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  • Director, Enterprise Client Success - Remote

    Skillnet Solutions Inc. 3.8company rating

    Remote senior director of information & technology job

    A leading consulting firm is seeking a Director of Client Success to drive growth and ensure that enterprise clients gain maximum value from the firm's solutions. This remote position requires deep retail expertise and a proven record of managing enterprise accounts. The role focuses on client relationship management, business transformation, and leading strategic initiatives across various retail technologies. Ideal candidates will have extensive experience in client success and strong financial management skills. #J-18808-Ljbffr
    $117k-165k yearly est. 1d ago
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  • Senior Managing Director, Equity Compensation Services

    Soteria Reinsurance Ltd.

    Remote senior director of information & technology job

    A leading financial services firm is seeking a Vice President, Managing Director for their Stock Plan Services. This remote position requires extensive experience in Relationship Management within the equity compensation field. You will be accountable for maintaining client relationships, ensuring satisfaction, and managing operational effectiveness and profitability. The ideal candidate will have strong analytical skills, demonstrate excellence in client service, and bring over 10 years of industry experience. A comprehensive benefits package and a dynamic work environment are offered. #J-18808-Ljbffr
    $105k-165k yearly est. 2d ago
  • Remote Senior Technical Accounting Manager - IPOs, M&A

    Connor Group 4.8company rating

    Remote senior director of information & technology job

    A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements. #J-18808-Ljbffr
    $139k-184k yearly est. 3d ago
  • IT Category Manager - Remote

    Symetra 4.6company rating

    Remote senior director of information & technology job

    Symetra has an exciting opportunity to join our team as an IT Category Manager! About the role In this role, you'll lead sourcing and procurement for IT categories including software, SaaS, hardware, cloud, AI, telecom, and professional services. You will negotiate contracts, manage supplier relationships, and drive sourcing strategies to optimize cost, quality, and performance. What You will Do Negotiate and draft complex contracts, amendments, and SOWs. Partner with stakeholders and legal teams to ensure compliance and risk management. Lead RFx processes, market analysis, and supplier evaluations. Develop sourcing strategies and maintain vendor performance metrics. Improve processes to strengthen vendor management capabilities. Handle renewals, renegotiations, and procurement of IT tools and services. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner "We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $103,300 - $172,200 plus eligibility for annual bonus program Who You Are High school diploma required; bachelor's degree preferred. Certifications or designations relevant to the field highly preferred (CPM, CSMP, CSM, PMP, Six Sigma). 5+ years of relevant experience in IT sourcing and vendor management required. Strong project management and communication skills. Skilled negotiator with strong analytical and problem-solving abilities. Strategic thinker who influences and mentors others. Excellent at relationship building and driving consensus. Collaborative, adaptable, and effective in complex environments. Excels at organization and applies high attention to detail. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered
    $103.3k-172.2k yearly 6d ago
  • Senior Director, IT Strategy, Operations & Execution

    Vertex 4.7company rating

    Remote senior director of information & technology job

    The Senior Director, IT Strategy, Operations & Execution serves as the VP, OCIO's right hand in executing the enterprise IT and Digital Business Services (DBS) strategy and operating model. This leader drives IT governance, financial and supplier performance, strategic execution, and transformation management. The role oversees IT strategy execution, financial planning & analysis, chargebacks, value realization, the Strategic Response Team (SRT), IT post-merger Integration Management Office (IMO), vendor/supplier governance, and the Enterprise Architecture Review Board (EARB). This position is accountable for building and leading the Strategy Execution Office, managing enterprise-wide performance tracking, and orchestrating transformation initiatives across DBS. The Senior Director also leads organizational redesign, global sourcing models (onshore/GCC), and portfolio governance to ensure disciplined execution, enterprise alignment, and measurable business value. Critically, this leader brings AI literacy and digital fluency to accelerate operational efficiency, optimize execution, and scale value realization through emerging technologies and innovation frameworks. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Strategic Execution & Governance Act as trusted advisor and execution partner to the VP, OCIO in delivering the DBS strategy and target operating model. Manage OCIO cadence, governance frameworks, and enterprise reporting. Build and lead the Strategy Execution Office, ensuring discipline, transparency, and alignment to corporate objectives. Oversee the Enterprise Architecture Review Board (EARB). Direct board-level reporting, initiative tracking, and cross-functional alignment. Financial & Vendor Performance Own DBS budget, chargeback model, and financial performance. Drive transparency, accountability, and measurable value realization across IT/DBS initiatives. Govern supplier performance and oversee major vendor contracts (Accenture, BCG, Salesforce, Workday, etc.). Establish strategic supplier management and proactive optimization practices. Transformation Leadership Lead organizational redesign and modernization of GCC/onshore sourcing models. Oversee IT Transformation Management staff and the DBS GCC Coordination Office. Drive portfolio governance, escalation management, and enterprise readiness. Ensure effective change management and transformation orchestration. Innovation & AI Establish an Innovation Pipeline Framework to prototype, validate, and scale new capabilities. Embed AI, machine learning, and automation into business processes and decision-making. Partner with IT and business leaders to identify and deliver opportunities that enhance efficiency, financial optimization, and enterprise agility. People Leadership Build and mentor a high-performing Strategic Operations team, including senior managers, analysts, and GCC resources. Provide leadership development, workforce enablement, and succession planning. Foster engagement, retention, and workforce growth aligned to enterprise priorities SUPERVISORY RESPONSIBILITIES: Directly manage senior managers and analysts across Strategic Operations, Financial Management, Strategic Suppliers, GCC Coordination, and PMI Office. Oversee dotted-line resources across financial management, workforce development, and GCC delivery. Provide coaching, mentorship, and leadership development to ensure execution excellence. KNOWLEDGE, SKILLS AND ABILITIES: Proven ability to lead large-scale IT and enterprise transformations. Strong financial acumen with experience managing budgets, chargebacks, and vendor contracts. Deep knowledge of IT operating models, governance, sourcing, and portfolio management. AI literacy with ability to assess, apply, and govern emerging technologies. Excellent interpersonal and communication skills with ability to influence at senior levels. Strong leadership presence, execution discipline, and results orientation. EDUCATION AND TRAINING : Bachelor's degree in Computer Science, Information Systems, Business, or related field (Master's preferred). 15+ years of experience in IT, Strategic Operations, or related leadership roles. 7+ years in executive leadership roles driving enterprise transformation and operational execution. Demonstrated track record managing global teams, vendor governance, and enterprise change initiatives. Other Qualifications: The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners. Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough. Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Pay Transparency Statement: US Base Salary Range: $227,500.00 - $295,700.00 Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression. In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants. Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs. *In no case will your pay fall below applicable local minimum wage requirements .
    $227.5k-295.7k yearly Auto-Apply 60d+ ago
  • Director, Technical Operations

