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Top Senior Credit And Collections Analyst Skills

Below we've compiled a list of the most important skills for a Senior Credit And Collections Analyst. We ranked the top skills based on the percentage of Senior Credit And Collections Analyst resumes they appeared on. For example, 9.1% of Senior Credit And Collections Analyst resumes contained Financial Statements as a skill. Let's find out what skills a Senior Credit And Collections Analyst actually needs in order to be successful in the workplace.

The six most common skills found on Senior Credit And Collections Analyst resumes in 2020. Read below to see the full list.

1. Financial Statements

high Demand
Here's how Financial Statements is used in Senior Credit And Collections Analyst jobs:
  • Analyzed financial statements, comprehensive reports to obtain credit limits.
  • Based on analyzing financial statements from S.E.C., Dun & Bradstreet, and in house customer prepared financial statements.
  • Analyzed trade requests, D&B reports, financial statements and tax forms to establish credit limits.
  • Reviewed new account credit applications, obtained trade & bank references, agency reports and financial statements.
  • Processed new accounts applications by reviewing financial statements, Dun & Bradstreet reports, and trade references.
  • Established and setup new accounts using references, financial statements and D&B reports.
  • Reviewed the financial statements and references for all new dealer applications.
  • Reviewed and evaluated credit files, reports and financial statements.

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2. Customer Accounts

high Demand
Here's how Customer Accounts is used in Senior Credit And Collections Analyst jobs:
  • Partnered with Associate Directors and Process Managers to implement processes for newly acquired customer accounts.
  • Offered risk analysis for major customer accounts and implemented mitigation strategies wherever applicable.
  • Monitored customer accounts to ensure conformance with credit terms and requirements.
  • Reconciled customer accounts and resolve discrepancies and disputes.
  • Prepared bad debt analysis, processed write offs and submitted adjustments on customer accounts.
  • Reviewed and analyzed customer accounts and report any issues or concerns to management.
  • Reconciled the customer accounts impacting Contracts billed to date and paid to date.
  • Identified high risk customer accounts and adjusted credit limits to manage portfolio risk.
  • Managed and collected consulting services by setting up customer accounts in QAD.
  • Managed North America customer accounts $40m on a monthly basis.
  • Aided Sanofi Pasteur's Customer Accounts department in: Applying checks sent in by customers to open invoices on their accounts.

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3. Special Projects

high Demand
Here's how Special Projects is used in Senior Credit And Collections Analyst jobs:
  • Supervised special projects for the purpose of increasing the department's level of efficiency and effectiveness.
  • Prepared monthly collection reports and special projects.
  • Provided training assistance for junior analysts within the department and performed special projects including research, presentations and document reviews.
  • Assisted with special projects including preparation of supporting documents for partners and/or resolution of client balance discrepancies.
  • Prepared and maintained risk analysis monitoring reports and other special projects in an accurate and timely manner.
  • Managed portfolio, supervising workout resolutions for troubled accounts and overseeing portfolio syndication for special projects.

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4. Past Due Accounts

high Demand
Here's how Past Due Accounts is used in Senior Credit And Collections Analyst jobs:
  • Contributed to the successful collection of many past due accounts, increasing revenue and lowering write offs.
  • Managed an assigned territory of past due accounts to keep aging low and minimize debt.
  • Evaluated past due accounts and contacted customer by telephone and written correspondence.
  • Developed an Excel database of problem accounts that reduced past due accounts by 33%.
  • Processed credit due documentation Reevaluated credit lines for existing accounts Collections on past due accounts
  • Collected past due accounts and authorized new accounts based on information provided by customers and financial institutions.

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5. Portfolio

high Demand
Here's how Portfolio is used in Senior Credit And Collections Analyst jobs:
  • Mentored Credit Analysts for handling individual portfolios, escalations and completing special research situation.
  • Collected on first payment defaults and ensured portfolio was performing appropriately.
  • Provided regular reports on suspended account portfolios to credit management.
  • Managed over 1500 platinum clients in North America and Canada on $27 Million a month of varying portfolios.
  • Supervised a team of two account managers with portfolio s totaling an additional $25 million in AR.
  • Worked on leasing companies, collections, reconciling accounts, with accounts receivables of 10M monthly portfolios.
  • Served as a subject manner expert on the invoicing project for the consumer products portfolio.
  • Promoted to Senior Credit and Collection Analyst to lead the consumer products portfolio.
  • Managed over $400 million A/R portfolio within United States and internationally.
  • Maintained portfolios for South Texas ready mix and packaged products division.
  • Managed a $10 million Global Accounts Receivable portfolio.
  • Conducted monthly reconciliation meetings with primary accounts and prepared month-end portfolio reports and presentations for management review.
  • Managed multi-million dollar collection portfolio.
  • Managed a multi-million dollar portfolio of Fortune 500 companies for all lines of business, collecting over $7 million quarterly.

