Senior customer service specialist work from home jobs - 2383 jobs
Sales and Customer Service Representative Remote (69k+ per year)
HMG Careers 4.5
Remote job
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.
You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer:
· Remote, work from home career.
· Average first-year earnings of $69K commission + bonuses.
· Life-long residual income through renewals.
· Unionized position with stock options.
· Excellent benefits package - medical, dental, and prescription coverage.
· Exceptional training with experienced managers.
· High-quality leads provided: no calling family or friends.
· Flexible hours: this is a fulltime career, but you can choose when you work.
· Opportunities for advancement and recognition as we promote from within.
· Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.
Qualities We Value:
· Willingness to learn and be coached as we provide comprehensive training.
· Outgoing and Friendly Personality: a positive and approachable demeanor.
· A strong desire to help others: provide valuable advice and services.
· Effective Communication Skills: your ability to connect with others is crucial.
· Sales or customerservice experience is advantageous but not mandatory.
Your Qualifications:
· Laptop or computer with camera is required.
· Possession of, or willingness to obtain an insurance license.
· Basic computer literacy is essential.
· Primary residence in Canada or USA: you must reside in North America to be eligible.
Your Job Responsibilities:
· Contact the leads we provide to schedule virtual meetings with clients.
· Present benefit programs to enroll new clients and cultivate relationships with them.
· Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
$69k yearly 2d ago
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Customer Service
Apidel Technologies 4.1
Remote job
Qualifications: A combination of formal education such as Bachelors Degree, Associates Degree with certifications and/or at least 2-4 years of progressive customerservice experience Excellent communication skills Excels at interpersonal and relationship management skills
Prior experience with the ability to successfully resolve conflict
Strong ability to multi-task
Some exposure to building products and/or retail industry preferred
Developed systems aptitude and Microsoft Office skills
SAP experience required
Order Management
Accept, enter, schedule and maintain orders within SAP
Sales Force
Order Entry Document Manager (OEDM)
Understands and executes all types of order processing (EDI/Business Connections)
Verify pricing
Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies
Ability to build efficient truckloads and schedules in coordination with the traffic department
Verify accurate information on ship schedule/OEDM
Is a high performer in the CAS Learning Path achieving agreed upon metrics and demonstrating critical behaviors
Can function across all regions and in multiple business groups
Understands and correctly provides direction of the Service Advantage for our customer and Sales Team.
Communicates when necessary with internal departments regarding Credit and Pricing
Expedites hot or special orders as agreed upon with sales and supervisor
Conflict Management
Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner
Address and correct customerservice issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction
Collaborate with cross-functional teams to expedite orders
Perform backorder coordination/shipping
Maintain customer records within all software databases
Communicate any schedule delays in customer orders in a timely manner
Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved.
Order Management & CustomerService Supply Chain Support
Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group.
Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customerservice and related cross trained function(s).
Maintain customer records within all software databases
Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved.
Is proficient in SalesForce or equivalent computer related skillset
Maintain customer records within all software databases
Responsibilities:
Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the CustomerService Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents customer base. The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers expectations. Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner. The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions. The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers.
The CST works within the parameters as defined by CertainTeed customerservice standards and the Service Advantage guidelines. The incumbent must analyze and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer, but considers the overall impact to the business. Proactively resolves customer problems/issues, exhibiting ownership for our customers.
This position will run from February 2026 through at least August 2026.
Demonstrates relentless customerservice
Flexibility in working hours 7:30am 6pm with some overtime
Willingness and ability to work from home during inclement weather or emergency situations requires home phone line & internet
Strong organizational skills
Concise communication skills
Team player
Responsible
Influencing Skills
Highly developed interpersonal skills
Unwavering personal values
Intermediate excel and MS office capability
Systems aptitude i.e. Sales Force/SAP
Ability to multitask at a high level
Preferred skills
CustomerService
$33k-39k yearly est. 2d ago
Customer Support Specialist
Brilliance Canada
Remote job
We are growing and hiring CustomerService Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY.
