Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun.
JOIN CANNON as a Senior Automation Specialist in SAN LUIS OBISPO. San Luis Obispo is on the beautiful central coast of California, has temperate weather, scenic beaches, is surrounded by the wine country, and offers endless recreational opportunities.
PROJECTS INCLUDE Instrumentation and Controls/SCADA, Water Resources, Transportation, Recreational Facilities, Solar Facilities, Oil Field Applications, Agriculture, Food Processing.
SENIOR AUTOMATION SPECIALIST JOB SUMMARY
A successful Senior Automation Specialist will be able to independently approach industrial electrical and control systems from the viewpoint of functional analysis, technical evaluation, design objectives, and solution development. They will be involved in designing, implementing, and improving industrial automated systems and processes within a manufacturing or industrial setting including but not limited to system design, integration, testing, and troubleshooting, as well as project management and client coordination. Will work in both the office and heavy industrial environments, onsite.
SENIOR AUTOMATION SPECIALIST JOB DUTIES
Lead or support integration projects, including scope development, budgeting, scheduling, and procurement.
Assist in the development and cost estimation for proposals tailored to client requirements.
Interface with clients to ensure successful project coordination, system performance, and client satisfaction.
Design and program automated systems: PLCs, sensors, actuators, control panels, and HMI interfaces.
Create and troubleshoot PLC code (Rockwell, Modicon preferred) and HMI applications for industrial processes.
Integrate new automation systems with existing processes and equipment.
Oversee and train others to test, validate, and calibrate automated systems to ensure compliance, reliability, and safety.
Identify opportunities for process improvements to enhance efficiency, reduce costs, and increase system reliability.
Maintain detailed documentation (schematics, SOPs, backups) for all automation systems.
Specify and commission SCADA systems, including server/client setup, network architecture, and instrumentation.
Requirements: 8+ years' experience integrating automation and electrical systems in industrial environments.
Strong knowledge of PLC systems (Rockwell Automation, Modicon), HMI programming, and SCADA integration.
Proficiency in industrial wiring diagrams, ladder schematics, and logic drawings.
Programming experience in ladder logic, function block diagrams, and object-oriented structured text programming languages and SQL.
Experience with process instrumentation and final control elements (VFDs, control valves, transmitters, sensors).
Skilled with configuration tools, such as handheld HART communicators and computer-based configurators.
Familiarity with industrial communication protocols (Ethernet/IP, RS232, RS485, HART, Serial/Ethernet radios).
Proven project management experience across automation lifecycle phases.
Strong problem-solving, documentation, and collaboration skills.
Effective written and verbal communication in English.
Ability to perform basic circuit and instrument calculations and apply mathematical concepts in engineering tasks.
Certified Electrician is a plus.
Valid driver's license and proof of insurance required.
WE OFFER competitive salaries, relocation assistance, excellent benefits package, remote work flexibility, and an active and positive team building, work environment.
Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age.
Compensation details: 00 Yearly Salary
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We're seeking a Workfront and Fusion Consultant to support the implementation of Workfront as an Enterprise Portfolio and Project Management tool. As the Workfront Consultant, you will work closely with our team to elicit requirements and design future state processes that are needed to establish an optimized Workfront solution. This role will also be responsible for end-to-end configuration of a scalable Workfront environment, leveraging Fusion where needed. This includes object-level structure, user management, reporting and dashboards, and workflow management.
The ideal candidate for this role will be strong in both Workfront and Workfront Fusion, with a track record of successfully implementations at the Enterprise Level, beyond marketing functions. If you are a strategic thinker, have excellent communication and leadership skills, have a strong-results orientation, and are passionate about delivering results, we encourage you to apply for this exciting opportunity.
Responsibilities include:
System Architecture and Design
* Utilize systems and business analysis techniques to develop and facilitate impactful Adobe Workfront discovery and design sessions with cross-function teams
* Design scalable Workfront solutions to meet business needs.
* Develop architectural blueprints as needed that align with organizational goals.
* Ensure system architecture integrates seamlessly with other enterprise systems.
* Conduct system evaluations and provide recommendations for improvements.
System Administration, Configuration and Testing
* Manage and configure Workfront environments, including user roles, permissions, and object configurations.
* Implement custom fields, forms, templates, and reports in Workfront.
* Develop and execute test plans to ensure system functionality and performance.
* Identify and document system defects and work with developers to resolve them.
* Conduct user acceptance testing (UAT) and obtain stakeholder sign-off.
* Perform regular system audits to ensure data integrity and compliance.
* Monitor system performance and implement necessary optimizations.
* Ensure all solutions meet organizational standards and best practices.
* Drive continuous improvement and stay updated on the latest Workfront and Fusion features and industry trends.
Fusion Development
* Develop and maintain Workfront Fusion automations to streamline business processes.
* Create custom APIs and integrations between Workfront and other enterprise applications.
* Troubleshoot and resolve issues related to Workfront Fusion workflows.
* Optimize Fusion scenarios for performance and efficiency.
Stakeholder Collaboration
* Collaborate with project managers to define work scope, deliverables, and timelines.
* Work closely with business stakeholders to gather and analyze requirements.
* Provide expert advice on best practices for Workfront utilization.
* Conduct/participate in regular meetings to review project progress and address concerns.
* Facilitate training sessions and workshops for end-users and administrators.
Documentation and Reporting
* Maintain detailed documentation of system configurations, workflows, and processes.
* Generate and analyze reports to provide insights and recommendations for improvement.
* Develop and maintain user guides and training materials.
* Document and track system changes and updates.
Support and Maintenance
* Provide support for Workfront-related issues and inquiries.
* Manage system upgrades, patches, and maintenance activities.
* Ensure business continuity by implementing backup and recovery plans.
* Monitor and manage system security and access controls.
*Skills*
Workfront, fusion, adobe, advance text mode, Configuration, Support
*Additional Skills & Qualifications*
Key Skills:
* Excellent analytical, problem-solving, and decision-making skills
* Ability to work independently and as part of a team
* Accuracy and strong attention to detail
* Exceptional results-orientation
* Effective at prioritizing and working in a fast-paced, collaborative, and service-oriented environment with quick turnaround times
* Strong presence, communication, and listening skills, with the ability to engage effectively in both one-on-one and large group settings.
* Quick learner with a flexible, adaptive, and creative mindset (out of the box thinker)
*Job Type & Location*This is a Contract position based out of Johnston, RI.
*Pay and Benefits*The pay range for this position is $70.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 16, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$70-75 hourly 7d ago
Remote Window Shade Automation Specialist - Western US
A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered.
#J-18808-Ljbffr
$72k-94k yearly est. 1d ago
Remote Entry-Level IT Specialist (Veteran-Friendly) Colorado
We're hiring entry-level IT Specialists in Colorado to join our growing remote IT team. This position is ideal for U.S. military veterans discharged between 2012 2025. No prior IT experience? We provide full hands-on training to help you succeed in a civilian IT career.
Your Responsibilities
Support setup and maintenance of computer systems and networks
Troubleshoot technical issues and provide basic solutions
Learn to install and configure hardware, software, and applications
Follow IT security protocols and support data protection
Collaborate with remote team members
Qualifications
Veterans discharged 2012 2025 strongly encouraged
No prior IT experience required
Strong communication, teamwork, and attention to detail
Interest in technology is a plus
What We Offer
Competitive pay: $26 $33/hr
Flexible remote work schedule
Paid IT training and certification opportunities
Veteran-supportive workplace with career growth
Apply today and start your next mission a successful career in IT!
