A senior claims adjuster is a leadership individual who works in the insurance field. These professionals oversee insurance claims on policies in a specific field, whether it be health, housing, or automobile insurance. Senior claims adjusters manage junior adjusters in the processing of final decisions for claims based on the junior adjusters' recommendations. A senior claims adjuster also inspects and analyzes claims to validate and adjust payments.

Most senior claims adjusters have a bachelor's degree in accounting, business, or a related area; however, an advanced degree is not necessarily a requirement provided the candidate has comparable knowledge and skills. A senior claims adjuster should have considerable experience in the insurance industry and possess strong mathematical, analytical, management, and organizational skills.

A senior claims adjuster can make up to $65,000 annually, and the career field is expected to decline slightly by 4% in the next 10 years.

What Does a Senior Claims Adjuster Do

There are certain skills that many senior claims adjusters have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and detail oriented.

Learn more about what a Senior Claims Adjuster does

How To Become a Senior Claims Adjuster

If you're interested in becoming a senior claims adjuster, one of the first things to consider is how much education you need. We've determined that 69.6% of senior claims adjusters have a bachelor's degree. In terms of higher education levels, we found that 5.9% of senior claims adjusters have master's degrees. Even though most senior claims adjusters have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Senior Claims Adjuster

Senior Claims Adjuster Career Paths

Average Salary for a Senior Claims Adjuster

Senior Claims Adjusters in America make an average salary of $58,688 per year or $28 per hour. The top 10 percent makes over $91,000 per year, while the bottom 10 percent under $37,000 per year.
Average Senior Claims Adjuster Salary
$58,688 Yearly
$28.22 hourly

What Am I Worth?


Roles and Types of Senior Claims Adjuster

The role of a senior claims adjuster includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general senior claims adjuster responsibilities:

  • 1. Promptly and effectively handles to conclusion all assigned claims with little to no direction
  • Must have or secure and maintain appropriate state adjuster license(s)
  • Promptly investigate all assigned claims with minimal supervision, including those of a more complex nature determine coverage, compensability, potential for subrogation recovery,

There are several types of senior claims adjuster, including:

Claims Adjuster


Claims adjusters spend a lot of their time evaluating insurance claims. Sometimes they decide the claims are valid; other times not so much. This position is full-time and isn't always located in the office. Many times you'll have to leave to inspect properties, such as damaged buildings and vehicles. This will help you assess the claim properly.

Typically, employers only require a high school diploma, but some positions can require a higher education. Or at least some insurance-related work experience. If you're looking for a job where you don't have to sit at a desk all day, this might just be the perfect fit for you.

  • Average Salary: $51,116
  • Degree: Bachelor's Degree



An adjuster or claims adjuster is an agent who looks into claims to determine if or how much the insurer should pay the insured for damage. As an adjuster, you have to determine effective ways to settle all claims. Your job requires you to research records and interview witnesses to understand the nature and what happened before the claim. You are also expected to find out the cost of fixing the damage and monitor the services of the repairer to ensure the damages are fixed. You will also need to create detailed reports of the damage and everything related to the claim.

To get a job as an adjuster, you must have a high school diploma or a bachelor's degree in finance or a related field. Also, you must possess superior communication and negotiation skills. Furthermore, you must have in-depth knowledge of spreadsheet software. With these, you will earn an average of $40,150 per year or $19.3 per hour.

  • Average Salary: $49,396
  • Degree: Bachelor's Degree

Claims Manager


Claims managers are responsible for handling the claims department to ensure that an effective review is conducted by the company in accordance with the law and regulations. They need to be highly thorough and capable of identifying small details that could suggest deliberate deception or even inaccurate facts. In order to successfully handle claims, companies rely on claims managers to provide expert feedback on the day-to-day procedures.

Claims managers' everyday responsibilities include, but are not limited to, developing and enforcing different claims processes and procedures, providing services to all company needs and ensuring optimum management of all claims, investigating all problems, and providing training to all business units. They are also in charge of reviewing all associated claims business divisions. Oftentimes they are tasked to provide training to new recruits to handle all pending claims and establish an effective duty program and work with the HR team to promote the same.

