Senior customer service coordinator demographics and statistics in the US
Senior customer service coordinator demographics research summary. Zippia estimates senior customer service coordinator demographics and statistics in the United States by using a database of 30 million profiles. Our senior customer service coordinator estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about senior customer service coordinators after extensive research and analysis:
- There are over 90,652 senior customer service coordinators currently employed in the United States.
- 74.5% of all senior customer service coordinators are women, while 25.5% are men.
- The average senior customer service coordinator age is 40 years old.
- The most common ethnicity of senior customer service coordinators is White (53.1%), followed by Hispanic or Latino (20.5%), Black or African American (12.7%) and Asian (7.3%).
- In 2022, women earned 97% of what men earned.
- 7% of all senior customer service coordinators are LGBT.
- Senior customer service coordinators are 53% more likely to work at private companies in comparison to public companies.
On this page
Senior customer service coordinator demographics by:
Senior customer service coordinator gender statistics
74.5% of senior customer service coordinators are women and 25.5% of senior customer service coordinators are men.
- Female, 74.5%
- Male, 25.5%
Senior customer service coordinator gender ratio
| Gender | Percentages |
|---|---|
| Female | 74.5% |
| Male | 25.5% |
Senior customer service coordinator gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$39,567
Female income
$38,257
Senior customer service coordinator gender ratio over time
This data breaks down the percentage of men and women in senior customer service coordinator positions over time. Currently, 74.5% of senior customer service coordinators are female.
Senior customer service coordinator gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 24.04% | 75.96% |
| 2011 | 23.92% | 76.08% |
| 2012 | 25.20% | 74.80% |
| 2013 | 25.58% | 74.42% |
| 2014 | 26.02% | 73.98% |
| 2015 | 25.92% | 74.08% |
| 2016 | 26.41% | 73.59% |
| 2017 | 26.79% | 73.21% |
| 2018 | 25.65% | 74.35% |
| 2019 | 25.28% | 74.72% |
| 2020 | 25.83% | 74.17% |
| 2021 | 25.50% | 74.50% |
Senior customer service coordinator related jobs gender ratio
We compared senior customer service coordinators with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Senior Customer Service Coordinator | 25% | 75% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Senior customer service coordinator demographics by race
The most common ethnicity among senior customer service coordinators is White, which makes up 53.1% of all senior customer service coordinators. Comparatively, 20.5% of senior customer service coordinators are Hispanic or Latino and 12.7% of senior customer service coordinators are Black or African American.
- White, 53.1%
- Hispanic or Latino, 20.5%
- Black or African American, 12.7%
- Asian, 7.3%
- Unknown, 5.7%
- American Indian and Alaska Native, 0.7%
Senior customer service coordinator race
| Senior customer service coordinator race | Percentages |
|---|---|
| White | 53.1% |
| Hispanic or Latino | 20.5% |
| Black or African American | 12.7% |
| Asian | 7.3% |
| Unknown | 5.7% |
| American Indian and Alaska Native | 0.7% |
Senior customer service coordinator race and ethnicity over time
See how senior customer service coordinator racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Senior customer service coordinator race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 60.49% | 12.97% | 6.58% | 16.59% |
| 2011 | 60.20% | 13.26% | 6.72% | 16.47% |
| 2012 | 59.40% | 13.14% | 6.53% | 17.32% |
| 2013 | 59.75% | 12.97% | 6.69% | 16.99% |
| 2014 | 59.13% | 12.92% | 7.01% | 17.18% |
| 2015 | 58.51% | 12.66% | 6.79% | 18.29% |
| 2016 | 57.63% | 13.15% | 7.03% | 18.19% |
| 2017 | 58.54% | 12.57% | 7.00% | 18.01% |
| 2018 | 58.36% | 12.15% | 7.17% | 18.40% |
| 2019 | 57.96% | 12.34% | 6.97% | 18.91% |
| 2020 | 55.40% | 11.74% | 7.12% | 19.52% |
| 2021 | 53.08% | 12.71% | 7.29% | 20.54% |
Senior customer service coordinator wage gap by race
According to our data, asian senior customer service coordinators have the highest average salary compared to other ethnicities. Black or african american senior customer service coordinators have the lowest average salary at $39,172.
| Ethnicity | Salary |
|---|---|
| Unknown | $39,224 |
| White | $39,635 |
| Black or African American | $39,172 |
| Asian | $40,290 |
| Hispanic or Latino | $39,526 |
Average senior customer service coordinator age
See how the average age of senior customer service coordinators varies based on ethnicity and gender.