Job Description:
We Are: Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing.
You Are: Someone with a few years of call center/customerservice/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a flexible schedule in a team environment around a lot of great people. You need a fast-paced environment where no two days are the same and you understand how to be the face/voice of a company.
Responsibilities Include:
Work with our insurance provider clients and deliver great overall customerservice
Take in a high volume of calls, communicate via email and letters as appropriate
Document all client communication across several platforms
Be the point person for our clients as well as their customers
Qualifications:
2+ years of customerservice experience in a call-center environment
Demonstrated communication, organizational and interpersonal skills
Intermediate proficiency in Microsoft Office
Strong independent problem solving and analytical skills
Preferred Qualifications:
4+ years of insurance experience (insurance agent license a plus!)
Bilingual (Spanish/English)
Associate's degree
Worker Type:
Number of Openings:
3
$44k-68k yearly est. 4d ago
Client Experience Specialist (Licensed) - Arizona Time US Based Remote
Anywhere Real Estate
Remote job
**Client Experience Specialist (licensed)**
The **Client Experience Specialist** is a service minded professional who manages all non-licensed and limited licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process.
The key to success in this role is the ability to multitask, solve problems and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands.
**This position is 100% remote and will support various markets, primarily** **_in Arizona_** **. The ideal candidate will be able to work on Arizona time.**
**Responsibilities:**
+ Perform non-licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensure the transaction is closed in a timely, efficient, and accurate manner.
+ Ensure your real estate license remains in good standing to perform authorized licensed tasks, including drafting contract addendums and amendments.
+ Collaborate closely with agent services department, agents or other third parties to ensure all proper documentation has been received for compliance in the transaction file in the appropriate systems.
+ Organize all transaction details in applicable systems while providing continuous updates to the agent, client and third parties.
+ Serve as all deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close.
+ Own and execute full end-to-end transaction processing by entering transaction-related expenses, verifying accuracy of details, preparing commission invoices, calculating and finalizing commission payments, and proactively resolving discrepancies to ensure timely and accurate agent payouts.
+ Regularly update and manage communication with all parties involved in the transaction.
+ Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.
**Experience:**
+ Minimum of 2 years Real Estate/mortgage/title administration/transaction coordination experience required.
+ Active real estate license in good standing, preferably in AZ.
**Competencies:**
To perform the job successfully, an individual should demonstrate the following competencies:
+ **Self-motivated** - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
+ **People first approach** - keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customerservice throughout the transaction process.
+ **Technical** - ability to learn and navigate multiple software systems with an elevated level of competency while demonstrating comfort with transaction management and financial tools.
+ **Analytical Thinking & Transaction Accuracy** - able to apply strong critical thinking and problem-solving skills to ensure precise management of financial details such as expenses, invoices, and commission calculations while analyzing data to identify discrepancies, resolve issues promptly, and maintain compliance and data integrity.
+ **Process Management** - able to effectively manage end-to-end workflows, prioritize tasks, and ensure timely completion of transaction processing.
+ **Partnership/Collaboration** -the individual remains open to others' ideas and exhibits willingness to try new things.
+ **Oral/Written Communication** -the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
+ **Quality Assurance** -demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
+ **Adaptability** - the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes or delays while remaining resilient.
+ **Building Collaborative Relationships** - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information and support.
**Anywhere is proud to offer a comprehensive benefits package to our employees including:**
+ Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
+ 401(k) savings plan with company match
+ Paid Time Off to Include Holidays, Vacation Time, and Sick Time
+ Paid Family & Paternity Leave
+ Life Insurance
+ Business Travel Accident Insurance
+ All employees receive access to LinkedIn Learning
+ Tuition reimbursement for approved programs
+ Employee Referral Program
+ Adoption Assistance Program
+ Employee Assistance Program
+ Health and Wellness Program and Incentives
+ Employee Discounts
+ Employee Resource Groups
Coldwell Banker (******************************** is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
$33k-59k yearly est. 2d ago
Customer Service Representative
Russell Tobin 4.1
Remote job
Job title: Customer Support/Account Rep
Duration: 6months
Pay rate: $18/hr - $19.17/hour
Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Preference Criteria:
We prefer candidates with either a College Degree or Previous Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
Addressing incoming phone calls with a high degree of accuracy and efficiency.
