Director of Field Operations
Senior director job in Philadelphia, PA
Field Operations Manager - Industrial Construction (Northeast Region)
Sector: Industrial / Manufacturing / Mission Critical
An established and reputable general contractor is seeking an experienced Field Operations Manager to provide leadership and oversight across a portfolio of industrial construction projects throughout the Northeast. This individual will play a pivotal role in ensuring operational excellence, safety, and consistency across multiple active project sites.
Position Overview
The Field Operations Manager will be responsible for managing and supporting field personnel, ensuring adherence to company standards, and maintaining alignment between site operations and project objectives. The ideal candidate will possess significant experience overseeing multiple projects concurrently, with a demonstrated ability to lead teams, maintain schedules, and uphold the highest standards of safety and quality.
Key Responsibilities
Provide leadership and direction to Superintendents and field teams across multiple industrial projects.
Ensure compliance with company safety protocols, quality standards, and operational procedures.
Coordinate with Project Managers, clients, and subcontractors to resolve field-related challenges in a timely and professional manner.
Oversee workforce planning, resource allocation, and project logistics across assigned sites.
Conduct regular site visits to monitor progress, evaluate performance, and promote consistency in field execution.
Drive accountability for adherence to project schedules, budgets, and deliverables.
Qualifications
Minimum of 10 years' experience in field leadership within the industrial or heavy commercial construction sectors.
Proven track record managing large-scale or multi-site construction operations.
Comprehensive understanding of safety management, construction scheduling, and field operations best practices.
Exceptional leadership, communication, and organizational skills.
Willingness and ability to travel extensively across the Northeast region.
Compensation and Benefits
Competitive base salary commensurate with experience.
Company vehicle or allowance, travel per diem, and comprehensive benefits package.
Opportunity to contribute to a high-performing organization with a strong and diverse project backlog.
Senior Associate/VP- Industrial Acquisitions
Senior director job in Newtown, PA
Equus Capital Partners, Ltd. is a private real estate investment fund manager with over 40 years of experience managing high-quality investments across top-tier U.S. markets. Through its vertically integrated operating platform, Equus combines data-driven analysis, disciplined asset management, and an entrepreneurial investment approach to deliver consistent results. The firm's investors include many of the nation's leading public, corporate, and union pension plans, university endowments, foundations, and high-net-worth families.
Role: Senior Associate/VP of Industrial Acquisitions
Key responsibilities:
Deal Sourcing and Evaluation: Identifying potential industrial real estate investment opportunities through market research, networking, and industry contacts.
Financial Analysis and Underwriting: Conducting in-depth financial analysis and creating complex financial models using software like Excel and ARGUS to evaluate potential acquisitions, including cash flow projections, investment return calculations, and risk assessment.
Market Research: Researching and evaluating economic, demographic, and real estate market data to support investment theses and identify trends.
Due Diligence: Coordinating and managing the due diligence process, which involves reviewing financial and historical records, tenant leases, environmental reports, engineering reports, title searches, and property inspections.
Negotiation and Transaction Management: Assisting with negotiating purchase agreements, contracts, and other legal documents, and coordinating with legal and finance teams for seamless transaction closings.
Investment Committee Presentations: Preparing detailed investment memoranda and presentations for senior management and investment committees.
Relationship Building: Building and maintaining strong relationships with brokers, sellers, and other industry professionals to expand deal flow.
Reporting and Analysis: Assisting with valuations, portfolio analysis, and partner distribution waterfall modeling as needed.
Maintain Market Coverage: This role requires coverage of assigned geographic territories and includes frequent travel to assess properties and build local market relationships.
Essential skills and qualifications
Experience: Minimum 4 years of experience in industrial real estate acquisitions.
Education: A bachelor's degree in finance, real estate, economics, or a related discipline.
Technical Skills: Advanced proficiency in Excel and financial modeling and experience with Argus.
Analytical Skills: Strong analytical and quantitative skills with a deep understanding of real estate valuation metrics (e.g., IRR, equity multiple, DCF, NOI).
Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively.
Organizational Skills: Highly organized and capable of managing multiple priorities in a fast-paced environment.
Interpersonal Skills: Strong interpersonal skills and the ability to build and sustain professional relationships.
Self-Motivation: A motivated self-starter able to work independently and as part of a team, and comfortable in an entrepreneurial atmosphere.
Senior Director, Market Access Counsel
Senior director job in King of Prussia, PA
Our Client, a rapidly growing publicly-traded, commercial-stage biopharmaceutical company with a first-in-class drug is seeking an experienced Market Access Counsel to serve as lead Counsel for its Market Access function. This is a high visibility role that will be instrumental in supporting global pricing, reimbursement, and access strategies for its lead product and future pipeline assets for both U.S. and International Markets.
Key Responsibilities:
Provide legal counsel on global market access strategies, including pricing, reimbursement, and health technology assessments.
Advise on interactions with payers, government agencies, and other stakeholders in compliance with applicable laws and regulations.
Support cross-functional teams including Commercial, Market Access, Medical Affairs, and Regulatory in developing compliant access strategies.
Monitor and interpret evolving legal and policy developments in key markets (U.S., EU, Japan, etc.) that impact market access.
Draft and negotiate agreements related to pricing and reimbursement, including value-based contracts and managed entry agreements.
Collaborate with external counsel and consultants to ensure alignment with local legal requirements.
Qualifications:
J.D. and admission to practice law in relevant jurisdiction.
Minimum 12 years of legal experience, with at least 7 years focused on market access in the biopharma industry.
Strong knowledge of global healthcare laws, pricing and reimbursement frameworks, and compliance standards.
Experience supporting product launches and lifecycle management from a market access perspective.
Excellent communication, negotiation, and stakeholder management skills.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Senior Manager, Information Security
Senior director job in Exton, PA
Sr. Manager, Information Security (Microsoft 365 Security SME)
Salary: The expected salary range is $140,000-$160,000 per year
Unfortunately, we cannot support work visa permit applications for this role
Are you ready to embark on a journey with a team that's passionate about making a difference? Look no further - Pharmaron is thrilled to invite you to join us as our Sr. Manager, Information Security (Microsoft 365 Security SME) in our team in Exton (PA) or Waltham (MA)!
Job Overview:
You will be responsible for safeguarding our organization's sensitive data, intellectual property, and regulatory-compliant systems. You will secure our Microsoft 365 environments while ensuring adherence to FDA, HIPAA, GxP, and 21 CFR Part 11 requirements.