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6. New Customers

high Demand
Here's how New Customers is used in Senior Credit And Collections Analyst jobs:
  • Performed credit investigations and financial analysis for new customers with advertising spending ranging from $5K - $1M per month.
  • Managed customers' credit limits and implemented payment policies and procedures with new customers.
  • Interfaced with sales organization to communicate credit decisions and ensure timely review of new customers.
  • Performed credit-risk analysis and established lines of credit for new customers.
  • Approved credit for all customer orders and performed credit analysis/approval for all potential new customers.
  • Obtained information necessary to make credit decisions on new customers.

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7. DSO

high Demand
Here's how DSO is used in Senior Credit And Collections Analyst jobs:
  • Collaborated with internal departments and management to eliminate problems on large accounts reducing receivables and DSO.
  • Gathered data necessary for preparing company cash forecasts and DSO calculations.
  • Achieved an acceptable DSO average and consistently low delinquency percentages.
  • Provided monthly DSO analysis reports for monthly company-wide reporting.
  • Completed projects on reduction of more than 180 & 90 aged invoices and DSO3 reduction.
  • Informed credit manager of any issues impacting the corporate DSO and receivable delinquency objectives.
  • Prepared monthly daily sales outstanding reports (DSO) for US and global subsidiaries.
  • Trained associates on systems and procedures to help exceed company goals on DSO.
  • Contributed in development of AR, past due and DSO.
  • Reduced DSO from 60+ days to a 43-day average.
  • Resolved aged receivables disputes, reducing the DSO.
  • Maintained DSO at fewer than 30 days.
  • Maintained a DSO of 33 and less than 2% past due.
  • Reduced DSO from 120 days to 32 days
  • Forwarded Accounts to Outside Attorneys Managed 700 Accounts with a total of $40mm in revenue and average DSO of 39 days
  • Decreased DSO and increased cash flow Brought delinquency levels below corporate guidelines Responsible for month end closing reports
  • Provided DSO analysis for North America, third parties and inter company.

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8. Credit Worthiness

high Demand
Here's how Credit Worthiness is used in Senior Credit And Collections Analyst jobs:
  • Analyzed all accounts for credit worthiness, set each credit line and terms of payment.
  • Anaylzed financials to determine credit worthiness to set credit limits for individual customers.
  • Determined consumer lending credit worthiness with responsibility for preliminary underwriting, collections, auditing, account management, and records management.
  • Determined if potential companies had credit worthiness, while establishing and maintaining relationships with internal and external customers to ensure profitability.
  • Performed credit analysis and reviewed credit worthiness of customers ranging from small-scale milling operations, bakeries and large packaged food producers.
  • Researched and analyzed economic trends related to industries, and utilized data to further establish foundations for credit worthiness and/or risk.

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9. Credit Risk

high Demand
Here's how Credit Risk is used in Senior Credit And Collections Analyst jobs:
  • Performed financial credit risk analysis on new and existing accounts.
  • Provided assistance with day-to-day functions of credit department, including investigation and analysis of credit risk while working within established guidelines.
  • Managed accounts receivable, analyzed credit risk, executed internal audits, performed cash applications, and authorized credit approval.
  • Increased quality assurance and reduced defaults, by developing an evaluation process to identify credit risk and establish robust mitigation strategies.
  • Managed credit risk and reviewed existing accounts/loans and took appropriate risk action where necessary, communicated credit decisions with customers.
  • Redesigned model to evaluate credit risk of small businesses utilizing data provided by established credit service providers.

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10. Customer Service

high Demand
Here's how Customer Service is used in Senior Credit And Collections Analyst jobs:
  • Provided professional prompt and courteous customer service to internal and external customers.
  • Demonstrated excellent customer service skills for both internal and external customers.
  • Formulated productive relationships with customer service and sales administration.
  • Organized and lead verbal and hands on training to customer service and program managers in areas targeting A/R issues.
  • Worked cross functionally with inter-company departments including Tax, Order Management, Field Sales and Customer Service teams.
  • Consulted with sales, customer service, quality teams to resolve issues affecting payments and deductions.
  • Worked closely with customer service to provide proofs of delivery and issue necessary credits on account.
  • Performed Customer Service duties, billing inquires, supply orders, and equipment sales for merchants.
  • Worked with Channel Finance (Customer Service), and customers to minimize deduction activity.
  • Received all Customer Service issues and assigned them to the appropriate Collector for resolution.
  • Promoted from Customer Service to Accounts Receivable in just over a year of employment.
  • Solved customer issues through written and verbal communication with sales finance and customer service.
  • Received Award in 2012 from Business Unit for excellent customer service.
  • Provided customer service to New York branches.
  • Provided Customer service for account inquiries.
  • Handled all aspects of account from collections and payment application to collateral monitoring while maintaining strongcustomer service.