Providing support on cash management products, online services, and general financial inquiries.
Contributing to a fast-paced, team-oriented environment.
Multi-tasking and adjusting quickly to changes in a busy financial service center.
Qualifications:
Preference for a College Degree or Previous Contact Center Experience.
Highly professional, career-driven, and committed to delivering world-class service.
Excellent communication skills and ability to work effectively in a team environment.
Strong aptitude for multitasking and adjusting to fast-paced environments.
Why Join Us:
Opportunity to work with a reputable financial institution.
Dynamic and collaborative work environment.
Competitive compensation package and opportunities for career advancement.
Be part of a team dedicated to delivering excellence in client service.
$18 hourly 4d ago
Online Customer Support Specialist (REMOTE)
Ao Globe Life
Remote job
Job Title: Online Customer Support Specialist - Remote Job Type: Full-Time / Part-Time About the Job Are you ready to kickstart your career in a fast-growing industry with no prior experience required? Join one of the nation's leading supplemental benefits providers, proudly serving families for over 65 years. We're actively hiring Entry-Level Benefits Representatives who are eager to learn, grow, and build a successful career-all from the comfort of their home.
This is a great opportunity for recent high school graduates, college students, career changers, or anyone seeking a remote entry-level job with real potential.
Key Responsibilities:
Provide friendly, helpful support to customers regarding their benefits
Educate clients on available supplemental health and life insurance options
Answer questions, schedule virtual consultations, and walk customers through coverage
Learn and stay up to date with our products, services, and training tools
Help clients choose the most effective and affordable benefit plans
Collaborate in a team environment while working independently
What You'll Need to Succeed:
No experience required - we'll train you!
A strong work ethic and eagerness to learn
Great communication and people skills
Basic computer literacy and ability to use video conferencing tools
Professional attitude with a positive mindset
Must be 18 years or older and eligible to work in the U.S.
We're Looking For Someone Who Is:
Looking to build a long-term career with advancement potential
Reliable, self-motivated, and goal-oriented
Comfortable speaking with people and enjoys helping others
A team player who takes pride in their work
Benefits & Perks:
Remote position - work from home anywhere in the U.S.
Weekly pay and performance-based bonuses
Residual income for long-term earnings
Paid company trips and travel incentives
Full training provided - no experience needed
Flexible schedule (full-time or part-time)
Opportunities to advance into leadership and management roles
Apply Today!
Start a rewarding career in customerservice and sales from the ground up. We're hiring now-no degree or experience needed. If you're ready to learn, grow, and thrive in a remote, entry-level position, apply now and join a team that values your potential.
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$32k-46k yearly est. 2d ago
Customer Service Associate - Work From Home
American Income Life Ao 4.2
Remote job
About the job CustomerService Associate - Work From Home Who We Are Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security.
The Opportunity
Were looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer.
Your Responsibilities
Handle inbound and outbound calls with prospective clients
Schedule and lead virtual benefits presentations
Explain available programs and coverage options in clear, simple terms
Complete all applications and documentation with accuracy
Deliver outstanding service and maintain organized client records
Participate in leadership training and skill development programs
What You Bring
Excellent communication and people skills
Professional, positive, and energetic approach
Customerservice or sales background (preferred, not required)
Basic computer skills and comfort in a virtual environment
Ability to collaborate effectively with all levels of the team
Legal authorization to work in the U.S. or Canada
What You'll Get
Full benefits package after initial period
100% remote position no commuting, no dress code
Flexible scheduling that supports your lifestyle
Weekly pay plus performance-based monthly bonuses
Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers
Rapid career advancement with clear promotion paths
If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potential apply now and start building a future you're proud of.
