Senior Collection Specialist remote jobs

A client of Kforce is seeking a Senior Collections Specialist in Saint Louis, MO. This position is responsible for managing all collection activities within an assigned portfolio of accounts. The ideal candidate will ensure timely and accurate execution of daily responsibilities to achieve performance goals set by management. This position offers an almost remote working environment, strong compensation packages, excellent flexibility and growth. Responsibilities: * Independently manage and prioritize daily collection tasks to ensure timely follow-up * Communicate with customers via phone and email regarding outstanding payments; record all collection activities and schedule next steps in the tracking system * Investigate and resolve billing discrepancies, disputes, and deductions through root cause analysis; Recommend process improvements to prevent recurrence * Prepare and maintain accurate reconciliations of customer accounts * Monitor customer payment behaviors* Degree in Business Administration, Accounting, or Finance preferred or equivalent experience (not required) * Must have 3 - 5 years Business to Business Collection experience (No personal/individual experience) * Basic understanding of financial statements, customer contracts, and collection processes * Experience creating Excel formulas and pivot tables

Job Title: Senior Collections Specialist Salary/Payrate: $85K-$100K annually, + AWESOME benefits!!! Work Environment: Hybrid (2-days onsite/3-days remote) Term: Permanent / Fulltime Bachelor's degree required: Yes JOB DESCRIPTION #LI-SS1 Our client, an AmLaw 50 firm, is seeking a Senior Collections Specialist at their offices in New York City. This is a full time, permanent role that allows for remote work 3 days a week and pays an annual base salary of $85K to $100K plus an excellent benefits package. Thirty-five-hour work week, overtime eligible. A Bachelor's degree is required. The Senior Collections Specialist will be responsible for: Reviewing status of assigned client accounts, following up and monitoring aging receivables. Collaborating with assigned partners within the Practice Team to review their matters and determine action plans for collections. Communicating & collaborating directly with clients to secure payments on a timely basis. Providing documentation and analysis to partners and clients as needed. Maintaining detailed records of steps taken to facilitate payments. Coordinating with Supervisor and Practice team regarding assigned receivables portfolio and discussing strategy and escalation as needed. Assisting the Collections & Practice teams with researching , analyzing, and resolving client deductions and unapplied credits. Collaborating with other teams including the Billing Department and Finance Department regarding client deductions, cash receipts, collections, and other special projects. Requirements: Must have a minimum of 3 years' experience as a Collections Specialist in the legal or professional service industry. Previous experience at a law firm and interfacing with partners and clients are a plus. Aderant, Elite & E Billing Systems experience are a plus. Bachelor's degree required. Must have the capability to follow up on client accounts with minimal supervision. Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy. Ability to meet strict deadlines and interact well with co-workers. Excellent interpersonal, communication and analytical skills. Attention to detail. Must be proficient in Word and Excel.

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for notifying customers of delinquent accounts to solicit payment. Receive payment and post to customer's account. Maintain records of collection and status of accounts. Major Tasks, Responsibilities and Key Accountabilities •Performs a wide variety of credit and collection functions for larger or more complex accounts. •Ensures compliance with established guidelines, guidelines reviews and monitors credit sources, credit files, customer applications and delinquent accounts. •Compiles and maintains basic credit information about financial status of customer and status of collection efforts. •Maintains records on credit risks, delinquent accounts and incomplete files. •Ensures compliance with established guidelines. •Performs other duties as assigned. Nature and Scope May modify processes to resolve situations. Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process. Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds). Typically requires overnight travel less than 10% of the time. Education and Experience Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility. Preferred Qualifications 5-7 years B2B Credit and Collections - REQUIRED Construction industry with lien and bond rights knowledge - Preferred Accounts Receivable Credit Analysis and Reconciliations Customer Service/Relationship Building Intermediate Excel skills Tech savvy This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center. If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

WHAT WE DO: LoanMart provides fast, professional assistance to financially stressed or credit-challenged borrowers. Our place in the community was built over twenty-five years, growing from a family-owned single storefront in Van Nuys into the largest auto title lender in California. ABOUT THE TEAM: The Pre-30 Day Collection Team provides exceptional, compliant customer service to customers whose accounts are under thirty days' delinquent. The team educates, negotiates, and removes perceived barriers that are otherwise preventing customers from making payments. TEAM LEAD RESPONSIBILITIES: * Generate and share daily account lists and performance updates; review accounts for accuracy, follow-up needs, and proper verification. * Monitor overall team activity, including call handling, queue engagement, chat interactions, and dialer performance. * Provide hands-on coaching to new hires and current team members through side-by-side support, call monitoring, feedback, and policy reinforcement; train new hires on-site when needed. * Maintain a positive team atmosphere, motivate staff, and lead by example while also managing a small personal account queue. * Review and route accounts requiring follow-up, such as broken payment arrangements or returned payments. * Assist the Supervisor with performance improvement initiatives and handle customer escalations when management is unavailable. COLLECTION RESPONSIBILITIES: * Apply exceptional negotiation and collections techniques to bring in payments * Identify prime collection opportunities * Provide effective