Blood Collection Staff - Customer Service
Cleveland, OH
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
We provide Paid-Training - no prior medical experience required!
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
* Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
* Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
* Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
* May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule (Cleveland, Ohio):
* Full-Time variable hours
* To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
* Schedule is provided two to three weeks in advance
Pay Information:
* Starting rate $18.87/hour
* Sign On Bonus: $1,500
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
* High school diploma or equivalent is required
* Customer service experience and effective verbal communication skills are required
* A current, valid driver's license with a good driving record is required.
* Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
* At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
* Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
* Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
* Prior leadership experience
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
* Medical, Dental, and Vision plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO: Starting 15 days a year; based on type of job and tenure
* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
* 401K with up to 6% company match
* Paid Family Leave
* Employee Assistance
* Disability and Insurance: Short + Long Term
* Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Auto-ApplyCollections Supervisor Merchant Cash Advance
Dublin, OH
Requirements
Skills/Requirements:
3-5 years+ years of collections experience preferably in a MCA role.
2 or more years of team lead or manager experience preferably in a call center environment.
Direct experience in merchant cash advance, small business lending, or alternative finance strongly preferred.
Strong Knowledge of collections practices, laws, and regulations.
Excellent verbal and written communication skills, with the ability to effectively negotiate and persuade customers to resolve outstanding debts.
Proven leadership skills, with the ability to motivate and guide a team to achieve targets and deadlines
Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.
Analytical mindset, with the ability to analyze data, identify trends, and make data-driven decisions.
Proficiency in using collections software and systems.
Strong Problem-solving skills, with the ability to think creatively and find innovative solutions to collections challenges.
Excellent attention to detail, ensuring accuracy in all records and communications.
Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.
Ability to maintain a full-time work schedule with regular in-person attendance. A full-time work schedule for this position includes, at a minimum, 40-hours per week.
Performs other duties as assigned.
Why Join IQVentures:
Excellent benefits
Work on multiple innovative consumer and business brands.
Diverse Culture and Inclusive Environment
Our Benefits Include*:
Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
Paid on-the-job training & professional development programs
Benefits available on the date of hire
Multiple coverage levels for Medical, Dental, & Vision
401(k) with Company match with immediate vesting
Health Savings Account
Company-provided Life & AD&D Insurance
Pet insurance
Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness and legal insurance.
IQ Ventures is an Equal Opportunity Employer. It's our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. We will provide accommodations to applicants needing accommodations to complete the application process.
At this time, IQ Ventures cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. NO Relocation Assistance Offered - Local Candidates Preferred
IQ Ventures curates, builds, and acquires businesses focused on financial services, data science, GenAI, payments and funding, customer service and more. Join the IQ Ventures team in our bright, modern Dublin, OH offices. IQ Ventures is well-regarded for its high integrity and collaborative leadership culture that rewards both individual thinking and team decision-making. Our leadership team is comprised of seasoned professionals who bring their vast experience and high standards of excellence to their work.
We are not accepting candidates from third-party recruiters at this time.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
Revenue Cycle Informaticist
Toledo, OH
**Department:** CBO Customer Service **Weekly Hours:** 40 **Status:** Full time **Shift:** Days (United States of America) As the Revenue Cycle Informaticist I, you are the conduit between Revenue Cycle operations and information technology.
Your primary goal is to facilitate seamless integration, utilization and optimization of revenue cycle management processes and applications.
You provide strategic support by analyzing data, reviewing workflows and available technologies and delivering actionable insights. In this role, you leverage data and analytics, identify root causes and propose solutions to support operations.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
REQUIREMENTS
+ Bachelor's Degree or equivalent experience
+ Proficiency in MS Office. Epic SlicerDicer Informaticist Training, Experience with MS Excel, Proficiency with Epic reporting tools (Reporting Workbench, Radar, SlicerDicer), Experience using Epic Dashboards, Perpetually Curious (Tinkerer), Analytical, Collaborative and Collegial, Influential Communicator, Manages Systems, Reduces Work, Acts with Urgency, and Integrity.
