Senior Commercial Real Estate Banker - VP/SVP
Senior director job in Willowbrook, IL
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and discretionary or incentive bonus eligible
Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 200+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
Why join this team?
Team-oriented atmosphere that provides opportunities for individual growth
Gain experience and further your career by joining a growing organization
Position Overview:
The Senior Commercial Real Estate Banker - VP/SVP is responsible for managing and growing a portfolio of commercial real estate clients within the Wintrust footprint. This position provides exceptional service to build and strengthen customer relationships by promoting products and services as appropriate to identify and fulfill customer needs. Responsible for new business development through referral sources and cold calling efforts.
What You'll Do:
Responsible for developing new prospects, managing and growing a portfolio of existing commercial real estate relationships.
Experience in variety of real estate transactions including multifamily, retail, industrial, office, self-storage, land development and commercial construction loans.
Experience with maintaining and managing a portfolio, with ability to build relationships with existing and prospective customers focusing on revenue growth, fee income, deposits and cross-selling services
Participation and knowledge within loan syndications and maintaining those relationships
Network with variety of CRE COI's, investors and attorneys to establish a referral base.
Prepare, review and present credit memos to senior management while maintaining structures within credit guidelines.
Prepare and present deal terms to clients in a timely and accurate manner.
Oversee the review and underwriting of credit requests internally while making recommendations for approval to senior management.
Provide leadership in the development of less experienced commercial real estate lenders and portfolio managers.
Qualifications:
Bachelor's degree (Business, Finance, Economics, or Accounting preferred)
Solid understanding of general credit and risk principles, and banking policies/procedures; formal credit training is preferred
Minimum 7+ years of credit and commercial real estate lending experience combined
Exceptional written, verbal, negotiation, and presentation skills
Excellent analytical and organization skills with the ability to prioritize workflow
Proficient with Microsoft Office, nCino a plus
Demonstrate high ethical standards and personal integrity
Benefits:
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated annual salary range for this role is $117,000-$190,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-HYBRID
#LI-KP1
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Auto-ApplyChief Operating Officer
Senior director job in Deerfield, IL
Chief Operating Officer - Global Electronics Association
Global Electronics Association (the Association) seeks a Chief Operating Officer (COO) to serve as a key partner to the CEO, responsible for both the operational excellence of today's business and the strategic execution of tomorrow's vision.
The ideal candidate is a data-driven change agent with a proven track record of leading complex global programs and a strategic visionary who can execute a digital transformation.
Reporting to the CEO, the COO will be responsible for the operational execution and P&L for the Association's global Standards, Certifications, Workforce Training, and Technology Solutions.
The COO will serve as a primary decision-maker for core internal operations, in support of the CEO, to align priorities and ensure organizational execution. This is a leadership role for an executive who can accelerate performance while serving as a business conductor, harmonizing the distinct visions of our education, solutions, and standards functions.
Key Responsibilities
Strategic Execution & P&L Management:
Partner with the CEO and the executive team to develop and execute the organization's strategic plan, with a particular focus on the core education, standards, and solutions functions. The COO will ensure internal business strategies are cohesive and actionable.
Serve as the operational bridge between the CEO and the rest of the business, ensuring resources are aligned with strategic priorities.
Assume high-level P&L responsibility for the Association's core business units, maintaining a quarterly focus on financial health to ensure the business meets revenue and growth targets.
Develop a 5-year integrated solution roadmap for the Association's members/industry.
Partner globally, both internally and externally, on go-to-market approaches, new product introduction (NPI) systems, and complex reporting relationships.
This role is responsible for driving productivity/efficiency with measurable results.
Operational Excellence:
Drive a culture of "better, stronger, faster," accelerating the pace of operational improvements and cutting down the time required to transform business processes.
Establish and enforce operational standards, processes, and performance metrics (KPIs) across all business units to drive efficiency, quality, and consistency.
Lead cross-functional coordination to ensure a seamless member experience, resolving operational bottlenecks that impede progress.
Collaborate with the heads and expert leads of standards, education, and technology solutions to continually optimize the Association's efforts to serve the membership in these key areas.
Digital Transformation & B2P Leadership:
Work closely with the Chief Information Officer (CIO) and Chief Global Officer to ensure member-facing digital products (LMS, professional community, subscriptions, etc.) are integrated and aligned with member needs and future-facing systems to better serve the membership and the industry.
Champion the exploration and, if adopted, the execution of the Association's expansion to include a B2P model in conjunction with classic B2B.
Develop and scale new business models, ensuring the systems and voice of the member are central to the transformation.
Program & Product Leadership:
Act as a conductor for the business: Empower leaders responsible for standards, certification, and education to cast the strategic vision for their specific domains, while ensuring these distinct strategies work together cohesively.
Provide senior leadership to ensure all programs deliver exceptional member value and are positioned for future growth.
Enhance product adoption success by leading within this team NPI efforts while collaborating with other peer executives' (CGO, CFO, CCO, etc.) teams.
This is a leadership role designed for an executive who can manage and scale our established B2B standards business while simultaneously exploring and championing a new, direct-to-professional (B2P) digital ecosystem.
Team Leadership & Mentorship:
Manage, mentor, inspire, and retain a team of senior leaders, fostering a culture of accountability, collaboration, and innovation.
Foster an environment where direct reports feel empowered and engaged, ensuring they see the new reporting structure as an enabler of their success.
Build a collaborative, high-trust culture across the senior leadership team.
Requirements
Experience: 15+ years of progressive senior leadership experience, with a minimum of 5+ years managing a significant P&L in a complex, global organization.
Education: Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree is strongly preferred.
Core Skills:
Operational Acumen: Expertise in setting and managing KPIs, building scalable operational systems, and managing budgets across multiple business lines. Strong experience driving efficiencies, P&L leadership, and global program management is required.
Operational Velocity: Demonstrated ability to accelerate business performance and drive transformation on aggressive timelines.
Strategic Vision & Integrative Leadership: Expert at managing diverse business lines and knitting them into a cohesive operational strategy. Demonstrated ability to think "what's next" and champion new strategic directions.
Digital Transformation: Proven experience leading the development of member-facing digital products (e.g., LMS, professional community, subscriptions) and new business models.
Executive Leadership: Proven ability to manage and mentor senior-level VPs and directors. The VP of Education, VP of Standards, and VP of Technology will report into this role.
Executive EQ & Retention: High emotional intelligence with a specific ability to empower and retain senior executives during times of organizational change, ensuring they feel supported, committed, and successful in a new reporting structure.
Collaboration: Proven ability to partner closely with C-suite peers (CIO, CGO, and CFO) to drive systems and member-centric outcomes.
Preferred Qualifications:
While experience in the electronics industry, a standards body, or a trade association is helpful, it is not required for candidates who demonstrate exceptional operational and leadership capabilities.
Experience building a B2P/B2C business model that coexists with B2B.
Compensation & Environment
The salary for this senior executive role is highly competitive and will be commensurate with experience. The Global Electronics Association offers a comprehensive benefits package and a hybrid work environment. This position reports to the CEO and has 3 executive direct reports in Education, Standards & Technology.
The Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefit and has a hybrid work environment. Position Is US based.
The pay range for this position is $375K+. The Global Electronics Association considers education, experience, internal equity, and other qualifying criteria to determine starting payrates. In addition to compensation benefits, GEA offers a variety of health and welfare benefits, based on eligibility, including job status/hours worked each week.
Please send resume and cover letter to e-mail: ****************************** Subject line should say: COO
The Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we've supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing.
As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation.
With global headquarters in Bannockburn, Illinois, the Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.
Senior Vice President
Senior director job in Chicago, IL
$300k - $380k base + bonus | Head of Capital Raising | North America
A rare opportunity to lead capital raising efforts in North America for a global real estate investment platform with an active private funds business.
This is a newly created role with genuine autonomy and ownership. Rather than inheriting a fixed process, you would help shape the firm's North American capital strategy, working directly with global leadership and having a meaningful voice in how capital is raised, positioned, and deployed.