education and service to our customers to minimize the need for vehicle repossession in later delinquency stages * Utilize negotiation skills to negotiate payment terms and methods with customer, while reducing stalls and obstruction to payment opportunities. * Ability to thrive in a fast-paced environment. * Other duties may be assigned, as needed. REQUIREMENTS: We value a strong work ethic, attention to detail, and the ability to handle complexity. Here's what you'll need: * Exceptional customer service skills * Exceptional listening skills * Must be able to handle high inbound and outbound calls * Comfortable with a performance bonus incentive compensation structure * Ability to talk-and-type at or above 45 words per minute * Computer literate in the use of email and group chat systems. * Work-from-home requirements: distraction-free environment, reliable internet bandwidth suitable for internet-based phone calls. POSITION STRUCTURE AND PERKS: * Tuesdays and Wednesdays are in-office in Van Nuys, CA. Monday, Thursday, Friday, and the occasional Saturday are work-from-home. Schedule and hybrid design are subject to change depending on business need. * Casual dress code- we value individuality and personal preference- wear what fits your lifestyle. * Well-fed employees are energized employees. Employees enjoy a complimentary espresso bar, breakfast, and grab-and-go snacks. Lunch is catered lunches every Tuesday. * Health matters- We offer top tier medical, dental, vision plans. Free life Insurance and for-purchase supplemental insurance plans are also available. * 401(k), Employee Assistance Programs. * Multiple paid time off programs. WORKING AT LOANMART: Employees enjoy a work environment that rewards performance and celebrates accomplishments. We do not tie up good ideas in a bureaucratic maze; good ideas come from everywhere, and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective. If you're driven and meet the qualifications above, we want to hear from you. To learn more about the loans we market and service, visit our websites at **************************** and ****************************

Come join our amazing team and work a hybrid schedule! The Early Stage Collections Specialist Supervisor will be responsible for supervising a staff of Early Stage Collections Specialists in the day-to-day operations of Early Stage (less than 59days) Mortgage Loan Collections. Performs all duties in accordance with all company guidelines and applicable federal, state, and local regulations. The approved Target Pay range for this position is $68,640 to $71,500 + a monthly incentive. What you'll do: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems. • Oversees the daily operation of Early Stage Collections; provides guidance and direction in daily work flow and volume. Communicates and publicizes to the group the daily work goals, changes, and any fluctuations to staff. • Assists Early Stage Collections Specialists with escalation calls, addresses complaints, and resolves problems. • Reviews and revises daily productivity reports. • Performs monthly loan file audits to validate Early Stage Collections Specialist work effort and effectiveness. • Reviews and refers loan files for alternative payment options, including modifications, short sales, Deed in Lieu of Foreclosure, refinancing, and foreclosure. • Reviews and trains Early Stage Collections Specialists in any new changes to processes and/or procedures as needed. Reviews monthly quality control audits for staff members. • Reviews daily and monthly Call Monitoring reports and works with staff to correct any outstanding issues. • Develops call strategies to assist in collection effectiveness on assigned investor loan pools, as well as overall company delinquency. • Audits and recovers reversals of borrower payments to ensure reduction in company payout. • Conducts side-by-side training sessions as needed. • Attends management meetings in absence of Manager. • Maintains consistent attendance to ensure fulfillment of essential duties and responsibilities. • Performs other duties and special projects as assigned. What you'll need: • High school diploma or equivalent required; some college courses in management/leadership training; writing and communication or specialized courses in mortgage banking industry preferred. • Five-plus (5+) years of related experience required, preferably in a collections/call center environment. • Knowledge of the Fair Debt Collection Practices Act required. • Knowledge of Microsoft Suite required; intermediate skill level preferred. • Knowledge of relevant industry-specific software packages required; advanced negotiation skills preferred. • Ability to understand complex problems and to collaborate and explore alternative solutions. • Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit. • Ability to organize thoughts and ideas into understandable terminology. • Ability to organize and prioritize work schedules of others on short-term basis. • Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. • Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. ******************************* Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Qualification: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential Duties and Responsibilities: Support supervision of collections staff with ongoing coaching, constructive process review feedback and weekly metric reporting Maintain the highest level of collections metrics and KPI's Create action plans for collection of aged and outstanding debts Proficient in reading and understanding contract details when collecting outstanding debts Assist all members of collection staff with daily processes and procedures when required Discuss/negotiate payment plans with Collection Managers approval Investigate and resolve discrepancies in payments or accounts Investigate billing errors and disputes and follow up with customers Required Skills, Education and Certifications: Associate or Bachelor's degree in Accounting and/or Finance and/or 5 years' relevant health care experience • 3 years' experience of managing a staff of 5-10 collectors. Intermediate experience with Microsoft Office applications Advanced experience with Microsoft Office Excel and Powerpoint Experience with 3rd party collections partnerships (Preferred) Experience with probate collections (Preferred) Ability to conduct and support team through ongoing account reconciliations Ability to lead change and enforce basic and advanced policies, methods, and procedures Ability to work with minimal supervision Understanding of business processes and impact of such processes on accounting processes/procedures, including identifying control risks Physical Requirements: Ability to lift and carry up to 10-15 pounds. Ability to sit, stand and walk for prolonged periods of time throughout the work day Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc. Benefits for full time employees Medical/Dental/Vision Insurance TouchCare VirtualCare Life Insurance Health Savings Account Flexible Spending Account 401(k) Matching Employee Assistance Program PTO Plan for Non-Exempt Employees Flexible PTO Plan for Exempt Employees Holidays and Floating Holidays Pet Insurance TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. California Residents Only: In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded. #LI-TK

