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Senior collector vs account representative

The differences between senior collectors and account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior collector and an account representative. Additionally, a senior collector has an average salary of $85,626, which is higher than the $36,977 average annual salary of an account representative.

The top three skills for a senior collector include customer service, payment arrangements and past due accounts. The most important skills for an account representative are customer service, patients, and patient accounts.

Senior collector vs account representative overview

Senior CollectorAccount Representative
Yearly salary$85,626$36,977
Hourly rate$41.17$17.78
Growth rate-8%-8%
Number of jobs5,614183,446
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 52%
Average age4646
Years of experience1212

Senior collector vs account representative salary

Senior collectors and account representatives have different pay scales, as shown below.

Senior CollectorAccount Representative
Average salary$85,626$36,977
Salary rangeBetween $50,000 And $145,000Between $26,000 And $51,000
Highest paying City-Los Angeles, CA
Highest paying state-California
Best paying company-New Relic
Best paying industry-Finance

Differences between senior collector and account representative education

There are a few differences between a senior collector and an account representative in terms of educational background:

Senior CollectorAccount Representative
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college--

Senior collector vs account representative demographics

Here are the differences between senior collectors' and account representatives' demographics:

Senior CollectorAccount Representative
Average age4646
Gender ratioMale, 40.1% Female, 59.9%Male, 33.6% Female, 66.4%
Race ratioBlack or African American, 13.4% Unknown, 4.1% Hispanic or Latino, 20.9% Asian, 3.7% White, 57.4% American Indian and Alaska Native, 0.5%Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between senior collector and account representative duties and responsibilities

Senior collector example responsibilities.

  • Accomplish the above in compliance with HIPAA regulations.
  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Record CPT codes and ICD-9 codes on billing forms.
  • Develop and pursue collection strategies to reduce the DSO.
  • Process credit cards, purchase cards, ACH payments.
  • Used the Medicaid web portal to check claim status and eligibility.
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Account representative example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
  • Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
  • Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
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Senior collector vs account representative skills

Common senior collector skills
  • Customer Service, 16%
  • Payment Arrangements, 13%
  • Past Due Accounts, 6%
  • Debt Repayment, 5%
  • Loss Mitigation, 5%
  • FDCPA, 4%
Common account representative skills
  • Customer Service, 21%
  • Patients, 18%
  • Patient Accounts, 5%
  • Data Entry, 3%
  • Medicaid, 3%
  • Customer Satisfaction, 3%

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