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit **************** The Executive CaseManager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients. The Executive CaseManager responsibilities include education on the access and reimbursement support tools available from PharmaCord and participating program, advising HCPs and/or patients and caregivers on the benefits and program eligibility for a specific patient, and educating HCP offices on Payor processes and procedures. Key Responsibilities:
Relationship Management
Builds trusted relationships with patients, prescribers, and appropriate client stakeholders regarding reimbursement inquiries and challenges through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients.
Manages all relationships in a manner that adheres to all relevant laws, regulations, program-specific operating procedures and industry standards related to access and affordability, including HIPAA and insurance guidelines.
Managed through call/contact center structure, this role supports inbound and outbound calls to patients, caregivers, specialty pharmacies and healthcare professionals.
Performs post Benefits Investigation calls to patients and/or physicians explaining coverage options and next steps in the access journey.
Manages all client inquiries and as appropriate, such as case specific statuses.
Manages HCP inquiries, as applicable, pursuant to business rules.
All communications with the client's field teams will remain compliant and adhere to ways of working protocols outlined between PharmaCord and the client teams. Inbound Call ManagementManages inbound calls as directed by the program-approved FAQs.
Triage patients to internal or external resources as appropriate.
Personalized CaseManagement
Provides personalized casemanagement to patients and HCPs including outbound communication to HCPs, specialty pharmacies and patients to communicate benefit coverage and/or appropriately help drive next steps in obtaining coverage and/or access to prescribed medicine. All communications for casemanagement will follow the guidelines set forth for the program and only provide information publicly available and/or outlined in the patient insert.
Leverages electronic tools to identify benefits and payer coverage; completes manual benefit investigation as needed.
Identifies and communicates patient's plan benefit coverage including the need for prior authorization, appeal, tier exception, and/or formulary exclusions.
Serves as a subject matter expert to internal team as required and appropriate.
Uses electronic resources to obtain benefit coverage outcome and if needed, outbound call to payers and HCPs to follow up on proper submission and/or outcome.
Coordinates nurse teach with nurse educators, as applicable to program
Supports adherence services as applicable to program.
Identifies peer support resources for patients.
Proactively communicates needs for reverification of prior authorization or re-enrollment.
Identifies and reports adverse events, product complaints, special situation reports and/or medical inquiries received in accordance with program operating procedures and the Business Rules
Documents all activities within the PharmaCord Lynk system, maintaining detailed records of reimbursement activities, including claims status, payments, and appeals.
Generate reports and analysis as needed to identify trends and opportunities for improvement.in accordance with business requirements.
Utilize Valeris' values as the driving force behind the team's success
On time adherence to training deadlines for all corporate policies and procedures
Ensure all SOPs are followed with consistency
Perform additional tasks or projects as assigned
Qualifications:
Completion of Bachelor's degree (or higher) required. Degree in healthcare administration, social science or similar related fields is strongly preferred. In lieu of a degree, five plus years of experience in insurance reimbursement, patient access, direct patient care, and/or patient education is required.
Two years of experience in insurance reimbursement, patient access, direct patient care, and/or patient education is required.
Minimum two years of experience in healthcare access delivery or management is strongly preferred.
Will consider other certifications and five or more consecutive years of experience in relevant field. Certification examples include PACS (Prior Authorization Certified Specialist), CHES (Certified Health Education Specialist) or CCM in healthcare or social science (Certified CaseManager).
Strong understanding of medical terminology, coding systems (ICD-10, CPT, HCPCS), and insurance processes.
Demonstrated examples of executing within guardrails recognizing urgency and consistently delivering patient centric results.
Excellent attention to detail and organizational skills.
Ability to prioritize tasks and work efficiently in a fast-paced environment.
Effective written and verbal communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
Demonstrates the ability to think critically and issue resolution.
Knowledge of healthcare compliance regulations, including HIPAA and Medicare/Medicaid guidelines.
Bi-lingual candidate welcomed
Physical Demands & Work Environment
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
Although very minimal, flexibility to travel as needed is preferred.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Why Work for Valeris? We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Additional health support, including telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
Paid Time Off (PTO) and Sick Leave to support work-life balance
Team members receive nine paid holidays plus two floating holidays
Opportunities for advancement in a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
A mission-driven, inclusive culture where your work makes a meaningful impact
Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer. Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an ************************ and/***************, @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from ***************, @pharmacord.com *************************** email address, or through our scheduling platform, Calendly.
We will never request your bank account information at any stage of the hiring process.
We will never send a check (electronic or physical) to purchase home office equipment.
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at **********************
$31k-48k yearly est. 60d+ ago
Case Manager
Recoveryms
Remote job
*$500.00 hiring bonus after 90 days employment. Eligible for up to $600.00 bonus every month.
Flexible schedule or work from home available after training period.
