Senior Director, Client Service
Senior director job in New York, NY
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Senior Director, Client Service, Media
Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk
About the role
The Senior Director role is a strategic leadership position responsible for overseeing a portfolio of high-value accounts and guiding strategic account teams. This individual acts as a senior advisor to executive-level stakeholders, influencing investment decisions and driving multi-year growth plans. The role combines deep expertise in media research and analytics with executive engagement and commercial accountability.
Primary Responsibilities
Oversee a portfolio of high-value accounts; manage and lead small portfolio teams or strategic account teams to deliver exceptional client outcomes.
Serve as a senior advisor to executive-level stakeholders; influence strategic investment decisions through evidence-based insights.
Accountable for retention of portfolio and responsible for multi-year growth plans, cross-sell strategies, and achievement of significant revenue targets.
Lead executive-level research initiatives; synthesize primary, secondary, and advanced analytics into actionable narratives for senior decision-making.
Optimize resource allocation and deliver operational efficiency across portfolio teams; shape best practices for quality delivery at scale.
Represent Kantar in industry forums and enterprise-wide initiatives; champion innovation in media analytics and cross-platform measurement.
Develop and nurture high-performing teams by identifying, mentoring, and advancing top talent through a culture of continuous learning and collaboration.
Essential Knowledge & Experience
7+ years in media research, analytics, or consulting with proven success in executive-level engagement.
Expertise in digital ecosystems, cross-platform measurement methodologies, creative quality, and/or placement and audience insights.
Strong command of advanced research techniques, including attribution, ROI modeling, and audience segmentation.
Advanced ability to synthesize complex data into compelling narratives for executive audiences.
Proven ability to shape strategic investment decisions and drive commercial outcomes.
Track record of delivering multi-year growth plans and achieving significant revenue targets for an account portfolio.
Demonstrated success in managing senior client relationships and leading high-performing teams, including direct management of a team of 3 or more professionals.
Ability to navigate fast-paced agency or complex client environments, balancing strategic depth with delivery efficiency.
Bachelor's degree in market research/marketing or related social science and analytic subject areas. Masters preferred
Location
New York, World Trade CenterUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Auto-ApplySVP/VP - Infrastructure/ Energy Transition Investment Product Specialist
Senior director job in New York, NY
We are seeking a high-caliber Vice President or Senior Vice President to join a leading global alternative asset manager as a Product Specialist. This is a pivotal, client-facing role within the Investment Specialist team, focused on driving fundraising and business development for a premier Infrastructure, Renewable Power, and Energy Transition platform.
As an expert on the firm's flagship and specialized fund offerings, you will serve as the bridge between the investment desks and the global investor community. This role offers significant exposure to institutional investors, consultants, and private wealth channels across the Americas, EMEA, and APAC.
Key Responsibilities
Subject Matter Expertise: Act as the primary technical resource for Infrastructure and Transition strategies. Attend internal investment and asset management meetings to translate complex deal flows into compelling narratives for the market.
Global Fundraising: Lead and participate in global roadshows, investor conferences, and bespoke prospect meetings. You will be a key face of the firm, requiring frequent international travel.
Strategy & Product Launches: Partner with senior leadership to design and execute fundraising strategies for new product launches, ensuring momentum and high-quality market positioning.
Investor Relations & Messaging: Collaborate with Relationship Managers (CRMs) to refine product messaging, ensuring it resonates with diverse investor profiles and evolving market conditions.
Content Partnership: Work closely with Marketing and Fundraise Management teams to create high-impact investor materials, including technical presentations, white papers, and market commentaries.
Strategic Growth: Support the build-out of new distribution capabilities, researching new markets, investor types, and innovative product structures.
The Ideal Candidate
Experience: 7+ years of professional experience within Real Assets. Backgrounds in Investing, Asset Management, Investment Banking, or Investor Relations are highly preferred.
Communication Mastery: Exceptional ability to distill technical, complex investment concepts into clear, persuasive communications for a sophisticated client base.
Relationship Focus: Proven track record of building and maintaining long-term trust with institutional or private wealth investors.
Commercial Acumen: A self-starter who proactively identifies market opportunities and possesses the "follow-up" discipline required for long-lead fundraising cycles.
Collaborative Mindset: Ability to navigate a high-performance, matrixed environment and work seamlessly across investment, marketing, and legal teams.
DIRECT HIRE - Mitsubishi Tanabe Pharma America - Senior Director, Trade & Distribution
Senior director job in Jersey City, NJ
EVERSANA has partnered with Mitsubishi Tanabe Pharma America, Inc. for this Direct Hire opportunity. Mitsubishi Tanabe Pharma America, Inc. (MTPA) is a U.S. subsidiary of Mitsubishi Tanabe Pharma Corporation (MTPC) in Japan, which touts a storied reputation more than 300 years in the making. Our parent company - one of Japan's most respected - is a research-driven pharmaceutical company that has tirelessly pursued medical breakthroughs with global reach. MTPC has discovered and produced several first-in-class medicines for serious diseases, including multiple sclerosis (MS), diabetes mellitus (DM), amyotrophic lateral sclerosis (ALS), and is currently developing medicines in Neurology in Parkinson's (PD), Spinal Cord Injury (SCI), and in high unmet areas in Immunology and Oncology.
MTPA is rapidly expanding its operations across all functional areas. MTPA's commitment to patients and their communities continues with a robust late-stage pipeline of investigational treatments for difficult-to-treat diseases and commercializing products with significant unmet medical needs in North American markets. In the United States, MTPA launched rare disease treatments including RADICAVA (edaravone) injectables in 2017 and RADICAVA (edaravone) oral suspension in 2022. The company handles research, clinical development, sales, marketing, medical affairs, supply chain, and business development functions. MTPA is dedicated to improving the treatment environment for those with debilitating diseases, researching on real-world evidence, and creating hope for all facing illness.
Job Description
Direct Hire Opportunity!
The Senior Director, Trade & Distribution, will build, lead, and manage the team while focusing on developing strategies to support the launch and lifecycle management of our leading Parkinson's and ALS therapies, as well as future products in the United States. The primary responsibility of the Senior Director Trade & Distribution is to develop and implement the distribution strategies across the specialty businesses. This includes specialty pharmacies, distributors and all channels that would support any present or future MTPA products. This person will have an intimate knowledge of the distribution systems from all aspects including durable medical equipment. The ideal candidate will possess strong leadership experience in managing teams that work both directly and indirectly with specialty vendors, coupled with exceptional analytical skills to identify operational gaps and implement effective solutions. Cross-functional collaboration with supply chain, marketing, sales, and customer-facing teams will be key to success in this role.
Responsibilities
Provides overall leadership and direction for Trade Market Access strategy for Mitsubishi Tanabe Pharma US' lead Parkinson and ALS products
Evolve and innovate distribution network by aligning it with business needs, identifying growth opportunities, and addressing operational gaps to overcome challenges and drive access. Serves as the Distribution and Trade Strategy Team Leader, representing
trade across all teams and driving key success factors to support long-term distribution strategies. Lead the development and execution in Federal Markets, including VA and Department of Defense to drive product access, distribution, and growth. Act as subject
matter expert from a Market Access perspective for 340B program and other government programs.
Informs senior and corporate executives informed about changes and emerging issues in the broad, trade customer environments and subsequent implications for Mitsubishi Tanabe Pharma US
Develops awareness of market and government policy changes in collaboration with legal and compliance and implications across key stakeholders to help inform/update commercial strategies
Assists market access marketing agency (and other vendor relationships) to develop promotional programs, tactics and materials aligned with our distribution process
Develops/maintains thorough understanding of dynamics driving various market access segments and channels and how distribution impacts each function
Effectively manages budgets and project timelines including contract management
Oversight in the negotiation, execution, and adherence to the Distribution Service Agreements (DSAs), Product Purchase Agreements, and other contract offerings as appropriate
Develop account metrics against strategic, financial, and product access KPI's
Develops and monitors KPIs, continually assessing impact and execution of access services & offerings including feedback from service users and internal stakeholders
Attends professional, provider programs, and patient conferences, and keeps up to date on innovation and recommends ways to improve business.
This is a home office based position. The expectation is to be in the office 3 days a week.
Qualifications
Bachelor's Degree Required, Masters preferred
Must have 15 plus years within the pharmaceutical industry and 10 years' experience in Distribution, Account Management or Aligned Market Access functions.
Experience with distribution for early-stage pipeline programs
Experience in Federal Markets including VA, Department of Defense and 340B Program preferred.
Device/Drug combination strongly preferred
Minimum 5 years of people management experience required
Track record of closing complex negotiations within the specialty pharmacy arena
Preferred experience includes:
All aspects of distribution
Launch and life cycle management for the distribution process
Experience in Market Access marketing
History of successful negotiations
Broad based knowledge of the Pharma/Biotech industry, healthcare finance, and all forms of product distribution: DME, Orals, and Solutions
Firm grasp of legal, regulatory and compliance issues in the healthcare space
Analytical/strategic thinker with proven ability to:
conduct situation analysis of the external distribution environment; synthesize relevant information to develop strategic plans
understand the best pathway for distribution based on the product and its attributes
conduct strategic gap analysis and implement metric-based solutions
Strong interpersonal and internal/external relationship-building skills in order to drive change and innovation and succeed in a highly specialized distribution environment
Excellent oral/written communication skills, coupled with exceptional presentation skills, including ability to present to large audiences
Ability to prioritize and manage complex projects, with multiple stakeholders, and drive high-quality results within allotted budget
Highly proficient in MS Office; advanced Excel skills
Must be able to travel domestically and internationally (approximately 40%)
Additional Information
Mitsubishi Tanabe Pharma America Value Proposition:
Enjoy the fast-moving, entrepreneurial spirit more typically found in a small biotech, complemented by the benefits of a global pharmaceutical/chemical conglomerate. At this time, Mitsubishi Tanabe Pharma America offers our employees unparalleled opportunities for career success coupled with a supportive level of employee benefits.
MTP provides a competitive benefits package inclusive of Medical and Dental health benefits, short-term and long-term disability plans, Company Paid and Supplemental Life insurance and additional voluntary benefits such as Critical Illness Insurance, Accident Insurance, Legal Plan, and ID Theft Protection. In addition, we provide a generous PTO policy based on tenure, commencing with 24 PTO days, pro-rated based on hire date.
Senior Manager Supply Planning
Senior director job in White Plains, NY
About the Role: The Senior Manager, Supply Planning ensures brands are available for delivery in the right place at the right time. This role is the key liaison to the breweries ensuring the proper products are being planned based on the Sales Plan. This role has End-to-end accountability for inventory levels and NPI transitions in our demand points.
Key Responsibilities:
Create, maintain, and communicate the 12-18 month sales plan, which is based on input from the Depletions Forecast, historical sales data and statistical analysis of past performances. The Sales Plan drives the production, and replenishment plans from the breweries.
Evaluate production plans and replenishment plans with partner breweries to ensure master schedule and materials planning effectively supports the forecast.
Collaborate with HUSA Demand Planning managers to understand and plan for factors that may impact demand (i.e. distributor's inventory strategies, pricing, promotions, events)
Create scenario planning exercises and lead contingency plans to mitigate disruptions or responses to promotional activities
Design seasonal stock inventory strategies in collaboration with each part of the supply chain to ensure shelf availability
Collaborate with the assigned breweries through the weekly operations meeting to gain alignment on the Supply Plan, review any supply chain constraints and plan new product transitions
Conduct product segmentation to ensure shelf availability and correct replenishment strategies
Lead root cause analysis and lead improvement teams with continuous improvement tools and mindset
Support finance in developing latest estimates and 3-year plan for assigned portfolios
Partner with the HUSA Customer Support Managers to review stock levels and determine weekly order strategy
Lead monthly supply review meetings in the S&OP cycle to review performance KPI's, deployments and escalations with assigned breweries and local cross functional team
Track forecast accuracy and report against targeted levels
Create reports illustrating current forecasts and past forecast performance
Continuously improving demand forecasting techniques and methods with competitive industry methods
Basic Qualifications/Requirements:
5-7 years of relevant Supply Chain experience
Bachelor's degree (Supply Chain Management Preferred)
Proven experience partnering with international supply chain teams
Demonstrated understanding of all aspects of End-to-End Supply Chain Management
Forecasting and Statistical Modeling
Manufacturing
Warehousing
Logistics/Distribution
Compensation:
125,000K annually + Bonus + Full Benefits (Medical, Dental, Vision, 401K)
HEINEKEN Behaviors
Connect
Shape
Develop
Deliver
Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law.
This position is not available for visa sponsorship.
This position is not eligible for relocation assistance.
VP, Enterprise Strategy & Alignment
Senior director job in Jersey City, NJ
About the Company:
Celltrion USA is Celltrion's U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion's unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.
Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.
POSITION SUMMARY
The VP, Enterprise Strategy & Alignment serves as the Chief of Staff, trusted thought partner, and strategic integrator to the Chief Executive Officer (CEO). This newly created senior leadership role ensures enterprise-wide clarity, alignment, and disciplined execution across all functions, while enabling a clear and consistent flow of information across geographically dispersed leadership teams. The role drives structured planning, communication, and governance to strengthen operational rigor, reduce friction, and increase organizational focus.
This leader will build trust, cohesion, and shared understanding across teams with diverse operating styles, organizational rhythms, and cultural contexts. They will maintain a proactive communication cadence between executive leadership and the broader enterprise to ensure that priorities are well-interpreted and effectively executed.
This role is designed for a dynamic, proactive, highly driven leader who thrives on bringing clarity and results to the unstructured. Along with organizational integration, this role will take ownership of urgent, high-leverage projects that cut across functions. The ideal candidate is a problem-solver who is forward-looking, super organized, and highly strategic.
Reporting directly to the CEO, the VP is required to work from the Jersey City, NJ office at least three days per week. The role works closely with the Commercial Organization Chief of Staff, the Medical Chief of Staff, and all functional heads, serving as a central liaison, escalation point, and driver of cross-functional enterprise alignment and operating rhythm. As a new member of the executive team, part of the early remit will be structuring and launching a new Strategic Initiatives Office (SIO) to include efficient project management functionality.
KEY ROLES AND RESPONSIBILITIES
Develop the strategic planning approach, cadence, and tools/templates, incorporating the biosimilar and branded portfolio, new launches, lifecycle management, and annual budget/resourcing planning.
Lead the enterprise strategic planning process, ensuring timely and effective participation across all functions and translating the CEO's vision into a clear, actionable enterprise roadmap.