    Agility 4.6company rating

    Remote senior director of information & technology job

    Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people's lives more fulfilling. About the role We are seeking a strategic and hands-on Director, Technical Operations to manage Quality, Compliance, Technical Documentation, and Fleet Management and lead the lifecycle excellence of our products. This leader will ensure that our technology is built to the highest standards, remains compliant with global regulations, and operates at peak performance once deployed in the field. You will bridge the gap between engineering, manufacturing, and field operations, ensuring that technical knowledge is captured, compliance is ironclad, and our growing fleet is managed with data-driven precision. About the work Quality & Compliance Strategy Quality Management System (QMS): Design, implement, and maintain a robust Quality Management System (e.g., ISO 9001) that scales with the company. Regulatory Oversight: Ensure all products and operations meet federal, state, and local regulations while also complying with ISO standards. Audit Management: Lead internal and external audits to ensure continuous adherence to safety and quality protocols. Partner Quality: Drive Partner Level Quality to ensure upstream conformance throughout the product supply chain. Technical Documentation & Knowledge Management Change Management: Oversee Engineering Changes (ECO/MCO) across hardware components and firmware updates within the product set. Product Definition: Develop and version technical documentation tied to product definition within the business's PLM (Product Lifecycle Management) system. Fleet Operations & Management Process: Develop, Implement, and Measure all operational processes as it relates to fleet assets both internally within Agility facilities and externally, at customer sites. Lifecycle Management: Manage the end-to-end lifecycle of robotic units from demand signal to allocation and then deployment of the asset. Asset Tracking: Manage the Robot Fleet from a Fixed Asset perspective ensuring physical traceability of assets. Leadership & Cross-Functional Collaboration Feedback Loops: Establish "field-to-engineering" feedback loops to ensure quality issues in the fleet are addressed in future product iterations. Team Leadership: Build and mentor a multidisciplinary team of quality engineers, technical writers, and fleet analysts/coordinators. Budgeting: Manage the departmental budget for Quality, Compliance and Fleet Operations. About you Education: Bachelor's degree in Engineering, Operations, or a related technical field (Master's preferred). Experience: 10+ years in technical leadership roles, with a proven track record in Compliance, Quality Engineering, and Fleet Management. Technical Expertise: Deep understanding of QMS frameworks (ISO, Six Sigma, Lean) and fleet management software (Telematics, ERP). Communication: Exceptional ability to translate complex technical concepts into clear documentation for diverse audiences. Analytical Skills: Strong data-driven decision-making skills to manage fleet metrics and cost-of-quality analyses. Full-time Employees are eligible for Benefits: 401(k) Plan: Includes a 6% company match. Equity: Company stock options. Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees. Benefit Start Date: Eligible for benefits on your first day of employment. Well-Being Support: Employee Assistance Program (EAP). Time Off: Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually. On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations. Parental Leave: Generous paid parental leave programs. Work Environment: A culture that supports flexible work arrangements. Growth Opportunities: Professional development and tuition reimbursement programs. Relocation Assistance: Provided for eligible roles. All of our roles are U.S.-based. Applicants must have current authorization to work in the United States. Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment. Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly. Apply Now: ***************************
    $125k-178k yearly est. Auto-Apply 19h ago
  • Senior Director, Enterprise IT and SecOps

    Quartz Bio 4.5company rating

    Remote senior director of information & technology job

    QuartzBio (************** ) is a Software-as-a-Service (SaaS) solutions provider to the life sciences industry. We deliver innovative, data enabling technologies (i.e., software) that provide biotech/pharma (R&D) teams with enterprise-level access to sample/biomarker data management solutions & analytics, information, insight & reporting capabilities. Our end-to-end (from sample collection to biomarker data) suite of solutions are focused on providing sponsors information (data with context) - we do this by connecting biospecimen, assay as well as clinical data sources in a secure and scalable cloud-based infrastructure, enabling seamless, automated data management workflows, key insight development, improved collaboration, and the ability to make faster, more informed decisions. Position Summary We are seeking a strategic and hands-on Senior Director to lead our Enterprise IT and Security Operations (SecOps) functions. This role is critical to ensuring the reliability, scalability, and security of our enterprise systems while supporting a fast-paced, innovation-driven startup environment. As a senior leader, you will define and execute the overall IT and security strategy, manage cross-functional teams, and drive operational excellence across infrastructure, cloud services, endpoint management, and cybersecurity. You will be responsible for building resilient systems, implementing best practices, and ensuring compliance with industry standards while enabling agility and innovation across the organization. The ideal candidate will bring deep technical expertise, a strong track record of leading enterprise IT and security teams, and a passion for building scalable, secure environments that empower business growth. You'll collaborate closely with engineering, product, and business stakeholders to ensure technology and security are aligned with strategic goals. Key Responsibilities Oversee, maintain, and implement core enterprise IT systems including email, virtual meeting platforms, document storage, and collaboration tools. Plan, oversee and support the execution of migrating enterprise IT systems from PMG Corporate IT tenants to QuartzBio specific IT tenants per migration plan. Evaluate existing systems and identify new technologies to enhance operational efficiency and user experience. Lead and mentor a hybrid Enterprise IT team composed of full-time employees and managed services vendors. Foster a culture of accountability, innovation, and continuous improvement. Identify, negotiate, and manage outsourcing partners to support Enterprise IT and SecOps operations. Ensure service level agreements (SLAs) and performance metrics are met. Collaborate with the Governance, Risk, and Compliance (GRC) team to support and maintain the company's compliance framework. Ensure IT systems and processes align with regulatory and internal standards. Oversee SecOps activities in partnership with the IT Security Analyst and managed services provider. Support virtual Chief Information Security Officer (vCISO) and virtual Data Protection Officer (vDPO) functions. Develop and maintain IT asset management and lifecycle processes. Establish and monitor KPIs to measure IT and security performance and user satisfaction. Develop and manage the IT budget, including forecasting and cost optimization strategies. Establish and maintain business continuity and disaster recovery plans. Serve as a strategic advisor to executive leadership on technology and security trends, risks, and opportunities. Lead change management initiatives related to enterprise IT and security implementations. Ensure seamless onboarding and offboarding processes from a systems and access perspective. Monitor emerging threats and proactively adjust security posture and tools. Champion user training and awareness programs for IT systems and cybersecurity best practices. Qualifications Bachelor's degree in a related field and a minimum of 18 years of relevant work experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, or technology solutions. Minimum of 10 years of experience in managing teams. 10 + years of experience working with internal stakeholders Proven success managing complex IT environments and security programs in high-growth or startup settings. Proven experience implementing and managing an O365 tenant across enterprise environments. Strong knowledge of cloud service providers, particularly AWS, networking, endpoint management, and cybersecurity frameworks. Demonstrated success in managing GRC and SecOps through third-party providers. Relevant certifications (e.g., CISSP, CISM, PMP) are a plus. Experience with compliance audits and risk assessments. Excellent leadership, communication, and vendor management skills. Proven executive leadership and strategic impact. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Skill in defining and collecting metrics to gauge project progression. Strong ability to develop a clear point of view supported by data and analysis and can sell ideas to others. Demonstrated leadership skills include selecting, retaining, and developing team leads and obtaining high-quality work from staff. Ability to manage geographically dispersed project teams. Preferred: Experience in the life sciences industry or regulated environments. Leadership expectations: Follow Company's Principles and code of ethics on a day-to-day basis. Provide a clear and compelling vision for the organization and be able to communicate effectively with their teams and stakeholders. Think strategically and develop plans and initiatives to achieve the organization's goals, while aligning them with the company's overall strategy. Ability to attract, develop, and retain top talent across multiple teams or functions, creating a culture of learning and growth, identifying skills gaps, and providing development opportunities. Lead change initiatives effectively, managing the impact of change on teams and individuals, and engaging stakeholders in the process. Communicate effectively with their teams, stakeholders, and other leaders in the organization, providing clear direction, feedback, and performance expectations. Possess high levels of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills, to be effective leaders. Build and maintain strong relationships with their teams, stakeholders, and other leaders in the organization, fostering collaboration, innovation, and teamwork. Possess a strong executive presence, projecting confidence, credibility, and authority, and inspiring confidence in their teams and stakeholders. Make complex decisions that support the goals of the organization, taking into account the perspectives of all stakeholders and balancing competing priorities. Results-oriented, setting high standards for themselves and their teams, and holding individuals and teams accountable for achieving their goals. They should also be able to monitor progress and adjust strategies as needed to ensure success. Recognize and reward the contributions of their team members, creating a positive and supportive culture that values and celebrates success. Navigate cultural differences and work effectively with team members from diverse backgrounds, promoting inclusion and diversity within their team. Collaborate effectively with other leaders in the organization, working together to achieve shared goals and drive business success. #LI-Remote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$203,200-$304,800 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
    $203.2k-304.8k yearly Auto-Apply 1d ago
  • Director / Senior Director, Head of IT