+ 1+ years in healthcare revenue cycle, medical, business, or similar work experience.
PREFERRED REQUIREMENTS
+ Bachelor's Degree in healthcare finance, IT, or related field.
+ Knowledge of front, middle or back-end revenue cycle processes. Data analysis skills, including experience with standard reporting tools (SlicerDicer or similar). Ability to execute pre-defined reports and analyze data using MS Excel. Ability to multi-task in a challenging environment. Effective communication and interpersonal skills.
+ 3+ years in revenue cycle or similar work experience.
+ Epic, Lean, FHFMA, CHFP, CRCR, or similar are a plus.
**ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (****************************************************** .
**Benefits:**
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ****************************
Equal Opportunity Employer/Drug-Free Workplace
MedTech Device Field Collections Associate - Columbus, OH
Columbus, OH
Our MedTech Device Field Collection Associate experiences a unique opportunity for collecting reprocessed medical equipment in a hospital. You will be working with surgical, non-invasive and vascular equipment within areas of the hospital such as Operating Rooms and Sterile Processing Departments. This is a great opportunity for you to gain medical experience!
You will have a flexible schedule and an opportunity to grow and expand into new opportunities while earning supplemental income and learning about the medical device industry.
What you will be doing in the role:
Visit assigned hospitals weekly to collect products to be reprocessed
Package and ship product to client manufacturing plant
Document and log daily collections totals
Notify the local Sales team of shipping supply needs
Appropriate PPE is provided to all employees prior to the start of assignments.
Available to work approximately 15 hours a week
Training for this role will be provided and is paid
Job Requirements:
An active and unrestricted driver license is required for this position
Minimum High school diploma or equivalent
Reliable vehicle for transportation
Must be comfortable with basic software programs and Microsoft operating system
Excellent customer service skills and strong attention to detail
Ability to lift 30-50 lbs
Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required
Travel Requirement:
Travel locally for up to 2-3 hours to support customer needs.
Must have an active driver license and a personal vehicle to use for job related assignments
Travel, and your time traveling is paid, as is mileage.
Preferred Attributes:
Experience in healthcare, general labor, warehouse or customer service, is beneficial for this position.
Ability to work independently in customer settings with minimal supervision.
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Benefits: This position is not eligible for our Medical Benefits.
Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client's requirements may supersede this.
*Please note: Due to the nature of this role, it is not eligible for Visa sponsorship.
LFT1
#LI-CES
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $18.00 - $22.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Auto-ApplyInsurance Billing and Collections Coordinator
Boardman, OH
Southwoods Health is hiring an Insurance Billing and Collections Coordinator, will work in the Southwoods Executive Centre in Boardman, Ohio. The Coordinator of Insurance Billing and Collections is responsible for coordinating all aspects of insurance billing, claim follow-up, and denial management to ensure timely and accurate reimbursement for services provided by The Surgical Hospital at Southwoods and Triad Health Services. This role directly manages billing and collections staff, monitors workflows, and drives process improvements to reduce denials, improve cash flow, and maintain compliance with payer requirements, organizational policies, and regulatory standards.
Essential Duties:
Coordinate daily operations of insurance billing, collections, and denial management.
Monitor work queues and distribute assignments for claim submission, payer follow-up, and appeals to ensure accurate and timely reimbursement
Drive process that contribute to all respective key performance indicators so they are in alignment with industry standard goals
Train and support newly onboarded staff
Implement denial prevention strategies with staff education
Monitor and prepare staff productivity and quality reports, provide coaching and training, and support professional development
Serve as a resource for minor billing issues, payer requirements, and escalated claims
Fill in for staffing vacancies
Ensure all billing and follow up processes are being carried out in accordance with facility policies, procedures, philosophy, and objectives
Develop a high-performing team as measured through the achievement of benchmark process outcomes, audit and compliance results, financial goals, and employee satisfaction
Remain current with regulatory changes related to revenue cycle while staying abreast of RAC/OIG audit target and ensuring the health system is in compliance
Complete and monitor staff schedules and ensure proper coverage at all times
Approve payroll, including overtime and requests for time off
Ensure continued patient satisfaction through quality of revenue cycle processes and all communications with the patients
Maintain professional development and participate in appropriate continuing education programs and committees
Perform other duties as assigned
Qualifications:
Associates degree in business administration or a related field; or a minimum of three years of progressive experience in medical billing, insurance claims, or revenue cycle operations.
