Senior director jobs in Jacksonville, FL - 217 jobs

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Marketing Job Sub Function: Strategic Marketing Job Category: People Leader All Job Posting Locations: Irvine, California, United States of America, Jacksonville, Florida, United States of America Job Description: About Vision Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that's reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs - from the pediatric to aging eye - in a patient's lifetime. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech We are searching for the best talent for a Director, Global Strategy to join our J&J Vision team. This position can be based in Jacksonville, FL or Irvine, CA. Purpose: The Director, Global Strategy is a member of the Global Strategic Marketing team and is responsible for leading the development of the global Vision strategy, supporting business critical strategic initiatives, and facilitating strategic cadence deliverables across the Vision businesses. This role will develop, align, execute, and adjust the global Vision strategy and business plans, partnering with global/regional stakeholders and leaders, finance, analytics, communications, and other relevant functions to ensure alignment with the strategic course of the business. They will bring a deep understanding of strategy, planning, and process, along with the ability to effectively engage across the organization to drive strategic priorities across leadership and stakeholder groups. You will be responsible for: Own development, reviews, and roll-out of the long-term end-to-end Vision Strategy, strategic plan and business plan through partnership with cross-functional and regional leadership. Lead business critical strategic initiatives as required, partnering with cross-functional and regional partners. Support Global Strategic Marketing in the development of long-term portfolio strategies, in support of the end-to-end Vision Strategy. Plan and coordinate critical processes related to strategic planning, business planning, investor relations, and budget coordination. Develop and maintain strategic objectives, scorecards, and dashboards to support effective tracking and communication of execution against strategy. Maintain an awareness of industry trends, market & competitive dynamics to support the development of informed strategy and adjustments over time. Provide expertise and best practices in strategy, planning, and coordination of matrixed teams to enable effective and efficient execution. Support GSM leadership in preparing presentations for executive and senior management reviews, from concept to design and delivery. Perform other strategy, planning, and operations tasks as needed. Qualifications A bachelor's degree or equivalent is required. MBA or equivalent degree is strongly preferred. Minimum of 8-10 years progressive business experience is preferred. Optical/Ophthalmology industry and/or medical device experience is preferred. Demonstrated record of strategic leadership within strategy, marketing, product innovation, digital experience, and/or operations is required. Management or strategy consulting experience is preferred. Demonstrated ability to influence cross-functional and senior management to facilitate decision-making is required, as well as a demonstrated track record in identifying growth opportunities and priorities. Prior experience with a matrix organization and proven ability to influence without direct authority is strongly preferred. Strong communication and presentation skills and ability to interact with and influence senior executives is required. Due to the global nature of this position, travel requirements are anticipated to be up to 25%. The anticipated base pay range for this position is $150,000 to $258,750. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: • Vacation - up to 120 hours per calendar year. • Sick time - up to 40 hours per calendar year. • Holiday pay, including Floating Holidays - up to 13 days per calendar year. • Work, Personal and Family Time - up to 40 hours per calendar year. For additional general information on Company benefits, please go to: ********************************************** This job posting is anticipated to close on 1/20/26. The Company may, however, extend this time-period, in which case the posting will remain available on *************************** to accept additional applications. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit ******************** Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource. #LI-JS3 #LI-hybrid Required Skills: Preferred Skills: Digital Marketing, Marketing, Marketing Operations, Ophthalmology, Product Innovation Strategy, Strategic Leadership, Strategic Marketing Consulting, Strategic Operations The anticipated base pay range for this position is : $150,000.00 - $258,750.00 Additional Description for Pay Transparency:

About RYAM RYAM is a global leader of cellulose-based technologies, including high purity cellulose specialties, a natural polymer commonly found in filters, food, pharmaceuticals and other industrial applications. The Company also manufactures products for paper and packaging markets. With manufacturing operations in the U.S., Canada and France, RYAM employs approximately 2,500 people and generates approximately $1.4 billion of revenues. More information is available at ********************** RYAM's intellectual property and manufacturing processes have been developed over 90 years, resulting in unique properties and very high quality and consistency. RYAM is consistently ranked among the nation's top 50 exporters and delivers products to 79 ports around the world, serving customers in 20 countries across five continents. At RYAM, we are shaping the future of talent. RYAM has a specific purpose... to be the world's leading manufacturer of renewable products, including paper, packaging, and high purity cellulose. We want smart, innovative people who can find new ways to solve challenging problems. We need talented professionals across multiple disciplines who want to contribute to the company's mission and advance its vision, while also shaping its future. How you will shape the future of the Sourcing Department: Manage a team of commercial managers for the procurement and management of logistics services for RYAM shipments and facilities. Responsible for delivering annual cost reduction targets. Develop strategies, processes, and information to optimize customer requirements, transportation requirements, and production requirements in global markets. Analyzes the results and effectiveness of strategies and makes adjustments. Performs detailed analyses comparing alternatives and substitutes. Responsible for the negotiation and management of transportation service agreements, freight rates, terms and documentation for the movement, and distribution of goods in both foreign and domestic commerce (truck, rail, ocean, air, warehouses, ports, customs brokers, freight forwarders, etc.). Is the subject matter expert in logistics markets and effectively utilizes this knowledge to optimize benefits for RYAM. Monitors current events for international shipments in the container ocean markets which could impact RYAM's services and/or carriers and ports. Monitors key logistics markets for supply and demand balances and cost impacts. Communicates to key business stakeholders on impacts of market dynamics and forecasts. Responsible for business strategy development, long-term planning, annual budgets, and monthly forecast. Oversee the preparation of contracts that are consistent with RYAM policies and practices. Ensures that the required reviews and approvals are received prior to purchase commitments. Develop and manage processes to achieve cost-effective, on-time and damage-free delivery of RYAM products. Rationalizes supplier base, solves specific problems, and develops strategic commodity purchasing plan. Develop and recommend long range logistics strategies which continuously improve quality, service, and cost. Identifies and coordinates joint cost reduction initiatives and business opportunities with suppliers. Standardization of procedures, sharing best practices, providing coaching, leadership, and taking ownership of the many administrative activities to support the commercial and operational function. Work directly with customers and RYAM Sales and SIOP teams to develop logistics strategies as it relates to modes, storage, and inventory levels. Assist with the creation of Global Logistics project A3's, provide reports, data, and intelligence inputs, and maintains cost savings records in the tracking tool. You will be someone who can bring: Bachelor's degree in Business, Engineering, Supply Chain, or related field. MBA or master's degree in Transportation Management preferred. At least 15 years' experience in the logistics industry. Knowledge of domestic and international logistics, Customs Brokerage, Incoterms, transportation regulations, sales and marketing procedures, finance and accounting principles and order flow management are essential. Knowledge of international culture and business practices is also critical. Why you will love working for RYAM: Competitive pay Medical, Dental, Vision Short term / Long term disability Paid Parental Leave Bonus / Merit Life insurance (Company paid & Voluntary) Company paid Employee Assistance Program (EAP) Tuition reimbursement Wellness reimbursement Retirement plan ************************* EOE/Vet/Disability

Job Description Vice President of Operations - Greater Jacksonville Are you an entrepreneurial leader ready to make an immediate impact and grow within an innovative organization? We are working with a General Contractor based out of Gainesville, with offices in Orlando and Jacksonville. They are seeking a dynamic VP of Operations for their Jacksonville office. This firm is growing and offering equity to its executive team to make sure that they can attract and retain the best of the best and continue their trajectory. What You'll Do: Oversee daily operations and drive strategic initiatives for maximum efficiency and growth. Leverage strong business development skills to expand client relationships, especially in Jacksonville's K-12, Higher Education, Municipal, and Government markets. Mentor and lead teams, fostering accountability and innovation. What You Bring: Proven operational leadership experience, particularly in education, municipal, or government projects. Entrepreneurial mindset with outstanding problem-solving and strategic capabilities. Exceptional communication and client relationship skills. Bachelor's degree (Master's preferred); proficiency in relevant software. Compensation & Benefits: Competitive Salary with outstanding annual performance bonuses Medical Insurance: The company covers up to 100% of the premium for team member health insurance and 50% for family coverage Other Insurance: Includes Dental, Vision, Life Insurance, Short-Term Disability, and Long-Term Disability 401(k): 100% match on employee contributions up to 4% Additional Benefits: Health Savings Account (HSA), Parental Leave, Paid Time Off, and Paid Holidays Work Environment: A motivated, innovative, and fun team culture