IT Training Specialist
Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**)
Duration of Assignment: 6 - Months - Possible Extension
An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems.
Minimum Education:
• Bachelor's Degree Degree in a related field required.
Minimum Experience:
• Minimum 3 years of proven IT training experience, preferably in a healthcare setting.
• Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
• Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio
• Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus
• Ability to understand business and clinical application workflows
• Experience writing eLearning scripts a plus
• Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials
• Experience utilizing SnagIt
• Experience working in large and dynamic project environment preferred
• Proven track record of excellence as a professional
Accountabilities:
• Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Create “self paced” learning avenues using video, audio and other computer based learning tools.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Develop specific classroom style training programs for new applications and hardware.
• Monitor, evaluate and record training activities and program effectiveness.
• Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.
• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers.
• Design, plan, organize and direct orientation and training for employees on Information Technology applications.
• Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations.
As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution.
This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately.
What You'll Do
Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks.
Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system.
Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience.
Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily.
Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors.
Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues.
Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution.
Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process.
What We're Looking For
2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience.
Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus.
Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels.
Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations.
Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script.
Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment.
Strong customer support and client relation skills, prioritizing a customer-focused approach.
Ability to prioritize multiple tasks effectively and execute on resolutions under pressure.
Additional Information
Base Pay Range:
24.80 - 34.10 USD Hourly
This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
Job DescriptionDescription:
Avum is seeking a highly skilled SeniorConfigurationManagement (CM) Lead to serve as the authoritative technical leader for configurationmanagement operations, providing comprehensive baseline control for complex information systems. This role facilitates Configuration Control groups, orchestrates change management processes, and establishes robust CM frameworks for enterprise systems.
The position ensures all system modifications are meticulously documented, tested, and approved through proper Government channels, applying deep expertise in DoD standards, regulatory compliance, and complex system integration. The CM Lead provides guidance, oversight, and leadership to configurationmanagement teams while promoting best practices and maintaining rigorous quality control across the system lifecycle.
Key Responsibilities:
Lead and manageconfigurationmanagement operations, ensuring integrity and control of system baselines for complex information systems.
Establish, implement, and maintain CM frameworks tailored to DoD contracting systems.
Facilitate configuration control groups and oversee change management processes, ensuring all modifications are reviewed, approved, and properly documented.
Develop and enforce CM policies, procedures, and standards aligned with DoD requirements and best practices.
Provide leadership, mentorship, and technical guidance to a team of configurationmanagementspecialists.
Conduct configuration audits, impact analyses, and compliance assessments to ensure system modifications meet operational and regulatory requirements.
Coordinate with development, testing, and operations teams to ensure seamless system integration and baseline control.
Maintain comprehensive documentation and reporting to support governance, compliance, and decision-making.
What You Will Need:
U.S. Citizenship is required.
An active Top Secret security clearance is required.
Minimum of ten (10) years of relevant experience in configurationmanagement, including baseline control, change management, and system integration.
Deep knowledge of configurationmanagement standards (e.g., DoD 5015.2, MIL-STD-973) and lifecycle practices across hardware, software, and systems domains.
Proven experience leading or supervising a team of configurationmanagementspecialists.
Relevant certification from a nationally recognized technical authority (e.g., CMII, ITIL, PMI, or equivalent).
A Bachelor's Degree in a technical or business discipline from an accredited college or university.
Extensive experience supporting DoD or Federal contracting systems.
Strong analytical, problem-solving, and documentation skills.
Excellent communication skills to liaise with technical teams, management, and Government stakeholders.
What's In It For You:
Receiving a competitive compensation and benefits package that includes bonuses and 401K with 6% matching that vests immediately.
Joining a mission-driven, technically forward team.
Location:
This role is fully remote. The candidate must be available during core Eastern Standard Time (EST) hours, Monday through Friday, and may need to travel for occasional in-person meetings.
About Avum:
Avum, Inc. is a certified Small Disadvantaged Business who provides advanced software, database, and business intelligence systems to the DoD/Military, Intelligence Community, and Federal, State, Local, and Commercial clients since 1991. We manage technical programs and projects and provide strategic guidance to support our customers' system engineering efforts. We provide sustainment in mission-critical and secure environments. We support information assurance activities and accreditation for the systems we deploy. Our engineers conduct rapid prototyping and Agile customer-focused iterations to produce complex applications, predictive analytic data environments, and NIST SP 800-53 compliant system architecture deployed within Navy and DoD networks. We have subject matter experts in multiple domains and technical expertise across all core technology stacks. We specialize in application development, large-scale database design, data engineering, and data visualization. Through results-driven, agile collaboration, the company continually researches and deploys secure solutions that exceed customer expectations in meeting or beating customer-allocated budgets and schedules. We aspire to the highest standards of ethical behavior and professional integrity in providing our customers with service that consistently earns us the highest possible performance ratings.
Avum, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.
Requirements:
AT A GLANCE
RVO Health is seeking a full time Weight Management Clinical Lead to be the primary provider-facing leader responsible for day-to-day management and performance coaching of clinical providers. This role ensures consistent delivery of care in alignment with approved clinical standards, supports provider development, and escalates governance-level decisions to the Senior Medical Director. Success is measured by provider reliability, clinical consistency, patient experience behaviors, and safe/efficient clinic operations.
What You'll Do
In this exciting role, you will report directly to the Senior Medical Director and play a vital leadership role supporting our clinical providers, including physicians and advanced practice providers (APPs). You'll enjoy a balanced schedule, spending half your time delivering clinical care (20 hours per week) and the other half driving leadership, quality, and operational excellence (20 hours per week). You'll lead the day-to-day coordination of provider workflows, schedules, and capacity, while ensuring documentation standards and service quality are consistently met. Your guidance will be key in providing real-time support to providers, helping to safeguard patient safety, enhance the patient experience, and keep our clinic running smoothly and efficiently.
