Senior Director, Employer Demand Generation
Senior director job in Little Rock, AR
**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
**Day to Day**
As **Senior Director** , **Employer Demand Generation** , you will **lead global acquisition and monetization** across Employer segments.
This role sits within the **Go-to-Market (GTM) & Employer Marketing organization** and shapes how we attract, convert, and grow employer clients.
You will **manage a global team** and own the **full-funnel demand generation strategy** .
Your work will span from awareness to activation, driving pipeline growth, product adoption, and revenue impact across both **Enterprise and SMB** segments.
You will **partner with Brand, Product Marketing, GTM, and Sales** to turn awareness into action. Together, you will optimize conversion and scale global programs that deliver measurable results.
Your scope includes **designing and scaling mid-funnel programs** that nurture, educate, and activate employers.
You will also **manage Account-Based Marketing (ABM)** for Employer audiences and **optimize digital demand programs** for SMB clients.
You will build a predictable, measurable global Employer demand engine that drives **acquisition** , **conversion** , and **efficiency** .
Your leadership will focus on:
+ Developing and coaching a high-performing global team of marketers and program managers.
+ Translating business goals into an integrated global demand roadmap with clear OKRs.
+ Improving CAC, velocity, and conversion through data-driven optimization.
+ Driving alignment between Marketing, GTM, Product, and Sales on shared success metrics.
+ Ensuring operational excellence, consistent reporting, and transparent communication.
**Responsibilities**
+ Steer the global Employer Demand Generation function across Enterprise and SMB segments.
+ Manage, coach, and grow a high-performing global team of marketers and program managers.
+ Build and scale full-funnel programs that drive acquisition, activation, and monetization.
+ Oversee ABM for Enterprise and digital demand programs for SMB, ensuring efficiency and ROI.
+ Align storytelling and execution with Employer value propositions and GTM priorities.
+ Define, track, and optimize key metrics including CAC, pipeline health, and conversion efficiency.
+ Foster operational excellence, cross-functional alignment, and continuous improvement across Marketing, GTM, Product, and Sales.
**Skills/Competencies**
+ 10+ years leading global demand generation or growth marketing teams in B2B environments.
+ Deep expertise in full-funnel orchestration, including ABM, digital, lifecycle, and partner channels.
+ Proven ability to build and optimize mid-funnel and nurture programs that increase conversion and revenue.
+ Proven/Excellent/Solid critical/methodical, and data-driven mindset, translating insight into actionable strategies.
+ Exceptional collaboration and communication skills across GTM, Product, and Sales.
+ Skilled people manager who builds inclusive, high-performance, and empowered teams.
+ Experienced in budget, agency, and program management, driving measurable ROI and continuous learning.
**Salary Range Transparency**
NYC Metro Area 210,000 - 310,000 USD per year
US Remote 185,000 - 270,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at *************************************** !
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (********************************
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs .
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
**AI Notice**
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The deadline to apply to this position is January 7th. Job postings may be extended at the hiring team's discretion based on applicant volume.
Reference ID: 46369
Product Management, Director
Senior director job in Little Rock, AR
Meta Product Management Leaders work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for extremely entrepreneurial Product Management Leaders to help innovate and execute product initiatives across the company and value moving quickly. This job description represents different full-time roles across Meta.
**Required Skills:**
Product Management, Director Responsibilities:
1. Lead a team through the ideation, technical development, and launch of innovative products
2. Attract, build, manage, and develop a talented team of product leaders with a broad range of experiences, perspectives, approaches, and backgrounds
3. Establish shared vision across the company by building consensus on strategies and priorities leading to product execution
4. Drive product development with a team of world-class engineers and designers
5. Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
6. Define and analyze metrics that inform the success of products
7. Understand Meta's strategic and competitive position and deliver products that are recognized as best in the industry
8. Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
9. Manage multiple products and priorities, scale teams, and ensure org is effective, healthy and set up for success by establishing clear and measurable goals
**Minimum Qualifications:**
Minimum Qualifications:
10. 12+ years of experience in Product Management and/or Product Design
11. 12+ years of experience working collaboratively with engineering, design and user research teams
12. 8+ years of experience hiring, managing, and developing both individual contributors and senior leaders
13. Critical thinking/analytical leadership experience
14. Experience presenting to senior executive audiences
15. BA/BS in Computer Science or related field
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience in a consumer focused technology company
17. Experience building 0-1 products, platform/ecosystem products, or marketplaces
**Public Compensation:**
$249,000/year to $323,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Senior Director, Strategy
Senior director job in Little Rock, AR
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
Western Digital is seeking a strategic leader to identify and evaluate new business opportunities in storage adjacencies, software platforms, and emerging business models. This role will focus on strategic opportunities beyond our core hardware business, including software-defined storage, tiered storage solutions, platform partnerships, and innovative business models to serve hyperscalers, neoclouds, sovereign clouds, and OEM partners. The Senior Director will serve as the company's strategic thought leader on how Western Digital can expand its value proposition and capture new revenue streams in the evolving data storage ecosystem.
This is a pure strategy and business development role requiring deep expertise in cloud infrastructure, software platforms, and emerging storage business models. The ideal candidate will bring a management consulting background with experience advising technology companies on platform strategy, ecosystem development, and business model innovation. This role reports to the VP of Corporate Strategy.
**Key Responsibilities**
**Strategic Opportunity Identification & Assessment**
+ Identify and evaluate high-value strategic opportunities in storage adjacencies (software, platforms, services, new business models).
+ Assess market opportunities in Software-Defined Storage (SDS), storage management platforms, data orchestration, and tiered storage solutions.
+ Evaluate emerging business models (Storage-as-a-Service, consumption-based pricing, platform partnerships).
+ Develop frameworks for assessing build vs. buy vs. partner decisions for software and platform opportunities.
+ Identify white space opportunities where Western Digital's capabilities create unique competitive advantages, analyzing the strategic fit and value creation potential relative to the core hardware business.
**Market & Customer Strategy**
+ Develop strategic approaches for serving hyperscale, neoclouds, and sovereign cloud initiatives.
+ Analyze customer infrastructure trends and storage requirements that extend beyond hardware.
+ Evaluate opportunities for differentiated solutions for emerging segments (e.g., edge computing, private/hybrid cloud).
+ Assess evolving OEM partnership models for deeper value chain integration.
+ Understand customer Total Cost of Ownership (TCO) drivers and map buying behaviors for integrated solutions versus component purchases.
**Software & Platform Strategy**
+ Evaluate opportunities in storage management software, data placement, and intelligent tiering solutions.
+ Assess Software-Defined Storage (SDS) architectures and Western Digital's potential role in the ecosystem.
+ Analyze platform partnership opportunities with cloud providers, System Integrators (SIs), and infrastructure software vendors.
+ Evaluate API strategies, developer ecosystems, and platform business models relevant to storage.
+ Assess opportunities to leverage WD's storage expertise through software intelligence and optimization layers.
+ Analyze the competitive landscape in storage software to identify differentiation opportunities.
**Partnership & Ecosystem Development**
+ Develop and execute strategic partnership frameworks for software vendors, cloud providers, and system integrators.
+ Evaluate potential strategic partners and alliances within the storage ecosystem.
+ Assess diverse partnership models (licensing, co-development, joint ventures, revenue sharing).
+ Analyze ecosystem dynamics to build platform effects and network value.
+ Evaluate sovereign cloud initiatives globally for partnership opportunities.
+ Support business development teams with strategic frameworks for partner evaluation and deal structuring.
**Business Model Innovation**
+ Evaluate new business models for storage including consumption-based pricing, outcome-based models, and managed services
+ Assess storage-as-a-service opportunities and requirements for Western Digital to compete in service-based models
+ Analyze financial implications and unit economics of alternative business models vs. traditional product sales
+ Evaluate capabilities, partnerships, and investments required to execute on new business models
+ Assess implications of business model shifts on go-to-market, operations, and organizational capabilities
+ Develop business cases and financial models for adjacency opportunities and new business model initiatives
**Strategic Analysis & Executive Communication**
+ Conduct rigorous strategic analysis of adjacency opportunities with clear recommendations for executive decision-making
+ Prepare strategic deep-dives and prepared executive and board briefings on storage adjacency strategies, translating complex platform and ecosystem opportunities into clear, actionable C-suite and investment priorities.
+ Synthesize market research, customer insights, and competitive intelligence into strategic recommendations and thought leadership on industry evolution and business model disruption.
**Cross-Functional Collaboration**
+ Partner with Strategy to identify integrated solutions and cross-selling opportunities.
