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Senior certified pharmacist technician skills for your resume and career

Updated January 8, 2025
4 min read
Quoted expert
Sarah McBane
Senior certified pharmacist technician example skills
Below we've compiled a list of the most critical senior certified pharmacist technician skills. We ranked the top skills for senior certified pharmacist technicians based on the percentage of resumes they appeared on. For example, 19.3% of senior certified pharmacist technician resumes contained patients as a skill. Continue reading to find out what skills a senior certified pharmacist technician needs to be successful in the workplace.

15 senior certified pharmacist technician skills for your resume and career

1. Patients

Here's how senior certified pharmacist technicians use patients:
  • Assisted the pharmacist with quality control, accurate medication dispensing and effective communication with patients during every medication consul.
  • Develop strong customer relationships, accurately filling and dispensing medications and educating patients to ensure proper usage.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how senior certified pharmacist technicians use customer service:
  • Recognized for providing exceptional customer service to both internal and external customers and for maintaining 100% accuracy in prescription preparation.
  • Provided customer service to a very diverse population, often having to have difficult interactions with sensitive and challenged individuals.

3. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how senior certified pharmacist technicians use direct supervision:
  • Prepare and dispense medication under the direct supervision of the Pharmacist in charge.
  • Worked under the direct supervision of a Pharmacist.

4. Math

Here's how senior certified pharmacist technicians use math:
  • Completed a course in Business Math.
  • Prepared IV administered medications and chemotherapy using aseptic techniques while using chemistry knowledge and math skills.

5. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how senior certified pharmacist technicians use telephone calls:
  • Support the Staff Pharmacist in daily pharmacy routine; receiving prescriptions via walk-ins, fax, electronic systems and telephone calls.
  • Handled telephone calls that did not require personal attention of the pharmacy, including those to physicians.

6. Inventory Control

Here's how senior certified pharmacist technicians use inventory control:
  • Assisted Pharmacy Manager with the operation of pharmacy via inventory control and scheduling of other pharmacy technicians.
  • Inventory control/order management - maintain proper inventory by managing orders and organizing and scheduling returns where appropriate.

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7. Customer Issues

Here's how senior certified pharmacist technicians use customer issues:
  • Helped in coming up with solutions to issues that arose, from computer issues to customer issues and insurance issues.
  • Investigate and resolve customer issues as well as special employee concerns.

8. RX

RX represents a medical prescription. It is a formal form of communication between doctors or pharmacists or other registered health care professionals. It authorizes an individual to distribute the prescribed drug or medicine to a particular patient. When a drug says ‘Rx only', it means that it should only be consumed and sold upon prescription.

Here's how senior certified pharmacist technicians use rx:
  • Perform daily operations of daily aged RX reports, transfer RX reports, daily inventory smart counts, and inventory reconciliation.
  • Gained experience with flavoring medications using the Flavor RX Recipe System.

9. Inventory Management

Here's how senior certified pharmacist technicians use inventory management:
  • Inventory Management: daily ordering of prescription stock, restocking prescriptions, returning expired drugs and managing manufacturer recalls and alerts.
  • Worked under pharmacists to perform necessary duties including resolving insurance issues, inventory management, scheduling and employee training.

10. OTC

Here's how senior certified pharmacist technicians use otc:
  • Advised customers on OTC medicines to help simple problems.
  • Monitored and replenished pharmacy inventory, including prescription medications, OTC products, and medical devices.

11. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how senior certified pharmacist technicians use data entry:
  • Participated in accurate data entry.
  • Performed a wide variety of administrative duties including data entry, prepared documentation filled out insurance papers for employees, etc.

12. Cash Registers

Here's how senior certified pharmacist technicians use cash registers:
  • Organize medications on pharmacy shelves, as well as the closing and locking of pharmacy cash registers.
  • Advised in the operation of Intercom Plus and the operation of the pharmacy cash registers by cashiers.

13. Filling Prescriptions

Here's how senior certified pharmacist technicians use filling prescriptions:
  • Assist the pharmacists in managing, organizing, and other pharmaceutical duties as filling prescriptions and checking out customers at register.
  • Assist the pharmacist with filling prescriptions such as counting, pouring, weighing, measuring and/or mixing medications as necessary.

14. PTCB

Here's how senior certified pharmacist technicians use ptcb:
  • Obtained and maintained national pharmacy technician certification through Pharmacy Technician Certification Board (PTCB).
  • Coordinated with PTCB certification candidates to ensure timely completion of prerequisites and examination registration.

15. Insurance Claims

Here's how senior certified pharmacist technicians use insurance claims:
  • Process insurance claims and frequently communicate with health insurance representatives to facilitate the accurate and timely completion of prescription fills.
  • Process insurance claims and implement best practice procedures to troubleshoot coverage issues and facilitate dispensation of needed medications.
top-skills

What skills help Senior Certified Pharmacist Technicians find jobs?

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What type of skills will young senior certified pharmacist technicians need?

Sarah McBaneSarah McBane LinkedIn profile

Health Sciences Clinical Professor, University of California, Irvine

The profession has been evolving as long as I've been a pharmacist but, as with the rest of the healthcare system, the speed of that evolution really accelerated with the COVID-19 pandemic. Pharmacy graduates will need to flexible, innovative and entrepreneurial, able to adapt to changes and to create their own opportunities. We will continue to count on pharmacists as the medication experts, but what that looks like may vary from setting to setting.
Do you want to know more?
Read more about what experts have to say about senior certified pharmacist technician

List of senior certified pharmacist technician skills to add to your resume

Senior certified pharmacist technician skills

The most important skills for a senior certified pharmacist technician resume and required skills for a senior certified pharmacist technician to have include:

  • Patients
  • Customer Service
  • Direct Supervision
  • Math
  • Telephone Calls
  • Inventory Control
  • Customer Issues
  • RX
  • Inventory Management
  • OTC
  • Data Entry
  • Cash Registers
  • Filling Prescriptions
  • PTCB
  • Insurance Claims
  • Computer System
  • Patient Care
  • HIPAA
  • Patient Medications
  • Insurance Issues
  • Medicaid
  • Hippa
  • Medication Orders
  • Pharmacy Inventory
  • Insurance Billing
  • Intercom
  • Federal Laws
  • Assist Pharmacist
  • IV
  • Patient Data
  • Billing Issues
  • Process Prescriptions
  • Dispense Medications
  • Party Claims
  • Multi-Line Phone System
  • Medical Insurance
  • Party Billing
  • Allergies
  • Medical Terminology
  • SIMS
  • Pyxis
  • Inventory Data
  • Insurance Rejections
  • Purchase Orders
  • State Regulations
  • Walgreens
  • Affix Labels
  • Prescription Orders
  • Pharmaceutical Preparations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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