The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees). Responsibilities * Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations * Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations * Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress * Ensures development of Operations Managers within compliance of the FW management development programs * Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch * Ensures the maintenance of a safe and harassment free workplace in all restaurants * Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts * Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses * Promotes First Watch outside the restaurant Qualifications * Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred * Five to seven years of progressive leadership experience in multi unit restaurant industry operations * Proven track record of achieving results and building & maintaining successful teams * Passion for providing excellent service and quality * Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success * Extensive knowledge of the principles, procedures, and best practices in the industry * Ability to work well under pressure in a fast paced, dynamic environment * Valid driver's license and ability to travel frequently within assigned market Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The Sr. Director, Special Investigation Unit (SIU) is responsible for developing and implementing organization-wide strategies to prevent, detect, and refer for prosecution fraud, waste and abuse (FWA) involving providers, members, agents, and other stakeholders. Key responsibilities include: (i) monitoring and participating in national and regional information-sharing groups to stay informed about emerging trends and schemes and proactively identifying potential risks and vulnerabilities for the Company; (ii) collaborating with Senior Leaders across the organization to enhance FWA detection and prevention efforts; and (iii) leading a team of highly specialized staff and fostering effective working relationships with vendors, the Blue Cross Blue Shield Association (BCBSA), and state and federal agencies. Key Responsibilities: Strategic Leadership: * Develop and implement comprehensive strategies and high-level tactics to prevent and detect FWA involving providers, members, agents and other stakeholders. * Create and execute business plans to drive FWA prevention and detection efforts, leveraging expertise to identify opportunities for policy improvement, reform, or creation. * Collaborate with Senior Leaders across the organization to strengthen overall FWA detection and prevention efforts, considering new initiatives in response to regulatory, health benefit coverage, or technological changes. * Collaborate closely with the Payment Integrity Office to identify and prioritize high-risk areas for FWA and develop joint strategies to address these risks. * Prepare and present updates and reports to the Audit, Risk and Compliance Committee and Corporate Ethics and Compliance Committee on SIU activities, including risks, new and emerging schemes, performance metrics and case results. Investigations and Data Analysis: * Collaborate with internal stakeholders to identify opportunities to integrate artificial intelligence and machine learning into SIU workflows, enhancing investigative capabilities and improving FWA detection and prevention efforts. * Develop and maintain a proactive approach to detecting FWA, building cases for investigation and prosecution as needed. Oversee multiple FWA data mining and analysis projects, investigations, and initiatives, ensuring compliance with federal and state regulations. External Representation: * Represent the Company in various forums, including depositions, testimony, and intelligence sharing sessions in support of FWA actions. * Participate in provider disputes, settlement negotiations, arbitrations, administrative hearings, and criminal proceedings, as required. Collaboration and Stakeholder Engagement * Develop and maintain effective relationships with internal and external stakeholders to combat FWA. * Collaborate with the compliance department to share status updates and referrals to the MEDIC, CMS and other regulatory agencies; participate in regulatory examinations, as needed. * Work closely with Legal Affairs on litigation matters, ensuring effective coordination and support. * Develop and maintain leadership positions in national organizations, such as the National Health Care Anti-Fraud Association and BCBSA, to stay informed about industry trends and best practices. Vendor Management * Manage and maintain effective relationships with external data mining vendors, ensuring high-quality services and effective collaboration. Implement FWA awareness program * Develop employee training to raise the level of FWA awareness. * Provide FWA awareness presentations to internal departments, external entities and customers. Leadership and Talent Development * Provide leadership and direction to the SIU, overseeing the detection, investigation, and disposition of FWA cases. * Manage a team of employees across multiple offices, ensuring effective coordination and collaboration. * Set clear goals and objectives for the SIU, aligning with organizational priorities and strategic objectives. Financial Management and Planning * Develop and manage the SIU's operating plan and budget, ensuring alignment with organizational goals and objectives, strategic priorities, and resource allocations. Required: * 10+ years' related work experience - combination of fraud investigations, auditing, data analysis and compliance. * Broad knowledge of health care industry practices and applicable regulatory requirements. * Strong knowledge of government program requirements (e.g., Medicare, Affordable Care Act). * 3+ years' direct supervisory/management experience. * Related bachelor's degree or additional equivalent work experience. * Extensive knowledge of fraud and auditing concepts and strong investigatory skills. * Excellent interpersonal and proven leadership skills with a demonstrated ability to establish relationships with senior executives across all business units. * Proven skills at developing and maintaining effective working relationships with a variety of federal, state, and local law enforcement agencies or similar experience. Preferred: * Certified Fraud Examiner (CFE) or Accredited Healthcare Fraud Investigator (AHFI) designation * Master's degree or higher in accounting, business, criminal justice, law or related field * CPA - Certified Public Accountant * Knowledge of state and federal laws and regulations relating to healthcare and prosecution of healthcare offenses. General Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. Physical/Environmental Activities Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally What We Offer: As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: * Medical, dental, vision, life and global travel health insurance; * Income protection benefits: life insurance, short- and long-term disability programs; * Leave programs to support personal circumstances; * Retirement Savings Plan including employer match; * Paid time off, volunteer time off, 10 holidays and 2 well-being days; * Additional voluntary benefits available; and * A comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Annualized Salary Range: $136,000 - $221,000 Typical Annualized Hiring Range: $136,000 - $170,000 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

The Fixed Ops Director provides leadership for all service operations, ensuring an exceptional customer experience while driving performance, efficiency, and profitability. This role is responsible for developing high-performing teams, optimizing workflow, and upholding the highest standards of integrity and customer care. What We Offer Performance-based commission structure and incentive opportunities Comprehensive benefits package, including health, dental, voluntary benefits, and retirement plans Ongoing training and development to support career growth A collaborative culture that values diversity, innovation, and leadership Access to a fleet of top-of-the-line vehicles Exclusive employee discounts on vehicle purchases, parts, and services Duties & Responsibilities Ensure every customer interaction reflects hospitality, professionalism, and the highest level of respect. Oversee the presentation of repair solutions to customers in a clear, transparent, and customer-focused manner. Direct and optimize overall service department workflow and productivity. Drive consistent, ethical sales of services while maintaining integrity and compliance. Promote a positive culture, accountability, and strong team environment. Communicate professionally to build and maintain long-term customer relationships. Develop, implement, and monitor monthly and annual departmental goals and performance metrics. Represent the organization with honesty, professionalism, and integrity at all times. Direct, coordinate, and support customer service initiatives and activities. Ensure all repairs and processes meet manufacturer, safety, and quality specifications. Provide leadership support to other departments and employees as needed. Perform other duties as assigned. Qualifications Qualifications High School Diploma or GED required; Associate's or Bachelor's Degree preferred. Minimum of 5 years of progressive leadership experience in the automotive service industry. Demonstrated experience managing and developing service managers, technicians, and advisors. Strong background in training, performance management, and operational leadership. Experience leveraging software and data to drive customer retention and department growth. Valid Driver License Must pass pre-employment screening (background & hair follicle drug test) Why Join Us? At Hanania Automotive Group, we offer a supportive work environment that encourages growth and learning. You'll have the opportunity to deepen your automotive knowledge and contribute to a team that values your input. Turbocharge Your Career with Us - APPLY NOW! An Equal Opportunity Employer Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software: Traxxall and Conklin & de Decker . Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation. The Airframe Maintenance and Field Support Director plays a mission-critical role in leading JSSI´s Airframe Business. Reporting directly to the EVP of Maintenance Operations, this position is accountable for ensuring the flawless planning, execution, and cost management of all airframe maintenance events. This position will lead a high-performing team of Technical Advisors, which will support JSSI´s (HCM) customers on Scheduled and un-scheduled events. This team will ensure that all shops visits flow smoothly, and our material purchasing is leveraged by JPL.Key Responsibilities Leadership & Team Development Lead, mentor, and develop the field support team to ensure processes and procedures are consistently followed. Ensure the team is delivering world-class customer service while minimizing overall maintenance cost. Drive the team to strengthen their relationships with our key vendors and customers. Vendor Management, & Partner Relationships Own and manage relationships with JSSI´s key vendors. Develop and strengthen relationships with main shops where JSSI´s maintenance events take place. Actively engage in the negotiations with vendors and suppliers regarding JSSI´s Airframe Business. Collaborate with JPL to ensure material availability and cost efficiency for every event. Visit MRO´s/Shops on a regular basis. Budget, Procurement, & Cost Control Contribute to cross-functional efforts to deliver an accurate Airframe Business forecast. Ensure budget accuracy by driving best practices within the Airframe and Field Support teams. Identify opportunities for savings and efficiencies while maintaining service quality. Serve as a liaison between JPL and JSSI to ensure timely parts procurement for Airframe events. Support Underwriting with insights on potential cost variances and event-related risks. Customer Focus Act as the primary bridge between customers and the technical team to prevent and resolve complications. Strengthen relationships with customers. Deliver the best quality service. Digital Transformation & Systems Leverage technology to improve process efficiency. Act as the leader for the transition from Salesforce to Elevate, ensuring a seamless changeover. Qualifications & Skills Proven leadership experience managing maintenance events. Experience in planning and managing maintenance events for a fleet operator. Strong technical knowledge of airframe Maintenance. Strategic mindset with operational execution excellence. At least 10 years of experience in Business Aviation. Bachelor's degree in aviation field preferred. Excellent Microsoft Excel, Word, and PowerPoint skills. Strong interpersonal skills. Ability to read and write articulately and analytically. Clear understanding of relevant technical skills. Ability to multi-task and work well under pressure. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $190,000 to $220,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website. JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.

GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll. The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement. This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC. As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization. **Job Description** **Essential Responsibilities:** + Ensuring pay is processed on time, accurately and in compliance with government regulations. + Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable. + Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk. + Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance. + Drive process improvements and implement strategic initiatives. + Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner. + Implement standard work for pay & time processes & procedures. + Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans. + Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes. + Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action. + Provide insight on team strategy and continuous improvement solutions. + Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes. + Providing payroll and time & attendance expertise and leadership during M&A activities. + Translating strategies into action plans and align team priorities to the business. + Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role. + Serve as a peer mentor to other team leaders in NAM organization. **Qualifications/ Requirements:** + Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area. + Expertise in Workday Payroll, time & attendance systems and integration with payroll processes. + Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting. + Willing to travel as needed up to 15%. **Desired Characteristics:** + Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification. + Strong problem-solving skills to address complex payroll challenges. + Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners. + Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites. + Serve as a role model continuous improvement behaviors needed to encourage and embed change. + Strong interpersonal and leadership skills. + Strong problem solving and troubleshooting skills; solutions-oriented approach + Experience in managing internal & external audits. + Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment. + Experience with managing people virtually or a geographical dispersed team. **Pay and Benefits:** + The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Purpose The Senior Director, Strategic Care is responsible for the end-to-end servicing and experience of our most valuable B2B clients - merchants and partners - across all products, regions, and time zones. This leader will build and lead the Strategic Care organization, ensuring that high-value clients receive differentiated, white-glove service, proactive issue ownership, and exceptional responsiveness, aligned with Paysafe's Customer Service Vision. The Senior Director will act as the executive voice of our top-tier clients, ensuring their needs are heard, their issues are resolved, and their loyalty is strengthened - while driving continuous improvement, efficiency, and growth across the business. Key Responsibilities 1. Leadership & Strategy * Define and execute the Strategic Care vision and operating model for high-value B2B customers (merchants, partners, and strategic accounts). * Develop and maintain differentiated SLAs, escalation models, and engagement protocols tailored to client value and complexity. * Build and lead a global Strategic Care organization, ensuring consistent quality and coverage across all time zones and product lines. * Translate the Customer Service Vision into an actionable high-value client servicing roadmap - balancing excellence with efficiency. 2. Operational Excellence * Oversee day-to-day service operations for high-value clients, ensuring rapid response, accountability, and end-to-end issue resolution. * Embed 360° ownership principles - every case has a clear owner, and no issue falls through the cracks. * Monitor performance against differentiated KPIs and SLAs (rSAT, FCR, resolution time, retention). * Champion automation and AI capabilities to improve efficiency while preserving a human-led, premium experience. 3. Client Engagement * Serve as an executive escalation point for major clients - not hesitating to personally connect with large partners when needed to maintain trust and resolve complex issues. * Partner closely with Sales, Account Management, and Customer Success to ensure service excellence directly supports revenue growth and retention. * Develop structured client feedback loops and use insights to drive product, policy, and process improvements across the organization. 4. Cross-Functional Collaboration * Act as a bridge between Customer Service, Sales, Product, Engineering, and Operations to remove friction, enhance resolution speed, and improve customer experience. * Represent high-value clients in internal governance forums, influencing product roadmaps and policy design. * Ensure voice-of-customer insights from Strategic Care inform continuous improvement across the enterprise. 5. Transformation & Growth * Drive a culture of continuous improvement and accountability within the Strategic Care team. * Identify opportunities for business growth through service differentiation - using the organization's proximity to key clients to uncover retention and upsell potential. * Lead initiatives to bring high-value servicing in-house while maintaining cost efficiency through automation and smart routing. * Build Strategic Care into a competitive differentiator and a trusted partner to the business. Leadership Profile Competency Description Strategic Vision Can translate customer strategy into a scalable, global service model. Customer Obsession Naturally leans into client relationships, understands the stakes, and protects trust. Executive Presence Comfortable engaging directly with C-level clients and internal leadership. Operational Mastery Deep experience in service delivery, escalation management, and process improvement. Influence & Collaboration Works cross-functionally to remove barriers and align priorities. Change Leadership Drives transformation through data, empathy, and clarity of direction. Growth Mindset Sees service excellence as a path to commercial value and brand differentiation. Qualifications & Experience * 12+ years of experience in Customer Service, Account Management, or Operations, with at least 5 years in a global or regional leadership role. * Proven success leading high-value or strategic account servicing organizations, preferably in payments, B2B technology, SaaS, or platform industries. * Demonstrated ability to build and scale global teams across time zones. * Strong record of executive client interaction and cross-functional influence. * Experience in service transformation, automation, and AI-enablement a strong plus. * Exceptional communication, negotiation, and stakeholder management skills.