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Jobs With Trending Skills

11. Credit Hold

high Demand
Here's how Credit Hold is used in Senior Credit And Collections Analyst jobs:
  • Authorized to place credit holds on existing client accounts in which clients deviated from agreed payment terms.
  • Investigated orders on credit hold daily and took appropriate action to release the order from hold.
  • Coordinated & updated reports for commentary on credit holds for quarterly revenue reviews.
  • Notified sales representative and customer when account is going on credit hold.
  • Identified risk accounts, sent Demand Letters and enforced Credit Holds.
  • Investigated orders on credit hold and took appropriate action.
  • Reviewed and released credit holds daily.
  • Developed and processed procedures for evaluating customers financial and settings and changing credit lines/limits and credit holds.

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12. SOX

high Demand
Here's how SOX is used in Senior Credit And Collections Analyst jobs:
  • Assisted with internal and external quarterly and year-end audits, always receiving favorable remarks for being in compliance with SOX regulations.
  • Participated in multiple projects on annual SOX and monthly risk evaluations for existing/ new companies across strategic Business Units.
  • Identified and submitted financial adjustments using SOX controls and GAAP accounting principles, increasing monthly AR collection.
  • Ensured all processes were SOX Compliant
  • Drafted systems and procedures in compliance to SOX for newly established collections department.
  • Worked closely with Legal and Regulatory Compliance departments fulfilling SOX data requests implemented process improvements and system enhancements where necessary.

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13. Credit Analysis

high Demand
Here's how Credit Analysis is used in Senior Credit And Collections Analyst jobs:
  • Prepared bi-monthly rolling collections forecasts, monthly/quarterly reports on bad debt reserve and unapplied credit analysis.
  • Ensured department members were trained on various computer systems/programs, company procedures, and credit analysis plus credit-related internet sites.
  • Ensured that collection and credit analysis functions are completed in accordance with established policies and procedures and applicable legal requirements.
  • Prepared written credit analysis for existing and proposed credit relationships by performing industry research, project analysis, and financial modeling.
  • Detailed credit analysis of small- to large-cap companies for equity financing including third party allotment, preferred stock and acquisition financing.
  • Managed portfolio of non-performing commercial loans to include collections, REO management, foreclosure/liquidation, underwriting and credit analysis.

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14. ERP

high Demand
Here's how ERP is used in Senior Credit And Collections Analyst jobs:
  • Adhered to confidentiality & security procedures of student financial & FERPA protected information.
  • Evaluated trends in sales, collection & pay practice for large dollar customers through ERP system for Monthly Forecast.
  • Led Oracle ERP implementation and training initiatives for the credit department, conducting hands-on training for the department.
  • Processed customer refunds for overpayments.
  • Posted cash receipts to ERP System's Resolved all billing discrepancies when needed.
  • Notified customers of past due invoices, overpayments and short payments.
  • Processed customer requests for refunds of overpayments and prepare GL entries.

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15. Credit Reports

average Demand
Here's how Credit Reports is used in Senior Credit And Collections Analyst jobs:
  • Analyzed credit reports, granting credit line increases, approving/turning down credit, and gave denial explanations.
  • Established customer credit limits through direct analysis of credit reports, and other externally sourced data.
  • Processed credit applications, pulled credit reports and handled all customer credit concerns.
  • Prepared credit reports to analyze customer's credit worthiness.
  • Performed all accounts receivable related activities for orders pending approval, including running commercial credit reports and credit application reviews.
  • Reviewed credit reports obtained through previous applications to find additional opportunities to convert competitor credit to Wells Fargo credit.

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16. Collection Efforts

average Demand
Here's how Collection Efforts is used in Senior Credit And Collections Analyst jobs:
  • Determined Write Off amounts on a per account basis after exhausting all collection efforts.
  • Pursued collection efforts and activities, contacting delinquent customers to negotiate repayment plans and recording interactions using industry-specific software.
  • Reviewed accounts, decided cancellation status and recorded information regarding financial status of client and status of collection efforts.
  • Improved the quality of accounts receivable portfolio through direct collection efforts, elevated relations with clients, and enhanced interdepartmental communications.
  • Researched and analyzed accounts prior to initiating debtor contact; examined historical data and evaluated past collection efforts.
  • Visited existing and prospective distributors to facilitate business negotiations and remain pro-active in the collection efforts.

