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Top 50 Senior Communications Analyst Skills

Below we've compiled a list of the most important skills for a Senior Communications Analyst. We ranked the top skills based on the percentage of Senior Communications Analyst resumes they appeared on. For example, 10.9% of Senior Communications Analyst resumes contained Web Content as a skill. Let's find out what skills a Senior Communications Analyst actually needs in order to be successful in the workplace.

These are the most important skills for a Senior Communications Analyst:

1. Web Content

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high Demand
Here's how Web Content is used in Senior Communications Analyst jobs:
  • Write, edit, and produce communications including monthly newsletters, product-specific brochures, web content and sales flyers.

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2. Intranet

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high Demand
Here's how Intranet is used in Senior Communications Analyst jobs:
  • Direct participation in the corporate Intranet and Social Network Development Project and establishment.
  • Supported team in the creation of a newly developed intranet site to provide one stop shop information to the deployment community.
  • Acted as liaison between ECMC and newly acquired Corinthian staff, and worked with both the redaction and intranet teams.
  • Created, edited and managed content for Intranet to help keep employees informed and engaged.
  • Manage design, content and upkeep of employee intranet site.

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3. Sharepoint

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high Demand
Here's how Sharepoint is used in Senior Communications Analyst jobs:
  • Served as SharePoint technical lead for the Taxpayer Advocate Service, an interdependent national agency of the Internal Revenue Service.
  • Provide direct customer service for the MCC including daily email communication and providing weekly reports using Microsoft SharePoint and Excel.
  • Output risk reports from database and uploaded into division SharePoint Website for access by all team members.
  • Provided superior customer service though design of SharePoint team sites.
  • Managed company intranet site, utilizing SharePoint as the platform.
  • Developed and delivered templates and workflows within SharePoint 2010 to enhance internal communication objectives.
  • Upload these reports to the government SharePoint site so all federal team leads and Contracting Officers can review the contract deliverables.
  • Managed the content development, versioning, and materials distribution for the team using an internal SharePoint site.

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4. PBX

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high Demand
Here's how PBX is used in Senior Communications Analyst jobs:
  • Administer and ShoreTel PBX and voice mail at the Foster Wheeler Salt Lake City office.
  • Conceived, coordinated and implemented, acquisition and move of on-premise 500+ user Nortel PBX switch.
  • Coordinate projects for wireless communication, voicemail processing system cutovers, PBX adds, moves, changes and office relocations.

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5. Project Management

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high Demand
Here's how Project Management is used in Senior Communications Analyst jobs:
  • Project management skills in leading several corporate projects.
  • Involved in internal and external division audits for the ISO:9001 registration and certification in Project Management and System Engineering.
  • Project management of shipboard wideband satellite and Alcatel voice communication systems.

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6. Voip

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high Demand
Here's how Voip is used in Senior Communications Analyst jobs:
  • Respond to and resolve Tier 3 escalations for voice infrastructure (traditional telephony and VoIP).
  • Trouble shooting Cisco VOIP phones both wired and wireless.
  • Implemented the company's first VoIP connection eliminating International-calling costs between corporate office and Hilden, Germany branch.
  • Install and program Avaya 4600 series VoIP telephones.
  • Support Nortel M3900 series, I2000 series VOIP phones and wireless WLAN 2211 handsets.

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7. Communication Plans

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high Demand
Here's how Communication Plans is used in Senior Communications Analyst jobs:
  • Research and internal diagnostics in order to develop accurate communication plans.
  • Prepared and managed Marketing Communications Services (MCS) Departmental Communication Plans, project schedules and core project budget estimates.
  • Assisted with and provided guidance to the staff to develop communication plans for Associated Circuits and Manual Operator Actions.
  • Create communication plans and presented them to the health plan leadership.

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8. Technical Support

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high Demand
Here's how Technical Support is used in Senior Communications Analyst jobs:
  • Provided functional guidance, supervision, technical support, training and quality assurance/quality control to team personnel.
  • Provide system level technical support for new and existing digital communication technologies.
  • Administered technical support to end users on brokerage trading floors.

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9. Internal Communications

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high Demand
Here's how Internal Communications is used in Senior Communications Analyst jobs:
  • Led development of the business s internal communications annual operating plan for 2014, 2015 and 2016.
  • Write key messages and copy for internal communications about business ethics.

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2 Internal Communications Jobs

No jobs at selected location

10. Tcp/Ip

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high Demand

11. Corporate Communications

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high Demand
Here's how Corporate Communications is used in Senior Communications Analyst jobs:
  • Directed communications team in developing and executing public relations, investor relations, corporate communications and crisis communication plans.
  • Direct the Corporate Communications copy editor and designers on collateral pieces and campaigns.
  • Served as the liaison between internal departments and the corporate communications department.