+ Collaborate with Product Management and Engineering on platform roadmaps, technical feasibility and feature prioritization for adjacency initiatives.
+ Work with Business Development and Corporate Development on partnership evaluation, M&A targets, and deal execution.
+ Engage Sales and Marketing to understand customer needs and validate strategic assumptions.
+ Collaborate with Finance on financial modeling, business case development, and investment prioritization
**Qualifications**
+ **Experience:** 12+ years in management consulting, corporate strategy, or business development with a focus on technology platforms and ecosystems. 5+ years at a top-tier management consulting firm strongly preferred.
+ **Expertise:** Proven track record developing platform strategies, ecosystem frameworks, and business model innovations for technology companies. Deep experience with cloud infrastructure, neo clouds, data storage, or enterprise infrastructure markets is strongly preferred.
+ **Skills:** Exceptional strategic thinking, deep expertise in platform strategy, two-sided markets, and ecosystem dynamics. Outstanding analytical/financial modeling skills, including business case development.
+ **Core Competencies:**
+ **Strategic Vision:** Ability to identify emerging trends and non-obvious opportunities.
+ **Technical & Market Knowledge:** Strong technical understanding of emerging trends in AI infrastructure and edge computing alongside cloud architectures and data storage requirements across hyperscale, neo cloud , sovereign and enterprise segments.
+ **Platform Thinking:** Deep expertise in platform strategy, two-sided markets, and ecosystem dynamics (network effects).
+ **Ecosystem Orchestration:** Skill in designing and managing complex multi-party relationships.
+ **Communication & Influence:** Proven ability to craft compelling strategic narratives and translate technical/market complexity into clear, actionable executive recommendations. Ability to drive alignment across organizational boundaries and influence C-suite decisions.
+ **Education:** MBA from a top-tier business school is required. Bachelor's degree in Engineering, Computer Science, Physics, or a related analytical field is required.
**Preferred Qualifications**
+ Direct consulting experience advising storage, cloud infrastructure, or enterprise software companies.
+ Experience with platform strategy projects including marketplace development, ecosystem strategy, or API strategies.
+ Background in business development or corporate development with experience structuring strategic partnerships.
+ Prior experience working with or for hyperscale cloud providers (AWS, Azure, GCP) or large OEMs.
+ Knowledge of sovereign cloud initiatives in Europe, Asia-Pacific, or Middle East regions.
+ Experience with M&A due diligence or strategic investment evaluation in software or platforms.
+ Familiarity with open-source software models and community-driven platform development.
+ International business experience, including understanding of regional market dynamics and partnership models.
**Performance Metrics**
+ Quality and impact of strategic recommendations on adjacency investment decisions
+ Identification of high-value strategic opportunities that lead to partnership or investment decisions
+ Rigor and clarity of business cases and strategic analyses for adjacency opportunities
+ Effectiveness in influencing executive strategy and resource allocation for new initiatives
+ Stakeholder satisfaction across executive leadership and cross-functional partners
+ Contribution to partnership pipeline and deal flow in storage adjacencies
+ Quality of strategic thought leadership on storage industry evolution and business model innovation
**Location**
+ San Jose, California (primary)
+ Flexibility for remote work within established company policies
+ 25-35% travel including domestic and international travel to meet with hyperscale customers, potential partners, industry events, and consulting network
**What Makes This Role Unique**
This is a critical strategic leadership position tasked with driving Western Digital's transformation by identifying and executing entirely new, multi-billion dollar revenue streams beyond the core HDD business in storage adjacencies (software, platforms, and services). The focus is high-stakes, requiring the development of strategic approaches for complex ecosystems, particularly the high-growth neoclouds, sovereign cloud initiatives, and global hyperscalers, relying heavily on Ecosystem Orchestration and the ability to shape C-suite decisions and define the company's future value proposition.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be **02/08/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
\#LI-JS1
Director, Product Management - Platform Infrastructure
Senior director job in Little Rock, AR
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Coinbase Product Managers play a critical role in building the next generation of crypto products. You will work closely with engineering, design and cross-functional teams to build products and new experiences. You'll play a pivotal role in shaping the future of cryptocurrency and help us achieve our mission of creating an open financial system for the world. This team sits at the heart of Coinbase's technical foundation, delivering high-leverage platforms that increase developer productivity, improve system resilience, and support regulated operations. Technologies in scope include Kubernetes, Terraform, GitHub Actions, Airflow, and Temporal. The team is actively deepening investment in areas such as AI-augmented developer tools, scalable observability infrastructure, and policy enforcement systems that span the entire development lifecycle.
*What you'll be doing (ie. job duties):***
* Define and drive the product vision for Coinbase's Infrastructure organization, spanning core infrastructure, developer experience, reliability, and data governance platforms.
* Coordinate work across multiple product lines and functions, ensuring the Infra PM team delivers unified, prioritized roadmaps that support company-wide objectives.
* Drive platform investments that directly support business growth, developer velocity, security, and regulatory readiness across all Coinbase products..
* Serve as the connective tissue across engineering, security, compliance, legal, and product orgs, ensuring infrastructure investments are aligned, adopted, and resilient.
*What we look for in you (ie. job requirements):*
* Proven success leading infrastructure or platform product teams, with experience managing PMs and driving roadmaps across developer tooling, CI/CD, cloud infrastructure, and reliability systems.
* Strong technical fluency and strategic thinking, with the ability to connect low-level technical systems to top-level business and product outcomes.
* A deep interest in and perspective on the role of AI in developer productivity, and how platform teams can leverage it to improve velocity, quality, and experience.
* Experience operating in high-trust environments - including regulated industries or security-conscious domains - with a track record of aligning diverse stakeholders across engineering, legal, compliance, and executive functions.
*Nice to haves:*
* Experience working with crypto products or in the crypto industry.
* Background in regulated industries or environments with high security and compliance requirements.
ID: GPDPM08US
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$284,155-$334,300 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Associate Director, Global Quality Operations
Senior director job in Little Rock, AR
The Associate Director, Quality Operations will lead initiatives that drive operational excellence, enhance risk management practices, and optimize global quality system processes across a global quality organization. This role is instrumental in ensuring that quality operations are efficient, compliant, and aligned with strategic business goals.
****
**Operational Excellence**
+ Lead continuous improvement initiatives across global quality to enhance efficiency, effectiveness, and compliance.
+ Identify and implement best practices, metrics, and tools to drive performance and accountability.
+ Facilitate cross-functional collaboration to streamline and optimize end-to-end workflows, as well as enhance overall operational alignment.
+ Ensure effective change management strategies are applied to drive successful implementation and adoption of operational initiatives.
**Risk Management**
+ Develop and maintain a proactive quality risk management framework aligned with ICH Q9 principles.
+ Conduct risk assessments for quality processes, systems, and operations, and support mitigation planning.
+ Monitor and report on key risk indicators and escalate critical risks to senior leadership.
**Global Quality System Processes**
+ Oversee the design, implementation, and maintenance of global quality system processes (e.g., deviation management, CAPA, change control, document management) guided by process excellence principles.
+ Ensure harmonization and standardization of quality processes across sites and regions.
+ Support quality system enhancements and digital transformation initiatives, ensuring they are informed by robust business process design and governance practices.
**Compliance & Governance**
+ Ensure quality operations comply with global regulatory requirements (e.g., FDA, EMA, PMDA) and internal standards.
+ Support internal audits and regulatory inspections, including readiness activities and remediation.
+ Analyze, monitor, and maintain KPIs and dashboards to identify trends, root causes, and opportunities for continuous improvement.
**Leadership & Collaboration**
+ Serve as a technical leader within a matrixed organization.
+ Collaborate with Supply Chain, Regulatory Affairs, IT, and other functions to ensure integrated quality operations.
+ Align process improvement initiatives with strategic goals and support leadership in prioritizing efforts that deliver the greatest organizational impact.
+ Represent Quality Operations in global forums and strategic planning initiatives.
**Qualifications**
Required
+ Bachelor's degree in life sciences, engineering, or related field; advanced degree preferred.
+ 8+ years of experience in pharmaceutical quality operations, with exposure to both small molecule and biologics.
+ Strong knowledge of GxP regulations, quality systems, and risk management principles.
+ Proven experience in operational excellence and process improvement methodologies (e.g., Lean, Six Sigma).
+ Excellent communication, leadership, and project management skills.
+ Ability to work in a global, matrixed environment and manage multiple priorities.
Preferred
+ Experience with global quality systems platforms (e.g., Veeva, TrackWise).
+ Familiarity with digital transformation and data analytics in quality operations.