Maintain and evolve a governance framework and operating rhythm for the executive leadership team, including reviews, decision-gates, and prioritization forums.
Facilitate enterprise reviews, progress tracking, and strategic recalibration across functions - developing any tools/templates needed to ensure easy visibility.
Develop and manage the enterprise-level Strategic Initiatives Office / PMO, including initiative intake, progress tracking, resource allocation, timeline management, issue escalation, and risk mitigation.
Ensure cross-functional coordination by aligning Chiefs of Staff and functional leaders to implement enterprise priorities cohesively.
Provide prioritization support to the CEO and leadership team by surfacing and forecasting dependencies, resource constraints, and risks.
Oversee change management for major enterprise-wide initiatives, such as organizational restructuring, process standardization, and integration of new functions.
Own and drive execution of high-profile, priority projects and analyses that cut across the organization.
Serve as the primary “voice” of the CEO by translating and clearly communicating priorities, strategic intent, and expectations to the broader organization; represent the CEO in meetings and develop key communications as requested.
Ensure timely, consistent, and transparent enterprise-wide communication and messaging, proactively anticipating and surfacing potential challenges.
Manage the CEO's operating rhythm, including agenda development for executive meetings, follow-up on decisions, and ensuring execution and accountability.
Act as a trusted thought partner to the CEO on enterprise issues by proactively flagging critical risks, offering alternative scenarios, and proposing prioritization.
WORK EXPERIENCE
At least 10-15 years of senior leadership experience in enterprise strategy, strategic operations, transformation, or equivalent roles within the biopharmaceutical / life sciences industry or a closely related regulated sector (e.g., healthcare, biotech, medical devices).
Proven track record of leading complex, cross-functional, multi-stakeholder initiatives (e.g., enterprise strategic planning, organizational transformation, integration, global/regional alignment).
Demonstrated experience managing a Project Management Office (PMO) or Strategic Initiatives; strong portfolio management, prioritization, and execution capability.
Strong change-management capability and experience operating in environments with cultural, organizational, or geographic complexity (e.g., global organizations, multiple offices, cross-country coordination).
QUALIFICATIONS
Executive presence and the ability to influence senior leaders across functions and geographies.
Excellent verbal and written communication skills with the ability to distill complex issues into strategic narratives, present to senior leadership, and communicate across all levels of the organization.
Strong judgment, problem-solving skills, and comfort making decisions or tradeoffs under ambiguity.
Exceptional project and program management skills and the ability to manage multiple priorities, timelines, and stakeholders in parallel.
High emotional intelligence, maturity, discretion, and integrity, comfort with ambiguity and driving change in a fast-paced environment.
Proficiency in Microsoft Office (especially PowerPoint and Excel); familiarity with project management tools and business intelligence dashboards is a plus.
Ability to work out of the Jersey City, NJ, US HQ at least 3 days a week
Willingness to travel (estimated ~10-15%) as required
EDUCATION
Bachelor's degree required (Business, Life Sciences, Marketing or related field).
MBA, MHA, or other advanced degree strongly preferred (especially with focus on business, strategy, management consulting, or life sciences / healthcare administration).
CORE COMPETENCIES
Strategic Thinking and Big-Picture Orientation - ability to translate broad business vision into concrete, actionable plans, anticipate future needs and risks, and maintain long-term perspective while balancing short-term execution.
Cross-Functional Influence and Collaboration - adept at working across functions and with multiple Chiefs of Staff and able to build consensus and ensure alignment.
Operational Discipline and Execution Excellence - rigorous about follow-through, deadlines, resource allocation, dependencies, accountability, strong project and portfolio management skills, and ability to own and drive high-profile enterprise projects
Communication and Cultural Fluency - clear, transparent communicator, able to “translate” strategy, sensitive to cultural differences and adept at building trust across global teams.
Change Leadership and Organizational Agility - comfortable driving change, instituting new processes and structures, and able to support organizational transformation and help teams adapt.
Problem Solving and Risk Management - capacity to identify bottlenecks, foresee risks, escalate issues, and provide thoughtful mitigation strategies.
Executive Presence and Judgment - trusted advisor to CEO and senior leadership who is able to elevate critical issues and present trade-offs and recommendations.
Integrity, Discretion, and Trustworthiness - handles sensitive information, communication, and escalation with high confidentiality and professionalism.
Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
#LI-MDRD
Senior Director, Legal Counsel
Senior director job in New York, NY
Client: Very Well-Known Non-Profit Organization Role: Senior Director, Legal Counsel (Temporary to Permanent) Pay Rate: $45-$55/hr Primary Job Responsibilities:
Advise CLAO, senior management and others within the organization on nonprofit corporate, compliance, intellectual property, governance, benefits, litigation, and employment law issues;
Support CLAO by assisting in handling various day-to-day legal matters and providing advice across the organization. This will include reviewing, drafting, and negotiating contracts and other documents, such as: sponsorship agreements, grant agreements, non-disclosure agreements, consulting agreements, and licenses and releases, and advise senior management on related issues;
Assist CLAO in ensuring organizational compliance with applicable laws and regulations, such as lobbying, regulatory and public policy matters, and laws relating to charitable solicitations in New York State and nationally;
Advise on risk management practice, liability, and insurance matters;
Prepare materials for Board and committee meetings. Partner with CLAO on management of Board and related committees;
Review and/or prepare for filing various financial reporting documents, such as the Form 990 and state registration forms, filings and reports due to United Way Worldwide, filings relating to lobbying compliance, filings relating to governmental pre-qualifications and filings due to watchdog agencies, such as the Better Business Bureau;
Develop and deliver trainings and workshops for staff;
Monitor and advise the CLAO and others on legislative developments related to nonprofit organizations, including human resources and benefits-related legislation; and
Assist on special projects with the CLAO, other members of the executive team, and across the organization.
Skills, Knowledge and Experience:
J.D. degree from an ABA accredited U.S. law school
Admitted to practice law in New York State
Seven or more years of experience practicing law in a law firm or public interest environment; preferably with a minimum of three years of in-house corporate experience
Applicant will ideally have a mix of corporate, nonprofit, and government experience. Applicant shall also have demonstrated interest in public interest law
Significant experience in contract drafting and negotiation, as well as experience addressing legal issues related to one or more other relevant areas of focus, such as nonprofit governance, grantmaking, fundraising, risk management, advocacy, and government contracting
Excellent analytical, drafting, negotiation, research and oral and written communication skills
Ability to provide sound legal advice, develop creative solutions, and exercise sound business judgment
Track record of demonstrating professional judgment and discretion in being of service to multiple teams and senior managers in a diverse and multi-faceted organization
Exceptional initiative and proven ability to work efficiently and effectively in a collegial and fast-paced environment
Flexibility and willingness to work as part of a team as well as independently
EDI Senior Manager
Senior director job in New York, NY
Job Title: Sr. Manager, EDI
Location: Empire State Building, New York, NY - 4 days onsite / 1 day remote (some schedule flexibility possible)
Duration: Permanent - Full Time
The Sr. Manager, EDI will serve as the functional and technical lead for Electronic Data Interchange (EDI) and B2B integrations, supporting both day-to-day operations and the SAP S/4HANA Public Cloud implementation program. This role ensures seamless trading partner connections-including customers, suppliers, 3PLs, and financial institutions-while providing strategic oversight and leadership in all EDI initiatives.