If you're already operating in capital raising or investor relations and feel limited by internal politics, narrow remits, or execution-only responsibilities, this role offers broader influence and visibility. The platform operates globally across multiple real estate strategies and is backed by long-term institutional capital. Decision-making is senior, deliberate, and relationship-driven, with close collaboration across regions.
You would be responsible for leading capital raising across North America, managing institutional and private investor relationships, supporting fundraising for private real estate funds and partnerships, and representing the platform with credibility in market.
This tends to suit senior capital raising or investor relations professionals with private real estate or investment management experience, strong North American investor coverage, and comfort operating autonomously at a senior level.
We appreciate it's hard to get the full picture from a job advert, so please reach out if you'd like more information. If there's alignment and you're ready to be considered, hit apply and we'll review and come back to you with potential next steps.
Senior Vice President of Technology
Senior director job in Chicago, IL
Banner Solutions is more than a typical door hardware distributor - we're obsessed with making our customers' jobs easier through our inventory availability, product findability, and top-tier customer support. Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an extensive e-commerce platform featuring products from over 260 manufacturers.
Summary
As the Head of Information Technology, you will play a pivotal role in leading the design, development, and implementation of our organizational information systems, software applications, and IT infrastructure. This executive leadership position requires expertise in directing IT strategies, managing teams, and aligning technology initiatives with the company's goals and objectives.
Primary Responsibilities
Serve as a key member of the executive team, contributing to the identification and integration of emerging technologies in line with organizational objectives. Lead the development of mission-critical applications supporting long-term company goals.
Spearhead technology planning efforts, collaborating with department heads in Operations, Finance, eCommerce, Supply Chain, HR, and Sales to establish and prioritize a comprehensive technology roadmap.
Ensure the stability, fitness, and scalability of our ERP platform and associated applications, supporting daily operational needs, customer excellence initiatives, and aligning with our growth and strategic business plans.
Demonstrate strong proficiency in implementing and supporting Warehousing and Distribution technologies, specifically Warehouse Management Systems (WMS), in a high-volume, fast-paced environments.
Collaborate closely with operational, financial, and sales leaders to understand their technology needs, prioritize initiatives, and develop a cohesive technology strategy that supports both tactical and strategic goals.
Provide direction and leadership to development teams, ensuring alignment with best practices, effective resource allocation, and successful project prioritization.
Drive risk management efforts, oversee resource allocation, and ensure the implementation of development best practices while maintaining control and ensuring the achievement of objectives.
Conduct ongoing research on new systems, software products, and services, making informed recommendations aligned with the company's technology needs and future growth plans.
Qualifications
Proven track record of executive leadership in Information Technology with at least 8 years of experience in a similar capacity.
Expertise in managing ERP systems, Warehouse Management Systems, and implementing technology solutions in dynamic, high-volume environments.
Strong interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams and C-suite executives.
Demonstrated strategic planning abilities with a focus on aligning technology initiatives with business objectives.
Bachelor's degree in information technology, Computer Science, or a related field; MBA or relevant advanced degree preferred.
Competencies
Leadership: Inspires and motivates teams, providing clear direction and fostering a culture of innovation and excellence. Demonstrates strategic thinking and vision, guiding the IT department toward achieving organizational objectives.
Strategic Planning: Capable of developing and executing comprehensive technology strategies aligned with business goals. Possesses the ability to anticipate future technology needs and trends and integrate them into the company's strategic plan.
Collaboration and Relationship Management: Strong collaborative skills, able to build and maintain relationships with cross-functional teams, department heads, and C-suite executives. Effectively communicates IT initiatives and strategies to various stakeholders.
Problem-Solving and Decision-Making: Exhibits strong analytical and problem-solving abilities to address complex IT challenges. Makes informed decisions based on data analysis, business insights, and industry best practices.
Change Management and Adaptability: Demonstrates flexibility and adaptability in managing changes, technology implementations, and evolving business needs. Leads teams through transitions effectively, minimizing disruptions and maximizing efficiency.
Team Leadership and Development: Proven ability to lead, mentor, and develop high-performing teams. Creates an environment conducive to continuous learning, growth, and collaboration within the IT department.
Risk Management and Governance: Skilled in risk assessment, mitigation, and governance to ensure the security, compliance, and reliability of IT systems and operations.
Vendor and Resource Management: Experience in managing external vendors, contracts, and resources effectively to ensure delivery of quality services and products aligned with organizational needs.
We foster an inclusive and supportive team culture that values diversity and collaboration and therefore encourage qualified candidates with relevant experience to apply, even if they do not meet all the listed qualifications.
VP Talent Acquisition (Quantitative Finance)
Senior director job in Chicago, IL
Our client is top tier Alternative Investment Fund currently seeking VP Talent Acquisition to assist with aggressive 2026 expansion plans. Ideal candidate you'll play a critical role in shaping firms' human capital management. In the role you will employ creative sourcing technics to identify and attract world class tech talent (quant researchers, engineers, and applicable technologists). Client is seeking highly motivated individual with track record of owning the talent/recruiting process within top tier financial/"technology first" organizations.
Essential Functions: (Includes but not limited to):
Act as a strategic talent partner to execute on all firms' technical hiring needs
Engage exceptional talent that align with firms' expansion plans while understanding business priorities
Develop and implement innovative strategies to attract and engage prospects with a focus on strategic and hard-to-fill roles.
Lead global sourcing and/or executive recruiting functions in a complex, matrixed centric organization
Research and investigate markets, managing and maintaining industry talent mapping intel
Deep understanding of sourcing tools, technologies, and best practices.
Drive proactive workforce planning and talent pipelining in partnership with business leaders
Oversee all aspects of employee on-boarding process from background checks to orientation, including preparation of new hire packages and documents in preparation for on-boarding process.
Use data and insights to influence hiring and compensation strategy
Prepare and implement Learning and Development strategies and programs to foster cross-cultural leadership skills.
Design and maintain procedures for; employee relations, development and implementation of a talent plan and strengthen the effectiveness of firms' people leaders by providing coaching, counsel and guidance to leaders to further develop their leadership capability and impact
Communicate news and vital information to staff.
Structure and outline benefit administration, including communication, enrollment, and status changes.
Implement changes that enable Technology to drive key growth initiatives
Monitor the success of development plans and help employees make the most of learning opportunities
QUALIFICATIONS:
Bachelor's degree from an accredited college or university; a minimum 8+ years of recruiting experience across highly technical "hard to fill" verticals
Must possess deep appreciation for the art of candidate engagement
investigating markets, talent mapping organizations, understanding candidate motivations, and guiding candidates through critical hiring decisions.
Familiarity with executive search, full cycle recruitment, internal mobility, and workforce planning.
Strong communication, coaching, and stakeholder management skills.
Effective oral and written communication skills and ability to listen effectively.
Intermediate to advanced skills in Microsoft Outlook, Word, Excel, Power Point.
Ability to manage priorities and workflow.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
VP, Client Solutions & AI Delivery
Senior director job in Chicago, IL
Key Highlights
🤝 Own executive-level client relationships and lead strategic growth across fashion, ecommerce, automotive, beauty, and wellness
📈 Drive end-to-end AI solution delivery, ensuring measurable value, strong adoption, and long-term expansion
🧠 Blend program management, customer success, sales strategy, and technical AI leadership to shape outcomes that matter
🏆 Serve as a cross-functional leader, mentoring teams and elevating delivery excellence across the organization
Position Overview
We are seeking a VP of Client Solutions & AI Delivery to lead high-impact AI initiatives for enterprise clients across key consumer-driven verticals. This role blends strategic account management, program leadership, and deep understanding of AI capabilities to ensure clients realize maximum value from their solutions.
