Post job

Senior customer engineer vs customer engineer

The differences between senior customer engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior customer engineer and a customer engineer. Additionally, a senior customer engineer has an average salary of $107,782, which is higher than the $101,212 average annual salary of a customer engineer.

The top three skills for a senior customer engineer include customer service, technical support and SR. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Senior customer engineer vs customer engineer overview

Senior Customer EngineerCustomer Engineer
Yearly salary$107,782$101,212
Hourly rate$51.82$48.66
Growth rate3%3%
Number of jobs24,11944,709
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 46%
Average age4545
Years of experience66

Senior customer engineer vs customer engineer salary

Senior customer engineers and customer engineers have different pay scales, as shown below.

Senior Customer EngineerCustomer Engineer
Average salary$107,782$101,212
Salary rangeBetween $84,000 And $137,000Between $77,000 And $131,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateRhode IslandNew Jersey
Best paying companyPayPalGoogle
Best paying industryStart-upStart-up

Differences between senior customer engineer and customer engineer education

There are a few differences between a senior customer engineer and a customer engineer in terms of educational background:

Senior Customer EngineerCustomer Engineer
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford UniversityStanford University

Senior customer engineer vs customer engineer demographics

Here are the differences between senior customer engineers' and customer engineers' demographics:

Senior Customer EngineerCustomer Engineer
Average age4545
Gender ratioMale, 86.6% Female, 13.4%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.2% Asian, 14.4% White, 64.7% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between senior customer engineer and customer engineer duties and responsibilities

Senior customer engineer example responsibilities.

  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Train in high end water cool CPU's and network controllers.
  • Experience with host operating systems, Microsoft, VMware, Linux and Unix.
  • Restore VMware machines and files to their original state and location, by use of incremental backups.
  • Submit engineer change request resulting in a pending design to improve safety of RF power connection to fabrication tool chamber.
  • Perform maintenance on call recording data server and client PC's while maintaining up to date software and patch releases.
  • Show more

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
  • Show more

Senior customer engineer vs customer engineer skills

Common senior customer engineer skills
  • Customer Service, 17%
  • Technical Support, 12%
  • SR, 8%
  • Technical Assistance, 8%
  • Customer Inquiries, 7%
  • DNS, 7%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

Browse architecture and engineering jobs