Key Responsibilities:
EDI Integration Leadership - SAP S/4HANA Implementation
Lead EDI workstreams for SAP S/4HANA Public Cloud, including integration design workshops, mapping, testing, validation, and cutover.
Certify trading partners and ensure readiness for go-live.
Collaborate with SAP System Integrators, middleware providers (SAP CPI, TrueCommerce Foundry, DMEDI/Vantage Point, etc.), and business stakeholders to meet scope, quality, and timeline goals.
Maintain EDI integration plans, cutover checklists, and post-go-live stabilization efforts.
Integration & Configuration (Run Operations)
Configure and maintain EDI transaction sets across Supply Chain (850, 855, 856, 810, 180, 832, 846, 852, 860, 865, 867, 940, 943-947), Finance (820, 823, 824, 829), and Transportation (210, 214, 240).
Partner with ERP (SAP S/4HANA Public Cloud) and middleware platforms to ensure accurate, stable integrations.
Monitor, troubleshoot, and resolve daily EDI transactions; lead onboarding of new trading partners and version/mapping updates for existing partners.
Business Process Support
Align EDI integrations with Supply Chain, Finance, Customer Service, and Warehouse Operations.
Translate business requirements into technical mapping specifications.
Maintain documentation, mapping guides, and operational runbooks; act as SME for all EDI touchpoints during implementation and steady-state operations.
Governance, Compliance & Quality Assurance
Ensure EDI integrations comply with industry standards (ANSI X12, EDIFACT), partner requirements, and internal audit policies.
Implement data validation and exception handling to maintain data integrity.
Support internal and external audits with accurate recordkeeping and traceability.
Continuous Improvement & Innovation
Explore API-based and event-driven B2B integrations alongside traditional EDI.
Identify opportunities to automate monitoring, streamline partner onboarding, and enhance visibility of EDI data flows.
Mentor junior team members and share best practices across the IT Applications organization.
Qualifications:
Education & Experience
Bachelor's degree in Information Systems, Computer Science, Supply Chain, Finance, or related field (or equivalent experience).
10+ years of progressive experience in EDI analysis, mapping, and support for Supply Chain and Finance.
Proven experience leading EDI workstreams in ERP implementations-SAP S/4HANA Public Cloud preferred.
Deep knowledge of ANSI X12 and EDIFACT transaction sets.
Hands-on experience with EDI middleware (SAP CPI, TrueCommerce Foundry, DMEDI/Vantage Point, Cleo, etc.).
Experience with 3PL and retail EDI partners (e.g., Rithum OrderStream, DSCO, SPS Commerce Fulfillment, LogicBroker, Radial DropShip Manager).
Technical Skills
Expertise in EDI standards and mapping formats (X12, IDoc, XML, JSON, flat file, EDIFACT).
Skilled in transaction failure troubleshooting and root cause analysis.
Knowledge of API integrations, REST, and modern B2B communication methods is a plus.
Experience supporting cutover planning and post-go-live ERP integration stabilization.
Soft Skills
Strong communication, collaboration, and stakeholder engagement skills.
Analytical mindset with attention to detail and data accuracy.
Ability to manage multiple priorities in a fast-paced environment.
Leadership mindset with accountability for results, quality, and partner satisfaction.
SaaS Solutions Director
Senior director job in New York, NY
A unique opportunity for an experienced Solutions Director to work within a software house based in New York, to focus on the latter parts of the sales process and help with the onboarding of new clients. This newly created role is offered within a rapidly growing, already highly successful software company where progression opportunities are in abundance.
Location - New York - minimum 3 days in office, 2 days remote
Salary - $150,000 - $200,000 per annum + share options + benefits
Requirements for Solutions Director:
Demonstrable experience leading customer-facing technical teams
Deep understanding of cloud technologies, SaaS ways of working and Enterprise organisations
Extensive experience working at management level within a Solutions Engineering or Pre/Post Technical Sales Engineering or similar technical team within a software organisation
This company values a strong academic background, so is looking for a 3.5 GPA or higher, from a highly regarded University
Strong communication skills conveying gravitas, with the ability to manage strong personalities in sales and customer-facing teams
Commercial intelligence and always striving for customer satisfaction
Ability to showcase impact on revenue, churn and customer adoption
Ability to build boilerplate code examples, solution designs, and reference architectures
Knowledge of AI, its role in business and considerations for implementing change
Responsibilities for Solutions Director:
Evaluate customer use cases and their product integration requirements, offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.
Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively.
Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience.
Work closely with internal sales and support teams to deliver seamless technical integration experiences.
Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation
What the role offers:
The chance to work on a varied and technically challenging role
A fast-growing company with a wealth of progression opportunities available
Excellent remuneration + potentially highly lucrative share options in a company well on its way to success
Applications:
If you would like to apply for this unique Solutions Engineer role, please send your CV to the relevant link!
We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing ******************************** (if this email address has been removed by the job-board, full contact details are readily available on our website).
Keywords - Director / Solutions Director / Technical Solutions Consultant / Pre-Sales Engineer / Sales Engineer / Technical Account Manager / Technical Sales Consultant / Customer Solutions Engineer / Systems Engineer / Product Specialist / Technical Advisor / Solutions Architect / Computer Science / Software Engineering / Mathematics / Engineering / Physics / Astrophysics / Software Engineering / Chemistry / Software Development / Technical Consultant / Product Support / Product Manager / Project Manager / Analyst / Pre-Sales Consultant
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RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn't of interest, please visit our website to see our other opportunities.
We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Senior Manager/Associate Director, Regulatory Affairs Strategy, Safety and Toxicology
Senior director job in North Bergen, NJ
Our client is a U.S.-based leader in healthcare, consumer products, and regulated formulations, developing and distributing a diverse portfolio spanning infection prevention technologies, medical devices, over the counter (OTC) drugs, cosmetics, sanitizers, disinfectants, and specialty cleaning products.
With multiple R&D and manufacturing sites across the United States, the organization is known for its commitment to innovation, scientific rigor, and product excellence. The team is expanding and seeking a seasoned expert to lead product safety, toxicology strategy, and regulatory safety governance across a broad and growing portfolio.
Position Overview
This person is responsible for developing, implementing, and overseeing the non-clinical safety strategy that supports new product development, regulatory submissions, and the maintenance of marketed products.
This role will lead safety strategy across drugs, medical devices, cosmetics, sanitizers, disinfectants, and other regulated categories, ensuring scientific robustness, regulatory compliance, and on-time delivery of all safety-related documentation.
The ideal candidate blends deep technical expertise, strong regulatory acumen, and hands-on experience with a leadership mindset.
Key Responsibilities
Safety & Toxicology Leadership
Lead the Product Safety & Toxicology function, guiding safety strategies across early innovation, development, and post-market.
Develop and execute non-clinical safety plans supporting regulatory submissions, including:
Investigational New Drug (IND) / New Drug Application (NDA)
Medical Device 510(k) submissions
Pesticide registrations under applicable federal frameworks
Evaluate new ingredients, impurities, and inactive ingredients for safety qualification.
Oversee the design, monitoring, and interpretation of in vitro and in vivo studies.
Ensure compliance with Good Laboratory Practice (GLP) and regulatory guidance (U.S. and ex-U.S.).