You will guide multi-year roadmaps, oversee successful delivery, collaborate closely with engineering and product teams, and strengthen long-term relationships at the executive level. This is a pivotal leadership position responsible for client outcomes, operational excellence, and overall growth across priority accounts.
Key Responsibilities
Strategic Client Leadership
Drive the vision, success metrics, and long-term strategy for major enterprise accounts
Build and maintain trusted relationships with senior and C-suite stakeholders
Translate industry-specific challenges into AI-powered solutions that deliver measurable value
Identify growth opportunities, upsells, and expansion paths across accounts
AI Delivery & Program Execution
Lead end-to-end engagement delivery, from scoping through deployment and optimization
Partner with engineering, product, and data science to ensure technical alignment
Oversee timelines, budgets, risks, and communications for multiple concurrent programs
Ensure consistent delivery excellence and tight alignment to client goals
Cross-Functional Collaboration
Work closely with sales on pre-sales strategy, proposals, and forecasting
Represent the client perspective in product discussions and roadmap planning
Bridge the gap between technical teams and business stakeholders
Mentorship & Team Leadership
Coach delivery teams, client partners, and program managers
Model best practices across client solutions, program execution, and AI implementation
Promote a culture of accountability, transparency, and continuous improvement
Qualifications
10+ years across program management, account management, customer success, or solution delivery
Experience deploying AI/ML or complex technical solutions for enterprise clients
Strong understanding of fashion, ecommerce, automotive, beauty, or wellness markets
Proven ability to influence executives and drive multi-million-dollar account growth
Strong communication, facilitation, and long-range planning abilities
Comfort leading ambiguity, fast-scaling environments, and cross-functional teams
About Us
We deliver advanced AI solutions designed to transform how consumer-focused brands operate, grow, and innovate. By blending technical expertise with deep industry insight, we help organizations unlock new efficiencies, elevate customer experiences, and scale AI responsibly across their business.
Why Join Us
Join a dynamic, fast-growing AI team where you'll lead transformational programs and shape the future of intelligent commerce. You'll collaborate with world-class technologists and strategists, work directly with global enterprise clients, and have the autonomy to influence product direction and delivery excellence. This is a rare opportunity to make a measurable impact at the intersection of AI, customer success, and industry innovation.
VP, Strategic Planning (Pharma Agency Experience Required)
Senior director job in Chicago, IL
EVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry, and is the first - and only - agency network to be part of a fully integrated commercialization platform through EVERSANA . We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.
We get fired up when people talk about getting-and staying-healthy. That's where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need.
We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.
Job Description
WHAT DOES A VP, STRATEGIC PLANNNING DO?
A VP, Strategic Planner will own the process to get to real, rounded and actionable insights. Lead the charge with confidence and creativity to inspire the Directors and their teams to strategic brilliance. This role will play nice with others-becoming an invaluable partner to Creative Leaders, Group Account Directors and key subject matter experts. At Intouch, Strategic Planning is robust, yet malleable, meeting the demands of the changing digital space. Our VP will continue to shape the department and cast teams that meet these needs-bringing the heart of traditional planning to everything we do. This VP will creatively infuse fundamental marketing knowledge with curiosity for how our clients thrive, bringing an understanding about how people live in our digital world to the table. Our ideal candidate is an experienced leader with a diverse background and success stories that will make us envious. You can own the room, but you can also mentor others to do the same?
Essential Duties And Responsibilities
Lead Strategic Planning Process: Own the process to develop actionable insights, ensuring they are real, rounded, and impactful.
Inspire and Mentor Teams: Lead Directors and their teams with confidence and creativity, fostering strategic brilliance.
Collaborate with Key Stakeholders: Partner effectively with Creative Leaders, Group Account Directors, and subject matter experts to drive strategic initiatives.
Shape and Evolve the Department: Continuously refine the Strategic Planning department to meet the evolving demands of the digital space.
Integrate Traditional and Digital Planning: Infuse traditional marketing knowledge with a deep understanding of digital trends and client needs.
Foster a Collaborative Environment: Promote a culture of collaboration and partnership across various teams and departments.
Mentor Future Leaders: Develop and mentor team members, empowering them to take ownership and lead with confidence.
Drive Innovation: Bring curiosity and creativity to the table, exploring new ways to help clients thrive in the digital world.
Develop and Implement Strategies: Create and execute strategic plans that align with client goals and market trends.
Maintain Industry Expertise: Stay updated on industry trends and best practices to ensure the organization remains at the forefront of strategic planning.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned
Qualifications
WHAT ARE WE LOOKING FOR?
15 years (or more) of Account Planning experience
Seasoned leader not too far divorced from being the all-star player-you've had a stint at the helm of the department or managing a large account with a sizeable team
Consensus builder with the vision to create roadmaps that guide execution of all planning-based programs
Deep appreciation of the digital space; practical activation experience required
Understanding that planning is not an abstraction, bringing proven techniques to influence the process and be at the heart of the work
Master storyteller with a compelling communication style that attracts others
Educate, council and inspire planning team members, as well as clients and agency, on emerging trends
Bachelor's degree and agency experience a must
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient's best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
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Director of Practice Group Management
Senior director job in Chicago, IL
We have an exciting opportunity for a Director of Practice Group Management to support our Litigation and Energy practice groups at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.
The Director of Practice Management will be responsible for the effective oversight and management of the strategy, people, finance, and operations of their assigned practice groups (PGs). This person will do so by serving as a trusted advisor to their assigned practice group leaders (PGLs) and providing strategic analysis/consulting on a range of business topics. Success in this role will be measured by the director's ability to ensure that their PGs operate efficiently with clear visibility of financial performance and that their PGLs are proactively provided with all necessary resources required for success. The director will deliver these results by leveraging all business services (BusSvc) resources, coordinating with the requisite department leaders within the firm.
Responsibilities and Duties:
Serve as Trusted Advisor:
Serve as trusted business advisor to PGL in support of PG strategy, people, finances, and operations.
Serve as PGL proxy for practice initiatives, monthly meetings, communications, expense/write down approvals.
Support the development/execution of the PG strategic plan, monitor/report progress monthly, and ensure that ongoing PG initiatives are in line with the strategic goals.
Facilitate requests/deliverables between the PGs and all BusSvc departments to ensure operational excellence.
Engage individual partners at PGL direction to deliver various data requests and to consult on firm priorities.
Finance:
Provide clear visibility of financial PG performance by monitoring historical performance, analyzing trends, reporting results YTD, forecasting to EOY and making recommendations for improvement.
Drive profitability growth by providing partners with an understanding of the most important financial levers.
Resolve financial PG issues with support from the appropriate BusSvc leadership (Acctg, Fin, Bill, Coll, etc.)
Prepare financial content for monthly meetings using data from Finance and internal financial systems.
Identify those timekeepers and clients that are driving current trends and determine how to address/leverage.
Manage PG Mktg/BusDev expenses from budget creation to monthly expense approvals and reporting.
Provide ad hoc PG data analysis and recommendations as requested.
Operations:
Act on behalf of the PGLs to ensure PG operations run smoothly keeping PGL involvement to a minimum.
Research, identify, develop, and manage opportunities to improve PG operations and source solutions to improve efficiency by collaborating with internal BusSvc departments or engaging external business partners.
Manage monthly meetings by scheduling time, creating agendas/PPTs, arranging guest speakers and ensuring status is reported (firm initiatives, financials, recruiting status, BusSvc updates, tech offerings, etc.)
Provide ad hoc data analysis that facilitates decision-making for PGLs.
Analyze productivity data and coordinate weekly workload reporting/assignments to ensure full PG utilization.
Actively investigate alternative legal practice technologies and processes that provide new PG efficiencies.
Ensure the PG is able to deliver industry leading project management solutions to its clients.
Encourage collaboration with other PGs and client initiatives/programs within the firm.
People:
Provide support continuity and best practices training for new hires and new PGLs.
Facilitate status of new laterals between Recruiting and PGL keeping PGL involvement to a minimum.