Certified Revenue Cycle Representative (CRCR) (preferred)
Full-time Monday-Friday dayshift.
At Southwoods, it's not just about the treatment, but how you're treated. #SWH
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Revenue Cycle Informaticist II
Toledo, OH
Department: CBO Customer Service Weekly Hours: 40 Status: Full time Shift: Days (United States of America) As the Revenue Cycle Informaticist II, you are the conduit between Revenue Cycle operations and information technology.
Your primary goal is to facilitate seamless integration, utilization and optimization of revenue cycle management processes and applications.
You provide strategic support by analyzing data, reviewing workflows and available technologies and delivering actionable insights. In this role, you leverage data and analytics, identify root causes and propose solutions to support operations.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
REQUIREMENTS
* Bachelor's degree or equivalent experience
* 3+ years in healthcare revenue cycle, medical, business, or similar work experience
PREFERRED REQUIREMENTS
* Bachelor's degree in healthcare finance, IT, or related field
* 5+ years in revenue cycle or similar work experience
* Certification in Epic, Lean, FHFMA, CHFP, CRCR, or similar are a plus
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Benefits:
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ************************
Equal Opportunity Employer/Drug-Free Workplace
Senior Collections Specialist, Auto
Columbus, OH
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team:
At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment.
How you'll make an impact
Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management.
Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC).
Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes.
What Success Looks Like
As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics:
Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction.
Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently.
Key Attributes for Success:
A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes.
Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions.
Effective time management to balance high call volumes with personalized and strategic borrower support.
Minimum Qualifications
At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals.
Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy.
Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices.
Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs).
Preferred Qualifications
3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions.
Experience in Auto Collections is a plus.
Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines.
Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals.
Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations.
Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment.
Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure.
Position location This role is available in the following locations: Remote.
Time zone requirements The team operates on the East coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
#LI-Associate
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
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Auto-ApplyDriver / Data Collector in Hillsboro, OH
Hillsboro, OH
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
Auto-ApplyCollector
Independence, OH
Locate and monitor overdue accounts.
Record information in our Collection Software about the financial status of customers and the status of collection efforts.
Confer with customers by telephone, text, email, and in-person to determine the reason for overdue payments and to review terms of sales/credit contract.
Advise customers of necessary actions and strategies for debt repayment.
Perform various administrative functions for assigned accounts, such as recording address changes, and maintaining current critical customer contact information.
Arrange for the timely repayment of payment due and past due accounts.
Maintain collection goals, targets, and loan loss rates as set by the Director of Collections and Management.
Locate vehicles for repossession or to avoid repossession.
Get customers to redeem whose vehicle has been repossessed.
Process payments daily over the phone and in person. Go over budget and payment plans to bring the customer's account current.
Requirements and Experience:
High School diploma or GED. Excellent verbal and written communication skill is essential.
Must be able to pass a comprehensive background check.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Collector: 1 year (Required)
License/Certification:
Driver's License (Preferred)
Ability to Relocate:
Independence, OH 44131: Relocate before starting work (Required)
Work Location: In person
Commercial Collector I
Marietta, OH
Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:
* American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
* Top Workplaces USA national award in 2022, 2023, 2024 and 2025
* Newsweek's America's Best Banks 2023 and 2024
* Newsweek's America's Greatest Workplaces 2024 and 2025
* Forbes America's Best Banks 2024 and 2025
* Forbes Best-in-State Banks 2020, 2021 and 2025
* TIME's America's Growth Leaders 2026 award winner
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.
Job Purpose:
This position will be responsible for commercial loan and lease collections and related servicing. Will devise and execute effective collection strategies designed to efficiently resolve commercial delinquency, mitigate risk, and ameliorate recoveries while minimizing expense and maintaining excellent customer service. The position requires the candidate have strong negotiating skills, with the ability to interact confidently and effectively with senior leaders of prominent national corporations.