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function The Supervisor Commercial Loans is a seasoned collections supervisor with prior management, mortgage, and Commercial experience. This individual will be responsible for the Commercial/Bridge Collections. Direct Reports * Team Lead Collections * Commercial Loan Consultant Principal Duties List of required duties below. Distinguish on-site duties with a *. * Responsible for maintaining staff. * Provides guidance, leadership, and mentors personnel to develop and reinforce skills and effectiveness. * Understanding all products, services, procedures, and guidelines and communicate the same to all team members. * Monitors inbound Commercial call production and performance results involving Loss Mitigation options and resolutions on Commercial/Bridge loans. * Understanding historical data of payment history and notes to determine a resolution for delinquency. * Understanding and reviewing the Client Matrix to know what assistance can be offered. * Reviews commercial list for ACH's that have not drafted and researching the issues. * Reviews list for upcoming maturity dates and reaches out to portfolio manager to get a plan of action. * Recognizing what workout plan would benefit the borrower and knowing the process, short sales, modifications, forbearances, extensions, repayment plans, etc. * Reviews documents to determine whether they meet eligibility requirements for assistance. * Reviews the Client Matrix to understand what can and cannot be offered to the borrower to assist with curing the delinquency. * Reviews resumes and completes interviews to fill open positions. * Proper documentation: detailed record of all customer communications, payment plans and future resolutions. * Communicates daily with workforce management regarding calls holding, dialer calls left to complete, when to start and stop campaigns, agents break and lunch schedules, etc. * Reviews feedback provided by portfolio managers and/or clients and implementing changes or coaching as needed. * Reviews and follows up on supervisor call backs. * Reviews and completes escalation complaints. * Ensures representatives stay within defined production expectations (e.g., inbound call loop, etc.). * Corrects errant activity and when appropriate provides feedback. * Tracks daily results of work efforts to assure required levels of production and efficiency are achieved including ensuring the shared Commercial email boxes and voicemail boxes are handled daily. * Communicates daily with portfolio managers and/or clients for situational needs or escalations. * Able to professionally communicate with portfolio managers, other supervisors, and management team members to support agents and maximize customer satisfaction. * Reviews list that agents have worked to ensure the agent has followed protocol for attempts. * Resolves Human Resources issues, as necessary. * Updates commercial connection website with information regarding client updates. * Monitors employee timecards for discrepancies and corrects as needed. * Assists audit department by doing random sample audits of account records. * Supplements the efforts of our Audit Personnel by randomly monitoring some live calls. * Monitors auto-dialer campaigns and collector's manual calling efforts. * Reviews and submits monthly bonus information. * Identifies process issues and suggests improvements and/or changes. * Performs related duties as assigned by management. * These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily. Education and Experience Requirements * High school diploma or equivalent, required. * Bachelor's degree, preferred. * 6+ years' experience in finance, collections, commercial, customer service, or a related industry. * Previous management experience. Knowledge, Skill, and Ability Requirements * This individual must be flex-able and able to work different hours/shifts if needed. * Must be a good motivator, self-driven, willing to do what it takes to "get the job done". * Managerial skills including strong organizational, communication, and leadership skills. * Ability to train and motivate employees. * Ability to manage data to maximize work efforts and multitask. * Excellent overall computer skills including Excel, email, and written skills. * Proficiency with technology, computers, software applications and phone systems * Ability to remain calm and professional during difficult situations. While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! * Medical, dental, and vision insurance * Health Savings Account with employer contribution * 401(k) Retirement plan with employer match * Paid Maternity Leave/Parental Bonding Leave * Pet insurance * Adoption Assistance * Tuition reimbursement * Employee Loan Program * The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function The Supervisor Commercial Loans is a seasoned collections supervisor with prior management, mortgage, and Commercial experience. This individual will be responsible for the Commercial/Bridge Collections. Direct Reports Team Lead Collections Commercial Loan Consultant Principal Duties List of required duties below. Distinguish on-site duties with a *. Responsible for maintaining staff. Provides guidance, leadership, and mentors personnel to develop and reinforce skills and effectiveness. Understanding all products, services, procedures, and guidelines and communicate the same to all team members. Monitors inbound Commercial call production and performance results involving Loss Mitigation options and resolutions on Commercial/Bridge loans. Understanding historical data of payment history and notes to determine a resolution for delinquency. Understanding and reviewing the Client Matrix to know what assistance can be offered. Reviews commercial list for ACH's that have not drafted and researching the issues. Reviews list for upcoming maturity