Ensure focus is maintained on the PG promotion pipeline and current candidates.
Facilitate people issues with PGL and appropriate BusSvc leadership (ProfDev, HR, Mktg, etc.)
Investigate new talent models that are most appropriate for the PG that can improve overall leverage and profitability.
Provide orientation to all new laterals on issues related to PG (meetings, reports, resources, etc.)
Support and facilitate ongoing training and professional development of all PG lawyers.
Maintain MS Teams site so that the PG has access to all historical monthly meeting materials.
Encourage and support ongoing investments in PG culture, team building and esprit de corps.
Specific Skills Required:
Thorough understanding of firm resources; techniques for compiling, analyzing, and presenting operational information, practice efficiency metrics, financial forecasts and profitability models while also understanding how to most effectively coordinate with all internal firm departments.
Strong administrative, management, and leadership capabilities, including the ability to work under limited general direction while providing operational, strategic, and tactical guidance to PGLs.
Ability to rapidly analyze issues, anticipate consequences, make decisions, and take action.
Provide visionary and strategic operational leadership coupled with technical and professional knowledge.
Extensive knowledge and expertise in all basic business functions of a law firm, including operations, process improvement, and analysis.
Ability to anticipate issues, identify alternatives, recommend and implement effective courses of action.
Ability to communicate complex information and ideas successfully and effectively to all levels of personnel, frequently without prior preparation.
Duties and responsibilities may be added, deleted, or changed at any time, formally or informally, orally or in writing, at the discretion of PGL/firm leadership.
Knowledge, Skills and Abilities:
Bachelor's degree in a business-related field from an accredited college or university is required.
At least 8-10 years of practice group management experience with a track record of increasing responsibilities is required - preferably with a large, multi-office law firm operating a practice group structure.
The ideal candidate will have advanced data analysis / financial forecasting skills, proven operational analysis acumen, solid project / program management experience, excellent communication skills, and a strong client-service focus.
Excellent interpersonal communication, written and verbal communication skills with critical thinking are required.
Demonstrated problem-solving skills in a timely manner. Ability to translate complex technical concepts for non-technical stakeholders is required.
Good customer service interaction is required.
Must be able to shift perspectives to see both the Technology Department's and the end users' goals and experiences.
Good judgment and ability to interact effectively with attorneys and firm personnel at all levels with a high degree of professionalism is required.
Must have the ability to prioritize and handle multiple priorities simultaneously.
Must have the ability to lead, by example, and work with staff and Firm management in a service-oriented, team environment.
Coachable, dependable, continuous learner that is excited about innovation in the legal industry. Proactive, self-directed, and comfortable juggling multiple client relationships.
Strong attention to detail and ability to handle and prioritize multiple tasks under deadlines.
This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $175,000 - $250,000, with offers contingent upon the various factors. The firm's compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
Application Management Services (AMS) Director
Senior director job in Chicago, IL
About Us
Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit ************************
Job Summary
The Application Managed Services Director is responsible for the strategy, oversight, and management of the delivery of EHR application support services at Impact Advisors. This person will lead our Quality Center of Excellence, oversee reporting and metrics, develop our tech-forward strategy, and ensure adherence to IT Service Management (ITSM) best practices and SLAs while driving continuous improvement in service quality.
Key Responsibilities
Service Delivery Management & Reporting
Oversee the end-to-end delivery of IT services to clients, ensuring SLAs (Service Level Agreements), OLAs (Operational Level Agreements), and KPIs (Key Performance Indicators) are consistently met or exceeded across all clients.
Work with engagement leaders to understand client reporting requirements.
Monitor and audit processes to ensure compliance with internal and external standards.
Direct developers on the development and maintenance of reports for internal purposes and client presentations.
Report Service Delivery trends regularly to AMS leaders and managers for follow up, training, and communication.
Participate in onboarding new clients and advise on best practices for ITIL and workflows balancing firm and client interests.
Lead or collaborate on the development of new service offerings as they integrate with service delivery management.
Quality Center of Excellence
In partnership with AMS Leaders, develop and operate an industry leading quality management framework to monitor and improve service delivery across multiple clients.
Conduct root cause analysis (RCA) for major incidents and recurring issues, driving corrective actions and preventive measures.
Lead continuous service improvement initiatives to enhance service quality and client satisfaction.
Gather feedback through surveys, meetings, and other channels to identify areas for improvement.
Drive the adoption of technology, automation, and other best practices to improve service efficiency and reduce manual intervention.
Client Relationship & Communication
Support engagement leaders in conducting regular service review meetings with clients to discuss performance, improvements, and future service needs.
Provide timely and transparent communication on service status, incidents, and planned changes.
Prepare and present service performance reports, highlighting trends, risks, and opportunities for improvement.
Manage client expectations and ensure alignment between service delivery and business objectives.
Team Leadership & Collaboration
Lead and mentor a team of engagement leaders and service delivery professionals, fostering a culture of accountability and continuous learning.
Collaborate with business development and engagement leaders to identify opportunities for service expansion and upselling.
Coordinate with external vendors and partners to ensure seamless integration and delivery of services.
Promote a customer-first mindset across the organization, emphasizing the importance of quality and service excellence.
Qualifications
Education & Experience
Bachelor's degree in Information Technology, Business Administration, or a related field (Master's degree preferred).
7+ years of experience in IT Service Management or Service Delivery, preferably within a Managed Service Provider (MSP) or IT outsourcing environment.
Proven experience managing client relationships and delivering IT services aligned with ITIL best practices for large organizations.
Skills & Competencies
Strong knowledge of ITIL frameworks (ITIL 4 certification preferred).
Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, or similar).
Strong Technology and platform integration skills (AI, chatbots, automation tools, Microsoft Copilot).
Strong reporting skills, (Power BI or similar business intelligence tools)
Excellent problem-solving, analytical, and decision-making skills.
Exceptional communication and interpersonal skills, with the ability to manage client relationships and lead cross-functional teams.
Strong project management skills, with the ability to handle multiple priorities and deadlines.
Experience with quality management frameworks (e.g., ISO 9001), process improvement (Lean Six Sigma), etc.
Key Performance Indicators (KPIs)
SLA and OLA compliance rates
Customer satisfaction (CSAT) and Net Promoter Score (NPS)
Incident resolution and change implementation times
Quality audit scores and process compliance rates
Implementation of technical innovations to improve quality or efficiency
Additional Information
Ability to travel to client sites, as needed.
Work schedule is typically M-F.
This role reports to the Managed Services VP.
At Impact Advisors, we prioritize transparency and equity in our compensation practices. This role has a salary range of $150,000 - $190,000 and may also be eligible for an annual bonus. This range accounts for various factors, including skills, experience, training, certifications, and organizational needs.
Our People and Culture
At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a “Positive Impact.” We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered.
Join Impact Advisors and make a real difference in healthcare.
Director of Research Development
Senior director job in Chicago, IL
Research and Development Director - Food
Chicago, IL
$160,000 - $185,000 + 20% Bonus + Extensive Training + Food Safety Certifications + Exceptional Benefits + Competitive PTO + Holiday + 401(k) + Weekends Off!
Are you an experienced food R&D professional with a proven track record of managing teams and operations across multiple sites? Ready to step into a Director role where you can drive innovation, develop new products, and oversee major R&D initiatives?
Are you looking to join a market leader in a rapid growth phase with a portfolio of food brands, committed to investing in cutting-edge machinery, exciting new product development, and the growth of its people?
This industry-leading food manufacturer is known for its wide range of high-quality products and sustained success. With multiple state-of-the-art facilities across the US and a strong track record of growth, including recent acquisitions, they are now seeking an R&D Director to lead innovation, develop new products, improve existing products, and drive technical excellence across multiple sites.
This brand-new role offers the opportunity to lead R&D across multiple sites and large teams, collaborating closely with Marketing, Sales, Operations, and Supply Chain. You will drive new ideas from concept through commercialization, ensuring compliance with USDA, FDA, and other regulatory standards, and oversee large-scale R&D projects across the organization.
