What does a senior communications analyst do?
A senior communication analyst's main objective is to process and analyze communication information for the benefit of their company. They need to have excellent communication skills to create outgoing communications and find potential clients. They also analyze communications with clients to identify their behavioral patterns. They also recommend procedures, policies, and technologies that will help their organization achieve its goals.
Senior communications analyst responsibilities
Here are examples of responsibilities from real senior communications analyst resumes:
- Plan, configure, and manage, end user remote IPsec/SSL VPN access via Cisco ASA and Fortinet Fortigate firewalls.
- Prepare PowerPoint presentations and effectively manage information logistics and delivery of high impact content and design.
- Resolve Ethernet LAN communication internal customer calls either by direct repairs or by modification of the network.
- Support Nortel M3900 series, I2000 series VOIP phones and wireless WLAN 2211 handsets.
- Used interagency and DoD intelligence sources to develop prioritize IO targets.
- Coordinate with vendors for installation of router, bridges, concentrators, switches, hubs.
- Contribute to the design, provisioning, and operations of local and wide area network.
- Coordinate projects for wireless communication, voicemail processing system cutovers, PBX adds, moves, changes and office relocations.
- Orchestrate a telecommunications task own T1 utilization.
- Programme a variety of ACD applications, analyze call center productivity and perform diagnostics to identify communications problems
- Utilize advanced statistical analyses in SAS to identify up-sale/cross-sale opportunities for multiple catalog clients resulting in increase sales and revenues.
- Develop RFP's for vendors and generate work & service PO's.
- Identify optimal telecom service providers and facilitate RFI and RFP process to negotiate competitive pricing.
- Utilize advanced statistical analyses in SAS to identify up-sale/cross-sale opportunities for multiple catalog clients resulting in increase sales and revenues.
Senior communications analyst skills and personality traits
We calculated that 18% of Senior Communications Analysts are proficient in PowerPoint, Strategic Communications, and Technical Support. They’re also known for soft skills such as Detail oriented, Leadership skills, and Organizational skills.
We break down the percentage of Senior Communications Analysts that have these skills listed on their resume here:
- PowerPoint, 18%
Prepared PowerPoint presentations and effectively managed information logistics and delivery of high impact content and design.
- Strategic Communications, 9%
Assist in internal and external program engagement and documented various strategic communications deliverables.
- Technical Support, 6%
Provided functional guidance, supervision, technical support, training and quality assurance/quality control to team personnel.
- Process Improvement, 6%
Identified and implemented system and process improvements to enhance system and service stability.
- Press Releases, 5%
Assisted in creating promotional materials including targeted mailers, product launch brochures, press releases, and client/consultant presentations.
- DOD, 4%
Integrated COCOM feedback into Joint Staff developed products and prepared necessary information papers and briefings for interagency and DoD meetings.
"powerpoint," "strategic communications," and "technical support" are among the most common skills that senior communications analysts use at work. You can find even more senior communications analyst responsibilities below, including:
Detail oriented. The most essential soft skill for a senior communications analyst to carry out their responsibilities is detail oriented. This skill is important for the role because "computer network architects create comprehensive plans of the networks they are creating with precise information describing how the network parts will work together." Additionally, a senior communications analyst resume shows how their duties depend on detail oriented: "create and maintain updated company press materials: fact sheets and key messages, which require attention to detail. "
Leadership skills. Another soft skill that's essential for fulfilling senior communications analyst duties is leadership skills. The role rewards competence in this skill because "many computer network architects direct teams of engineers, such as computer hardware engineers, who build the networks they have designed." According to a senior communications analyst resume, here's how senior communications analysts can utilize leadership skills in their job responsibilities: "managed cadenced internal and executive communicationssent to corporate associates, field leadership and stores. "
Organizational skills. This is an important skill for senior communications analysts to perform their duties. For an example of how senior communications analyst responsibilities depend on this skill, consider that "computer network architects who work for large firms must coordinate many different types of communication networks and make sure they work well together." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a senior communications analyst: "developed organizational structure and procedures for annual filings and qhp certifications in compliance with cms guidance. ".