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17. A/R

average Demand
Here's how A/R is used in Senior Credit And Collections Analyst jobs:
  • Supervised A/R functions, including cash applications and account reconciliation.
  • Created daily Net A/R change report for management to make informed decisions on all US past due accounts.
  • Worked with the customer's CRA/RMA departments to ensure the customers receive proper credits for products returned.
  • Trained new A/R employees in credit, collections and cash applications on an as needed basis.
  • Managed the monthly revenue of $95 Million, cash flow analysis and A/R aging activities.
  • Assisted Credit Manager with preparation of reports for A/R meetings with company's CFO.
  • Preformed bank deposits, A/R payment applications to accounts and A/R balance reports.
  • Researched and reconciled A/R issues that impeded payments, resulting in revenue.
  • Researched complicated A/R issues related to billing and auditing of outstanding accounts.
  • Created a weekly A/R Aging's for the collectors.
  • Maintained current Collections & A/R credit policies & procedures.
  • Researched and cleared disputed A/R items by reconciling open debits and credits * Supported Senior Management with special projects and related analysis
  • Reconciled monthly A/R to Balance Sheet G/L, Unapplied Cash and Advanced Payments, Accrued Commissions.
  • Documented, designed and published an A/R procedures manual for Alpharma Division.

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18. Trade References

average Demand
Here's how Trade References is used in Senior Credit And Collections Analyst jobs:
  • Evaluated trade references to approve/deny credit to new customers and increase lines of credit to existing.
  • Obtained trade references from customers, banks & suppliers.
  • Prepared reports for research purposes and handled requests for credit information from trade references.
  • Utilized financial analysis using D&B reports, annual financial reports, and bank and trade references.
  • Supported credit analyst in customer evaluations by pulling D&B reports with customer bank and trade references.
  • Verified bank and trade references for potential customers, set up new accounts, and monitored account activity.

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19. Payment Terms

average Demand
Here's how Payment Terms is used in Senior Credit And Collections Analyst jobs:
  • Worked in concert with Account Executive regarding agreements, credit status and payment terms.
  • Advocated for and approved adjusted payment terms for client's specific financial circumstances.
  • Analyzed credit scores of business owners to determine payment terms.
  • Submitted documentation to support Letter of Credit payment terms.
  • Reduced company exposure to an approximate $50 million in uncollected receivables by eradicating extended payment terms.
  • Performed collections of receivables, conducted negotiations of payment terms and temporary credit extensions, managed accounts reconciliation and deductions.

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20. Collection Activities

average Demand
Here's how Collection Activities is used in Senior Credit And Collections Analyst jobs:
  • Maintained accurate records regarding credit and collection activities on accounts.
  • Managed collection activities for commercial accounts with a 30 to 90 days delinquency and balances from $2k to $350k.
  • Handled over fifty calls per day, which involved multiple tasking, research office and collection activities.
  • Engaged customers in collection activities in order to decrease DSO.
  • Managed status report of credit and collection activities world wide and other statistical analyses for management.
  • Monitored domestic and international credit/collection activities.

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21. Credit Lines

average Demand
Here's how Credit Lines is used in Senior Credit And Collections Analyst jobs:
  • Analyzed reporting and submitted recommendation for credit lines to upper Management.
  • Established credit lines, renewed lines and worked with Account Executives to maintain and resolve credit and collection issued.
  • Managed credit lines, risk assessment and financial analysis for new and existing customers.
  • Approved release orders and monitored credit lines.
  • Approved credit lines up to 12M.
  • Performed credit analysis and prepared reports, established credit lines and monitoring, processed deduction tracking, reconciliation and DSO calculation.

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22. Bradstreet

average Demand
Here's how Bradstreet is used in Senior Credit And Collections Analyst jobs:
  • Prepared A/R forecast for bad debt reserves and credit verification and review with Dun & Bradstreet/third party collection agencies.
  • Served as coordinator for North American affiliated group companies for external training (i.e., Dun and Bradstreet).
  • Analyzed customer credit history using risk management services such as Dun & Bradstreet.
  • Used Dun & Bradstreet Ram and Lyons rating along with contacting credit references.
  • Prepared credit analysis of select amount of existing customers with Dun and Bradstreet or financial statement analysis.
  • Negotiated Dun and Bradstreet contract and developed parameters for credit scoring matrix.

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23. Delinquent Accounts

average Demand
Here's how Delinquent Accounts is used in Senior Credit And Collections Analyst jobs:
  • Managed and resolved deduction focusing on reducing delinquent accounts and achieving maximum collections from all sources.
  • Performed collection activity duties on delinquent accounts, utilizing agencies and attorneys as appropriate.
  • Maintained consultative relationship with Sales before referring delinquent accounts to outside agency or legal.
  • Prepared and escalated delinquent accounts to a collection agency or Legal Department.
  • Negotiated, developed and approved payment plans and resolutions for delinquent accounts.
  • Reviewed commercial customer files to identify and selected delinquent accounts for collection.
  • Performed research to obtain information necessary to resolve delinquent accounts.
  • Negotiated payment plans for seriously delinquent accounts.
  • Conducted skip tracking to identify delinquent accounts.
  • Handled heavy collections calls on delinquent accounts / Canadian accounts.
  • Devised tracking system for delinquent accounts and status.

