Senior collector vs collections specialist

Differences between senior collector and collections specialist duties and responsibilities

Senior collector example responsibilities.

• Accomplish the above in compliance with HIPAA regulations.
• Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
• Record CPT codes and ICD-9 codes on billing forms.
• Develop and pursue collection strategies to reduce the DSO.
• Process credit cards, purchase cards, ACH payments.
• Used the Medicaid web portal to check claim status and eligibility.
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Collections specialist example responsibilities.

• Manage university A/R processes and enforce tuition payment policy.
• Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
• Review denied Medicare and Maine Medicaid insurance claims for accuracy.
• Analyze hospital insurance claims of individual patients for errors and contact major insurance carriers for claims dispute resolution.
• Analyze accounts for patients ineligible for private insurance, Medicare or Medicaid and indicating inability to pay balance.
• Possess effective persuasion and negotiation skills, excellent interpersonal and communications skills with the ability to deliver quality customer service.
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