dates and reaches out to portfolio manager to get a plan of action. Recognizing what workout plan would benefit the borrower and knowing the process, short sales, modifications, forbearances, extensions, repayment plans, etc. Reviews documents to determine whether they meet eligibility requirements for assistance. Reviews the Client Matrix to understand what can and cannot be offered to the borrower to assist with curing the delinquency. Reviews resumes and completes interviews to fill open positions. Proper documentation: detailed record of all customer communications, payment plans and future resolutions. Communicates daily with workforce management regarding calls holding, dialer calls left to complete, when to start and stop campaigns, agents break and lunch schedules, etc. Reviews feedback provided by portfolio managers and/or clients and implementing changes or coaching as needed. Reviews and follows up on supervisor call backs. Reviews and completes escalation complaints. Ensures representatives stay within defined production expectations (e.g., inbound call loop, etc.). Corrects errant activity and when appropriate provides feedback. Tracks daily results of work efforts to assure required levels of production and efficiency are achieved including ensuring the shared Commercial email boxes and voicemail boxes are handled daily. Communicates daily with portfolio managers and/or clients for situational needs or escalations. Able to professionally communicate with portfolio managers, other supervisors, and management team members to support agents and maximize customer satisfaction. Reviews list that agents have worked to ensure the agent has followed protocol for attempts. Resolves Human Resources issues, as necessary. Updates commercial connection website with information regarding client updates. Monitors employee timecards for discrepancies and corrects as needed. Assists audit department by doing random sample audits of account records. Supplements the efforts of our Audit Personnel by randomly monitoring some live calls. Monitors auto-dialer campaigns and collector's manual calling efforts. Reviews and submits monthly bonus information. Identifies process issues and suggests improvements and/or changes. Performs related duties as assigned by management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily. Education and Experience Requirements High school diploma or equivalent, required. Bachelor's degree, preferred. 6+ years' experience in finance, collections, commercial, customer service, or a related industry. Previous management experience. Knowledge, Skill, and Ability Requirements This individual must be flex-able and able to work different hours/shifts if needed. Must be a good motivator, self-driven, willing to do what it takes to "get the job done". Managerial skills including strong organizational, communication, and leadership skills. Ability to train and motivate employees. Ability to manage data to maximize work efforts and multitask. Excellent overall computer skills including Excel, email, and written skills. Proficiency with technology, computers, software applications and phone systems Ability to remain calm and professional during difficult situations. While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site . Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

Job Description We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients. As an Accounts Receivable Coordinator, you will communicate with delinquent customers and work toward resolutions for any billing disputes. You will work within the larger Accounting Department and collaborate closely with our Sales Department. This position will increasingly take on more data analyst responsibilities, including data processes and reporting, as the position matures. Requirements: Minimum 2 years' experience in an accounting role; preferably handling accounts receivable or collections. Advanced proficiency with data analysis tools such as Microsoft Excel and Power BI are highly preferred. Previous experience using the ERP system, CargoWise One, is preferred. Proven record of handling a large amount of delinquent accounts. Ability to set and manage expectations of customers and upper management. Customer service focused mindset for dealing with difficult/upset customers. ASSERTIVE! - able to secure payments and deal with delinquent customers. Responsibilities: Review shipping/billing documentation in a paperless environment via Microsoft Excel and FMS/CargoWise One. Collect and analyze relevant data to create reports such as highlighting high risk accounts, accounts receivable aging percentiles, and more. Take a process-based approach to resolve billing/payment disputes. Manage as many as 200+ past due accounts daily. Record business transactions, charges, refunds, and key daily worksheets to general ledger. Review accounts receivable aging and reconcile accounts. Review weekly reports and address any issues as needed. Work closely with our Sales Department to resolve customer disputes. Salary: $22-$28/hour dependent on transferable experience and education level. Benefits: Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group. 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time. Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance. 401K retirement plan with 3% company match. Discounted pet insurance - woof! woof! meow! Annual performance bonus and mid-year reviews for salary increases. Education: Bachelor's degree or higher preferred. OEC Group is an Equal Opportunity Employer Powered by JazzHR hFZsqpPhOA

Description What We're Looking For: We're actively seeking a Collections Analyst to join our vibrant team and assume a pivotal role in managing and enhancing the company's accounts receivable process, ensuring the prompt collection of outstanding debts. As a Collections Analyst, you'll collaborate closely with internal stakeholders and external clients to resolve payment discrepancies, minimize losses from bad debts, and cultivate positive relationships with customers. This position demands strong analytical abilities, keen attention to detail, and effective communication skills to propel the collections process forward and fortify the company's financial stability. Its more than just a job title here. We're dedicated to fostering a culture where each team member feels empowered to be their authentic selves while pushing the boundaries of their skills and capabilities. Envision yourself surrounded by a supportive network of colleagues who actively nurture talent, providing robust support systems, mentorship, and emphasizing collaboration. In