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3 Corporate Communications Jobs

No jobs at selected location

12. Press Releases

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high Demand
Here's how Press Releases is used in Senior Communications Analyst jobs:
  • Assisted in creating promotional materials including targeted mailers, product launch brochures, press releases, and client/consultant presentations.
  • Managed and created all outbound communication, press releases, brand and marketing strategies for various socialmedia and digital platforms.

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13. Oversaw

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high Demand

14. Process Improvement

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high Demand
Here's how Process Improvement is used in Senior Communications Analyst jobs:
  • Identified and implemented system and process improvements to enhance system and service stability.
  • Develop process and process improvement solutions.
  • Chaired the employee process improvement committee.

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15. DOD

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average Demand
Here's how DOD is used in Senior Communications Analyst jobs:
  • Integrated COCOM feedback into Joint Staff developed products and prepared necessary information papers and briefings for interagency and DoD meetings.
  • Used interagency and DoD intelligence sources to develop prioritized IO targets.

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16. T1

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average Demand
Here's how T1 is used in Senior Communications Analyst jobs:
  • Coordinate installations and disconnections of T1, CO Trunks, POTS lines, ISDN circuits and Frame Relay services.
  • Installed and supported circuits and T1 lines as well as Token Ring and Ethernet networks.
  • Extend T1 and ISDN lines from DMARC to MPOP.
  • Configured and maintained Windows NT workstations, Cabletron hubs, Cisco routers, multiplexers, and T1 backbone network.
  • install, upgrade, troubleshoot T1 circuits, tracingextending circuit ID's).

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17. Active Directory

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average Demand
Here's how Active Directory is used in Senior Communications Analyst jobs:
  • Use Active Directory to manage Computers and Users.
  • Add workstations/servers to active directory and domain.

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18. ACD

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average Demand
Here's how ACD is used in Senior Communications Analyst jobs:
  • Managed the testing, installation and design work for all new ACD hardware, software and peripheral equipment purchased by Household.
  • Replaced old ACD environment by moving it to a cloud based virtual contact center.
  • Provided training and ongoing support for ACD phones, voicemail, pagers, and cellular telephones for over two hundred users.
  • Performed adds, moves, and changes Built ACD call ques for internal customer service center.

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19. Mac

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average Demand
Here's how Mac is used in Senior Communications Analyst jobs:
  • Managed a $1.2M WAN project to direct connect Mack's 200+ dealers in North America.
  • Process telecommunication moves, adds and changes (MACS).
  • Administered MacAfee EPO for Windows servers and workstations.
  • Install & configure Cabletron hubs, Set up a Vlan testing environment using Cablentron MMAC+, FDDI, Ethernet Switching.

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20. PCS

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average Demand
Here's how PCS is used in Senior Communications Analyst jobs:
  • Developed new methods to enable communications between PCs, Minis and Mainframes.
  • Connected new modems, terminals, printers and PCs to the mainframe.

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21. CMS

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average Demand
Here's how CMS is used in Senior Communications Analyst jobs:
  • Maintain CMS daily tape rotation.
  • Create Agent ID's, Voice Mail accounts and CMS accounts.
  • Create Call Management System (CMS) logins and maintain database.

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22. Data Services

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average Demand
Here's how Data Services is used in Senior Communications Analyst jobs:
  • Provide support for client data services and networks installed in the Foster Wheeler Houston office.

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23. Powerpoint

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average Demand
Here's how Powerpoint is used in Senior Communications Analyst jobs:
  • Prepared PowerPoint presentations and effectively managed information logistics and delivery of high impact content and design.

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24. Content Development

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average Demand

25. Cell Phones

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average Demand

26. Strategic Communications

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average Demand
Here's how Strategic Communications is used in Senior Communications Analyst jobs:
  • Assist in internal and external program engagement and documented various strategic communications deliverables.
  • Provided strategic communications advice to the Institute s Executive Director.
  • Support the implementation of NexGen IT systems and integrate a strategic communications strategy for client activities.
  • Support the implementation of Suntiva Social Media Campaign and integrate a strategic communications strategy.

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27. Html

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average Demand
Here's how Html is used in Senior Communications Analyst jobs:
  • Developed new templates for PDF page layouts and HTML output to take advantage of Flare's expanded feature set.
  • Reviewed, edited, and produced marketing and training materials Produced documentation in print, HTMLHelp, WebHelp, and PDF formats

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28. Telecommunications Systems

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average Demand
Here's how Telecommunications Systems is used in Senior Communications Analyst jobs:
  • Project managed several system upgrades and installations for telecommunications systems.
  • Integrate telecommunications systems with several proprietary hospital systems.
  • Designed and implemented all computer point of sale (POS) and telecommunications systems in new Lexington, Kentucky store.