This role is ideal for an experienced food R&D professional looking to step into a Director position, lead key projects across multiple sites, and drive innovation across the organization.
The Role:
Develop and lead R&D strategy across multiple sites, driving innovation from concept to commercialization
Oversee product development, testing, scale-up, and compliance with USDA/FDA standards
Lead, coach, and mentor technical teams while managing R&D budgets and resources
The Person:
Experience leading food R&D projects across multiple sites
Bachelor's degree in Food Science, Engineering, or a related field
Experienced leader of technical teams with strong food processing, and safety knowledge
Key Words: Research & Development Leadership, Innovation Strategy, Cross-functional Leadership, Team Development, Mentorship, Strategic Roadmap, New Product Development (NPD), Product Innovation, Reformulation, Product Optimization, Clean Label Development, Sensory Evaluation, Shelf-life Studies, Food Chemistry, Food Technology, Process Development, Scale-up from Pilot to Production, Manufacturing Process Optimization, Continuous Improvement, Cost Reduction Initiatives, Regulatory Compliance, FDA, USDA, CFIA, EFSA, Food Safety, HACCP, FSMA, SQF, BRC, Quality Assurance, Quality Control, Market Trend Analysis, Customer Collaboration, Commercialization, Intellectual Property, Patents, Sustainability Initiatives, Formulation Development, Pilot Plant Operations, Ingredient Functionality, Process Engineering, Data-driven Decision Making
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Seamus Curtin at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Associate Director of Risk Analytics, Credit Planning
Senior director job in Itasca, IL
🚨 Associate Director of Risk Analytics, Credit Planning 🚨
Our client, Mitsubishi HC Capital America, is seeking an Associate Director of Risk Analytics to join their Credit Planning team. This is a high impact role focused on shaping credit policy through data-driven insights and portfolio optimization across both U.S. and Canadian markets. If you thrive in transforming complex data into actionable strategies and want to lead the evolution of credit planning, this is your opportunity to influence the future of commercial finance.
ONSITE: 5 days/week in any of the following locations: Edina, MN | Itasca, IL | Norwalk, CT | Flower Mound, TX
🔍 THE ROLE: DRIVE CREDIT STRATEGY WITH INSIGHT AND IMPACT
As an Associate Director of Risk Analytics in the Credit Planning team at Mitsubishi HC Capital America, you will lead the development of strategic credit policies and risk analytics across both U.S. and Canadian portfolios. This is a high impact role focused on optimizing the firm's risk/reward tradeoff through data-driven decision making and portfolio management.
You will be responsible for building and refining credit scoring models, exposure limits, and risk based pricing strategies, while also mentoring peers and collaborating across departments. This role is ideal for someone who thrives in translating complex analytics into clear, actionable strategies.
KEY RESPONSIBILITIES:
Own and optimize credit policy components including buy boxes, score cut-offs, exposure limits, and collateral guidelines
Lead analytics for the U.S and Canadian portfolio strategy
Develop predictive models and portfolio analytics to guide underwriting and risk appetite
Collaborate with originations, legal, and HQ Credit in Tokyo to align strategy and execution
Drive automated decisioning, loss forecasting, and approval processing metrics
Present insights and recommendations to senior leadership with clarity and impact
Mentor team members and foster a collaborative, high-performance culture
Promote the use of advanced analytical tools across Risk Management and Strategic Planning
🛠️ WHAT YOU BRING TO THE TABLE
Bachelor's degree or equivalent experience
8+ years of experience in data analytics, credit strategy, or risk policy
Proven ability to use analytics to drive measurable results (e.g., loss reduction, policy impact, cost savings)
Commercial or consumer finance background (e.g., Capital One, Chase, Citi), preferred
Technical understanding of data models, segmentation, and mining techniques
Strong analytical and statistical skills, including time series analysis
Excellent communication skills- able to simplify complex problems and explain their significance
Experience with tools such as Excel, SQL, SAS, Python, PowerPoint, and SAP Business Objects
Ability to manage multiple projects under tight deadlines
Ability to work independently and influence strategic direction
💰 COMPENSATION: $96,200 - $156,230;
based on experience.
This role is also eligible for a year-end bonus.
🎁BENEFITS & PERKS
Experience a comprehensive package designed to fuel your personal and professional journey:
Top-Tier Health & Insurance: Medical, dental, vision, life & AD&D with low premiums; prescription drug coverage
Financial Security: 401K with immediate vesting and up to 4.5% match; RSP contributions day one; HSA contributions; flexible-spending accounts
Time Off: Competitive vacation time, plus 10 scheduled holidays
Wellness & Lifestyle: Annual fitness reimbursement; virtual fitness membership; Stress management tools; Employee Assistance Program for confidential support and coaching
Professional Growth: Tuition reimbursement after one year; dedicated development budget
Culture: Transparent, collaborative environment with a supportive, family-like team
📢 MAKE A VISABLE IMPACT: Apply now or forward your resume directly to: Lisa_*************
Mitsubishi HC Capital is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, status, religion or belief, marital status, or pregnancy and maternity.
Gallagher's HR & Organizational effectiveness team provides expert guidance and hands-on support in HR, Recruiting, and Payroll to help organizations stay focused on achieving their strategic business goals.
National Legal Director
Senior director job in Chicago, IL
Who We Are
MJC is a national nonprofit civil rights organization. We represent people who have been harmed by America's criminal legal system, seeking to vindicate their rights, elevate their story, and hold people with power accountable. We do this primarily through cutting‑edge litigation and advocacy across the country, on end‑to‑end issues in the criminal legal system, from policing, to prosecutorial discretion, to rights of indigent defendants, to mass incarceration, to prison conditions, to wrongful convictions and the death penalty. For more information on our work, visit************************ .
The criminal legal system disproportionately harms people of color, people from low‑income communities, people who were formerly incarcerated, people with disabilities, and LGBTQ+ individuals. We strongly encourage people who identify within these and other communities underrepresented in the legal profession to apply. All applicants must have and be committed to the cultural competence required to work with clients, co‑workers, and community partners who come from different backgrounds and experiences.
What You'll Do
Develop and refine the overall strategic direction for MJC's legal work to pursue MJC's overarching mission, values, and strategic goals most effectively in collaboration with the Executive Director and office directors
Serve as a strategic partner to the Executive Director and leadership team in actualizing MJC's mission
Regularly interface with MJC's Managing Director of Operations, Director of Communications, and Director of Development to maximize strategic alignment.
Participate in Board meetings and serve as a corporate officer
Implementation & Management of Legal Program
Lead the design and implementation of a realistic and concrete plan to execute the organization's legal strategy
Oversee MJC's legal function, including direct supervision of the organization's five office directors, and indirect oversight of the organization's full legal team of about 50 professionals
Motivate, nurture, and connect a diverse, inclusive, and high‑performing team
Direct the case approval process, including reviewing proposed new matters for mission alignment and impact, as well as ensuring adequate staffing and resources for matters in collaboration with office directors, prior to approval by the Executive Director
Developperformance management metrics and aprofessional development program for all legal professionals in
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Senior Customs Brokerage Manager
Senior director job in Chicago, IL
Title: Senior Manager, Customs Brokerage Location: Chicago, IL OR Cleveland, OH (Must be in either location - will need to be onsite 3 days/week and remote 2 days/week) The Senior Manager, Customs Brokerage, oversees multiple teams within a brokerage center, ensuring the effective operation of customs brokerage services. This role is responsible for leading Managers and Supervisors, achieving strategic and financial objectives, and fostering team development. The Senior Manager collaborates with branch leadership, Sales, and senior company leadership to meet strategic goals, control expenses, and drive performance. Succession planning and team growth are critical aspects of this role, ensuring sustainable success and operational excellence.