this environment, achievements are lauded, and setbacks are viewed as valuable opportunities for growth. Join us in crafting a nurturing, growth-oriented atmosphere where you'll have the opportunity to excel in all aspects of your life! What You'll Do: - Efficiently manage the accounts receivable process, encompassing tasks such as invoicing and issuing credit memos. - Take proactive measures to engage customers, following up on outstanding invoices and swiftly resolving any payment discrepancies. - Handle incoming payments with precision, ensuring accurate allocation and meticulous reconciliation of account balances. - Conduct thorough investigations into billing disputes and promptly address customer inquiries, maintaining a focus on timely resolution. - Develop and execute strategic collections initiatives aimed at minimizing bad debt and optimizing cash flow. - Monitor ageing reports diligently, strategically prioritizing collection efforts based on customer payment behaviours and patterns. - Generate comprehensive reports and insightful analytics to monitor collection activities and identify emerging trends. - Collaborate seamlessly with cross-functional teams to streamline and enhance billing and collections processes. - Cultivate and nurture positive relationships with customers, fostering an environment conducive to successful collection efforts. What You'll Bring: - Bachelor's degree or above in Accounting, Finance, Business Administration, or related field. - 2+ years of experience in accounts receivable, collections, or related financial role. - Proficiency in Microsoft Excel and familiarity with TDS system. - Meticulous attention to detail, coupled with strong analytical and problem-solving capabilities. - The ability to thrive independently, prioritize tasks, and meet deadlines in a fast-paced environment. - Knowledge of regulatory compliance and legal requirements pertaining to collections activities would be advantageous. - Excellent written and verbal communication skills in English. - Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week. - The ability to legally work in the country of hire is required for this position. What We Offer: - Enjoy flexible paid time off options for enhanced work-life balance - Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage - Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. - Energetic work environment with a hybrid work style, providing the balance you need - Benefit from our family leave program, which grows with your tenure at Meltwater. - Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Our Story The sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions. Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way. We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals. So, in a nutshell, that's Meltwater. We love working here, and we think you will too. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities: Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities: 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor Bilingual English/Spanish required Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Reporting to the Accounts Receivable Supervisor, this role supports the operations of the CommunityCare Revenue Cycle Management (RCM) team related to the follow up and resolution of outstanding insurance claims. Goal of the position is to follow up on, investigate and resolve claims that have been submitted to insurance for payment and to create detailed notes that provide insight into the current status of the individual claims. Responsibilities Essential Functions: * Contact insurance carriers on a daily basis to follow up on/collect past due amounts on outstanding medical claims regarding denials or benefit changes. * Maintain an accurate, up to date aging of assigned accounts including AR analysis and follow up. * Keep educated on billing and medical policies for all payers. * Have a working knowledge of In and Out of Network reimbursement processes/methodologies. * Create and follow up on appeals needed to protest denials or incorrect payments. * Review complex denials/tasks assigned by the payment posting team and resolve accordingly including reviewing refund requests, disputes and appeal as necessary. * Work across all RCM departments to get issues related to claims payment resolved. * Uphold and ensure compliance and attention to all company policies and procedures as well as the overall mission and values of the organization. * Work with AR Supervisor to review/resolve open accounts as assigned. * Perform other duties as assigned. Knowledge, Skills and Abilities: * High level of skill at building relationships and providing excellent customer service. * Ability to utilize computers for data entry, research and information retrieval. * Strong attention to detail and accuracy and multitasking. * Must have highly developed problem-solving skills. * Executes excellent customer service and professionalism when interacting with staff, payers, patients and families to ensure all are treated with kindness and respect. * Through leadership and by example, ensures that services are provided in accordance with state and federal regulations, organizational policy, and accreditation/compliance requirements. * Acts in accordance with CommUnityCare's mission and values, while serving as a role model for ethical behavior. * Promptly identify issues and reports them to their direct supervisor. * Maintain regular and predictable attendance. * Acts in accordance with CommunityCare's mission and values, while serving as a role model for ethical behavior * Manage high volumes of work and organize/maintain a schedule independently. * Must be able to effectively monitor steps in claims processing operations. Qualifications Minimum Education: * High School Diploma or GED Minimum Experience: * 3 years of experience managing Accounts Receivable and performing direct follow up with payers. * 1 year experience communicating effectively, both orally and in writing, with insurance payers and internal company communications. * 3 years working with medical terminology, ICD10, CPT, HCPCs coding and HIPAA requirements. * 2 years of experience with data processing and analytical skills, proficiency in Excel and Microsoft Office Suite as well as medical practice management software and electronic medical records. * 3 years of experience working with commercial, government and state insurance payers and their reimbursement policies and procedures. * 3 years' experience working complex insurance issues, including assigning correct payer, EOB adjustments and refunds to accounts.

