How To Become A Senior Client Manager: What It Is and Career Path

What is a senior client manager and how to become one

Updated January 8, 2025

3 min read

As a Senior Client Manager, you will interact with customers to update them on campaigns and projects. You are the manager of communication between clients and the company. Client Service managers need to have good business relations with clients and also look for new accounts. You will work to ensure customers are satisfied, orders are correctly processed, and answer questions or resolve customer complaints as necessary.

You will also hire and train plus manage staff and ensure that the staff meets the company's expectations and maintains the human resource duties. You will be expected to provide customer service, plus market and sell services and products. You will assist with marketing strategies and develop a valuable relationship with clients.

To become a Senior Client Manager, you must have good judgment and critical analysis. You need to be able to communicate and be a natural leader. Senior Client Managers need a bachelor's degree in marketing or advertising, customer service and be proficient in Microsoft Office Suite programs. You must have customer service, project management, and sales experience. Your annual median salary is around $113,000 per year.

ScoreSenior Client ManagerUS Average

Salary

7.7

Avg. Salary $101,817

Avg. Salary $59,228

Stability level

6.4

Growth rate 5%

Growth rate 0.3%

Diversity

2.7

Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 47.52%

male 52.48%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

6.4

Stress level is manageable

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

4.4

Work life balance is poor

6.4 - fair

Key steps to become a senior client manager

Explore senior client manager education requirements

Most common senior client manager degrees

Bachelor's

70.7 %

Master's

15.5 %

Associate

7.7 %

Start to develop specific senior client manager skills

Skills	Percentages
CRM	13.45%
Client Facing	11.91%
Customer Satisfaction	11.19%
SR	11.07%
Business Processes	7.59%

Complete relevant senior client manager training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New senior client managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a senior client manager based on U.S. Bureau of Labor Statistics data and data from real senior client manager resumes.

Research senior client manager duties and responsibilities

Manage large-scale CRM implementations that utilize an 803.11b wireless infrastructure and a handheld computing platform.
Increase revenue growth by aggressively soliciting new business opportunities and cross-selling existing accounts.
Originate first mortgages and deepen existing relationships through cross-selling opportunities to offer additional financial services.
Require strong communication skills, sensitivity, compassion and ability to interpret and analyze insurance laws and scientific journals.

Get senior client manager experience

Generally, it takes 6-8 years to become a senior client manager. The most common roles before becoming a senior client manager include account manager, project manager team lead and account executive.

Prepare your senior client manager resume

When your background is strong enough, you can start writing your senior client manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a senior client manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable senior client manager resume templates

Build a professional senior client manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your senior client manager resume.

Apply for senior client manager jobs

Now it's time to start searching for a senior client manager job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do senior client managers rate their job?

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Senior client manager reviews

A zippia user wrote a review on Jun 2019

Pros

Strategic Planning to develop and capture new business opportunities, building strong customer/partner relationships and analyzing the financial performance of customers to help improve their financial and operational performance. Negotiations