Role Purpose The Senior Director, Strategic Care is responsible for the end-to-end servicing and experience of our most valuable B2B clients - merchants and partners - across all products, regions, and time zones. This leader will build and lead the Strategic Care organization, ensuring that high-value clients receive differentiated, white-glove service, proactive issue ownership, and exceptional responsiveness, aligned with Paysafe's Customer Service Vision. The Senior Director will act as the executive voice of our top-tier clients, ensuring their needs are heard, their issues are resolved, and their loyalty is strengthened - while driving continuous improvement, efficiency, and growth across the business. Key Responsibilities 1. Leadership & Strategy Define and execute the Strategic Care vision and operating model for high-value B2B customers (merchants, partners, and strategic accounts). Develop and maintain differentiated SLAs, escalation models, and engagement protocols tailored to client value and complexity. Build and lead a global Strategic Care organization, ensuring consistent quality and coverage across all time zones and product lines. Translate the Customer Service Vision into an actionable high-value client servicing roadmap - balancing excellence with efficiency. 2. Operational Excellence Oversee day-to-day service operations for high-value clients, ensuring rapid response, accountability, and end-to-end issue resolution. Embed 360° ownership principles - every case has a clear owner, and no issue falls through the cracks. Monitor performance against differentiated KPIs and SLAs (rSAT, FCR, resolution time, retention). Champion automation and AI capabilities to improve efficiency while preserving a human-led, premium experience. 3. Client Engagement Serve as an executive escalation point for major clients - not hesitating to personally connect with large partners when needed to maintain trust and resolve complex issues. Partner closely with Sales, Account Management, and Customer Success to ensure service excellence directly supports revenue growth and retention. Develop structured client feedback loops and use insights to drive product, policy, and process improvements across the organization. 4. Cross-Functional Collaboration Act as a bridge between Customer Service, Sales, Product, Engineering, and Operations to remove friction, enhance resolution speed, and improve customer experience. Represent high-value clients in internal governance forums, influencing product roadmaps and policy design. Ensure voice-of-customer insights from Strategic Care inform continuous improvement across the enterprise. 5. Transformation & Growth Drive a culture of continuous improvement and accountability within the Strategic Care team. Identify opportunities for business growth through service differentiation - using the organization's proximity to key clients to uncover retention and upsell potential. Lead initiatives to bring high-value servicing in-house while maintaining cost efficiency through automation and smart routing. Build Strategic Care into a competitive differentiator and a trusted partner to the business. Leadership Profile Competency Description Strategic Vision Can translate customer strategy into a scalable, global service model. Customer Obsession Naturally leans into client relationships, understands the stakes, and protects trust. Executive Presence Comfortable engaging directly with C-level clients and internal leadership. Operational Mastery Deep experience in service delivery, escalation management, and process improvement. Influence & Collaboration Works cross-functionally to remove barriers and align priorities. Change Leadership Drives transformation through data, empathy, and clarity of direction. Growth Mindset Sees service excellence as a path to commercial value and brand differentiation. Qualifications & Experience 12+ years of experience in Customer Service, Account Management, or Operations, with at least 5 years in a global or regional leadership role. Proven success leading high-value or strategic account servicing organizations, preferably in payments, B2B technology, SaaS, or platform industries. Demonstrated ability to build and scale global teams across time zones. Strong record of executive client interaction and cross-functional influence. Experience in service transformation, automation, and AI-enablement a strong plus. Exceptional communication, negotiation, and stakeholder management skills.

WHO ARE WE? Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState. As The Discovery and Conversion Company, our mission is to connect consumers with the world's leading brands through data-driven content and technology. Headquartered in South Florida with a remote-first team spanning over 15 countries, we've built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success. WHY JOIN US? At Launch Potato, you'll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers. COMPENSATION: $100,000 - $140,000 per year MUST HAVE Proven success profitably scaling multi-channel Google paid media campaigns across Search, Performance Max, YouTube, Display, Discovery, and Demand Gen spanning multiple verticals. Deep analytical expertise with BI tools (Looker, Google Analytics, etc.) plus advanced Excel/Google Sheets skills (pivot tables, VLOOKUP, etc.) Experience leading cross-channel growth strategies and building high-performing paid media playbooks for Google's full ecosystem. Ability to leverage audience, creative, and bidding strategies to control front-end acquisition costs while maximizing down-funnel value and advertiser quality metrics. Demonstrated platform ownership with a track record of delivering aggressive scale and ROAS goals across Google Ads. Exceptional communication and collaboration skills; able to influence decision-making across creative, analytics, and executive teams. Leadership experience mentoring and developing paid media teams. EXPERIENCE: 6+ years managing large-scale digital media portfolios in affiliate marketing or lead generation ($20M+/year), including 2+ years in a leadership or people management role. YOUR ROLE You will lead Launch Potato's paid media strategy for FinanceBuzz across Google's advertising ecosystem including Search, Performance Max, YouTube, Display, and Demand Gen/Discovery, driving profitable growth and operational excellence. You'll combine strategic leadership with hands-on execution, personally overseeing high-impact campaigns, testing roadmaps, and optimization strategies. You'll partner with existing media managers to plan and allocate resources to execute on your campaign strategies. You'll identify scalable opportunities, improve efficiency, and strengthen Launch Potato's competitive position in performance marketing. This is a high-impact, high-visibility role with direct influence over budgets, strategy, and our intention is for you to grow to manage your own team. You'll partner with senior leadership to shape the future of our paid media roadmap while setting new standards for analytical depth, automation, and executional precision. OUTCOMES (PERFORMANCE EXPECTATIONS) Own paid media performance across Google Ads channels (Search, PMax, YouTube, Display, Discovery, Demand Gen). Deliver consistent growth in spend and profitability, meeting or exceeding channel ROAS and your own margin targets towards aggressive YoY growth goals. Mentor paid media manager, developing their strategic thinking, analytical rigor, and cross-functional skills with the intention to manage them once you master the business. Partner with creative & yield teams to align your own ad copy messaging, landing page experience, and testing strategies that improve CTR, CVR, and ROAS. Build scalable frameworks for campaign testing, data analysis, and creative iteration within Google's automation and audience systems. Drive cross-functional collaboration to ensure Google paid media investments integrate with the broader company growth strategy. Identify and champion new Google platform opportunities, betas, and expansion strategies. Enhance the existing Launch Potato's Google media-buying playbooks to improve operational efficiency and data-driven decision-making. SUCCESS LOOKS LIKE