Senior Desktop Support Analyst Overview

There are certain skills that many senior desktop support analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a senior desktop support analyst, we found that a lot of resumes listed 6.4% of senior desktop support analysts included laptops, while 6.4% of resumes included technical support, and 6.4% of resumes included active directory. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the senior desktop support analyst job title. But what industry to start with? Most senior desktop support analysts actually find jobs in the technology and finance industries.

If you're interested in becoming a senior desktop support analyst, one of the first things to consider is how much education you need. We've determined that 39.8% of senior desktop support analysts have a bachelor's degree. In terms of higher education levels, we found that 4.5% of senior desktop support analysts have master's degrees. Even though some senior desktop support analysts have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a senior desktop support analyst. When we researched the most common majors for a senior desktop support analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on senior desktop support analyst resumes include master's degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a senior desktop support analyst. In fact, many senior desktop support analyst jobs require experience in a role such as desktop support analyst. Meanwhile, many senior desktop support analysts also have previous career experience in roles such as technical support specialist or desktop support technician.