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24. Payment Arrangements

average Demand
Here's how Payment Arrangements is used in Senior Credit And Collections Analyst jobs:
  • Negotiated payment arrangements and guaranties with credit risky customers.
  • Contacted client Accounting departments regarding past due accounts, composed correspondence, and negotiated payment arrangements.
  • Contacted and collected on pass due accounts, setting up some type of payment arrangements.
  • Negotiated appropriate payment arrangements, verified and updated information, sent appropriate correspondence per company collation policies and procedures.
  • Reviewed credit history of cardholders to approve or deny charge privileges Set up payment arrangements and provide customer satisfaction
  • Contacted delinquent parties and utilized strong customer service skills and strategic problem solving to negotiate suitable payment arrangements.

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25. Payment History

average Demand
Here's how Payment History is used in Senior Credit And Collections Analyst jobs:
  • Monitored customer's payment history and financial trends to evaluate appropriate credit exposure and risk.
  • Analyzed creditworthiness through Dun and Bradstreet reports, financial statement analysis, and payment history analysis.
  • Created comprehensive reports using proprietary reporting software and Microsoft Excel, including payment history reports for customers.
  • Advised customers extensively on their accounts regarding payment history, adjustments and procedures for cancellations.
  • Analyzed account credit and payment history to possibly provide payment extensions.
  • Evaluated customer records and recommended credit line adjustments based on earnings, payment history and purchase activity of customer.

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26. International Accounts

average Demand
Here's how International Accounts is used in Senior Credit And Collections Analyst jobs:
  • Negotiated Letters of Credit on international accounts.
  • Reconciled complex domestic and international accounts.
  • Implemented collection plans for National and International accounts, with an average of $20,000 revenue gained per month.
  • Organized, trained and supervised staff, prepared and reviewed weekly aging reports, interfaced daily with domestic and international accounts.

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27. Journal Entries

average Demand
Here's how Journal Entries is used in Senior Credit And Collections Analyst jobs:
  • Prepared quarterly sales and bad debt reserve, submitted journal entries.
  • Reviewed and prepared monthly journal entries for month-end close.
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
  • Prepared management reports and related journal entries.
  • Implemented a reporting system to calculate commission journal entries to reduce the workload for three departments.
  • Assisted the Controller with Bank Reconciliations, Journal entries and Finance Charges.

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28. Credit Applications

average Demand
Here's how Credit Applications is used in Senior Credit And Collections Analyst jobs:
  • Researched and decided on marginal credit applications.
  • Managed credit applications and Dun & Bradstreet reports, developing appropriate credit lines and payment schedules for key accounts.
  • Established new accounts and set credit lines to match the customers ordering needs based on credit applications.
  • Designed and revised company's credit applications and invoices.
  • Analyzed credit data provided by automotive dealership transmitted credit applications and Trans Union Credit Bureau credit history on each potential customer.
  • Analyzed retail and lease credit applications to determine if potential dealership customers met credit requirements and approved or rejected credit applications.

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29. Account Issues

average Demand
Here's how Account Issues is used in Senior Credit And Collections Analyst jobs:
  • Researched and resolved account issues such as customer deductions, back charges, and billing disputes.
  • Contacted customers with past due balances, or account issues to resolve.
  • Produced correspondence to attorneys, and merchants regarding, account issues.

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30. Account Management

low Demand
Here's how Account Management is used in Senior Credit And Collections Analyst jobs:
  • Co-authored Billing Verification Guidelines for use by supervisors, account management and sales support.
  • Ensured store credit is maintained at an appropriate level through account management, sales activities, and providing total customer satisfaction.
  • Performed full charge bookkeeping and account management, assembled documentation for year-end compilations, and responded to auditors' inquiries.

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31. Collection Calls

low Demand
Here's how Collection Calls is used in Senior Credit And Collections Analyst jobs:
  • Placed collection calls on invoices past due over 60 days.
  • Prepared weekly cash flow forecasts Made collection calls.
  • Prepared uncollectible accounts for Third Party Collection Agency Collection Calls, Letters Negotiated settlements and payment plans for slow paying customers
  • Placed collection calls or delegated to branch personnel to call delinquent customers and initiated appropriate collection action.
  • Placed approximated sixty collection calls and mailed/faxed around seventy five collection letters on a daily basis.
  • Compiled credit information for new customers Heavy outbound calls/inbound collection calls Resolved billing discrepancies

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32. Customer Base

low Demand
Here's how Customer Base is used in Senior Credit And Collections Analyst jobs:
  • Maintained a customer base of 10 million dollars and kept them current.
  • Signed the largest ecommerce customer base in the history of the company to date.
  • Managed a shared-service (JDE environment) for three manufacturing facilities handling a large-volume customer base to assure maximum cash-flow efficiency.
  • Managed portfolio of division's largest customer base ensuring that collection and account reconciliation duties were accomplished accurately and timely.
  • Managed all international letters of credit while expanding additional financing options for the growing global customer base.
  • Prepared credit analyses for diverse customer base including banks, associations, contractors and manufacturing companies.