Primary Responsibilities:
Clinical Documentation & Protocol Standards:
Uphold and reinforce clinical standards, including the use of structured documentation templates and adherence to standardized clinical workflows and decision support tools
Ensure individual clinical judgment is exercised while maintaining consistent documentation and workflows across providers
Quality Monitoring & Chart Review:
Conduct proactive, data-informed, and continuous quality oversight
Perform routine chart and peer reviews to identify quality gaps, risk patterns, or deviations from standards of care
Escalate quality, safety, or compliance concerns in a timely manner
Minimum expectations: Address recurring issues with coaching and follow-up within 2 weeks; escalate safety events or high risk patterns to SR Medical Director same day when urgent or otherwise within 1 business day
Leadership Responsibilities:
Conduct regular 1:1s with each provider (minimum monthly; more frequently for onboarding or performance support)
Own provider onboarding and standardization, ensuring adherence to approved workflows, documentation requirements, and patient communication standards
Provide real-time coaching and timely feedback; document encounters and report recurring patterns
Reporting & Clinical Insight:
Provide regular reports and clinical insights to inform decision-making and strategic planning
Utilize data to drive improvements in clinical care and operational efficiency
Targeted Workforce Development:
Assist in the recruitment of clinical staff
Lead structured onboarding and training specifically for weight loss providers, including training on obesity-medicine workflows and virtual communication etiquette
Clinical Supervision:
Provide direct oversight for virtual clinicians to ensure adherence to established protocols and standards of care
Serve as central escalation point for complex clinical cases and technical failures
Operational Optimization:
Assist clinical & operational management in coordination of daily medical service delivery, including managing scheduling, intake systems, and activities between referring and consulting physicians
Collaborate with practice manager to oversee clinical flow, staffing coordination, scheduling support, and problem-solving to ensure clinical throughput
Performance Metrics (KPIs)
Utilization: Achieving a Practitioner Utilization Rate (PUR) of 70% to 85% at scale
Access: Maintaining average patient wait times of
Growth: Meeting specific census and program expansion targets for the weight loss service line
Experience: Maintaining a Net Promoter Score (NPS) above 80 and high staff satisfaction scores
Quality: Evaluated by case-level quality monitoring and the implementation of solutions for clinical trends
Engagement: Tracking immediate staff satisfaction scores and daily clinician engagement
30/60/90-day Focused Expectations
By 30 days:
Establish 1:1 cadence; publish provider expectations (documentation, workflows, communication norms)
Identify top 3 performance/consistency gaps and begin coaching plans
By 60 days:
Demonstrate measurable improvement in 1-2 agreed areas (documentation timeliness, protocol adherence, complaint theme reduction)
Standardize onboarding and “how we operate” provider guide
By 90 days:
Sustained consistency across providers; reliable escalation and documentation of patterns; clear partnership rhythm with Ops and SMD
What We're Looking For
Advanced Practice Provider (NP, PA) with relevant certification and licensure
Minimum of 5 years clinical experience, including leadership roles
Strong understanding of clinical workflows, documentation standards, and quality assurance processes
Excellent communication and interpersonal skills
Proven ability to lead teams and manage performance
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
Starting Salary: $136,000 - $160,000
Access to a Free Udemy for Business subscription-thousands of hours of learning content on hundreds of different subjects at your fingertips
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Pharmacy Benefits
Income Protection Plans
Pet Services Plans
Mental Health Support
Wellness Coaching
HSA- Health Savings Account
Commuter Benefits
Gym & Fitness Center Discount Program
Who We Are:
Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world.
RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.
We do not provide visa sponsorship for this role at this time.
#LI-remote
RVO Health Privacy Policy: ***********************************
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Affirm is seeking a leader to enable high quality servicing experience within our Operations organization. In this role, you will define and execute the strategy that enables Affirm's servicing operations to scale efficiently, compliantly, and with world-class customer and merchant experiences.
We are looking for someone who can set the vision for operational readiness, ensuring our people, processes, resources evolve in lockstep with Affirm's servicing strategy. You will build and lead cross-functional initiatives to optimize workflows, strengthen knowledge systems, and design learning programs that accelerate performance across geographies and languages.You will partner closely with cross-functional stakeholders and augmented staff to drive operational readiness, streamline workflows, and deliver agent-facing resources that are accurate, engaging, and aligned with company goals and operational KPIs.
We are seeking a hands-on, data-driven leader who thrives in enabling servicing experiences in the Operations space. This role will support both internal operations and external vendor/partner teams and will serve as a connector between servicing strategy and day-to-day execution, helping to scale Affirm's servicing experience.
What You'll Do
Set Strategic Direction: Define and execute the servicing strategy in lockstep with servicing leaders to enable high quality experiences.
Lead Transformation Initiatives: Drive enterprise-wide improvements leveraging Lean Six Sigma, change management, and data-driven methodologies to unlock efficiency, compliance, and customer satisfaction.
Build Technical Resources: Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Own Learning & Training Strategy: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Champion Global Readiness: Anticipate and design for operational needs tied to product launches, program expansion, and regulatory changes.
Drive Insights: Use metrics, dashboards, and qualitative feedback to continuously assess workflows, knowledge adoption, training impact, and localization quality, while influencing senior leadership decisions.
Influence & Partner at Scale: Serve as a trusted advisor to executives, cross-functional partners, and vendor leaders-driving alignment between company goals and day-to-day execution.
Build a High-Performing Ecosystem: Lead and coach augmented staff, contractors, and cross-functional contributors to deliver world-class content and learning experiences.
Lead Change at Scale: Ensure global teams successfully adopt new processes, platforms, and resources through structured change management practices.
What We Look For
5+ years of experience in operational excellence, experience enablement, knowledge management or training leadership, preferably within large-scale or global operations.
Proven track record of setting strategy and delivering measurable impact across efficiency, compliance, and customer experience.
Expertise in Lean Six Sigma, project/program management, and change management (Black Belt, PMP, or Prosci certification preferred).
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Strong background in regulated industries (financial services, fintech, or consumer lending highly preferred).
Exceptional influence and communication skills, with the ability to engage executives, coach teams, and align diverse stakeholders.
Analytical and data-driven mindset, with a focus on measurable outcomes and continuous improvement.
Comfort operating in ambiguous, high-growth environments with a builder's mindset.
Global perspective with experience supporting vendor/partner operations and distributed teams.
Willingness to travel up to 20-30% to support global sites and vendor partners.
Base Pay Grade - I
Equity Grade - 3
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).
USA base pay range (CA, WA, NY, NJ, CT) per year: $115,000 - $155,000
USA base pay range (all other U.S. states) per year: $102,000 - $142,000
Employees new to Affirm typically come in at the start of the pay range.
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk .
You will lead a variety of strategic, analytical, and operational projects to enhance carrier and broker relationships, build underwriting workflows, underwrite a profitable book, and launch new insurance products. You will partner with senior leaders, external carrier partners, and cross-functional teams to drive and support our management liability growth efforts while managing and strengthening our most important relationships. You will own the success of our management liability product line.
We are seeking a strategic, execution-oriented leader to own and scale our admitted & surplus Management Liability product portfolio, including Directors & Officers (D&O), Employment Practices Liability (EPLI), Fiduciary, and Crime insurance on a primary and excess basis. You will be accountable for the P&L of our Management Liability portfolio, guiding growth strategy, underwriting structure, and go-to-market execution in partnership with our insurance, data, and engineering teams.
This role requires someone who can design structured, scalable underwriting systems, while also bringing underwriting gravitas to the field - supporting senior territory leads, brokers, and carrier partners with clarity, expertise, and decisiveness. We are looking for a proactive individual who takes ownership over initiatives and drives execution with limited oversight.
YOU WILL
Own and Optimize the Management Liability Portfolio
Be directly accountable for the P&L of our Management Liability products - balancing growth, compliance, and profitability.
Drive national and regional growth targets in partnership with senior territory leads and broker partners.
Underwrite or support the most complex submissions, especially those escalated through authority guidelines or strategic priorities.
Act as the escalation point for underwriting guideline referrals, and be seen by the field as a trusted expert.
Set and Execute Product Strategy
Lead go-to-market (GTM) strategy for Management Liability: messaging, broker training, coordination with the rest of the underwriting team, enablement materials, and external positioning.
Develop and iterate target market initiatives, identifying classes, geographies, or niches where our value proposition gives us a strategic edge.
Shape and oversee product audits, ensuring underwriting consistency, guideline adherence, and feedback loop closure.