$30k-38k yearly est. 2d ago
Treasury Services Specialist
Allied 3.9
Remote job
This position is geared toward being the subject matter expert concerning the daily Treasury Services processes. This role will perform typical Analyst level tasks while supporting the Treasury Services team with any day-to-day issues and concerns. This position is responsible for building out processes and providing additional training to the Treasury Services team.
ESSENTIAL FUNCTIONS
Complete Monthly Reconciliations of client accounts through Great Plains
Process New business banking setup (BPO & ASO)
Make existing business banking changes (BPO & ASO)
Vendor maintenance for print fulfillment
VCC/EFT Implementation & support
Complete Check Tracer processes
Positive Pay submission
Create and implement new processes as needed
Lead new hire and existing team member training as needed
Other duties as assigned
EDUCATION
Bachelor's degree in accounting, or equivalent work experience required.
EXPERIENCE AND SKILLS
A minimum of 2 years' experience as a Treasury Analyst required
Must be detailed oriented
Excellent written and verbal communication skills required.
Excellent organizational and time management skills required.
Proficient with Microsoft Office Suite, Excel, Word, or similar software required
Experience with financial management systems, such as Great Plains or similar
Good computer skills with programs such as MS Excel, Access, and Power BI.
Exceptional analytical and problem-solving skills.
Strong financial and mathematic abilities.
Excellent verbal and written communication skills.
Strong time management and organizational abilities
POSITION COMPENTENCIES
Communication
Customer Focus
Accountability
Functional/Technical Job Skills
PHYSICAL DEMANDS
This is an office environment requiring extended sitting and computer work
WORK ENVIRONMENT
Remote
Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.
Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
Protect Yourself from Hiring Scams
Important Notice About Our Hiring Process
To keep your experience safe and transparent, please note:
All interviews are conducted via video.
No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager.
If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process.
For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems
Your security matters to us-thank you for helping us maintain a fair and trustworthy process!
$41k-60k yearly est. 2d ago
Remote Customer Service Specialist - Employee Benefit Administration
Activus Connect
Remote job
We are seeking a dedicated and knowledgeable customerservice representative to join our team and provide exceptional customerservice and support regarding employee benefits, 401K plans, and payroll inquiries, and other benefit and time off related inquiries. The ideal candidate should possess excellent communication skills, a strong attention to detail, and a solid understanding of benefits administration and payroll processes. This role involves addressing customer queries, resolving concerns, and assisting employees with accurate information to ensure their overall satisfaction.
Responsibilities:
Customer Support: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters, health insurance, or supplemental insurance plans as needed through inbound calls.
Issue Resolution: Identify and troubleshoot employees' concerns and issues, providing efficient solutions or escalating complex matters to appropriate internal departments.
Documentation: Maintain detailed and organized records of all interactions, inquiries, and resolutions in the company's customer relationship management (CRM) system.
Education and Guidance: Offer guidance and explanations to employees on benefit enrollment processes, retirement planning, investment options, and any updates to payroll policies.
Policy Knowledge: Stay updated on company policies, industry regulations, and compliance requirements to provide accurate information and ensure consistent service quality.
Qualifications:
High school diploma or equivalent is required.
Proven experience in a customerservice or call center role, ideally with a focus on employee benefits, 401K plans, or payroll inquiries.
Strong interpersonal and communication skills, with the ability to explain complex concepts in a clear and understandable manner.
Familiarity with benefits administration platforms, retirement plans, and payroll systems is highly desirable.
Exceptional problem-solving skills and the ability to handle challenging situations with empathy and professionalism.
Detail-oriented with excellent organizational and multitasking abilities.
Availability to work flexible shifts, based on call center needs.
Demonstrated commitment to delivering outstanding customer experiences.
If you are passionate about assisting employees with their benefits, 401K, and payroll inquiries and are dedicated to delivering top-notch customerservice, we encourage you to apply for this rewarding position. Join our team and be an essential part of providing a positive employee experience.