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Vacation/PTO No nights and weekends Off early on Friday's Weekly Meetings and Coaching Weekly Contests Responsibilities: Understands and applies the terms of clients contracts Notate and pursue successful resolution of defaults Contact business owners by phone and email to resolve delinquency issues Communicate and build trust to overcome objections and resolve the debt Advise business owners of potential actions surrounding defaults Ensure compliance with all laws associated with recovery Meet daily call expectations of 100+ with accounts worked Call debtors to secure payments on past-due accounts Knowledge of skip tracing and asset searches preferred Successfully manages a queue of 200+ Must have the ability to exceed daily, weekly, and monthly expectations consistently Must follow established policies & procedures Must take direction well and be self-motivated Other duties as assigned Qualifications: High School Diploma or Equivalent (G.E.D.) 2 years of collection experience preferred Excellent telephone and customer service skills Working knowledge of Microsoft Office programs including Outlook, Word and Excel. This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About Greenberg, Grant & Richards, Inc.: Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Paid Time Off No nights and weekends Off early on Friday Flex Time / PTO Employee Driven Culture Salary Description $36,000 to $100,000 per year (plus commission

About the Role: Parker's mission is simple but ambitious: to increase the number of financially independent people. We believe the best way to achieve this is by giving independent business owners the financial tools they need to scale profitably. Our core product combines a virtual corporate card with dynamic spending limits and profitability-focused software tooling-empowering eCommerce merchants to grow faster while staying in control of their margins. We've raised over $180M in equity and debt from world-class investors, including Valar Ventures, Y Combinator, SVB, and notable founders such as Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound). We're a Series B fintech scaling rapidly, with strong product-market fit and accelerating demand. We're looking for a Collections Specialist to own and scale Parker's commercial collections function. You'll lead the strategy and execution to minimize delinquency, maximize recoveries, and preserve positive customer relationships. This role blends portfolio analytics, hands-on negotiations, and cross-functional collaboration with our Risk, Legal, and Customer teams. What You'll Do: Own the collections strategy for Parker's lending portfolio (corporate cards, working capital lines, term loans) Monitor delinquency metrics daily, identify high-risk accounts, and drive targeted outreach Negotiate repayment plans, settlements, and restructures aligned with our risk appetite Partner with Risk, Underwriting, and Customer Success to identify and address early warning signs Ensure compliance with commercial debt collection laws, UCC lien processes, and contractual obligations Collaborate with legal on enforcement, litigation, and collateral recovery Continuously refine workflows, systems, and policies to improve efficiency and customer experience Metrics You'll Own: Delinquency Rates - Keep 30-, 60-, and 90-day buckets within thresholds Roll Rate - Limit accounts progressing into later-stage delinquency Recovery Rate - Maximize recoveries on charged-off accounts Time-to-Resolution - Shorten average days to resolve delinquent cases About You: 5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or equipment finance preferred) Proven track record of meeting/exceeding recovery targets in a B2B lending environment Strong understanding of secured/unsecured lending, UCC filings, lien enforcement, and business credit agreements Skilled negotiator who balances firmness with professionalism Comfortable operating in a high-growth, fast-changing environment Excellent communication skills with the ability to work cross-functionally Why Parker: Competitive compensation and equity package Fully remote with flexible work arrangements Opportunity to shape credit & collections strategy at a high-growth fintech A culture built on ownership, transparency, and building together

Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, or contract issues/administration. Agilent Technologies is seeking a highly motivated and detail-oriented Corporate Collector to manage and support collections for our U.S. Federal Government accounts. This role is critical in ensuring timely collections, accurate cash applications, and the maintenance of a clean Accounts Receivable (AR) portfolio. The position requires expertise in government contracts, invoicing compliance, and problem resolution across multiple internal and external stakeholders. Key Responsibilities: Collections & Targets Achieve monthly collection targets as set by management. Maintain a clean AR portfolio for all U.S. Federal Government accounts including all Agilent businesses ~20M. Oversee timely and accurate cash application . Primary tasks and responsibilities Serves as the primary point of contact to resolve invoicing and payment issues. Regularly consults with invoice specialists on complicated situations to determine the most effective method of invoicing. Oversight of accurate invoice submissions and progress of problem situations. Work cross-functionally with Contracts, Tax, COPC, Sales, Service, Field Service Reps, Schedulers, Accounts Receivable, Agilent Technologies, India (ATI), and credit card processing teams. Partner with contracting officers, end user contacts, and various other resources, to resolve discrepancies and ensure on-time payments. Research and resolve credit card issues, and use of Cybersource, for credit card payment processing. On occasion, you will be required to submit invoices on the agency's