Regulatory Safety Documentation
Author and review non-clinical safety sections for:
IND / NDA submissions
510(k) medical device filings
Pesticide regulatory submissions
Deliver toxicological risk assessments, safety clearances, and Consumer Product Safety Reviews (CPSR).
Oversee the creation and accuracy of Safety Data Sheets (SDS) across multiple product categories.
Cross-Functional Collaboration
Serve as the safety representative across R&D, Clinical, Manufacturing, Quality, and New Product Development.
Advise teams on safety concerns, study design, and risk mitigation.
Support regulatory authority interactions (e.g., FDA, Health Canada).
Operational Excellence
Maintain and improve safety documentation, assessment templates, and internal SOPs.
Lead initiatives to enhance process efficiency, accuracy, and compliance.
Support claims including allergen statements, non-animal testing, and “free-from” declarations.
Leadership & Mentorship
o Raw material qualification
o SDS generation
o Packaging, fragrance, and nonwoven safety reviews
o Managing third-party safety and environmental certifications (e.g., Safer Choice, USDA Biobased, NEA, EWG)
o Foster scientific excellence, knowledge-sharing, and cross-functional alignment.
Performance Expectations
Deliver high-quality, accurate, regulatory-compliant safety outputs on schedule.
Demonstrate scientific judgment, ownership, and proactive problem-solving.
Influence decision-making across cross-functional teams without formal authority.
Contribute innovative solutions and lead continuous improvement initiatives.
Qualifications
Education
Bachelor's degree in Life Sciences required.
Advanced degree (PhD, PharmD, MS) strongly preferred.
Toxicology certifications (DABT, CCCTO) are a plus.
Experience
8-10+ years in toxicology, product safety, or regulatory safety roles.
Experience with regulatory submissions:
IND / NDA
Medical Device 510(k)
Pesticide registrations
Strong familiarity with U.S. and Canadian safety regulations.
Skills & Competencies
Exceptional written and verbal communication.
Strong analytical, organizational, and leadership abilities.
Ability to manage multiple projects in fast-paced, matrixed environments.
High attention to detail with strong problem-solving skills.
Independent, decisive, and comfortable interfacing with stakeholders at all levels.
Working Conditions
Hybrid schedule: 4 days onsite / 1 day remote in New Jersey.
Senior Director of Perioperative Services
Senior director job in New York, NY
Leading New York City health system seeks a Senior Director of Perioperative Services for their hospital in Brooklyn. As a key member of hospital leadership, the Senior Director of Perioperative Services provides visionary direction and strategic oversight for all surgical and procedural operations. This role ensures the delivery of exceptional, patient-centered care through operational excellence, clinical innovation, and staff empowerment. The Senior Director drives performance across quality, safety, efficiency, and patient experience metrics, while fostering a collaborative and inclusive environment that supports professional growth and organizational success.
Key Responsibilities:
Lead and manage all aspects of perioperative nursing operations, ensuring compliance with regulatory, accreditation, and organizational standards.
Develop and implement strategic plans and quality initiatives to improve patient outcomes, efficiency, and the overall surgical experience.
Design and monitor departmental budgets, staffing models, and resource utilization to ensure fiscal responsibility and optimal performance.
Foster a culture of excellence, accountability, and continuous improvement rooted in diversity, equity, and inclusion.
Build and sustain collaborative relationships with physicians, surgical teams, and hospital leadership to achieve shared clinical and operational goals.
Oversee recruitment, development, evaluation, and retention of nursing leadership and staff, ensuring alignment with professional standards.
Utilize data-driven decision-making to enhance quality, safety, patient satisfaction, and productivity metrics.
Promote evidence-based practice, research, and innovation to advance perioperative nursing standards.
Serve as a visible and accessible leader who models professionalism, integrity, and clear communication.
Ensure compliance with collective bargaining agreements and foster a fair, transparent work environment.
Qualifications:
NYS Licensed Registered Nurse
Doctoral degree in Nursing (DNP) required
Certification in Nursing Leadership preferred (NE-BC)
Minimum 5 years of progressive nursing leadership experience in perioperative services within a hospital.
Salary: $250,000 - $290,000
Please email resume to:
Joshua Albucker
Senior Vice President
NOOR Staffing Group
646-492-5653
jalbucker@noorstaffing.com
Senior Manager of Support Services
Senior director job in New York, NY
The Senior Manager of Support Services will be at the forefront of managing a high volume of service requests daily, ensuring seamless delivery of Tier 1 user support services across the firm. The manager will oversee the support services for the Help Desk, and will collaborate closely with the Senior Manager of User Experience, CTO and CIO to optimize user experiences and streamline support processes.
Primary Responsibilities:
Develop and manage the ITIL processes for the IT department, including Change, Problem and Incident processes.
Serve as the ITIL process manager and facilitate the change, problem and incident management meetings for the department.
As the firm's problem manager, work with problem owners to categorize and prioritize accurately, and push for resolutions to problems with higher priorities.
Own analytics and continued service improvement for the IT department, including sharing metrics associated with escalated response, incident, problem and change management, quality assurance and customer service metrics.
Develop a process for the knowledgebase and audit to ensure continuously updated and improved and own the knowledge-centered support lifecycle.
Evaluate and select a new service management tool for the help desk and other business service areas, where appropriate.
Implement and manage the service management tool, including automating and improving internal IT workflows.
Create and maintain operational dashboards and scorecards, including an executive dashboard, to ensure SLA, service and stability targets are met.
Develop customer service standards across the service desk to provide a consistent user experience and monitor performance.
Own the emergency communications system for the IT department, and partner with the Incident Response Manager to prepare and pre-stage outage communications.
Partner with the Director of Office Operations to frequently facilitate readiness drills and test the emergency communication system on a firmwide scale.
Partner with the Sr. Manager of User Experience on all internal client communications.
Develop a user centric genius bar, and other support experiences, to improve availability and education on IT systems and services.
Frequently walk the floor and visit firm offices for customer listening sessions to improve services. Conduct routine listening sessions with all areas of the firm and develop an action plan based on end user feedback.
Partner with the training department to bring awareness of new and existing systems and increase adoption.
Directs and supervises the service desk's daily operations, ensuring the timely and efficient delivery of support services to customers and internal business teams.
Drives operational performance excellence, continuously monitoring and optimizing ITSM processes to meet evolving business needs and industry best practices.
Upholds SLAs while prioritizing customer satisfaction through swift resolution of user concerns, proactive issue resolution, and fostering clear channels of communication.
Continue cultivating a culture of accountability, professionalism, and continuous improvement within the teams.
Conducts thorough reviews and strategic planning sessions to address any outstanding critical matters by the end of each day.
Analyzes ongoing major incidents, scheduled outages, and daily business events to determine staffing adjustments as necessary.
Resolves any SLA-related concerns by evaluating IT service requests nearing or surpassing their SLAs and potentially adjusting staff priorities accordingly.
Analyzes operational metrics regularly, identifying areas needing attention. This manager will continuously review metrics and reports throughout the day, making staffing and workflow adjustments to optimize performance.
Ensures customer satisfaction by diligently following up on feedback and addressing any concerns raised. The manager will collaborate closely with the Senior Manager of User Experience to enhance client satisfaction. They will routinely review feedback from post-ticket satisfaction surveys, particularly addressing any negative responses or concerns raised by customers.
