Senior customer support engineer demographics and statistics in the US
Senior customer support engineer demographics research summary. Zippia estimates senior customer support engineer demographics and statistics in the United States by using a database of 30 million profiles. Our senior customer support engineer estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about senior customer support engineers after extensive research and analysis:
- There are over 14,912 senior customer support engineers currently employed in the United States.
- 12.6% of all senior customer support engineers are women, while 87.4% are men.
- The average senior customer support engineer age is 42 years old.
- The most common ethnicity of senior customer support engineers is White (54.8%), followed by Asian (14.9%), Hispanic or Latino (14.9%) and Black or African American (9.7%).
- Senior customer support engineers are most in-demand in San Jose, CA.
- The technology industry is the highest-paying for senior customer support engineers.
- 11% of all senior customer support engineers are LGBT.
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Senior customer support engineer demographics by:
Senior customer support engineer gender statistics
12.6% of senior customer support engineers are women and 87.4% of senior customer support engineers are men.
- Male, 87.4%
- Female, 12.6%
Senior customer support engineer gender ratio
| Gender | Percentages |
|---|---|
| Male | 87.4% |
| Female | 12.6% |
Senior customer support engineer gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$107,764
Female income
$105,453
Senior customer support engineer gender ratio over time
This data breaks down the percentage of men and women in senior customer support engineer positions over time. Currently, 12.6% of senior customer support engineers are female.
Senior customer support engineer gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 84.20% | 15.80% |
| 2011 | 84.83% | 15.17% |
| 2012 | 85.74% | 14.26% |
| 2013 | 86.06% | 13.94% |
| 2014 | 86.30% | 13.70% |
| 2015 | 87.35% | 12.65% |
| 2016 | 87.43% | 12.57% |
| 2017 | 87.38% | 12.62% |
| 2018 | 87.80% | 12.20% |
| 2019 | 87.04% | 12.96% |
| 2020 | 87.33% | 12.67% |
| 2021 | 87.36% | 12.64% |
Senior customer support engineer related jobs gender ratio
We compared senior customer support engineers with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Senior Customer Support Engineer | 87% | 13% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Senior customer support engineer demographics by race
The most common ethnicity among senior customer support engineers is White, which makes up 54.8% of all senior customer support engineers. Comparatively, 14.9% of senior customer support engineers are Asian and 14.9% of senior customer support engineers are Hispanic or Latino.
- White, 54.8%
- Hispanic or Latino, 14.9%
- Asian, 14.9%
- Black or African American, 9.7%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.4%
Senior customer support engineer race
| Senior customer support engineer race | Percentages |
|---|---|
| White | 54.8% |
| Hispanic or Latino | 14.9% |
| Asian | 14.9% |
| Black or African American | 9.7% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.4% |
Senior customer support engineer race and ethnicity over time
See how senior customer support engineer racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Senior customer support engineer race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.37% | 10.15% | 11.51% | 11.94% |
| 2011 | 64.07% | 10.24% | 11.66% | 11.44% |
| 2012 | 62.81% | 10.48% | 11.91% | 12.08% |
| 2013 | 61.74% | 9.72% | 12.72% | 12.46% |
| 2014 | 61.45% | 9.93% | 12.37% | 13.17% |
| 2015 | 61.36% | 9.39% | 13.54% | 13.05% |
| 2016 | 61.15% | 9.35% | 13.52% | 12.95% |
| 2017 | 60.36% | 9.02% | 13.97% | 13.35% |
| 2018 | 60.48% | 8.98% | 14.06% | 13.08% |
| 2019 | 58.67% | 8.90% | 14.76% | 14.21% |
| 2020 | 56.63% | 9.47% | 14.54% | 14.38% |
| 2021 | 54.77% | 9.71% | 14.92% | 14.91% |
Senior customer support engineer wage gap by race
According to our data, asian senior customer support engineers have the highest average salary compared to other ethnicities. Black or african american senior customer support engineers have the lowest average salary at $103,962.
| Ethnicity | Salary |
|---|---|
| Unknown | $105,315 |
| White | $106,943 |
| Black or African American | $103,962 |
| Asian | $117,514 |
| Hispanic or Latino | $105,624 |
Average senior customer support engineer age
See how the average age of senior customer support engineers varies based on ethnicity and gender.
Male
Female
Senior customer support engineer age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Senior customer support engineer age breakdown
The average age of senior customer support engineers is 40+ years years old, representing 56% of the senior customer support engineer population.
Senior customer support engineer age breakdown
| Senior Customer Support Engineer Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Senior customer support engineer educational attainment
The most common degree for senior customer support engineers is bachelor's degree, with 62% of senior customer support engineers earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 9%.
- Bachelor's, 62%
- Associate, 20%
- Master's, 9%
- Diploma, 5%
- Other Degrees, 4%
Senior customer support engineers by degree level
| Senior customer support engineer degree | Percentages |
|---|---|
| Bachelor's | 62% |
| Associate | 20% |
| Master's | 9% |
| Diploma | 5% |
| Other Degrees | 4% |
Senior customer support engineer jobs you might like
Senior customer support engineer wage gap by degree level
According to the data, senior customer support engineers with a Master's degree earn more than those without, at $123,269 annually. With a Doctorate degree, senior customer support engineers earn a median annual income of $118,363 compared to $109,052 for senior customer support engineers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $123,269 |
| High School Diploma or Less | $99,026 |
| Bachelor's Degree | $109,052 |
| Doctorate Degree | $118,363 |
| Some College/ Associate Degree | $100,917 |
Senior customer support engineer employment statistics
Most senior customer support engineers work for a private in the technology industry.
Company size where senior customer support engineers work
Below, you can see the size of companies where senior customer support engineers work.
Senior customer support engineer jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 2% |
| 50 - 100 employees | 15% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 28% |
| > 10,000 employees | 29% |
Senior customer support engineer jobs by company type
Employees with the senior customer support engineer job title have their preferences when it comes to working for a company. For instance, most senior customer support engineers prefer to work at private companies over public companies.
Senior customer support engineer jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 40% |
| Private | 56% |
| Government | 2% |
Senior customer support engineer jobs by industry
The most common industries for senior customer support engineers are technology, manufacturing and telecommunication.
Senior customer support engineer industry statistics
| Industry | Percentages |
|---|---|
| Technology | 37% |
| Fortune 500 | 12% |
| Telecommunication | 9% |
| Manufacturing | 9% |
| Professional | 6% |
| Health Care | 4% |
| Finance | 4% |
| Media | 2% |
| Internet | 2% |
| Transportation | 2% |
| Retail | 2% |
| Education | 2% |
| Start-up | 2% |
| Hospitality | 1% |
| Government | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Energy | 1% |
| Non Profits | 1% |
Senior customer support engineer turnover and employment statistics
Senior customer support engineer unemployment rate over time
The unemployment rate for senior customer support engineers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Senior customer support engineer unemployment rate by year
| Year | Senior customer support engineer unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average senior customer support engineer tenure
The average senior customer support engineer stays at their job for 1-2 years, based on the 552 senior customer support engineers resumes in Zippia's database.
Senior customer support engineer tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 8% |
| 1-2 years | 33% |
| 3-4 years | 19% |
| 5-7 years | 16% |
| 8-10 years | 9% |
| 11+ years | 15% |
Senior customer support engineer LGBT ratio compared to similar jobs
Review the percent of senior customer support engineers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Telecommunications Specialist | 7.31% | 29,962 |
| Functional Consultant | 8.42% | 51,066 |
| Senior Information Architect | 8.46% | 130,875 |
| Securities Analyst | 8.59% | 33,422 |
| Network Support Administrator | 9.03% | 164,554 |
| Senior Automation Test Engineer | 10.54% | 109,068 |
| Senior Customer Support Engineer | 10.88% | - |
Similar senior customer support engineer jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Telecommunications Specialist | 7.31% | 29,962 |
| Functional Consultant | 8.42% | 51,066 |
| Senior Information Architect | 8.46% | 130,875 |
| Securities Analyst | 8.59% | 33,422 |
| Network Support Administrator | 9.03% | 164,554 |
| Senior Automation Test Engineer | 10.54% | 109,068 |
Foreign languages spoken by senior customer support engineers
The most common foreign language among senior customer support engineers is Spanish at 46.7%. The second-most popular foreign language spoken is Arabic at 26.7% and French is the third-most popular at 13.3%.
- Spanish, 46.7%
- Arabic, 26.7%
- French, 13.3%
- Carrier, 6.7%
- Hebrew, 6.7%
Senior customer support engineer languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 46.7% |
| Arabic | 26.7% |
| French | 13.3% |
| Carrier | 6.7% |
| Hebrew | 6.7% |