    Pulmovant

    Remote senior director of information & technology job

    Pulmovant is a Roivant-backed clinical-stage biotechnology company developing innovative therapies for patients suffering from pulmonary diseases. Pulmovant's first program, mosliciguat is designed to provide an effective, once-daily, inhaled treatment option for patients with pulmonary hypertension (PH). Mosliciguat is a novel, potential first-in-class, sGC activator with a differentiated mechanism that may have broad applicability across the PH spectrum. Mosliciguat has been extensively characterized across a robust Phase 1 program with 170 participants dosed to date including patients with PH in the Phase 1b ATMOS study which has produced highly compelling and clinically meaningful efficacy data, as well as a favorable safety profile. Enrollment in a phase 2 trial is ongoing. As part of the Roivant family of companies, Pulmovant leverages the power of collaboration and innovation to drive progress. For more information, please visit ************************** About Roivant: Roivant specializes in developing transformative medicines at an accelerated pace through the launch of nimble biopharmaceutical and health technology entities, each meticulously tailored to address a specific medical need. Since its inception in 2014, Roivant has achieved the following critical milestones in support of its vision: built over 20 Vants; 12 consecutive positive Phase 3 trials; 8 FDA approvals; 5 successful IPOs; >$6B in capital raised; >$10B in global pharma partnerships and proceeds; and continued pipeline expansion across various modalities and therapeutic areas through in-licensing and acquisition of novel product candidates and technology platforms. In addition to a robust clinical stage pipeline, Roivant also incubates discovery-stage companies and health technology startups complementary to its biopharmaceutical business. Position: Director / Senior Director, Head of IT Summary: Pulmovant is seeking an experienced, strategic, and hands-on Head of IT, focused on R&D Information Systems (IS) to define, modernize, and operate our full R&D technology ecosystem. This leader will shape the future-state IS landscape as Pulmovant transitions from the Roivant platform to an independent operating model, ensuring that all R&D systems, data flows, and supporting infrastructure are scalable, secure, compliant, and fit for a high-growth biotech. Beyond R&D systems leadership, this role will also serve as a critical liaison between Pulmovant and Roivant IT, helping coordinate key IT infrastructure services, including IT operational support, help desk support, onboarding/offboarding workflows, equipment provisioning, and broader enterprise IT alignment. The ideal candidate combines strategic vision, enterprise IS expertise, and operational discipline, with the ability to lead high-impact initiatives while maintaining close partnerships across IT, R&D, and Roivant. Key Duties and Responsibilities Strategic Leadership & Road mapping Evaluate the current information systems and infrastructure landscape inherited from Roivant; identify strengths, weaknesses, and modernization opportunities. Develop multi-year IS and infrastructure roadmaps that align R&D and enterprise technology capabilities with Pulmovant's evolving scientific and business objectives. Define and execute the R&D IS strategy as Pulmovant transitions away from Roivant, ensuring continuity, compliance, and scalability. Advise executive leadership on modernization, emerging technology trends, AI/automation opportunities, and long-term digital strategy. R&D Systems Ownership & Digital Enablement Own the lifecycle of core R&D systems (e.g., SDMS, CTMS, eTMF, QMS, PV/Safety, Veeva Vault, SAS/biostats platforms). Lead feasibility studies, vendor evaluations, and cost-benefit analyses for all R&D IS investments. Oversee the design and delivery of system integrations supporting data flow, analytics, and operational excellence. Drive adoption of AI, automation, and analytics to improve R&D efficiency, quality, and insight generation. Cross-Functional & Infrastructure Collaboration Serve as the primary liaison between Pulmovant and Roivant IT during the transition period, ensuring coordinated delivery of infrastructure and enterprise services. Coordinate with Roivant end-user IT support, including help desk service, escalation management, and service-level expectations. Oversee and coordinate employee onboarding/offboarding workflows, including account provisioning, access management, equipment requests, and IT orientation. Ensure timely and efficient management of endpoint devices, licenses, collaboration tools, identity/access management, and enterprise applications used by R&D. Work with Roivant IT to ensure Pulmovant's infrastructure (network, security, collaboration platforms, identity management) meets operational, compliance, and scalability needs. Develop plans to transition relevant infrastructure services from Roivant to Pulmovant as applicable. Operational Excellence, Security & Compliance Establish and enhance processes for IT demand management, resource allocation, project delivery, vendor management, and service operations. Partner with Quality to ensure strong CSV/CSA practices and maintain full GxP compliance across the R&D IS ecosystem. Ensure compliance with 21 CFR Part 11, GxP, GDPR/HIPAA, cybersecurity standards, and Pulmovant's security policies. Advise on IT policies, SOPs, system management standards, and risk mitigation strategies. Drive continuous improvement of operational reliability, system performance, and user experience. Leadership & Team Development Lead and grow a team of IS professionals, contractors, and managed service providers. Manage multi-vendor relationships, ensuring high-quality service delivery, clear accountability, and value realization. Communicate system strategies, technology needs, and project updates clearly to executive leadership and cross-functional partners. Education and Experience Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or a related technical field (advanced degree preferred). 8-10+ years of progressive IT or IT consulting experience, with 5+ years supporting R&D in life sciences or a related high-tech, regulated environment. Essential Skills and Abilities Strong knowledge of R&D system landscapes, including SDMS, CTMS, eTMF, QMS, PV systems, and Veeva Vault. Proven success designing and implementing digital transformation strategies, cloud-based solutions, and modern enterprise architectures. Familiarity with GxP, 21 CFR Part 11, HIPAA/GDPR, and regulated IT best practices. Experience in enterprise architecture, data integration, information security, and system interoperability. Demonstrated ability to manage multi-site or multi-vendor IT projects in regulated environments. Experience coordinating IT infrastructure support, help desk operations, onboarding/offboarding, or device management is a strong plus. Excellent communication, leadership, and stakeholder engagement skills, with executive-level presence. Pulmovant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will not accept unsolicited resumes nor outreach from agencies. Please do not send agency resumes to our website or Roivant Sciences and affiliated employees. Thanks!
    $125k-187k yearly est. Auto-Apply 15h ago
  • Senior Manager of Data Engineering and AI Automation, Business Systems