Monitor incoming service-desk tickets to discern patterns and identify interdependencies that may not be apparent to individual agents focused on specific tickets.
Regularly reviews the daily summary of open issues and promptly follow up with the responsible team(s) to ensure timely resolution.
Engages in staffing functions, including recruitment, training, scheduling, and conducting performance evaluations.
Collaborates closely with fellow team members to strategize and deliver a seamless technology experience for all firm personnel, from inception to implementation.
Stays abreast of the latest trends in user experience within similar organizations, ensuring our approach remains current and competitive.
Engages in collaborative efforts with various teams within the IT departments to maintain focus on delivering an optimal user experience and ensuring high levels of customer satisfaction.
Education:
Bachelor's degree in Information Technology or related field and/or equivalent combination of education and experience
Qualifications:
Previous management experience with the ability to delegate tasks as necessary is highly preferred.
Proficient in understanding and diagnosing various computer and software applications.
Demonstrates strong analytical skills, capable of prioritizing issues, anticipating consequences, making decisions, and taking action with meticulous attention to detail.
Possesses technical acumen and computer literacy, coupled with considerable patience and the ability to handle situations diplomatically and assertively.
Skilled in solving practical problems and navigating diverse scenarios with a blend of abstract and concrete variables, particularly in environments with limited standardization.
Exhibits excellent presentation, advocacy, interpersonal, and communication skills.
Demonstrates adeptness in handling situations with diplomacy and assertiveness.
Must collaborate with others professionally and respectfully.
Capable of synthesizing complex, interdependent, and occasionally conflicting needs.
Maintains awareness and practical understanding of current technologies, their application, and relevance to digital experiences.
Possesses a working knowledge and background in service desk operations, as well as experience with Windows-based workstations and related peripherals.
Previous experience in a law firm or professional services environment is desirable.
The anticipated annual base salary range for this position is $225,000-$250,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location from which the applicant will be performing the job.
EEOC Statement:
Cadwalader is an equal opportunity employer. We offer opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity and expression, or status in any group protected by federal, state or local law.
Senior Manager, Material Planning
Senior director job in New York, NY
Part of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige perfumes and cosmetics as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, Donna Karan, DKNY, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Roberto Cavalli, Salvatore Ferragamo and Ungaro. Through its global distribution network, the Company's products are sold in over 120 countries.
The Senior Manager - Material Planning is a key role within the Planning Team, responsible for overseeing the planning of short- and long-term product requirements in support of the Master Production Schedule. This role evaluates inventory levels and demand across multiple domestic and international locations, balancing requirements and financial considerations to align with company objectives. The Senior Manager also partners closely with suppliers and cross-functional teams to ensure timely and accurate receipt of inventory, while effectively managing excess and obsolescent materials, and provides leadership and guidance to two direct reports.
This position is based in office from Mondays-Thursdays, and remote on Fridays.
Responsibilities:
Own purchasing of materials using the Material Replenishment Planning as needed for production and in accordance with supply parameters
Determine and maintain supply parameters such as lead times and Minimum Order Quantities to ensure efficient outputs
Management of component versions to ensure accurate work orders and stock usage
Confirm material availability to create production orders that support service objectives, inclusive of required stock transfers
Utilize capacity planning, economic order quantity evaluation to ensure a smoother supply chain
Review material shortages preventing order conversion and follow up with appropriate suppliers to expedite deliveries
Manage exceptions and deviations from the plan as needed by advancing or adjusting supplier orders
Track and maintain purchase orders to always ensure accuracy
Engage in efforts that support inventory reconciliation and evaluation of inventory health
Communicate material supply issues to Supply Planning
Participation in the coordination of engineering changes, product line extensions or new product launches to ensure timely transitions in material and production flow
Achieve in-stock and inventory goals
Approve supplier purchase orders in accordance with company targets and guidelines
Oversee movement of material within location network
Lead supply chain projects and initiatives that will enhance planning and inventory process and results
Supervise, mentor and coach direct reports (Coordinator, Planner or Manager-level)
Recognize opportunities and take initiative to develop or redevelop processes accordingly
Education/Experience
Bachelor's degree in Supply Chain Management, Business Administration, or related field
5+ years of experience within material/component planning and supply chain
1+ years of experience managing direct reports
Prior working experience within the Beauty or CPG industry required
Required Skills
Fundamental knowledge of Supply Chain (Plan, Source, Make, Deliver), the integration of organization, system, and process enterprise wide, and the importance of Master Data in the overall effectiveness and operation of the Supply Chain
Strong technical (MRP, Office, Outlook, etc.) and interpersonal communication skills
The ability to work independently with strong decision-making and problem-solving skills
Excellent communication skills, including written, verbal, and presentation; comfortable and credible with both internal and external partners
Self-starter who will thrive in fast-paced, dynamic environment
Possess a strong sense of urgency and ability to multi-task and pivot
We Offer:
The salary range for this position is $125,000 - $150,000 annually, commensurable with skills, experience, and qualifications
Bonus opportunity based on personal and business performance
Robust healthcare, insurance, and benefit options
Paid time off policies including vacation, personal, holiday, and sick days
401K plus company match
Options to support development, including complimentary access to LinkedIn Learning
An entrepreneurial career with a dynamic environment where all voices are heard and appreciated
Low hierarchy with high visibility to C-Suite on a regular basis
A growing company with a proven track record of solid financial stability
Interparfums USA, LLC is an Equal Opportunity Employer and is committed to providing fair and equitable employment opportunities in compliance with all applicable federal, state, and local laws.
DIRECTOR/SENIOR DIRECTOR OF COMPLIANCE
Senior director job in Parsippany-Troy Hills, NJ
The Director, Compliance will be responsible for establishing and updating compliance strategy and guidance for the company's US commercial and medical operations in collaboration with the US and Global compliance teams. The ideal candidate will have deep US compliance experience and prior experience building US compliance programs at a global pharmaceutical company. This individual will also exhibit exceptional dynamic range, capable of quickly pivoting between global strategy and local operational execution, with a relentless focus on ensuring that the team can meet the needs of the company as we continue to scale. The Director, Compliance, will report to the Head of Legal Affairs, and will be part of the Legal Affairs & Compliance group.
Primary Duties and Responsibilities
Develop and/or update Company compliance program, policies and SOPs in alignment with federal, state, and local regulations, including but not limited to the OIG and DOJ Guidance for Effective Compliance Programs. Ensure compliance with FDA, DOJ, OIG, and other relevant regulatory agencies' guidelines and requirements, including but not limited to the PhRMA Code.
Develop and oversee company-wide compliance training programs. This includes reviewing and updating training content, coordinating delivery through our learning management system, and creating specialized live sessions to ensure understanding of compliance laws and policies.
Monitor commercial and non-commercial programs and contracts for adherence to company's policies including its Code of Conduct.
Provide compliance guidance on promotional and non-promotional materials to minimize risk and participate on promotional review committee. In addition, serve as Legal reviewer on promotional review committee and non-promotional review committee.
Review and approve annual engagement plans and business needs reviews for HCP engagement in connection with Commercial, Sales and Marketing and other departments, including review of HCP agreements.
As a member of the Legal Affairs and Compliance group, provide Legal and Compliance review of agreements as needs arise.
Pivot fearlessly: Be prepared to adjust US compliance strategies and operations in response to new data, regulatory changes, or internal audit findings, ensuring that the organization remains agile and compliant.