Activus Connect is only hiring for this role within the United States at this time.
Pay Rate:
$15.25 per hour during training
$17.00 per hour once you reach production
Benefits:
Paid time off
Community time
Referral program
Dental and Vision Insurance
Health Insurance
Completely remote work
Technical Requirements:
You will need to have your own equipment for this position as outlined below:
Desktop or Laptop Computer (Tablets, Chromebooks, WinBooks, Macs, or Virtual Machines etc are not permitted)
Processor: i5 or newer (or Ryzen 5+) 2GHZ processing power or better
Minimum 8GB RAM
256 GB SSD
You must have administrator access on the computer you are using.
Windows 11 OS
High Speed Internet Access with 20MBPS Download and 20MBPS Upload or better
You are unable to use a wireless internet connection for this position, you must be hardwired with a hardline cable or DSL connection.
VPN's are not permitted while on the clock
Dual Monitors, at least 20 inch.
Wired USB headset Plantronics Model 3310 or 3320
Webcam for meetings and training
All peripherals must be hardwired for use (keyboard, mouse, etc.)
$15.3-17 hourly 2d ago
Appointment Customer Representative | Work From Home
Above Life Agency
Remote job
We are expanding new territory this week. Looking for entry-level customerservice appointment representative to meet with our clients today!
Submit your resume below and we will get someone to contact you in 24-48 hours!
About Our Agency:
Leads system Provided
Work from home/zoom schedule
Amazing Sales Training
Inspiring leadership
Excellent mentorship, community & support
About our agents:
Communication skills
Run leads weekly
Zoom meetings with clients
Internet connection needed
Friendly, encouraging & positive personality
Please apply now and we will get back to you in 24-48 hours!
Your schedule will remain work from home, flexible and remote. This is a 1099 position, commission only.
Powered by JazzHR
$30k-48k yearly est. 2d ago
Customer Experience Coordinator Remote
Adecco Us, Inc. 4.3
Remote job
**Adecco is currently hiring for a Customer Experience Coordinator.**
This is a **temp-to-hire opportunity** offering **$19.00 per hour with weekly pay** . Various start times are available.
The Customer Experience Coordinator II is responsible for facilitating customer orders that cross international borders by ensuring all shipments comply with customs regulations and company standards. This role focuses heavily on customer communication and order management.
**Key Responsibilities:**
+ Respond to customer inquiries via email, fax, and phone
+ Enter and manage customer orders within the order management system
+ Provide customers with information regarding pricing, product details, and backorder status
+ Resolve customer complaints in a timely and professional manner
+ Ensure international shipments comply with customs requirements
**Qualifications:**
+ Prior call center or customerservice experience required
+ CRM experience required (Oracle and/or Salesforce preferred)
+ Strong communication, organizational, and problem-solving skills
+ Ability to work independently in a remote environment
**Pay Details:** $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$19 hourly 3d ago
Customer Service - Work from Home $45 per hour
GL1
Remote job
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$28k-36k yearly est. 60d+ ago
Senior Resolution Specialist
Arthur J Gallagher & Co 3.9
Remote job
Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.
Overview
Salary: up to $165,000 per year, dependent upon experience
Jurisdictions: Open to Any
Licenses: must be willing to obtain all licenses stated by manager within specified timeframe
Location: This role is eligible for fully remote work.
Claims Background: Medical Malpractice - Long Term Care
How you'll make an impact
* Analyzes coverage and settles the most complex and challenging claims within Gallagher Bassett's specialty claims areas (excluding workers' compensation).
* Handles the full life cycle of all assigned claims files, from intake to resolution.
* Determines coverage applicability and defense obligations independently.
* Conducts thorough investigations and analysis to assess exposure and develop settlement strategies and action plans.
* Drafts and issues reservation of rights and coverage denial letters.
* Negotiates settlements with clients, client attorneys, and Public Adjusters.
* Engages with all parties involved in the claims process; may recommend retaining outside experts when appropriate.
* Prepares reserve and settlement authority requests for both client and carrier approval.