+ Prior involvement in regulatory inspections and audit readiness.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Senior Vice President of Operations
Senior director job in Little Rock, AR
Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers.
Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.
We have an exciting opportunity for a Senior Vice President of Operations based in Little Rock, Arkansas.
POSITION SUMMARY
The Senior Vice President (SVP) of Operations is a pivotal member of Summit Utilities' executive leadership team, accountable for driving operational strategy, execution, and performance across the enterprise. This role provides executive oversight of Operations, Operations Support, Gas Supply, and Engineering, ensuring that Summit delivers safe, reliable, and sustainable energy for the communities we serve.
As a strategic partner to the CEO, COO, and Board of Directors, the SVP will shape operational priorities, steward critical infrastructure investments, and forge strong regulatory and stakeholder relationships. This executive balances near term operational excellence with long term innovation, positioning Summit to remain resilient, competitive, and customer focused in a rapidly evolving energy landscape.
PRIMARY DUTIES AND RESPONSIBILITIES
Strategic & Operational Leadership
Define and execute operational strategies that align with corporate objectives, regulatory requirements, and customer needs.
Lead enterprise-wide operational excellence initiatives to drive safety, reliability, efficiency, and cost effectiveness.
Oversee modernization of transmission, distribution, and system assets to ensure long term sustainability.
Capital Stewardship & Financial Leadership
Direct multiyear operating and capital budgets, ensuring disciplined fiscal management and alignment with growth priorities.
Provide executive oversight of major infrastructure projects, modernization efforts, and system expansions, ensuring projects are delivered on time and under budget.
Optimize allocation of workforce, technology, and capital resources to maximize value, resilience, and operational agility.
Risk, Safety & Resilience
Champion a safety-first culture fostering accountability and compliance at every organizational level.
Identify, anticipate and mitigate operational, environmental, and safety risks, implementing robust controls and response frameworks.
Lead the development, execution, and continual refinement of enterprise crisis response, disaster recovery, and resiliency plans.
Regulatory & Stakeholder Engagement
Represent Summit with regulators, policymakers, and industry associations engaging on relevant policy, safeguarding company interests, and maintaining regulatory compliance.
Serve as an ambassador to external stakeholders, strengthening trust, transparency, and corporate alignment with community needs.
Report operational performance, priorities, and emerging challenges to the Board and executive team at regular intervals and as needed.
Leadership & Talent Development
Mentor, coach and develop a high performing team of operational executives and senior leaders.
Ensure succession readiness and foster a culture of accountability, collaboration, and professional growth.
Foster an environment of fairness, respect, and broad organizational engagement throughout all levels of the company.
EDUCATION AND WORK EXPERIENCE
Bachelor's degree in Engineering (ABET accredited), Business, or a related field required, with a preference for Engineering.
Advanced degree (MBA, MS Engineering, or equivalent) strongly preferred.
15+ years of progressive leadership experience in the natural gas or regulated utility sector, including 10 years in senior/executive operational leadership roles.
Demonstrated expertise in large scale operations management, capital program execution, regulatory affairs, and enterprise risk management.
KNOWLEDGE, SKILLS, ABILITIES
Deep knowledge of utility operations, safety standards, regulatory compliance, and industry best practices.
Strategic business acumen with proven track record of success in operational transformation, financial oversight, and innovation.
Strong executive presence with the ability to influence at the Board, regulatory, and community levels.
Exceptional stakeholder management, communication, and negotiation skills for building partnerships with executives and external entities.
Proven ability to champion continuous improvement and adoption of emerging technologies.
Commitment to recruiting, developing, and leading high-performing, teams with broad representation in a dynamic, complex environment.
Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.
Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.
Auto-ApplySr. Director/VP/Clinical Delivery Lead, Advisory Services
Senior director job in Little Rock, AR
Company: Citeline Employment Type: Full Time **Description** Sr. Director/VP/Clinical Delivery Lead, Advisory Services **Reports to** :SVP, Advisory Services Norstella unifies five market-leading companies that all have a shared goal of improving patient access to life saving therapy. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision making. Together we help our clients:
+ Accelerate the drug development cycle
+ Bring the right drugs to market
+ Identify barriers to patient access
+ Turn data into insights faster
+ Think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we offer and even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning, and predictive analytics.
**The Team**
The Advisory Services team is a key growth area for the business and one that is expanding rapidly. The team is global with presence in the US, Europe and Asia, and works directly with clients on a project basis, providing strategic support and advisory services leveraging the full breadth of capabilities across Norstella. We work with a range of client organizations globally - including major global pharma, startup biotechs, and pharma industry suppliers, advisors, and investors.
Our clients are generally senior-level decision makers in need of support to ensure they are properly informed to make those decisions, all the way up to C-level executives.
**Scope of Role**
In this role of Clinical Advisory Services Lead you will occupy a key leadership position in the Advisory team. You will manage a wide range of aspects of development and delivery of the Advisory Services business, with a particular focus on Clinical Development use cases, offerings and capabilities. You will focus on three key aspects:
**Clinical area delivery leadership** :You will own and drive consulting offerings and capabilities using our leading data and software solutions within the area of Clinical Development and spanning multiple use cases. These responsibilities will be diverse and involve extensive collaboration across the organization.
**Key responsibilities include**
+ Consulting offering development and refinement
+ Team capability development, training, and knowledge sharing
+ Sales enablement and production of relevant training material and supporting collateral
+ Support for marketing initiatives including preparing campaign materials
+ Thought leadership including development of written pieces, delivery of webinars, and delivery of conference presentations/panels
+ Strategy development collaboration, including working closely with Commercial, Product, and other relevant teams across Norstella
+ Team development/mentoring
+ All other duties, as assigned
**Selling and business development** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include:
+ Supporting commercial function colleagues as a "specialist/subject matter expert" to facilitate client discussions and relationship development
+ Qualification and feasibility assessment
+ Proposal development leveraging the full capabilities of Norstella
+ Developing effort and price estimates
**Client project execution** :You will work closely with the global Consulting & Analytics team to deliver client consulting projects to a high standard. Key responsibilities include:
+ Playing a key role as a leader and subject matter expert in the area of Clinical Development
+ Liaising with clients and project teams directly to design, manage, and deliver successful project outcomes
+ Working with the broader Norstella team and resource managers to staff projects
+ Providing guidance and advice to project teams
+ Contributing directly to project execution including data collection/analysis, deliverable development, synthesis of findings and recommendations, and delivering those outcomes to clients
**Clinical strategy and planning projects support clients, including (but not limited to) the following use case areas:**
+ Clinical development planning and forecasting
+ Protocol Design, Country, Site and Investigator Feasibility
+ Clinical trials operations, cost benchmarking & landscapes
+ Performance monitoring/optimization & acceleration
+ Diversity planning and execution
+ Competitor trial monitoring & analytics
**Requirements**
+ Deep knowledge and expertise of the pharma strategic Clinical trial landscape (Clin Dev/Ops, clinical development plan development, clinical trial design, feasibility and site selection, protocol design, etc)
+ Relevant experience in commercially focused and client-facing roles (e.g. consulting, pharma), working as a subject matter expert closely with sales and consulting delivery organisations to drive business growth
+ Relevant experience (8-10 years) working in Clin Dev/Ops roles within Sponsor/CRO/Partner environment
+ Experience using data analytics and services to solve clinical trial challenges
+ Understanding of how, and where, AI can be deployed in the clinical trial ecosystem to answer industry questions
+ Extensive experience consulting in clinical strategy across various client types and therapeutic areas, with deep knowledge of global pharmaceutical landscape
+ Stellar communication & relationship management skills that foster trust and lasting client partnerships with demonstrated capability of sourcing and maintaining a book of business
+ Leadership and team management experience
+ Collaborative team player who is driven to win as part of a team and capable of managing fast paced activities while remaining optimistic
+ Operates with a sense of urgency and thrives on winning through continuous improvement
+ The ability to consume new learnings, conceptualize and iterate behavior quickly
+ A clear desire to build bespoke solutions for clients, with an innovative mindset
+ Existing knowledge of Norstella data assets and platforms (in particular Citeline products such as TrialTrove, SiteTrove but also other Norstella platforms e.g. Evaluate Pharma, PharmaProjects, real-word data, epidemiology)
+ Bachelors degree in a scientific/life science or business-related field; Advanced degree (PhD or MBA) in a relevant field preferred
**Please Note - All candidates must be authorized to work in the United States or United Kingdom. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa**
**Benefits**
+ Medical and Prescription Drug Benefits
+ Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
+ Dental & Vision Benefits
+ Basic Life and AD&D Benefits
+ 401k Retirement Plan with Company Match
+ Company Paid Short & Long-Term Disability
+ Paid Parental Leave
+ Open Vacation Policy & Company Holidays
_The expected base salary for this position ranges from $180,000 to $200,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
VP, Operations
Senior director job in Little Rock, AR
At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together.