You deliver growth beyond 2026 goals across spend, efficiency, and profitability. You elevate the Paid Media team through leadership, structure, innovation, and coaching. You set the standard for ownership, analytical rigor, and cross-team partnership. You earn recognition as a trusted strategic leader by executives and peers. COMPETENCIES Strategic Leadership: Connect high-level business goals to tactical execution across Google's platforms. Analytical Mastery: Deep understanding of performance metrics, cohort behavior, attribution, and financial modeling. P&L Ownership: Experience managing large-scale budgets and achieving profitability goals. Operational Excellence: Establish efficient workflows, testing frameworks, and best-in-class media-buying practices. Communication: Clear, concise, and persuasive communication with executives, peers, and cross-functional partners. Cross-Functional Collaboration: Proven success working across creative, analytics, product, and yield teams. Innovation: Constantly testing, learning, and evolving to stay ahead of Google Ads ecosystem changes. Leadership: Strong mentoring, coaching, and team development capabilities. NICE TO HAVES Experience with AI tools (ChatGPT, Gemini, Claude, etc.) to improve workflow efficiency or insights. Understanding of personal finance and consumer financial services verticals. Experience leading cross-channel media expansion strategies beyond Google. TOTAL COMPENSATION Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato's Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments. Want to accelerate your career? Apply now! Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About Our Client Our client, the leading material handling provider in the Southeast, has helped customers in Florida and Georgia gain a competitive edge for over 70 years by offering a comprehensive range of U.S.-assembled material handling products and services. Their commitment to quality, reliability, and customer satisfaction extends company-wide. The Opportunity This position contributes to making our client a leader in the material handling industry. The Director of Systems & Automation will create and maintain a successful and profitable Systems and Automation division. This involves providing results-driven leadership to the systems division associates in all sales and design efforts for warehouse and storage solutions. Key focus areas include proactively developing Systems team members, delivering new business opportunities, overseeing projects, and driving sales and marketing initiatives to increase profit and market growth. What You Will Do Provide leadership and development to the Systems & Automation team, ensuring motivation and optimum performance. Drive and lead Project Management and project life cycles, monitoring the entire project life cycle to ensure on-time and quality progression. Act as a Subject Matter Expert in Racking, Mezzanine, shelving, conveyor, and allied equipment projects. Oversee the overall performance of the Warehouse Products organization, including planning, budgeting, administration, project planning, and marketing strategy. Support business efficiency and growth through the development of logistic solutions, new product initiatives, sales strategies, and marketing plans. Actively engage in the recruiting process, design, develop, and implement training for new associates. Travel to customer sites for sales calls, presentations, and regular onsite visits to build relationships. Who You Are Minimum of 5 years' experience in the Systems & Automation field. Possess strong project management skills (PMP or Certified Automation Professional (CAP) preferred). Required working knowledge and capabilities with AutoCAD and the ability to read blueprints. Must possess knowledge of the material handling or static warehouse solutions industry, including racking, mezzanine, shelving, conveyors, and allied equipment. Demonstrated ability and proven track record in sales leadership, generating new sales prospects, securing new business, and expanding territory sales growth. Ability to travel up to 60% regionally and nationally. Proven people-management skills, including monitoring and evaluating performance for associate accountability and growth Why Join the Team? Our client offers a competitive, challenging, and supportive working environment dedicated to growing talent and skills. Competitive salary, incentive programs, and service rewards are offered. Comprehensive benefits include Medical, Dental, and Vision Insurance, Life and Disability Insurance, and a 401(k) retirement plan with a company match. The company is committed to growing talent, offering ongoing training, employee recognition, and Tuition Reimbursement. Associates receive paid vacation, personal time, and paid holidays. ________________________________________ About Naviga Recruiting & Executive Search Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.

About Our Client Our client, the leading material handling provider in the Southeast, has helped customers in Florida and Georgia gain a competitive edge for over 70 years by offering a comprehensive range of U.S.-assembled material handling products and services. Their commitment to quality, reliability, and customer satisfaction extends company-wide. The Opportunity This position contributes to making our client a leader in the material handling industry. The Director of Systems & Automation will create and maintain a successful and profitable Systems and Automation division. This involves providing results-driven leadership to the systems division associates in all sales and design efforts for warehouse and storage solutions. Key focus areas include proactively developing Systems team members, delivering new business opportunities, overseeing projects, and driving sales and marketing initiatives to increase profit and market growth. What You Will Do Provide leadership and development to the Systems & Automation team, ensuring motivation and optimum performance. Drive and lead Project Management and project life cycles, monitoring the entire project life cycle to ensure on-time and quality progression. Act as a Subject Matter Expert in Racking, Mezzanine, shelving, conveyor, and allied equipment projects. Oversee the overall performance of the Warehouse Products organization, including planning, budgeting, administration, project planning, and marketing strategy. Support business efficiency and growth through the development of logistic solutions, new product initiatives, sales strategies, and marketing plans. Actively engage in the recruiting process, design, develop, and implement training for new associates. Travel to customer sites for sales calls, presentations, and regular onsite visits to build relationships. Who You Are Minimum of 5 years experience in the Systems & Automation field. Possess strong project management skills (PMP or Certified Automation Professional (CAP) preferred). Required working knowledge and capabilities with AutoCAD and the ability to read blueprints. Must possess knowledge of the material handling or static warehouse solutions industry, including racking, mezzanine, shelving, conveyors, and allied equipment. Demonstrated ability and proven track record in sales leadership, generating new sales prospects, securing new business, and expanding territory sales growth. Ability to travel up to 60% regionally and nationally. Proven people-management skills, including monitoring and evaluating performance for associate accountability and growth Why Join the Team? Our client offers a competitive, challenging, and supportive working environment dedicated to growing talent and skills. Competitive salary, incentive programs, and service rewards are offered. Comprehensive benefits include Medical, Dental, and Vision Insurance, Life and Disability Insurance, and a 401(k) retirement plan with a company match. The company is committed to growing talent, offering ongoing training, employee recognition, and Tuition Reimbursement. Associates receive paid vacation, personal time, and paid holidays. ________________________________________ About Naviga Recruiting & Executive Search Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.

