What does a senior clerk do?
Senior clerks direct the fulfillment of administrative and clerical tasks for a company, which includes managing and organizing paperwork, records, mail, and other office resources. They may also perform auditing invoices, managing accounts for clients and merchants, compiling reports, and making certain the company complied with the policies. Additionally, they routinely manage sensitive data, like bank account data. Qualifications for this career include basic computer knowledge, mathematical skills, experience with customer service as well as able to design a detailed record system in an office environment.
Senior clerk responsibilities
Here are examples of responsibilities from real senior clerk resumes:
- Manage orthopedic accounts regarding payment posting through IDX medical systems.
- Operate a POS system to itemize and complete customer purchase.
- Supervise employees and run nightly closing financial reports for all restaurants in the resort.
- Provide administrative support for meeting logistics and catering.
- Monitor payroll for centers and marketing company to ensure accuracy.
- Design PowerPoint documents along with plot charts to enhance presentations.
- Conduct payroll functions such as maintaining timekeeping information and processing/submitting payroll.
- Prepare PowerPoint presentations for various meetings as requested by section manager.
- Prepare binders containing interview schedules, resumes and logistics for recruiters/attorneys.
- Greet patients, booked/cancele appointments, file and update charts and records, verify patient insurance information
- Collect, verify, update and register patients demographics and insurance/ medical coverage information in accordance with the guidelines.
- Type, format, proofread, and edit correspondence and other documents, from notes, using computers or typewriters.
- Used a warehousing system JBA to make product available for orders.
- Market all products via internet, create and post multiple fliers, and mail product documentation via USPS.
- Verify eligibility for FMLA and other benefits.
Senior clerk skills and personality traits
We calculated that 19% of Senior Clerks are proficient in Customer Service, Data Entry, and Patients. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.
We break down the percentage of Senior Clerks that have these skills listed on their resume here:
- Customer Service, 19%
Worked at front desk of fast-paced office providing customer service to a diverse population; required sensitivity and understanding of confidentiality.
- Data Entry, 13%
Assisted in management of Accounts Processing Department*Trained employees*Bank by mail and cash handling*Inventory*Data entry, filing, faxing and photocopying
- Patients, 9%
Collected, verified, updated and registered patients demographics and insurance/ medical coverage information in accordance with the guidelines.
- Phone Calls, 6%
Applied premium payments into computer system, verified and balanced entries and provided customer assistance on incoming telephone calls
- Payroll, 6%
Performed Payroll Functions including calculation and verification of time along with proper payroll allocation by department.
- Cleanliness, 5%
Supervised departure clearance and provide inspections to ensure property accountability, configuration correctness, functionality checks and cleanliness.
Most senior clerks use their skills in "customer service," "data entry," and "patients" to do their jobs. You can find more detail on essential senior clerk responsibilities here:
Customer-service skills. The most essential soft skill for a senior clerk to carry out their responsibilities is customer-service skills. This skill is important for the role because "general office clerks often provide general information to company staff, customers, or the public." Additionally, a senior clerk resume shows how their duties depend on customer-service skills: "scheduled and generated customer appointment letters using word processing/ms office software. "
Detail oriented. Many senior clerk duties rely on detail oriented. "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills.," so a senior clerk will need this skill often in their role. This resume example is just one of many ways senior clerk responsibilities rely on detail oriented: "prepared monthly financial reports detailing outstanding bank reconciliation items. "
Organizational skills. This is an important skill for senior clerks to perform their duties. For an example of how senior clerk responsibilities depend on this skill, consider that "general office clerks file and retrieve records." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a senior clerk: "experience in operating computer system and relevant software for entry, performing initial and ending scrubs of organizational/ installation property. ".
The three companies that hire the most senior clerks are:
- My Florida Regional Mls21 senior clerks jobs
- Montefiore Mount Vernon Hospital13 senior clerks jobs
- Florida Department of Transportation13 senior clerks jobs
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Compare different senior clerks
Senior clerk vs. Data processor
A data processor is responsible for encoding various information to the organization's database, originating from either manual or electronic communications. Data processors must be highly detail-oriented, especially on analyzing the completeness of data before uploading it to the system. In some cases, a data processor performs in-depth research to verify the authenticity of the information. A data processor should have excellent typing skills and knowledge with office software tools to create proper formatting and ensure accuracy for easy comprehension.
While similarities exist, there are also some differences between senior clerks and data processor. For instance, senior clerk responsibilities require skills such as "customer service," "patients," "phone calls," and "cleanliness." Whereas a data processor is skilled in "computer database," "data processing," "financial data," and "qc." This is part of what separates the two careers.
Data processors really shine in the technology industry with an average salary of $35,222. Comparatively, senior clerks tend to make the most money in the health care industry with an average salary of $31,412.The education levels that data processors earn slightly differ from senior clerks. In particular, data processors are 0.2% less likely to graduate with a Master's Degree than a senior clerk. Additionally, they're 0.3% less likely to earn a Doctoral Degree.Senior clerk vs. Clerk typist
A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients. A clerk-typist must show excellent organizational and time-management skills, especially with handling various typing tasks under strict deadlines and minimal supervision. They also respond and take calls from clients and customers, assisting with their inquiries and concerns.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that senior clerk responsibilities requires skills like "patients," "phone calls," "cleanliness," and "financial reports." But a clerk typist might use other skills in their typical duties, such as, "input data," "scheduling appointments," "clerical tasks," and "date stamps."
Clerks typist may earn a higher salary than senior clerks, but clerks typist earn the most pay in the education industry with an average salary of $32,312. On the other hand, senior clerks receive higher pay in the health care industry, where they earn an average salary of $31,412.clerks typist earn similar levels of education than senior clerks in general. They're 1.4% less likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.Senior clerk vs. Data clerk
A data clerk is responsible for performing administrative support tasks, mainly focusing on data-entry. Their responsibilities typically include updating databases, maintaining records on spreadsheets and other documents, preparing and processing files, creating and organizing reports, coordinating with different departments to gather or disseminate data, and performing research and analysis. They may also handle calls and correspondence, monitor schedules and office supply inventory, and complete support tasks for staff as necessary. Furthermore, as a data clerk, it is essential to maintain an active communication line with teams and adhere to the company's data security policies and regulations.
The required skills of the two careers differ considerably. For example, senior clerks are more likely to have skills like "customer service," "patients," "phone calls," and "cleanliness." But a data clerk is more likely to have skills like "database systems," "computer entry," "student data," and "data integrity."
Data clerks earn the highest salary when working in the manufacturing industry, where they receive an average salary of $35,533. Comparatively, senior clerks have the highest earning potential in the health care industry, with an average salary of $31,412.Most data clerks achieve a similar degree level compared to senior clerks. For example, they're 1.0% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.Senior clerk vs. Office services clerk
An office services clerk is an individual employee who performs a multitude of administrative tasks as well as office maintenance duties of an organization. Office services clerks are required to maintain an inventory of office supplies as well as purchase and distribute office supplies to all employees when needed. They must manage office services staff to ensure that their duties are met efficiently and effectively. Office services clerks must also provide customer service to a wide range of customers by answering phones and responding to emails.
Updated January 8, 2025
