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Senior customer engineer vs software engineer

The differences between senior customer engineers and software engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior customer engineer, becoming a software engineer takes usually requires 2-4 years. Additionally, a senior customer engineer has an average salary of $107,782, which is higher than the $100,260 average annual salary of a software engineer.

The top three skills for a senior customer engineer include customer service, technical support and SR. The most important skills for a software engineer are java, python, and software development.

Senior customer engineer vs software engineer overview

Senior Customer EngineerSoftware Engineer
Yearly salary$107,782$100,260
Hourly rate$51.82$48.20
Growth rate3%21%
Number of jobs24,119339,938
Job satisfaction-3.5
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 73%
Average age4539
Years of experience64

Senior customer engineer vs software engineer salary

Senior customer engineers and software engineers have different pay scales, as shown below.

Senior Customer EngineerSoftware Engineer
Average salary$107,782$100,260
Salary rangeBetween $84,000 And $137,000Between $73,000 And $136,000
Highest paying CitySan Francisco, CASan Bruno, CA
Highest paying stateRhode IslandCalifornia
Best paying companyPayPalThe Citadel
Best paying industryStart-upStart-up

Differences between senior customer engineer and software engineer education

There are a few differences between a senior customer engineer and a software engineer in terms of educational background:

Senior Customer EngineerSoftware Engineer
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 73%
Most common majorElectrical EngineeringComputer Science
Most common collegeStanford UniversityHarvard University

Senior customer engineer vs software engineer demographics

Here are the differences between senior customer engineers' and software engineers' demographics:

Senior Customer EngineerSoftware Engineer
Average age4539
Gender ratioMale, 86.6% Female, 13.4%Male, 78.0% Female, 22.0%
Race ratioBlack or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.2% Asian, 14.4% White, 64.7% American Indian and Alaska Native, 0.2%Black or African American, 4.4% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 34.0% White, 48.5% American Indian and Alaska Native, 0.2%
LGBT Percentage6%8%

Differences between senior customer engineer and software engineer duties and responsibilities

Senior customer engineer example responsibilities.

  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Train in high end water cool CPU's and network controllers.
  • Experience with host operating systems, Microsoft, VMware, Linux and Unix.
  • Restore VMware machines and files to their original state and location, by use of incremental backups.
  • Submit engineer change request resulting in a pending design to improve safety of RF power connection to fabrication tool chamber.
  • Perform maintenance on call recording data server and client PC's while maintaining up to date software and patch releases.
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Software engineer example responsibilities.

  • Manage product releases, solve software bugs in a client/server environment, write UNIX shell scripts to manage development environments.
  • Manage responsive UI design, implementing complex, dynamic functionality.
  • Define continuous integration process and configure Jenkins build server to manage it.
  • Develop a python serial communication program to automate test procedures and verify proper operation.
  • Manage website/software/mobile applications by generating full scope requirements base upon PMI / SDLC guidance.
  • Contribute to implementing microservices used to manage entities and maintain a synchronize state between supplier and distributor.
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Senior customer engineer vs software engineer skills

Common senior customer engineer skills
  • Customer Service, 17%
  • Technical Support, 12%
  • SR, 8%
  • Technical Assistance, 8%
  • Customer Inquiries, 7%
  • DNS, 7%
Common software engineer skills
  • Java, 15%
  • Python, 9%
  • Software Development, 6%
  • Database, 3%
  • GIT, 3%
  • Object Oriented Programming, 3%

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