Build Scalable, Systematic Infrastructure
Own or coordinate the creation of underwriting guidelines, decision trees, and rating logic, ensuring alignment across manual, automated, and hybrid workflows and overall company goals.
Work with data and engineering teams to codify underwriting logic, enabling automation, default recommendations, and triage logic.
Develop structured processes to capture and act on market trends, adjusting rate strategy, appetite, and workflow defaults to maintain competitiveness and profit.
Partner with Carriers and Brokers
Lead carrier relationships for Management Liability, including new filings, audits, product approvals, and ad hoc initiatives.
Serve as the face of product leadership to strategic brokers - building trust through responsiveness, underwriting depth, and insight.
Deliver training and support to distribution teams to maximize broker engagement and quote-to-bind efficiency.
Optimize with Data
Collaborate with data science to run scenario models, pricing experiments, and profit optimization analyses across products and segments.
Use performance data to recommend updates to appetite, coverage terms, pricing, and underwriting strategy.
Track and synthesize portfolio KPIs - translating into product strategy and operational changes.
YOU HAVE
10+ years of experience in management liability insurance, including extensive experience developing and managing rating manuals, underwriting guidelines, and policy forms.
Expertise in pricing, portfolio management, and risk modeling across management liability lines, with a deep understanding of emerging and complex industries.
Proven experience in drafting and optimizing insurance forms: Demonstrated ability to design declarations, GTCs, and endorsements that align with both carrier risk tolerances and market demands.
Strong organizational and analytical skills: Ability to conduct sophisticated data analysis, distill insights, and present actionable recommendations to internal and external stakeholders.
Experience developing and executing strategies to scale: Proven track record of launching new products, optimizing product-market-fit, and driving profitable growth in a dynamic, fast-paced environment.
Exceptional leadership and collaboration skills: Ability to lead cross-functional teams and drive change across underwriting, product, engineering, and data functions.
A self-starter mindset: Comfortable with rolling up your sleeves to meet aggressive growth goals and continuously iterate on product offerings.
WHO YOU WILL WORK WITH:
Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors.
Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America, where he headed data & analytics & oversaw the data infrastructure behind some of their largest programs.
Brad Bahler, Territory Lead: Brad has over a decade of experience in management liability underwriting. He managed one of the largest books of small business management liability risks at Travelers, where he was known for his deep understanding of coverage, outstanding submission response times, and boundless enthusiasm for the space.
Stanley Wang, Director, Pricing Analytics: Before joining Counterpart, Stanley worked as an actuary within the pricing solutions and methods team at USAA to combine actuarial pricing with data science models. Before that, he was a leading data scientist for Digital Partners, a Munich Re Company where he specialized in building data science models and insights for leading insurtech companies. He has had many other relevant roles such as capital modeling, risk management etc. He lives in New York with his growing family.
Mike Foster, Insurance Operations Lead: MIke has over two decades of experience in insurance operations, strategy, transformation, and customer experience. Before joining Counterpart, Mike led a 120+ person team at Lincoln Financial, overseeing strategy, analytics, and service operations for group benefits. Earlier in his career, he spearheaded digital transformation efforts and managed large-scale operations teams at both Lincoln and Liberty Mutual, where he launched new service models and built cloud-native platforms from scratch. Mike is known for their thoughtful leadership, data-driven decision-making, and ability to scale operational excellence in complex environments.
WHAT WE OFFER
Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it.
Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year.
Stock Options
Health, Dental, and Vision Coverage
401(k) Retirement Plan
Parental Leave
Home Office Allowance: to set up your home office with the necessary equipment and accessories.
Book stipend
Professional Development Reimbursement
No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones.
Charitable Contribution Matching
COUNTERPART'S VALUES
Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.
We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.
The Manager of Transaction Management oversees all real estate transactions for House Buyers of America, managing both acquisition and disposition deals from contract through closing. This is a hands-on, player/coach role responsible for leading the transaction team while managing a personal pipeline in a fast-paced, high-volume environment. This role requires strong ownership, assertiveness, and the ability to solve complex transaction problems. The ideal candidate thrives under pressure, holds others accountable, and is willing to do what it takes to get deals closed.
What you will do
Manage acquisition and disposition transactions from contract ratification through settlement
Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors
Establish, track, and manage KPIs for all team members
Hire, supervise, train and mentor Transaction Coordinators
Develop and update all policies and procedures, including creating video and written training documents
Ensure all policies and procedures are being followed
Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines
Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy
Request loans for new acquisitions and coordinate with lenders
Manage construction loan draw requests in partnership with the Construction team
Oversee all property listings, including procuring professional photography and virtual staging
Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms
Ensure the company CRM is updated consistently and accurately for all transactions
Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results
Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications
Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings
Assist with market expansion efforts, including sourcing and managing title company relationships and 3
rd
party brokers
Maintain a high level of customer service for buyers, sellers, and partners
Assist with hiring and managing 3
rd
party property managers to manage our rental portfolio
Thrive in a fast-paced environment; availability may include evenings and weekends as needed
What we're looking for
2+ years of people management experience in settlement, title, or transaction management
5+ years of real estate transaction experience
Proven experience managing high-volume acquisitions and dispositions
Highly assertive and comfortable holding internal teams and external partners accountable
Strong work ethic and ownership mindset
Ability to independently resolve complex real estate transaction issues
You love people and are obsessed with making customers happy
Bachelor's degree required
Proficient with Microsoft Office and CRM systems
You thrive on working in a fast paced environment
Why you'll love working here
Fully remote work environment
Competitive pay, strong benefits, and a great company culture
Work hard / play hard environment with great people
Company Growth (Jan-Nov 2025)
Revenue increased 67% year over year
Acquisitions increased 71% year over year
Dispositions increased 70% year over year
We are continuing our nationwide expansion, now operating in 44 states plus Washington, DC.
House Buyers of America is a residential real estate investment company founded in 2001 and headquartered in Chantilly, Virginia. We buy, renovate, and resell a high volume of homes offering a guaranteed, fast, and hassle-free sale to people who want to sell their house without paying a Realtor commission. We have a history of strong growth and success, having bought and sold thousands of houses. Our Company went from $0 to $50 million in annual revenue in its first 3 years in business and won the Ernst and Young Entrepreneur of the Year award.
House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. ****************************
Compensation Range: $80-$130k per year plus up to $10k performance based annual bonus
Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always.
Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.
Job Summary:
As a Lead, Benefits Configuration,you will be responsible for managing, coaching and developing a team of benefit configuration analysts that support cross-functional teams during client implementations. You will ensure delivery of a high quality SmithRx product by building and managing pharmacy benefit plans on various platforms. This role will also be responsible for supporting the Plan Operations team with core benefits operations functions and best practices in benefit configuration.
What you will do:
Manage team members in the delivery of benefit configuration and documentation aspects of the plan build and maintenance responsibilities to drive the highest level of performance and meet or exceed service level agreements.
Manage employee performance through defined employee scorecards and performance metrics.
Provide ongoing feedback and coaching to ensure performance targets are met, provide appropriate levels of direction and support to your team members as needed.
Schedule employees, track productivity, maintain work schedules, coordinate different activities, and approve time off and overtime.
Participate in initiatives to support process/workflow improvements, leverage new system capabilities within work processes, and consistently institute best practices within the function.
Work with clients, identifying and understanding benefit plan requirements. Build and maintain pharmacy benefit plans for client groups.