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29. Windows XP

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average Demand

30. Ethernet

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low Demand
Here's how Ethernet is used in Senior Communications Analyst jobs:
  • Design and implement LAN/WAN related projects (Token Ring/Ethernet).

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31. SOX

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low Demand
Here's how SOX is used in Senior Communications Analyst jobs:
  • Ensured secure (HIPPA, SOX and Confidential) traffic and normal traffic data traversed reliably on network components.
  • Applied Microsoft Service Packs/Security updates quarterly to over 5000 servers to keep them SOX compliant.

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32. Isdn

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low Demand
Here's how Isdn is used in Senior Communications Analyst jobs:
  • Devised, implement and completed ISDN Termination Project which resulted in cost savings of over $575K for AARP.

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33. SIP

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low Demand
Here's how SIP is used in Senior Communications Analyst jobs:
  • Provided Tier III troubleshooting support, in ACD, Call Recording, CTI, SIP Trunk.

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34. Internal Clients

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low Demand

35. Business Units

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low Demand
Here's how Business Units is used in Senior Communications Analyst jobs:
  • Partner closely with business units in effective communication using various communication vehicles.
  • Create web sites to post information from business units.

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36. Training Programs

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low Demand

37. Stakeholders

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low Demand
Here's how Stakeholders is used in Senior Communications Analyst jobs:
  • Participated with strategic planning team to better define organization's mission and communication of mission to stakeholders.
  • Collaborated with senior leaders to ensure successful transition while targeting stakeholders.
  • Engaged stakeholders and organized fundraisers and community outreach projects.
  • Negotiated taxable values of real and personal property with multiple stakeholders, to include taxpayers and Real Estate firms.
  • Partnered with key stakeholders to drive consistent messaging to key audiences accurately and timely across all shifts.
  • Lead on developing community relations outreach program with stakeholders at Aberdeen Proving Ground (APG).
  • Supported Joint Program Executive Office for Chemical and Biological Defense (JPEO-CBD) with strategic communications to stakeholders and warfighters.

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38. Communication Materials

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low Demand

39. LAN

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low Demand
Here's how LAN is used in Senior Communications Analyst jobs:
  • Supported miscellaneous telecommunications such as cellular phones, wireless systems and teleconferencing.
  • Coordinated the Sustainability Strategic Plan and corporate social inclusion programs.
  • Participate in strategic planning for quarterly marketing campaigns.
  • Planned, Designed, Installed, configured and tested computer systems, hardware, networking software and different operating system software.
  • Planned, directed and implemented the consolidation of American Airlines Headquarters which included the relocation of over 1000 workstations.
  • Planned, designed, and implemented network security measures in order to protect data, software, and hardware.
  • Support program management with strategic planning and management of leadership activities within the U.S. Coast Guard.
  • Acted as primary day-to-day client communication contact, balancing client needs with budget and internal matrices.
  • Planned, designed and installed LAN and WAN networks and structured wiring including dual Ethernet backbone.
  • Coordinated and planned Video Teleconference with other companies which decreased travel expenses by 50%.
  • Provided and coordinated network hardware and software technical support for all LAN users.
  • Developed and executed plans to earn positive media coverage for products and company.
  • Published the CM Planning Guidance FY 13-14 that was distributed U.S. Army wide.
  • Prepared worldwide command and control response plans and wrote operational deficiencies reports.
  • Assist with the process and procedures for the HOR/GAO Disaster Plan Recovery.
  • Managed and maintained worldwide LAN/WAN for over 3,000 nodes.
  • Provided backup support for LAN in NA.
  • Created an inline document template for SOPs, Reference Guides, and Research Plans.
  • Planned project timelines and oversaw team progress towards goals.
  • Provide On-call After Hours Support for Avaya PRI and landline telephone issues as well as wireless service emergencies.

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40. Version Control

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low Demand
Here's how Version Control is used in Senior Communications Analyst jobs:
  • Maintained version control for all assigned document libraries.

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41. Network Operations

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low Demand
Here's how Network Operations is used in Senior Communications Analyst jobs:
  • Network Operations Management included reviewing telecommunications request to ensure the best use of the available equipment and circuits.
  • Work with network operations on various IT projects and issues.
  • Architected and consolidated 15 large scale voice platforms into 4 data centers, centralizing network operations.

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42. Verizon

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low Demand
Here's how Verizon is used in Senior Communications Analyst jobs:
  • Worked with telephone carriers AT&T and Verizon to resolve billing issues.

