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There is more than meets the eye when it comes to being a senior desktop support analyst. For example, did you know that they make an average of $24.27 an hour? That's $50,489 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Senior Desktop Support Analyst Do

There are certain skills that many senior desktop support analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

How To Become a Senior Desktop Support Analyst

If you're interested in becoming a senior desktop support analyst, one of the first things to consider is how much education you need. We've determined that 49.2% of senior desktop support analysts have a bachelor's degree. In terms of higher education levels, we found that 5.1% of senior desktop support analysts have master's degrees. Even though most senior desktop support analysts have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a senior desktop support analyst. When we researched the most common majors for a senior desktop support analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on senior desktop support analyst resumes include diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a senior desktop support analyst. In fact, many senior desktop support analyst jobs require experience in a role such as desktop support analyst. Meanwhile, many senior desktop support analysts also have previous career experience in roles such as technical support specialist or desktop support technician.

Senior Desktop Support Analyst Career Paths

Average Salary for a Senior Desktop Support Analyst

Senior Desktop Support Analysts in America make an average salary of $50,489 per year or $24 per hour. The top 10 percent makes over $64,000 per year, while the bottom 10 percent under $39,000 per year.
Average Senior Desktop Support Analyst Salary
$50,489 Yearly
$24.27 hourly
$39,000
10 %
$50,000
Median
$64,000
90 %

What Am I Worth?

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Senior Desktop Support Analyst Education

Senior Desktop Support Analyst Majors

14.8 %

Senior Desktop Support Analyst Degrees

Bachelors

49.2 %

Associate

32.8 %

Diploma

5.8 %

Top Colleges for Senior Desktop Support Analysts

1. Massachusetts Institute of Technology

Cambridge, MA • Private

In-State Tuition
$51,832
Enrollment
4,550

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

4. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

5. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

6. Georgia Institute of Technology

Atlanta, GA • Private

In-State Tuition
$12,424
Enrollment
15,201

7. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

8. Georgetown University

Washington, DC • Private

In-State Tuition
$54,104
Enrollment
7,089

9. Dartmouth College

Hanover, NH • Private

In-State Tuition
$55,453
Enrollment
4,312

10. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

Top Skills For a Senior Desktop Support Analyst

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 6.4% of senior desktop support analysts listed laptops on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Choose From 10+ Customizable Senior Desktop Support Analyst Resume templates

Zippia allows you to choose from different easy-to-use Senior Desktop Support Analyst templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Senior Desktop Support Analyst resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Senior Desktop Support Analyst Demographics

Senior Desktop Support Analyst Gender Distribution

Male
Male
92%
Female
Female
8%

After extensive research and analysis, Zippia's data science team found that:

  • Among senior desktop support analysts, 7.6% of them are women, while 92.4% are men.

  • The most common race/ethnicity among senior desktop support analysts is White, which makes up 58.2% of all senior desktop support analysts.

  • The most common foreign language among senior desktop support analysts is Spanish at 50.0%.

Online Courses For Senior Desktop Support Analyst That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Computer Network Fundamentals- IT Helpdesk & Desktop Support
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Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

Desktop IT Support Level 1 & 2 in real life (Troubleshooting
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Learn everything in real life Troubleshooting for IT Help Desk, Helpdesk, IT Support, System Administration and IT...

Computer Basics - Windows 7/10 - Desktop IT Support Training
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(1,123)

Computer basics & troubleshooting skills for IT helpdesk support technicians, fixes for printers, email & slow computers...

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Top Senior Desktop Support Analyst Employers

Most Common Employers For Senior Desktop Support Analyst

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Exxon Mobil$80,991$38.945
2Dell$80,083$38.508
3Bank of America$79,111$38.038
4Capital One$68,127$32.753
5BMO Harris Bank$66,178$31.822
6EmblemHealth$59,428$28.573
7Lockheed Martin$55,128$26.508
8Cardinal Health$52,556$25.273
9SAIC$52,404$25.196
10Kaiser Permanente$50,919$24.484