Own all aspects of benefit configuration organization and structure for accounts by monitoring plan data integrity.
Provide leadership support to team members for escalations and complex configuration requests.
Communicate to leadership on project status, escalating issues when appropriate, and drive changes to improve workflow efficiency.
Be accountable for ensuring review and resolution of inquiries from internal teams such as member support and customer success are completed timely to improve member experience.
What you will bring to SmithRx:
Bachelor's degree or equivalent work experience required.
5+ years of experience in benefits configuration with a healthcare or health insurance organization.
2+ years' supervisory experience in appropriate PBM or Medical Insurance environment preferred.
Ability to analyze benefit plan design and configuration rules within an automated claims processing system.
Ability to maintain production levels and quality goals.
Robust analytical skills; advanced skills in Microsoft Excel.
Excellent organizational, interpersonal and communication skills (via face-to-face meetings, conference calls and written correspondence).
Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
Communicate project status and escalate issues for improved workflow efficiency
Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments.
Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven.
Flexible, dependable, adaptable, and able to respond under the pressure of a fast-paced technology company.
Must be willing to travel up to 10% of the time.
What SmithRx Offers You:
Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Discretionary Paid Time Off
Paid Company Holidays
Wellness Benefits
Commuter Benefits
Paid Parental Leave benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities
Chicago, Illinois, US Joint Base Lewis-McChord, Washington, US Fairborn, Ohio, US Fort Meade, Maryland, US Dover, Delaware, US Wright-Patterson AFB, Ohio, US Business Systems/Analysis 12238 Full-Time Yes - May Consider Occasional/Part Time Teleworking for this position
$85032.41 - $141720.69
**Position Description & Qualifications**
**Position Description & Qualifications**
Serco is excited to continue our support to the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment.
The F-35 Joint Program Office (JPO) is a joint, multi-national program and is the Department of Defense's (DoD) focal point for defining affordable next generation strike aircraft weapon systems among the United States (U.S.) Air Force (USAF), U.S. Navy (USN), U.S. Marine
Corps (USMC), and U.S. allies currently composed of seven (7) cooperative international partners: the United Kingdom, Italy, Netherlands, Canada, Australia, Denmark, and Norway; as well as Foreign Military Sales (FMS) customers. The F-35 is the next generation strike fighter bringing cutting-edge technologies to the battle-space of the future.
Our AFLCMC/WJ ConfigurationManager, located in Wright-Patterson AFB, OH, supports the F-35 AFLCMC/WJ Chief Engineer. The AFLCMC/WJ ConfigurationManager is responsible for performing configurationmanagement coordination and documentation actions necessary to track and document the baseline system configuration of the F-35A and all integrated subsystems. Configurationmanagement documentation includes logistics, training, mission planning, and aircraft systems in support of AFLCMC/WJ activities to include continued airworthiness. As such, the ConfigurationManager has broad understanding of the current aircraft systems and support systems specifications and be abreast of future changes for the F-35A and report to AFLCMC/WJ Chief Engineer potential risks and issues as well as specific impacts and concerns to the Air Force customers. The AFLCMC/WJ ConfigurationManager also serves as a focal point for the F-35 AFLCMC/WJ's file management custodian who is responsible for maintaining all electronic media and documentation required by Air Force Instruction (AFI).
In this role, you will:
+ Attend and/or administer F-35 technical meetings (virtual and site meetings).
+ Preparation of analysis products, trip reports and periodic reports in support of the above duties.
+ Provide recommendations, written papers, and briefs to support the US Air Force (AF) JSF acceptance and airworthiness.
+ Provide white papers and/or PowerPoint briefings in support of AFLCMC/WJ documenting the AF position on F-35A.
+ Provide data recording and analysis of F-35 configuration.
+ Develop written guidance and procedures for file management in accordance with Air Force Instruction (AFI).
+ Provide other deliverables as directed by AFLCMC/WJ Chief Engineer or Director.
+ Provide detailed documentation management of the F-35A Air System to include Vehicle Systems, Weapon Integration, Propulsion, Mission Systems (MS), Off-Board Mission Systems (OMS), Human System Integration (HSI), Training Systems, and Autonomic Logistics (AL).
+ Participate on behalf of AFLCMC/WJ in system engineering technical reviews, Airworthiness, service acceptance, DD-250 and LRIP/Lot contract compliance, track Joint Technical Data (Flight Series data, technical orders), software/block plan configurationmanagement, and configuration review teams.
+ Review and provide analysis of air system change management to include modifications, action requests (AR), software problem and anomaly report (SPAR), deficiency report (DR) and change requests (CR) and track as they progress through contractor and government approval boards. Assist Systems Engineer in the analysis of all contractor provided design documentation. Supports and manages the coordination of these actions with USAF agencies to develop a single service position to the Joint Strike Fighter Program Office (JSFPO).
+ Support preparation of both Unclassified and Classified F-35A briefings to General Officer level USAF stakeholders as directed by the AFLCMC/WJ. Review and comment on JPO databases to include CMPro. Develop and maintain file management system for historical tracking in accordance with AFI.
You will be part of a dynamic team of F-35 JPO staff at Wright-Patterson AFB, OH, who works closely with the customer and other key F-35 National Security and Allied stakeholders to deliver quality F-35 systems.
To be successful in this role , you will have:
+ An Active DoD Secret clearance.
+ An Associates Degree
+ A minimum of 3 years of program experience in aircraft systems or similar configurationmanagement.
+ A minimum of 6 years of experience in program management, technical or business analysis discipline.
+ The ability to provide onsite support at the Wright-Patterson AFB, OH, AFLCMC/WJ, F-35 Joint Program Office (JPO) a minimum of 3 days per week, each week. Onsite days in the JPO office may increase to provide onsite support up to 5 days per week to support the needs of the customer. Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager.
+ Previous experience in configuration identification, control, audit, and status accounting; DOD configurationmanagement policies, procedures, review cycles, instructions, and standards; engineering change proposal evaluations.
+ Previous experience with development, production, ancillary equipment, ground support equipment, test & evaluation, and fleet operations of a DoD and international acquisition aircraft program.
+ Previous experience evaluating Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents.
+ Previous experience in providing guidance and assistance in configurationmanagement and change control and ensuring that all Class I (Major) changes and variances are properly processed and dispositioned.
+ Previous experience in collecting and maintaining process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures.
+ Travel up to 10%.
Additional Desired Skills:
+ Microsoft Offices to include: Outlook,Teams, SharePoint, Excel, Word, and PowerPoint.
If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career!
**Company Overview**
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Pay Transparency**
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
+ Medical, dental, and vision insurance
+ Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
+ 401(k) plan that includes employer matching funds
+ Tuition reimbursement program
+ Life insurance and disability coverage
+ Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
+ Birth, adoption, parental leave benefits
+ Employee Assistance Plan
To review all Serco benefits please visit: ******************************************* .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Delivery Management Capability Leader
The Delivery Management Capability Leader is a strategic and operational leader responsible for architecting and driving the Scrum Master, Program, and project management capability within the Digital Solutions group. The Capability Leader will lead and evolve the Program, Project and Scrum Master discipline within the firm's Digital Solutions organization, ensuring a team strategy that proactively aligns with business objectives and 18-month rolling roadmaps. This leader will ensure that each discipline delivers high-quality, innovative, and standards-driven solutions that support business objectives in an Agile SAFe environment. This leader will create an environment where team members thrive - combining technical excellence with a culture of continuous learning, collaboration, and innovation. The ideal candidate will have deep experience building high-performing Scrum Master, Program and Project management teams, capable of managing both complex enterprise engineering and low-code/no-code solutions, and fostering a culture of technical excellence, agility and innovation. The role requires balancing hands-on technical credibility with strong leadership and people's development skills. The role demands visionary leadership, fostering a culture of collaboration, innovation, and continuous improvement, while building robust processes and accountability mechanisms that enable predictable, efficient, and high-quality delivery across all digital initiatives. The Capability Leader is accountable for achieving success metrics, setting discipline expectations, and holding the team to the highest standards of quality and delivery.