* May act as a client advocate with carriers to ensure proper handling of claims, including scoping, estimating, and addressing coverage issues.
* Possesses solid understanding of claims processing and the insurance brokerage business.
* Demonstrates deep knowledge of industry-specific terminology, case law, and specialized claims areas.
* Handles claims in alignment with client and corporate policies, best practices, and all regulatory and ethical standards.
* Provides guidance and mentorship to junior adjusters.
* Capable of handling a full caseload independently and effectively.
About You
Potential candidates should have the following:
Claims Background: Medical Malpractice - Long Term Care
Jurisdictional Experience: Any
Active Adjusters' licenses: must be willing to obtain all licenses stated by manager within specified timeframe
As a key member of our Claims Adjuster team, you will:
Investigate, evaluate, and resolve complex Medical Malpractice claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
Work in partnership with our clients to deliver innovative solutions and improve the claims management process
Think critically, solve problems, plan, and prioritize activities to optimally serve clients
REQUIRED QUALIFICATIONS:
* High school diploma.
* Minimum of 5+ years of experience handling claims within the applicable specialty area (Medical Malpractice).
* Proven ability to handle complex and challenging claims issues at a senior adjuster level.
* Licensed and/or certified in all applicable states, or able to acquire necessary licenses per local requirements.
* Familiarity with accepted industry standards and practices.
* Proficient with relevant claims management and business software.
DESIRED:
Bachelor's Degree
Law Degree (JD)
Litigation Experience
10+years of prior experience adjusting claims in applicable specialty area
Experience in claims as well as the insurance legal and regulatory environment
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#GBTopJob
$33k-53k yearly est. 7d ago
Customer Support Representative - Work from Home - TurboTax
Turbotax
Remote job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a CustomerService Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$30k-40k yearly est. 13d ago
Customer Service Specialist
Calculated Hire
Remote job
Service Scheduling Administrator (SSA)
Part-Time | Fully Remote After Training
Training Location:
Charlotte North Ops Center
115 Rhyne Road, Charlotte, NC
Training is conducted onsite, five days a week.
Work Schedule & Mobility:
Onsite for training; fully remote after training
Part-time role (minimum 22 hours/week)
Hours may increase to 36+ per week if the contingent worker is available
Required availability:
Weekends: 7:00 AM - 6:00 PM
Holidays: 7:00 AM - 4:00 PM
Position Purpose:
The Service Scheduling Administrator (SSA) is responsible for assigning, routing, and adjusting workloads for field service personnel to support daily operations, customerservice commitments, and emergency response. This role serves as a critical point of contact for technicians, first responders, and emergency customers, ensuring timely, accurate, and professional resolution of service needs.
The SSA supports after-hours operations and contributes to maintaining 24/7/365 emergency coverage across the service area.
Nature & Scope
The SSA supports the Planning & Progression Department, a centrally-led and regionally-executed team responsible for receiving, routing, and assigning all service orders for the Natural Gas Business Unit.
This role requires:
Independent judgment and analytical skills to optimize workloads in a dynamic operational environment
The ability to assess service calls and emergencies and apply appropriate human relations skills
Coordination of service and emergency response across a three-state service area operating 24/7/365
Operational Impact:
Supports approximately 350 Service Technicians
Helps manage an average of 56,000 emergency calls annually
Key Responsibilities:
Assign, route, and adjust daily workloads for field service personnel
Answer inbound calls from technicians, first responders, and emergency customers
Handle complex calls requiring research, follow-up, and sound judgment
Monitor service workflows and adjust schedules as operational conditions change
Ensure timely, accurate resolution of customer inquiries and emergencies
Support after-hours technician operations and emergency response coverage
Required Skills & Qualifications:
Strong analytical, problem-solving, and decision-making skills
Ability to multitask and prioritize in a fast-paced, high-volume environment
Excellent communication and customerservice skills
Ability to remain calm and professional during emergency situations
Education Requirement:
High School Diploma or GED required
$27k-35k yearly est. 3d ago
Customer Service Representative
Infotree Global Solutions 4.1
Remote job
Customer Support Representative - Bilingual (English and Spanish)
** Mexican and Puerto Rican spanish dialects work really well in this role. Candidate must have some type of customerservice experience.
