There is more than meets the eye when it comes to being a senior collection specialist. For example, did you know that they make an average of $21.35 an hour? That's $44,412 a year!
Between 2018 and 2028, the career is expected to grow -8% and produce -19,400 job opportunities across the U.S.
There are certain skills that many senior collection specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed listening skills, negotiating skills and speaking skills.
When it comes to the most important skills required to be a senior collection specialist, we found that a lot of resumes listed 8.1% of senior collection specialists included customer accounts, while 7.7% of resumes included past due accounts, and 6.7% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the senior collection specialist job title. But what industry to start with? Most senior collection specialists actually find jobs in the finance and technology industries.
If you're interested in becoming a senior collection specialist, one of the first things to consider is how much education you need. We've determined that 33.0% of senior collection specialists have a bachelor's degree. In terms of higher education levels, we found that 5.1% of senior collection specialists have master's degrees. Even though some senior collection specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a senior collection specialist. When we researched the most common majors for a senior collection specialist, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on senior collection specialist resumes include associate degree degrees or master's degree degrees.
You may find that experience in other jobs will help you become a senior collection specialist. In fact, many senior collection specialist jobs require experience in a role such as collections specialist. Meanwhile, many senior collection specialists also have previous career experience in roles such as customer service representative or collector.
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In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of collections manager you might progress to a role such as office manager eventually. Later on in your career, you could end up with the title account manager.
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Use Zippia's Salary Calculator to see how your pay matches up.
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 8.1% of senior collection specialists listed customer accounts on their resume, but soft skills such as listening skills and negotiating skills are important as well.
Some places are better than others when it comes to starting a career as a senior collection specialist. The best states for people in this position are Connecticut, Alaska, Virginia, and Maryland. Senior collection specialists make the most in Connecticut with an average salary of $70,739. Whereas in Alaska and Virginia, they would average $66,059 and $59,802, respectively. While senior collection specialists would only make an average of $55,665 in Maryland, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Rhode Island
$52,749
Avg. Salary
2. Alaska
$66,060
Avg. Salary
3. Massachusetts
$54,207
Avg. Salary