ESSENTIAL DUTIES:
Organizational and People Leadership
Create and execute a comprehensive talent strategy for each discipline, ensuring optimal skill mix, clear roles, and progressive career paths to support enterprise delivery needs and proactively align with 18-month rolling roadmaps.
Support planning processes to understand business goals and align future development goals and strategies
Recruit, build, and inspire a diverse and high-performing team of Scrum Masters, Program and Project managers with the right capability mix for the firm's evolving portfolio. This includes fostering career growth through mentoring and continuous learning
Build and maintain competency frameworks and targeted training programs that drive excellence in Agile delivery and provide accelerated growth for early-career and mid-level developers
Cultivate a collaborative, learning-oriented culture that values efficiency, innovation, and quality.
Mentor and empower high-performing teams
Process and Standards Management
Define and execute the Scrum Master, Program and Project management strategy aligned with the firm's Digital Solutions vision and SAFe framework
Document and continuous improvement of delivery processes, templates, and best practices across the development discipline
Ensure standardized Agile and SAFe practices across all development, ensuring consistency in ceremonies, tools and performance measures
Implement governance and quality control mechanisms to uphold high delivery standards across products, projects, and programs.
Lead process audits and champion compliance with regulatory and security requirements.
Partner with Solution Architecture, Development, QA, Data, and Operations capability leaders to ensure end-to-end delivery efficiency and consistency.
Operational Efficiency and Tooling
Lead and hold the team accountable for identifying and implementing opportunities to streamline delivery workflows through AI, automation, and modern delivery tools.
Oversee Scrum Master, Program and Project management activities across multiple Agile teams, ensuring predictable delivery and adherence to SAFe principles
Champion modern delivery management practices including DevSecOps, CI/CD, automated testing, and reusable architecture patterns
Evaluate and deploy emerging technologies that enhance productivity, accuracy, and cross-disciplinary collaboration.
Implement metrics and maturity models to assess and continually improve the capabilities' effectiveness
Agile Delivery Enablement
Partner with Scrum Masters, Release Train Engineers, and Agile Coaches to ensure teams adhere to SAFe principles and maximize velocity
Champion continuous improvement across Agile ceremonies, backlog refinement, and quality gates
Proactively remove systemic impediments that hinder efficiency or slow delivery cycles
Quality and Continuous Improvement
Establish and track KPIs and metrics to measure discipline performance, including throughput, quality, and automation adoption
Lead process audits to identify and implement improvement opportunities
Foster a culture of built-in quality and delivery excellence, ensuring solutions meet current and future business needs.
Stakeholder Engagement and Communication
Serve as a key liaison between capability leaders and portfolio teams to ensure alignment of delivery objectives with organizational strategy
Communicate progress, risks, and opportunities with clarity and transparency, enabling informed decision-making at all levels
Other duties as assigned
QUALIFICATIONS:
EDUCATION
Bachelor's degree in information technology, Computer Science, or related field
TECHNICAL SKILLS
Deep expertise in cloud platforms such as Azure, API management frameworks and data architecture.
Understanding of Agile and SAFe concepts, including solution intent, enablers, system architect roles and architectural runway
Strong technical foundation in enterprise architecture, integration, and modern development stacks
Strong experience with enterprise platforms, integrations, data, complex custom build and buy and extend solutions
Experience with low-code platforms
Strong grasp of cybersecurity, compliance, and governance requirements for enterprise systems
SPECIAL REQUIREMENTS SPECIFIC TO JOB
Strategic thinker able to align delivery capability with measurable business outcomes
Collaborative mindset with a commitment to continuous learning, lean thinking and incremental improvement
Proven success in reducing bottlenecks
Demonstrated maturity of an organization's development capabilities through measurable SAFe adoption metrics, governance, and outcomes
EXPERIENCE
Minimum of 10 years of software development experience
Minimum of 5 years of leading multi-level, cross-functional development teams.
Proven success implementing or operating within a Scaled Agile or lean portfolio management environment
Expert at stakeholder managementMANAGEMENT
Strong people leader with a track record of energizing and developing talent and creating scalable, high-performing teams
Excellent communication, coaching, and change-management skills
PREFERRED REQUIREMENTS
Master's degree preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $171,200 - $303,600
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
WHAT IS THE OPPORTUNITY? Third Party Risk Management (TPRM) Lead is responsible for providing Enterprise wide third party risk management services, including taking a lead role to define, implement, and maintain a risk framework, operating model, policies, procedures, governance and oversight programs for all lines of business and subsidiaries. CNB established the TPRM program as a second line function, enabling CNB to manage third party risk effectively and efficiently, relative to its size and complexity. The lead is responsible for ensuring the program meets regulatory guidance, aligns with CNB's parent company, and incorporate changes as necessary.
WHAT WILL YOU DO?
* In partnership with the TPRM Program Manager, develop a successful implementation plan consisting of:
* Assist with the development and execution of an TPRM risk framework, policies and procedures
* Direct assessments on key controls and overall compliance with the TPRM program, including the timeliness, completeness, and accuracy of risk assessments.
* Provide risk-consulting serves to first line third party risk managers for complex arrangements.
* Develop risk analysis and reporting, including risk metrics, for dissemination to both first line of defense (technology) leadership, risk management committees, CNB's parent holding company, and CNB's regulators.
* Streamline processes for risk identification and assessment, control assessment, testing and issue management.
* Lead continuous improvement activities and initiatives for TPRM, working with stakeholders, subject matter experts, and analysis of exception reports to define issues, determine root cause, and determine appropriate changes.
* Identify and assess requirements for CNB's GRC system to increase automation, and process effectiveness and efficiency.
* Responsible for reviewing SSAE 18 reports for CNB's third parties and evaluate for completeness, appropriateness, and assess impact to CNB on findings and exceptions to support CNB's Sarbanes Oxley, FDICA, and SOC programs.
* Manage coordination of assignment of resources based on demand and capacity, and required subject matter expertise, including augmenting internal staff with external resources as necessary.
* Ensure appropriate escalate of issues to first line and seniormanagement as required.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Minimum of 7 years of third party risk management, assurance and / or oversight or relevant supplier or third party audit or compliance experience
* Minimum of 4 years of experience in risk and controls for information technology and cybersecurity, appropriately scoping assessments, providing credible challenges, and performing assurance testing.
* Minimum of 4 years working with a GRC system, incorporating continuous improvement for the system and process.
*Additional Qualifications*
* Comprehensive knowledge of third party and information technology risk management processes and methodologies
* Experience using third party risk management /Governance, Risk and Compliance (GRC) systems
* Experience assessing contracts, including master service agreements, statements of work, and license agreements.