Accept risk: Develop and implement US compliance strategies that recognize the inherent risks in the pharmaceutical industry, embracing these risks as necessary for impactful innovation and progress.
Provide guidance on complex compliance matters like anti-bribery, anti-corruption, conflicts of interest, and interactions with healthcare providers, ensuring consistent and practical advice.
Collaborate with internal Legal and Regulatory compliance team to implement tailored compliance initiatives and training programs.
Assist in drafting and updating compliance-related agreements and provide support to Legal and commercial teams on compliance provisions.
Develop and maintain a deep comprehension of Company processes, systems, technologies, data, customers, end users, vendors, and the compliance.
Stay informed about industry regulations, best practices, and emerging trends in healthcare compliance and regulatory environments.
Conduct regular risk assessments to identify compliance issues and develop strategies to mitigate risks. Monitor and audit the effectiveness of the compliance program, and when necessary, conduct internal investigations into potential violations of our Code of Conduct and company policies, working with the Legal Department.
Qualifications
Juris Doctor (JD) with at least 8 years of experience in legal/compliance roles within the healthcare industry or law firms, including at least 5 years specifically in pharmaceutical company compliance.
Strong knowledge of federal and state laws (e.g., False Claims Act, Anti-Kickback Statute, Privacy).
Working knowledge of relevant US compliance guidelines, regulations (AKS, FCA, FDCA, HIPAA, FCPA) and PhRMA Code principles
Knowledge of compliance risks and considerations related to healthcare sales and marketing activities, including interactions with healthcare professionals and customers and promotional activities is highly desirable.
Demonstrated knowledge and hands-on experience with the foundational elements of effective compliance programs, such as developing policies/procedures, creating and delivering training, conducting risk assessments, and conducting monitoring activities.
Professionalism, discretion, and judgment through sound decision-making to obtain solutions through collaborative efforts across the Company.
Director of Operations
Senior director job in New York, NY
Director of IT Operations
💼 Employment Type: Full-Time
About the Role
We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm.
🔑 What You'll Do
👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems.
🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability.
🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks.
💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing.
✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience.
📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance.
☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance.
🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture.
📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions.
🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes.
💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress.
🎯 What We're Looking For
Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM.
Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking.
Cloud operations experience (GCP preferred; AWS/Azure welcome).
Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation.
Practical ITIL experience and ability to improve CSAT, FCR, and MTTR.
Excellent communication and leadership skills; able to mentor staff and partner with executives.
Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.
Director of Payment Operations
Senior director job in New York, NY
Welcome to Pockyt
Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments.
Life at Pockyt
Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow.
Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you.
The Role and Responsibilities
The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale.
Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include:
Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes.
Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions.
Identify and resolve payment issues and create processes to improve Pockyt's flow of funds.
Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience.
Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end.
Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement.
Enhance internal controls across payment flows, settlements, reconciliations, and operational risk.
Lead special projects involving new product launches, partner integrations, or optimization initiatives.
Mentor and guide team members as Pockyt's finance operation function grows.
Support executive leadership with insights, analysis, and operational readiness for rapid scale.
About You
8+ years of professional experience in the financial services industry (payments focus preferred).
Bachelor degree from an accredited university (MBA preferred).
Leadership of operations, including onboarding of clients, treasury, and/or payment operations.
Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments.
Basic understanding of software development and product management preferred.
Proven experience managing and developing a high-performing team.
Demonstrated success working in a startup or high-growth environment.
Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment.
Strong communication and cross-functional partnership skills.
High integrity and honesty, with a track record of sound judgment.
Ability to build scalable processes, workflows, and systems from the ground up.
Native English speaker.
Able to report into our New York office three days per week.
IT Business Partner
Senior director job in Hoboken, NJ
Job title: IT Business Partner
About the role
We seek a motivated IT Business Partner focused on supply chain operations. This role includes a managing and optimizing SAP ERP integration, along with general IT Administrative tasks such as IT User & device Management, procurement and support. The ideal candidate should have strong SAP ERP technical skills, a solid grasp of supply chain operations, and the ability to support various IT initiatives. He will work independently in the USA but collaborate with the Group IT team in Dubai for link into the overall structure.
Key Responsibilities:
Supply Chain IT Operations:
Manage and optimize SAP ERP systems to support supply chain operations across the US region.
Enable SAP ERP and its automation for supply chain and US store operations.
Ensure integration and operation of SAP ERP modules related to procurement, inventory management, sales, logistics, warehouse, finance, and order fulfillment.
Collaborate with supply chain teams to transform business needs into solutions and customize SAP ERP to meet operational requirements.
Monitor, troubleshoot, and resolve any issues related to SAP ERP and other supply chain technologies to ensure operational efficiency.
Work with third-party agencies to streamline support and enhance operational efficiency, taking ownership of specific responsibilities.
Project Management, Procurement & IT Support:
Manage IT Projects for US Operations, and report to the Global PMO on developments.
Procure IT equipment, licenses, and software as needed for projects.
Work with procurement to manage and maintain IT assets efficiently.
Support and coordinate on IT operations, including system maintenance, user access, office 365 and software updates.
Troubleshoot and resolve IT issues, providing timely assistance to end-users.
Own to resolve IT operational tickets through helpdesk.
Manage third party vendors and license providers ensuring to leverage the right support to develop and maintain efficiency.
Participate in global project rollouts impacting US operations around General IT Setups, Cyber Security, Information Assets etc.
Support the IT Retail Boutique operations including the PoS(SAP CCO) for the US regions.
Process Improvement & Optimization:
Identify opportunities for improving processes within supply chain, sales, and store operations by utilizing automation, IT systems enhancement, process optimization, and standardization.
Collaborate with cross-functional teams to create and apply IT-driven solutions that streamline supply chain processes, enhance accuracy, and reduce costs.
Provide training and support to end-users on new systems and technologies related to supply chain management.
Documentation, Reporting & Analytics:
Document IT systems specifications, processes, and configuration items for US operations.
Monitor & Report on system performance, issues, and resolutions to IT leadership and relevant teams.
Monitor & Report on supply chain system and process performance, identifying and unfolding improvement areas.
Manage and resolve Helpdesk tickets related to US Operations
Assist in developing Analytical dashboards for business through Power BI
Collaboration & Communication:
Collaborate with supply chain, digital, finance, marketing, and management teams to understand their requirements and translate them into technical solutions using SAP ERP and other systems.
Communicate with cross-functional teams to ensure consistency on IT initiatives and project timelines.
Serve as an intermediary between IT and supply chain teams to confirm that technology is meeting business needs and enhancing efficiency.
Role - Specific Skills:
Proficient in SAP Business ByDesign or S4 Hana ERP, especially supply chain modules.
Adept at problem-solving and resolving technical issues quickly.
Knowledgeable in supply chain processes: procurement, inventory, order fulfillment, logistics.
Strong communicator with both technical and non-technical stakeholders.
Detail-oriented, focused on data accuracy and system optimization.
Analytical Skills around Power BI or related platforms.
Knowledge of Microsoft Office 365 platforms.
Desired Background and Experience:
Over 3 years of experience in IT operations, focusing on supply chain management and SAP ERP (preferably SAP Business ByDesign).
Experience in supporting and optimizing SAP Business ByDesign or S4 Hana ERP modules related to supply chain, such as procurement, inventory management, logistics, and order processing.