This position is essential to driving the success of the customs brokerage organization by overseeing multiple teams, achieving strategic and financial goals, and fostering a culture of excellence. The Senior Manager, Customs Brokerage, plays a pivotal role in aligning operations with organizational objectives and ensuring long-term growth and success.
Key Responsibilities
Leadership and Oversight
Lead and mentor Managers and Supervisors, ensuring they effectively manage their teams and meet operational goals.
Conduct regular meetings with direct reports, including weekly team meetings and one-on-one sessions.
Handle escalations, resolve personnel issues, and ensure alignment across all teams within the brokerage center.
Strategic Collaboration
Interact regularly with General Managers and Operations Managers for supported branches to align operations with branch objectives.
Partner with Sales and senior leadership to achieve strategic goals and support business development initiatives.
Operational and Financial Management
Manage brokerage operations to meet budget goals, control expenses, and drive revenue generation.
Evaluate staffing needs for the brokerage center and develop resource plans to meet current and future demands.
Monitor and ensure compliance with established KPIs, accuracy standards, and timeliness in billing and collections.
Team Development and Succession Planning
Develop teams by fostering a culture of growth, continuous improvement, and accountability.
Identify high-potential employees and create succession plans to ensure organizational sustainability.
Support training and development initiatives across all levels of the brokerage center.
Performance Monitoring and Improvement
Evaluate team performance, provide actionable feedback, and implement strategies to address operational challenges.
Ensure client satisfaction by maintaining high standards of service and resolving escalated issues promptly.
Collaborate with Compliance, Finance, and other internal departments to drive process improvements and maintain operational integrity.
Qualifications
Bachelor's degree in Business, Logistics, or a related field preferred.
U.S. Customs Brokerage License preferred
Minimum 7-10 years of experience in customs brokerage, with at least 3-5 years in a senior leadership role.
Comprehensive knowledge of U.S. Customs regulations, entry processes, and compliance requirements.
Proven ability to manage large teams, control expenses, and meet financial and operational goals.
Strong strategic thinking, problem-solving, and decision-making skills.
Exceptional communication and interpersonal skills, with the ability to engage effectively at all levels of the organization.
Proficiency in Microsoft Office Suite and experience with customs brokerage software.
Division Leadership Advisory Communication and Activation Associate Vice President
Senior director job in Chicago, IL
Title: IL Division Leadership Advisory and Communication Associate Vice President
Oak Brook, IL 60523
WHO WE ARE: Advocate Health is the nation's third largest, nonprofit healthcare enterprise. In December of 2022, four mission driven health systems came together to do more, be better, and go faster to provide equitable care for all in North Carolina, South Carolina, Alabama, Georgia, Illinois, and Wisconsin:
Atrium Health
Advocate Health Care
Aurora Health Care
Wake Forest University School of Medicine
Together, we operate 68 hospitals and over 1K ambulatory centers. We support the careers of 155K team members, 42K nurses, 21K physicians who care for 6M patients annually. Our combined $6B in community benefits enables us to foster healthier communities.
Come explore the enterprise whose accolades include: “Top Workplaces”, “Top 100 Hospitals”, “Best Hospitals for Maternity Care”, “Top Diversity Organization”, “Best Places to work for Women and Diverse Managers”, and “System for Change Award”.
HOW YOU'LL MAKE A DIFFERENCE:
This role a strategic leader responsible for shaping and executing internal communication strategies that drive transformation, enhance leadership activation, and support enterprise business goals within our Divisions. This role serves as the trusted internal communication advisor to the Division President and divisional executive leadership, and is a subject matter expert in people communication and change. The AVP closely collaborates across internal and external communication leaders, and People Activation Events, to ensure consistent, compelling, and aligned messaging delivered in a variety of best-practice methods.
MAJOR RESPONSIBILITIES:
Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division - aligned to enterprise.
Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives.
Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness.
Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences.
Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print).
Partner with People Activation Events on the development of division activation events including leadership events, town halls and more.
Drive storytelling to connect strategies, initiatives, and campaigns across the division.
Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages.
Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership.
Lead, mentor, and develop one or more communication advisors.
Promote a culture of high performance, continuous improvement, and strategic partnership.
Represent division perspectives at the communication advisory councils and feedback mechanisms to elevate issues and pulse-check effectiveness.
Monitor and measure efforts based on best-practice measurements and continue to enhance capabilities to proactively improve communication and engagement.
WHAT YOU WILL NEED:
Licensure, Registration, and/or Certification Required:
N/A
Education Required:
Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field
Experience Required:
Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management
Proven track record of developing and executing successful communication and change management strategies within a complex, large organization.
Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments.
Familiarity with healthcare and front-line workplaces preferred.
Knowledge, Skills & Abilities Required:
Strong consultative skills and leadership
Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail.
Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands
Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences
Expertise in crisis communication and reputation management helpful
Proficiency with internal communication platforms and digital tools
Physical Requirements and Working Conditions:
Remote with ability to travel up to 30%
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Advocate Health Care in Illinois and Aurora Health Care in Wisconsin are the largest health systems in their respective states. As national leaders in clinical innovation, health outcomes, consumer experience and value-based care, Advocate Health Care and Aurora Health Care serve patients across 28 hospital locations, including two children's campuses, and nearly 450 sites of care. Both are now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States, in addition to Atrium Health in the Carolinas, Georgia and Alabama. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.
Taking care of our team members and leaders is a top priority. We strive to develop and maintain an inclusive culture where everyone feels welcome, valued, and thrives. Supporting careers and professional development is one facet of caring for our leaders through structured leadership onboarding, enhanced tuition reimbursement, progressive developmental programs, succession planning and mentoring performance excellence. Competitive compensation, eligible annual incentive plans and comprehensive health care packages are top of mind to care for your financial health and well-being. If needed, our comprehensive relocation package helps get you here.
Vice President of Retail Operations
Senior director job in Chicago, IL
Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing.
The Position
Director of Retail Operations
Location
Corporate Headquarters in Chicago with 50-75% travel to 40 stores
Overview
Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking.
Key Responsibilities
Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance.
Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention.
Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle.
New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration.
Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence.
Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency.
Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans.
Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability.
Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty.
Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively.
Qualifications
Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments.
Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation.
Education: Bachelor's in Business, Retail Management, or related field; MBA preferred.
Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
Director of Operations
Senior director job in Chicago, IL
We are partnered with a a dynamic, private equity-backed ingredients, flavors, and sauces company with ambitious growth plans to triple in size over the next few years. With a strong product portfolio and a growing customer base, we are seeking a seasoned operations leader to help scale the business while driving operational excellence, efficiency, and profitability.
Role Overview
This is a unique, hands-on executive role combining VP of Operations and General Manager responsibilities. The ideal candidate will have a strong operational background in the ingredients, flavors, or food production space and a proven track record of turnarounds and scaling businesses. You will be responsible for overseeing the full spectrum of operations - manufacturing, supply chain, quality, logistics, and continuous improvement - while partnering closely with the CEO and private equity investors to execute aggressive growth plans.
Key Responsibilities
Lead all day-to-day operations across manufacturing, supply chain, procurement, quality, and logistics.
Develop and execute strategies to scale the business to $100M+, ensuring operational processes and infrastructure keep pace with growth.
Identify and implement operational improvements, including cost optimization, workflow automation, and process standardization.
Drive turnaround initiatives for underperforming areas, ensuring sustainable improvements in efficiency, throughput, and profitability.
Partner with private equity stakeholders on strategic initiatives, including M&A, capital projects, and operational performance metrics.
Build, mentor, and lead high-performing teams, instilling a culture of accountability, continuous improvement, and operational excellence.
Oversee regulatory compliance, food safety standards, and quality assurance programs across all manufacturing and supply chain operations.
Collaborate with sales, marketing, and R&D teams to ensure operational alignment with business growth objectives.
Qualifications & Experience
Proven operational leadership in the ingredients, flavors, or food production industries.
Hands-on experience in high-growth and/or turnaround environments, preferably in a private equity-backed business.
