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Senior communications analyst skills for your resume and career
15 senior communications analyst skills for your resume and career
1. PowerPoint
- Prepared PowerPoint presentations and effectively managed information logistics and delivery of high impact content and design.
- Provided clarification notices on maintenance management and readiness policy to senior staff officers using Microsoft Word and PowerPoint.
2. Strategic Communications
Strategic communication is the conscious use of communication by an organization to fulfill its mission. It is a prerequisite and a tool for effective policymaking and public participation that facilitates the exchange of information and establishes consensus amongst different points of view and interests.
- Assist in internal and external program engagement and documented various strategic communications deliverables.
- Provided strategic communications advice to the Institute s Executive Director.
3. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provided functional guidance, supervision, technical support, training and quality assurance/quality control to team personnel.
- Provide system level technical support for new and existing digital communication technologies.
4. Process Improvement
- Identified and implemented system and process improvements to enhance system and service stability.
- Develop process and process improvement solutions.
5. Press Releases
- Assisted in creating promotional materials including targeted mailers, product launch brochures, press releases, and client/consultant presentations.
- Supported media communications (press, radio and television), created press releases and organized press conferences.
6. DOD
Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.
- Integrated COCOM feedback into Joint Staff developed products and prepared necessary information papers and briefings for interagency and DoD meetings.
- Analyze office administration support for analysts supporting DOD projects to identify efficiency opportunities to prototype and write report of analysis findings.
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- Supported employee-centric initiatives including leader-led employee meetings, employee newsletters and employee engagement and retention initiatives.
- Strategized, developed and executed communication and change management efforts for $4.5 million joint venture resulting in strong employee engagement.
8. Web Content
- Write, edit, and produce communications including monthly newsletters, product-specific brochures, web content and sales flyers.
- Assist with cultivating, editing and managing print and web content, as well as prepare internal and external corporate presentations.
9. Corporate Communications
Corporate communication is a way for a company or a business to communicate and interact with their clients, whether external or internal. They usually work as investors, government agencies, employees, the media sector, employees, and the public. It is written reports, advertisements, promotional materials, press releases, interviews, and meetings.
- Directed communications team in developing and executing public relations, investor relations, corporate communications and crisis communication plans.
- Direct the Corporate Communications copy editor and designers on collateral pieces and campaigns.
10. Training Materials
- Trained contractors and developed training materials.
- Reviewed, edited, and produced marketing and training materials Produced documentation in print, HTMLHelp, WebHelp, and PDF formats
11. Strategy Development
- Lead analyst on customized analytics applied from the earliest stages of strategy development through campaign optimization and launch.
12. Telecommunication
- Analyzed and resolved telecommunication issues with vendors.
- Supported telecommunication networks for the State Department.
13. Communication Materials
- Developed, edited and maintained personalized and non-personalized practice-specific benefits communication materials for Fidelity internal and external employee benefits clients.
- Developed communications materials (website, sponsor communications packs, presentations, emails, other communication materials).
14. HTML
- Developed new templates for PDF page layouts and HTML output to take advantage of Flare's expanded feature set.
- Develop a three tiered approach to the delivery of e-learning content that provides HTML based learning in as little as hour.
15. Content Development
Content development refers to how users receive knowledgeable fillings obtained through extensive research, editing, and manipulations of the content to suit their needs.
- Managed the content development, versioning, and materials distribution for the team using an internal SharePoint site.
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What skills help Senior Communications Analysts find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on senior communications analyst resumes?
Kevin Trowbridge Ph.D.
Department Chair, Associate Professor of Public Relations, Belmont University
The basic skills for entry-level communication practitioners haven't changed much over the years. Writing, design, and content creation are essential. What has changed are the channels we use to communicate. In addition to the basic skills, new practitioners must understand the places and platforms to communicate with their target audience. And we don't have to rely only on face-to-face and traditional media like newspapers, magazines, radio, and television to get our messages out. Social media have empowered the consumer to become engaged creators and influencers. And that's changed the playbook for communication professionals.
It's important to show your proficiency with basic communication skills and traditional and social media platforms. Even better, if your resume can showcase your real-world experience and the results you've achieved, you are sure to stand out from the crowd and get past the initial screening of applicants.
What hard/technical skills are most important for senior communications analysts?
Kevin Trowbridge Ph.D.
Department Chair, Associate Professor of Public Relations, Belmont University
Aspiring communication professionals must be able to use applications for word processing, create presentations, organize data, communicate digitally (e.g., email), and manage tasks and projects. You can do a lot of simple tasks using web-based apps, and that's what many students have used through school. However, you'll stand out if you're a superuser who really knows how to work applications like Microsoft Word, PowerPoint, Excel, and Outlook. These applications are powerhouses-if you know how to use them. If you can work magic with them and do it efficiently, you're already ahead of the game, and it will make your life so much easier. Of course, other specialized applications may be required by your organization or your position, e.g., design, photography, audio, and video editing software. Be prepared to learn the ones you need. There is plenty of online tutorials that are free or inexpensive.
Another way to set yourself apart is by earning and showcasing you are invested in your own professional development. There are increasing numbers of industry-recognized courses and exams to earn certificates showing your competencies in the profession. For example, seniors or recent graduates could earn the Principles of Public Relations Certificate offered by the Universal Accreditation Board, Public Relations Society of America (PRSA), and its student organization, PRSSA. Google, HubSpot, and Muck Rack are among industry service providers who have developed training programs where students can earn certificates to make them marketable.
What soft skills should all senior communications analysts possess?
Kevin Trowbridge Ph.D.
Department Chair, Associate Professor of Public Relations, Belmont University
What technical skills for a senior communications analyst stand out to employers?
List of senior communications analyst skills to add to your resume

The most important skills for a senior communications analyst resume and required skills for a senior communications analyst to have include:
- PowerPoint
- Strategic Communications
- Technical Support
- Process Improvement
- Press Releases
- DOD
- Employee Engagement
- Web Content
- Corporate Communications
- Training Materials
- Strategy Development
- Telecommunication
- Communication Materials
- HTML
- Content Development
- VoIP
- Cost Savings
- Internal Clients
- Mac
- Company Intranet
- Network Design
- Windows
- PBX
- TCP/IP
- Unified Communications
- ACD
- Microsoft Sharepoint
- Executive Communications
- Telecommunications Systems
- Target Audience
- Voice Systems
- CMS
- PC
- Network Operations
- T1
- Lan
- Sops
- Data Services
- Version Control
- Ethernet
- HR
- SOX
- Warfighting
- Cell Phones
- Network Devices
Updated January 8, 2025