The CaseManager, Non-Residential, Community Corrections, is responsible for programmatic goals, ensuring program conditions are met, and assisting in the establishment or reestablishment of community ties as required. Ensures contractual deadlines are met, and the clients' performance is monitored and documented properly. Provides exceptional customer service and complies with company and contractual policies and procedures.
ESSENTIAL FUNCTIONS:
Supervises caseload of clients to ensure program, court and referring agency requirements are met. Provides client with community resource assistance. Conducts client assessments, evaluates programming progress and participates in client progress meetings.
Ensures accountability of clients in the community via phone calls, onsite checks, drug and alcohol screenings, observations, and verification of submitted documentation and requests
Reviews and oversees clients' financial obligations. Collects supervision payments from clients and completes daily deposits.
Reviews and evaluates client behavior. Notifies appropriate agency of infractions or determines if disciplinary measures are needed.
Ensures client physical and electronic file is up-to-date and contains all relevant and pertinent information. Maintains sentencing case plan and tracks the client's progress through treatment and other programs, ensures client's required timelines are met and goals are accomplished as outlined by court or referring agency's requirements.
Maintains and monitors the confidentiality of client records and administrative files.
Complies with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements.
Works with court and court officials to write and update client reports. Testifies in court when required.
Domestic U.S. travel may be required.
Other duties as assigned
BASIC QUALIFICATIONS:
Bachelor's Degree from accredited college or university required
Proficiency with Microsoft Office (Word, Outlook and Excel) preferred.
Effective verbal and written communication skills required and apply problem solving techniques to complex issues.
Strong organizational and clerical skills required.
Demonstrate ability to complete pre-service and other training programs as required.
Valid driver's license is required.
KNOWLEDGE, SKILLS, ABILITIES
Plan, organize and assign the work of others
Apply policies, procedures, and best practices
Perform computer data entry
Clearly communicate concepts and instructions
Coordinate efforts with other staff and divisions
Create and maintain accurate records and reports
Work within a team structure
Define problems, collect and analyze data, and determine valid solutions
Recognize and meet needs of customer/end user
Maintain focus and perform required duties while interacting with disagreeable customers/end users
Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position
Benefits Include:
Medical
Dental
Vision
401K
Short Term Disability
Long Term Disability
Basic Life
$31k-47k yearly est. Auto-Apply 60d+ ago
Lead Case Manager - Family Law
Kimbrough Legal
Remote job
Kimbrough Legal, PLLC, is seeking a Family Law Lead CaseManager to join our law firm in Austin, TX. This position entails overseeing all aspects of casemanagement and requires individuals with a meticulous nature and a solid background in drafting legal documents, conducting research, and managingcase files.
The ideal candidate will be adept at ensuring the efficient handling of our legal matters and possess strong communication skills. If you excel in developing processes, taking a proactive approach, and are looking for a new opportunity, we invite you to apply to join our team today!
Working hours:
Monday to Thursday: 8:00 a.m. - 5:00 p.m. in the office
Fridays: Work remotely from home
What Kimbrough Legal Can Offer You:
Dedicated Work-Life Balance
Competitive Base Salary
Bonus Structure to Reward Excellence
Health, Dental, and Vision Insurance
401(k) Retirement Plan with Match
Generous Paid Time Off (PTO) plus 10 Paid Holidays
Support for Professional Growth through Continuing Legal Education Assistance
Positive Work Environment that Values Integrity and Collaboration
Oversee and ensure adherence to all legal documents and all legal regulations
Aid attorneys in casemanagement, which includes invoicing, monitoring deadlines, and issuing necessary prompts
Provide cost-effective suggestions to attorneys for achieving client objectives
Create legal paperwork for attorney assessment
Manage and organize case files and engagement details according to firm policies, whether in electronic or paper form
Furnish clients and external counsel with case status updates upon request
Work collaboratively with external vendors, staff, and attorneys to manage the firm's caseload efficiently, present case summaries, and meet deadlines
Minimum of 5 years of experience as a Lead CaseManager or Senior Paralegal in a family law practice
Professional certification or advanced education, specifically in casemanagement
Bachelor's degree from an accredited four-year college or university, majoring in law, business, or a related field
Ability to efficiently handle multiple cases simultaneously
Demonstrated experience in drafting legal documents and conducting thorough legal research
Proficiency in using Microsoft products, plus casemanagement and other legal software
Excellent communication and organization skills
Ability to reliably commute to Austin, TX 78746
$34k-45k yearly est. 60d+ ago
W&E - CASE MANAGER
Community Services Consortium 3.3
Remote job
, NOT TO EXCEED TWO YEARS. SUPERVISION RECEIVED: Reports to and works under the general supervision of Operations Manager who assigns duties and reviews work for effectiveness according to established work standards.
SUPERVISION EXERCISED: This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel.
POSITION SUMMARY: Work with clients to develop individualized action plans with goals of self-sufficiency and/or increased stability.