Shift:
Full time hours are normally 40 hours per week. Must be able to work between 8am - 6pm, no exceptions
Required to attend ~ 4 week instructor led training Monday through Friday in the office.
Hybrid Schedule: In Office: Tuesday, Wednesday, and Thursdays - After training
Candidates should have the following skills and education:
High School Diploma or equivalent
Prior customer facing role or call center experience desired
Customer and team focused
Excellent verbal and written communication skills
Able to work in multiple internet based systems
**Position will answer emails, chats and calls from 1-800- GET PINK (Roofing, and General Services)
Interview (Must have access to internet and email)
1st - Pre screen Video/ Phone Screen
2nd - Panel Video interview
Position Specifics: This is a full-time position (approximately 8 hours a day) between the hours of 8am-6pm, Monday through Friday. Opportunities exist to work over-time based on business need. Schedules will fluctuate within this time frame based on business demand. Qualified candidates must be flexible and available to work slightly varying schedules.
This role operates as a hybrid schedule. The expectation is Tuesday, Wednesday and Thursdays will be in office and Monday and Friday are remote. Must have reliable internet and the company will supply equipment to complete successful work from home environment.
PURPOSE OF THE JOB
The call center agent is the first point of contact to address direct and indirect customer inquiries, regarding company's products and services. The Agent is responsible for ensuring that all questions are handled in a professional and mutually beneficial manner and in accordance with company's standards.
Reports to: Customer Solutions Team Leader
Span of Control: Individual Role with Assigned Responsibilities
JOB RESPONSIBILITIES
Provide quality service to internal and external customers.
Handle incoming customer calls, emails and web inquiries regarding company's products and warranties
Ensure a timely and professional response
Enter all relevant information regarding inquiries into company's system
Provide detailed step-by-step instructions to customers concerning website navigation and browsing, warranty claim or claim status, and/or product information
Advise customers on newly available products and programs to promote the brand and drive overall sales
Follow up with customers as requested
Metrics:
Call quality score
Customer feedback
Information accuracy
Adherence to schedule
Attendance
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
High School diploma or equivalent (Associates or Bachelors Degree preferred)
At least one year work experience in a customer facing environment
EXPERIENCE:
Building materials experience desireable
1-3 years prior customerservice experience
Prior experience working in a team environment
Demonstrated ability to work independently
KNOWLEDGE, SKILLS & ABILITIES:
Strong oral and written communication skills
Proficient typing skills
General business acumen
Proficient working knowledge of the MS Office Suite including Outlook, Word, and Excel
Capable of quickly and accurately identifying customer needs, solving problems systematically, using sound business judgment, and following through on commitments
Strong team building, customerservice, planning and organizing skills
High attention to detail with the ability to handle multiple priorities
Ability to excel in a fast paced and ever-changing work environment
Ensures personal accountability
Quickly learns and adapts to change
Inquisitive and curious
$27k-34k yearly est. 4d ago
Call Center Customer Service Rep - Houston, TX
ARS 4.4
Remote job
ARS-Rescue Rooter
Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
CustomerService Representatives can expect:
Year-round work as we service multiple trades with multiple busy seasons.
Competitive pay options based on your skill and availability.
Paid orientation, paid training, and weekly direct deposit payroll.
Clean office environment with great equipment and a strong team ready to grow along side of you.
Comprehensive Training Opportunities provided by in-house Learning & Development team.
Training including but not limited to technical, sales, safety, leadership, systems training.
National Network to support professional growth & development and provide transfer opportunities.
Pay: $18-$19 per hour
Schedule: 12pm-8:30pm or 2pm-10:30pm
Full-time, year-round work
What We Offer:
Weekly pay via direct deposit
Paid training and onboarding
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO + 8 paid holidays
Company-paid life insurance
Clean office environment with strong team culture
Career growth opportunities within a national network
Deliver exceptional customerservice through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office.