web portal. On occasion, you will be required to apply payments. Create high volume of custom and manual invoices to meet customer requirements. Handle contract close-outs, refunds, and write-offs in alignment with company policy. Handles documents returned by Bank of America Assists India collection team with (notarized) signatures, and mailings. Qualifications 2+ years experience in corporate collections, accounts receivable, or finance operations (preferably with Federal Government accounts). Strong knowledge of U.S. Federal Government contracting, invoicing, and payment systems. Proficiency in SAP, CRM, Excel, Outlook, Cybersource and FileNet Ability to manage high-volume, complex AR portfolios with strong attention to detail. Excellent communication and collaboration skills to work across multiple departments. Problem-solving and growth mindset with the ability to resolve long-standing and complex billing/payment issues. Knowledge of government procurement processes, and SAM registrations. Preferred Experience Background in a large, multinational corporate environment. Familiarity with Federal government contracts and prompt payment regulations. Prior experience with chargeback resolutions, refunds, and credit card transactions. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 14, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $28.25 - $52.97/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: NoShift: DayDuration: No End DateJob Function: Customer Service

WHO WE ARE Mission Statement: The National Kidney Foundation is revolutionizing the fight to save lives by eliminating preventable kidney disease, accelerating innovation for the dignity of the patient experience, and dismantling structural inequities in kidney care, dialysis, and transplantation. WHAT WE BELIEVE IN NKF's Mission is what we do, our Values are how we do it. Accountability- Earn and Keep Trust Collaboration-Work as a team Communication- Empower with information Community-Build stronger community Compassion- Lead with care and respect Impact-Focus on the mission Your Voice Matters: ******************************************************* WHAT YOU'LL DO The Opportunity Finance department's team member responsible for NKF's billing, collections, cash receipts, processing, and record-keeping. Billing Management: Generate and review invoices for services, programs, and donations. Coordinate with program managers and other departments to gather necessary billing details. Address billing inquiries and discrepancies promptly. Provide training to staff on the invoicing process. Collections: Ensure that all staff are compliant with the billing and collections policy. Communicate with donors, partners/vendors regarding overdue payments. Collaborate with program managers to resolve billing-related issues and disputes. Recordkeeping, Documentation, and Reporting: Maintain accurate and up-to-date billing and collections records. Document all communication related to billing and collections activities. Monitor and report on collections trends and metrics. Respond to internal inquiries and requests for billing/ AR reports as needed. Assist in the preparation of financial reports related to billing and collections. Provide regular updates on billing and collections performance to managemen Donor and Stakeholders Relations: · Collaborate with the fundraising team to align billing practices with donor expectations. · Address donor inquiries regarding billing and payment processes. · Cultivate positive relationships with donors and partners to enhance collaboration. Cash Receipts Processing on a need-by-need basis: Process data entry for headquarters cash receipt batches in the company's database. Review the documentation provided to ensure all cash receipts reported are coded per the company's policies and have valid substantiation. Contact appropriate regions to follow up for missing documentation, incomplete or incorrect codes, etc. Organize and scan completed data entry batches with supporting documentation on the company's network. Generate and review donor acknowledgment letters. Record and process matching gift requests. Process requests for revenue reclassification, receivables, and refunds. Assist with audit requests and internal inquiries of receivable and cash receipts. Performs additional duties, as required. WHAT YOU'LL POSSESS An associate degree from an accredited college or university is required. Bachelor's degree preferred. Proven experience in billing and collections, preferably in a nonprofit setting. Two years of work-related experience in data entry in a high-volume environment. Previous accounting experience preferred. Proficient in Microsoft Word and Excel. Knowledge of donor database system preferred. Keen attention to detail with a strong commitment to accuracy and confidentiality. Exceptional customer service skills with the ability to interact professionally with all levels of staff. COMPETENCIES Accountability: Takes ownership of actions, decisions and results, ensuring high standards of performance and transparency. Collaboration: Collaborates effectively with peers and stakeholders, contributing to shared team goals. Demonstrates openness to feedback and is willing to work across teams to achieve NKF's mission. Cultural Humility: Fosters a team environment that values humility, continuous learning, and respect for diverse cultures. Ensures team members are equipped to interact with individuals from varied backgrounds with sensitivity. Data-Driven Decision Making & Results Orientation: Analyzes team and project data to drive performance and improve outcomes. Drives team performance, ensuring alignment with NKF's strategic objectives. Financial Acumen: Oversees budgets and identifies funding opportunities to align with revenue goals. Operational Excellence: Implements process improvements across teams, driving productivity gains. Patient and Community-Centered Focus: Leads