    Stitch Fix 4.5company rating

    Remote senior director of information & technology job

    , Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Team The Business Systems team is the strategic technology and data partner for our company's core operations. We are the architects and owners of the tech stack that powers our Finance , Procurement, Merchandising and HR/ People and Culture functions. We partner directly with business leaders to design, implement, and optimize scalable systems. But our work doesn't stop at the application layer. We are also responsible for transforming our business data into a strategic asset. Our team builds and manages the data engineering pipelines, analytics dashboards, and next-generation automation and Gen AI solutions that serve these functions. From core retail domain to our Stitch Fix specific data models, our work ensures data integrity, delivers critical insights, and empowers our leaders to make data-driven decisions. If you love solving complex business challenges with technology and data, and want to make a tangible impact on how our company operates, you'll fit right in. About the Role We're seeking a strategic Senior Engineering Manager to lead our Business Systems Data & Insights team, serving critical domains including Finance (Accounting, FP&A), Merchandising, Procurement, and HR/People & Culture. This is a high-impact, high-visibility role where you will shape the future of how Stitch Fix leverages data and AI to drive key business decisions and directly influence company strategy. You will be responsible for driving our data and AI transformation by building scalable data infrastructure, advancing analytics capabilities, implementing intelligent automation, and accelerating Gen AI adoption across these essential business functions. You're excited about this opportunity because you will... Lead and Mentor a World-Class Team: Hire, develop, and lead a high-performing team of data engineers and automation specialists. Foster a culture of technical excellence and continuous improvement, empowering your team to build robust solutions for data, automation, and AI. Own Critical Data Infrastructure: Build and own end-to-end data solutions, including ETL/ELT processing frameworks, data orchestration, metrics frameworks, and scalable data models optimized for retail financial data, P&C/HR analytics, and operational metrics. Drive AI & Automation Innovation: Establish and evolve automation and Gen AI frameworks purpose-built for Finance and HR. You will drive innovation in Gen AI applications, creating agents and automation that fundamentally transform how these teams work. Ensure Financial & Data Integrity: Build robust, compliant systems that meet the highest standards for financial data integrity. You will ensure all data systems comply with SOX (Sarbanes-Oxley) requirements, implementing necessary controls and audit trails, while partnering with Compliance, Internal Audit, and Finance teams to meet all regulatory requirements (including GDPR, CCPA, etc.). Partner to Solve Complex Challenges: Collaborate closely with a diverse set of stakeholders-from business leaders in Finance and People & Culture to engineering partners in Product, Data Platform, and HRIS-to solve complex data and business challenges at scale. Define Strategy and Execute with Autonomy: You will have the autonomy to shape the team's strategic roadmap and investment priorities based on business impact. You will be responsible for both strategic planning and hands-on delivery, including enhancing current tools and providing direct support to your business partners. We get excited about you because you have... 8+ years of professional experience in data engineering, analytics engineering, or related technical roles, with demonstrated progressive responsibility 3-5+ years of engineering management experience, leading teams of 3-10+ engineers with proven track record of building high-performing teams Expert-level Python and SQL skills with production-grade code quality and design patterns Hands-on experience building and scaling data pipelines using modern orchestration tools (Airflow, or similar) Deep understanding of data modeling, dimensional modeling, and data warehouse design patterns Experience with batch and stream processing using Spark, Flink, or similar distributed computing frameworks Proficiency with cloud data platforms (AWS, GCP, or Azure) and modern data stack tools Strong experience with BI and analytics tools (Looker, Tableau or similar) ETL/ELT development experience with tools like Fivetran, dbt, or custom frameworks Working knowledge of retail financial data (FP&A metrics, merchandise planning, corporate accounting, or procurement analytics) Familiarity with HR data models (headcount analytics, compensation, performance management, or recruiting metrics) Experience integrating with ERPs (Oracle Fusion, NetSuite, Workday or others) and connected planning tools (Anaplan, Adaptive Planning, Essbase) Understanding of SOX (Sarbanes-Oxley) compliance and IT general controls (ITGCs) Experience implementing data controls, audit trails, and access management for financial and HR systems Exceptional cross-functional communication skills-able to translate complex technical concepts for business audiences Strong prioritization skills with business impact and ROI in mind Experience working autonomously and taking ownership of complex projects from conception to deliver Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$138,000-$230,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
    $138k-230k yearly Auto-Apply 50d ago
  • Strategy & Operations, Infrastructure