* Experience assessing cloud servicing arrangements
* Knowledge of and experience in designing and operating governance, frameworks and processes to comply with vendor management / third party risk management related regulatory requirements, guidance and oversight (OCC 2013-29, Fed SR 13-19 or other relevant third party risk management / vendor management regulation applicable to the financial services industry)
* Currently hold or quickly obtain industry recognized third party risk management or vendor management certification
* Excellent oral and written communication skills; experience performing both detailed and executive-level documentation
* Advanced knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint
* Experience with reporting platforms such as Tableau, SQL scripts, and Microsoft SSRS desirable
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at ****************************
Application password: Niner
This position is contingent upon contract award.
Professional Level
Senior Consultant
Responsibilities
Provides Expert/Senior Executive level consulting support for specialized business and operations focusing on, but not limited to, the analyses, evaluation, audit, assessment, implementation or support of the specific subject matter area related to the specific customer objectives and supporting functions.
Provides planning and consultation including program/project guidance, oversight and management.
Requires highly specialized expertise and possess unique experience in a functional area related to the task.
Directly engages with customers to assess, understand and resolve problems.
Responsible for establishing and maintaining the integrity of work products such as source code, infrastructure as code, technical documentation, and environment configurations throughout the system development lifecycle (SDLC).
Ensures that all changes are evaluated, approved, tracked, and implemented in a controlled manner.
Collaborates with cross-functional teams to implement best practices in version control, release management, and continuous integration/continuous delivery (CI/CD) processes.
Plays a key role in ensuring compliance with applicable frameworks, policies, and regulations (e.g., NIST, FISMA, FedRAMP, VA Directives), and contributes to the achievement of a stable, secure, and fully auditable product line environment.
Requirements
Bachelor's Degree in technical discipline; Associate degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement
7+ years of proven experience as a Project Manager in software development, with a strong track record of delivering projects on time.
Experience with Scaled Agile Framework (SAFe), DevSecOps methodologies, and implementing configurationmanagement in an Agile environment.
Experience working in federal or Department of Veterans Affairs (VA) projects and familiarity with relevant VA policies and directives.
Preferred/Desired:
One or more of the following:
Certified ConfigurationManagement Professional (CCMP)
ITIL Foundation Certification
Certified ScrumMaster (CSM)
Project Management Professional (PMP)
Certified Information Systems Auditor (CISA)
Salary Range$61,180-$80,000 USD
9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.
Legal
We're an equal employment opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.
Location & Team GatheringsIntersect has been a fully flexible workplace since its founding in 2016. We've been very intentional about the way we do things. We are not work-from-home, hybrid, or in-office - we are any and all of those options! Deepening social connections and offering shared experiences is a cornerstone of the way we work. We connect as a team at our Team Week experiences four times a year and at our recently established Hub locations - SF Bay Area, NYC Metro Area, NY; Denver, CO; Houston, TX; Calgary, AB; and Toronto, ON.
We are currently looking for candidates located within 60 miles of any of the listed hubs to foster more in-person connections while maintaining our flexible remote culture.
About This RoleIntersect is hiring a Technical Commercial Lead within Asset Management to ensure the commercial integrity and continuity of datacenter infrastructure projects across their lifecycle. This role focuses on the commercial implications of equipment, EPC, O&M service, and interconnection decisions, working in close partnership across the organization and with third-party stakeholders to ensure technical commitments remain aligned and executable in operations. As an early Asset Management hire supporting this asset class, the role is actively engaged from development through operations, with a visible integration role beginning at NTP and extending through COD and steady-state operations. Positioned within Asset Management, the Technical Commercial Lead serves as the commercial through-line for technical scope, partnering closely with Operations so technical teams can focus on performance and strategy while Asset Management owns the commercial continuity and escalation of technical commitments.
Team OverviewAsset Management is responsible for ensuring that Intersect's datacenter infrastructure projects are commercially coherent, operationally ready, and governed in a way that supports long-term reliability and partnership trust. Within Intersect, Asset Management acts as the owner-side integrator, translating commercial requirements into an executable operating model that supports reliable delivery and long-term value. Unlike traditional asset management models, Intersect Asset Management operates in a single-counterparty environment, where value is created through disciplined execution, operational reliability, and durable commercial relationships rather than lender-driven compliance.
What You'll Do
Commercial Strategy & Risk Management• Serve as the technical commercial lead for assigned projects, applying an execution and reliability and lens to all technical commercial commitments. • Develop and maintain clear visibility into commercial commitments, performance obligations, and remedies embedded in technical agreements.• Identify, assess, and manage commercial risks associated with technical scope, delivery models, performance guarantees, and lifecycle service structures
Project Development & Integration • Partner with Operations to provide input into development-stage commercial structures and modeling assumptions related to technical scope.• Ensure that commercial assumptions tied to technical agreements remain visible, intentional, and executable through construction and COD.• Lead commercial integration of technical agreements from NTP through COD, coordinating handoffs and resolving misalignment across teams and third-party providers.
Operational Commercial Management• Own the post-COD commercial relationships with OEMs, O&M providers, transmission providers, and other technically linked counterparties.• Partner with Operations to manage commercial implications of performance issues, enforcement of remedies, and change management related to technical service agreements.• Serve as the primary escalation point for technically driven commercial disputes or deviations that impact operational reliability or long-term value.
Compliance & Administration• Ensure technical commercial agreements are administered consistently with internal governance, including tracking of obligations, performance metrics, and change control.• Establish and maintain processes that support clear documentation, decision traceability, and lifecycle management of technical commercial commitments.• Coordinate resolution of technical commercial issues with internal teams and third-party stakeholders while preserving long-term partnership integrity.
What You'll Bring• 10-15+ years of experience in commercial, asset management, energy markets, or infrastructure roles• Strong commercial judgment with the ability to own and drive economic outcomes• Fluency in financial models, valuation drivers, and risk sensitivities• Experience managing or influencing complex commercial contracts and structures• Ability to work across functions and influence without direct authority• Comfort operating in ambiguity and making tradeoff decisions• Experience in renewable energy, infrastructure, or power markets strongly preferred Total RewardsAt Intersect, we care about your well-being, growth, and balance. Here's how we support you:
Compensation: $220,000 to $260,000 (total compensation includes base salary + bonus in USD) Health & Wellness: 100% premium coverage for you and your dependents on medical, dental, and vision Time to Recharge: Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year) Family Support: Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning support via Carrot and MavenMental Health: Free access to Spring Health which includes 5 free Therapy & psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+Retirement: 3% non-elective employer contribution to your 401k or RRSP, ensuring your financial future is on the right track Perks & Extras: $150 monthly food stipend, $150 monthly reimbursement for cell phone/ internet, pet insurance allowance, full home office setup and free access to UrbanSitter with $625 in quarterly paid company credits, ActiveHero, and One Medical
Purpose
The Denial ManagementSpecialist role belongs to the Revenue Cycle team and is responsible for investigating and resolving complex third-party insurance denials and outstanding claims. The role aids in optimizing reimbursement by conducting exhaustive research and taking prompt action to resolve denials. The primary function of the role is to resolve payer denials while performing advanced level work related to referral, authorizations, notifications, non-coverage, medical necessity, and others as assigned. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Patient Financial Engagement Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff.
