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Become A Senior Credit And Collections Analyst

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Working As A Senior Credit And Collections Analyst

  • Getting Information
  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $42,220

    Average Salary

Example Of What A Senior Credit And Collections Analyst does

  • Reviewed new reporting and credit analysis tools and critiqued such products for senior management.
  • Evaluated customer records and recommended payment plans based on earnings, savings data, payment history, and purchase activity.
  • Submitted documentation to support Letter of Credit payment terms.
  • Set up New Customer Accounts.
  • Provide accurate reporting analysis of past due accounts to management.
  • Obtain financials on yearly credit reviews.
  • *Reviewed and approved all new accounts
  • Conduct collection calls and customer visits to collect Accounts Receivables.
  • Focus in delinquency amount reducing past due balances.
  • Prepare monthly bad debt analysis for bad debt reserve
  • Performed financial credit risk analysis on new and existing accounts.
  • Assist in hosting monthly conference call with sales personnel to address all AR and billing issues and provide resolution
  • Analyzed credit data and financial statements to determine the degree of risk involved in extending credit.
  • Establish Credit Terms for potential new customers.
  • Worked with Channel Finance (Customer Service), and customers to minimize deduction activity.
  • Manage high profile and multimillion dollar accounts, cash applications, claims, credit limit reviews and allocations and credit worthiness.
  • Review Dunn & Bradstreet, Supporting the accounting group.
  • Resolved and decreased DSO (365+) by 79% (1.4M) within 1 year.
  • Managed credit applications and Dun and Bradstreet reports and developed appropriate credit lines and payment schedules.
  • Interfaced with all relative departments such as sales, order management, cash applications, and department managers.

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How To Become A Senior Credit And Collections Analyst

Collectors usually must have a high school diploma. A few months of on-the-job training is common.

Education

Most bill and account collectors are required to have a high school diploma, although some employers prefer applicants who have taken some college courses. Communication, accounting, and basic computer courses are examples of classes that are helpful for entering this occupation.

Training

Collectors usually get 1 to 3 months of on-the-job training after being hired. Training includes learning the company’s policies and computer software and learning the laws for debt collection in the Fair Debt Collection Practices Act, as well as their state’s debt-collection regulations. Collectors also may be trained in negotiation techniques.

Important Qualities

Listening skills. Collectors must pay attention to what debtors say when trying to negotiate a repayment plan. Learning the particular situation of the debtors and how they fell into debt can help collectors suggest solutions.

Negotiating skills. The main aspects of a collector’s job are reconciling the differences between two parties (the debtor and the creditor) and offering a solution that is acceptable to both parties.

Speaking skills. Collectors must be able to speak to debtors to explain their choices and ensure that they fully understand what is being said.

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Senior Credit And Collections Analyst jobs

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Senior Credit And Collections Analyst Demographics

Gender

  • Female

    65.4%
  • Male

    33.0%
  • Unknown

    1.6%

Ethnicity

  • White

    76.7%
  • Hispanic or Latino

    13.5%
  • Asian

    7.7%
  • Unknown

    1.7%
  • Black or African American

    0.4%
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Languages Spoken

  • Spanish

    71.4%
  • Vietnamese

    14.3%
  • French

    14.3%

Senior Credit And Collections Analyst

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Senior Credit And Collections Analyst Education

Senior Credit And Collections Analyst

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Top Skills for A Senior Credit And Collections Analyst

DebtDSOCustomerAccountsAppropriateCreditLinesBradstreetCustomerServiceAccountsReceivablesFinancialStatementsDelinquentAccountsPastDueAccountsCreditCardCreditRiskService/CreditHoldImpositionCreditWorthinessCreditMemosDueBalancesCreditReviewBillingIssuesNewAccountsPaymentTerms

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Top Senior Credit And Collections Analyst Skills

  1. Debt
  2. DSO
  3. Customer Accounts
You can check out examples of real life uses of top skills on resumes here:
  • Develop and improve policies and procedures related to credit, collections, past due and bad debt.
  • Focused on reduction of DSO with domestic and export collections of a portfolio between 40 to 60 million.
  • Reconcile customer accounts and research discrepancies in various departments.
  • Managed credit applications and Dun & Bradstreet reports, developing appropriate credit lines and payment schedules for key accounts.
  • Served as coordinator for North American affiliated group companies for external training (i.e., Dun and Bradstreet).

Top Senior Credit And Collections Analyst Employers

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