Strong financial acumen, with experience managing budgets, P&L, and operational KPIs.
Experience leading multi-site manufacturing or co-manufacturing networks a plus.
Exceptional problem-solving, project management, and people leadership skills.
Comfortable working in a fast-paced, entrepreneurial environment with multiple competing priorities.
Bachelor's degree required; MBA or advanced business degree preferred.
Why Join
Opportunity to shape the operations of a high-growth, PE-backed company with ambitious expansion plans.
Work closely with seasoned leadership and investors to execute strategic initiatives and make a tangible impact.
Lead a passionate, high-performing team dedicated to excellence and innovation in the ingredients and flavors industry.
Manager, Integration
Senior director job in Downers Grove, IL
Hours: 40 hrs., 8-5 M-F
Work Schedule: Hybrid Schedule
Pre-Close Deal Management & Integration Planning
Serve as the primary liaison for sellers during the pre-close phase-setting expectations, managing timelines, and ensuring a positive experience.
Lead and organize diligence workflows, including coordination with third-party vendors and escalation of issues.
Build tailored integration strategies and draft plans for leadership review, informed by due diligence findings.
Post-Close Integration Execution & Oversight
Activate the integration plan immediately post-close, converting pre-close plans into a detailed execution roadmap.
Lead cross-functional project management across HR, Finance, IT, Operations, and Clinical Services to ensure on-time delivery of integration milestones.
Maintain transparent, proactive communication with internal stakeholders and sellers post-close.
Identify risks or operational issues and drive prompt resolution.
Deliver integration milestones within approximately 120 days post-close and support deal value realization.
Compile final integration documentation summarizing outstanding items, risks, and lessons learned for operational handoff.
Seller & Stakeholder Experience
Provide a cohesive, respectful “Leave No Wake” experience for sellers, ensuring professionalism and minimal disruption during transitions.
Build trusted relationships with incoming partners, operational leaders, and support functions to ensure alignment and continuity.
Maintain consistent, reliable communication throughout the integration lifecycle.
Cross-Functional Collaboration & Process Optimization
Partner with Corporate Development, Operations, and Value Creation teams to refine integration tools, templates, and playbooks.
Contribute to building a scalable, repeatable integration framework that accelerates value capture.
Capture feedback, identify improvement opportunities, and support continuous enhancements to integration approaches.
Years of Experience
5-7 years of experience in integration, healthcare operations, corporate development, project management, or post-merger integration roles.
Strong project management and organizational skills with experience leading cross-functional initiatives.
PMP, Lean/Six Sigma, or similar certification is a plus.
Bachelor's degree in business, healthcare administration, finance, operations or related field.
The compensation for this role includes a base pay range of $116K-$174K with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
Sr. Manager of Policy, Energy
Senior director job in Chicago, IL
The Illinois Environmental Council Education Fund (IECEF) is looking for a self-motivated and experienced individual for the role of Senior Manager of Policy, Energy. This role will join the energy programs team as an expert in power sector advocacy, supporting our work in coalition building, stakeholder education, and advocacy. This full-time sr. manager-level position is responsible for supporting the organization's energy policy agenda with an emphasis on the power sector and the deployment of renewable energy across Illinois. This role will be supervised by the Director of Policy, Energy.
This position can be located in Springfield or Chicago, IL. The position is full-time and may include evening and weekend work, and occasional travel within Illinois.
About You
We're looking for someone who is excited by the challenge of addressing the biggest issues facing Illinois. You should be a stellar communicator with excellent attention to detail who enjoys digging into legislative issues and working with broad coalitions of partners to build power and execute on legislative priorities.
We are a small, dynamic team that relies on each other to produce high-quality work.
We strongly encourage candidates from all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our organization. IEC/IECEF is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.
Responsibilities
Sr. Manager of Policy, Energy, will be responsible for the following.
Education
Draft content for educational materials for key stakeholders.
Communicate environmental priorities through public speaking and other outreach.
Organize and conduct events and tours with decision-makers and key stakeholders.
Coalition Building
Administer and lead coalitions, as assigned, including setting agendas, meeting times and location, group messaging, goals, strategies, and tactics.
Consult our affiliates to build on their expertise in certain fields.
Coordinate with partner organizations to develop and implement effective strategies and tactics.
Policy and Advocacy
Under the guidance of the IEC legislative team, build relationships with and join meetings with legislators and decision-makers.
Under the guidance of the IEC legislative team, testify in the state legislature on clean energy topics.
Build relationships with identified stakeholders through IEC power analysis to ensure environmental champions in targeted regions.
Develop legislative priorities with coalition partners and support the drafting of bills for our clean energy priorities.
Track policy trends and proposed local renewable energy projects and their respective decision timelines (in coordination and with support from external partners).
Support tracking implementation of the Clean and Reliable Grid Affordability Act.
Develop policy expertise in issue areas as assigned, including an understanding of current legislation and comparative laws in other locations, with a focus on the power sector (e.g., grid infrastructure, energy markets, large energy users such as data centers), building decarbonization, and the clean energy economy.
Organizational Leadership
Contribute to fundraising efforts, including grant applications & foundation reporting related to IEC's advocacy work.
Connect and engage with IEC affiliate members as assigned.
Other items as assigned
Qualifications
Strong knowledge of clean energy policy and programs, as well as the Illinois policy-making process, is a plus.
Advocacy and/or political campaigns experience is a plus.
Passion for environmental advocacy, democracy, and environmental justice.
Excellent project management skills.
Excellent communication skills.
Strong time management skills.
Excellent interpersonal skills and ability to work with diverse groups and people.
Commitment to and knowledge of equity, diversity, inclusion, and allyship work.
Proficiency in using Zoom and both the Microsoft and Google software suites.
Highly organized.
Ability to coordinate multiple tasks and work independently.
Interest in environmental issues and policies.
Issue expertise in environmental and climate issues.
Proven understanding of legislative process in IL General Assembly.
Strong writing skills - able to draft concise summaries, briefs, or reports.
Experience or interest in public interest work, advocacy, or lawmaking.
Physical Requirements: Have the ability to:
Operate a computer.
Sit at a desk for extended periods.
Ability to participate in meetings, events, or activities, including outdoor settings, that may extend over long periods.
Communicate and exchange information.
Equal Opportunity Employer
IEC/IECEF is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender expression or identity, religion, age, national origin, ancestry, marital status, protective order status, veteran status, sexual orientation, citizenship status, genetic information, ancestry, religion, pregnancy, certain arrest or criminal history records, homelessness, and use of lawful products outside of work during non-working hours, or any other protected characteristic as outlined by federal, state, or local laws.
Equity, Allyship and Powerbuilding Values
IEC/IECEF is always working to ensure that everyone on our team feels engaged and supported in all areas of the organization's operations as we work to become a fully inclusive, multicultural, and anti-racist organization.
We are only as powerful as the people in our movement and those we serve. Building power for people and our environment in Illinois requires us to actively combat social and political power dynamics that disenfranchise marginalized communities across a broad range of issues beyond those that fall squarely within traditional environmental policy. When marginalized communities are empowered, environmental protections become more possible. Thus we are called to stand in solidarity as allies with those fighting for justice and to strengthen our democratic institutions where power drives policy change.
About Our Pay and Benefits
The Sr. Manager position is a full-time permanent position located in Springfield or Chicago, IL. Benefits include health insurance, dental insurance, a 401(k) plan, and vacation. Salary range is $70,000 to $80,000, commensurate with experience. Cover letter MUST include salary requirements. Candidates with salary requirements above the listed salary range will not be considered.
How to Apply
Introduce yourself to us as a colleague. Show us your future here and let us know what you'd bring to our organization! We value great writers, so be yourself, be creative, and take your time with the application.
Applications will be reviewed on a rolling basis with the closing date for the posting on 1/5/2026.
