What does a senior certified pharmacist technician do?
Senior certified pharmacist technician responsibilities
Here are examples of responsibilities from real senior certified pharmacist technician resumes:
- Manage the processing of prescription orders, inventory, Rx insurance claims, employee training, and employee scheduling.
- Manage assigned pharmacy workstations and tasks while supporting team members in promptly, safely and accurately filling patient prescriptions.
- Take customer to OTC aisle when possible to assist in locating products.
- Understand the dynamics for billing and reimbursement of insurance, workers compensation, and Medicaid.
- Cooperate with Medicare, Medicaid and private insurance providers to resolve billing issues in a timely and polite manner.
- Demonstrate the highest level of confidentiality standards in handling of customer relations, medical and prescription records and HIPAA compliance.
- Perform daily operations of daily age RX reports, transfer RX reports, daily inventory smart counts, and inventory reconciliation.
- Maintain customer/patient confidentiality according to HIPPA.
- Maintain PTCB certification by completing require continuing education courses.
- Satisfy annual HIPAA training requirements and preserve customer/patient confidentiality.
- Coordinate with PTCB certification candidates to ensure timely completion of prerequisites and examination registration.
- Assist the pharmacist with quality control, accurate medication dispensing and effective communication with patients during every medication consul.
- Coordinate and process documentation necessary to provide low income and/or indigent patients medications from various pharmaceutical patient assistance programs.
- Process monthly reports for department performance, and ensure HIPPA compliance by maintaining patient privacy and confidential patient information.
- Facilitate proficiency by providing support, transcribing pharmaceutical information, and assisting team members in every zone of the pharmacy.
Senior certified pharmacist technician skills and personality traits
We calculated that 19% of Senior Certified Pharmacist Technicians are proficient in Patients, Customer Service, and Direct Supervision. They’re also known for soft skills such as Analytical skills, Communication skills, and Computer skills.
We break down the percentage of Senior Certified Pharmacist Technicians that have these skills listed on their resume here:
- Patients, 19%
Assisted the pharmacist with quality control, accurate medication dispensing and effective communication with patients during every medication consul.
- Customer Service, 16%
Recognized for providing exceptional customer service to both internal and external customers and for maintaining 100% accuracy in prescription preparation.
- Direct Supervision, 11%
Prepare and dispense medication under the direct supervision of the Pharmacist in charge.
- Math, 9%
Completed a course in Business Math.
- Telephone Calls, 9%
Support the Staff Pharmacist in daily pharmacy routine; receiving prescriptions via walk-ins, fax, electronic systems and telephone calls.
- Inventory Control, 7%
Assisted Pharmacy Manager with the operation of pharmacy via inventory control and scheduling of other pharmacy technicians.
"patients," "customer service," and "direct supervision" are among the most common skills that senior certified pharmacist technicians use at work. You can find even more senior certified pharmacist technician responsibilities below, including:
Detail oriented. For certain senior certified pharmacist technician responsibilities to be completed, the job requires competence in "detail oriented." The day-to-day duties of a senior certified pharmacist technician rely on this skill, as "serious health problems can result from mistakes in filling prescriptions." For example, this snippet was taken directly from a resume about how this skill applies to what senior certified pharmacist technicians do: "provide quality service to patients, including supplying them with detailed information regarding medications. "
Customer-service skills. A commonly-found skill in senior certified pharmacist technician job descriptions, "customer-service skills" is essential to what senior certified pharmacist technicians do. Senior certified pharmacist technician responsibilities rely on this skill because "pharmacy technicians spend much of their time interacting with customers, so being helpful and polite is required of pharmacy technicians in a retail setting." You can also see how senior certified pharmacist technician duties rely on customer-service skills in this resume example: "enter prescriptions and submit insurance claims for customers. "
Listening skills. While "listening skills" is last on this skills list, don't underestimate its importance to senior certified pharmacist technician responsibilities. Much of what a senior certified pharmacist technician does relies on this skill, seeing as "pharmacy technicians must communicate clearly with pharmacists and doctors when taking prescription orders." Here is a resume example of how this skill is used in the everyday duties of senior certified pharmacist technicians: "communicated with doctors and nurses pertaining to new and existing prescription medication orders. "
The three companies that hire the most senior certified pharmacist technicians are:
- Walgreens158 senior certified pharmacist technicians jobs
- Kroger15 senior certified pharmacist technicians jobs
- Community Health Network1 senior certified pharmacist technicians jobs
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Compare different senior certified pharmacist technicians
Senior certified pharmacist technician vs. Technician, inventory specialist
Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.
While similarities exist, there are also some differences between senior certified pharmacist technicians and technician, inventory specialist. For instance, senior certified pharmacist technician responsibilities require skills such as "direct supervision," "math," "telephone calls," and "customer issues." Whereas a technician, inventory specialist is skilled in "physical inventory," "cycle counts," "healthcare professionals," and "prescription processing." This is part of what separates the two careers.
The education levels that technicians, inventory specialist earn slightly differ from senior certified pharmacist technicians. In particular, technicians, inventory specialist are 1.5% less likely to graduate with a Master's Degree than a senior certified pharmacist technician. Additionally, they're 0.8% less likely to earn a Doctoral Degree.Senior certified pharmacist technician vs. Technician
A pharmacist clerk is responsible for performing clerical duties in the pharmacy setting, processing prescription orders, and accepting payments for the medications. Pharmacist clerks provide the best customer service by responding to the customers' inquiries and concerns regarding their medications, instructing them on the correct intake, including the dosage, time, and safe storage based on the physician's prescriptions. They also monitor inventories, create request reports, and updating stock information on the database. A pharmacist clerk must have excellent communication and organizational skills, analyzing customer information, as well as evaluating the daily sales transactions.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that senior certified pharmacist technician responsibilities requires skills like "direct supervision," "math," "telephone calls," and "customer issues." But a technician might use other skills in their typical duties, such as, "hand tools," "diagnosis," "preventative maintenance," and "safety procedures."
Technicians earn a lower average salary than senior certified pharmacist technicians. But technicians earn the highest pay in the telecommunication industry, with an average salary of $46,660. Additionally, senior certified pharmacist technicians earn the highest salaries in the health care with average pay of $41,107 annually.Average education levels between the two professions vary. Technicians tend to reach similar levels of education than senior certified pharmacist technicians. In fact, they're 1.8% less likely to graduate with a Master's Degree and 0.8% less likely to earn a Doctoral Degree.Senior certified pharmacist technician vs. Compounding technician
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a senior certified pharmacist technician is likely to be skilled in "customer service," "telephone calls," "customer issues," and "otc," while a typical compounding technician is skilled in "quality standards," "customer satisfaction," "aseptic technique," and "laminar flow hoods."
Compounding technicians typically earn similar educational levels compared to senior certified pharmacist technicians. Specifically, they're 1.9% less likely to graduate with a Master's Degree, and 0.7% less likely to earn a Doctoral Degree.Senior certified pharmacist technician vs. Pharmacist clerk
Updated January 8, 2025