Male
Female
Senior customer service coordinator age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Senior customer service coordinator age breakdown
The average age of senior customer service coordinators is 40+ years years old, representing 49% of the senior customer service coordinator population.
Senior customer service coordinator age breakdown
| Senior Customer Service Coordinator Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Senior customer service coordinator educational attainment
The most common degree for senior customer service coordinators is bachelor's degree, with 55% of senior customer service coordinators earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 12%.
- Bachelor's, 55%
- Associate, 20%
- High School Diploma, 12%
- Master's, 7%
- Other Degrees, 6%
Senior customer service coordinators by degree level
| Senior customer service coordinator degree | Percentages |
|---|---|
| Bachelor's | 55% |
| Associate | 20% |
| High School Diploma | 12% |
| Master's | 7% |
| Other Degrees | 6% |
Senior customer service coordinator jobs you might like
Senior customer service coordinator wage gap by degree level
According to the data, senior customer service coordinators with a Master's degree earn more than those without, at $43,675 annually. With a Bachelor's degree, senior customer service coordinators earn a median annual income of $42,064 compared to $38,550 for senior customer service coordinators with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $43,675 |
| High School Diploma or Less | $37,323 |
| Bachelor's Degree | $42,064 |
| Some College/ Associate Degree | $38,550 |
Senior customer service coordinator employment statistics
Most senior customer service coordinators work for a private in the health care industry.
Company size where senior customer service coordinators work
Below, you can see the size of companies where senior customer service coordinators work.
Senior customer service coordinator jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 1% |
| 50 - 100 employees | 9% |
| 100 - 500 employees | 16% |
| 500 - 1,000 employees | 5% |
| 1,000 - 10,000 employees | 22% |
| > 10,000 employees | 47% |
Senior customer service coordinator jobs by company type
Employees with the senior customer service coordinator job title have their preferences when it comes to working for a company. For instance, most senior customer service coordinators prefer to work at private companies over public companies.
Senior customer service coordinator jobs by sector
| Company type | Percentages |
|---|---|
| Public | 44% |
| Private | 53% |
| Government | 3% |
Senior customer service coordinator jobs by industry
The most common industries for senior customer service coordinators are health care, manufacturing and technology.
Senior customer service coordinator industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 22% |
| Health Care | 12% |
| Manufacturing | 11% |
| Technology | 7% |
| Retail | 6% |
| Transportation | 5% |
| Professional | 5% |
| Finance | 5% |
| Telecommunication | 4% |
| Insurance | 4% |
| Media | 3% |
| Hospitality | 2% |
| Government | 2% |
| Construction | 2% |
| Energy | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Automotive | 1% |
| Real Estate | 1% |
Senior customer service coordinator turnover and employment statistics
Senior customer service coordinator unemployment rate over time
The unemployment rate for senior customer service coordinators between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Senior customer service coordinator unemployment rate by year
| Year | Senior customer service coordinator unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average senior customer service coordinator tenure
The average senior customer service coordinator stays at their job for 1-2 years, based on the 526 senior customer service coordinators resumes in Zippia's database.
Senior customer service coordinator tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 6% |
| 1-2 years | 30% |
| 3-4 years | 16% |
| 5-7 years | 23% |
| 8-10 years | 8% |
| 11+ years | 16% |
Senior customer service coordinator LGBT ratio compared to similar jobs
Review the percent of senior customer service coordinators that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Order Processor | 5.53% | 34,672 |
| Work Force Advisor | 6.73% | 41,540 |
| Senior Customer Service Coordinator | 7.19% | - |
| Index Clerk | 8.60% | 66,339 |
| Credit Reporter | 8.99% | 6,790 |
| Reference Assistant | 11.16% | 658 |
| Human Resources Clerk | 15.31% | 107,374 |
Similar senior customer service coordinator jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Order Processor | 5.53% | 34,672 |
| Work Force Advisor | 6.73% | 41,540 |
| Index Clerk | 8.60% | 66,339 |
| Credit Reporter | 8.99% | 6,790 |
| Reference Assistant | 11.16% | 658 |
| Human Resources Clerk | 15.31% | 107,374 |
Foreign languages spoken by senior customer service coordinators
The most common foreign language among senior customer service coordinators is Spanish at 73.3%. The second-most popular foreign language spoken is Mandarin at 6.7% and Danish is the third-most popular at 6.7%.
- Spanish, 73.3%
- Mandarin, 6.7%
- Danish, 6.7%
- Thai, 6.7%
- Cantonese, 6.7%
Senior customer service coordinator languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 73.3% |
| Mandarin | 6.7% |
| Danish | 6.7% |
| Thai | 6.7% |
| Cantonese | 6.7% |
