A senior claims adjuster is a leadership individual who works in the insurance field. These professionals oversee insurance claims on policies in a specific field, whether it be health, housing, or automobile insurance. Senior claims adjusters manage junior adjusters in the processing of final decisions for claims based on the junior adjusters' recommendations. A senior claims adjuster also inspects and analyzes claims to validate and adjust payments.

Most senior claims adjusters have a bachelor's degree in accounting, business, or a related area; however, an advanced degree is not necessarily a requirement provided the candidate has comparable knowledge and skills. A senior claims adjuster should have considerable experience in the insurance industry and possess strong mathematical, analytical, management, and organizational skills.

A senior claims adjuster can make up to $65,000 annually, and the career field is expected to decline slightly by 4% in the next 10 years.

What Does a Senior Claims Adjuster Do

There are certain skills that many senior claims adjusters have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and detail oriented.

Learn more about what a Senior Claims Adjuster does

How To Become a Senior Claims Adjuster

If you're interested in becoming a senior claims adjuster, one of the first things to consider is how much education you need. We've determined that 69.6% of senior claims adjusters have a bachelor's degree. In terms of higher education levels, we found that 5.9% of senior claims adjusters have master's degrees. Even though most senior claims adjusters have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Senior Claims Adjuster

Senior Claims Adjuster Career Paths

Average Salary for a Senior Claims Adjuster

Senior Claims Adjusters in America make an average salary of $58,688 per year or $28 per hour. The top 10 percent makes over $91,000 per year, while the bottom 10 percent under $37,000 per year.
Average Senior Claims Adjuster Salary
$58,688 Yearly
$28.22 hourly

What Am I Worth?

salary-calculator

Roles and Types of Senior Claims Adjuster

The role of a senior claims adjuster includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general senior claims adjuster responsibilities:

  • 1. Promptly and effectively handles to conclusion all assigned claims with little to no direction
  • Must have or secure and maintain appropriate state adjuster license(s)
  • Promptly investigate all assigned claims with minimal supervision, including those of a more complex nature determine coverage, compensability, potential for subrogation recovery,

There are several types of senior claims adjuster, including:

Claims Adjuster

Role:

Claims adjusters spend a lot of their time evaluating insurance claims. Sometimes they decide the claims are valid; other times not so much. This position is full-time and isn't always located in the office. Many times you'll have to leave to inspect properties, such as damaged buildings and vehicles. This will help you assess the claim properly.

Typically, employers only require a high school diploma, but some positions can require a higher education. Or at least some insurance-related work experience. If you're looking for a job where you don't have to sit at a desk all day, this might just be the perfect fit for you.

  • Average Salary: $51,116
  • Degree: Bachelor's Degree

Adjuster

Role:

An adjuster or claims adjuster is an agent who looks into claims to determine if or how much the insurer should pay the insured for damage. As an adjuster, you have to determine effective ways to settle all claims. Your job requires you to research records and interview witnesses to understand the nature and what happened before the claim. You are also expected to find out the cost of fixing the damage and monitor the services of the repairer to ensure the damages are fixed. You will also need to create detailed reports of the damage and everything related to the claim.

To get a job as an adjuster, you must have a high school diploma or a bachelor's degree in finance or a related field. Also, you must possess superior communication and negotiation skills. Furthermore, you must have in-depth knowledge of spreadsheet software. With these, you will earn an average of $40,150 per year or $19.3 per hour.

  • Average Salary: $49,396
  • Degree: Bachelor's Degree

Claims Manager

Role:

Claims managers are responsible for handling the claims department to ensure that an effective review is conducted by the company in accordance with the law and regulations. They need to be highly thorough and capable of identifying small details that could suggest deliberate deception or even inaccurate facts. In order to successfully handle claims, companies rely on claims managers to provide expert feedback on the day-to-day procedures.

Claims managers' everyday responsibilities include, but are not limited to, developing and enforcing different claims processes and procedures, providing services to all company needs and ensuring optimum management of all claims, investigating all problems, and providing training to all business units. They are also in charge of reviewing all associated claims business divisions. Oftentimes they are tasked to provide training to new recruits to handle all pending claims and establish an effective duty program and work with the HR team to promote the same.

Many employers prefer candidates that have a bachelor's degree in a related field and at least one to three years of experience working in insurance claims or in a leadership position. It is important that candidates have strong analytical and problem-solving skills.

  • Average Salary: $73,369
  • Degree: Bachelor's Degree

States With The Most Senior Claims Adjuster Jobs

Mouse over a state to see the number of active senior claims adjuster jobs in each state. The darker areas on the map show where senior claims adjusters earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Senior Claims Adjuster Jobs By State