Additional Responsibilities
Microsoft 365 Security Leadership
Act as the go-to expert for Microsoft 365 security tools, with a focus on:
Microsoft Defender Suite
Protect against targeted email threats using Defender for Office 365
Secure lab and clinical endpoints with Defender for Endpoint
Microsoft Purview
Implement Data Loss Prevention (DLP) for sensitive research data, ePHI, and regulatory documents
Azure Active Directory
Manage Conditional Access policies, including enforcing Multi-Factor Authentication (MFA)
Microsoft Sentinel
Monitor for unusual or suspicious activity across our environments
Policy Design
Create pharma-specific security policies to safeguard clinical trial data, intellectual property, and manufacturing systems
Risk Assessments
Conduct assessments aligned with FDA cybersecurity guidance and ISO 27001 standards for life sciences
What We're Looking For:
As a strategic leader with the ability to mitigate risks in a highly regulated life sciences environment, you will be the go-to expert for all Information Security matters across the USA. You will hold both the Microsoft 365 Certified: Security Administrator Associate (MS-500) and the Microsoft Certified: Cybersecurity Architect Expert certifications. With a strong work ethic and extensive experience leading multi-site projects, you will play a critical role in safeguarding organizational data and systems.
7 + years in information security with 4+ years focused on:
Microsoft 365 security in pharma/life science
GMP/GxP environments
Expert level Knowledge of :
Microsoft Security & Compliance Center
o Azure AD Identity Protection
o Defender for Office 365/Endpoint
CISSP, CISM or CRISC knowledge is highly desirable
Experience in ERP systems (SAP, Oracle) in Manufacturing, LIMS/MES systems security and Regulatory submission platforms
Why Pharmaron?
Pharmaron stands as a leading force in the life sciences industry, offering premier R&D services to partners across the globe. With a workforce of over 20,000 professionals and operations spanning China, the U.S., and the U.K., Pharmaron is committed to delivering innovative R&D solutions that drive advancements in healthcare
Collaborative Culture: You'll thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners and collaborators.
Comprehensive benefit package: As part of our commitment to your well-being, we offer a comprehensive benefits package, including medical, dental, and vision insurance with significant employer contributions. Planning for your future is made easier with our 401k plan and employer match. Plus, you'll have access to an Employee Assistance Program to support you in work and life.
How to Apply:
Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!
Got Questions?
If you have any questions about the role or our company, don't hesitate to reach out. We're here to help!
As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.
About Pharmaron
Pharmaron (Stock Code: 300759.SZ/3759.HK) is a premier R&D service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities, and established a broad spectrum of research, development and manufacturing service capabilities throughout the entire drug discovery, preclinical and clinical development process across multiple therapeutic modalities, including small molecules, biologics and CGT products. With over 19,000 employees, and operations in China, the U.S., and the U.K., Pharmaron has an excellent track record in the delivery of R&D solutions to its partners in North America, Europe, Japan and China.
Pharmaron is proud to be an Equal Employment Opportunity and Affirmative Action employer.
Vice President Medical Strategy
Senior director job in Malvern, PA
VP Medical Strategy - HMP Collective - *********************
HMP is a leading healthcare event and education company with a dominant position in several therapeutic areas, including Oncology, psychiatry and behavioral health, Cardiovascular, Wound Care, and Public Safety. With a mission to enhance patient care, we provide information and education to healthcare professionals through over 350 global, regional, local, and virtual events, and reach more than 2 million users monthly via digital networks and social channels.
We seek a VP of Medical Strategy to join our Strategic Services team, driving the development, execution, and delivery of multiple medical communication projects.
The position aims to efficiently produce content deliverables aligned with our clients' strategic objectives, meeting the highest standards of scientific accuracy and clinical relevance.
Responsibilities
Serve as scientific lead on assigned accounts, providing strategic direction and leadership.
Develop content of the highest quality for projects on a wide range of complex projects across multiple therapeutic areas, including, but not limited to, educational needs assessments, advisory boards, executive summaries, custom publications and websites, and promotional materials.
Develop an understanding of the big picture in therapeutic categories and apply knowledge of the market, therapeutic area, and product positioning to support the delivery of the client's tactical plan.
Independently provide client-ready deliverables and prepare materials appropriately for client medical/legal review, demonstrating strong knowledge of pharmaceutical industry standards and compliance.
Build and manage strong relationships with clients and medical experts.
Moderate and facilitate effective, productive client sessions.
Delegate work to medical writers and editors effectively and efficiently, providing clear, actionable feedback and direction.
Participate in business development initiatives with existing clients and contribute to RFPs and pitches for new business opportunities.
Contribute to the development of the project scope and provide input on the scientific aspects of budgeting.
Partner with Client Services/Project Management on account/issues management.
Gain a comprehensive understanding of the internal processes, roles, and responsibilities of members across all Departments.
Qualifications
An advanced scientific degree (PhD, MD, PharmD) with 2+ years of experience in a Medical Communications agency setting.
Strong therapeutic category knowledge and experience, especially in psychiatry, neurology, and oncology.
Experience working directly with pharmaceutical clients.
Demonstrated ability to interpret data and provide strategic/scientific direction to clients.
Proficiency in organizing teams and managing projects.
Strong knowledge of pharmaceutical standards, compliance, and regulations, including familiarity with Veeva Vault.
Outstanding communication and presentation skills, including strong proficiency in related technologies (Microsoft PowerPoint, Word, Excel, Adobe Acrobat, and Adobe InCopy).
Comfort working within content management systems, email marketing systems, and other digital tools.
Ability and willingness to travel as needed.
Senior Vice President, Construction, Development & Planning
Senior director job in Philadelphia, PA
The construction and development division is central to PHA's “Opening Doors” initiative, a multi-billion dollar plan to address the city of Philadelphia's affordable housing needs by both preserving existing units and building new residences.
Reporting to the Executive Vice President, Construction, Planning and Development, the Senior Vice President, Construction, Planning and Development, oversees the planning, development and construction departments; leads affordable housing development, real estate planning, environmental review and special projects, and ensures compliance with PHA goals, HUD regulations, and local, state and Federal laws. This position is responsible for management of PHA's real estate planning and development functions and for oversight of vacancy rehabilitation and other capital projects. Performs other duties and responsibilities as assigned.
Essential Functions
Provides strategic guidance and recommendations regarding proposed development and capital projects to advance PHA's affordable housing preservation and expansion mission and objectives.
Develops and maintains multiyear capital projects and development work plan and budget for all planned and ongoing projects.
Oversees all phases of development including initial financial feasibility analysis, proformas, overseeing design development, securing all necessary financing, procuring and contracting with all third party consultants, overseeing construction efforts and timeline.
Ensures projects timelines, budgets, technical plans and specifications are defined and met through regular interaction with staff and external contractors.
Ensures that the capital needs assessments are updated regularly for housing and other facilities owned by PHA or PHA affiliates.
Oversees real estate planning, disposition and environmental review functions in conformance with all applicable federal, state and local requirements and PHA policies.
Proactively identifies and advises PHA executive team regarding potential funding and other opportunities to leverage agency resources with the goal of preserving and expanding affordable housing
Proactively advises PHA executive team regarding issues and risks impacting development and capital projects.