teams and executes on implementation of programs and initiatives that address the needs of underserved populations. Ensures that patient, donor, and caregiver needs are central to all decision-making processes, while fostering team accountability for community-focused outcomes. Resource Stewardship: Manages resources responsibly, balancing cost, quality, and sustainability to maximize impact. Stakeholder Engagement: Supports NKF's mission by coordinating the efforts of volunteers, partners, and stakeholders. Engages in project management activities to ensure smooth execution of initiatives and builds relationships that strengthen NKF's impact in the community. WHAT WE OFFER Work/life Integration: Enjoy plenty of vacation time, sick leave, and holidays so you can recharge, regroup or reflect-and come back ready to tackle anything. Support for Your Health: We've got your back with top-notch medical, dental, and vision insurance plans for you and your loved ones. Peace of Mind: Rest easy knowing you're covered with life insurance and a 403(b) plan with matching company contributions to secure your future. Creative savings: Take advantage of flexible spending accounts to save on eligible healthcare and dependent care expenses. Easy Commuting: Reduce your stress with our commuter benefits program for transit and parking expenses. Support When You Need It: Access confidential counseling, support services, and resources through our Employee Assistance Program. A Chance to Spread the Word: Share the love and earn rewards by referring awesome folks to join our team. A Big Tent: We're all about creating a diverse and inclusive workplace where everyone feels valued, respected, and heard. Mission-Fueled Culture: Join a team that's passionate about making a difference and guided by values like integrity, compassion, and innovation. WORKING CONDITIONS, EQUIPMENT USED AND SPECIAL INFORMATION Must have unimpeachable integrity and trustworthiness while possessing a high degree of tact, discretion, and professionalism. Maintains effectiveness under pressure. Verbal and written communication skills will be used on a daily basis. Competency in the use of a multiple-line telephone, personal computer, fax machine, photocopier, and other standard office equipment. Flexible to work evenings/weekends as needed, pending preapproval. EQUAL EMPLOYMENT OPPORTUNITY At the National Kidney Foundation diversity, inclusion, and equal opportunity applies to both our Equal opportunity employer-vets/disabled. NKF is a merit-based employer. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required. Hybrid 2-3 Days a Week Onsite in NYC****

Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This position submits medical billing to the appropriate party, works insurance edits/errors, follows-up on adjudication of claims, works payer rejections and denials. This position primarily communicates with payers but may also have communication with patients, family members, guarantors, hospital departments, physician practices regarding information needed or to obtain status of insurance claims. **Responsibilities And Duties:** Performs accurate review, analysis, and correction of denied and rejected claims. Performs follow-up on unpaid accounts to collect payment. Research correspondence and information from phone calls with payers to ensure accurate account handing. Reviews patient insurance information for accuracy making any necessary updates. Works closely with payer representatives to bring accounts to completion. Reports trends and payer issues to management. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** **SPECIALIZED KNOWLEDGE** + The position requires a high school level of skills plus at least 1 year experience with similar work. + No certification or licensure required. + The job requires analytical skills to gather and interpret data where the information or problems are not overly difficult or complex. + This work also requires clear communication and organizational skills to prioritize and meet deadlines as needed. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Marion Patient Accounts Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment **Remote Work Disclaimer:** Positions marked as remote are only eligible for work from **Ohio** .

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a Bilingual remote/work from home position. MUST reside in Eastern or Central time zones. Compensation: $16hr plus bonus Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle. Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts * Providing thorough, efficient, and accurate account updates on computer files for each call made or received * Counseling delinquent consumers to assist in finding funds to meet their payment obligations * Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties * Complying with and staying up-to-date on all TSI policies and procedures * Maintaining knowledge of functional areas, company policies, and procedures * Performing other duties as assigned by management Qualifications * High School diploma or equivalent * Access to high-speed internet required. * FDCPA knowledge preferred. * Professional phone etiquette and solid negotiating skills. * Positive attitude and strong customer service aptitude. * Ability to problem solve and multitask. * Willingness to maintain confidentiality. * Ability to remain in a stationary position 95% of the time. * We need you doing what you do best, reaching out to our consumers! * Ability to exchange accurate information effectively over the phone. Physical Requirements: * Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols * Frequently required to sit, stand, walk, talk, hear, bend and reach * Ability to reach with hands and arms * Occasionally lift and/or move up to 20lbs with or without accommodation * Ability to stand for long periods of time with or without accommodation For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