To apply please send a cover letter with salary requirements and resume to:
Samira Hanessian, Director of Policy, Energy at *******************
Associate Director of Credentialing
Senior director job in Chicago, IL
Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Credentialing team! The Associate Director of Credentialing supports the Director of Credentialing by overseeing initial credentialing, recredentialing, privileging, and ongoing monitoring of credentials and regulatory requirements for all licensed and credentialed providers and employees of Erie Family Health Centers; responds to regulatory changes and assists with strategic directions to ensure operational efficiency and compliance with all credentialing-related functions; develops implementation tools, techniques, and evaluation protocols to oversee and improve a centralized process and to maintain high standards for compliance
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
*Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
Main Duties & Responsibilities
Collaborates with the Director of Credentialing with developing and implementing policies and protocols necessary to verify and ensure that Erie licensed independent practitioners and other licensed and certified clinical staff are processed in accordance with Erie and industry practice standards and ensures successful results on external surveys or audits of regulatory practices.
Supervises, trains and coaches Credentialing Specialists, new and current, to ensure performance outcomes for department's goals.
Directs and oversees all aspects of credentialing processes to ensure compliance with all standards, bylaws, state and federal requirements, accreditation standards (includes but not limited to National Committee for Quality Assurance (“NCQA”), Health Resources Services, Administration (“HRSA”) and Centers for Medicare and Medicaid (“CMS”)), payer plans and enrollments, immigration support, professional liability coverage and protections, and Human Resources.
Manages all disclosures of claims history, adverse and disciplinary actions with Director of Credentialing, Chief Clinical Officer, and Compliance Officer. Participates with submission of regulatory reporting of disclosures to hospitals, payer plans, and to State and federal agencies.
Maintains knowledge of current and changing regulatory requirements and assists with necessary policy revisions, communication of changes to credentialing specialists, HR and provider leadership, and other Erie employees and business partners.
Education
Required:
High School diploma or equivalent required
Current NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) or Certified Professional Credentialing Specialist (“CPCS”).
Preferred:
Undergraduate or graduate degree in healthcare or business management a plus.
Dual certification a plus (both a NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) and Certified Professional Credentialing Specialist (“CPCS”),
Experience:
Required:
Current ten (10) or more years of experience with progressive responsibilities managing the full healthcare credentialing processes, including but not limited to hospital or group practice, central verification office, payer enrollments, medical staff privileging, and database management.
Preferred:
Five (5) or more years of experience in a Central Verification Office a plus
Knowledge of National Committee on Quality Assurance (“NCQA”) credentialing standards a plus
Knowledge of federally qualified health center requirements a plus
Skills and Knowledge
Required:
Proven (verified) experience with credentialing and privileging processes and procedures, functions and maintenance of a central verification office and services, developing and editing privileges forms and privileges criteria.
Comprehensive knowledge of accrediting and regulatory agencies' standards.
Ability to communicate effectively and in a highly professional manner in speech and writing, with individuals and groups.
Ability to manage teams and workflows.
Ability to manage, query and analyze credentialing databases; ability to develop and implement credentialing database workflows.
Excellent analytical and problem-solving skills together with judgment and initiative.
Strong organization and planning and project management skills.
Computer skills, including proficiency with Microsoft Office programs, administration of credentialing and privileging software and database.
Preferred:
Working knowledge of credentials verification offices and databases (Verity, HealthStream, or Echo credentialing platforms a plus).
Knowledge of National Practitioner Data Bank interface and reporting (a plus)
The Erie Advantage Pledge
WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:
Our mission, vision, and values unite us.
Our voices matter.
We do things well.
Our inclusive culture promotes balance and belonging.
We find our career sweet spot at Erie.
Associate Director, Client Portal & Digital Solutions Manager
Senior director job in Chicago, IL
Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized-integrated, intentional, and aligned with each client's vision of success.
We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.
Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm-one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron's and Forbes among the nation's top RIA firms, and as one of the industry's best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.
Client Portal & Digital Solutions Manager
We are seeking an experienced and forward-thinking Client Portal & Digital Solutions Manager to lead the strategy, administration, and continuous enhancement of our client-facing digital ecosystem. This role oversees the design, delivery, and integration of our client portal and related technologies, ensuring a seamless, secure, and engaging digital experience for clients and internal teams.
The ideal candidate brings deep operational knowledge of RIA and wealth management technology platforms including Addepar, strong project and vendor management expertise, and a passion for leveraging digital tools to enhance client engagement and operational efficiency
Key Responsibilities
Client Portal & Digital Experience Management
Serve as the primary administrator and owner of the client portal platform, ensuring optimal configuration, security, and user experience.
Design, implement, and maintain customized client dashboards, views, and reporting tools.
Lead client onboarding and training processes, providing expert guidance on platform features and functionality.
Act as the internal advocate for the client digital experience, ensuring that all solutions enhance satisfaction, engagement, and accessibility.
Gather and analyze client feedback to drive ongoing improvements and feature enhancements.
Technology Integration & Data Oversight
Oversee integration of client portal and related systems with CRM, performance reporting, financial planning, and document management platforms.
Ensure data accuracy, integrity, and flow across systems through proactive monitoring, reconciliation, and validation.
Collaborate with custodians, data providers, and vendors to resolve data and connectivity issues.
Identify and implement opportunities for automation, workflow optimization, and enhanced data delivery.
Digital Product Strategy & Implementation
Develop and execute a comprehensive digital product strategy aligned with firm-wide goals.
Collaborate with cross-functional teams-including technology, operations, compliance, investments, and client service-to design and implement new digital capabilities.
Conduct usability testing and incorporate feedback to ensure an intuitive and user-centric digital experience.
Support digital integration and technology alignment during mergers, acquisitions, or platform migrations.
Vendor & Project Management
Manage relationships with external technology vendors and solution providers.
Lead technology and process improvement initiatives from concept to execution, including scoping, planning, testing, and implementation.
Maintain a clear, prioritized roadmap of digital initiatives and ensure timely, high-quality delivery.
Monitor vendor performance and ensure service levels meet organizational standards.
Innovation & Continuous Improvement
Stay current on emerging fintech trends, client engagement technologies, and best practices within the wealth management industry.
Evaluate and recommend new technologies to enhance the client experience and streamline internal operations.
Lead internal discussions and presentations on digital innovation, ensuring alignment with long-term strategic goals.
Operational Leadership
Manage and mentor team members responsible for supporting client portal operations and technology solutions.
Establish and maintain documentation, workflows, and standard operating procedures.
Partner with compliance and information security teams to ensure all digital systems meet regulatory and data protection standards.
Qualifications
Bachelor's degree in Finance, Business Administration, Information Systems, or related field.
8-10+ years of experience in technology, operations, or client service roles within a Registered Investment Advisor (RIA), family office, or asset management firm.
Demonstrated experience managing client portal and performance reporting platforms (e.g., Addepar, InvestCloud, Tamarac, or similar).
Strong understanding of investment data structures, reporting workflows, and custodial integrations.
Proven experience leading cross-functional technology or digital transformation projects.
Excellent organizational, communication, and leadership skills with the ability to influence across teams.
Strong analytical and problem-solving abilities with attention to detail.
Preferred Skills
Familiarity with APIs, data mapping, and process automation.
PMP or similar project management certification.
Experience with vendor selection and contract management.
Strong grasp of data security, compliance, and privacy standards in client-facing technology.
Knowledge of UX/UI principles and user-centered design approaches.
What We Offer:
At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Starting base salary range: $90,000 - $120,000. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs.
Equal Employment Opportunity
It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.
*Disclosures related to awards, recognitions, and rankings available here.
Cresset refers to Cresset Capital Management, and all its respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducts advisory business under the names of Cresset Sports & Entertainment, CH Investment Partners, and Cresset Capital. Cresset provides investment advisory, family office, and other services to individuals, families, and institutional clients. Cresset also provides investment advisory services to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC is an SEC registered investment advisor. SEC registration does not imply any specific level of skill or training.