Represents and negotiates with community organizations and development entities related to proposed development projects, affordable housing strategies and initiatives.
Coordinates PHA's affordable housing efforts with partner organizations to ensure that the Authority meets the projected housing goals under the PHA Annual Action Plan.
Provides technical assistance on housing programs (i.e. HUD) to PHA staff, developers, non-profit service providers and the general public.
Oversees and coordinates relationships and communications with HUD, Pennsylvania Housing Finance Agency (“PHFA”) and banks and other financiers on development projects.
Answer questions on PHA financing tools and present deals for approval to loan review committee.
Monitor and evaluate, in conjunction with private/public providers, management systems and budgets for compliance, and reviews and analyzes reports and site plans for compliance.
Make presentations and provide information to Management, Executive Management, and Loan Review Committee.
Negotiate the terms of public service contracts and/or development proposals.
Evaluate multiple affordable housing development goals for appropriateness to Philadelphia Housing Authority's goals and objectives.
Review funding applications and underwrite financing requests.
Coordinate financing with external funding agencies and organizations.
Administer federal and local funding programs per established rules and regulations.
Make recommendations regarding the use and funding level of federal and local loan and grant programs.
Required Education and Experience
Bachelor's Degree in Business, Real Estate, Public Administration, or public finance, or a related field; AND at least eight (8) years of experience in working with large scale multi-family housing and commercial development, multi-family housing modernization, construction management, public financing; OR an equivalent combination of education, training and experience. Master's Degree in Finance, Business, or Engineering preferred.
Required Knowledge of:
Federal, State, and local statutes, codes, and regulations governing public sector housing, construction, development, and finance.
Federal, State, and local public housing program regulations and reporting requirements, including Code of Federal Regulations, and Department of Housing and Urban Development.
Affordable housing preservation and development programs, strategies and financing tools.
Low Income Housing Tax Credits, Historic Tax Credits, New Market Tax Credits, HOME, Pennsylvania RCAP and other federal, state and local financing programs.
Federal, State, and local environmental review requirements, construction requirements and building codes.
Project management, engineering, and cost containment standards and practices.
Construction and construction inspection methodologies, standards, and practices.
Methods, procedures, and standards for Public Housing record keeping and records management.
Principles and practices of public sector administrative management, including cost accounting, budgeting, purchasing, contract management, customer service, and employee supervision.
Methods and procedures for managing performance and productivity, and directing the continuous improvement of Department operations and work products.
Local community issues and regional community resources available to citizens.
Required Skill in:
Interpreting and applying Federal, State, and local housing rules and regulations.
Using initiative and independent judgment within established procedural guidelines.
Reviewing and analyzing operational and financial records and reports.
Developing, reviewing and analyzing financial proformas, development terms and conditions and related materials.
Construction document handling, interpretation, and administration, including, but not limited to contracts, drawings, and specifications.
Organizing and managing cost estimating, bidding, buyout, and scheduling procedures.
Documenting and assessing field conditions, Requests for Information (“RFI”), and change orders.
Creating and aggressively managing construction schedules.
Evaluating policies and procedures and making recommendations for improvement.
Presenting and defending operational reports and information in public meetings.
Assessing and prioritizing multiple tasks, projects and demands; and planning and coordinating the work of others.
Interacting with people of different social, economic, and ethnic backgrounds.
Establishing and maintaining effective working relationships with co-workers, residents, regional community service agencies, and advocates.
Operating a personal computer utilizing standard and specialized software.
Communicating effectively verbally and in writing.
License Requirements
A valid Driver's License is required.
Director, Business Excellence
Senior director job in Philadelphia, PA
Be part of something bigger at Minaris Advanced Therapies-where every role contributes to creating hope for patients around the world. As a global leader in cell and gene therapy development, manufacturing, and testing, we turn breakthrough science into real-world treatments that change lives. Our team of over 1,000 experts across North America, Europe, and Asia has helped bring transformative therapies to market.
At Minaris, you'll join a purpose-driven community focused on innovation, collaboration, and patient impact. Whether you're in the lab, in the cleanroom, or behind the scenes, your work will directly support life-saving therapies and make a lasting difference. If you're passionate about advancing cutting-edge science and believe in the potential of cell and gene therapies, we invite you to help shape the future of medicine-one patient at a time.
Position Summary
The Director, Business Excellence role leads the practice of general Business Excellence throughout the organization, fundamentally Lean, Six Sigma and Organizational Behavior models while directly managing the HIVE, our Kaizen Promotion Office. The incumbent will liaise closely with site general managers and their teams, ensuring alignment of operational values, calibration of common systems and optimal utilization of continuous improvement assets. This role incumbent is the de facto business partner to the General Manager of the Allandale facility.
Essential Functions And Responsibilities
Assists and participates in the formulation of the Minaris Production System, the One Best Way, to provide sustained flawless delivery for our clients and their patients.
Establishes an appropriate and coherent Lean manufacturing model - within the Marinis Production System, for the company.
Establishes the capacity - internally and externally (in the case of identifying effective external resources) - to resolve complex delivery and quality issues with statistical analysis, and/or Six Sigma tools and methods.
Assists the Sr, Director Business Excellence with the delivery of Strategy, Structure and behavioral Systems design, deployment and delivery throughout the company. To include the tiered Key Performance Areas and Indicators (KPAs and KPIs)
Sustains and refines the HIVE model, the Minaris Kaizen Promotion Office.
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Embodies Minaris Advanced Therapies values and aligns daily actions with department and company culture.
Leadership Responsibility
Consistently demonstrates the desired company culture through deliberate, mindful and focused actions.
Leads, manages and sustains the HIVE.
Ensures optimal utilization of the CorePlus assets in the HIVE
Monitors the Cellular Therapy niche within the larger pharmaceutical industry for best practice in Lean, Six Sigma, Kaizen and organizational Behavior. Specifically, the application of single piece flow in the regulated space.
Communicates coherently, crisply, clearly and completely both vertically and horizontally throughout the organization.
Supports a diverse and inclusive culture and workforce, ensures compliance with laws, regulations, and company policies.
Identifies, recruits, and retains top-notch talent.
Sets performance standards and encourages employee engagement through delegation, continuous feedback, goal setting and performance management.
Develop employees to meet both their career and organizational goals.
Builds strong customer relationships and delivers customer-centric solutions.
Comfortable working in ambiguous situations and adaptable to change.
Appropriate degree of autonomy and strong decision-making skills.
Knowledge, Skills & Ability
Deep understanding of Lean practice in the regulated space.
Understanding of the potential for - and application of - Six Sigma tools in the Cellular Therapy domain.
