Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResume

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesJob OutlookCompareFull Time jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Senior clerk skills for your resume and career

Updated January 8, 2025
6 min read
Below we've compiled a list of the most critical senior clerk skills. We ranked the top skills for senior clerks based on the percentage of resumes they appeared on. For example, 19.5% of senior clerk resumes contained customer service as a skill. Continue reading to find out what skills a senior clerk needs to be successful in the workplace.

15 senior clerk skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how senior clerks use customer service:
  • Worked at front desk of fast-paced office providing customer service to a diverse population; required sensitivity and understanding of confidentiality.
  • Provide excellent customer services to both members/providers by identifying/assisting individual provider/member needs and taking appropriate action steps to satisfy those needs.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how senior clerks use data entry:
  • Assisted in management of Accounts Processing Department*Trained employees*Bank by mail and cash handling*Inventory*Data entry, filing, faxing and photocopying
  • Manage data entry tasks associated with inputting patient specimen information into the lab database.

3. Patients

Here's how senior clerks use patients:
  • Collected, verified, updated and registered patients demographics and insurance/ medical coverage information in accordance with the guidelines.
  • Greeted patients, booked/canceled appointments, filed and updated charts and records, verified patient insurance information

4. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how senior clerks use phone calls:
  • Applied premium payments into computer system, verified and balanced entries and provided customer assistance on incoming telephone calls
  • Screened all telephone calls for Supervisor and/or Department Manager.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how senior clerks use payroll:
  • Performed Payroll Functions including calculation and verification of time along with proper payroll allocation by department.
  • Conducted payroll functions such as maintaining timekeeping information and processing/submitting payroll.

6. Cleanliness

Here's how senior clerks use cleanliness:
  • Supervised departure clearance and provide inspections to ensure property accountability, configuration correctness, functionality checks and cleanliness.
  • Checked visitation/meeting rooms for cleanliness; printed daily visitation/meeting room schedules; and escorted parents/attendees to visitation/meeting rooms.

Choose from 10+ customizable senior clerk resume templates

Build a professional senior clerk resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your senior clerk resume.

7. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how senior clerks use office procedures:
  • Provided secretarial support and performed other general office procedures for the Coordinator of Counseling, Assistant Coordinator of Counseling and Counselor/Programmer
  • Develop and implement general office procedures and practices.

8. Office Equipment

Here's how senior clerks use office equipment:
  • Maintained office equipment including printers, copiers and faxes timely and efficiently to eliminate work interruptions.
  • Operate and/or utilize a variety of standard business office equipment.

9. Purchase Orders

Here's how senior clerks use purchase orders:
  • Coordinated with Category Managers and Warehouse Managers to ensure product availability, and the tracking of incoming purchase orders.
  • Assist regional personnel in locating product required and communicating changes in purchase orders to customers.

10. Front Desk

Here's how senior clerks use front desk:
  • Demonstrated efficiency in telephone and front desk reception within a high volume environment.
  • Functioned under clerical supervisor to perform front desk operations.

11. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how senior clerks use clerical support:
  • Provided clerical support to Managers and to the Secretary in a high-level administrative office.
  • Provide highly specialized clerical support to CCS physicians and nursing supervisors.

12. Financial Reports

Here's how senior clerks use financial reports:
  • Established priorities and prepared financial reports concerning operating procedures.
  • Typed audited financial reports and notes pertaining to Government agencies audits * Trained and supervised junior staff.

13. Word Processing

Here's how senior clerks use word processing:
  • Perform general office duties such as word processing, operating office machines and answering phones.
  • Provided clerical and word processing support for manual writers involved in a special project.

14. PowerPoint

Here's how senior clerks use powerpoint:
  • Developed complex spreadsheets in Excel; created numerous PowerPoint presentations and utilized Visual Basic programming to build/maintain system databases.
  • Designed PowerPoint documents along with plotted charts to enhance presentations.

15. Computer System

Here's how senior clerks use computer system:
  • Assisted Business Unit Administrator in the operation of department computer system.
  • Experience using Microsoft Office applications and performing computer system updates.
top-skills

What skills help Senior Clerks find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of senior clerk skills to add to your resume

Senior clerk skills

The most important skills for a senior clerk resume and required skills for a senior clerk to have include:

  • Customer Service
  • Data Entry
  • Patients
  • Phone Calls
  • Payroll
  • Cleanliness
  • Office Procedures
  • Office Equipment
  • Purchase Orders
  • Front Desk
  • Clerical Support
  • Financial Reports
  • Word Processing
  • PowerPoint
  • Computer System
  • Schedule Appointments
  • Telephone Calls
  • HR
  • Office Machines
  • Medicaid
  • HIPAA
  • Administrative Tasks
  • HMS
  • Bank Deposits
  • CPT
  • Management System
  • Fax Machines
  • Test Results
  • Provide Clerical Support
  • Financial Eligibility
  • Subpoenas
  • Administrative Functions
  • Travel Arrangements
  • Customer Complaints
  • Patient Appointments
  • Hippa
  • Inventory Control
  • WIC
  • Child Support
  • Patient Charts
  • Statistical Data
  • Direct Calls
  • Expense Reports
  • Court Orders
  • Customer Inquiries
  • Multi-Line Phone System
  • Medical Charts
  • IDX
  • Tuberculosis

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs