Post job

Senior claims adjuster resume examples from 2026

Zippi

Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
Resume example

All resume examples

How to write a senior claims adjuster resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in senior claims adjuster-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These tips will help you demonstrate why you are the perfect fit for the senior claims adjuster position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

Zippi waving

List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
  2. Include as many relevant hard or technical senior claims adjuster skills as possible for each job you apply to.
  3. Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
These five steps should give you a strong elevator pitch and land you some senior claims adjuster interviews.

Here are example skills to include in your “Area of Expertise” on a senior claims adjuster resume:

  • Customer Service
  • Litigation
  • Coverage Issues
  • Strong Customer Service
  • Settlement Authority
  • Claims Handling
  • Insurance Coverage
  • Medical Terminology
  • Party Claims
  • Auto Claims
  • Insurance Claims
  • Xactimate
  • Insurance Policies
  • Commercial Property
  • Bodily Injury Claims
  • State Regulations
  • Policy Provisions
  • Defense Counsel
  • Casualty Claims
  • Workers Compensation Claims
  • Claims Adjusters
  • Arbitration
  • Process Claims
  • SIU
  • Police Reports
  • Independent Adjusters
  • Liability Claims
  • Strong Negotiation
  • PIP
  • Settlement Conferences

Zippia’s AI can customize your resume for you.

Zippi waving

How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write senior claims adjuster experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are great bullet points from senior claims adjuster resumes:

Work history example #1

Compensation Adjuster (Part-Time)

Nationwide Mutual Insurance ...

  • Mentored/Trained/Coached new claims adjusters, evaluated adjuster's performance and served as acting manager during manager's absence.
  • Continued education with special lunch and learns weekly in office including anything from orthopedic education to dental.
  • Collaborated with SIU members to prepare and organize information from coverage investigation and present before management and legal departments.
  • Worked homeowners claims in Mississippi (Katrina), Alabama, Florida, Virginia and Texas.
  • Handled homeowners claims for Catastrophe Duty- Hurricane Sandy-2012

Work history example #2

Claims Representative

Progressive

  • Negotiated PIP, bodily injury and total-loss settlements.
  • Generated communication using Microsoft Office (Word, Publisher).
  • Documented statements in the form of claim notes, made a log of all communication that took place throughout the claim.
  • Drafted letters and documents to assist in communication with customers to close their claim.
  • Worked with field adjusters to get evaluations on damage on customer vehicles.

Work history example #3

Senior Claims Adjuster

AXA

  • Handled inside field claims and supervised independent adjusters
  • Audited corporate claims to verify validity and adherence by adjusters to corporate contractual agreements.
  • Created and evaluated scope of damage estimates using Xactimate software
  • Revised estimates using Xactimate estimating software.
  • Worked catastrophe insurance all over the United States.

Work history example #4

Claims Adjuster

Nationwide Mutual Insurance ...

  • Trained and experienced in Xactimate estimating program.
  • Created property damage estimates utilizing Xactimate estimating software.
  • Collaborated with SIU members to prepare and organize information from coverage investigation and present before management and legal departments.
  • Involved in investigation, communications, negotiation and settlement with attorneys and non-attorney representative claims.
  • Maintained open lines of communication with management to ensure swift handling of claims-related concerns.

Zippia’s AI can customize your resume for you.

Zippi waving

Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from senior claims adjuster resumes:

Master's Degree in health care administration

Baker College, Washington, MI

2005 - 2006

Highlight your senior claims adjuster certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

Here are some of the best certifications to have on senior claims adjuster resumes:

  1. Associate in Claims (AIC)
  2. Associate in General Insurance (AINS)
  3. Chartered Property Casualty Underwriter (CPCU)
  4. Certified Work Adjustment Specialist (CWA)
  5. Associate in Insurance Services (AIS)
  6. Certified Medical Office Manager (CMOM)
  7. California Workers Compensation Claims Professional (WCCP)
  8. Certified Billing and Coding Specialist (CBCS)
  9. Associate in Risk Management (ARM)

Browse business and financial jobs