    Stripe 4.5company rating

    Remote senior director of information & technology job

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Strategy & Operations (S&O) team for Infra is responsible for enabling the continued rapid growth and operational excellence of one of Stripe's most strategic areas - the infrastructure group. This role sits at the intersection of product, engineering, strategy, finance, data, GTM and day-to-day execution, ensuring the infra organization is well-informed, running efficiently and poised to deliver on the future product needs. As a key member of this team, you will tackle a diverse array of challenges that underpin Stripe's technical foundations which will span system scalability, platform reliability, and efficiency. You will provide the analytical rigor and operational pragmatism necessary to scale Stripe's infrastructure in a way that is both technically resilient and fiscally sustainable. Operating with a high degree of autonomy, you will lead critical strategic projects, translate complex system performance and capacity trends into actionable infrastructure requirements, and drive the high-stakes architectural and resource decisions necessary for Stripe's long-term growth. The Infrastructure Strategy & Operations team is a vital partner to Stripe's engineering leadership and the Office of the CPTO, focused on three core pillars: Setting and Driving the Engineering Agenda: We design the organizational structures and operating models that enable our infrastructure to scale ahead of the business. We lead critical technical governance forums and synthesize system-level health metrics such as utilization, latency, and fleet reliability into strategic insights for senior leadership. Strategic Capacity & Infrastructure Planning: We deliver objective, data-driven strategies for our platform roadmap. By modeling future infrastructure needs against business growth forecasts, we ensure our global hardware and software investments are proactive rather than reactive, bridging the gap between deep engineering requirements and financial reality. Program/Process Incubation: We add structure and clarity to ambiguous problems, leading and influencing large cross-functional teams to stand up and define new programs and processes that simplify how we run the business. We lead cross-functional initiatives to stand up new programs focused on infrastructure efficiency and resource optimization without compromising developer velocity. What you'll do Partner with Infrastructure leadership to define the long-term strategic vision and build the annual operating plans, ensuring alignment with Stripe's overall company strategy. Maintain a pulse on the financial health/cost of Infrastructure including relevant trends, and proactively surface areas of concern or opportunity. Build and own models for in-depth analyses & benchmark key metrics to help inform our overall strategy and make the right growth decisions for Infrastructure. Obsess over our top infrastructure efficiency metrics, helping to surface, track, and drive initiatives that will move the needle. Support cross-functional execution across priority projects, ensuring alignment between teams (e.g., product, engineering, marketing, sales, support). Design and implement operational systems and processes (e.g., reporting dashboards, planning forums, decision-making workflows) that help the infrastructure group scale efficiently. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of experience in strategy & operations, data science, finance, product management, or similar roles at technology companies Experience working in highly cross functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment Critical and first principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions Passion for digging deep into data and problem solving Experience in data analytics with demonstrated ability in navigating large data sets and/or SQL Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales Demonstrated ability to thrive in influence without authority environments Good balance of business and technical acumen An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity Preferred qualifications Previous experience in Infrastructure strategy (e.g., Compute, Storage, Networking, IT, Security or Developer Platforms), the Payments ecosystem, or high-scale Fintech is highly preferred. Proven ability to facilitate large-scale technical forums and planning sessions, maintaining a focus on measurable goals, infrastructure SLAs, and ROI-driven outcomes. Experience driving creative solutions for capacity and efficiency bottlenecks, with a track record of effectively influencing the roadmaps of cross-functional engineering and product teams.
    $144k-212k yearly est. Auto-Apply 2d ago
  • Sr. Director, IT Infrastructure

    Alpha II 3.3company rating

    Remote senior director of information & technology job

    Job Description Sr. Director, IT Infrastructure Location: This is a remote position open to candidates based in US, preference for Eastern and Central Time Zone Reports to: Chief Technology Officer Who We Are At Aptarro, we believe the best work happens when people feel valued, supported, and empowered to thrive! Our culture is grounded in our A.R.R.O.W core values, which guide everything we do and keep us moving forward - together. ✔Agile Mindset - We adapt and pivot with purpose. ✔ Relentless Resourcefulness - We find solutions, no matter the challenge. ✔ Raise Your Hand - We step up, own it, and contribute. ✔ Only What Matters - We simplify and focus on what drives impact. ✔ We Do Hard Things Together - We solve tough problems as a team. We help healthcare providers get paid accurately and on time-without getting stuck in the complexity of billing, coding, and compliance. Our Revenue Cycle Management (RCM) solutions reduce denials, ensure compliance, and integrate seamlessly with EHRs, practice management, and hospital information systems-so providers can focus on what matters most: patient care. We help our customers make right easy-every day. What You'll Do Reporting to the CTO, the Chief Technology Officer, the Senior Director of IT will be responsible for shaping and executing the company's IT strategy, ensuring that all systems, applications, security, and technologies align with business goals. This role involves overseeing the entire IT department, leading digital transformation initiatives, and implementing efficient scaling solutions. It is critical for driving operational excellence and empowering innovation for business success. In this role, you will: IT Strategy & Leadership: Develop and implement a comprehensive IT strategy aligned with the company's goals and growth plans. Technology Infrastructure: Lead the design, implementation, and maintenance of scalable and secure infrastructure, including cloud systems, data storage, and networking solutions. In depth knowledge of the Azure Cloud environment including Kubernetes and the ability to scale solutions efficiently and effectively. Team Development: Build, mentor, and manage a high-performing IT team to support company operations and ensure smooth technological execution across departments. Help desk/Tech Support SLA's and Metrics. Implement processes/practices/workflows to improve customer satisfaction of committed ticket turnaround times. Cybersecurity: Establish and oversee a robust cybersecurity framework to protect company data, intellectual property, and customer information. Digital Transformation: Identify and lead initiatives for the implementation of new technologies, automating processes, and integrating systems to drive efficiency. Collaboration & Stakeholder Management: Work closely with other departments (OPS, engineering, finance, HR, etc.) to ensure IT supports their needs while enhancing collaboration and productivity. Vendor Management: Manage relationships with external vendors and service providers to ensure effective implementation and maintenance of tools, services, and software. Budgeting & Cost Optimization: Develop and manage the IT budget, ensuring cost-effective solutions that balance performance and scalability with fiscal responsibility. Disaster Recovery & Business Continuity: Design and implement disaster recovery and business continuity plans to mitigate potential risks to business operations. Compliance & Governance: Ensure IT policies, procedures, and systems comply with industry regulations, standards, and best practices. What You'll Bring Bachelor's or master's degree in computer science, Information Technology, or a related field. 15+ years of experience in IT leadership roles, with a proven track record in scaling technology in a company with many acquisitions in a fast-growing environment. Extensive experience in Data Center consolidation, post acquisitions. Strong understanding of Azure cloud infrastructure and DevOps practices a must. Experience in cybersecurity, data privacy, and managing compliance with relevant regulations (SOC, HIPAA, PCI, etc.). Excellent leadership, communication, and collaboration skills, with the ability to work cross-functionally and influence at all levels. Experience in digital transformation and automation is highly desirable. Problem-solving mindset with the ability to make strategic decisions in a fast-paced environment. This role is ideal for a strategic IT leader with a passion for driving innovation and a hands-on approach to problem-solving. If you're ready to lead and transform an IT team into a cutting-edge tech team at a mature PE owned firm, applications are welcomed! Equal Employment Opportunity: Aptarro is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state or local protected class. class.
    $110k-167k yearly est. 13d ago
  • Director, Technical Professional Services