Job Duties:
* Will identify, evaluate, and resolve commercial delinquencies and manage escalated collection matters, tailoring unique strategies and negotiating complex payment arrangements to resolve delinquent accounts.
* Responsible for reviewing and analyzing loan or lease documents, payment histories, past dues, collateral and inspections, monetary compliance/defaults, covenant(s) compliance, financial statement reporting, maturities, forbearance agreements, bankruptcy, and other legal proceedings.
* Will initiate collection calls and resolve delinquencies while demonstrating proper phone etiquette, written and verbal communication skills.
* Maintain current and accurate records of all collection related communications and activities, including but limited to, actionable treatment strategies.
* Will devise and execute effective collection strategies. Recommend workout solutions and/or loan or lease modifications, implement orderly liquidation/exit or rehabilitation plans, manage foreclosures, replevin actions and repossessions.
* Collaborate with line of business partners to ensure proactive risk management and devise and implement strategy for delinquency reduction and over all asset quality improvement.
* Responsible for managing internal and external resources to effectively control expenses.
* Will provide timely and accurate reporting to senior management.
* Will be responsible for executing duties in compliance with internal policies and procedures in addition to applicable regulatory requirements.
* Will coordinate and collaborate with attorneys to enforce rights and remedies, as necessary
* Will handle administrative functions as needed for the Specialty Finance or Special Assets Departments, including but not limited to, preparation of correspondence (notices of default, demand, reservation of rights, etc).
* Will perform special projects as assigned.
* Travel - (
Schedule Work Hours: 40 hours/week, M-F
Job Skills and Preferred Qualifications:
* Bachelor's degree or equivalent work experience required.
* 5+ years of related experience in commercial collections or as a loan officer, workout banker, credit analyst, or underwriter.
* Working knowledge of the following:
* Commercial Loans and Leases (Commercial and Industrial, Real Estate, Health Care and Energy)
* Bankruptcy
* Lending laws and risks associates with troubled credits
* State collection laws
* Foreclosure and Article 9 sale processes
* Banking regulations
* Credit approvals
* Loan documentation
* Collateral valuation
* Banking policy
* Accounting and cash flow analyses
* Must be proficient using collections software and CRM systems.
* Must possess highly developed interpersonal skills.
* Strong attention to detail with organizational skills
* Thorough underwriting, accounting and cash flow analytic skills.
* Developed listening, problem solving and time management skills.
* Ability to clearly and succinctly communicate with proper grammar (excellent written, oral and presentation skills).
* Ability to work independently and properly prioritize duties with minimal guidance/supervision but also be a team player to ensure departmental goals are achieved.
Basic Qualifications:
* Bachelor's degree or equivalent work experience required.
* 5+ years commercial collection and customer service experience.
* Knowledge of banking regulations, state collection laws, and bankruptcy law.
Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.
Driver / Data Collector in Hillsboro, OH
Hillsboro, OH
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Collection Representative II - Denials
Akron, OH
Revenue Cycle Billing Operations Full-Time Days Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Works under the direction of the Denials Management Supervisor to maintain the Denials Database. Reviews, analyzes and documents all outpatient denials received by payers. Follows up with insurance companies, physicians, various hospital departments (i.e. medical records, financial counseling, healthcare review, managed care, etc.) to assure the recovery of denied revenue. Conducts statistical analysis for all denials. Assists Supervisor and Manager, Accounts Receivable with the creation of payer report card data to be used for contract negotiations.
Formal Education Required:
* Associate s degree in business, accounting, or closely related field or equivalent PAS/IT&S work experience
* Additional experience may be substituted on a year for year basis for the education requirement
Experience and Training Required:
* Five (5) or more years experience in healthcare patient accounting or health insurance industry
Other Skills, Competencies and Qualifications:
* Knowledge of basic accounting procedures, computers and other equipment used in the PFS area
* Diverse knowledge and experience in utilizing standardized PC software
* Population Specific Competency: ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
Equal Opportunity Employer/Veterans/Disabled
$23.75/hr - $28.49/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.
