Senior collector resume examples from 2026
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How to write a senior collector resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the senior collector role.
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in senior collector-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These tips will help you demonstrate why you are the perfect fit for the senior collector position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on a senior collector resume:
- Customer Service
- Payment Arrangements
- Past Due Accounts
- Debt Repayment
- Loss Mitigation
- FDCPA
- Credit Card Accounts
- Collection Efforts
- Auto Loans
- Customer Accounts
- Inbound Calls
- Outbound Calls
- Foreclosure
- Credit Reports
- Outbound Collection Calls
- Federal Laws
- Collection Process
- Negotiation
- Data Entry System
- Payment Options
- A/R
- Collection Issues
- Collection Agencies
- Overdue Accounts
- Customer Inquiries
- Student Loans
- Credit Bureaus
- Legal Action
- Repayment Schedules
- Medicare
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write senior collector experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are effective examples from senior collector resumes:
Work history example #1
Senior Collector
Wells Fargo
- Handled mortgage loans via the modification review process and reviewed HAMP process and modification decisions.
- Experienced in repossession, skip tracing, and credit research (1995-2002) Training in FDCPA laws.
- Trained and company certified on FDCPA, RESPA and Information Protection.
- Handled account analysis, repossession outsourcing, skip tracing, and reaffirmations resulting from bankruptcy.
- Negotiated payments and collected loan payments by responding to mortgagors that were in a 30-day delinquency status to being in foreclosure.
Work history example #2
Senior Collector
IC System
- Surpassed monthly standards.Obtained FDCPA and GLBA certifications.Adapted quickly to new team criteria.
- Documented relevant information relating to communication with debtors.
- Proved ability to multitask between client communications and gathering account details from the company's customer database and management software.
- Detailed involvement in the start to finish process of short sales and deed in lieu of foreclosures.
- Performed all collection activities on VA, FHA, FHLMC, FNMA, GNMA, Conventional, and investor loans.
Work history example #3
Loan Officer
American Home Mortgage
- Reviewed title, performed verification of employment, asset verification and income verification.
- Reviewed and analyzed loan transaction packages for preliminary approval in accordance to bank guidelines.
- Processed Conventional, FHA and VA Loans for a Mortgage company who delivered to multiple investors.
- Worked with lenders to find the best loan for the clients.
- Submitted loan files to lenders and worked with confidential information.
Work history example #4
Collector
Asta Funding
- Collected installments on overdue charge off accounts for Providian and Bank One Portfolio.
- Advised clients on housing matters, such as housing rental, home ownership, mortgage delinquency, or foreclosure prevention.
- Handled account analysis, repossession outsourcing, skip tracing, and reaffirmations resulting from bankruptcy.
- Created bid calculations for foreclosure specialist before departing from company.
- Used different methods of communication to contact and locate customers.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from senior collector resumes:
Bachelor's Degree in nursing
Kent State University, Kent, OH
2009 - 2012
Highlight your senior collector certifications on your resume
Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
Here are some of the best certifications to have on senior collector resumes:
- Professional Collection Specialist (PCS)
- Certified Management Accountant (CMA)