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Senior Desktop Support Analyst Careers

There is more than meets the eye when it comes to being a senior desktop support analyst. For example, did you know that they make an average of $37.29 an hour? That's $77,558 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Senior Desktop Support Analyst Do

There are certain skills that many senior desktop support analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a senior desktop support analyst, we found that a lot of resumes listed 6.4% of senior desktop support analysts included laptops, while 6.4% of resumes included technical support, and 6.4% of resumes included active directory. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the senior desktop support analyst job title. But what industry to start with? Most senior desktop support analysts actually find jobs in the technology and finance industries.

How To Become a Senior Desktop Support Analyst

If you're interested in becoming a senior desktop support analyst, one of the first things to consider is how much education you need. We've determined that 39.8% of senior desktop support analysts have a bachelor's degree. In terms of higher education levels, we found that 4.5% of senior desktop support analysts have master's degrees. Even though some senior desktop support analysts have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a senior desktop support analyst. When we researched the most common majors for a senior desktop support analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on senior desktop support analyst resumes include master's degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a senior desktop support analyst. In fact, many senior desktop support analyst jobs require experience in a role such as desktop support analyst. Meanwhile, many senior desktop support analysts also have previous career experience in roles such as technical support specialist or desktop support technician.

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Average Salary
$77,558
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
45,030
Job Openings

Senior Desktop Support Analyst Career Paths

Top Careers Before Senior Desktop Support Analyst

Top Careers After Senior Desktop Support Analyst

Senior Desktop Support Analyst Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Senior Desktop Support Analyst

Senior Desktop Support Analysts in America make an average salary of $77,558 per year or $37 per hour. The top 10 percent makes over $92,000 per year, while the bottom 10 percent under $65,000 per year.
Average Salary
$77,558
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Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Desktop Analyst Senior Support)
Desktop Analyst Senior Support)
Randstad
Randstad
04/29/2021
04/29/2021
$41,74004/29/2021
$41,740
?Senior Desktop Support Analyst????
?Senior Desktop Support Analyst????
Randstad
Randstad
10/21/2020
10/21/2020
$41,74010/21/2020
$41,740
Senior Desktop Support Analyst????
Senior Desktop Support Analyst????
Randstad
Randstad
08/07/2020
08/07/2020
$41,74008/07/2020
$41,740
Senior Desktop Support Analyst
Senior Desktop Support Analyst
Virginia Housing Development Authority
Virginia Housing Development Authority
07/25/2020
07/25/2020
$51,84907/25/2020
$51,849
Desktop Support Analyst Senior
Desktop Support Analyst Senior
Robert Half
Robert Half
06/20/2020
06/20/2020
$54,47106/20/2020
$54,471

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Senior Desktop Support Analyst Demographics

Gender

male

87.7 %

female

9.7 %

unknown

2.5 %

Ethnicity

White

60.0 %

Hispanic or Latino

13.5 %

Asian

12.4 %

Foreign Languages Spoken

Spanish

50.0 %

German

16.7 %

Japanese

8.3 %
See More Demographics

Senior Desktop Support Analyst Education

Degrees

Bachelors

39.8 %

Associate

26.2 %

Certificate

21.2 %

Top Colleges for Senior Desktop Support Analysts

1. Massachusetts Institute of Technology

Cambridge, MA • Private

In-State Tuition
$51,832
Enrollment
4,550

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

4. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

5. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

6. Georgia Institute of Technology

Atlanta, GA • Private

In-State Tuition
$12,424
Enrollment
15,201

7. Cornell University

Ithaca, NY • Private

In-State Tuition
$55,188
Enrollment
15,105

8. Georgetown University

Washington, DC • Private

In-State Tuition
$54,104
Enrollment
7,089

9. Dartmouth College

Hanover, NH • Private

In-State Tuition
$55,453
Enrollment
4,312

10. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451
See More Education Info

Online Courses For Senior Desktop Support Analyst That You May Like

Desktop IT Support Level 1 & 2 in real life (Troubleshooting
udemy
4.1
(384)

Learn everything in real life Troubleshooting for IT Help Desk, Helpdesk, IT Support, System Administration and IT...

Computer Basics - Windows 7/10 - Desktop IT Support Training
udemy
3.8
(1,096)

Computer basics & troubleshooting skills for IT helpdesk support technicians, fixes for printers, email & slow computers...

IT & Technical Support Guide to Helpdesk, Desktop & Servers
udemy
4.2
(578)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

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Top Skills For a Senior Desktop Support Analyst

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 6.4% of senior desktop support analysts listed laptops on their resume, but soft skills such as customer-service skills and listening skills are important as well.

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Top Senior Desktop Support Analyst Employers

1. Lockheed Martin
4.9
Avg. Salary: 
$84,130
Senior Desktop Support Analysts Hired: 
9+
2. Dell
4.8
Avg. Salary: 
$100,518
Senior Desktop Support Analysts Hired: 
8+
3. Bank of America
4.8
Avg. Salary: 
$79,852
Senior Desktop Support Analysts Hired: 
7+
4. Robert Half International
4.5
Avg. Salary: 
$65,259
Senior Desktop Support Analysts Hired: 
6+
5. Science Applications International ...
4.9
Avg. Salary: 
$79,979
Senior Desktop Support Analysts Hired: 
6+
6. The Hertz
4.4
Avg. Salary: 
$72,333
Senior Desktop Support Analysts Hired: 
5+
Updated October 2, 2020