Analytical skills. senior communications analyst responsibilities often require "analytical skills." The duties that rely on this skill are shown by the fact that "computer network architects have to examine data networks and decide how to best connect the networks based on the needs and resources of the organization." This resume example shows what senior communications analysts do with analytical skills on a typical day: "provide support for client data services and networks installed in the foster wheeler houston office. "
Interpersonal skills. Another common skill required for senior communications analyst responsibilities is "interpersonal skills." This skill comes up in the duties of senior communications analysts all the time, as "these workers must work with different types of employees to successfully design and implement computer and information networks." An excerpt from a real senior communications analyst resume shows how this skill is central to what a senior communications analyst does: "applied interpersonal, analytical and computer skills to troubleshoot incoming problems and disbursed cases to the appropriate information systems team members. "
The three companies that hire the most senior communications analysts are:
- Lowe's Companies6 senior communications analysts jobs
- Deloitte6 senior communications analysts jobs
- CVS Health4 senior communications analysts jobs
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Compare different senior communications analysts
Senior communications analyst vs. Design team member
A voice engineer is responsible for evaluating the efficiency and performance of voice over internet protocols (VoIP) to support the optimization of system networks for operations. Voice engineers design and manage the features of the VoIP and ensure that the transmissions meet the quality standards and specifications. They also run multiple diagnostic tests for the networks and recommend technical solutions for faster information processing to avoid operational delays and downtimes. A voice engineer must have excellent communication and technical skills to recognize failures and inconsistencies and maintain the safety and security across the networks.
These skill sets are where the common ground ends though. The responsibilities of a senior communications analyst are more likely to require skills like "strategic communications," "technical support," "process improvement," and "communication campaigns." On the other hand, a job as a design team member requires skills like "strong work ethic," "team-oriented environment," "wordpress," and "solidworks." As you can see, what employees do in each career varies considerably.
Design team members tend to reach similar levels of education than senior communications analysts. In fact, design team members are 4.7% less likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.Senior communications analyst vs. Voice engineer
Lead Data Architects are experienced employees who manage the data architecture needs of the company. They also manage the data architects who fulfill these needs. They are in charge of creating data management systems based on the requirement of the company. They work hand in hand with data engineers and information technology professionals to create these systems. Lead Data Architects design data systems based on the internal and external data sources of the company. They would then create a blueprint to centralize these systems to streamline the different processes of the company.
In addition to the difference in salary, there are some other key differences worth noting. For example, senior communications analyst responsibilities are more likely to require skills like "powerpoint," "strategic communications," "process improvement," and "communication campaigns." Meanwhile, a voice engineer has duties that require skills in areas such as "unity," "qos," "cisco unity," and "jabber." These differences highlight just how different the day-to-day in each role looks.
On average, voice engineers earn a higher salary than senior communications analysts. Some industries support higher salaries in each profession. Interestingly enough, voice engineers earn the most pay in the technology industry with an average salary of $99,614. Whereas senior communications analysts have higher pay in the finance industry, with an average salary of $110,143.In general, voice engineers achieve lower levels of education than senior communications analysts. They're 5.7% less likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Senior communications analyst vs. Network planner
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a senior communications analyst is likely to be skilled in "strategic communications," "technical support," "process improvement," and "communication campaigns," while a typical network planner is skilled in "ip," "switches," "project management," and "network infrastructure."
Network planners earn the best pay in the technology industry, where they command an average salary of $104,917. Senior communications analysts earn the highest pay from the finance industry, with an average salary of $110,143.network planners typically earn similar educational levels compared to senior communications analysts. Specifically, they're 2.2% more likely to graduate with a Master's Degree, and 0.6% more likely to earn a Doctoral Degree.Senior communications analyst vs. Lead data architect
Even though a few skill sets overlap between senior communications analysts and lead data architects, there are some differences that are important to note. For one, a senior communications analyst might have more use for skills like "powerpoint," "strategic communications," "technical support," and "process improvement." Meanwhile, some responsibilities of lead data architects require skills like "analytics," "data management," "java," and "data governance. "
Lead data architects enjoy the best pay in the technology industry, with an average salary of $114,504. For comparison, senior communications analysts earn the highest salary in the finance industry.In general, lead data architects hold higher degree levels compared to senior communications analysts. Lead data architects are 11.3% more likely to earn their Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.Types of senior communications analyst
Updated January 8, 2025