Systemic understanding of Organizational Behavior within the law as defined by the Code of Federal Regulation (CFR)
Effective Kaizen program management and facilitation experience and skill
Ability to diagnose and resolve complex and complicated failures in kinetic and/or behavioral systems
Working understanding of Cellular Therapy manufacturing and quality constraints and practices.
Ability to impart knowledge - specifically the soft skills required during kaizen.
Ability to influence upwards and lead peers and customers.
Adequate understanding of data visualization and available software.
Education & Experience
Bachelor's degree in a commercial, chemical or pharmaceutical domain.
12 years of experience in Pharmaceuticals
4 years' experience in a Lean or Six Sigma role within the Pharmaceutical Industry.
Disclaimer
The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.
Minaris Advanced Therapies employees are eligible for a comprehensive benefits package, including medical insurance, vision insurance, dental insurance, 401(k), paid time off, tuition assistance, and more.
Director of Operations
Senior director job in Swedesboro, NJ
This position offers an exciting opportunity to join a growing, 3rd-generation family-owned manufacturer of kilns for potters. Your contributions will help shape a product beloved by artists, educators, and makers-an appreciation for craft and creativity is a strong cultural fit here. The role involves overseeing and improving all aspects of site operations, with a particular focus on supply chain procurement and customer success. You'll have meaningful authority in day-to-day decision-making, while working closely with the President on strategic initiatives. This is a high-impact, mid-career role with technical training provided.
ABOUT L&L
L&L Kiln Mfg supplies the world with electric kilns used by potters, schools, and industry alike. Founded in 1946 and hand-assembled right here in New Jersey, we are known for building the most reliable and innovative products in the industry, having always been driven by a strong commitment to longevity and repairability.
KEY RESPONSIBILITIES
Procurement
Manage purchasing tasks and support the purchasing team
Build and maintain relationships with vendors to improve resilience, negotiate pricing, handle disputes or late shipments
Continually adjust order/stock quantities based on production data and sales forecasts - avoid over- or under-stocking
Customer Success
Oversee tech-support team - identify patterns of engineering or quality issues to address
Step in when difficult support tickets demand a nuanced approach
Improve brand sentiment with customers and distributors through superb support
Collaborate with our videographer on training and repair videos for customers
Educate distributors on L&L products (installation, operation, troubleshooting, repairs) - virtual, on-site, or at L&L (some travel required)
Take occasional inbound customer calls to aid with tech support or technical sales
Operations
Oversee day-to-day operations, ensuring smooth operation of the business and facilities
Approach challenges with an entrepreneurial mindset that advances overall company success and competitiveness
Perform root-cause analysis of systemic failures and deeper quality concerns
Improve and develop systems for increasing operational excellence
Interface with outside HR firm to determine and apply HR policies
Lead the hiring for the shop personnel
Foster a culture of collaboration and continuous improvement
QUALIFICATIONS
3-5+ years of experience in technical or operations management at a manufacturing company; customer-facing is a plus
Comfortable speaking with both technicians and non-technical end users; clear, concise communicator
Basic mechanical/electrical aptitude and capacity to learn technical concepts quickly
Software: Office/Google tools; ERP experience (Odoo or similar) is a plus but not required
Experience using AI for technical projects is a plus
Valid driver's license and ability to travel for distributor training (approx. 5-15%)
ROLE OBJECTIVES & METRICS
Supply chain resilience
Reduced cost of materials
Distributor and customer satisfaction through training and support
Support-ticket outcomes and performance
Smooth operation and profitability of the company
SCHEDULE
This is a full-time, on-site position, primarily working core business hours, with some schedule autonomy. The factory operates from 7:30am - 4pm, M-F. After-hours emergencies are rare, and we highly value a work-life balance.
BENEFITS
Seven paid holidays plus PTO, three sponsored medical plans with vision insurance, Long Term Disability, Short Term Disability, Company-paid Life-Insurance, and a Retirement plan with match up to 3%.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status. You must be authorized to work in the United States.
Equal Opportunity Employer
L&L is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
This position will remain open until it is filled.
Director of Business Development
Senior director job in Philadelphia, PA
USA Architects builds communities where people learn, work, and govern in harmony by designing schools, offices, and public spaces. Our passionate team embraces industry best practices and fiercely advocates for clients, while maintaining a vibrant and fun work environment. We are located in New Jersey and Pennsylvania.
Role Description
This is a full-time role for a Director of Business Development, located in the Philadelphia, PA region with some work-from-home flexibility. The Director of Business Development will be responsible for generating new business, developing business plans, managing accounts, negotiating contracts, and leading initiatives to drive growth. The role involves identifying potential clients, establishing and maintaining relationships, and collaborating with the team to meet company objectives.
Qualifications
Skills in New Business Development, Lead Generation, and Business Planning
Experience in the AEC industry
Strong analytical and strategic thinking skills
Excellent written and verbal communication skills
Ability to work collaboratively with the Chief Marketing Officer
Bachelor's degree in Architecture, Business, Marketing, or related field
Director of Operations
Senior director job in Trenton, NJ
The Director of Operations is responsible for overseeing the company's day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence.
The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position.
Key Responsibilities
Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions.
Develop and execute strategic operational plans that align with company objectives.
Lead teams across multiple departments, including finance, marketing, HR, and operations.
Manage operational budgets, ensuring efficiency and fiscal discipline.
Identify, assess, and mitigate business risks to maintain stability and compliance.
Build competitive advantage through operational excellence and continuous improvement initiatives.
Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators.
Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction.
Implement technology-driven process enhancements to scale operations and improve quality.
Requirements
Bachelor's Degree required; advanced degree preferred.
Proven experience in operational leadership, preferably in a fast-paced, high-growth environment.
Strong analytical and data-driven approach to business management.
Critical thinker with excellent problem-solving and decision-making skills.
Ability to translate strategic goals into actionable plans with measurable outcomes.
Excellent communication and presentation skills.
Demonstrated integrity, professionalism, and commitment to company values.
High level of computer literacy and comfort with modern business technology.
Hands-on leadership style with attention to detail and follow-through.
Additional Information
This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration
Director of Customer Success
Senior director job in Philadelphia, PA
Kiddom is redefining how technology powers learning. We combine world-class curriculum with cutting-edge AI and modern SaaS infrastructure to help schools deliver truly personalized education at scale. Our platform equips educators with real-time insights and flexible tools, enabling them to focus on what matters most-driving student growth and equity.
We're not just building technology; we're driving innovation in an industry ready for transformation. At Kiddom, team members sit at the center of this effort, collaborating across engineering, design, research, and education to create experiences that push boundaries and unlock new possibilities for learners and educators alike.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.
We're not just building ed-tech; we're disrupting an industry that's been slow to innovate. At Kiddom, Customer Success Leaders sit at the center, partnering with district administrators, school leaders, and educators to ensure technology translates into meaningful outcomes. By aligning closely with product, engineering, and GTM teams, they design and deliver onboarding, training, and support experiences that drive adoption, retention, and long-term impact in classrooms.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.You will:
Define the vision for customer success - Build and scale a strategy that ensures districts, schools, and educators achieve measurable outcomes with Kiddom.
Drive adoption and retention - Partner with GTM, product, and curriculum teams to ensure customers not only implement Kiddom successfully but continue to expand their usage over time.
Lead with impact - Shape programs that connect educators to insights, training, and support that translate into student growth and district-wide success.
Build and scale a high-performing team - Recruit, develop, and coach a team of customer success managers and support specialists to deliver exceptional experiences.
Transform onboarding and implementation - Reimagine how schools and districts adopt Kiddom, building streamlined, data-informed workflows that accelerate time-to-value.
Champion the voice of the customer - Act as a critical partner to product and engineering, ensuring customer needs and feedback shape the roadmap.
Operationalize success metrics - Define KPIs for adoption, engagement, retention, and NPS, ensuring data-driven visibility into team and customer performance.
Represent Kiddom with senior district leaders - Build trusted partnerships with superintendents, administrators, and decision-makers, positioning Kiddom as a strategic partner.
What we're looking for:
10+ years of experience in customer success, account management, or related roles, with at least 5 years leading teams in a SaaS environment.
Proven track record driving adoption, retention, and expansion at scale in K-12, ed-tech, or similarly complex enterprise SaaS markets.
Strong leadership and coaching abilities-you've built and scaled teams that consistently exceed targets and delight customers.
Operational rigor-you can design systems, playbooks, and processes that bring clarity and consistency to a fast-moving environment.
Executive presence-you're comfortable engaging with district and school leaders, building credibility and trust.
Exceptional cross-functional influence-you can align customer success with product, engineering, curriculum, and GTM strategies.
Passion for impact-you care deeply about education and want to shape technology that improves equity and outcomes for students.
$100,000 - $160,000 a year
Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.
What we offer:Full time permanent employees are eligible for the following benefits from their first day of employment:
* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance* One Medical membership (in participating locations)* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.* 10 paid sick days per year (pro rated depending on start date)* Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.* Commuter and FSA plans
Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Auto-ApplySr Manager, Digital Strategy
Senior director job in Trenton, NJ
The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States Meet the Team We are seeking an experienced and innovative Senior Manager, Digital Strategy, to join us and lead a digital marketing team that drives results for key products in the Cisco Security portfolio, like XDR and Secure Access.
Your Impact
The Senior Manager, Digital Strategy, will play a critical role in scaling our end-to-end digital ABM program and shaping the direction of our digital demand generation strategies across channels. The ideal candidate should have a solid background in marketing, management, have exceptional communication skills, and a strong understanding of digital demand generation and brand building. This role will work closely with demand and regional leaders within marketing and the sales teams.
Responsibilities:
Lead cross-functional teams to develop comprehensive demand strategies and digital account-based marketing activations aligned with organizational goals.
Manage and scale digital webinars program across the security portfolio.
Implement process improvements to assist other departments for visibility.
Negotiate contracts and manage relationships with external vendors and partners.
Manage and balance budget submissions.
Analyze performance of each channel to optimize and rebalance investments across channels.
Understand and analyze pipeline metrics to determine effectiveness.
Minimum Qualifications
Bachelor's degree in marketing, Business, or a related field. Master's degree preferred.
10 + years of proven experience in demand generation. digital marketing, or related roles.
Experience managing a team of direct reports.
Tech industry experience required for consideration.
Experience managing multi-million-dollar marketing budgets.
Strong knowledge of digital platforms and proficiency in digital tactics, including account-based marketing tools, paid media, and email marketing.
Excellent written and verbal communication skills, with the ability to present for executive audiences.
Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
Analytical mindset with experience in data-driven decision-making and proficiency in marketing analytics tools.
Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams.
Experience leading social teams, building demand strategies, and executing on campaign strategies.
Experience in B2B marketing or in the technology/software industry is required.
Preferred
Experience working within the security and/or cybersecurity industry.
Experience running ABM programs and working with tools such as 6sense.
Familiarity with CRM and marketing automation platforms (e.g., Eloqua, Tableau, and Salesforce).
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $174,000.00 to $219,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$196,000.00 - $284,100.00
Non-Metro New York state & Washington state:
$174,000.00 - $252,100.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Director of School Business Operations
Senior director job in Philadelphia, PA
Full-time Description
Northwood Academy Charter School is seeking a Director of School Business Operations to manage and/or support all aspects of the School's finances and operations.
The Director of School Business Operations (DSBO) at Northwood is responsible for strategically planning for the longevity and financial sustainability of the School, along with third party finance vendor(s). This person contributes to the mission of the School by leading and supporting fiscal and operational procedures, and processes. The DSBO possesses a strong understanding of policies and best practices in order to communicate with the appropriate groups and/or constituents. This position is responsible for ensuring the accurate management of business and financial accounting information in accordance with GAAP, GASB, PA Department of Education, and all Charter and Act 22 “laws.” The DSBO directly or indirectly tracks, reports, and analyzes data for the purpose of supporting the CEO and the Board of Trustees in their financial planning. In this position, the DSBO must possess strong math and analytical skills, computer literacy, a broad understanding of accounting principles, and a keen understanding of attention to detail as well as strong organizational skills.
Essential Accountabilities: The primary responsibilities of the position include oversight of: Financial Management; Accounting operational responsibilities including the procurement of systems technology, as well as Board of Trustees meeting responsibilities. Specific duties include, but may not be limited to the following:
Maintain the accounting records to comply with the chart of accounts required by the Pennsylvania Department of Education ("PDE").
Prepare audit workpapers for the fiscal year end and work with auditors to complete engagement.
Prepare the PDE annual financial report, GASB 34.
Prepare the federal tax form 990.
Prepare, from school estimates, a budget to the PDE.
Record account transactions and reconciliation of accounts on a monthly basis.
Manage the accounts payable process and ensure that all bills are paid in a timely fashion.
Prepare payroll on a bi-weekly basis.
Manage accounts receivable to ensure the school is receiving all revenues and entitlements to which it is entitled.
Prepare the monthly financial reports to the Board which include a Balance sheet, Budget to Actual Income Statement, Cash Forecast, and a monthly listing of the disbursements for Board Review.
Attend the School Board Meetings on a monthly basis.
Prepare all state and federally mandated financial reports including the PDE form 418 and 419 (Rental Reimbursement), and federal grants reporting (from school provided information).
Prepare cash flow projections, when requested.
Reconcile cash accounts monthly.
Prepare the Public School Employees Retirement System (PSERS) monthly and quarterly reporting.
Prepare financial policies and procedures which will satisfy the requirements of the school's financial operations and obligations to be approved by the Board.
Maintain adequate records and books of account for the school in accordance with generally accepted accounting principles (GAAP) and shall retain such information for a minimum of five (5) years.
Report to the school at least three (3) business days prior to the Board's regularly scheduled monthly meetings for the preceding month, in writing with monthly balance sheets, statements of income, and sources and uses of funds with respect to the school for such month and cumulatively for the fiscal year to date, as well as any recommended changes to the then-current Approved Operating Budget that may be considered necessary or appropriate.
Engage, at the school's expense, an independent public accounting firm to perform an audit of the books and records maintained for the school as required by applicable Laws. The audit shall be completed, and a report shall be furnished within 90 days after the end of each such fiscal year.
Provide support and assistance to the school in seeking and/or maintaining the requirements of a line of credit facility from a financial institution to be utilized to fund seasonal or other cash flow deficiencies.
Prepare and submit a proposed operating budget for the operation of the school during the ensuing school year, as well as any adjustments required to achieve an approved budget.
Manage all operating accounts as required with one or more financial institutions, which are reasonably satisfactory to the school.
Requirements
Education/Experience:
A bachelor's degree or higher in accounting or finance; MBA or CPA is preferred.
Three to five years of financial management experience, preferably in a school setting.
Qualifications:
A broad knowledge of accounting principles.
Excellent technical skills and experience with accounting software preferred.
Strong interpersonal skills, including problem solving skills and ability to independently work efficiently and effectively.
State clearances are required by law prior to employment.
Working Conditions: Must be able to work within various degrees of noise, temperature, and air quality. Interruptions of work are routine. May be stressful given individual circumstances.
Physical Requirements: Sitting, standing, lifting, and carrying (up to 25 pounds), reaching, squatting, climbing stairs, and kneeling may be required.
Salary Description $135,000-$145,000
Business Unit Director
Senior director job in Philadelphia, PA
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Summary of Objective:
Develop the customer relationship through Customer Focused teams of dedicated employees to provide an 'industry leading customer experience'. Develop specific customer strategies with the Account Executive and monitor attainment of projects and goals. Provide leadership and direction to the teams to ensure the groups are performing within prescribed timelines and budget. Collaborate with other BUD's and internal departments to ensure the use of best practices within appropriate guidelines.
Essential Duties & Responsibilities:
Interact with other business units and functional departments to define production plans, yearly goals and budgets.
Establish business unit and individual goals and objectives in alignment with site goals and customer requirements.
Primary customer contact for business and relationship issues.
Manage short-term and long-term customer forecasts.
Quarterly customer meetings/business reviews: accountable for meeting, success, develop agenda, coordinate meeting details with customer and PCI internal staff, lead the organization in detail preparation, lead meetings, insure professional follow-up on all open items
Oversee business and quality issues.
Manage customer visits to PCI.
Adherence to PCI and cGMP policies, procedures, rules and regulations.
Attendance to work is an essential function of this job.
Other duties as assigned by Supervisor/Manager.
Core Attributes:
Act as a positive role model that accomplishes and supports management objectives and diversity.
Assists in diffusing conflicting situations. Communicates clear directions and holds employees accountable.
Celebrates and rewards significant achievements of others.
Builds trusting coaching relationships.
Helps people assess their skills and identify development objectives.
Ensure annual performance reviews are written for each employee within reporting structure. Complete and submit documentation, as necessary, for any required human resource actions.
Supervisory Responsibilities:
Supervise approximately two or more associates within the Project Management function.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; staffing, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
This position requires a history of project accomplishments and demonstrated leadership excellence preferably as a project manager at PCI. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Minimum four years' experience in the pharmaceutical and/or packaging industry or a related field, with a history of project accomplishment and leadership excellence in the project management arena. Preferred packaging and/or pharmaceutical experience.
Bachelor's or Master's degree from four-year college or university; Packaging Science degree preferred.
Must have excellent computer skills including Microsoft Word, Excel, PowerPoint, Outlook, and Project, and a working knowledge of GMPs.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
#LI-JM1
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Auto-ApplyDirector Field Construction Operations
Senior director job in Conshohocken, PA
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site.
This position offers flexibility to be remote with up to 75% travel
Field Leadership Development
* Assess current superintendents' skills and capabilities through site visits and one-on-one interactions.
* Participate in interviews with potential new hires for key superintendent positions.
* Develop individualized and group development plans to strengthen leadership, technical, and operational skills.
* Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies.
Standards, Procedures & Best Practices
* Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations.
* Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements.
* Benchmark internal and external best practices to maintain industry-leading field performance.
Project Support & Execution Planning
* Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability.
* Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans.
* Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery.
Field Audits & Performance Oversight
* Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices.
* Provide clear feedback and actionable improvement recommendations to superintendents and project leadership.
* Track field performance trends and recommend strategic initiatives to address recurring challenges.
Qualifications
* 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects.
* Proven track record of improving field performance through training, process improvement, and leadership coaching.
* Strong working knowledge of construction means and methods, scheduling, safety, and quality control.
* Excellent communication and interpersonal skills, able to influence without direct authority.
* Ability to travel extensively to project sites across the continental United States
Skills & Competencies
* Influential leader able to win buy-in from experienced superintendents and project teams.
* Practical expert with hands-on knowledge and credibility earned through years of field experience.
* Change Champion that is passionate about continuous improvement and raising the bar on execution.
* Strategic thinker who understands both the big picture and the operational details.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Senior Manager, Member Experience
Senior director job in Philadelphia, PA
Job Description
Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we're redefining what it means to age confidently and independently.
We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose.
Position Summary
Medical Guardian is seeking a passionate, experienced, and operationally-minded Senior Manager of Member Experience to lead strategy and implementation of proactive outbound member engagement efforts to continuously elevate and optimize member experience. This leader will be instrumental in delivering best-in-class service across the member journey, managing proactive outreach campaigns, improving internal workflows, and reducing attrition in a fast-paced, membership-based health and safety environment.
Key Responsibilities:
Operational Excellence & Process Design
Create and maintain robust member journey map(s) to be used to drive decision making and strategy for member experience improvement and attrition reduction campaigns
Design and implement workflows that streamline member interactions and reduce friction across channels.
Identify and drive process improvements that directly improve member satisfaction and loyalty.
Collaborate with cross-functional teams (Product, Tech, PMO) to plan and implement projects that impact the member experience.
Campaign Management & Messaging
Partner with Marketing and Digital teams to align outbound messaging across voice, SMS, email, and mail.
Execute and monitor member engagement campaigns related to retention, onboarding, check-ins, upgrades, and wellness outreach.
Ensure consistent and high quality member experience communication on digital, paper, training, IVA, email and sms
Project Leadership
Serve as the operational lead on member experience projects-from new tool implementations to revised outreach strategies-ensuring success criteria are clearly defined, implemented, and tracked.
Drive internal change management communications and adoption planning for initiatives that touch frontline or member-facing operations.
Analytics & Improvement
Partner with Analytics and BI to monitor KPIs (NPS, retention, outreach conversion, churn rates) and lead data-informed decisions.
Develop insights from member feedback, call audits, and CRM data to inform continuous improvement strategies.
Team Leadership & Coaching
Manage and coach a high-performing outbound member services team focused on engagement, renewals, education, and satisfaction.
Lead training initiatives to reinforce the gold standard in member experience, including call quality, empathy, compliance, and follow-up..
Required Qualifications:
5+ years of experience in a member experience, customer experience, or customer operations leadership role.
Proven track record managing proactive outbound campaign strategy in a high-touch, service-oriented environment (healthcare, wellness, insurance, or other subscription/membership-based models preferred).
Strong operational skillset with demonstrated success in designing and executing scalable member-facing processes.
Experience leading or supporting cross-functional projects that touch customer journeys.
Passion for delivering outstanding member experiences and building deep member trust and satisfaction.
Comfortable working in CRM tools (e.g., Salesforce,) and engagement platforms (e.g., Twilio, Five9 ).
Strong interpersonal and communication skills, with the ability to lead through influence and collaborate across levels and departments.
Experience leading member retention and churn reduction strategies
Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Nice to Have:
Experience in a subscription/membership or healthcare-adjacent business model.
Background in journey mapping, and call quality management.
Familiarity with speech analytics, automation tools, or omnichannel engagement strategies.
Benefits
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick Time Off & Holidays)
Company Paid Short Term Disability and Life Insurance
Retirement Plan (401k) with Company Match
Director, Development Scientific Research
Senior director job in Philadelphia, PA
Director, Development Scientific Research - (252290) Description Reporting to the Senior Director of Individual Giving, the Director of Development is a member of the External Relations team who works closely with scientific faculty, development colleagues, and donors and prospective donors advancing philanthropic priorities in research at Fox Chase Cancer Center.
The Director will cultivate relationships with high-net-worth individuals to secure significant philanthropic gifts annually based on a set of metrics that enhance research and related programming.
This position requires a strategic, collaborative, enterprising, results-driven leader with expertise in healthcare philanthropy, exceptional communication and writing skills, and an inviolable commitment to advance Fox Chase's mission.
EducationBachelor's Degree: in related field (Required) Experience5 years' experience developing and sustaining relationships with key donors, volunteer leadership, and senior staff (Required)• 7 years' experience in raising and closing major gifts (Required)• 5 years' experience in cultivating and securing gifts within a medical organization (Preferred)• 5 years' experience in identifying donors and relationships (Preferred)• General Experience in a clinical/medical fundraising setting (Preferred) Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.
Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc.
, and Temple Transport Team.
Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.
At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here! As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years.
Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion.
At Fox Chase, we consider defeating cancer to be our calling.
Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they're in.
It's essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known.
Apply today to be part of the future of prevailing over cancer.
Primary Location: Pennsylvania-PhiladelphiaJob: Operational Admin & ManagementSchedule: Full-time Shift: Day JobEmployee Status: Regular
Auto-ApplyDirector of Field Operations
Senior director job in Trevose, PA
Mini Melts is a premium novelty ice cream brand redefining frozen fun through innovation, hospitality, and operational excellence. We serve millions through entertainment venues, retail stores, and foodservice partners. We're on a mission to scale our white-glove experience while ensuring best-in-class performance across every customer touchpoint.
About the Role
The Director of Field Operations is a senior leader responsible for scaling Mini Melts' regional and depot operations profitably, sustainably, and in alignment with our mission, values, and white‑glove standards. Reporting to the Vice President of Operations, this role leads multiple Regional Managers, who in turn oversee Depot Managers and field teams across the United States. Together, they bring our values of hospitality, joy, product quality, safety, and operational excellence to life in every freezer, delivery van, and route.
You'll balance strategy with action, translating corporate goals into field wins, driving financial and operational results, and serving as a problem-solver, coach, and motivator who ensures company standards and customer expectations are consistently met. This is a role for someone who thrives in motion: part strategist, part coach, all in on service, product quality, and results.
Key ResponsibilitiesStrategic Leadership
Translate Mini Melts' mission, vision, and values into actionable field strategy and execution.
Set clear regional performance targets, priorities, and resource plans in alignment with corporate goals.
Partner cross-functionally with Sales, Marketing, Finance, and Corporate teams to ensure operational readiness for growth, promotions, and product launches; executing new programs and service improvements that keep Mini Melts magical.
Serve as the executive voice of the field in leadership discussions, providing grounded insights, risk identification, and proposing solutions.
Operational & Financial Accountability
Own regional P&L results, driving revenue, contribution margin, and cost efficiency.
Track and improve KPIs including sales growth, route profitability, missed stops, and POD expansion.
Optimize labor productivity, overtime, spoilage, and routing/service costs.
Champion process/product improvements, automation, and data‑driven decision‑making to increase operational excellence.
Leadership & People Development
Coach and grow Regional Managers into outstanding leaders who build high‑performing, motivated teams.
Establish leadership training and succession plans for RM and DM roles.
Foster a culture of safety, accountability, and hospitality, the hallmarks of Mini Melts leadership.
Recognize and celebrate top performance and shine a light on great work; build engagement and retention across all field levels.
Customer & Brand Excellence
Ensure customer-facing standards (product quality, service levels, merchandising, POS execution) are delivered flawlessly across every region.
Act as escalation point for service issues and key accounts, solving problems with urgency and empathy.
Partner with Sales and Marketing to deliver promotions, seasonal programs, and new product launches seamlessly.
Champion the Mini Melts brand promise of joy, safety, and operational excellence in every region.
Growth & Expansion
Drive new market entries and POD growth through collaboration with Sales and Marketing.
Evaluate depot infrastructure and fleet capacity to support scale and seasonal readiness.
Pilot new service models and technology platforms that enhance productivity and delight customers.
KPI's & Thresholds
Track and deliver performance against explicit KPI thresholds including:
Regional Sales Growth % (vs. budget and YoY)
Revenue per Stop / per POD
Route Profitability and Missed Stops %
Customer Churn % and Key Account Health
Inventory Control vs. budget (spoilage, shrink)
Labor productivity and OT % to sales
Safety/Compliance incidents (DOT/OSHA/Food Safety).
General
Model Mini Melts' core values of safety, service, and fun in every interaction, because how we show up matters as much as what we deliver.
Be the Voice of the Field and Customer, sharing insights that shape decisions and inspire innovation across the organization.
Support Regional and Depot Managers in daily operations; safety, inventory, merchandising, routing, and service; ensuring consistency and excellence.
Lead field engagement, training, and recognition programs that build pride and drive performance.
Monitor branding, merchandising, and POS execution; conduct regular depot visits and reviews.
Set expectations, hold teams accountable to company goals, and lead onboarding and training for new managers.
Prepare regional updates and share field insights with leadership.
What We're Looking For
7-10+ years multi‑site field leadership (DSD, vending, cold‑chain preferred) including direct RM leadership.
Proven P&L ownership and KPI management experience.
Skilled in coaching, change management, and cross‑functional collaboration.
Capable of analyzing reports and driving field-level performance improvements.
Proficient in Microsoft Excel, routing and service software, and digital communication tools (e.g., Connecteam, Zendesk).
Strong interpersonal and communication skills; able to influence at all organizational levels.
Analytical and decisive under pressure, with strong communication and people‑leadership skills.
Self-starter with the ability to work independently and manage multiple priorities.
You Are
Customer-obsessed, balancing efficiency with a premium, white-glove service mindset.
A culture carrier who leads by example, embedding Mini Melts' values of joy, product quality, safety, hospitality, and accountability.
Naturally curious and proactive, a self-starter who constantly asks ‘why,' digs deeper to prevent issues before they happen, and thrives on learning and making things better.
Deeply committed to people's well-being, you care as much about protecting your team's health as you do about meeting compliance requirements.
A system-builder who balances strategic thinking with tactical ownership, lifting others while driving results.
A collaborator who builds trust across departments and levels.
Motivated by growth, feedback, and seeing your work translate into real-world impact.
Auto-ApplyDirector, Development Scientific Research
Senior director job in Philadelphia, PA
Director, Development Scientific Research - (252290) Description Reporting to the Senior Director of Individual Giving, the Director of Development is a member of the External Relations team who works closely with scientific faculty, development colleagues, and donors and prospective donors advancing philanthropic priorities in research at Fox Chase Cancer Center.
The Director will cultivate relationships with high-net-worth individuals to secure significant philanthropic gifts annually based on a set of metrics that enhance research and related programming.
This position requires a strategic, collaborative, enterprising, results-driven leader with expertise in healthcare philanthropy, exceptional communication and writing skills, and an inviolable commitment to advance Fox Chase's mission.
EducationBachelor's Degree: in related field (Required) Experience5 years' experience developing and sustaining relationships with key donors, volunteer leadership, and senior staff (Required)• 7 years' experience in raising and closing major gifts (Required)• 5 years' experience in cultivating and securing gifts within a medical organization (Preferred)• 5 years' experience in identifying donors and relationships (Preferred)• General Experience in a clinical/medical fundraising setting (Preferred) Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.
Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc.
, and Temple Transport Team.
Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.
At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here! As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years.
Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion.
At Fox Chase, we consider defeating cancer to be our calling.
Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they're in.
It's essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known.
Apply today to be part of the future of prevailing over cancer.
Primary Location: Pennsylvania-PhiladelphiaJob: Operational Admin & ManagementSchedule: Full-time Shift: Day JobEmployee Status: Regular
Auto-ApplyRevenue Enablement Director
Senior director job in Philadelphia, PA
At BlueConic, we're building more than software - we're building the Customer Growth Engine that helps brands accelerate growth by unifying, activating, and optimizing first-party data. Our platform fuels personalized experiences and measurable outcomes for marketers, growth leaders, and data-driven innovators.
Now, we're ready to turn that same growth engine inward.
We're hiring our Revenue Enablement Director - a strategic architect who will empower our go-to-market teams to perform at their highest level. You'll design the frameworks, systems, and culture that help our revenue organization operate like a growth engine of its own: aligned, efficient, insight-driven, and obsessed with customer success.
Your Mission
To build and continuously optimize the enablement engine that powers BlueConic's revenue performance. You'll partner with leaders across Revenue, Marketing, and Product to ensure every customer-facing team member - from New Business to Expansion to Customer Success - has the skills, knowledge, and tools to win.
What You'll Do
Engineer the Revenue Enablement Engine: Design and operationalize a data-driven enablement strategy that accelerates every stage of the customer lifecycle - from prospecting to renewal - aligned with BlueConic's growth objectives.
Drive Measurable Impact: Define and track performance metrics that connect enablement programs to revenue outcomes - conversion, time-to-productivity, win rate, expansion velocity, and retention.
Partner at the Core of Growth: Work as a strategic advisor to the CRO and revenue leadership to identify capability gaps, design playbooks, and deliver programs that create commercial excellence at scale.
Activate the Frontline: Create and evolve best-practice playbooks, messaging guides, and battle cards that translate BlueConic's Customer Growth Engine value into compelling stories and consultative sales motions.
Train for Momentum: Lead ongoing enablement - from weekly workshops and live coaching to deal debriefs and call reviews - all designed to make our teams faster, sharper, and more customer-centric.
Accelerate Onboarding: Build a world-class onboarding program that gets every new crew member fluent in our platform, market, and methodology within their first 90 days - ready to drive growth from day one.
Embed AI and Automation: Leverage AI tools and insights to personalize learning, optimize processes, and amplify impact. You are
AI-first
and see technology as a force multiplier.
Inspire Alignment: Partner with Marketing and Product to ensure tight integration between customer messaging, enablement content, and go-to-market strategies - so every customer experience is consistent and growth-driven.
Lead Revenue Events: Own Revenue Kickoffs (RKOs) and enablement moments that energize, align, and accelerate the revenue team's performance and belief in our mission.
You Bring
Proven record of designing and scaling enablement programs that directly improve key performance metrics - including quota attainment, win rate, and time-to-productivity.
Demonstrated success transforming underperforming or fragmented enablement functions into growth accelerators.
Background as a high-performing seller or customer success manager, with firsthand understanding of frontline challenges and opportunities.
Deep expertise in B2B SaaS go-to-market strategies and modern sales methodologies (e.g., MEDDPICC, Challenger, SPIN).
Track record of leveraging AI and automation to personalize learning, streamline execution, and amplify impact.
Exceptional communication, facilitation, and content development skills that inspire adoption and sustained behavioral change.
Analytical acumen to translate insights into continuous performance improvements.
Passion for unlocking human potential through data, technology, and enablement.
Why BlueConic
You'll be joining a global team obsessed with one thing: helping customers grow.
We believe that when our customers win, we win - and that starts by empowering the people who power their success.
If you're ready to transform how a high-performing revenue team learns, sells, and scales - come help us build the Customer Growth Engine from the inside out.
If hired, applicants based in the US can expect an annual base salary and target bonus within the following ranges, depending on experience. BlueConic also offers a comprehensive benefits package to full-time employees including a selection of medical, dental, and vision insurance plans, 401(k) matching, 28 vacation days annually, paid parenting leave, and more.
Annual base salary$150,000-$185,000 USDAnnual target bonus$22,000-$27,000 USD
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