Full-time Description JOIN THE ECS4Kids TEAM At ECS4Kids (formerly Episcopal Children's Services), we honor young children's immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children's well-being. These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem-solving skills. Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida. ECS4Kids offers a competitive benefit package which includes: Medical, dental and vision insurance 403(b) plan with 5% employer match Employee Assistance Program (EAP) Long-term & short-term disability insurance Employer-paid life insurance Paid holidays Generous paid time off Career development Qualifying employer for Public Service Loan Forgiveness Program GENERAL DESCRIPTION: The Senior Director of Engagement Services is a senior leadership role responsible for overseeing and directing the administrative and programmatic functions of multiple Head Start and Early Head Start programs. This role includes managing Family Services, Home-Based Services, Outreach, and Trauma Informed Care initiatives. The Senior Director ensures compliance with State and Federal regulations and Head Start Performance Standards while delivering high-quality services that support the holistic development and well-being of children and families in the community. MAJOR RESPONSIBILITIES: 1. Program Administration and Compliance Oversee and manage the Head Start and Early Head Start grants, ensuring full compliance with State and Federal regulations and adherence to Head Start Performance Standards. Administer and monitor programmatic and operational aspects of the grants, including budget management and resource allocation. 2. Program Oversight and Resource Management Supervise and provide strategic direction for Family Support Services, Home-Based Options, and Outreach initiatives. Manage budgets and allocate resources effectively, ensuring compliance with federal, state, and local regulations. Develop and monitor budgets in coordination with the Vice President of HS/EHS to identify efficiencies and meet Non-Federal Share (NFS) requirements. 3. Program Evaluation and Improvement Ensure program effectiveness through continuous evaluation, data analysis, and outcome measurement. Implement and oversee systems for program evaluation, including performance metrics and improvement plans. 4. Leadership and Team Development Collaborate with the Head Start Leadership team to integrate services into overall program goals and initiatives to promote the school readiness of children. Provide guidance, mentoring, and foster a culture of professional development, collaboration, and accountability among team members as part of the commitment to excellence. 5. Strategic Planning and Program Development Participate in program planning and the development of operational systems, Policies and Procedures, Self-Assessments, Program Information Reports, Improvement Plans, and T/TA Plans. Establish performance goals and contribute to long and short-term planning initiatives for the Head Start and Early Head Start programs. 6. Community and Stakeholder Engagement Cultivate and maintain partnerships with community organizations, government agencies, and stakeholders to enhance program effectiveness and sustainability. Represent ECS in community forums, events, and advocacy efforts, promoting the needs of children and families served by the programs. 7. Trauma-Informed Care Ensure the implementation of best practices in trauma-informed care within all program services. Stay informed about current trends, research, and policy developments related to trauma-informed care. 8. Reporting and Documentation Assist in the preparation of the Annual Report, HS/EHS Grant Applications, Program Budget, and Community Needs Assessment. Prepare and submit accurate and timely reports required by funding sources, the Board of Trustees, Policy Council, and other relevant parties. 9. Communication and Representation Maintain continuous communication with the Vice President of HS/EHS and Chief Operating Officer regarding important issues and program developments. Actively represent ECS throughout the community, fostering key relationships and advocating for the organization's mission and goals. 10. Professional Development Stay abreast of current trends, research, and policy developments related to early childhood education, family services, and trauma-informed care. (These essential job functions are not to be construed as a complete statement of duties performed. Employees will be required to perform other related marginal duties as required.) ORGANIZATIONAL RELATIONSHIP: This position reports to the Executive Vice President of Head Start Requirements EDUCATION AND EXPERIENCE: Licensed Mental Health Professional with a minimum of three years clinical work experience; knowledge of serving young children and their families highly preferred Consideration will be given to candidates who are eligible for licensing and hold a current intern license in the state of Florida and a development plan in place to obtain SKILLS, KNOWLEDGE AND ABILITIES: Head Start experience, or the ability to quickly understand the Head Start philosophy and model, is required. Excellent interpersonal and communication skills, including the ability to work as part of a highly collaborative team within the organization and build positive rapport with key community groups and constituents. Demonstrated experience in a change management environment requiring leadership in defining process and establishing relationships, both internal and external. Demonstrated experience in program planning, operations, and evaluation, and the use of management information systems. Creative problem-solver with the ability to use data and sound judgment to drive decision making. Working knowledge of accounting principles and budgeting processes. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution. Knowledge of Microsoft Office products at an intermediate to advanced level. Significant experience in planning, administration, and supervision. Demonstrate the ability to communicate and interact with all levels of personnel, parents, and external vendors with professionalism and diplomacy. Ability to plan and direct activities to write goals and objectives. LICENSES, CERTIFICATIONS OR REGISTRATIONS: Valid driver's license and proof of automobile coverage Satisfactory Driving Record (as outlined in Vehicle Driving Policy) Complete a minimum of 15 clock hours of professional development per year ENVIRONMENTAL CONDITIONS: Works in an office setting with regional travel to multiple sites required Some out-of-town travel, including nights and weekends required ESSENTIAL PHYSICAL SKILLS: Typical Physical & Mental Demands: Requires prolonged sitting with some bending, stooping, and stretching, and eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, photocopier, calculator, and other office equipment. Requires normal range of hearing and eyesight to communicate with clients and staff. (Reasonable accommodations will be made for otherwise qualified individuals with a disability) Background Requirements A Level II Background Screening which consists of a local, state, and federal criminal check will be completed on all employees and any contracted employee position, intern position or volunteer position in which individuals have contact with children, have access to confidential information and / or are in a position of special trust. To learn more about the system used to conduct these checks, you can use this link - ********************************* Salary Description $104,000-113,442 Annually

Job Title: Chief Operations Officer Department: Administration Classification: Exempt Salary Grade/Range: G3 Reports to: President & CEO Date: October 2025 Summary/Objectives: The COO will work with the President & CEO to lead the leadership team, develop a performance culture of high performance and continuous quality improvement that values a commitment to quality and service excellence. The COO is a leader who is able to help others at the Barnabas Center deliver measurable, cost-effective results that make the vision a reality. The successful COO will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to this mission. While it is essential that the COO bring efficient and effective systems to increase the productivity of the organization, it is also critical that the team retain the creative spark that drives the Barnabas Center concept. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Program Operations: Oversee Barnabas Center program operations, including Health Services, Nutrition, and Empowerment including any satellite offices. Oversee daily operations and manage departments to ensure seamless workflow. Ensure that all program activities operate consistently and ethically within the mission and values of Barnabas Center. Develop and coordinate services, resources and personnel (including volunteers) necessary to operate effective and efficient program(s). In coordination with the President & CEO, develop and implement operational strategies that align with the Barnabas Centers's overall business goals. Develop and monitor program objectives, strategies and activities to achieve goals and outcomes (in consultation with the President & CEO). Monitor, manage and report on budgeted program expenditures within agency and funders guidelines; participate in budget development to ensure alignment with financial goals. Ensure quality program services by reviewing participant files; monitoring intake process and participant needs assessments/service plans; periodically observe and train staff & volunteer interaction with participants; and ensure that participant confidentiality is maintained. Oversee common intake process to ensure excellent customer service, effective and efficient collection of participant information and communication regarding all of Barnabas services. Develop and monitor formal and informal agreements with collaborative partners and agencies; maintain satisfactory relationships with all partners. Work with local colleges/universities to obtain student interns in social work, medical or related fields to provide support and augment program services; and provide supervision to ensure effective use of time and skills. Develop, manage and oversee any new services and initiatives that support the strategic