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The differences between senior delivery managers and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior delivery manager and a service delivery manager. Additionally, a senior delivery manager has an average salary of $116,570, which is higher than the $102,213 average annual salary of a service delivery manager.
The top three skills for a senior delivery manager include project management, cloud and business development. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Senior Delivery Manager | Service Delivery Manager | |
| Yearly salary | $116,570 | $102,213 |
| Hourly rate | $56.04 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 145,791 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
Senior delivery managers are experienced professionals who manage team members and their work schedules so that they can facilitate the timely production of software and other computer products. These managers are required to conduct project risk assessments and management to identify and correct significant problems on major information technology projects. They must maintain the process improvement plan for all the ongoing development projects and provide support to their IT systems. Senior delivery managers must also manage the career development and performance management for teams in the engineering, quality assurance (QA), and client delivery sections.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Senior delivery managers and service delivery managers have different pay scales, as shown below.
| Senior Delivery Manager | Service Delivery Manager | |
| Average salary | $116,570 | $102,213 |
| Salary range | Between $87,000 And $154,000 | Between $74,000 And $140,000 |
| Highest paying City | San Francisco, CA | Stamford, CT |
| Highest paying state | Virginia | Connecticut |
| Best paying company | Genentech | McKinsey & Company Inc |
| Best paying industry | Technology | Finance |
There are a few differences between a senior delivery manager and a service delivery manager in terms of educational background:
| Senior Delivery Manager | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between senior delivery managers' and service delivery managers' demographics:
| Senior Delivery Manager | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 74.8% Female, 25.2% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 5.7% Unknown, 5.1% Hispanic or Latino, 8.5% Asian, 19.9% White, 60.7% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |