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  • Senior Director, Client Service

    Kantar 4.3company rating

    Senior director job in New York, NY

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details Job Title: Senior Director, Client Service, Media Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the role The Senior Director role is a strategic leadership position responsible for overseeing a portfolio of high-value accounts and guiding strategic account teams. This individual acts as a senior advisor to executive-level stakeholders, influencing investment decisions and driving multi-year growth plans. The role combines deep expertise in media research and analytics with executive engagement and commercial accountability. Primary Responsibilities Oversee a portfolio of high-value accounts; manage and lead small portfolio teams or strategic account teams to deliver exceptional client outcomes. Serve as a senior advisor to executive-level stakeholders; influence strategic investment decisions through evidence-based insights. Accountable for retention of portfolio and responsible for multi-year growth plans, cross-sell strategies, and achievement of significant revenue targets. Lead executive-level research initiatives; synthesize primary, secondary, and advanced analytics into actionable narratives for senior decision-making. Optimize resource allocation and deliver operational efficiency across portfolio teams; shape best practices for quality delivery at scale. Represent Kantar in industry forums and enterprise-wide initiatives; champion innovation in media analytics and cross-platform measurement. Develop and nurture high-performing teams by identifying, mentoring, and advancing top talent through a culture of continuous learning and collaboration. Essential Knowledge & Experience 7+ years in media research, analytics, or consulting with proven success in executive-level engagement. Expertise in digital ecosystems, cross-platform measurement methodologies, creative quality, and/or placement and audience insights. Strong command of advanced research techniques, including attribution, ROI modeling, and audience segmentation. Advanced ability to synthesize complex data into compelling narratives for executive audiences. Proven ability to shape strategic investment decisions and drive commercial outcomes. Track record of delivering multi-year growth plans and achieving significant revenue targets for an account portfolio. Demonstrated success in managing senior client relationships and leading high-performing teams, including direct management of a team of 3 or more professionals. Ability to navigate fast-paced agency or complex client environments, balancing strategic depth with delivery efficiency. Bachelor's degree in market research/marketing or related social science and analytic subject areas. Masters preferred Location New York, World Trade CenterUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
    $129k-190k yearly est. Auto-Apply 2d ago
  • VP, Enterprise Strategy & Alignment

    Celltrion USA

    Senior director job in Jersey City, NJ

    About the Company: Celltrion USA is Celltrion's U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion's unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company. Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world. POSITION SUMMARY The VP, Enterprise Strategy & Alignment serves as the Chief of Staff, trusted thought partner, and strategic integrator to the Chief Executive Officer (CEO). This newly created senior leadership role ensures enterprise-wide clarity, alignment, and disciplined execution across all functions, while enabling a clear and consistent flow of information across geographically dispersed leadership teams. The role drives structured planning, communication, and governance to strengthen operational rigor, reduce friction, and increase organizational focus. This leader will build trust, cohesion, and shared understanding across teams with diverse operating styles, organizational rhythms, and cultural contexts. They will maintain a proactive communication cadence between executive leadership and the broader enterprise to ensure that priorities are well-interpreted and effectively executed. This role is designed for a dynamic, proactive, highly driven leader who thrives on bringing clarity and results to the unstructured. Along with organizational integration, this role will take ownership of urgent, high-leverage projects that cut across functions. The ideal candidate is a problem-solver who is forward-looking, super organized, and highly strategic. Reporting directly to the CEO, the VP is required to work from the Jersey City, NJ office at least three days per week. The role works closely with the Commercial Organization Chief of Staff, the Medical Chief of Staff, and all functional heads, serving as a central liaison, escalation point, and driver of cross-functional enterprise alignment and operating rhythm. As a new member of the executive team, part of the early remit will be structuring and launching a new Strategic Initiatives Office (SIO) to include efficient project management functionality. KEY ROLES AND RESPONSIBILITIES Develop the strategic planning approach, cadence, and tools/templates, incorporating the biosimilar and branded portfolio, new launches, lifecycle management, and annual budget/resourcing planning. Lead the enterprise strategic planning process, ensuring timely and effective participation across all functions and translating the CEO's vision into a clear, actionable enterprise roadmap. Maintain and evolve a governance framework and operating rhythm for the executive leadership team, including reviews, decision-gates, and prioritization forums. Facilitate enterprise reviews, progress tracking, and strategic recalibration across functions - developing any tools/templates needed to ensure easy visibility. Develop and manage the enterprise-level Strategic Initiatives Office / PMO, including initiative intake, progress tracking, resource allocation, timeline management, issue escalation, and risk mitigation. Ensure cross-functional coordination by aligning Chiefs of Staff and functional leaders to implement enterprise priorities cohesively. Provide prioritization support to the CEO and leadership team by surfacing and forecasting dependencies, resource constraints, and risks. Oversee change management for major enterprise-wide initiatives, such as organizational restructuring, process standardization, and integration of new functions. Own and drive execution of high-profile, priority projects and analyses that cut across the organization. Serve as the primary “voice” of the CEO by translating and clearly communicating priorities, strategic intent, and expectations to the broader organization; represent the CEO in meetings and develop key communications as requested. Ensure timely, consistent, and transparent enterprise-wide communication and messaging, proactively anticipating and surfacing potential challenges. Manage the CEO's operating rhythm, including agenda development for executive meetings, follow-up on decisions, and ensuring execution and accountability. Act as a trusted thought partner to the CEO on enterprise issues by proactively flagging critical risks, offering alternative scenarios, and proposing prioritization. WORK EXPERIENCE At least 10-15 years of senior leadership experience in enterprise strategy, strategic operations, transformation, or equivalent roles within the biopharmaceutical / life sciences industry or a closely related regulated sector (e.g., healthcare, biotech, medical devices). Proven track record of leading complex, cross-functional, multi-stakeholder initiatives (e.g., enterprise strategic planning, organizational transformation, integration, global/regional alignment). Demonstrated experience managing a Project Management Office (PMO) or Strategic Initiatives; strong portfolio management, prioritization, and execution capability. Strong change-management capability and experience operating in environments with cultural, organizational, or geographic complexity (e.g., global organizations, multiple offices, cross-country coordination). QUALIFICATIONS Executive presence and the ability to influence senior leaders across functions and geographies. Excellent verbal and written communication skills with the ability to distill complex issues into strategic narratives, present to senior leadership, and communicate across all levels of the organization. Strong judgment, problem-solving skills, and comfort making decisions or tradeoffs under ambiguity. Exceptional project and program management skills and the ability to manage multiple priorities, timelines, and stakeholders in parallel. High emotional intelligence, maturity, discretion, and integrity, comfort with ambiguity and driving change in a fast-paced environment. Proficiency in Microsoft Office (especially PowerPoint and Excel); familiarity with project management tools and business intelligence dashboards is a plus. Ability to work out of the Jersey City, NJ, US HQ at least 3 days a week Willingness to travel (estimated ~10-15%) as required EDUCATION Bachelor's degree required (Business, Life Sciences, Marketing or related field). MBA, MHA, or other advanced degree strongly preferred (especially with focus on business, strategy, management consulting, or life sciences / healthcare administration). CORE COMPETENCIES Strategic Thinking and Big-Picture Orientation - ability to translate broad business vision into concrete, actionable plans, anticipate future needs and risks, and maintain long-term perspective while balancing short-term execution. Cross-Functional Influence and Collaboration - adept at working across functions and with multiple Chiefs of Staff and able to build consensus and ensure alignment. Operational Discipline and Execution Excellence - rigorous about follow-through, deadlines, resource allocation, dependencies, accountability, strong project and portfolio management skills, and ability to own and drive high-profile enterprise projects Communication and Cultural Fluency - clear, transparent communicator, able to “translate” strategy, sensitive to cultural differences and adept at building trust across global teams. Change Leadership and Organizational Agility - comfortable driving change, instituting new processes and structures, and able to support organizational transformation and help teams adapt. Problem Solving and Risk Management - capacity to identify bottlenecks, foresee risks, escalate issues, and provide thoughtful mitigation strategies. Executive Presence and Judgment - trusted advisor to CEO and senior leadership who is able to elevate critical issues and present trade-offs and recommendations. Integrity, Discretion, and Trustworthiness - handles sensitive information, communication, and escalation with high confidentiality and professionalism. Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status. #LI-MDRD
    $130k-196k yearly est. 5d ago
  • Senior Vice President, Regulatory Affairs

    Kaye/Bassman International

    Senior director job in Parsippany-Troy Hills, NJ

    Retained Search Reports to: CEO My client is a commercial-stage leader in non-opioid pain management and regenerative health solutions. They are dedicated to transforming patient care by delivering innovative therapies that reduce reliance on opioids, advance musculoskeletal pain treatments, and address significant unmet medical needs. Position: The Senior Vice President, Regulatory Affairs, will serve as a critical member of the Executive Leadership Team. Reporting directly to the CEO, this leader will shape and execute global regulatory strategy, ensuring excellence in regulatory submissions, approvals, and compliance across commercial products, clinical development, and pipeline expansion. In this role, you will be responsible for guiding innovation, scaling a growing organization, and shaping the next phase of its growth. Key Responsibilities Strategic Leadership: Define and execute a comprehensive US and global regulatory strategy aligned with growth objectives and mission in musculoskeletal pain and adjacencies. Provide proactive guidance to the CEO, ELT, and Board of Directors on regulatory risks, opportunities, and evolving landscapes. Represent as the primary regulatory voice in key discussions with the FDA, EMA, and other global health authorities. Evaluate and strengthen regulatory processes and talent by attracting and onboarding top-tier industry leaders as needed to elevate organizational performance. Regulatory Excellence: Oversee and ensure the timely and high-quality submission of regulatory documents for both commercial products and innovative pipeline programs. Drive strategies for innovative pathways to support expedited development and approval of new therapies, including gene therapy initiatives. Support effective lifecycle management for commercial products, including label expansions, line extensions, and post-marketing requirements. Organizational Impact: Lead and develop a high-performing regulatory organization capable of scaling with pipeline and commercial growth. Partner cross-functionally with R&D, Tech Ops, Quality, Medical, and Commercial to ensure alignment and collaboration. Embed a culture of innovation, collaboration, and accountability throughout the Regulatory Affairs function. Education & Experience: Advanced degree (PhD, PharmD, MD, or equivalent) in life sciences, pharmacy, or medicine. 15+ years of progressive regulatory leadership experience in the biopharma industry, with a blend of development and commercial-stage exposure. Demonstrated success in leading and scaling regulatory organizations during phases of significant growth. Expert working knowledge of regulations and specific experience in the area of new product development, advertising and promotion, and the ability to support multiple commercial products. Proven track record in securing regulatory approvals for small molecules, biologics, and preferably combination products/devices. Experience interacting directly with FDA, EMA, and other health authorities at senior levels. Modality Experience: Deep understanding of small molecules and biologics; exposure to gene therapy is highly desirable. Therapeutic Experience: Experience in Musculoskeletal Pain, CNS, Rheumatology, or adjacent therapeutic areas preferred. Ability to serve as an enterprise-wide thought leader, balancing innovation, compliance, and operational excellence. Strong communication, negotiation, and problem-solving skills with the ability to influence at the ELT and Board levels.
    $155k-250k yearly est. 1d ago
  • Senior Director / VP of Operations

    Extension Health

    Senior director job in New York, NY

    Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors. As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization. The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year. Role Summary We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams. The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services. Key Responsibilities Lead and manage all day-to-day operations across the clinic, membership and concierge services Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success Partner with clinical leadership to streamline care delivery and elevate the patient experience Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy. Track KPIs across patient satisfaction, team performance, and operational benchmarks Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele Collaborate with the sales and marketing division to generate location-specific business growth. Lead hiring, training, and performance management for non-clinical teams Develop and manage operational budgets and vendor relationships Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff Assist with location expansion strategy and execution What to Expect / What You'll Do Lead and manage the daily operations of the healthcare facility Oversee and manage operations and membership and concierge services staff Ensure that all patient care and services meet or exceed regulatory and industry standards Manage budgets to ensure the financial sustainability of the facility Collaborate with other leaders in the company to develop and execute strategic plans Build and maintain strong relationships with patients, healthcare providers, and community stakeholders Ensure that the facility maintains a safe and secure environment for all patients and staff Qualifications / Skills 8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality Experience overseeing teams of 10-20+ across multiple functions Strong background in building operational infrastructure and scaling service businesses Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment. Deep understanding of high-end service standards for HNW clients Outstanding customer service skills Healthcare or wellness industry experience strongly preferred Highly organized, systems-minded, and solution-oriented Strong leadership, communication, and cross-functional collaboration skills Compensation & Benefits Base Salary: $150-$200k per year (depending on experience level) Performance Bonus: Up to 10% Health, dental, and vision benefits Membership perks and longevity testing/treatments PTO, sick days, and observed holidays Opportunity to grow with a category-defining brand in the health span space Position Summary Position Type: Full-time Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated) Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration
    $150k-200k yearly 4d ago
  • Senior Director of Perioperative Services

    Noor Staffing Group

    Senior director job in New York, NY

    Leading New York City health system seeks a Senior Director of Perioperative Services for their hospital in Brooklyn. As a key member of hospital leadership, the Senior Director of Perioperative Services provides visionary direction and strategic oversight for all surgical and procedural operations. This role ensures the delivery of exceptional, patient-centered care through operational excellence, clinical innovation, and staff empowerment. The Senior Director drives performance across quality, safety, efficiency, and patient experience metrics, while fostering a collaborative and inclusive environment that supports professional growth and organizational success. Key Responsibilities: Lead and manage all aspects of perioperative nursing operations, ensuring compliance with regulatory, accreditation, and organizational standards. Develop and implement strategic plans and quality initiatives to improve patient outcomes, efficiency, and the overall surgical experience. Design and monitor departmental budgets, staffing models, and resource utilization to ensure fiscal responsibility and optimal performance. Foster a culture of excellence, accountability, and continuous improvement rooted in diversity, equity, and inclusion. Build and sustain collaborative relationships with physicians, surgical teams, and hospital leadership to achieve shared clinical and operational goals. Oversee recruitment, development, evaluation, and retention of nursing leadership and staff, ensuring alignment with professional standards. Utilize data-driven decision-making to enhance quality, safety, patient satisfaction, and productivity metrics. Promote evidence-based practice, research, and innovation to advance perioperative nursing standards. Serve as a visible and accessible leader who models professionalism, integrity, and clear communication. Ensure compliance with collective bargaining agreements and foster a fair, transparent work environment. Qualifications: NYS Licensed Registered Nurse Doctoral degree in Nursing (DNP) required Certification in Nursing Leadership preferred (NE-BC) Minimum 5 years of progressive nursing leadership experience in perioperative services within a hospital. Salary: $250,000 - $290,000 Please email resume to: Joshua Albucker Senior Vice President NOOR Staffing Group 646-492-5653 jalbucker@noorstaffing.com
    $250k-290k yearly 1d ago
  • Risk Management Program Manager

    Open Systems Technologies 4.7company rating

    Senior director job in New York, NY

    A financial firm is looking for a Risk Management Program Manager to join their team in New York, NY. Pay: $85-100/hr Hybrid; 3 days onsite/week US Citizen or GC Holder Only; No visa sponsorship No third party candidates Responsibilities: • Provide an independent initial assessment and challenge on project and program artifacts during all project phases • Work with project managers to remediate data quality deficiencies within Risk book of work • Build strong relationships with key stakeholders including project managers, program managers, portfolio leads, and other members of the Risk Org PMO team • Execute against multiple competing priorities simultaneously • Support the PM community in identifying upcoming artifacts due, phase changes, risk and issue maintenance, and required training coming due • Escalate past due artifacts, phases, risks, issues, and required training • Perform monthly entitlements reconciliation to assure the right roles for the right people • Perform routine Jira maintenance to track PQA (project quality assurance) findings • Assist with thematic analysis and PowerPoint slide creation • Governance and project management oversight • Be proactive and self-motivated in driving quality and timely reviews/assessments end-to-end Qualifications: • Bachelor's degree; major in Finance, Accounting, Economics or Business Administration preferred • 8+ years of progressive experience in the financial services industry; experience in Risk Management and understanding of regulatory and risk management in the financial services industry • A critical thinker who seeks to understand the business and its control environment • Recent experience in managing projects and/or quality assurance reviews for a banking institution is preferred • Proven project management skills to drive alignment across stakeholder groups and review and provide feedback on execution of required administrative processes • Ability to work as a member of a team where success is defined not only on individual performance but also that of the entire team • Excellent communication skills; ability to articulate deadlines and deliverables clearly to senior members of organization Technical Skills: • Risk Management • Project Management • Risk Analytics & Reporting • Data Quality • Jira
    $85-100 hourly 3d ago
  • Director of Strategy and Operations

    Foundrae

    Senior director job in New York, NY

    WHO WE ARE: The Foundrae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. The Role The Director of Strategy and Operations will partner closely with the CEO and leadership team to guide strategic planning, project management, and cross-functional alignment across the company. This role blends strategic thought partnership with day‑to‑day operational leadership, ensuring that priorities are clearly defined and executed across the organization. This leader brings structure to company initiatives, strengthens processes that support luxury retail standards, and enhances communication and accountability across teams. Reporting directly to the CEO, this position will provide visibility, accountability, and seamless communication across all areas of the business Responsibilities Partner with the CEO to translate strategic priorities into structured plans that include defined goals, resourcing needs, and measurable outcomes. Serve as a cross-functional leader, ensuring all departments move in alignment with company priorities and operational standards. Lead and oversee multiple high-impact initiatives across retail, wholesale, e-commerce, production, and brand functions. Build strategic frameworks that help teams understand priorities, sequencing, and interdependencies across projects. Create and maintain project timelines, deliverables, KPIs, and reporting dashboards that support visibility at the leadership level. Facilitate communication and collaboration across cross-functional teams. Track progress across all strategic initiatives and proactively identify risks, operational gaps, or competing priorities. Prepare leadership briefings, project summaries, and structured updates that enable informed decision-making. Drive accountability by reinforcing deadlines, operational discipline, and follow-through across all levels of the organization. Lead recurring cross-functional meetings, ensuring they are well-structured, action-oriented, and aligned to organizational goals. Partner with retail leadership to enhance client experience, service standards, and the operational consistency expected within a luxury environment. Collaborate with marketing, brand, and product teams to ensure operational readiness for launches, campaigns, and new collection releases. Guide post-project evaluations to derive insights, strengthen organizational learning, and inform future planning cycles. Support the development of organizational processes, SOPs, and governance structures that reinforce clarity and consistency as the company grows. Requirements 7+ years of experience in strategy, operations, or project leadership roles within luxury retail, fine jewelry, or premium consumer products. Experience partnering directly with senior leadership or founders in a high‑growth, entrepreneurial environment. Strong strategic planning skills with the ability to translate vision into structured, actionable plans. Deep understanding of luxury retail operations, client experience standards, and cross‑functional coordination. Exceptional communication and interpersonal skills, able to influence and collaborate across all levels. Strong organizational abilities with comfort managing competing priorities in a fast‑moving environment. Experience developing reporting tools, dashboards, or systems that support operational transparency. Demonstrated ability to identify challenges, propose solutions, and drive accountability across teams.
    $126k-173k yearly est. 2d ago
  • DIRECT HIRE - Mitsubishi Tanabe Pharma America - Senior Director, Trade & Distribution

    Eversana 4.5company rating

    Senior director job in Jersey City, NJ

    EVERSANA has partnered with Mitsubishi Tanabe Pharma America, Inc. for this Direct Hire opportunity. Mitsubishi Tanabe Pharma America, Inc. (MTPA) is a U.S. subsidiary of Mitsubishi Tanabe Pharma Corporation (MTPC) in Japan, which touts a storied reputation more than 300 years in the making. Our parent company - one of Japan's most respected - is a research-driven pharmaceutical company that has tirelessly pursued medical breakthroughs with global reach. MTPC has discovered and produced several first-in-class medicines for serious diseases, including multiple sclerosis (MS), diabetes mellitus (DM), amyotrophic lateral sclerosis (ALS), and is currently developing medicines in Neurology in Parkinson's (PD), Spinal Cord Injury (SCI), and in high unmet areas in Immunology and Oncology. MTPA is rapidly expanding its operations across all functional areas. MTPA's commitment to patients and their communities continues with a robust late-stage pipeline of investigational treatments for difficult-to-treat diseases and commercializing products with significant unmet medical needs in North American markets. In the United States, MTPA launched rare disease treatments including RADICAVA (edaravone) injectables in 2017 and RADICAVA (edaravone) oral suspension in 2022. The company handles research, clinical development, sales, marketing, medical affairs, supply chain, and business development functions. MTPA is dedicated to improving the treatment environment for those with debilitating diseases, researching on real-world evidence, and creating hope for all facing illness. Job Description Direct Hire Opportunity! The Senior Director, Trade & Distribution, will build, lead, and manage the team while focusing on developing strategies to support the launch and lifecycle management of our leading Parkinson's and ALS therapies, as well as future products in the United States. The primary responsibility of the Senior Director Trade & Distribution is to develop and implement the distribution strategies across the specialty businesses. This includes specialty pharmacies, distributors and all channels that would support any present or future MTPA products. This person will have an intimate knowledge of the distribution systems from all aspects including durable medical equipment. The ideal candidate will possess strong leadership experience in managing teams that work both directly and indirectly with specialty vendors, coupled with exceptional analytical skills to identify operational gaps and implement effective solutions. Cross-functional collaboration with supply chain, marketing, sales, and customer-facing teams will be key to success in this role. Responsibilities Provides overall leadership and direction for Trade Market Access strategy for Mitsubishi Tanabe Pharma US' lead Parkinson and ALS products Evolve and innovate distribution network by aligning it with business needs, identifying growth opportunities, and addressing operational gaps to overcome challenges and drive access. Serves as the Distribution and Trade Strategy Team Leader, representing trade across all teams and driving key success factors to support long-term distribution strategies. Lead the development and execution in Federal Markets, including VA and Department of Defense to drive product access, distribution, and growth. Act as subject matter expert from a Market Access perspective for 340B program and other government programs. Informs senior and corporate executives informed about changes and emerging issues in the broad, trade customer environments and subsequent implications for Mitsubishi Tanabe Pharma US Develops awareness of market and government policy changes in collaboration with legal and compliance and implications across key stakeholders to help inform/update commercial strategies Assists market access marketing agency (and other vendor relationships) to develop promotional programs, tactics and materials aligned with our distribution process Develops/maintains thorough understanding of dynamics driving various market access segments and channels and how distribution impacts each function Effectively manages budgets and project timelines including contract management Oversight in the negotiation, execution, and adherence to the Distribution Service Agreements (DSAs), Product Purchase Agreements, and other contract offerings as appropriate Develop account metrics against strategic, financial, and product access KPI's Develops and monitors KPIs, continually assessing impact and execution of access services & offerings including feedback from service users and internal stakeholders Attends professional, provider programs, and patient conferences, and keeps up to date on innovation and recommends ways to improve business. This is a home office based position. The expectation is to be in the office 3 days a week. Qualifications Bachelor's Degree Required, Masters preferred Must have 15 plus years within the pharmaceutical industry and 10 years' experience in Distribution, Account Management or Aligned Market Access functions. Experience with distribution for early-stage pipeline programs Experience in Federal Markets including VA, Department of Defense and 340B Program preferred. Device/Drug combination strongly preferred Minimum 5 years of people management experience required Track record of closing complex negotiations within the specialty pharmacy arena Preferred experience includes: All aspects of distribution Launch and life cycle management for the distribution process Experience in Market Access marketing History of successful negotiations Broad based knowledge of the Pharma/Biotech industry, healthcare finance, and all forms of product distribution: DME, Orals, and Solutions Firm grasp of legal, regulatory and compliance issues in the healthcare space Analytical/strategic thinker with proven ability to: conduct situation analysis of the external distribution environment; synthesize relevant information to develop strategic plans understand the best pathway for distribution based on the product and its attributes conduct strategic gap analysis and implement metric-based solutions Strong interpersonal and internal/external relationship-building skills in order to drive change and innovation and succeed in a highly specialized distribution environment Excellent oral/written communication skills, coupled with exceptional presentation skills, including ability to present to large audiences Ability to prioritize and manage complex projects, with multiple stakeholders, and drive high-quality results within allotted budget Highly proficient in MS Office; advanced Excel skills Must be able to travel domestically and internationally (approximately 40%) Additional Information Mitsubishi Tanabe Pharma America Value Proposition: Enjoy the fast-moving, entrepreneurial spirit more typically found in a small biotech, complemented by the benefits of a global pharmaceutical/chemical conglomerate. At this time, Mitsubishi Tanabe Pharma America offers our employees unparalleled opportunities for career success coupled with a supportive level of employee benefits. MTP provides a competitive benefits package inclusive of Medical and Dental health benefits, short-term and long-term disability plans, Company Paid and Supplemental Life insurance and additional voluntary benefits such as Critical Illness Insurance, Accident Insurance, Legal Plan, and ID Theft Protection. In addition, we provide a generous PTO policy based on tenure, commencing with 24 PTO days, pro-rated based on hire date.
    $133k-196k yearly est. 5d ago
  • Chief Operating Officer

    Gotham Trading Ny Inc.

    Senior director job in New York, NY

    Chief Operating Officer - Gotham Trading NY (Luxury Watches) Type: Full-Time Industry: Luxury Goods / E-Commerce / High-End Retail Gotham Trading NY is a fast-growing luxury watch dealership specializing in high-end timepieces such as Rolex, Patek Philippe, Audemars Piguet, and Richard Mille. As we expand, we're looking for a highly capable, organized, and strategic Chief Operating Officer to become the right hand to the founder and build the operational backbone of the company. This is a key leadership position for someone who understands structure, growth, brand presence, and the psychology of high-ticket clientele. About the RoleThe COO will create, manage, and optimize the systems that run our business. You will oversee operations, streamline workflows, build and manage a small team, coordinate with PR/marketing, and ensure the brand scales smoothly and professionally. This role is perfect for someone who thrives in dynamic environments, enjoys building structure, and wants to help shape a luxury brand from the inside out. ResponsibilitiesBuild and manage daily business operations Create systems and processes for sales, logistics, inventory, and client communication Hire, lead, and oversee future team members (social media, content, admin, etc.) Work alongside PR and marketing to elevate the brand's visibility and reputation Develop and implement growth strategies Oversee customer experience, quality control, and client follow-ups Manage partnerships, vendors, and collaborators Optimize workflows for efficiency and scale Provide weekly reports, insights, and recommendations to the founder Ensure the business runs smoothly without bottlenecks or chaos What We're Looking ForStrong background in operations, business management, or luxury retail Proven ability to build systems, manage teams, and create structure Detail-oriented, organized, and proactive Comfortable making decisions and leading projects Strong communication skills Experience with high-end clientele is a major plus Ability to work closely with the founder as a right-hand partner Strategic mindset with the ability to identify what the business is missing and how to improve it What This Role OffersOpportunity to help shape a fast-growing luxury brand High-level autonomy and leadership responsibility Direct impact on the company's scaling and future Competitive compensation (commensurate with experience) Long-term growth potential into an even larger leadership role If you're someone who understands structure, thrives in luxury environments, and can bring clarity and organization to a fast-paced business, we'd love to hear from you. Salary: $130,000 - $150,000
    $130k-150k yearly 5d ago
  • Senior Manager, Digital Analytics (Ecommerce) (Ref: 194381)

    Forsyth Barnes

    Senior director job in New York, NY

    Salary: $140,000-160,000 + 15% Bonus Contact: ******************************** Unfortunately for this role we cannot sponsor candidates now or in the future, therefore can only consider permanent residents or US Citizens. Our client, a leading retailer specializing in jewelry and watches, is known for its innovative approach to e-commerce and strong technological foundation. They operate two esteemed brands that enhance the online shopping experience and streamline the supply chain for manufacturers, retailers, and consumers. The organization is seeking a Senior Manager of Digital Analytics to lead e-commerce analytics initiatives and optimize strategies that drive the online business. The ideal candidate excels at turning complex data into clear, actionable insights that elevate marketing efforts and improve customer journeys. Requirements 6 + years of experience in e-commerce analytics, marketing analytics, or a related domain. Demonstrated proficiency in Google Analytics 4, Google Tag Manager, and best practices in e-commerce tracking. Strong command of SQL and Tableau for data manipulation and visualization. In-depth understanding of attribution models (MTA & LTA) and experimental design (A/B testing). Experience working in High-Sku Ecommerce organizations. Key Responsibilities Website Optimization: Analyze current site layouts to identify enhancement opportunities that improve user experience and boost conversion rates. A/B Testing: Formulate and deploy robust experimental frameworks to measure the effectiveness of product placements, messaging, and user flows. Marketing Analytics: Manage comprehensive analysis of the conversion funnel, focusing on vital metrics such as Customer Acquisition Cost (CAC), Lifetime Value (LTV), and customer retention. Clustering and Segmentation: Develop meaningful consumer and product segments to inform targeted marketing and merchandising strategies. Dashboarding & Reporting: Design innovative dashboards that provide insights into e-commerce performance throughout the customer lifecycle. Financialization: Transform basic performance data into actionable financial metrics, enabling ongoing optimization of e-commerce strategies. Insights: Address analytical requests and effectively communicate critical findings to relevant stakeholders.
    $111k-158k yearly est. 4d ago
  • Senior Manager of Support Services

    Cadwalader, Wickersham & Taft LLP 4.9company rating

    Senior director job in New York, NY

    The Senior Manager of Support Services will be at the forefront of managing a high volume of service requests daily, ensuring seamless delivery of Tier 1 user support services across the firm. The manager will oversee the support services for the Help Desk, and will collaborate closely with the Senior Manager of User Experience, CTO and CIO to optimize user experiences and streamline support processes. Primary Responsibilities: Develop and manage the ITIL processes for the IT department, including Change, Problem and Incident processes. Serve as the ITIL process manager and facilitate the change, problem and incident management meetings for the department. As the firm's problem manager, work with problem owners to categorize and prioritize accurately, and push for resolutions to problems with higher priorities. Own analytics and continued service improvement for the IT department, including sharing metrics associated with escalated response, incident, problem and change management, quality assurance and customer service metrics. Develop a process for the knowledgebase and audit to ensure continuously updated and improved and own the knowledge-centered support lifecycle. Evaluate and select a new service management tool for the help desk and other business service areas, where appropriate. Implement and manage the service management tool, including automating and improving internal IT workflows. Create and maintain operational dashboards and scorecards, including an executive dashboard, to ensure SLA, service and stability targets are met. Develop customer service standards across the service desk to provide a consistent user experience and monitor performance. Own the emergency communications system for the IT department, and partner with the Incident Response Manager to prepare and pre-stage outage communications. Partner with the Director of Office Operations to frequently facilitate readiness drills and test the emergency communication system on a firmwide scale. Partner with the Sr. Manager of User Experience on all internal client communications. Develop a user centric genius bar, and other support experiences, to improve availability and education on IT systems and services. Frequently walk the floor and visit firm offices for customer listening sessions to improve services. Conduct routine listening sessions with all areas of the firm and develop an action plan based on end user feedback. Partner with the training department to bring awareness of new and existing systems and increase adoption. Directs and supervises the service desk's daily operations, ensuring the timely and efficient delivery of support services to customers and internal business teams. Drives operational performance excellence, continuously monitoring and optimizing ITSM processes to meet evolving business needs and industry best practices. Upholds SLAs while prioritizing customer satisfaction through swift resolution of user concerns, proactive issue resolution, and fostering clear channels of communication. Continue cultivating a culture of accountability, professionalism, and continuous improvement within the teams. Conducts thorough reviews and strategic planning sessions to address any outstanding critical matters by the end of each day. Analyzes ongoing major incidents, scheduled outages, and daily business events to determine staffing adjustments as necessary. Resolves any SLA-related concerns by evaluating IT service requests nearing or surpassing their SLAs and potentially adjusting staff priorities accordingly. Analyzes operational metrics regularly, identifying areas needing attention. This manager will continuously review metrics and reports throughout the day, making staffing and workflow adjustments to optimize performance. Ensures customer satisfaction by diligently following up on feedback and addressing any concerns raised. The manager will collaborate closely with the Senior Manager of User Experience to enhance client satisfaction. They will routinely review feedback from post-ticket satisfaction surveys, particularly addressing any negative responses or concerns raised by customers. Monitor incoming service-desk tickets to discern patterns and identify interdependencies that may not be apparent to individual agents focused on specific tickets. Regularly reviews the daily summary of open issues and promptly follow up with the responsible team(s) to ensure timely resolution. Engages in staffing functions, including recruitment, training, scheduling, and conducting performance evaluations. Collaborates closely with fellow team members to strategize and deliver a seamless technology experience for all firm personnel, from inception to implementation. Stays abreast of the latest trends in user experience within similar organizations, ensuring our approach remains current and competitive. Engages in collaborative efforts with various teams within the IT departments to maintain focus on delivering an optimal user experience and ensuring high levels of customer satisfaction. Education: Bachelor's degree in Information Technology or related field and/or equivalent combination of education and experience Qualifications: Previous management experience with the ability to delegate tasks as necessary is highly preferred. Proficient in understanding and diagnosing various computer and software applications. Demonstrates strong analytical skills, capable of prioritizing issues, anticipating consequences, making decisions, and taking action with meticulous attention to detail. Possesses technical acumen and computer literacy, coupled with considerable patience and the ability to handle situations diplomatically and assertively. Skilled in solving practical problems and navigating diverse scenarios with a blend of abstract and concrete variables, particularly in environments with limited standardization. Exhibits excellent presentation, advocacy, interpersonal, and communication skills. Demonstrates adeptness in handling situations with diplomacy and assertiveness. Must collaborate with others professionally and respectfully. Capable of synthesizing complex, interdependent, and occasionally conflicting needs. Maintains awareness and practical understanding of current technologies, their application, and relevance to digital experiences. Possesses a working knowledge and background in service desk operations, as well as experience with Windows-based workstations and related peripherals. Previous experience in a law firm or professional services environment is desirable. The anticipated annual base salary range for this position is $225,000-$250,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location from which the applicant will be performing the job. EEOC Statement: Cadwalader is an equal opportunity employer. We offer opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity and expression, or status in any group protected by federal, state or local law.
    $225k-250k yearly 1d ago
  • Director, Healthcare Operations

    Confidential Careers 4.2company rating

    Senior director job in New York, NY

    The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: Executes the provision of administrative and employment services Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues Works with Company Departments to ensure system-wide compliance at the assigned healthcare location Serves as a project manager to administrative and clinical managers at the assigned healthcare location Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets Analyzes and develops timely responses to requests or changes from the assigned locations' leadership Communicate and partner with facility staff to improve system-wide performance Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations Maintains oversight of assigned healthcare location team members Participates in committees and engagements with assigned healthcare location leadership Qualifications include: Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial management Organizational ability Oral and written communication Project management Ability to build trust through listening, supporting others and demonstrating integrity Proficiency in contract management Excellent client management and business literacy skills Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required High attention to detail Ability to maintain high standards despite pressing deadlines Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment Must be able to prioritize a variety of time sensitive tasks Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer
    $120k-150k yearly 1d ago
  • Senior FP&A Manager

    Assouline

    Senior director job in New York, NY

    Where culture meets luxury Today, through its exceptionally crafted books, home fragrances, and objets d'art, Assouline invites the intellectual and curious into a world of beauty. Here, we invite you to learn the history of the brand, which was founded in Paris in 1994 by Prosper and Martine Assouline. Assouline has published over 1,500 luxury titles across international markets on subjects including architecture, art, design, fashion, gastronomy, lifestyle, photography, and travel. POSITION SUMMARY The Senior Financial Planning & Analysis Manager will be the reporting and detailed analytics lead for the company globally. He/ She will be responsible for monthly, quarterly, and yearly reporting deliverables and will participate in continued enhancements to the company's financial planning and analysis KPIs. The position reports to the Global Controller. ESSENTIAL JOB FUNCTIONS Create and manage dynamic financial models, developing compelling outputs that track business metrics and performance on a weekly, monthly, and quarterly basis Provide integral support on key team deliverables, including annual budgeting, 5-yr operating and strategic planning, quarterly financial forecasts, and both internal and external business reporting Be responsible for collaborating closely with our Supply Chain team to support near and long-term supply and demand, understand key drivers of business performance, and interpret key themes and actionable items within our fulfillment and distribution network across our optical labs, distribution centers, and shipping partners Craft insights and continue to seek and find improvements in our analysis to provide visibility into Supply Chain COGS performance and drivers of variances between budgeted and actual results monthly Collaborate with key partners to identify opportunities and improve business results by developing financial models for a range of potential strategic and operational cases Use your financial acumen and Excel expertise to develop and deliver thoughtful reporting to the FP&A team, business partners, and investors Lead financial assessment of proposed capital projects, including ROI and payback analysis, to support investment decisions Provide analytical and strategic support for ad hoc analyses (focusing on the why more than the what) Strong understanding of Inventory Management, FP&A, Supply and Demand. Manage and coach an analyst KNOWLEDGE, SKILLS & ABILITIES At least 7-10 years of finance experience, preferably in consumer good products. Advanced excel skills mandatory. Knowledge of NetSuite is strongly preferred. Strategic thinking ability to examine data, identify issues/trends and recommend solutions. Ability to manage multiple projects simultaneously with strong attention to detail. Good communicator and customer service focused. Exposure to Executives reporting and communication. Ability to work independently with minimal supervision. Assouline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. The appointed candidate will be offered a salary within the range of $140,000-$150,000 annually. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.
    $140k-150k yearly 3d ago
  • Senior Trade Manager

    IBSA USA

    Senior director job in Parsippany-Troy Hills, NJ

    The Senior Trade Manager is a critical member of IBSA's Market Access team, supporting trade and channel strategies and tactics for both inline and pipeline products. As a cross-functional integrator, the Senior Trade Manager will use his/her commercial, market access and trade expertise to collaborate closely with internal and external partners to support in-line brands and to prepare for the launch of future products. For inline products, this position supports patient access to IBSA brands via trade distribution, copay assistance programs, Independent Pharmacy programs (with the Director of MA) and government programs (FSS). For future products, this position develops trade and access strategies, identifies and works with external vendors to support key distribution/trade strategies. Key Responsibilities: Develop product-specific trade strategies and tactics for traditional drug wholesalers, hybrid distributors, independent pharmacies, chain drug, food/drug and other retailers in conjunction with the Director of MA and other internal stakeholders Develop and execute copay savings programs to maintain patient access, reduce Rx abandonment and maximize patient LOT while supporting annual GTN goals Develop integrated IBSA Direct program with SPs and internal stakeholders. Track specialty pharmacy performance: Rx abandonment, time-to-fill, PA success rate etc. and communicate to internal stakeholders. Recommend strategies to improve pharmacy and program performance Manage Cash Voucher and hybrid programs (GoodRx, Cost Plus etc.) Review wholesaler and distributor inventory levels, service levels, days-on-hand, and other metrics. Recommend actions to optimize wholesaler/distributor performance Liaise with external and internal partners to design and execute new product launch plans, ensuring that all trade-related launch deliverables are completed on time Shape, inform and coordinate RFP processes to identify and engage prospective channel partners needed to launch new products Manage PAP Program Manage GPO relationships (Premier, Vizient, MHA, etc.) Manage Fingertip Formulary program including program tracking, training and communication for field sales Support gross-to-net (GTN) modeling for existing and new products leveraging knowledge of trade channel economics to develop brand WAC pricing and access program recommendations for management consideration Participate in sales training programs including Initial Sales Training (IST), the IBSA annual sales meeting (NSM) and POA meetings Strategic Planning & Analysis: Provide insights and strategic analysis to support current IBSA Portfolio products, future launch brands and business development cases Support IBSA sales team in understanding business opportunities for current IBSA portfolio and launch brands Partner with US Commercial Team (Sales, Marketing, Sales Operations) to pull through initiatives that align to the annual Strategic Brand Plans Qualifications: Bachelor's degree (4 years B.A., B.S. or equivalent) from an accredited institution. MBA or advanced degree is preferred Minimum of 4 years' experience in pharmaceutical and/or health care sales Experience with various healthcare trade channels (retail pharmacies, specialty pharmacies, independent pharmacies, VA/DOD, GPO etc.) and familiarity with various payment models (PBM, DTP, buy-and-bill, Medicare Parts B and D). Experienced in customer negotiation, financial analysis, and execution/ implementation of contracting activities. Team player willing to “roll up his/her sleeves” with excellent oral (presentation and communication), written, and interpersonal skills PC skills required; MUST be proficient in MS Office, including Word and Excel, PowerPoint, Microsoft Teams, Zoom Other Duties assigned as needed This role reports to the Head of Market Access & Trade and will require no more than 20% travel. A home office (HQ) presence required an average of 4 days per week.
    $112k-160k yearly est. 2d ago
  • Director of Operations

    Tenth Revolution Group

    Senior director job in New York, NY

    Director of IT Operations 💼 Employment Type: Full-Time About the Role We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm. 🔑 What You'll Do 👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems. 🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability. 🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks. 💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing. ✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience. 📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance. ☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance. 🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture. 📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions. 🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes. 💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress. 🎯 What We're Looking For Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM. Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking. Cloud operations experience (GCP preferred; AWS/Azure welcome). Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation. Practical ITIL experience and ability to improve CSAT, FCR, and MTTR. Excellent communication and leadership skills; able to mentor staff and partner with executives. Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.
    $87k-146k yearly est. 3d ago
  • Director of Payment Operations

    Pockyt

    Senior director job in New York, NY

    Welcome to Pockyt Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments. Life at Pockyt Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow. Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you. The Role and Responsibilities The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale. Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include: Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes. Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions. Identify and resolve payment issues and create processes to improve Pockyt's flow of funds. Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience. Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end. Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement. Enhance internal controls across payment flows, settlements, reconciliations, and operational risk. Lead special projects involving new product launches, partner integrations, or optimization initiatives. Mentor and guide team members as Pockyt's finance operation function grows. Support executive leadership with insights, analysis, and operational readiness for rapid scale. About You 8+ years of professional experience in the financial services industry (payments focus preferred). Bachelor degree from an accredited university (MBA preferred). Leadership of operations, including onboarding of clients, treasury, and/or payment operations. Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments. Basic understanding of software development and product management preferred. Proven experience managing and developing a high-performing team. Demonstrated success working in a startup or high-growth environment. Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment. Strong communication and cross-functional partnership skills. High integrity and honesty, with a track record of sound judgment. Ability to build scalable processes, workflows, and systems from the ground up. Native English speaker. Able to report into our New York office three days per week.
    $87k-146k yearly est. 4d ago
  • IT Business Partner

    Parfums de Marly 3.6company rating

    Senior director job in Hoboken, NJ

    Job title: IT Business Partner About the role We seek a motivated IT Business Partner focused on supply chain operations. This role includes a managing and optimizing SAP ERP integration, along with general IT Administrative tasks such as IT User & device Management, procurement and support. The ideal candidate should have strong SAP ERP technical skills, a solid grasp of supply chain operations, and the ability to support various IT initiatives. He will work independently in the USA but collaborate with the Group IT team in Dubai for link into the overall structure. Key Responsibilities: Supply Chain IT Operations: Manage and optimize SAP ERP systems to support supply chain operations across the US region. Enable SAP ERP and its automation for supply chain and US store operations. Ensure integration and operation of SAP ERP modules related to procurement, inventory management, sales, logistics, warehouse, finance, and order fulfillment. Collaborate with supply chain teams to transform business needs into solutions and customize SAP ERP to meet operational requirements. Monitor, troubleshoot, and resolve any issues related to SAP ERP and other supply chain technologies to ensure operational efficiency. Work with third-party agencies to streamline support and enhance operational efficiency, taking ownership of specific responsibilities. Project Management, Procurement & IT Support: Manage IT Projects for US Operations, and report to the Global PMO on developments. Procure IT equipment, licenses, and software as needed for projects. Work with procurement to manage and maintain IT assets efficiently. Support and coordinate on IT operations, including system maintenance, user access, office 365 and software updates. Troubleshoot and resolve IT issues, providing timely assistance to end-users. Own to resolve IT operational tickets through helpdesk. Manage third party vendors and license providers ensuring to leverage the right support to develop and maintain efficiency. Participate in global project rollouts impacting US operations around General IT Setups, Cyber Security, Information Assets etc. Support the IT Retail Boutique operations including the PoS(SAP CCO) for the US regions. Process Improvement & Optimization: Identify opportunities for improving processes within supply chain, sales, and store operations by utilizing automation, IT systems enhancement, process optimization, and standardization. Collaborate with cross-functional teams to create and apply IT-driven solutions that streamline supply chain processes, enhance accuracy, and reduce costs. Provide training and support to end-users on new systems and technologies related to supply chain management. Documentation, Reporting & Analytics: Document IT systems specifications, processes, and configuration items for US operations. Monitor & Report on system performance, issues, and resolutions to IT leadership and relevant teams. Monitor & Report on supply chain system and process performance, identifying and unfolding improvement areas. Manage and resolve Helpdesk tickets related to US Operations Assist in developing Analytical dashboards for business through Power BI Collaboration & Communication: Collaborate with supply chain, digital, finance, marketing, and management teams to understand their requirements and translate them into technical solutions using SAP ERP and other systems. Communicate with cross-functional teams to ensure consistency on IT initiatives and project timelines. Serve as an intermediary between IT and supply chain teams to confirm that technology is meeting business needs and enhancing efficiency. Role - Specific Skills: Proficient in SAP Business ByDesign or S4 Hana ERP, especially supply chain modules. Adept at problem-solving and resolving technical issues quickly. Knowledgeable in supply chain processes: procurement, inventory, order fulfillment, logistics. Strong communicator with both technical and non-technical stakeholders. Detail-oriented, focused on data accuracy and system optimization. Analytical Skills around Power BI or related platforms. Knowledge of Microsoft Office 365 platforms. Desired Background and Experience: Over 3 years of experience in IT operations, focusing on supply chain management and SAP ERP (preferably SAP Business ByDesign). Experience in supporting and optimizing SAP Business ByDesign or S4 Hana ERP modules related to supply chain, such as procurement, inventory management, logistics, and order processing. General IT experience in procurement, IT support, and systems management is advantageous. Familiarity with supply chain processes and the capability to implement IT solutions that enhance operational efficiency. More than 3 years of experience in managing and driving IT projects. Familiarity with IT Asset Management. More than 2+ years of experience in Analytical dashboards and designs. Experienced in IT procurement and asset management. Bachelor's degree in IT, Supply Chain Management, Business, or related field. SAP ERP certifications/training preferred. Power BI or similar platform certification / training.
    $96k-141k yearly est. 2d ago
  • Sr. IT Director, Applications & Informatics

    40HRS New York

    Senior director job in New York, NY

    The Senior Director of IT Applications and Informatics is a visionary and strategic leader responsible for overseeing the development, implementation, and management of the organization& application portfolio and informatics infrastructure. This role plays a pivotal part in leveraging technology to drive business innovation, optimize operations, and enhance decision-making capabilities. Responsibilities Develop and implement a comprehensive IT application strategy aligned with the organization's overall business goals. Lead the identification, selection, and implementation of new applications that address critical business needs and improve efficiency. Manage the entire application lifecycle, including development, deployment, maintenance, and support Oversee the informatics infrastructure, ensuring its effectiveness in data collection, analysis, and presentation for informed decision-making. Provide leadership and direction to the IT Applications and Informatics team, fostering a culture of collaboration, innovation, and continuous improvement. Establish and maintain strong relationships with business stakeholders to understand their needs and ensure IT solutions deliver tangible value. Develop and manage the IT Applications and Informatics budget, ensuring efficient resource allocation and cost optimization. Stay up-to-date on the latest IT trends and technologies to identify opportunities for innovation and improvement. Develop and implement strategies to ensure data security and compliance with relevant regulations. Lead and participate in IT project management activities related to application and informatics initiatives. Requirements Master's degree in Computer Science, Information Technology, Informatics, Healthcare Administration, Business Administration, or a related field (preferred). Minimum of 10-15 years of experience in a senior IT leadership role, with a proven track record of success in managing and implementing IT applications and informatics solutions. In-depth knowledge of informatics principles and practices related to data management, analytics, and reporting. Excellent leadership and communication skills, with the ability to effectively collaborate with healthcare professionals, administrators and support staff from both medical and technology departments. Strategic thinking and problem-solving abilities. Budget management and resource allocation expertise. Strong understanding of data security best practices and regulatory compliance requirements. Proven track record of EMR implementation and optimization of analytics; Management experience with a track record of leading a collaborative team promoting creative problem solving in a fast paced environment; Dedication and on-going commitment to improvement of patient care utilizing existing and future technology solutions to assist; Experience with integration of information technology concepts into clinical practice; Ability to employ system wide thinking in development and deployment of technology; Ability to lead by example, and be recognized by peers as an excellent clinician and credible leader; Computer skills that are well above average EEOC: 40HRS Staffing is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: 40HRS Staffing is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at 40HRS Staffing are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. 40HRS Staffing will not tolerate discrimination or harassment based on these characteristics.
    $112k-175k yearly est. 2d ago
  • Associate Director, Advanced Analytics

    KMK Consulting Inc.

    Senior director job in Morris Plains, NJ

    The Associate Director, Commercial Analytics, will serve as a key client-facing leader within KMK's Commercial Analytics Center of Expertise. This role combines strategic account management with hands-on delivery of advanced analytics solutions, focusing on patient claims analytics, brand analytics, marketing analytics, and predictive analytics. You will manage a portfolio of high-value client relationships, lead and mentor global teams to deliver tailored insights, and drive business growth through innovative data-driven solutions. As a culture carrier, you will mentor junior staff, promote best practices, and embody KMK's commitment to excellence, collaboration, and client success. Key Responsibilities Account Management & Client Engagement: Build and maintain strong, long-term relationships with clients' senior stakeholders. Act as the primary point of contact for commercial analytics needs, managing expectations, conducting regular business reviews, and identifying opportunities for expansion. Translate client business challenges into actionable analytics projects. Commercial Analytics Delivery: Lead the design, execution, and interpretation of analytics projects, with a focus on patient claims analytics, brand analytics, marketing analytics, and predictive analytics. Serve as a subject matter expert, guiding internal teams to ensure all deliverables are high-quality, timely, and exceed expectations. Project Leadership & Team Management: Oversee end-to-end project delivery, including scoping proposals, resource allocation, timeline management, and budget oversight. Mentor and develop a team of analysts and managers, fostering skill growth. Business Development & Innovation: Contribute to proposal development, ensuring methodological rigor and alignment with client needs. Identify growth opportunities for the firm, including new service offerings and improvements of existing processes. Stay abreast of industry trends in healthcare data, service offerings and AI/ML applications to innovate offerings and enhance KMK's competitive edge. Stakeholder Communication & Impact: Present analytical findings through compelling visualizations, reports, and executive summaries. Influence cross-functional teams and clients to drive data-informed decisions that elevate commercial performance and patient care outcomes. Qualifications & Experience Education: Bachelor's degree in Business, Analytics, Statistics, Life Sciences, or a related field; Master's or MBA preferred. Experience: 7-10+ years in commercial analytics, consulting, or pharma/biotech, with at least 4 years in a client-facing leadership role (e.g., Manager, Senior Manager, or Associate Director). Proven track record in patient claims, brand, marketing, and/or predictive analytics required. Experience with life sciences datasets (e.g., claims, EMR, payer data) and coding skills (SAS, Python, SQL, etc.) and knowledge of data visualization software such as Tableau or Power BI. Technical Skills: Strong proficiency in data analysis, statistical modeling, and coding (SQL, Python/R preferred). Familiarity with commercial operations tools (e.g., CRM, incentive compensation platforms) and advanced analytics methodologies (e.g., marketing mix modeling, segmentation). Soft Skills: Exceptional communication and presentation abilities, with experience influencing senior executives. Strategic thinker with a client-centric mindset, strong problem-solving skills, and a passion for mentoring. Ability to thrive in a fast-paced, collaborative environment while managing multiple priorities.
    $101k-149k yearly est. 1d ago
  • Web3 Infrastructure Associate Director (Hyperledger Besu)

    Hireteq Solutions Inc.

    Senior director job in Jersey City, NJ

    Web3 Infrastructure Associate Director (Blockchain) Type: Permanent /Full-Time About the Role We are seeking a Web3 Infrastructure Associate Director to lead the architecture, deployment, and management of blockchain infrastructure initiatives-including a next-generation, smart contract-driven collateral management network. This role requires deep expertise in infrastructure engineering, DevSecOps, and blockchain architecture to deliver secure, scalable, and high-performance systems for mission-critical applications. Key Responsibilities Design and implement blockchain infrastructure (node architecture, consensus mechanisms, smart contract pipelines). Manage Kubernetes-based orchestration of blockchain nodes and supporting services. Develop and maintain Infrastructure as Code with Terraform, Terragrunt, and automation tools. Integrate blockchain solutions into enterprise environments in collaboration with cross-functional teams. Establish monitoring, logging, and alerting for blockchain and infrastructure components. Ensure compliance with regulatory, audit, and security best practices. Lead incident response, troubleshooting, and root cause analysis. Mentor and develop DevOps and blockchain engineering team members. Stay ahead of emerging trends in blockchain, distributed systems, and cloud-native infrastructure. Qualifications: 8+ years in infrastructure engineering, DevOps, or platform engineering. 3+ years in blockchain infrastructure (Ethereum, Hyperledger Besu, Substrate, OP Stack, or similar). Advanced proficiency in Kubernetes, Docker, and major cloud platforms (AWS, Azure, GCP). Expertise in Terraform, Terragrunt, and automation frameworks. Bachelor's or Master's in Computer Science, Engineering, or related field. Preferred Skills: Experience in financial services or regulated industries. Knowledge of security and compliance standards for blockchain. Strong leadership skills with proven success managing technical teams.
    $101k-149k yearly est. 4d ago

Learn more about senior director jobs

How much does a senior director earn in Clifton, NJ?

The average senior director in Clifton, NJ earns between $112,000 and $231,000 annually. This compares to the national average senior director range of $105,000 to $219,000.

Average senior director salary in Clifton, NJ

$161,000

What are the biggest employers of Senior Directors in Clifton, NJ?

The biggest employers of Senior Directors in Clifton, NJ are:
  1. ADP
  2. Daiichi Sankyo
  3. Broadridge
  4. Adpcareers
  5. Blueprint30 LLC
  6. Cushman & Wakefield
  7. Veeva Systems
  8. Braven
  9. Cengage Learning
  10. Eisai
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