* Basic Life and Accidental Death & Dismemberment (AD&D)
* Supplemental Life and AD&D
* Dependent Life Insurance
* Short-Term and Long-Term Disability
* Accident Insurance, Hospital Indemnity, and Critical Illness
* Retirement Savings Plan
* Flexible Spending Accounts - Healthcare and Dependent Care
* Employee Assistance Program (EAP)
* Identity Theft Protection
* Pet Insurance
* Education Assistance
* Daily Pay
Revenue Cycle Informaticist II
Toledo, OH
**Department:** CBO Customer Service **Weekly Hours:** 40 **Status:** Full time **Shift:** Days (United States of America) As the Revenue Cycle Informaticist II, you are the conduit between Revenue Cycle operations and information technology.
Your primary goal is to facilitate seamless integration, utilization and optimization of revenue cycle management processes and applications.
You provide strategic support by analyzing data, reviewing workflows and available technologies and delivering actionable insights. In this role, you leverage data and analytics, identify root causes and propose solutions to support operations.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
**REQUIREMENTS**
+ Bachelor's degree or equivalent experience
+ 3+ years in healthcare revenue cycle, medical, business, or similar work experience
**PREFERRED REQUIREMENTS**
+ Bachelor's degree in healthcare finance, IT, or related field
+ 5+ years in revenue cycle or similar work experience
+ Certification in Epic, Lean, FHFMA, CHFP, CRCR, or similar are a plus
**ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (****************************************************** .
**Benefits:**
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ****************************
Equal Opportunity Employer/Drug-Free Workplace
Collections Specialist
Independence, OH
R10069038 Collections Specialist (Evergreen) (Open)
At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture.
We are looking for you!
Strong passion for fostering an environment of Diversity, Inclusion and Respect.
Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty.
Schedule: Hybrid (Upon training completion)
Pay - 22 an hour
Excellent Benefits: Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits Start after 30 days of employment
Recruiter: Natasha Walker/ ************************* / ************
Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency.
Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary. Assist in resolving non-payment issues.
Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes. Initiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection management.
Maintain professional relationships with branch managers, account managers, and area sales managers. Inform regional managers of issues when appropriate.
________________________Are you a MATCH?
Demonstrated excellence in oral and written communication and interpersonal skills. Ability to adapt communication style to various customer situations.
Positive attitude and willingness to learn, coupled with the ability to collaborate effectively within a team.
Customer-focused behavior, including building positive relationships and understanding customer needs.
Ability to handle challenging situations diplomatically and professionally.
Strong analytical and problem-solving skills, with the ability to make independent decisions and escalate issues when necessary.
Proficiency in Google Suite applications and/or Microsoft Office (Word, Excel). SAP experience preferred.
High School Diploma/GED required.
Associate's/Bachelor's degree preferred.
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
_________________________
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
Auto-ApplyCollections Representative
Dublin, OH
We are growing and looking to expand our Collections team. We provide paid training and opportunities for growth and advancement.
IQVentures is looking for a motivated collections associate who is looking to help people with obtaining financial assistance by providing excellent customer service while assisting customers with repaying their debt. This position works with a department of highly motivated and successful agents who take pride in their work.
Pay: $16 per hour plus monthly commission up to $3,000
Sign on bonus for experienced collectors
Schedule: Rotating schedule within our Contact Center hours- 2 late nights per week and 2 Saturdays per month required: Contact Center hours are Monday - Thursday 8:00am to 10:00pm, Friday 8am to 9pm, Saturday 11:00am to 7:00pm
Location: This is a full time position located on-site in our Dublin, Ohio office.
Responsibilities:
Receive inbound and make outbound calls collecting outstanding receivables.
Provide exceptional customer service by answering general inquires, invoice questions, and addressing customer concerns.
Contact and notify customers of delinquent accounts by telephone to solicit payment.
Locate and monitor overdue accounts, using a variety of systems.
Confer with customers by telephone to determine reasons for overdue payments and to review the terms of service, or credit contracts.
Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on credit accounts.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Record information about financial status of customers and status of collection efforts.
Perform various administrative functions for assigned accounts, such as recording address changes and updating the records of customers.
Meet Production Goals: Promise to pays, dollars collected, individual, team and/or department goals.
Perform all tasks in compliance with company policies and procedures.
Develop and maintain positive, professional relationships with peers, and customers.
Requirements
Skills:
Excellent verbal communications skills with the ability to make quick, accurate and appropriate decisions.
Strong active listening, negotiation and persuasion skills
Ability to analyze problems and resolve in a timely manner.
Ability to read and write clear and understandable instructions.
Self-starter with the ability to work independently and collaboratively in a team to achieve goals and identify and solve problems.
Ability to work in a rapidly changing deadline driven environment while effectively managing multiple responsibilities and prioritizing accordingly.
Working knowledge of Word, Excel, Outlook and PowerPoint.
Experience and Education:
High School Diploma or Equivalent
Collection or call center experience strongly preferred.
Hospitality Industry experience a plus.
Bilingual candidates a plus
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is frequently required to sit and talk on the phone for long periods of time.
We Offer:
Laidback, casual, and fun office environment
Food truck on site most days
Breakroom with free snacks
Excellent commission potential
Advancement opportunities
IQ Ventures is an Equal Opportunity Employer.
Collection Specialist
Norwood, OH
MUST HAVE A VALID DRIVER'S LICENSE AND GOOD DRIVING HISTORY.
We are Hiring Immediately! It's Your Career. Own it!
At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service and have excellent sales skills in a retail type environment.
We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your department; you will oversee managing inventory and you will be expected to provide great customer service. We're seeking driven, retail sales minded individuals capable of managing people, inventory and accounts in order to grow our business. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
• Must be at least 21 years of age
• High school diploma or GED
• Valid state driver's license and good driving record
We care for our employees.
How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. But you'll find the real benefits to joining us comes from within. You can work your way to the future you want. We'll help you own it!
Job Type:
• Full-time
Experience:
• Customer Service: 1 year (Preferred)
Education:
• High school or equivalent (Required)
License:
• Driver's License (Required), driving the company vehicle required
Work schedule
Weekend availability
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Employee discount
Collection Representative II - Denials
Akron, OH
Revenue Cycle Billing Operations Full-Time Days Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Works under the direction of the Denials Management Supervisor to maintain the Denials Database. Reviews, analyzes and documents all outpatient denials received by payers. Follows up with insurance companies, physicians, various hospital departments (i.e. medical records, financial counseling, healthcare review, managed care, etc.) to assure the recovery of denied revenue. Conducts statistical analysis for all denials. Assists Supervisor and Manager, Accounts Receivable with the creation of payer report card data to be used for contract negotiations.
Formal Education Required:
* Associate s degree in business, accounting, or closely related field or equivalent PAS/IT&S work experience
* Additional experience may be substituted on a year for year basis for the education requirement
Experience and Training Required:
* Five (5) or more years experience in healthcare patient accounting or health insurance industry
Other Skills, Competencies and Qualifications:
* Knowledge of basic accounting procedures, computers and other equipment used in the PFS area
* Diverse knowledge and experience in utilizing standardized PC software
* Population Specific Competency: ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
Equal Opportunity Employer/Veterans/Disabled
$23.75/hr - $28.49/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.
* Basic Life and Accidental Death & Dismemberment (AD&D)
* Supplemental Life and AD&D
* Dependent Life Insurance
* Short-Term and Long-Term Disability
* Accident Insurance, Hospital Indemnity, and Critical Illness
* Retirement Savings Plan
* Flexible Spending Accounts - Healthcare and Dependent Care
* Employee Assistance Program (EAP)
* Identity Theft Protection
* Pet Insurance
* Education Assistance
* Daily Pay
Collection Representative I, Revenue Cycle
Akron, OH
Collection Representative I Revenue Cycle Billing Operations Full-Time Days Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Analyzes all account delinquencies and account activity to ensure timely and accurate payments from the appropriate payers. Contacts appropriate patient or third party for collection of account. Analyzes account activity. Analyzes, investigates, and recommend alternative payment options to patients.