RankStateNumber of JobsAverage Salary
1California370$72,202
2Florida268$59,586
3Texas251$53,089
4Illinois163$52,942
5New York157$63,222
6New Jersey145$83,395
7Pennsylvania135$66,658
8Arizona135$49,932
9Georgia129$56,510
10Michigan99$58,464
11Ohio93$59,932
12North Carolina86$62,168
13Minnesota84$51,421
14Wisconsin83$53,111
15Tennessee75$46,638
16Massachusetts74$67,312
17Virginia70$58,544
18Colorado70$49,172
19Missouri65$49,511
20Iowa63$44,904
21Connecticut60$61,718
22Kansas59$56,187
23Maryland59$64,157
24Indiana58$51,500
25Oregon52$61,224
26Washington49$62,424
27Alabama39$51,651
28Louisiana37$52,779
29Kentucky35$53,751
30Nevada34$55,002
31Nebraska34$51,304
32Oklahoma32$52,554
33Montana29$49,572
34South Carolina28$50,722
35North Dakota27$47,646
36Arkansas27$44,886
37Idaho26$56,215
38South Dakota23$51,404
39New Mexico21$53,949
40Utah20$50,306
41Delaware17$53,913
42Mississippi17$41,453
43Rhode Island13$67,320
44New Hampshire12$62,025
45Maine12$56,766
46West Virginia11$52,199
47Vermont7$60,307
48Wyoming7$54,290
49Alaska6$63,754
50Hawaii6$64,121

Senior Claims Adjuster Education

Senior Claims Adjuster Majors

31.9 %

Senior Claims Adjuster Degrees

Bachelors

69.6 %

Associate

14.0 %

Masters

5.9 %

Top Colleges for Senior Claims Adjusters

1. Stanford University

Stanford, CA • Private

In-State Tuition

$51,354

Enrollment

7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

4. Maine Maritime Academy

Castine, ME • Private

In-State Tuition

$13,478

Enrollment

979

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition

$56,225

Enrollment

19,548

6. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition

$7,309

Enrollment

9,142

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition

$9,808

Enrollment

13,990

8. Villanova University

Villanova, PA • Private

In-State Tuition

$53,308

Enrollment

6,819

9. San Diego State University

San Diego, CA • Private

In-State Tuition

$7,488

Enrollment

30,018

10. Bentley University

Waltham, MA • Private

In-State Tuition

$49,880

Enrollment

4,177

Top Skills For a Senior Claims Adjuster

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 24.9% of senior claims adjusters listed customer service on their resume, but soft skills such as analytical skills and communication skills are important as well.

Choose From 10+ Customizable Senior Claims Adjuster Resume templates

Zippia allows you to choose from different easy-to-use Senior Claims Adjuster templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Senior Claims Adjuster resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume
Senior Claims Adjuster Resume

Senior Claims Adjuster diversity

Senior Claims Adjuster Gender Distribution

Female
Female
52%
Male
Male
48%

After extensive research and analysis, Zippia's data science team found that:

  • Among senior claims adjusters, 51.8% of them are women, while 48.2% are men.

  • The most common race/ethnicity among senior claims adjusters is White, which makes up 61.3% of all senior claims adjusters.

  • The most common foreign language among senior claims adjusters is Spanish at 66.2%.

Online Courses For Senior Claims Adjuster That You May Like

Advertising Disclosure  

1. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Introducing z/OS UNIX System Services

coursera

e.g. This is primarily aimed at first- and second-year undergraduates interested in engineering or science, along with high school students and professionals with an interest in programming. On successful completion of this course, the learners are eligible to claim a badge. More information can be found here:https://www.credly.com/org/ibm/badge/introduction-to-z-os-unix-system-services...

3. Construction Claims Management

udemy
4.5
(486)

This Master Course will provide you with a professional claims management system for all your construction projects...

Show More Online Courses For Senior Claims Adjuster
Job type you want
Full Time
Part Time
Internship
Temporary

Best States For a Senior Claims Adjuster

Some places are better than others when it comes to starting a career as a senior claims adjuster. The best states for people in this position are New Jersey, California, Rhode Island, and Massachusetts. Senior claims adjusters make the most in New Jersey with an average salary of $83,395. Whereas in California and Rhode Island, they would average $72,202 and $67,320, respectively. While senior claims adjusters would only make an average of $67,312 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Senior Claims Adjuster Jobs: 145
Highest 10% Earn:
$131,000
Location Quotient:
1.5

2. California

Total Senior Claims Adjuster Jobs: 370
Highest 10% Earn:
$109,000
Location Quotient:
1.04

3. Pennsylvania

Total Senior Claims Adjuster Jobs: 135
Highest 10% Earn:
$104,000
Location Quotient:
0.95
Full List Of Best States For Senior Claims Adjusters

How Do Senior Claims Adjusters Rate Their Jobs?

2/5

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Senior Claims Adjuster Reviews

2.0
Aug 2019
Pros

Working from home

Cons

Amount of work expected, duplicative data entry and oversight adjusters. Angry phone calls.


Working as a Senior Claims Adjuster? Share your experience anonymously.
Overall Rating*
Career Growth
Work/Life balance
Pay/Salary

Top Senior Claims Adjuster Employers

Most Common Employers For Senior Claims Adjuster

RankCompanyAverage SalaryHourly RateJob Openings
1EMC Insurance$88,793$42.6922
2AIG$87,017$41.8423
3CNA Insurance$83,649$40.2225
4The Hanover Insurance Group$81,120$39.0016
5Liberty Mutual Insurance$70,332$33.81174
6IBX Foundation$65,834$31.6519
7Sentry$65,108$31.3019
8American Family Insurance$63,895$30.7234
9Crawford & Company$62,856$30.2232
10Encompass Insurance$62,267$29.9423