goal of providing holistic participant-centered services. Promote a culture of high performance and continuous quality improvement that values a commitment to quality and service excellence. Identify and mitigate operational risks, ensuring compliance with regulatory requirements and industry standards. Develop and implement robust risk management strategies and contingency plan while promoting a culture of safety and maintaining a safe environment for employees, volunteers and customers. Foster a culture in which personnel demonstrate the values of the organization in every aspect of their work and interactions with each other and customers. Provide regular reports and updates to the President & CEO on operational progress, challenges and opportunities. Technical Operations: Manage and oversee ETO client database to ensure data quality and accuracy; prepare reports. Annual Update (January) of Barnabas Center Business Continuity Plan. Competency (knowledge, skills, abilities): Strong relationship builder and communicator with experience leading diverse work teams, developing an organization -wide strategy for program excellence, engaging community partners, and partnering with the President & CEO and Board of Directors. Excellent written and verbal communication skills, including strong and demonstrated public speaking, presentation, and training skills. Demonstrates integrity, strives for excellence, and has experience of leading others to new levels of effectiveness and programmatic impact. Understanding of interdepartmental functions to ensure that organizational objectives and schedules are met. Excellent time management skills, including the ability to handle multiple priorities simultaneously. Active listening skills, including giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate. Strong critical thinking skills. Supervisory Responsibilities: This position manages all employees of Empowerment, Nutrition Services programs, Health Services Manager, and Facilities Manager. Oversee the performance management and hiring of the employees within the programs. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Travel: This position requires up to 10% travel. Occasionally travel is outside the local area and overnight. Required Education and Experience: Bachelor's degree in health administration, social sciences, business administration or related field required. Must possess a minimum of seven years' experience in management or supervisory capacity, preferably in a nonprofit/social service organization. Preferred Education and Experience: Master's degree in health administration, public health, social sciences, business administration or related field with five years' experience. Additional Eligibility Qualifications (licensure, certification): None. EEO Statement: It always has been and continues to be Barnabas's policy that employees should be able to enjoy a work environment free from all forms of unlawful employment discrimination. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, genetic information, marital status, or any other factor that the law protects from employment discrimination. Individuals will be selected for promotion based on skill and merit. Additionally, Barnabas prohibits unlawful harassment of its employees, applicants, or independent contractors in any form. Complaints of unlawful employment discrimination or harassment should be reported as defined below. In cases where investigation confirms the allegations, appropriate corrective action will be taken, regardless of whether the inappropriate conduct rises to the level of any violation of law. No employee will suffer retaliation for reporting, in good faith, any violation of Company policy or unlawful discrimination, harassment, or retaliation. Other Duties: Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Signatures: This job description has been approved by all levels of management. The employee signature below constitutes employee's understanding of the requirements and duties of the position and the ability to perform, with or without reasonable accommodation, the essential functions of the job. ________________________________________ ________________________ Employee's Signature Date ________________________________________ ________________________ Supervisor's Signature Date ________________________________________ ________________________ Human Resources Signature Date

With a long history deeply rooted in the financial services sector, this company serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, they employ more than 35,000 people worldwide and hold leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions. Job Description Seeking an Enterprise Capacity Management Sr. Manager with experience running a Capacity Management Program within a large Enterprise IT environment. Identify, capture, and report on the hardware and software capacity as it relates to the Enterprise IT Infrastructure Demonstrate working knowledge of the following and how capacity and performance is determined: Enterprise network infrastructure Enterprise platform infrastructure (physical and virtual) Windows and Linux operating systems VMware and Hyper-V virtualization platforms and management tools Create executive and operational dashboards for capacity and performance reporting Present capacity and performance dashboards to executive leadership and make recommendations Work with Enterprise Architecture and Operational Teams to utilize capacity and performance results for the purpose of project planning and environment tuning Manage and prioritize multiple efforts as it relates to capacity, performance, and enterprise initiatives Provide customer-focused support to other teams within the technology group and our business partners as needed Maintain documentation for IT processes, standards, and procedures as it relates to infrastructure capacity and performance Qualifications Experience working in a large, Enterprise IT environment 7+ years' work experience in the IT field or related discipline 5+ years leading and developing a small-to-medium sized team Bachelor's degree or equivalent work experience Certification in enterprise capacity planning preferred Utilize effective verbal and written communication skills Work off-hours when required Be motivated and work productively Work well in a team environment Maintain professional and technical skills Promote quality and demonstrate professional behavior Be willing to travel on company business as required by position and as directed In addition, perform any other job-specific duties as required

Southfield, Michigan, United States of America **Hours:** 40 **Pay Details:** $115,440 - $173,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Product Management **Job Description:** The Analytics and Business Support Specialist plays a critical role in driving data-driven decision-making and operational excellence across the organization. This position is responsible for analyzing business data, generating actionable insights, and providing comprehensive support to various departments. The ideal candidate possesses strong analytical skills, a deep understanding of business processes, and the ability to communicate complex findings clearly to both technical and non-technical stakeholders. **Depth & Scope:** + Recognized as a strategic thinker with significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas + Accountable for major functional areas with mass or niche products/segment suite and high levels of complexity and attributes + Generally accountable for a significant product management area that typically has enterprise wide impact or accountability + Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels + Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work + May lead on product programs and projects on behalf of the business + Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field + Develops and maintains a robust understanding of the regulatory requirements, customer, market, and industry to deliver product and process innovation to improve the value proposition + Develops and implements products/policies and procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business objectives + Oversees and ensures the clear and effective delivery of products and services to the customer + Acts as Subject Matter Expert for product-related inquiries + May lead business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact + Liaises with partners (i.e. Marketing, Phone Channel, Retail) to understand industry and customer trends; analyzes challenges and identifies areas of opportunity through customer research, focus groups, and external secondary research; facilitates ideation sessions and builds necessary business cases for NPD, identifying solutions and building stronger plans for growth + Builds and maintains effective relationships with sales distribution, key internal stakeholders and/or external partners to ensure that customer needs are considered in strategic decisions and in the development of options, solutions and alternatives + Leads and facilitates problem solving sessions with partners and vendors + Designs end to end process for development, implementation, use, reporting and feedback on developed products and segments + Directs and coordinates market research to determine underlying customer needs - input to development process + Participates in the day to day management of the product(s), identifying and implementing product features and enhancements, providing business case support of recommendations and assisting in the strategic development of new initiatives + Adheres to enterprise frameworks or methodologies that relate to activities for own business area + Delivers financial results for the product/product suite via operation of all available levers: pricing, margin, volume etc., creates and delivers business cases to achieve strategic business results (acquisition, retention, customer experience, engagement and market share) + Supports Senior Management as a subject matter expert for the product(s) portfolio through all forms of written and verbal presentations, (product reviews, planning and forecasting, strategic review sessions) + Conducts ongoing industry and competitive analysis to obtain market insights and ensure Acquisition Teams are kept informed of matters