Formal Education Required:
a. High school diploma or equivalent
b. One (1) to two (2) years of college preferred.
Experience & Training Required:
a. Two (2) years experience in healthcare environment or at least (2) years experience in the collection field.
b. Proven sales ability considered a plus.
c. Basic knowledge of patient accounting procedures and hospital policies.
d. General knowledge of third party payers, collection laws, FDCPA ruling and collection processes.
e. Experience with automated collection system.
f. Knowledge of skip tracing techniques.
g. Working knowledge of hospital patient accounting procedures, computers, calculators, telephones, and other equipment used in the Patient Financial Services area.
Other Skills, Competencies and Qualifications:
a. Represents Summa Health System in a positive, professional, and ethical manner.
b. Strong communication skills with the ability to effectively communicate verbally and in writing with those contacted in the course of work.
c. Ability to establish productive working relationships.
d. Ability to work productively as a part of a team.
e. Ability to make good decisions and think independently.
f. Good analytical skills necessary for problem solving and patient account resolution.
g. Diverse knowledge and experience in utilizing standardized PC software.
h. Must maintain confidentiality of patient, employee, and financial information.
i. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
Level of Physical Demands:
Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently.
Equal Opportunity Employer/Veterans/Disabled
$19.23/hr - $23.08/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.
* Basic Life and Accidental Death & Dismemberment (AD&D)
* Supplemental Life and AD&D
* Dependent Life Insurance
* Short-Term and Long-Term Disability
* Accident Insurance, Hospital Indemnity, and Critical Illness
* Retirement Savings Plan
* Flexible Spending Accounts - Healthcare and Dependent Care
* Employee Assistance Program (EAP)
* Identity Theft Protection
* Pet Insurance
* Education Assistance
* Daily Pay
Collection Representative I, Revenue Cycle
Akron, OH
Collection Representative I Revenue Cycle Billing Operations Full-Time Days Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Analyzes all account delinquencies and account activity to ensure timely and accurate payments from the appropriate payers. Contacts appropriate patient or third party for collection of account. Analyzes account activity. Analyzes, investigates, and recommend alternative payment options to patients.
Formal Education Required:
a. High school diploma or equivalent
b. One (1) to two (2) years of college preferred.
Experience & Training Required:
a. Two (2) years experience in healthcare environment or at least (2) years experience in the collection field.
b. Proven sales ability considered a plus.
c. Basic knowledge of patient accounting procedures and hospital policies.
d. General knowledge of third party payers, collection laws, FDCPA ruling and collection processes.
e. Experience with automated collection system.
f. Knowledge of skip tracing techniques.
g. Working knowledge of hospital patient accounting procedures, computers, calculators, telephones, and other equipment used in the Patient Financial Services area.
Other Skills, Competencies and Qualifications:
a. Represents Summa Health System in a positive, professional, and ethical manner.
b. Strong communication skills with the ability to effectively communicate verbally and in writing with those contacted in the course of work.
c. Ability to establish productive working relationships.
d. Ability to work productively as a part of a team.
e. Ability to make good decisions and think independently.
f. Good analytical skills necessary for problem solving and patient account resolution.
g. Diverse knowledge and experience in utilizing standardized PC software.
h. Must maintain confidentiality of patient, employee, and financial information.
i. Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity
Level of Physical Demands:
Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently.
Equal Opportunity Employer/Veterans/Disabled
$19.23/hr - $23.08/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.
* Basic Life and Accidental Death & Dismemberment (AD&D)
* Supplemental Life and AD&D
* Dependent Life Insurance
* Short-Term and Long-Term Disability
* Accident Insurance, Hospital Indemnity, and Critical Illness
* Retirement Savings Plan
* Flexible Spending Accounts - Healthcare and Dependent Care
* Employee Assistance Program (EAP)
* Identity Theft Protection
* Pet Insurance
* Education Assistance
* Daily Pay