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33. Credit Files

low Demand
Here's how Credit Files is used in Senior Credit And Collections Analyst jobs:
  • Prepared and maintained credit files on all customers with an annual review to determine if credit limit was sufficient.
  • Assisted with cash transactions, maintained credit files and performed credit holds and releases.
  • Recovered $300K+ aged up to 3 years, and established 500+ credit files.
  • Improved outcome of OCC Audits by conducting my own internal audit of credit files to ensure correct documentation and thorough underwriting.
  • Managed a portfolio of large corporate commercial loans including maintaining credit files and verifying compliance with corporate credit policies.
  • Reviewed applicants credit files and demographic information to determine their ability, stability, and willingness to repay debt.

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34. Credit Card Transactions

low Demand
Here's how Credit Card Transactions is used in Senior Credit And Collections Analyst jobs:
  • Handled Customer credit card transactions, disputes and adjustments.
  • Increased staff proficiency in reconciling accounts to general ledger and credit card transactions by coordinating responsibilities and improving efficiency of task.
  • Processed and deposited all credit card transactions and also researched credit inquiries and resolved disputes.
  • Achieved and exceeded goals through sales of auto, mortgage and credit card transactions.
  • Processed credit card transactions, batched daily and ensured prompt payment from processing company.
  • Reconciled credit card transactions on a daily basis and managed charge back accounts.

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35. Credit Reviews

low Demand
Here's how Credit Reviews is used in Senior Credit And Collections Analyst jobs:
  • Performed credit reviews and analysis on new and existing customers with credit approval up to $6 million.
  • Performed credit reviews and issued open terms and credit limits.
  • Developed and documented internal processes to manage credit reviews, monthly forecasts and new account opportunities.
  • Performed annual credit reviews with financial analysis for all customers in assigned portfolio.
  • Prepared and presented extensive credit reviews for senior management.
  • Coordinated with designated sales people on a daily basis to review problems, order blocks, collection, and credit reviews.

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36. Credit Department

low Demand
Here's how Credit Department is used in Senior Credit And Collections Analyst jobs:
  • Trained personnel on Credit Department procedures.
  • Assisted in all activities and elements of credit department.
  • Conducted credit/trade inquiries with the credit departments of accounts identified by potential clients via Trade/Credit References Report submitted with credit application.
  • Managed accounts receivable portfolio for Fortune 500 Company in accordance with established Credit Department procedures while maintaining high level of confidentiality.
  • Supervised and managed all aspects of credit department for a rapidly growing, publicly held post-production and multimedia company.
  • Managed all functions and activities of the Credit Department including credit analysis and underwriting of the proposals under consideration.

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37. Collection Issues

low Demand
Here's how Collection Issues is used in Senior Credit And Collections Analyst jobs:
  • Recognized, analyzed and found resolutions for collection issues/ problems.
  • Identified customer collection issues and reconciled customer account balances.
  • Evaluated and escalated collection issues.
  • Contacted customers by telephone, fax, mail, e-mail and other means necessary to resolved billing and collection issues.
  • Worked closely with Customer Service, Accounts Receivable and Sales in resolving collection issues
  • Provided Accounts Receivable Aging Report History to sales executives and discussed collection issues.
  • Engaged with customer and Sales to resolve disputed collection issues.

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38. Customer Billing

low Demand
Here's how Customer Billing is used in Senior Credit And Collections Analyst jobs:
  • Researched the customer billing to identify the appropriate customer account and transferred funds if applicable.
  • Resolved customer billing problems and reducing accounts receivable delinquency.
  • Demonstrated routinely high-level customer service, researching and rectifying customer billing errors.
  • Reconciled major customer accounts and General Ledger, resolved customer billing issues.
  • Coordinated customer billing and purchase orders and researched misapplied payments and credits.
  • Reviewed and ensured accuracy of customer billing and invoices.

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39. Overdue Accounts

low Demand
Here's how Overdue Accounts is used in Senior Credit And Collections Analyst jobs:
  • Reviewed delinquent account records to determine which customers were contacted of overdue accounts.
  • Managed, tracked, and resolved domestic and international overdue accounts until collected.
  • Reviewed applications for approval for credit cards Called overdue accounts Reviewed accounts for possible legal action
  • Located and monitored overdue accounts using computers.
  • Collected on overdue accounts* Typed and filed legal complaints and garnishments* Continuous phone contact with customers, courts and employers
  • Located and monitored overdue accounts, using computers and a variety of automated systems.