ESSENTIAL FUNCTIONS/ DUTIES & RESPONSIBILITIES
The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.
Performs intake and assessment with potential clients to determine need for services.
Identifies barriers preventing client from achieving self-sufficiency.
Works with client to develop an individual assistance plan, while integrating and coordinating multiple services.
Provides vocational, personal and family counseling to program participants.
Maintains comprehensive, detailed case files and other required paperwork on each client as necessary.
Manages client case load. Serves as client advocate and refers clients to other services as appropriate.
Monitors and evaluates client's progress toward completion of assistance plan; amending and revising plan as necessary.
Data entry into web-based management information system.
Conducts home visits and assists individuals in achieving stability.
Regular attendance and punctuality is a requirement of this position.
Maintain a professional and courteous manner and an ability to work harmoniously with other employees, clients and the general public.
Drive defensively to CSC office locations, client's residence and community partner locations as necessary.
Follow agency personnel and safety procedures.
Accepts and performs other work as assigned.
QUALIFICATIONS & REQUIREMENTS
EDUCATION AND EXPERIENCE: Baccalaureate degree from a four-year college or university in Social Science or related field and one year of experience in vocational or family counseling, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
MINIMUM REQUIRED QUALIFICATIONS: KNOWLEDGE, SKILL AND ABILITY: Thorough knowledge of counseling practices with emphasis on family counseling. Comprehensive knowledge of available social services. Ability to meet and develop professional working relationships with community partners. Communicate effectively, both orally and in writing. Behavior positively reflects on agency and workplace. Maintains confidentiality of client and agency information. Meet and develop good working relationships with community resources. Requires effective in-group and individual interpersonal skills. Read, analyze, and interpret general business reports, governmental regulations and other procedures or correspondence. Accurate data entry skills at a pace to keep up with work load.
Proficient in the use of Microsoft Office Suite products.
Clients receive services using a variety of methods; both remote and direct service with appropriate distancing measures. Therefore, should possess the flexibility and technical capabilities to function in a remote work environment as needed.
SPECIAL REQUIREMENTS: Must pass a criminal history background investigation; however a conviction of a crime may not necessarily disqualify an individual from this classification. Valid Oregon Driver License with insurable driving record for business travel as required.
WORK ENVIRONMENT/ WORKING CONDITIONS/ PHYSICAL DEMANDS
The work environment and working conditions described here are representative of those that are typical of the job and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Normal office working conditions. Typically exposed to office noises and interruptions such as printers, telephones, clients. In the performance of job duties, the employee is frequently required to sit; talk, see or hear; walk; use hands to; handle, or feel objects, or controls; and reach with hands and arms. Regularly required to stand and walk; and occasionally required to stoop, kneel, crouch, or crawl; climb or balance. On business travel you may encounter varying weather conditions. Exposure to client's homes that may be dusty, dirty, cluttered and have pets.
$32k-41k yearly est. 15d ago
V108- Case Management Assistant- Personal Injury
Flywheel Software 4.3
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
At Job Duck, we are seeking a dedicated CaseManager to join our team and play a pivotal role in guiding legal cases from initiation through resolution. This position is ideal for someone who thrives in a detail-oriented environment, enjoys building strong client relationships, and excels at keeping complex processes organized and on track. Each day, you will ensure seamless case progression by managing documentation, supporting attorneys, and maintaining proactive communication with clients. Candidates who are resourceful, empathetic, and committed to accuracy will find this role both rewarding and impactful.
• Salary Range: 1220 USD to 1320 USD
Responsibilities include, but are not limited to:
Monitor demand status and provide timely updates to the legal team
Communicate with courts, medical providers, opposing counsel, and other third parties as needed
Suggest workflow improvements and participate in ongoing training
Assist attorneys with legal research, case preparation, and trial readiness
Follow up on missing documents such as claim reports, health insurance cards, and driver's licenses
Draft legal demands with precision, supporting them with research and case facts
Organize, scan, and upload documents into the firm's system for easy access
Conduct thorough audits of new case files to ensure documentation is complete and accurate
Manage all stages of assigned legal cases from inception through resolution
Perform initial contact calls with clients to gather information and set expectations
Prepare settlement packages to ensure timely resolution and smooth disbursement processes
Collect, organize, and maintain case-related documents including medical records, police reports, and insurance information
Requirements:
•Office Hours: Monday to Friday, 8:30 AM - 5:30 PM EST
•2-4 years of experience in a legal environment, preferably personal injury casemanagement
•Software: Ring Central (VoIP), Filevine
•Required skills:
Effective multitasking and time management
Strong verbal and written communication skills
Proficiency in legal casemanagement software
Detail-oriented with high standards for accuracy
Ability to work independently and collaboratively
Familiarity with medical records, billing, and case documentation
Professionalism and empathy in client interactions
Work Shift:
8:30 AM - 5:30 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.