    Gehc

    Remote senior director of information & technology job

    SummarySolutions for Enterprise Imaging (SEI) is looking for a dynamic, growth-minded enterprise software services professional to lead a team of technical specialists and integration experts in delivering radiology, cardiology, and digital pathology enterprise imaging solutions to customers across the US and Canada. This leadership role, reporting into the VP of Services, is key to the overall customer experience from pre-sales assessment through solutions design, planning, and successful implementation of on-premises and cloud solutions. Driving the adoption a global delivery model, enhancing quality, efficiency and time to value for customers, and getting ready for increasingly cloud-first deployments, are key focus areas for transformation. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionResponsibilities: Become a trusted advisor to customers. Create, maintain and assume accountability for a culture of high customer service and satisfaction. Provide strategic leadership to team, foster professional growth, drive high standard for performance and development. Engage with customers to ensure project success through the pre-sales to implementation lifecycle. Manage resource allocation, scheduling and project delivery oversight, meeting or exceeding KPIs. Collaborate effectively with cross-functional teams across the business to ensure organizational training and readiness, refine deployment strategies, promote knowledge sharing and best practices. Apply lean methodologies to enhance operational productivity and drive continuous improvement. Weekly, monthly and quarterly reporting on regional services operations. Deliver engaging, informative and well-organized presentations, as needed, to internal and external stakeholders. Qualifications and Competencies: Bachelor or Master's degree in computer sciences, healthcare systems, IT, business or equivalent. Minimum of 5 years of relevant experience in healthcare IT, with a proven track record leading technical professional services teams delivering enterprise engagements from inception through completion, preferably in radiology and/or cardiology software. At least 3 years of experience leading cloud solution implementations in healthcare. Track record of building and leading high-performing, multi-cultural, global delivery teams. Customer facing experience from requirements analysis through technical solution design, planning and successful execution of healthcare imaging systems. Experience understanding, tracking, reporting and managing key financial and operational metrics for enterprise software professional services engagements. Planning, prioritizing, reporting, problem solving and analytical capabilities. Excellent verbal and written communication skills, executive-level presentation experience. Strong interpersonal and leadership abilities. Attention to detail and a concern for quality. This role does not offer visa sponsorship or relocation assistance. Travel expectation is around 20%. #LI-CH3 #Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $134,400.00-$201,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE HealthCare will require proof of status prior to employment. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: April 25, 2026
    $134.4k-201.6k yearly Auto-Apply 25d ago
  • Payments Operations - Infrastructure Team -Paris, Brussels or Frankfurt

    EBA Clearing

    Remote senior director of information & technology job

    Vacancy Name Payments Operations - Infrastructure Team -Paris, Brussels or Frankfurt Vacancy No VN066 Employment category Employee Contract Type Permanent Working Time basis Full Time Job Details The Company EBA CLEARING is a provider of pan-European payment infrastructure solutions. Founded in 1998, the company is owned by 48 of the major banks operating in Europe and based on a country-neutral governance model. The payment systems of EBA CLEARING is pan-European by design and desire: they are developed in close co-operation with the Company's multinational user community and best-of-breed technology partners. Before applying for this position, which is based in Paris (France), Brussels (Belgium), or Frankfurt (Germany), please ensure that you are already authorised to work in the European Union. Please apply with a CV in English. The position The Operations Unit is responsible for the operation and business administration of all EBA CLEARING payment services. As member of our Infrastructure and Development Team, you will: * oversee daily payment processing and settlement * support testing activities of new payment services * coordinate technical and functional releases * manage resilience testing activities * monitor infrastructure and security * represent the team in transversal projects * assess risk and security levels of business processes In this position based in Paris, Brussels or Frankfurt, you will report to the Team Leader of Infrastructure Management and Development. The profile Master's degree in finance, business administration, operations management or a related field * At least 2-3 years of experience working in financial services, ideally with practical experience in the operation of payment infrastructures or in transaction banking environments * Knowledge of financial messaging, protocols and related infrastructures and communication channels (e.g. ISO 20022, Swift, SIANet, EBICS) * Change management experience * Experience in managing business resilience and continuity processes * Testing experience (i.e. APIs, payment systems) * Work experience in Operations * Proficiency in English. Any additional European language would be a real plus. * Good knowledge of Microsoft Office * Authorisation to work in the European Union * Ability to work in shifts (daytime) Desired skills: * Intercultural communication * 'Customer-first' attitude in everyday responsibilities * Analytical thinking and efficient problem solving * Ability to anticipate problems, needs and changes and to evaluate operational risks * Attention to detail while managing multiple tasks simultaneously * Ability to work autonomously in a fast-paced environment * Ability to make decisions under pressure What we offer At EBA CLEARING, we develop ideas together, within and across teams and with our stakeholders, and we are ready to adapt whenever needed. The projects awaiting you will give you the opportunity to learn, excel and grow. Our people are our most valuable asset, and we want to contribute to the well-being of our staff at work and beyond with: * a competitive salary package * attractive benefits package including a sports and cultural activities budget and meal tickets * professional development opportunities including training budgets and internal mobility * a flexible work environment including the option to work from home * happy workplace initiatives including well-being workshops, social events, green initiatives, onboarding support and more Visit our website to learn more about EBA CLEARING and submit your application via our career portal. . EBA CLEARING is committed to equal opportunity and diversity and inclusion, as we are convinced that our individual experiences and overall diversity are our key strength. All our recruitment decisions are based solely on the individual's qualifications, skills and experience along with the job requirements. EBA CLEARING ensures compliance with the principle of non-discrimination towards any person in the context of a recruitment procedure, access to an internship or an in-company training period in the different countries in which it recruits. If you have any question regarding the interview process, please let our Talent Acquisition Specialist know.
    $110k-169k yearly est. 60d+ ago
  • Director of IT Infrastructure