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40. Credit Decisions

low Demand
Here's how Credit Decisions is used in Senior Credit And Collections Analyst jobs:
  • Communicated directly with dealerships, customers, and sales personnel in gathering pertinent information for formulating credit decisions.
  • Recommended credit decisions to Credit Committee in excess of assigned authority, while maintaining interaction between departments and dealer relations.
  • Managed national and international accounts including new account investigations and credit decisions with an authority approval up to $1Million.
  • Performed credit investigations and evaluations, made final credit decisions and ensured the accuracy of financial contracts.
  • Analyzed the risk of consumer lease/purchase applications to render credit decisions exceeding the signing authority of the Retail Credit Analyst
  • Rendered judgmental credit decisions based on key elements of applications and credit bureaus to determine approval and line assignment.

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41. Credit Information

low Demand
Here's how Credit Information is used in Senior Credit And Collections Analyst jobs:
  • Updated credit information on existing accounts.
  • Interacted with customers to obtain additional credit information to support credit lines; reconciled transactions and balances to maintain accurate accounts.
  • Reviewed and prepared credit information and structure of information into a common presentation for approval of company's financial partners.
  • Analyzed credit information to determine risk involved in lending money to commercial customers and prepared report of findings.
  • Leveraged SAP software platform through a complex software transition and improved credit informational access and response capabilities.
  • Reviewed and analyzed credit information for new and existing customers for credit guidelines to be established.

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42. Customer Orders

low Demand
Here's how Customer Orders is used in Senior Credit And Collections Analyst jobs:
  • Worked with the sales teams to resolve credit issues to prevent the delay of critical customer orders.
  • Evaluated credit check hold status on new customer orders.
  • Reviewed customer orders for release.

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43. Credit Memos

low Demand
Here's how Credit Memos is used in Senior Credit And Collections Analyst jobs:
  • Validated resolved and processed all customer deductions, disputes and credit memos for return and freight disputes in SAP and Oracle.
  • Initiated requests for invoices, credit memos, withholding tax adjustments, proof of delivery, or tracking numbers.
  • Prepared bi-monthly collection status report, bad debt reports, debit/credit memos, reconciliations.
  • Signed off on order entries, adjustments and credit memos.
  • Issued control numbers to employees submitting credit memos.
  • Performed reconciliation of payments received regarding allowances and credit memos.

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44. Collection Process

low Demand
Here's how Collection Process is used in Senior Credit And Collections Analyst jobs:
  • Planned systematic and effective collection process.
  • Conducted new- hire training courses which included system training, collection processes, phone dialogue, mentoring, and customer retention.
  • Established, documented, and implemented first Credit & Collection processes and procedures.
  • Reviewed outstanding crew balances and regularly coordinated with fleet personnel to establish timely collection processes and procedures for employees.
  • Partnered with Vendor Manager to implement an effective field collection process and owned responsibility for vendor performance.
  • Reviewed outstanding crew balances and regularly coordinated with fleet personnel to establish timely collection processes and procedures for employees.

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45. Internal Customers

low Demand
Here's how Internal Customers is used in Senior Credit And Collections Analyst jobs:
  • Initiated & developed a good relationship with external and internal customers.
  • Created relationships with external and internal customers.
  • Analyzed monthly revenue chain metrics of all external and internal customers.

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46. External Customers

low Demand
Here's how External Customers is used in Senior Credit And Collections Analyst jobs:
  • Developed highly effective and harmonious relationships with both Siemens operating companies and external customers (domestic and international banking institutions).
  • Partnered with external customers and B2B partners in customer satisfaction, financial/operational management, program management, and process/quality initiative.
  • Facilitated communication between internal and external customers to assess risk strategies based upon historical performance and future energy needs.
  • Developed and fostered positive long term relationships with key vendors, primary internal and external customers.
  • Interacted directly with multiple internal and external customers associated with the Consumer Health care and Pharmaceutical product lines.
  • Created a portfolio based collection activity that emphasized relationship building with internal and external customers.

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47. Customer Payments

low Demand
Here's how Customer Payments is used in Senior Credit And Collections Analyst jobs:
  • Communicated w/customers to ensure the timely collections of incoming customer payments.
  • Posted customer payments * Resolved customer sales or account disputes
  • Processed daily dealer/customer payments, notes and security agreements determining and applying the most efficient and effective collection methods.
  • Received and documented customer payments and ensured timely processing.
  • Processed customer payments, provided all account reconciliations as required by company practices.
  • Processed incoming customer payments and credits.

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48. Account Status

low Demand
Here's how Account Status is used in Senior Credit And Collections Analyst jobs:
  • Maintained account status to produce reports/spreadsheets to assure outstanding items gets resolved with an action plan in place.
  • Interacted with internal sales force with regards to customer account status.
  • Identified product quality issues Monitored and provided required documentation to maintain current account status.
  • Managed and communicated customer's account status.
  • Reported inventory and account status to management for accurate tracking of recovery goals.
  • Maintained clear communication with all parties involved with customer regarding account status.

