As a Senior Client Manager, you will interact with customers to update them on campaigns and projects. You are the manager of communication between clients and the company. Client Service managers need to have good business relations with clients and also look for new accounts. You will work to ensure customers are satisfied, orders are correctly processed, and answer questions or resolve customer complaints as necessary.
You will also hire and train plus manage staff and ensure that the staff meets the company's expectations and maintains the human resource duties. You will be expected to provide customer service, plus market and sell services and products. You will assist with marketing strategies and develop a valuable relationship with clients.
To become a Senior Client Manager, you must have good judgment and critical analysis. You need to be able to communicate and be a natural leader. Senior Client Managers need a bachelor's degree in marketing or advertising, customer service and be proficient in Microsoft Office Suite programs. You must have customer service, project management, and sales experience. Your annual median salary is around $113,000 per year.
What is a Senior Client Manager?
What Does a Senior Client Manager Do
There are certain skills that many senior client managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, leadership skills and analytical skills.
How To Become a Senior Client Manager
If you're interested in becoming a senior client manager, one of the first things to consider is how much education you need. We've determined that 70.7% of senior client managers have a bachelor's degree. In terms of higher education levels, we found that 15.5% of senior client managers have master's degrees. Even though most senior client managers have a college degree, it's possible to become one with only a high school degree or GED.
Senior Client Manager Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of vice president you might progress to a role such as client services vice president eventually. Later on in your career, you could end up with the title client services vice president.
Average Salary for a Senior Client Manager
What Am I Worth?
States With The Most Senior Client Manager Jobs
Mouse over a state to see the number of active senior client manager jobs in each state. The darker areas on the map show where senior client managers earn the highest salaries across all 50 states.
Number Of Senior Client Manager Jobs By State
| Rank | State | Number of Jobs | Average Salary |
|---|---|---|---|
| 1 | California | 5,464 | $122,243 |
| 2 | Texas | 2,877 | $106,620 |
| 3 | Florida | 2,357 | $91,118 |
| 4 | New York | 2,268 | $128,933 |
| 5 | Illinois | 2,174 | $107,662 |
| 6 | Massachusetts | 1,468 | $124,879 |
| 7 | North Carolina | 1,405 | $115,538 |
| 8 | Pennsylvania | 1,381 | $119,004 |
| 9 | New Jersey | 1,258 | $123,330 |
| 10 | Georgia | 1,246 | $101,176 |
| 11 | Virginia | 1,159 | $123,134 |
| 12 | Ohio | 1,136 | $107,553 |
| 13 | Washington | 1,037 | $100,723 |
| 14 | Minnesota | 979 | $95,740 |
| 15 | Michigan | 919 | $122,995 |
| 16 | Arizona | 884 | $106,021 |
| 17 | Colorado | 862 | $84,298 |
| 18 | Maryland | 845 | $99,711 |
| 19 | Oregon | 819 | $119,671 |
| 20 | Missouri | 753 | $90,381 |
| 21 | Indiana | 745 | $109,608 |
| 22 | Wisconsin | 667 | $108,503 |
| 23 | Tennessee | 611 | $105,815 |
| 24 | Connecticut | 505 | $96,292 |
| 25 | Utah | 484 | $104,683 |
| 26 | Kentucky | 409 | $94,645 |
| 27 | South Carolina | 375 | $89,040 |
| 28 | Kansas | 370 | $92,446 |
| 29 | Iowa | 360 | $97,155 |
| 30 | Louisiana | 354 | $90,004 |
| 31 | Alabama | 315 | $91,633 |
| 32 | Arkansas | 303 | $100,803 |
| 33 | Nevada | 291 | $102,850 |
| 34 | Nebraska | 290 | $90,104 |
| 35 | Idaho | 244 | $97,560 |
| 36 | Oklahoma | 234 | $81,059 |
| 37 | New Hampshire | 218 | $116,451 |
| 38 | Delaware | 185 | $111,367 |
| 39 | Montana | 176 | $89,119 |
| 40 | New Mexico | 173 | $103,346 |
| 41 | Mississippi | 157 | $91,329 |
| 42 | Rhode Island | 138 | $113,490 |
| 43 | Maine | 137 | $114,703 |
| 44 | North Dakota | 127 | $94,532 |
| 45 | West Virginia | 113 | $105,624 |
| 46 | Vermont | 108 | $113,091 |
| 47 | South Dakota | 90 | $93,489 |
| 48 | Hawaii | 79 | $82,904 |
| 49 | Wyoming | 69 | $87,126 |
| 50 | Alaska | 56 | $83,543 |
Top Colleges for Senior Client Managers
1. University of Southern California
Los Angeles, CA • Private
2. University of Wisconsin - Madison
Madison, WI • Private
3. University of Pennsylvania
Philadelphia, PA • Private
4. University of Georgia
Athens, GA • Private
5. Virginia Polytechnic Institute and State University
Blacksburg, VA • Private
6. Northwestern University
Evanston, IL • Private
7. Ohio State University
Columbus, OH • Private
8. University of Texas at Austin
Austin, TX • Private
9. University of Houston
Houston, TX • Private
10. SUNY at Binghamton
Vestal, NY • Private
Top Skills For a Senior Client Manager
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.5% of senior client managers listed crm on their resume, but soft skills such as customer-service skills and leadership skills are important as well.
Choose From 10+ Customizable Senior Client Manager Resume templates
Zippia allows you to choose from different easy-to-use Senior Client Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Senior Client Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Senior Client Manager Demographics
Senior Client Manager Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among senior client managers, 47.5% of them are women, while 52.5% are men.
- The most common race/ethnicity among senior client managers is White, which makes up 82.7% of all senior client managers.
- The most common foreign language among senior client managers is Spanish at 38.6%.
Work Experience Programs For Senior Client Managers
Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!
Company: Accenture North America
Cost: Free
Duration: 4-5 hours
Company: Herbert Smith Freehills
Cost: Free
Duration: 5-6.5 hours
Company: NSW Government Virtual Program
Cost: Free
Duration: 1-2 hours
Company: Clifford Chance
Cost: Free
Duration: 7.5-8.5 hours
Company: Standard Bank
Cost: Free
Duration: 4-4.5 hours
Online Courses For Senior Client Manager That You May Like
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Best States For a Senior Client Manager
Some places are better than others when it comes to starting a career as a senior client manager. The best states for people in this position are New York, Massachusetts, New Jersey, and Virginia. Senior client managers make the most in New York with an average salary of $128,933. Whereas in Massachusetts and New Jersey, they would average $124,879 and $123,330, respectively. While senior client managers would only make an average of $123,134 in Virginia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New York
$128,933
Avg. Salary
2. Massachusetts
$124,879
Avg. Salary
3. New Jersey
$123,330
Avg. Salary
How Do Senior Client Manager Rate Their Jobs?
Top Senior Client Manager Employers
Most Common Employers For Senior Client Manager
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | Baker McKenzie | $183,473 | $88.21 | 8 |
| 2 | IBM | $132,211 | $63.56 | 26 |
| 3 | HM Health Solutions | $129,480 | $62.25 | 9 |
| 4 | Navisite | $125,340 | $60.26 | 4 |
| 5 | Fidelity Investments | $114,269 | $54.94 | 8 |
| 6 | *n/a* | $102,302 | $49.18 | 7 |
| 7 | Nielsen Holdings | $102,154 | $49.11 | 9 |
| 8 | CBRE Group | $96,536 | $46.41 | 53 |
| 9 | American Express | $96,188 | $46.24 | 19 |
| 10 | Xerox | $95,699 | $46.01 | 12 |