Execute the denial appeals process which includes receiving, accessing, documenting, tracking, responding to, and/or resolving appeals with third-party payers in a timely manner for services provided to managed care patients.
**This is a fully remote role**
Responsibilities
Comprehensive research and review to resolve payer claim denials.
Researches payer denials related to referral, pre-authorization, notifications, medical necessity, non-covered services, and billing resulting in denials and delays in payment.
Requires extensive knowledge of carrier specific claim appeal guidelines. Conducts comprehensive reviews of the claim denial and makes determinations if an authorization needs to be obtained, a written appeal is needed, or if no action is needed.
Writes and submits professionally written detailed appeals which include compelling arguments based on clinical documentation, third-party medical policies, and contract language.
Customize appeals to payers in accordance with Medicare, Medicaid, and third-party guidelines as well as VitalConnect policies and procedures.
Possesses proven analytical and decision-making skills to determine what selective clinical information must be submitted to properly appeal the denial.
Contact payers, via website, payer portal, phone and/or correspondence, regarding reimbursement of claims.
Understands medical billing requirements for Medicare, Medicaid, contracted, in-network, out of network and commercial payers.
Strong understanding of insurance plans (HMO, PPO, IPO, etc.), coordination of benefits, medical terminology, limited coverage and utilization guidelines, denial remark codes and timely filing guidelines.
Responsible for tracking and trending of recovery efforts by utilizing various departmental tools and appropriately reporting on-going problems specific to payers and/or contracts.
Ensuring all eligible accounts are appealed within the designated payer time frames and are documented appropriately in the patient software system.
Consistently meet the current productivity standards in taking appropriate actions to identify and track root causes, successfully appeal denied accounts, and trend issues.
Must be cross trained and functional in all areas within the department as it relates to A/R and denials.
Extensive working knowledge with insurance explanation of benefits (EOB) and comprehensive understanding of remittance and remark codes.
Experience accessing payer portals such as Navinet, Availity, etc.to obtain information and upload appeals, etc.
Provide individual contribution to the overall team effort of achieving the department A/R goal.
Escalate exhausted accounts that will not be financially cleared as outlined by department policy to management.
Contact payers to determine cause of denial and steps to appeal.
Perform follow-up activities indicated by relevant management reports.
Review daily payer correspondence to proactively reconcile denials in a timely manner.
Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately.
Communicate with all internal and external customers effectively and courteously.
Maintain patient confidentiality, including but not limited to, compliance with HIPAA.
Perform other related duties as assigned or required.
Requirements
Education
A bachelor's degree or equivalent work experience is required.
Experience
3+ years of experience in medical collections setting with experience in denials, appeals, insurance collections and related follow-up.
Knowledge and Training
Strong knowledge of healthcare terminology and CPT-ICD10 codes.
Complete understanding of insurance is required.
Knowledge pertaining to different insurance plans, coordination of benefits, explanation of benefits and coverage and utilization guidelines.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
Able to communicate effectively in writing.
Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel and Word.
Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management.
Salary & Benefits
The estimated hiring salary range for this position is $22/hr- $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
Company Overview: Health Network One (HN1) partners with health plans and providers to modernize how specialty care is delivered and managed, reducing complexity, driving better performance, and improving lives.
With over 30 years of experience, Health Network One advances care in several unique specialties: Total Eye, Sleep Well, Pure Derm and Thrive Therapy. By curating specialty networks and credentialing providers who meet rigorous access and quality standards, we bring together value-based models and clinical expertise to ensure providers thrive, payers succeed, and members receive the high-quality care they deserve.
Position Summary: We are seeking a highly skilled ConfigurationManager with deep expertise in the Plexis system and a strong background in specialty managed care. This role is essential to ensuring accurate and efficient configuration of benefits within our systems, supporting operational excellence.
Key Responsibilities
Lead the configuration and ongoing maintenance of benefit plans within the Plexis platform, ensuring accuracy, compliance, and alignment with plan designs.
Collaborate cross-functionally with Claims, Provider Administration, IT, and Clinical Operations to support benefit implementation, updates, and issue resolution.
Serve as the subject matter expert on Plexis configuration capabilities, limitations, and optimization opportunities.
Translate complex benefit documentation into system configuration requirements.
Manageconfiguration projects related to new product launches, expansions, and regulatory changes.
Conduct audits and quality checks to ensure benefit setups are functioning as intended.
Oversee the maintenance and regular updates of key reference tables (including RBRVS, NCCI, Optum, Interest, and other regulatory or industry-standard tables) within the Plexis platform to ensure accurate claims adjudication and compliance.
Manage the configuration, implementation, and ongoing updates of fee schedules, ensuring alignment with contractual, regulatory, and operational requirements.
Monitor industry changes and regulatory updates impacting table structures and fee schedules, coordinating timely system updates and stakeholder communication.
Collaborate with Claims, Provider Relations, and IT teams to resolve table-related issues and optimize table configuration for operational efficiency.
Provide training and support to internal teams on Plexis functionality and configuration processes.
Identify and implement process improvements to enhance efficiency and reduce errors.
Qualifications:
Bachelor's degree in healthcare administration, business, or related field (or equivalent experience).
Minimum of 5 years of experience in benefit configuration within a managed care organization.
Extensive hands-on experience with the Plexis system is required.
Background in specialty benefit administration strongly preferred.
Strong analytical and problem-solving skills with high attention to detail.
Excellent communication, collaboration, and project management skills.
Ability to work independently and manage multiple priorities in a dynamic environment.
Preferred Skills:
Familiarity with Medicaid and Medicare managed care regulations.
Experience with system implementations or migrations involving Plexis.
Process improvement certifications (e.g., Lean, Six Sigma) are a plus.
Location:
Remote Position.
$74k-113k yearly est. 60d ago
Logistician/Configuration Manager III with Secret Clearance
JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years' Cybersecurity and Government Contracting experiencing. Watershed is looking for a Senior Logistician ConfigurationManagementSpecialist. to support the Naval Surface Warfare Center (NSWC) Dahlgren Division Dam Neck Anex (NSWCDD-DNA) in Dam Neck, VA. The successful candidates will have experience establishing and maintaining configurationmanagement of engineering and cybersecurity solutions and system configurations, specifications, and procedures.
REQUIRED QUALIFICATIONS
Highschool Diploma or GED required.
Years of Experience: Five (5) years of full-time professional experience in configurationmanagement to include the implementation of configurationmanagement processes with demonstrated experience in all of the following areas:
Chairing a Configuration Control Board or similar functional body,
Configurationmanagement of computer-based systems, network devices, software applications, security control baselines, system documentation, and software security patching; and
o Providing change management and product configurationmanagement guidance
Clearance Level: SECRET; US Citizen.
Ability to possibly provide onsite support in Dam Neck VA. Some/all remote work may be an option, however the norm will be onsite support. This will be dependent upon customer needs and classification level of work being performed.
Some travel may be required.
Proficient with Microsoft Office Suite (Word, Excel, Teams, Project). Self-Starter; detail oriented; able to brief senior level staff.
DESIRED QUALIFICATIONS
Experience with Navy Cybersecurity requirements
Experience with NAVSEA
Contingent upon award
PAY RANGE
Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $70,000.00 - $90,000.00USD.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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$70k-90k yearly 24d ago
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