**THIS IS NOT A REMOTE POSITION**
Prior experience in a customerservice or call center environment
Proficiency with Microsoft Office and computer-based systems
Ability to handle multi-line phones with accuracy and composure
Must report daily to our office, this is not a work from home opportunity.
Ability to work assigned shift and weekend rotation as required. (Discuss all schedule requirements at interview)
Must pass background check and drug screening
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.
$18-19 hourly 2d ago
Customer Service Representative
Concero
Remote job
We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently.
Key Responsibilities:
Outbound Calling:
Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments.
Inbound:
Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions.
Appointment Scheduling:
Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month.
Patient Interaction:
Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments.
Data Management:
Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems.
Documentation:
Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly.
Compliance:
Adhere to privacy regulations and company policies regarding patient information and appointment scheduling.
Feedback and Improvement:
Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction.
Performance:
Maintain and exceed company metrics for outbound and inbound calls and appointments set.
Qualifications:
Experience:
Previous experience in a call center or customerservice role is preferred, particularly in a healthcare or insurance setting. Training will be provided.
Communication Skills:
Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction.
Organizational Skills:
Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity.
Technical Proficiency:
Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required.
Attention to Detail:
High attention to detail to ensure accuracy in scheduling and patient information.
Empathy:
Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information.
Working Conditions:
Schedule:
Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs
Environment:
Remote work environment.
Noise Requirements:
Must be able to provide and maintain a quiet, distraction-free workspace with
zero background noise
to ensure clear, professional-quality inbound and outbound calls.
$26k-34k yearly est. 4d ago
Remote Customer Service Representative - Product Testing
Glocpa
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$27k-36k yearly est. 60d+ ago
Licensed Customer Service Representative
Commonwealth Casualty Company
Remote job
The CustomerService Representative is responsible for delivering high-quality support to policyholders and prospective customers. This entry-level role ensures a positive customer experience by answering questions, resolving issues, processing policy updates, and providing accurate information in a timely and professional manner.
Duties and Responsibilities:
· Manage multiple tasks and priorities while efficiently navigating various systems to perform job functions.
· Demonstrate a strong understanding of company procedures, processes, tools, and systems.
· Take full ownership of customer accounts during the review and servicing process.
· Maintain accurate internal records by archiving all necessary documentation and evidence.
· Develop and maintain strong knowledge of company products, pricing, underwriting guidelines, and policy features.
· Receive, investigate, and respond to all customer inquiries, concerns, and complaints in a timely and professional manner.
· Request, track, and follow up on any missing or required information from customers.
· Provide accurate quotations, pricing details, and policy information to new and existing customers.
· Successfully complete the sales process in accordance with the company's regulatory requirements.
· Answer incoming calls promptly, professionally, and courteously while maintaining excellent customerservice standards.
Job Requirements
· High school diploma or equivalent required.
· Active insurance license (Property & Casualty)
· Bilingual skills are a plus (Spanish/English preferred).
· Ability to learn and apply insurance guidelines, processes, and systems.
· Ability to thrive in a fast-paced, high-pressure environment while maintaining accuracy and professionalism.
· Proficient in Microsoft Office applications and comfortable handling phone communications with a professional disposition
· Time-management skills
· Customer-focused mindset with strong problem-solving skills
· Previous customerservice experience preferred.
· Candidates are required to complete a basic computer proficiency and customerservice skills test and achieve an acceptable passing score.
Work Environment & Schedule
· Standard schedule: Monday-Friday; Currently hiring for shifts between 5:00 AM and 6:00 PM MST and the schedule will vary depending on call center needs at the time of hiring.
· In-office position and require on-site attendance for all scheduled shifts for Arizona.
· Remote position available for out-of-state applicants only, and this position requires
the schedule to accommodate Arizona time.
$28k-37k yearly est. 5d ago
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