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49. Credit Terms

low Demand
Here's how Credit Terms is used in Senior Credit And Collections Analyst jobs:
  • Advised Division Manager/Department/Unit Business Managers on the granting of credit terms based on assessment of credit worthiness of customers.
  • Received management recognition for negotiating and mediating challenging customer credit terms which involved a security agreement.
  • Negotiated with customer senior managers regarding credit terms and conditions.
  • Reviewed and approved credit applications and support documentation; established credit terms and limits.
  • Reinstated credit terms to customers who demonstrated credit worthiness.
  • Negotiated credit terms for particularly challenging customers.

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50. Collection Agencies

low Demand
Here's how Collection Agencies is used in Senior Credit And Collections Analyst jobs:
  • Prepared monthly performance reports and analysis of assigned collection agencies.
  • Selected and managed relationship of third-party collection agencies.
  • Interfaced closely with contracted collection agencies
  • Negotiated past due accounts and / or referred accounts to Legal Department and collection agencies.
  • Coordinated with collection agencies on all outsourced accounts that are open for repayment.
  • Managed accounts placed with outside collection agencies.

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20 Most Common Skill For A Senior Credit And Collections Analyst

Financial Statements9.1%
Customer Accounts4.8%
Special Projects4.6%
Past Due Accounts4.4%
Portfolio3.8%
New Customers3.7%
DSO3.5%
Credit Worthiness3.5%

Typical Skill-Sets Required For A Senior Credit And Collections Analyst

RankSkillPercentage of ResumesPercentage
1
1
Financial Statements
Financial Statements
9.1%
9.1%
2
2
Customer Accounts
Customer Accounts
4.8%
4.8%
3
3
Special Projects
Special Projects
4.6%
4.6%
4
4
Past Due Accounts
Past Due Accounts
4.4%
4.4%
5
5
Portfolio
Portfolio
3.8%
3.8%
6
6
New Customers
New Customers
3.7%
3.7%
7
7
DSO
DSO
3.5%
3.5%
8
8
Credit Worthiness
Credit Worthiness
3.5%
3.5%
9
9
Credit Risk
Credit Risk
2.8%
2.8%
10
10
Customer Service
Customer Service
2.8%
2.8%
11
11
Credit Hold
Credit Hold
2.7%
2.7%
12
12
SOX
SOX
2.7%
2.7%
13
13
Credit Analysis
Credit Analysis
2.4%
2.4%
14
14
ERP
ERP
2.4%
2.4%
15
15
Credit Reports
Credit Reports
2.2%
2.2%
16
16
Collection Efforts
Collection Efforts
2.1%
2.1%
17
17
A/R
A/R
2%
2%
18
18
Trade References
Trade References
1.9%
1.9%
19
19
Payment Terms
Payment Terms
1.9%
1.9%
20
20
Collection Activities
Collection Activities
1.9%
1.9%
21
21
Credit Lines
Credit Lines
1.8%
1.8%
22
22
Bradstreet
Bradstreet
1.8%
1.8%
23
23
Delinquent Accounts
Delinquent Accounts
1.7%
1.7%
24
24
Payment Arrangements
Payment Arrangements
1.7%
1.7%
25
25
Payment History
Payment History
1.6%
1.6%
26
26
International Accounts
International Accounts
1.6%
1.6%
27
27
Journal Entries
Journal Entries
1.5%
1.5%
28
28
Credit Applications
Credit Applications
1.5%
1.5%
29
29
Account Issues
Account Issues
1.5%
1.5%
30
30
Account Management
Account Management
1.5%
1.5%
31
31
Collection Calls
Collection Calls
1.3%
1.3%
32
32
Customer Base
Customer Base
1.2%
1.2%
33
33
Credit Files
Credit Files
1.2%
1.2%
34
34
Credit Card Transactions
Credit Card Transactions
1.2%
1.2%
35
35
Credit Reviews
Credit Reviews
1.1%
1.1%
36
36
Credit Department
Credit Department
1.1%
1.1%
37
37
Collection Issues
Collection Issues
1.1%
1.1%
38
38
Customer Billing
Customer Billing
1.1%
1.1%
39
39
Overdue Accounts
Overdue Accounts
1.1%
1.1%
40
40
Credit Decisions
Credit Decisions
1%
1%
41
41
Credit Information
Credit Information
1%
1%
42
42
Customer Orders
Customer Orders
0.8%
0.8%
43
43
Credit Memos
Credit Memos
0.7%
0.7%
44
44
Collection Process
Collection Process
0.7%
0.7%
45
45
Internal Customers
Internal Customers
0.7%
0.7%
46
46
External Customers
External Customers
0.7%
0.7%
47
47
Customer Payments
Customer Payments
0.7%
0.7%
48
48
Account Status
Account Status
0.7%
0.7%
49
49
Credit Terms
Credit Terms
0.6%
0.6%
50
50
Collection Agencies
Collection Agencies
0.6%
0.6%

2,716 Senior Credit And Collections Analyst Jobs

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