General IT experience in procurement, IT support, and systems management is advantageous.
Familiarity with supply chain processes and the capability to implement IT solutions that enhance operational efficiency.
More than 3 years of experience in managing and driving IT projects.
Familiarity with IT Asset Management.
More than 2+ years of experience in Analytical dashboards and designs.
Experienced in IT procurement and asset management.
Bachelor's degree in IT, Supply Chain Management, Business, or related field.
SAP ERP certifications/training preferred.
Power BI or similar platform certification / training.
Director of Business Operations
Senior director job in New York, NY
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Curacity: Hotel marketing software that turns media into revenue!!
Position: Director of Business Operations
Reports to: SVP Business Operations
Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday)
About Curacity
Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT.
Position Overview
We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry.
Key Responsibilities
Strategic Leadership
Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10%
Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency
Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation.
Technical Operations Management
Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting
Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms
Ensure accurate, scalable data processing, reporting and billing processes across all customers
Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments
Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners
Lead the implementation of new products and services as defined by our leadership team
Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams
Team Leadership & Development
Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts
Mentor team members on hospitality industry best practices and emerging technologies
Foster a culture of continuous improvement and data-driven decision making
Client & Revenue Focus
Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives
Develop robust platform operations processes that enhance client experience and drive account growth
Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders
Required Qualifications
Bachelor's degree in Marketing, Business, Economics, Engineering, or related field
6+ years of experience in digital advertising operations with 3+ years in leadership roles
Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.)
Experience with hospitality, travel, or advertising technology preferred
Strong understanding of hotel technology space
Excellent analytical skills with proficiency in data analysis tools and SQL
Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Experience scaling operations at high-growth technology companies
Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization
Background with hotel PMS systems, booking engines, or hospitality technology platforms
Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools
Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising
Why Curacity?
You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing.
What We Offer
Equity: Stock options are offered to all full-time employees
Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees)
Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year
PTO: 15 personal days, in addition to 10+ public holiday closure dates
Wellness: $100 monthly stipend for health and wellness related activities
Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members
Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap
Equal Opportunity
Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
Director, Healthcare Operations
Senior director job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Senior Trade Manager
Senior director job in Parsippany-Troy Hills, NJ
The Senior Trade Manager is a critical member of IBSA's Market Access team, supporting trade and channel strategies and tactics for both inline and pipeline products.
As a cross-functional integrator, the Senior Trade Manager will use his/her commercial, market access and trade expertise to collaborate closely with internal and external partners to support in-line brands and to prepare for the launch of future products. For inline products, this position supports patient access to IBSA brands via trade distribution, copay assistance programs, Independent Pharmacy programs (with the Director of MA) and government programs (FSS). For future products, this position develops trade and access strategies, identifies and works with external vendors to support key distribution/trade strategies.
Key Responsibilities:
Develop product-specific trade strategies and tactics for traditional drug wholesalers, hybrid distributors, independent pharmacies, chain drug, food/drug and other retailers in conjunction with the Director of MA and other internal stakeholders
Develop and execute copay savings programs to maintain patient access, reduce Rx abandonment and maximize patient LOT while supporting annual GTN goals
Develop integrated IBSA Direct program with SPs and internal stakeholders. Track specialty pharmacy performance: Rx abandonment, time-to-fill, PA success rate etc. and communicate to internal stakeholders. Recommend strategies to improve pharmacy and program performance
Manage Cash Voucher and hybrid programs (GoodRx, Cost Plus etc.)
Review wholesaler and distributor inventory levels, service levels, days-on-hand, and other metrics. Recommend actions to optimize wholesaler/distributor performance
Liaise with external and internal partners to design and execute new product launch plans, ensuring that all trade-related launch deliverables are completed on time
Shape, inform and coordinate RFP processes to identify and engage prospective channel partners needed to launch new products
Manage PAP Program
Manage GPO relationships (Premier, Vizient, MHA, etc.)
Manage Fingertip Formulary program including program tracking, training and communication for field sales
Support gross-to-net (GTN) modeling for existing and new products leveraging knowledge of trade channel economics to develop brand WAC pricing and access program recommendations for management consideration
Participate in sales training programs including Initial Sales Training (IST), the IBSA annual sales meeting (NSM) and POA meetings
Strategic Planning & Analysis:
Provide insights and strategic analysis to support current IBSA Portfolio products, future launch brands and business development cases
Support IBSA sales team in understanding business opportunities for current IBSA portfolio and launch brands
Partner with US Commercial Team (Sales, Marketing, Sales Operations) to pull through initiatives that align to the annual Strategic Brand Plans
Qualifications:
Bachelor's degree (4 years B.A., B.S. or equivalent) from an accredited institution. MBA or advanced degree is preferred
Minimum of 4 years' experience in pharmaceutical and/or health care sales
Experience with various healthcare trade channels (retail pharmacies, specialty pharmacies, independent pharmacies, VA/DOD, GPO etc.) and familiarity with various payment models (PBM, DTP, buy-and-bill, Medicare Parts B and D).
Experienced in customer negotiation, financial analysis, and execution/ implementation of contracting activities.
Team player willing to “roll up his/her sleeves” with excellent oral (presentation and communication), written, and interpersonal skills
PC skills required; MUST be proficient in MS Office, including Word and Excel, PowerPoint, Microsoft Teams, Zoom
Other Duties assigned as needed
This role reports to the Head of Market Access & Trade and will require no more than 20% travel. A home office (HQ) presence required an average of 4 days per week.
Web3 Infrastructure Associate Director (Hyperledger Besu)
Senior director job in Jersey City, NJ
Web3 Infrastructure Associate Director (Blockchain)
Type: Permanent /Full-Time
About the Role
We are seeking a Web3 Infrastructure Associate Director to lead the architecture, deployment, and management of blockchain infrastructure initiatives-including a next-generation, smart contract-driven collateral management network. This role requires deep expertise in infrastructure engineering, DevSecOps, and blockchain architecture to deliver secure, scalable, and high-performance systems for mission-critical applications.
Key Responsibilities
Design and implement blockchain infrastructure (node architecture, consensus mechanisms, smart contract pipelines).
Manage Kubernetes-based orchestration of blockchain nodes and supporting services.
Develop and maintain Infrastructure as Code with Terraform, Terragrunt, and automation tools.
Integrate blockchain solutions into enterprise environments in collaboration with cross-functional teams.
Establish monitoring, logging, and alerting for blockchain and infrastructure components.
Ensure compliance with regulatory, audit, and security best practices.
Lead incident response, troubleshooting, and root cause analysis.
Mentor and develop DevOps and blockchain engineering team members.
Stay ahead of emerging trends in blockchain, distributed systems, and cloud-native infrastructure.
Qualifications:
8+ years in infrastructure engineering, DevOps, or platform engineering.
3+ years in blockchain infrastructure (Ethereum, Hyperledger Besu, Substrate, OP Stack, or similar).
Advanced proficiency in Kubernetes, Docker, and major cloud platforms (AWS, Azure, GCP).
Expertise in Terraform, Terragrunt, and automation frameworks.
Bachelor's or Master's in Computer Science, Engineering, or related field.
Preferred Skills:
Experience in financial services or regulated industries.
Knowledge of security and compliance standards for blockchain.
Strong leadership skills with proven success managing technical teams.