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What is a senior claims adjuster and how to become one
A senior claims adjuster is a leadership individual who works in the insurance field. These professionals oversee insurance claims on policies in a specific field, whether it be health, housing, or automobile insurance. Senior claims adjusters manage junior adjusters in the processing of final decisions for claims based on the junior adjusters' recommendations. A senior claims adjuster also inspects and analyzes claims to validate and adjust payments.
Most senior claims adjusters have a bachelor's degree in accounting, business, or a related area; however, an advanced degree is not necessarily a requirement provided the candidate has comparable knowledge and skills. A senior claims adjuster should have considerable experience in the insurance industry and possess strong mathematical, analytical, management, and organizational skills.
A senior claims adjuster can make up to $65,000 annually, and the career field is expected to decline slightly by 4% in the next 10 years.
Avg. Salary $58,688
Avg. Salary $59,228
Growth rate -6%
Growth rate 0.3%
American Indian and Alaska Native 0.50%
Asian 5.23%
Black or African American 11.70%
Hispanic or Latino 16.89%
Unknown 4.40%
White 61.28%
Genderfemale 51.80%
male 48.20%
Age - 43American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 43Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is fair
6.4 - fair
Senior claims adjuster career paths
Key steps to become a senior claims adjuster
Explore senior claims adjuster education requirements
Start to develop specific senior claims adjuster skills
Skills Percentages Customer Service 24.93% Litigation 9.22% Coverage Issues 6.30% Strong Customer Service 5.20% Settlement Authority 4.51% Complete relevant senior claims adjuster training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New senior claims adjusters learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a senior claims adjuster based on U.S. Bureau of Labor Statistics data and data from real senior claims adjuster resumes.Gain additional senior claims adjuster certifications
More About CertificationsSenior claims adjuster certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific senior claims adjuster certification, having one may help you stand out relative to other applicants.
The most common certifications for senior claims adjusters include Associate in Claims (AIC) and Associate in General Insurance (AINS).
Research senior claims adjuster duties and responsibilities
- Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
- Experience litigation adjuster proactively investigating, evaluating, and negotiating commercial and homeowner general liability casualty and property damage liability claims.
- Prepare and calculate consumer pensions as well as variable & fix annuities.
- Develop relationships with other departments such as sales, underwriting, and SIU in order to meet business goals.
Get senior claims adjuster experience
Generally, it takes 2-4 years to become a senior claims adjuster. The most common roles before becoming a senior claims adjuster include claims adjuster, claims representative team lead and adjuster.Prepare your senior claims adjuster resume
When your background is strong enough, you can start writing your senior claims adjuster resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a senior claims adjuster resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable senior claims adjuster resume templates
Build a professional senior claims adjuster resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your senior claims adjuster resume.
Apply for senior claims adjuster jobs
Now it's time to start searching for a senior claims adjuster job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first senior claims adjuster job
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Average senior claims adjuster salary
The average senior claims adjuster salary in the United States is $58,688 per year or $28 per hour. Senior claims adjuster salaries range between $37,000 and $91,000 per year.
What am I worth?
How do senior claims adjusters rate their job?
Senior claims adjuster reviews
Can be long hours and stressful
When customers are not satisfied even when you know you have delivered the best service you could have and have gone beyond the call of duty in delivering same. They appear to not understand the dynamics of the process even if explained to them
Working from home
Amount of work expected, duplicative data entry and oversight adjusters. Angry phone calls.
Updated January 8, 2025