What will your job look like?
The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service.
Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO
We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit
What you'll do:
* Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration
* Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows
* Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence
* Develop, monitor, and refine key performance indicators (KPIs) across all operational departments
* Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement
* Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence
* Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness
* Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion
* Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness
* Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions
* Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals
* Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success
* Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities
What you'll need:
Experience, Education & Certifications:
* Bachelor's Degree
* Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization
* At least 5 years of experience in a senior leadership or executive role
* Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance
* Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility
Skills:
* Thorough knowledge of the transportation and courier industry or related fields
* Strong leadership, mentoring and coaching skills and strong conflict management skills
* Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner
* Solid understanding of Operations leadership with a strong business and financial acumen
* Experience in developing, promoting, and building key relationships with all key stakeholders
* Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality
* Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations.
* Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions
* Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems
* Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines
* Ability to work independently and demonstrates effective problem-solving skills
* Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines
Even better if you have...
* Prior project or contract management experience preferred
* Experience with Lean processes; Six Sigma Certification preferred
What's In it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Casual Dress Environment
Salary Min: $175,000
Salary Max: $225,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
Auto-ApplyVP - Observability and Monitoring
Senior director job in Little Rock, AR
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
This role is responsible for the design, implementation, and maintenance of the monitoring solutions that ensure the reliability, performance, and security of our systems and applications. This role is an expert in observability tools, log analysis, and performance monitoring that is used to provide insights and improve system resilience.
Essential Job Functions:
+ Develop, implement, and maintain monitoring and observability solutions across our cloud environments.
+ Setting up monitoring systems with meticulous attention to detail and analyzing data to ensure accuracy and reliability.
+ Design dashboards, alerts, and automated responses to detect and resolve performance bottlenecks, outages, and security threats.
+ Collaborate with DevOps, SRE, and software development teams to integrate observability best practices into CI/CD pipelines.
+ Optimize logging, tracing, and metrics collections to improve visibility and troubleshooting capabilities.
+ Implement anomaly detection and predictive analytics to proactively prevent incidents.
+ Develop and maintain documentation, best practices, and training materials for observability tools and processes.
+ Within the context of the monitoring program, tune alerting and escalations to reduce false positives and non-actionable alerting and to escalate high-impact issues.
+ Collaborate with other professionals to map out a long-term vision and champion it through to fruition.
+ Stay up to date with the latest trends and tools in observability and monitoring; evaluate for potential adoption.
+ Other tasks as assigned by manager.
Qualifications/ Requirements:
+ Bachelor's degree in computer science, information systems, or a related technical field or equivalent combination of education and experience
+ Minimum of 8+ years of industry and/or relevant experience, typically with 2+ years in an AVP level role or external equivalent
+ Must have experience and Proficiency in Monitoring Tools: CloudWatch/AWS XRay and synthetic monitoring tools to monitor system performance and health.
+ Understanding of Observability Concepts: Knowledge of the "three pillars of observability;" - metrics, logs, and traces - and how to use them to gain insights into system behavior.
+ Data Analysis and Visualization: Ability to analyze telemetry data and create visualizations to identify trends and anomalies.
+ Programming Skills: Proficiency in scripting languages: Python, Bash, or PowerShell for automation and custom monitoring solutions.
+ Experience with Cloud Platforms cloud services (AWS) and their monitoring tools.
+ Experience in working with DevOps and agile methodologies.
+ Proficient in developing and maintaining technical documentation, runbooks, and procedures.
+ Knowledge of ITIL concepts and principles.
+ Strong analytical skills and ability to troubleshoot and resolve complex issues.
+ Strong written and verbal communication; ability to communicate technical information effectively to both technical and non-technical stakeholders.
+ Demonstrated ability to work closely with development, operations, and security teams to ensure comprehensive observability coverage.
+ Meticulous in setting up monitoring systems and analyzing data to ensure accuracy and reliability.
\#LI-AS1 #LI-Remote
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$110,000.00 - $170,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision (******************************************************************************************************
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************
VP Consumer Lending
Senior director job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
The primary function is achieved by tapping into each employee's highest potential and creating a highly effective team through coaching and leadership. This position is responsible for ensuring that outstanding service is delivered to both internal and external members. Ensure each employee identifies specific needs and suggests appropriate Credit Union solutions. Accountable for overseeing and coordinating workflow for both Direct and Indirect Loan Underwriting. Responsible for balancing the risk and reward of consumer credit decisions while minimizing liability to the credit union and consequently, directly impacting the overall financial performance of the direct consumer loan portfolio. Ensure the timely underwriting of Direct and Indirect Consumer loans within Federal Regulations and credit union policy and procedure without jeopardizing integrity, confidentiality, and accuracy. Display functional expertise and leadership directly affecting the development of new lending policies, procedures, processes, sales techniques, and credit products. Accountable for budgeted loan production for direct and indirect consumer loans and student loans as well as making decisions within existing policies as established by the Board of Directors, President-CEO, EVP-CLO, and SVP-Consumer Lending.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Oversee Consumer Lending Underwriting (Direct, Indirect and Merchant Lending).
2. Leadership, Personal/Organizational Development
a. Is responsible for monitoring the day-to-day activity within Consumer Lending (direct, indirect and merchant lending) as well as Student Lending. Answers questions of policy and procedures. Has Loan exception authority. (Current portfolio $290MM direct consumer loans, $960 MM indirect loans and $50MM credit cards)
b. Ensures direct consumer loans are underwritten in a timely manner and within guidelines/procedures with exceptions documented appropriately within established authority.
c. Ensures loan underwriting channels are integrated and operating at levels to exceed member and dealer expectations.
d. Closely monitors market conditions and industry trends to ensure pricing is fair and competitive.
e. Establishes and manages relationships with auto, marine, motorcycle, and RV dealers while promoting the utilization of products available through AFCU to obtain forecasted loan origination and revenue goals. Dealers will initiate contact at varied hours (including nights, weekends, and holidays) that often require immediate response in order to maintain meaningful relationships.
f. Demonstrate mastery of and perform the functions of a Consumer Loan Underwriter.
g. Underwrite and process employee and credit union official's consumer loan applications.
h. Underwrite and determine credit worthiness (Approve, Decline, Counter Offer) for member loan requests within given authority, as established by the Board of Directors.
i. Remain current and adhere to Credit Union policies and procedures as they pertain to security standards, applicable mortgage regulations, and Article 9 UCC laws' title laws as well as working knowledge of title registration for Arkansas and out of state.
j. Responsible for analyzing and maintaining Consumer Loan Underwriting policies, procedures, and processes to ensure compliance with applicable regulations and maximize efficiency.
k. Recommends alterations or revisions to loan policies and procedures.
l. Develops required new policies and procedures for approval by the President-CEO and/or Board of Directors.
m. Ensures Credit Scoring system is up-to-date and accurately reflects the risk vs. reward in the credit unions loan portfolio.
n. Address issues and/or concerns with members, dealers, and/or other related 3rd parties as they arise.
o. Communicate and correspond regarding loans or applicable collateral/security.
p. Counsels with members having complex or "exceptional" problems requiring special knowledge or authority. Advises the SVP-Consumer Lending and/or the EVP-Chief Lending Officer of unusual complaints, calls, and letters received.
3. Administration, Community Involvement
a. Monitor, interpret and communicate Lending Regulations to necessary personnel, as they pertain to Direct Consumer Loans (Sales, Underwriting, Processing, ).
b. Educates credit union lending staff with the assistance of the SVP-Consumer Lending, Direct Consumer Lending staff, Indirect Lending staff and select Service Center Leadership, on new sales opportunities and techniques, service philosophies, and workflow enhancements.
c. Participates in Lending Lunch and Learn and continued training for credit union lending staff.
d. Prepares and analyzes weekly and monthly reports on loan workflow results and production as well ensuring review of daily audit reports.
e. Ensure a positive working relationship between service center lending staff, Member Development, Direct Loan Underwriters and Indirect Loan Officers.
f. Serves on the Loan Review Committee, as assigned.
g. Responsible for ensuring maintenance of all data processing systems as they relate to Direct Consumer Lending. Complete any data processing option changes in a timely manner for each required change. Systems include but are not limited to MeridianLink, DealerTrack, RouteOne, CUDL, Glia(Phone), and Lending Express.
h. Assists in the preparation of the Annual Plan/Budget.
i. Conduct meetings with staff to provide direction, review progress, and continually look for ways to streamline the workflow.
j. Ensure training of Member Development Specialists, Loan Underwriters and any other applicable lending staff. Assign, direct, coordinate and review work performed by Direct and Indirect Consumer Lending staff.
k. Coach underwriting staff on audit findings, regulation and policy and procedure changes.
l. Ensure that time punches, PTO and Holiday hours are correct for each employee pay period.
m. Maintains a positive and productive working environment.