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43. HR

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low Demand
Here's how HR is used in Senior Communications Analyst jobs:
  • Provided accurate and timely information to clients through various communications channels to promote employee awareness and recognition.
  • Mitigated risk factors through careful analysis of financial and statistical data.
  • Managed the installation and support of 114 X.25 communication sites throughout the continental United States.
  • Enhanced the company's image within the community through participation in community events and programs.
  • Served as a key communication lead through two acquisitions and a successful proxy battle.
  • Project leader accountable for three member team; scheduling, task assignments and reviews.
  • Led team members across 64 Parishes and three states confirming and securing FEMA property.
  • Hand selected by SVP of HR to participate in PepsiCo s future Leader Program.
  • Developed executive communications and Live Meetings for key stakeholders of CIO and SVP-HR.
  • Managed team of three analysts covering companies in the US and Canada.
  • Order and purchase standard equipment and software through approved vendors.
  • Reported immediate security threats to NCO in charge.
  • Analyzed metrics (open rates/click-through/deliverability); improved response rates.
  • Developed Bi-directional integrations between Core HR system and Campus solutions.
  • Lead analyst on customized analytics applied from the earliest stages of strategy development through campaign optimization and launch.
  • Shredded RFPs, aligned PWS and SOW requirements, and wrote, edited, and finalized Tech Volumes.
  • Managed 75 codecs daily located nationwide to perform Audio-Video conferences throughout the AARP network nationwide via H.323.
  • Managed voice communication needs for 120 Amex Travel offices throughout the US.
  • Perform day to day programming through Optivity Telephony Manager (OTM) as well as report generating through telecom billing.
  • Designed integrations between Peoplesoft HR system and third party enterprise portal.

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44. Ensure Compliance

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low Demand

45. Facebook

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low Demand

46. Voice Systems

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low Demand
Here's how Voice Systems is used in Senior Communications Analyst jobs:
  • Traffic engineered, and made recommendations concerning cost-effectiveness and maintenance of voice network, and voice systems in U.S. offices.
  • Support and maintenance of voice systems.

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47. Executive Office

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low Demand

48. Commander

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low Demand
Here's how Commander is used in Senior Communications Analyst jobs:
  • Analyzed communications traffic and prepared reports for submission to Base Commanders.
  • Constructed daily media analysis and briefed senior leaders in top-secret Commander's Update Briefing.

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49. External Customers

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low Demand

50. Communication Campaigns

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low Demand

Senior Communications Analyst Jobs

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20 Most Common Skills For A Senior Communications Analyst

Web Content

17.0%

Intranet

8.3%

Sharepoint

6.8%

PBX

5.4%

Project Management

5.4%

Voip

5.1%

Communication Plans

4.8%

Technical Support

4.5%

Internal Communications

4.5%

Tcp/Ip

4.2%

Corporate Communications

4.2%

Press Releases

4.2%

Oversaw

3.9%

Process Improvement

3.9%

DOD

3.6%

T1

3.3%

Active Directory

3.3%

ACD

2.7%

Mac

2.7%

PCS

2.7%
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Typical Skill-Sets Required For A Senior Communications Analyst

Rank Skill
1 Web Content 10.9%
2 Intranet 5.4%
3 Sharepoint 4.4%
4 PBX 3.4%
5 Project Management 3.4%
6 Voip 3.3%
7 Communication Plans 3.1%
8 Technical Support 2.9%
9 Internal Communications 2.9%
10 Tcp/Ip 2.7%
11 Corporate Communications 2.7%
12 Press Releases 2.7%
13 Oversaw 2.5%
14 Process Improvement 2.5%
15 DOD 2.3%
16 T1 2.1%
17 Active Directory 2.1%
18 ACD 1.7%
19 Mac 1.7%
20 PCS 1.7%
21 CMS 1.7%
22 Data Services 1.7%
23 Powerpoint 1.5%
24 Content Development 1.5%
25 Cell Phones 1.5%
26 Strategic Communications 1.5%
27 Html 1.3%
28 Telecommunications Systems 1.3%
29 Windows XP 1.3%
30 Ethernet 1.3%
31 SOX 1.1%
32 Isdn 1.1%
33 SIP 1.1%
34 Internal Clients 1.1%
35 Business Units 1.1%
36 Training Programs 1.1%
37 Stakeholders 1.1%
38 Communication Materials 1.1%
39 LAN 1.1%
40 Version Control 1.0%
41 Network Operations 1.0%
42 Verizon 1.0%
43 HR 1.0%
44 Ensure Compliance 1.0%
45 Facebook 1.0%
46 Voice Systems 1.0%
47 Executive Office 1.0%
48 Commander 1.0%
49 External Customers 1.0%
50 Communication Campaigns 1.0%
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4,154 Senior Communications Analyst Jobs

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