Many employers prefer candidates that have a bachelor's degree in a related field and at least one to three years of experience working in insurance claims or in a leadership position. It is important that candidates have strong analytical and problem-solving skills.

  • Average Salary: $73,369
  • Degree: Bachelor's Degree

States With The Most Senior Claims Adjuster Jobs

Mouse over a state to see the number of active senior claims adjuster jobs in each state. The darker areas on the map show where senior claims adjusters earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Senior Claims Adjuster Jobs By State

RankStateNumber of JobsAverage Salary
5New York157$63,222
6New Jersey145$83,395
12North Carolina86$62,168
34South Carolina28$50,722
35North Dakota27$47,646
38South Dakota23$51,404
39New Mexico21$53,949
43Rhode Island13$67,320
44New Hampshire12$62,025
46West Virginia11$52,199

Senior Claims Adjuster Education

Senior Claims Adjuster Majors

31.9 %

Senior Claims Adjuster Degrees


69.6 %


14.0 %


5.9 %

Top Colleges for Senior Claims Adjusters

1. Stanford University

Stanford, CA • Private

In-State Tuition




2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition




3. Northwestern University

Evanston, IL • Private

In-State Tuition




4. Maine Maritime Academy

Castine, ME • Private

In-State Tuition




5. University of Southern California

Los Angeles, CA • Private

In-State Tuition




6. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition




7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition




8. Villanova University

Villanova, PA • Private

In-State Tuition




9. San Diego State University

San Diego, CA • Private

In-State Tuition




10. Bentley University

Waltham, MA • Private

In-State Tuition




Top Skills For a Senior Claims Adjuster

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 24.9% of senior claims adjusters listed customer service on their resume, but soft skills such as analytical skills and communication skills are important as well.

Choose From 10+ Customizable Senior Claims Adjuster Resume templates

Zippia allows you to choose from different easy-to-use Senior Claims Adjuster templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Senior Claims Adjuster resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Senior Claims Adjuster diversity

Senior Claims Adjuster Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among senior claims adjusters, 51.8% of them are women, while 48.2% are men.

  • The most common race/ethnicity among senior claims adjusters is White, which makes up 61.3% of all senior claims adjusters.

  • The most common foreign language among senior claims adjusters is Spanish at 66.2%.

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Best States For a Senior Claims Adjuster

Some places are better than others when it comes to starting a career as a senior claims adjuster. The best states for people in this position are New Jersey, California, Rhode Island, and Massachusetts. Senior claims adjusters make the most in New Jersey with an average salary of $83,395. Whereas in California and Rhode Island, they would average $72,202 and $67,320, respectively. While senior claims adjusters would only make an average of $67,312 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Senior Claims Adjuster Jobs: 145
Highest 10% Earn:
Location Quotient:

2. California

Total Senior Claims Adjuster Jobs: 370
Highest 10% Earn:
Location Quotient:

3. Pennsylvania

Total Senior Claims Adjuster Jobs: 135
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Senior Claims Adjusters

How Do Senior Claims Adjusters Rate Their Jobs?


5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Senior Claims Adjuster Reviews

Aug 2019

Working from home


Amount of work expected, duplicative data entry and oversight adjusters. Angry phone calls.

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Top Senior Claims Adjuster Employers

Most Common Employers For Senior Claims Adjuster

RankCompanyAverage SalaryHourly RateJob Openings
1EMC Insurance$88,793$42.6922
3CNA Insurance$83,649$40.2225
4The Hanover Insurance Group$81,120$39.0016
5Liberty Mutual Insurance$70,332$33.81174
6IBX Foundation$65,834$31.6519
8American Family Insurance$63,895$30.7234
9Crawford & Company$62,856$30.2232
10Encompass Insurance$62,267$29.9423