to be competitive and win in the marketplace + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Refines product management strategies through detailed analysis of the P&L, ongoing competitive research and review of marketing/risk management tactics + Ensures effective product policies and processes are established to support business processes align with risk appetite + Oversees product management deliverables within budget and as per the approved product plan, working with business partners to develop the content of those deliverables + Champions the development of the annual business plan and the monthly/quarterly forecast process + Contributes to and supports partner led projects as identified + Participates and collaborates on initiatives with internal and external service providers (IT, operations, legal, compliance, marketing etc.) to ensure the product meets TDBG objectives and standards + Identifies and manages risks (market, credit, operational) associated with the product/segment + Develops/maintains productive working relationships with distribution channel owners + Is knowledgeable of and complies with Bank and Industry Codes of Conduct + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Education & Experience:** + Undergraduate degree or product certificate and/or + 10+ years relevant experience + Previous Product experience required + Experience in leading strategy strongly recommended + Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence + Knowledge of current and emerging competitor and market trends + Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives + Ability to forecast and contribute to strategic direction of the product management function and provide advice to senior leadership + Ability to establish goals and objectives that support the strategic plan + Skill in mentoring, coaching and performance management + Ability to communicate effectively in both oral and written form + Ability to work collaboratively and build relationships across teams and functions + Ability to work successfully as a member of a team and independently + Ability to exercise sound judgement in making decisions + Ability to analyze, organize and prioritize work while meeting multiple deadlines + Skill in preparing and managing budgets and P&L + Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques + Skill in using computer applications including MS Office + Ability to handle confidential information with discretion **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Position Summary: We are seeking an experienced Epic Revenue Cycle Consulting Manager to join our dynamic team. This role will be pivotal in guiding healthcare organizations through the implementation and optimization of Epic's revenue cycle solutions. The ideal candidate will leverage their expertise in revenue cycle management and Epic systems to deliver high-quality consulting services that drive operational efficiency and financial success for our clients. Key Responsibilities: Project Leadership: o Lead and manage Epic revenue cycle consulting projects from initiation to completion, ensuring timely delivery and adherence to project scope. o Collaborate with clients to assess current revenue cycle processes, identify gaps, and develop strategic improvement plans. Client Engagement: o Build strong relationships with key stakeholders, including C-suite executives, finance teams, and operational leaders. o Facilitate workshops and training sessions to educate clients on Epic revenue cycle functionalities and best practices. Technical Expertise: o Provide in-depth knowledge of Epic revenue cycle applications, including billing, claims management, and patient access. o Analyze and interpret data to support decision-making and identify opportunities for process enhancements. Team Development: o Mentor and develop junior consultants, fostering a culture of continuous learning and professional growth. o Collaborate with cross-functional teams to ensure a holistic approach to revenue cycle management. Quality Assurance: o Establish and monitor key performance indicators (KPIs) to measure project success and client satisfaction. o Ensure compliance with industry regulations and standards throughout project execution. Qualifications: * Bachelor's degree required; Master's degree preferred. * 5+ years of experience in healthcare consulting with a focus on revenue cycle management. * Extensive experience with Epic Systems, specifically in revenue cycle modules (e.g., Resolute, Cadence, Prelude). * Proven track record of managing complex projects and leading cross-functional teams. * Strong analytical skills with the ability to translate data into actionable insights. * Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. * Certification in Epic Revenue Cycle modules is highly desirable. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $94,400 - $178,800 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Hours: 40 Pay Details: $110,760 - $166,400 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking : Job Description Summary The Senior Manager, Collections Strategy and Dealer Monitoring collaborates with Collections/Loan Servicing to propose and implement Collections Champion/Challenger strategy that helps the business improve overall Collections effectiveness. The Senior Manager, Collections Strategy and Dealer Monitoring also oversees Collections related scorecards and models and provide recommendations to enhance overall model performance. The Senior Manager, Collections Strategy and Dealer Monitoring develops, coordinates, manages, and produces the analytical environment for TDAF Retail Loan Credit portfolios to achieve Financial (measurement, forecasts and business budgets) and Credit estimates that collections strategy and effectiveness and monitoring dealers from a portfolio perspective. In accordance with the governing principles outlined in the TD Enterprise Risk Appetite Statement and the framework documented in the Retail Credit Risk Management Mandate, the Senior Manager, Collections Strategy and Dealer Monitoring effectively manages the collections strategy and effectiveness and dealer portfolio performance providing all Risk Analytic Reporting for Credit Risk Management. They are also the point of contact for various other TDBG risk management areas needing support for Collections Strategy and Dealer Monitoring. Strong understanding of Auto finance and scorecard/modeling strongly preferred. Depth & Scope * Mentors and supervises retail credit risk analysts, provides leadership direction and answering questions as needed * Provides guidance and assists staff with most complex aspects of work as necessary * Resolves escalated issues and problems by conferring with senior management, staff in other internal departments, outside contacts and others as necessary * Oversees and is responsible for all collections strategies and dealer portfolio monitoring activities * Oversees analytics and modeling to determine potential dealers whose portfolio is performing outside of expectations * Recommends and builds concessions to dealer oversight committee related to high risk, non-performing dealers * Oversees retail credit collections and portfolio analysis in support of financial, regulatory and risk management requirements * Participates in and supports several decision-making committees for the retail credit and portfolio management approaches * Exercises independent judgment by displaying and reaching conclusions on the most complex portfolio issues as well as assumes accountability for high quality recommendations regarding the credit portfolio * Quantifies and analyzes risk exposure characteristics for retail credit portfolios and impacts on collections strategies and dealer monitoring * Researches, evaluates and develops credit policy for acquiring and managing a retail credit portfolio that is within the TD Enterprise Risk Appetite and meets the business objectives and targets * Researches, evaluates, develops, tests and applies quantitative models and methodologies for analyzing risk exposures, acquisition and collection strategies * Prepares and delivers management reporting necessary to ensure accurate and thorough measurement of risk factors present in retail credit products based on changes in collections strategies and dealer monitoring strategies * Develops and documents systems/tools to automate calculations used in determining risk exposures * Develops and implements statistical models and tools used in collections strategies * Researches and recommends standards for internal/external systems used to calculate and measure risk exposures * Recommends credit policy and underwriting standard modifications where warranted. Measures and monitors the organizations credit risk exposure and provides guidance in portfolio review and strategy * Establishes oversight of business lines compliance/risk controls and periodically evaluate risk mitigation efforts to make adjustments as risk/department influences change. Ensures TD Bank maintains successful audits and exams within all areas * Ensures effective compliance with all job-relevant State and Federal regulations, including, but not limited to Employee policies, procedures, CRA EEO/ AA, as well as with all job relevant Risk Management and Corporate standards * Manages complex analytical initiatives and interacts with TDBFG Analysts, Finance, Credit, Sales, Marketing and Retail Lending lines of businesses * Provides leadership, support, and guidance to Senior Management, Credit Analysts, Finance, Credit, Small Business, and Retail Lending Lines of Business Education & Experience: * Bachelors degree required; Graduate degree preferred * 10+ Years of related experience * Significant experience required in Credit Risk Management and modeling disciplines * Strong quantitative and statistical skills to determine sound, defensible approaches to forecasts and analyses * Strong written and verbal communication skills * Experience in change management related to the adoption of new business processes * Extensive experience in organizing and presenting credit portfolio results and allowance requirements to Senior Management Committees, External Analysts, Auditors, Regulators, and Board of Directors * Industry analysis and presentation experience Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.