    SB Financial Group Inc. 4.0company rating

    Senior director of information & technology job in Dublin, OH

    Job Description Education List education requirements A B.S. or B.A. degree in Computer Science, Information Systems, Information Technology, or equivalent Experience A minimum of five (7-10) years' of experience successfully managing technology and leading IT infrastructure teams in a financial services organization. Hands-on experience implementing technology improvements and running project implementation leveraging outsourcing models. Minimum of 5 years of experience in technical disciplines included in the areas of responsibility for this area. Preferred Skills Microsoft platform including Office365, Windows Server, and Domain Controllers. Cisco Phone Systems and VOIP. Project Management and technology deployment. Administration of cloud based solutions. Experience with SQL and SQL database administration. Information Security. VMWare management Role and Responsibilities Hands-on Leader reporting to the Chief Technology Innovation Officer, responsible for managing the vision, implementation and operations of our IT Infrastructure for State Bank and affiliates across 25 locations in our footprint. The Director of IT Infrastructure will partner with key internal stakeholders to improve and evolve our digital transformation, while maintaining Information Security across our technology platforms. Manage the following technology components for SB Financial: Phone System, Telecommunications, Networking, Data Center, Desktop computing, Disaster Recovery, Core Applications, Collaboration Tools, Help Desk, Backups, Data Protection. Essential Duties Develop a Technology Infrastructure strategy and implementation roadmap in collaboration with CTIO and other business leaders. Understanding of IT trends and opportunities that can create business value. Member of the IT Strategic Council. Participate in strategic activities to continue development of our enterprise architecture, cloud and outsourcing strategies. Lead and develop a team of professionals to improve working knowledge of technology used within the bank organization and assist in the effective adoption and usage of technology with the end user community. Manage technology infrastructure planning and deployment utilizing project management methodologies. Maintain Company-wide Technology Operation Services within the established Service Level Agreements. Lead our Disaster Recovery Plan and testing activities. Leverage 3rd party vendors for the execution of projects and maintenance activities as required. Balance tactical and strategic demands. Actively manage relevant Vendor Relationships and our Technology Replacement Program. Actively monitor for software vulnerabilities and oversee our Patching program. Ensure all activities follow proper SDLC practices including testing. Actively participate in the User Access Management process by executing required onboarding and off-boarding procedures. Conduct quarterly User Access Reviews for the set of applications assigned. Develop best practices and operating procedures to support sustained operational efficiency. Collaborate with relevant personnel to provide information for IT audits and examinations. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 19. Coordinates specific work tasks with other personnel within the unit or department as well as with other units and departments in order to insure the smooth and efficient flow of information. 20. Complies with established operating policies and procedures in order to maintain adequate controls and to support the Bank's adherence to outside regulatory requirements. 21. Communicates with management and staff personnel in order to integrate goals and activities. 22. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 23. Lead the implementation and operation of cybersecurity and compliance controls throughout our IT infrastructure 24. Lead IT helpdesk services and practices company-wide including required third-party vendors to support request and incident management. 25. Maintains appropriate records and provides assigned reports. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances. Physical Requirements Occasionally ascends/descends stairs to move through the different floors of the location. Must be able to position self to accomplish tasks in various environments including tight and confined spaces. Must be able to remain in a stationary position more than two-thirds of the time. The person in this position needs to occasionally move about inside the office to accomplish tasks. Occasionally adjust or move objects up to 20 pounds in all directions. Frequently communicates with others to exchange information. Constantly moves wrists, hands, and/or fingers. Must be able to operate motor vehicles or heavy equipment. Must be able to assess the accuracy, neatness, and thoroughness of the work assigned. Occasionally exposed to high temperatures and low temperatures. Occasionally has to work around noisy environments. Occasionally exposed to outdoor elements such as precipitation and wind. Occasionally exposed to hazardous conditions. Occasionally exposed to poor ventilation. Occasionally has to work around small and/or enclosed spaces. Medium work that includes moving objects up to 50 pounds.
    $119k-151k yearly est. 6d ago
  • Senior Manager, Quality Management Systems

    Crispr Therapeutics AG 4.6company rating

    Remote senior director of information & technology job

    Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California, and business offices in London, United Kingdom. Position Summary This position will be responsible for building, managing, and administering CRISPR's Quality Management System, specifically the Deviation, Change Control and CAPA processes. The candidate will administer Kivo QMS and will ensure compliance with established procedures. Enhancement of existing procedures, and creation of new best practices will be a critical component of this role. Responsibilities * Lead the QMS Program, specifically the deviation, CAPA, & change control programs * Develop, improve, and administer the QMS Program * Act as Kivo QMS business administrator * Provide subject matter expertise to improve the QMS * Develop and improve Quality department procedures * Train new users on Kivo QMS * Ensure compliance with approved CRISPR procedures as they relate to the creation and approval of QMS records * Coordinate periodic review of QMS records * Generate metrics to ensure on-time record closure and identify corrective actions * Develop and present QMS metrics to management * Create best practices for authoring technical investigations, root cause analysis tools, and corrective and preventive actions * Meet with QMS record owners and participants to ensure proper system usage * Support internal and external audits related to the QMS * Enhance the Quality Culture by being a proactive and professional resource for the business. Minimum Qualifications * Minimum of 10+ years' experience in related Biopharmaceutical QMS roles * Experience in Biopharmaceutical QA and/or Quality System improvement roles is preferred * BA or BS is preferred though long-time experience in QA may be acceptable * Strong organizational skills and attention to detail * Strong interpersonal skills * Computer skills and previous experience with eQMS * Ability to provide subject matter expertise regarding QMS implementation and administration * Systems Administration experience Preferred Qualifications * MS or advanced degree * Experience with Gene Therapy / Cell Therapy products * Previous experience with Kivo QMS * Computer System validation experience * Entrepreneurial and results driven * Project Management experience * MS Office proficiency Competencies * Collaborative - Openness, One Team * Undaunted - Fearless, Can-do attitude * Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems. * Entrepreneurial Spirit - Proactive. Ownership mindset CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site. Senior Manager: Base pay range of $130,000 to $150,000+ bonus, equity and benefits The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities. CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. To view our Privacy Statement, please click the following link: ***********************************************
    $102k-165k yearly est. 60d+ ago
  • Director, GTM Technology Operations and PMO