4. Ensure annual evaluations of work performance are performed for all Direct Consumer Lending staff. Recommend promotions/salary increases within the department to the SVP-Consumer Lending.
a. Maintains current knowledge and pursues executive education to remain constantly aware of compliance, regulations, new ideas, approaches, and day-to-day changes in the credit union movement and financial industry. Maintains knowledge of credit union history, philosophy, organization, bylaws, and operational procedures.
b. Participates in community activities and organizations as a representative of the Credit Union and maintains current knowledge of the needs of the communities served.
c. Participate in Organizational projects as assigned.
d. Provides the Supervisory Committee, Certified Public Accountants and federal examiners with information on Lending procedures and ensures that needed information is available for their u.
5. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 7 years related experience and/or training, and 5 years related management experience, or equivalent combination of education and experience.
PREFERRED SKILLS
• Proficient in MeridianLink
• Familiar with Fiserv DNA
• Knowledgeable with indirect auto lending
• Previous leadership experience in the consumer lending industry
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyDirector, GTM Systems and Tools
Senior director job in Little Rock, AR
Dodge Construction Network (Dodge) is searching for a Director of GTM Systems and Tools to join our team! This is ahigh-visibilityopportunity that will be a critical part of our Revenue Operations team focused on optimizing all tools that support field enablement within in our GTM systems infrastructure. The ideal candidate has a consistent track record of implementing solutions to business problems in Salesforce and integrated solutions throughout our GTM tech stack, working with both internal and external partners.
This is a full-time position reporting directly to the VP, Revenue Operations.
**_Preferred_** **_Location_**
This is a remote, home-office based position and candidates located in the continental United States will be considered.
**_Travel Requirements_**
Some travel is expected for this role.
**_Essential Functions_**
+ Oversee, manage,andoptimizeall systems and tools used by the sales, customersuccessand support teams
+ Lead a team of systemsadmins andspecialists to deliver high-impact projectsworkingwithkeycross-functional stakeholders
+ Implement a GTM technology strategyand development roadmapthat aligns with business goals
+ Drive continuous improvement of the GTM technology stack
+ Take ownership ofrelationships with existing and new vendors, including 3rd-partypartners and contractors
+ Evaluate and select new tools to support the GTM teamas needed
+ Ensureuser adoptionincludingefficient andeffective use of GTM systems and tools
+ Lead Salesforce architecture developmentthatenablessalesthrougha streamlinedand efficientuser experience
+ Collaborate withcross-functional stakeholders toidentifyneeds, scope projects,allocateresources, anddeliver expectedoutcomes
+ Maintain system integrity, security, and scalability in coordination with IT
+ Manage the development of custom solutions and system integrations to solve complex business problems
+ Implement best practices and benchmark against industry standards
+ Analyze,solution, and resolve GTM workflow "bugs" or disruptionstostreamline processesforoptimalperformance.
+ Report progress, strategic insights, and KPIs to senior leadership
+ Manageweekly sprint prioritization of system enhancements and release processes
+ Deployandmaintaineffective deduplication processto ensurehigh levelof data integrity
+ Support system administration and monthly audit of license allocation
+ Overseeongoingreview and improvementof internal user guides and process documentation
**_Education Requirement_**
Bachelor's degree or equivalent education and work experience.
**_Required Experience, Knowledge and Skills_**
+ 7-10+ years of experience in GTM systems or related roles with at least 3 years in leadership or people management
+ Expert knowledge of Salesforce Sales Cloud, Salesforce CPQ, Service Cloud, Communities,and related systemsin a Lightning-based environment
+ Proficiencyin modern GTM tech stackoptimization, architecture,and integrations
+ Demonstratedabilitytoensuresystemintegrity andsecurity
+ Proventrack recordof developing and executing GTM technology strategythat empowers GTM operational efficiency andfacilitatesbusiness goals
+ Ability toaccelerate revenuegrowthand scalability viastrategicapplication oftechnology
+ Strongcross-functionalcollaborationbackground workingwith Sales,Marketing,Customer Success, Finance, and ITteams
+ Exceptional communication skillsandabilityto present strategyto senior leadership
+ Experience managing relationships with 3rd-party vendors and contractors to create alignment and accountability on GTM system initiatives.
+ Highly motivatedfor continuous improvement in GTM processes and technology
+ Understanding of the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash) within Salesforce and NetSuite
+ Exceptional team player, communicator, strong attention to detail and interpersonal skills
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $175,000_ _- $215,000_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-1148-2025_
Director, Product Management - Commercial Technologies - Navista
Senior director job in Little Rock, AR
**_What Commercial Technologies contributes to Cardinal Health_** Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.
Commercial Technologies Software Engineering develops design options, process improvements and back-end solutions for commercial technologies to maximize performance and suitability for business needs. This job family manages engineering projects and plans for commercial technologies and interfaces with product managers to develop objectives. This job family assesses product systems, identifies opportunities for process and system improvements, and develops solutions through application of engineering principles.
**_Job Summary_**
Seeking a dynamic and forward-thinking Director, Product Management to lead the development and commercialization of innovative products and solution offerings for our oncology MSO. This leader will spearhead initiatives in data commercialization, advanced analytics, artificial intelligence, and automation, leveraging these capabilities to create market-leading solutions that differentiate our organization. The role is central to shaping scalable business technology solutions that support independent oncology practices in delivering high-quality, value-based care.
The ideal candidate will have a strong background in product strategy, commercialization, and healthcare technology, with deep expertise in oncology care and a proven track record in data-driven product innovation.
**_Responsibilities_**
+ **Product Lifecycle Ownership:** Manage products from ideation to launch, focusing on delivering commercial-ready solutions that leverage data and automation
+ **Data Commercialization:** Develop and execute strategies to monetize clinical, operational, and financial data assets, including data productization, partnerships, and compliance with privacy regulations
+ **AI & Automation Leadership:** Identify, evaluate, and integrate AI/ML and automation technologies to enhance product capabilities, operational efficiency, and clinical outcomes
+ **Product Differentiation:** Drive unique value propositions by leveraging emerging technologies and data-driven insights to address unmet needs in oncology care
+ **Cross-Functional Collaboration:** Partner with clinical, commercial, engineering, data science, and design teams, as well as external innovation partners, to deliver solutions that meet user needs and business objectives
+ **Customer-Centric Development:** Engage with oncology providers, administrators, and patients to gather insights and validate product concepts
+ **Go-to-Market Enablement:** Support launch planning, messaging, and sales enablement activities to ensure successful product adoption and market penetration
+ **Performance Measurement:** Define and track KPIs for data commercialization revenue, AI-driven product adoption, automation-enabled operational improvements, customer satisfaction, and commercial impact
**_Qualifications_**
+ Bachelor's degree or equivalent experience in a related field preferred
+ 12+ years of experience in product management, with a focus on commercial product development in healthcare or life sciences, preferred
+ Demonstrated experience in data commercialization, AI/ML, and automation in healthcare, with a track record of launching data-driven products
+ Proven success in launching and scaling B2B healthcare products, preferably in oncology or specialty care
+ Strong understanding of healthcare delivery models, reimbursement, and value-based care in oncology
+ Technical acumen in cloud platforms, data privacy, and regulatory compliance frameworks (e.g., HIPAA, GDPR)
+ Experience working with cross-functional teams including clinical, technical, commercial, and data science stakeholders
+ Familiarity with Agile methodologies and tools (e.g., Jira, Confluence)
+ Excellent communication, strategic thinking, and problem-solving skills
+ Ability to collaborate with all levels of an organization, up to c-suite
+ Ability to thrive in a fast-paced, mission-driven environment
+ Ability to travel up to ~10%
**_What is expected of you and others at this level_**
+ Provides leadership to managers and experienced professional staff; may also manage front line supervisors
+ Manages an organizational budget
+ Develops and implements policies and procedures to achieve organizational goals
+ Assists in the development of functional strategy
+ Decisions have an extended impact on work processes, outcomes, and customers
+ Interacts with internal and/or external leaders, including senior management
+ Persuades others into agreement in sensitive situations while maintaining positive relationships
**Anticipated salary range:** $135,400-$228,910
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/12/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Vice President of Revenue Integrity
Senior director job in North Little Rock, AR
The Vice President (VP) of Revenue Integrity at EngageMED provides strategic and operational leadership to ensure the organization maximizes revenue capture, maintains compliance, and drives efficiency throughout the revenue cycle. This role leads initiatives that integrate automation, advanced analytics, and process optimization to enhance revenue integrity performance. The VP oversees charge capture, coding integrity, billing compliance, denials management, and reimbursement optimization-leveraging technology to streamline workflows, reduce manual effort, and improve accuracy.
The VP partners with senior executives, providers, and operational leaders to strengthen EngageMED's financial performance while ensuring accuracy, transparency, and accountability in all revenue processes.
Duties/Responsibilities:
· Develop, implement, and lead comprehensive revenue integrity and automation strategies across the organization.
· Identify, evaluate, and deploy revenue cycle automation technologies (e.g., RPA, AI-driven coding validation, automated charge capture, and denial prevention tools).
· Align revenue integrity and automation initiatives with EngageMED's mission, vision, and financial goals.
· Serve as a subject matter expert on reimbursement models, coding accuracy, automation enablement, and regulatory compliance.
· Ensure accurate, compliant, and technology-enabled charge capture and coding processes across all services.
· Lead initiatives to minimize revenue leakage, reduce manual workflows, and optimize reimbursement through intelligent automation.
· Oversee audits, monitoring, and reporting processes to validate revenue accuracy and identify automation opportunities.
· Partner with IT, Compliance, and Legal teams to implement secure, compliant automation solutions.
· Establish standardized, automated workflows and dashboards for transparency and efficiency.
· Collaborate with physicians, operational leaders, and finance teams to improve documentation and revenue outcomes using data-driven insights.
· Mentor and lead high-performing revenue integrity, coding, and billing teams with a focus on continuous improvement and technology adoption.
· Foster a culture of innovation, accountability, and digital transformation within the revenue cycle.
· Develop and manage KPIs related to revenue integrity and automation-tracking improvements in denials, reimbursement accuracy, coding efficiency, and processing speed.
· Provide regular updates to the EVP of Revenue Integrity and executive team on automation ROI, revenue outcomes, and performance metrics.
· Use analytics, automation dashboards, and AI-driven reporting tools to drive informed decision-making.
· Other duties as assigned.
Qualification/Required Skills
Education:
· Bachelor's degree in business, Healthcare Administration, Finance, or related field required.
· Master's degree (MBA, MHA, or equivalent) preferred.
Experience:
· 8-10+ years of progressive leadership in revenue cycle, revenue integrity, or healthcare financial operations.
· Demonstrated success implementing automation and digital transformation initiatives within the revenue cycle.
· Strong track record of implementing revenue integrity initiatives and delivering measurable results.
· Physician practice management or multi-specialty group experience is strongly preferred.
Skills & Competencies:
· Expertise in coding, charge capture, reimbursement methodologies, and healthcare compliance.
· Strong understanding of revenue cycle automation tools, data analytics platforms, and RPA/AI applications and how to leverage to improve performance.
· Strong leadership and team-building skills with proven ability to influence at all levels.
· Excellent communication, analytical, and problem-solving abilities.
· Proficiency in revenue cycle analytics and financial reporting tools.
OTHER KEY SKILLS:
Team player - possess a positive attitude and demonstrates honesty and integrity in all endeavors.
Ability to understand, apply and analyze financial data.
Strong work ethic with the ability to self-start and work independently or as part of a diverse team.
Detail oriented and organized with the ability to easily identify areas that require improvement.
Senior Director, R&D Process Excellence
Senior director job in Little Rock, AR
We are seeking a strategic and results-driven leader to maximize the impact of R&D across the enterprise by optimizing processes, aligning initiatives with business strategy, and implementing robust performance measurement frameworks. This role will focus on increasing R&D maturity-particularly within software organizations-by developing governance structures and methodologies to measure and improve ROI while reducing quality issues. The successful candidate will drive the adoption of scalable toolkits such as Scaled Agile and Lean practices to accelerate continuous improvement across manufacturing and software businesses. Additionally, this position will support business units in project prioritization through portfolio management, foster collaboration to identify inefficiencies, and provide actionable insights to senior leadership. The role requires close alignment and collaboration with key stakeholders including R&D leaders, project management, and business partners to build a strong pipeline of force multipliers and deliver measurable enterprise-wide results.
This position also serves as a rotational or pathway role toward Functional R&D Leadership, offering significant leadership growth opportunities.
**Responsibilities:**
+ Maximize R&D impact through process optimization, strategic alignment, and performance measurement.
+ Increase maturity in R&D for software organization, create a methodology and governance structure for measuring and improving ROI, Reduce quality issues.
+ Maximizing enterprise R&D to deliver results.
+ Develop performance metrics that can be applied across the business for quality, delivery and return on investment.
+ Evaluate and improve R&D processes, identifying inefficiencies and opportunities to work collaboratively.
+ Optimize and deploy toolkits (Scaled Agile) that can be applied into manufacturing and software businesses.
+ Optimize and integrate Lean tools within the Scaled Agile Framework to accelerate adoption of continuous improvement practices across the enterprise
+ Support business units to prioritize projects via portfolio management, considering an enterprise lens.
+ Align projects with strategy.
+ Report insights to senior leadership.
+ Build and develop a funnel of force multipliers.
**Qualifications:**
+ Bachelors's degree in Business or related field. MBA preferred.
+ 5-7 years' experience in R&D Roles with deep understanding of customer and product lifecycle
+ Proven experience interacting with C-Suite Executives
+ Exceptional at leading and effecting change through influence; adept at change management
+ Strong attention to detail and exceptional organizational skills
+ In-depth knowledge of at least one of Vontier's BUs customers, products, and strategy is a plus
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days, 13 paid holidays (including 3 floating holidays) per year and paid sick leave.*
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
\#LI-SH3
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's power the way the world move** **s!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: ***************************************************************** Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call ************** or e-mail applyassistance@vontier.com to request accommodation.
VP Consumer Lending
Senior director job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
The primary function is achieved by tapping into each employee's highest potential and creating a highly effective team through coaching and leadership. This position is responsible for ensuring that outstanding service is delivered to both internal and external members. Ensure each employee identifies specific needs and suggests appropriate Credit Union solutions. Accountable for overseeing and coordinating workflow for both Direct and Indirect Loan Underwriting. Responsible for balancing the risk and reward of consumer credit decisions while minimizing liability to the credit union and consequently, directly impacting the overall financial performance of the direct consumer loan portfolio. Ensure the timely underwriting of Direct and Indirect Consumer loans within Federal Regulations and credit union policy and procedure without jeopardizing integrity, confidentiality, and accuracy. Display functional expertise and leadership directly affecting the development of new lending policies, procedures, processes, sales techniques, and credit products. Accountable for budgeted loan production for direct and indirect consumer loans and student loans as well as making decisions within existing policies as established by the Board of Directors, President-CEO, EVP-CLO, and SVP-Consumer Lending.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Oversee Consumer Lending Underwriting (Direct, Indirect and Merchant Lending).
2. Leadership, Personal/Organizational Development
a. Is responsible for monitoring the day-to-day activity within Consumer Lending (direct, indirect and merchant lending) as well as Student Lending. Answers questions of policy and procedures. Has Loan exception authority. (Current portfolio $290MM direct consumer loans, $960 MM indirect loans and $50MM credit cards)
b. Ensures direct consumer loans are underwritten in a timely manner and within guidelines/procedures with exceptions documented appropriately within established authority.
c. Ensures loan underwriting channels are integrated and operating at levels to exceed member and dealer expectations.
d. Closely monitors market conditions and industry trends to ensure pricing is fair and competitive.
e. Establishes and manages relationships with auto, marine, motorcycle, and RV dealers while promoting the utilization of products available through AFCU to obtain forecasted loan origination and revenue goals. Dealers will initiate contact at varied hours (including nights, weekends, and holidays) that often require immediate response in order to maintain meaningful relationships.
f. Demonstrate mastery of and perform the functions of a Consumer Loan Underwriter.
g. Underwrite and process employee and credit union official's consumer loan applications.
h. Underwrite and determine credit worthiness (Approve, Decline, Counter Offer) for member loan requests within given authority, as established by the Board of Directors.
i. Remain current and adhere to Credit Union policies and procedures as they pertain to security standards, applicable mortgage regulations, and Article 9 UCC laws' title laws as well as working knowledge of title registration for Arkansas and out of state.
j. Responsible for analyzing and maintaining Consumer Loan Underwriting policies, procedures, and processes to ensure compliance with applicable regulations and maximize efficiency.
k. Recommends alterations or revisions to loan policies and procedures.
l. Develops required new policies and procedures for approval by the President-CEO and/or Board of Directors.
m. Ensures Credit Scoring system is up-to-date and accurately reflects the risk vs. reward in the credit unions loan portfolio.
n. Address issues and/or concerns with members, dealers, and/or other related 3rd parties as they arise.
o. Communicate and correspond regarding loans or applicable collateral/security.
p. Counsels with members having complex or "exceptional" problems requiring special knowledge or authority. Advises the SVP-Consumer Lending and/or the EVP-Chief Lending Officer of unusual complaints, calls, and letters received.
3. Administration, Community Involvement
a. Monitor, interpret and communicate Lending Regulations to necessary personnel, as they pertain to Direct Consumer Loans (Sales, Underwriting, Processing, ).
b. Educates credit union lending staff with the assistance of the SVP-Consumer Lending, Direct Consumer Lending staff, Indirect Lending staff and select Service Center Leadership, on new sales opportunities and techniques, service philosophies, and workflow enhancements.
c. Participates in Lending Lunch and Learn and continued training for credit union lending staff.
d. Prepares and analyzes weekly and monthly reports on loan workflow results and production as well ensuring review of daily audit reports.
e. Ensure a positive working relationship between service center lending staff, Member Development, Direct Loan Underwriters and Indirect Loan Officers.
f. Serves on the Loan Review Committee, as assigned.
g. Responsible for ensuring maintenance of all data processing systems as they relate to Direct Consumer Lending. Complete any data processing option changes in a timely manner for each required change. Systems include but are not limited to MeridianLink, DealerTrack, RouteOne, CUDL, Glia(Phone), and Lending Express.
h. Assists in the preparation of the Annual Plan/Budget.
i. Conduct meetings with staff to provide direction, review progress, and continually look for ways to streamline the workflow.
j. Ensure training of Member Development Specialists, Loan Underwriters and any other applicable lending staff. Assign, direct, coordinate and review work performed by Direct and Indirect Consumer Lending staff.
k. Coach underwriting staff on audit findings, regulation and policy and procedure changes.
l. Ensure that time punches, PTO and Holiday hours are correct for each employee pay period.
m. Maintains a positive and productive working environment.
4. Ensure annual evaluations of work performance are performed for all Direct Consumer Lending staff. Recommend promotions/salary increases within the department to the SVP-Consumer Lending.
a. Maintains current knowledge and pursues executive education to remain constantly aware of compliance, regulations, new ideas, approaches, and day-to-day changes in the credit union movement and financial industry. Maintains knowledge of credit union history, philosophy, organization, bylaws, and operational procedures.
b. Participates in community activities and organizations as a representative of the Credit Union and maintains current knowledge of the needs of the communities served.
c. Participate in Organizational projects as assigned.
d. Provides the Supervisory Committee, Certified Public Accountants and federal examiners with information on Lending procedures and ensures that needed information is available for their u.
5. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 7 years related experience and/or training, and 5 years related management experience, or equivalent combination of education and experience.
PREFERRED SKILLS
• Proficient in MeridianLink
• Familiar with Fiserv DNA
• Knowledgeable with indirect auto lending
• Previous leadership experience in the consumer lending industry
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyVP of Commissioning
Senior director job in Little Rock, AR
**About Us** At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.
We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.
Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.
Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success.
**Overview**
*****This position will be in-office and can report to any current ENFRA ES Delivery office location: Little Rock, Fayetteville, St. Louis, Birmingham, Oklahoma City, New Orleans, Nashville, Tucson, Tempe, Salt Lake City, Houston, Charlotte or Dallas.**
The Commissioning Vice President effectively leads, delegates, and supports the development of best practices, procedures, and systems to support a continuously improving and profitable commissioning division. Specific responsibilities include:
**Responsibilities**
+ Coordinate the alignment of internal operational aspects of successful project delivery.
+ Partner with key accounting leadership to monitor financial aspects of business operations.
+ Ensure quality control for commissioning approach and deliverables.
+ Coordinate the development of efficient organizational structure, including the development of knowledge, skills and abilities; and establishes a succession plan to facilitate a steady and efficient organizational growth and efficiency.
+ Focus on driving consistent communication across the organization, in coordination with the commissioning, engineering and construction leaders.
+ Mentor Commissioning Directors and Project Managers in formulating effective business plans, financial and project analytics.
+ Establish budget controls; coordinate project and process changes to maintain and improve cost/benefit ratio.
+ Strengthen client relationships by driving day-to-day business operations.
+ Conduct contract negotiation, management, and project interviews.
+ Responsible for personnel - oversee workload forecasting, staffing, and performance management.
+ Development and execution of commissioning initiatives and opportunities identified during strategic planning and alignment meetings.
+ Serve as liaison with other internal leadership with respect to global account management, national and global marketing and communications, and internal communications.
+ Drive the identification and development of new business opportunities in the commissioning market, including strategy for positioning, proposing, and presenting business development campaigns.
**Qualifications**
**Preferred Education, Experience, and Qualifications**
+ Project Management Institute (PMI) PMP Certification.
+ Professional Engineer (PE) License.
**Required Education, Experience, and Qualifications**
+ Bachelor's degree in engineering or related field
+ A minimum of 15 years of experience with building construction preferred, especially mechanical, electrical, plumbing, automatic temperature control systems, and/or testing, adjusting, and balancing.
+ Proficient in using software to accomplish work tasks such as Microsoft Word, Excel and online commissioning software such as CxAlloy.
+ Effective verbal and written communication skills.
+ Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
+ Versed in the industry and the Company's competitors.
+ Ability to multitask and perform duties outside of the scope of work when necessary.
**Travel Requirements**
+ 25-40% of time will be spent traveling to job site(s)/office location.
**Physical Activities**
+ Ascending and descending ladders, stairs, scaffolding, ramps, poles
+ Climbing stairs.
+ Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
+ Repeating motions that may include the wrists, hands and/or fingers
+ Operating machinery and/or power tools
**Environmental Conditions**
+ Outdoor elements such as precipitation and wind
+ Noisy environment
**Physical Demands**
+ Medium work that includes adjusting and/or moving objects up to 50 pounds
ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.
Submit a Referral (***********************************************************************************************************************
**Job Locations** _US_
**ID** _2025-8845_
**Category** _Construction Management_
**Position Type** _Full-Time_
**Remote** _No_
Senior Manager, Strategic Initiatives
Senior director job in Little Rock, AR
At WelbeHealth, we serve our communities' most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what. The Senior Manager, Strategic Initiatives will support the organization's highest-priority projects, identifying and implementing opportunities that drive substantial ROI. Reporting to the Senior Director, Strategic Initiatives and collaborating with the executive team, this role will assess operational challenges, set measurable improvement targets, and lead cross-functional efforts to deliver a strategic action plan. The Senior Manager, Strategic Initiatives brings strong analytical skills, thrives in a fast-paced, innovative environment, and demonstrates alignment with the company's mission and values.
**This role is different because the Senior Manager, Strategic Initiatives at WelbeHealth:**
+ Operates at the intersection of mission and enterprise impact, directly supporting the organization's most critical, executive-sponsored initiatives that improve care delivery for vulnerable seniors while driving measurable operational and financial ROI
+ Has true visibility and influence across the organization, partnering closely with senior leaders and cross-functional teams to shape strategy, translate complex data into actionable insights, and drive execution
**We care about our team Members. That's why we offer:**
+ Medical insurance coverage (Medical, Dental, Vision)
+ Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
+ 401K savings + match
+ Comprehensive compensation package including base pay, bonus, and equity
+ And additional benefits!
**On the day-to-day, you will:**
+ Execute high-priority projects that align with WelbeHealth's long-term vision and short-term operating plan
+ Utilize strong analytical skills to assess and address critical business challenges
+ Synthesize quantitative data and qualitative insights into key findings, providing actionable takeaways for stakeholders at all levels
+ Develop clear, concise materials for executive distribution, supporting workgroups and steering committee meetings
+ Drive timely delivery of project outcomes through effective collaboration
+ Foster cross-functional partnerships across all organizational levels, including executives, working collaboratively to achieve shared goals
**Job requirements include:**
+ Bachelor's degree in relevant field, relevant professional experience may be substituted
+ Minimum of five (5) years of healthcare consulting, operations, or strategy experience in healthcare or related industry
+ Exceptional analytical skills, with the ability to provide business insights from analysis and tell a story with data
+ Demonstrated systems thinking/problem solving skills
+ Excellent influence, collaboration, and partnership skills, as this role will require significant navigation of a matrixed organization
+ Microsoft suite expertise, especially Excel and PowerPoint
+ Excellent organizational and communication skills
+ Ability to work independently with minimal supervision with the demonstrated ability to prioritize and direct own work
We are seeking a Senior Manager, Strategic Initiatives that is highly analytical, experienced with large data sets, and can comfortably present to executive leadership. If you're ready to join a team that values both its participants and team members, we'd love to hear from you!
Salary/Wage base range for this role is $132,181- $174,478 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$132,181-$174,478 USD
**COVID-19 Vaccination Policy**
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
**Our Commitment to Diversity, Equity and Inclusion**
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
**Beware of Scams**
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
Easy ApplyChief Operating Officer
Senior director job in North Little Rock, AR
Rock Region Metropolitan Transit Authority seeks to fill an impactful leadership position - Chief Operations Officer. Reporting to the Chief Executive Officer, the COO will serve as a strategic partner in shaping the future of public transit in Central Arkansas, delivering effective public services and fostering exceptional company culture within the organization and throughout the community.
Founded in 1986, Rock Region Metropolitan Transit Authority (METRO) is Arkansas's largest public transit provider, delivering nearly three million passenger trips annually throughout the Little Rock region. As a dynamic and community\-focused agency, METRO is committed to expanding mobility options, improving equity of access, and shaping a more sustainable and connected Central Arkansas. The organization comprises five branches - METRO Local, METRO Streetcar, METRO Links paratransit service, METRO Connect on\-demand ride\-sharing service, and METRO Pool jobs\-access vanpool service - and is funded through partner jurisdictions, federal formula funds, rider fares, the Arkansas Public Transit Trust Fund, one\-time competitive grants (when available), and miscellaneous income streams.
METRO seeks an individual who will confidently and effectively maintain responsibility for operations management and service delivery; compliance and risk management; financial and budgetary oversight; labor relations, departmental safety, and departmental human resources; community and stakeholder engagement; and strategic leadership and organizational culture. The successful candidate will not only ensure compliance with Federal, State, and Local transit regulations, but also drive continuous improvement, embrace new technologies, and strengthen community impact.
A typical way of demonstrating qualifications is to:
Hold a bachelor's degree in transportation, business administration, public administration, or a related field (advanced degree preferred);
Possess extensive experience leading multi\-modal transit operations with a demonstrated record of delivering service improvements at scale;
Have accrued a minimum of seven years working in progressively responsible transit operations roles, including at least three years in executive or senior management.
Additionally, candidates must have proven success in unionized labor relations; expertise in ADA compliance, transit safety\/security regulations, and service planning; knowledge of emerging mobility technologies, sustainability practices, and innovative funding models, visionary leadership; exceptional relationship\-building skills; a transparent, collaborative, and decisive decision\-making style; a demonstrated commitment to advancing equity, sustainability, and community impact; and a proven ability to inspire cultural change and develop future leaders. Compensation for this position includes an annual salary range of $125,000 to $135,000, plus healthcare, retirement, paid leave, and relocation assistance if applicable. Please see our brochure for additional details.
This is an excellent opportunity that offers attractive compensation, relocation, and equal opportunity. METRO values diversity at all levels of its workforce - diverse candidates are encouraged to apply. To be considered, please visit https:\/\/*********************************** select the METRO listing, and upload your letter of interest, resume, salary expectations, and four (4) to five (5) professional references (preferably supervisory and including name, title, phone number, email address, and relationship to you). For more information on this exciting opportunity, please connect with KL2's Kristen Joyner at ***********************. Thank you!
"}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"637143365","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Client Name","uitype":4,"value":"Rock Region METRO"},{"field Label":"Industry","uitype":2,"value":"Transit Agency"},{"field Label":"City","uitype":1,"value":"North Little Rock"},{"field Label":"State\/Province","uitype":1,"value":"AR"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"72114"}],"header Name":"Chief Operating Officer","widget Id":"**********00214450","is JobBoard":"false","user Id":"**********00133014","attach Arr":[],"custom Template":"2","is CandidateLoginEnabled":false,"job Id":"**********17389048","FontSize":"12","location":"North Little Rock","embedsource":"CareerSite"}
Easy ApplySenior Manager Customer Excellence (Contact Center)
Senior director job in Little Rock, AR
_\*\*\*This role is based at our corporate office in Dallas, TX or Remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest with whom you interact\. Reporting to the Director Customer Excellence, you will work across multiple departments in the business and have a broad impact on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project managers, owners and participants to ensure all HRCC requirements and timelines are captured and completed\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Manage HRCC internal and corporate project deliverables using industry\-standard project and process management tools
+ Be a primary relationship manager for Hilton corporate teams \(internal and external\) on HRCC and Hilton wide projects
+ Maintain project tracking tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer Excellence requests
+ Work with teams to develop comprehensive business cases including approval rationale, budget, reporting and change management requirements, implementation criteria and resource allocation
+ Conduct and document business plans, standard operating procedures \(SOPs\), project plans, process maps, and root cause analysis requirement sessions
+ Study and document standard processes and implement changes to improve efficiency
+ Be project lead coordinating teams and managing deliverables across multiple workstreams for HRCC and corporate wide projects
+ Be the lead HRCC representative on both internal and corporate projects, partnering with project managers, owners, and partners to define and meet HRCC requirements and timelines
+ Manage programs, projects, processes and other Customer Excellence functions
**How you will collaborate with others:**
+ Partner with Process and Project Analysts to study, document and implement business and process changes, manage incoming projects and cadences for project and process management activities
+ Lead project meetings representing HRCC, and document business discussions, outcomes, actions, and risks
+ Consult with partners on HRCC's role in program/process projects and enhancements
+ Represent HRCC as the subject matter expert and contact for partnerships and internal corporate customer teams
+ Bring teams together to document project tasks, assign owners and timelines, and create a project framework for follow\-up and execution when the programs are in business as usual
+ Communicate the status of projects to partners, calling out risks and accomplishments for new and ongoing projects
+ Review performance metrics to identify improvement opportunities and maintain SOPs and related guidance documentation
+ Consult with partners on best practices, project deliverable requirements, dependencies, and other tasks to set expectations
+ Support Content, Engagement and Communications initiatives and provide support on leadership related materials
**What projects you will take ownership of:**
+ As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, brands, departmental and corporate pillar programs, and other Customer Excellence functions\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Seven \(7\) years of project management and business process experience
+ Three \(3\) years' experience working in a high\-volume contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts
+ Command of Microsoft PowerPoint, Excel \(can maintain complex spreadsheets\), and Project
+ Proficient in using process and project management tools to design workflows, manage timelines, and create visual assets, including Visio, Smartsheet, Figma, or similar platforms and experience in Agile methodologies
+ Experience evaluating current business processes to identify inefficiencies and opportunities, and design/implement improvements using methodologies such as Lean, Six Sigma, or Kaizen
+ Experience leading strategic initiatives with corporate teams and senior leadership
+ Travel less than 10%
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ PMP or relevant project management, process or Agile certification
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $85,000 \- $130,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Technology_
**Title:** _Senior Manager Customer Excellence \(Contact Center\)_
**Location:** _null_
**Requisition ID:** _COR015IB_
**EOE/AA/Disabled/Veterans**
(Senior) Director of Development - CAHSS
Senior director job in Conway, AR
The University of Central Arkansas is seeking a dynamic and highly organized professional as its Senior Director of Development for the College of Arts, Humanities and Social Sciences ( CAHSS ). This position will work closely with and report to the Associate Vice President for Campaign and Development and works in coordination with the Dean of the College of Arts, Humanities and Social Sciences. This position will be responsible for designing and implementing major gift fundraising strategies in support of the University of Central Arkansas' mission and goals. The potential candidate will primarily serve the CAHSS in supporting its initiatives and priorities with the interests and passions of donors advancing successful major gift partnerships. This position will also focus on the qualification, cultivation, solicitation and stewardship of donors capable of making a deferred gift to the University, regardless of their academic background or affiliation. UCA recently completed its $100M comprehensive capital campaign, UCA Now: Impact Arkansas and Beyond, ten-months early and $9M over goal. There is great momentum for success for the university overall and fundraising specifically.