    Procore Technologies, Inc. 4.5company rating

    Remote senior director of information & technology job

    We are seeking an exceptional Director, GTM Technology Operations and PMO, to drive operational excellence and strategic initiaves, in GTM Systems, Data and Process organization. This leadership position will be instrumental in shaping how we scale our operations, optimize processes, and deliver world-class services that power Procore's growth. In this role, you will be driving the operational arm of the GTM Technology function through rigorous oversight, leading the cross-functional program management of our most critical GTM initiatives. You will act as the bridge between technical execution and business outcomes, ensuring we aren't just delivering features, but delivering business value. This opportunity can work remotely from any US location, and we are looking for someone to join us immediately. What You'll Do: Strategic Partnership & Execution * Act as a Strategic Partner & Cross-Functional Orchestration: Collaborate with IT delivery leads across Sales, Alliances, Marketing, Finance, and Product. You will align GTM technology priorities to business goals, ensuring cross-functional execution is consistent, on track, and transparent. * Launch High-Impact Initiatives: Launch and scale strategic programs that accelerate revenue growth and strengthen GTM application delivery capabilities. You will partner with delivery leads to ensure rigorous prioritization and high-performance execution. * Executive Counsel: Provide executive-level counsel and support through briefing materials, agenda setting, strategic communications, and program orchestration. You will serve as the primary liaison to executive stakeholders, translating technical progress into business impact. Operational Excellence & Financial Governance * Own the "Business of IT": Own departmental budgets, OKRs, and utilization metrics. You will drive financial discipline, proactive performance management, and alignment to company objectives, ensuring we are tracking towards the business outcomes our technology initiatives are driving. * Budget Management: Own the GTM Technology departmental budget. Oversee forecasting, variance analysis, and software licensing optimization to ensure fiscal responsibility. * Establish Operating Rhythms: Design and maintain operating rhythms (status reports, QBRs, planning sessions) that drive accountability, transparency, and executive alignment across the organization. * Architect Scalable Frameworks: Architect scalable operational frameworks and lead continuous improvement initiatives to enhance efficiency, enable KPI-driven decision-making, and optimize resource allocation. Program Delivery & Transformation * Outcome-Based Metrics & Executive Reporting: Define and implement metrics that measure business outcomes (e.g., revenue velocity, efficiency gains) over mere technical outputs. Create dashboards and deliver regular executive reporting to communicate portfolio health, value realization, and ROI to C-suite and VP-level leaders. * Cross-Functional Delivery Oversight: Review delivery across Lead-to-Cash systems (CRM, CPQ, Billing, Analytics, and downstream integrations) to ensure seamless operations, trusted data, and transparency across GTM teams. * Consulting Mindset & Transformation Agent: Identify and resolve GTM process inefficiencies using a consulting mindset to deliver scalable, data-driven solutions with speed and precision. You will act as a transformational agent, bringing an enterprise mindset to scale our processes as Procore grows. * Change Management: Lead the organizational and cross-functional change management strategy for complex rollouts, ensuring that engineering outputs result in high user adoption and minimal disruption. * Team Leadership: Recruit, mentor, and lead a high-performing team of Program Managers, Scrum Masters, and IT Operations Analysts, fostering a culture focused on business outcomes through technology. What You'll Need: Experience & Education * Bachelor's degree in Business Administration, Operations Management, Computer Science, or a related field (MBA preferred). * 15+ years of progressive leadership experience in technology operations, program management, and/or business transformation at enterprise companies. Leadership & Skills * GTM Fluency: Strong understanding of the Lead-to-Cash lifecycle and the engineering complexity behind GTM systems (Salesforce, Marketo, Zuora, etc.). * OKR Mastery: Strong background in OKR methodology and implementation; ability to connect daily tasks to high-level strategic goals. * Metrics & Measurement: Excellence in performance measurement and metrics tracking. You have key experience and leadership tracking metrics to ensure we are tracking towards the business outcomes our technology initiatives are driving. * Program Delivery & Communication: Proven experience leading IT PMO teams, in stakeholder management and executive communication. * Financial Acumen: Deep experience managing large budgets , resource capacity planning, and vendor/contract management in a large-scale IT organization. Additional Information Base Pay Range: 174,400.00 - 239,800.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
    $129k-164k yearly est. 10d ago
  • Director, IT Systems Product Strategy Americas

    Vertiv 4.5company rating

    Senior director of information & technology job in Westerville, OH

    The Director, IT Systems Product Strategy - Americas ensures alignment between Americas Sales organization, Americas Sales Operations organization, Americas Finance organization, and the IT Systems Business Unit organization regarding pipeline, orders, sales, and other key financial metrics for the IT Systems Business Unit. Reporting directly to the Vice President, Strategy and Portfolio Growth for the Americas, this role will also drive visibility and monitoring of regional IT Systems product margins, including pricing initiatives, VAVE, cost-out programs, etc. The role will lead product-related strategic planning processes for the Americas region related to the IT Systems Business unit. It will also define product business cases for new product development and execute on existing products. Finally, this role will serve as a unified market and customer intelligence provider for the Americas Region. RESPONSIBILITIES Lead analysis of and efforts to improve the margin and profitability of the IT Systems Business Unit and its subsidiary Product Lines. Serve as a key contributor for the Americas Region for IT Systems related topics in Pipeline, Orders, Sales, and Demand Planning meetings. Define and execute pricing strategies in partnership with the IT Systems Business Unit, Americas Finance, Sales, and Sales Ops. Serve as the key stakeholder for the Americas region for IT Systems related NPDI product launches. Liaise closely with the Americas IT Systems Technical Sales/Application Engineering Teams. Research market trends, demand drivers, customer needs, and the competitive landscape. Partner with the IT Systems Business Unit, Sales and Sales Ops to ensure Sales Enablement processes and best practices are established for new and evolving products. Collect voice of customers and product business cases and share with global products teams. Develop and track metrics to evaluate post-launch sales performance of new offerings, including pipeline and quotation. Lead IT Systems Strategic Planning efforts for the Americas Region, partnering with the IT Systems Business Unit, the Americas Strategy Team, the Americas Finance Team, and Americas Sales Teams. QUALIFICATIONS Bachelor's degree in Engineering, Business, or a related field; Master's degree in Engineering or Business Administration is preferred. 8-10 years in technical, product service, strategic planning, sales, marketing or directly related experience. Experience with IT Systems products and solutions preferred. Strong business acumen and ability to act as a CEO for the products being covered. Ability to quickly develop cross-functional relationships to achieve business objectives. Technical expertise to translate stakeholder needs/pain points to solutions. Able to combine long-term and short-term goals by setting priorities. Ability to interact with all levels within the organization from entry level to executive. Attitude to act as a leader in their role and with curiosity in all that's new (market trends, new technologies etc.). Language skills: fluent in English, written and verbal required. Proficiency with Microsoft Office suite, Smartsheet and other business applications. PHYSICAL & ENVIRONMENTAL DEMANDS No special physical requirements. TIME TRAVEL REQUIRED Up to 10% as needed. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
    $101k-144k yearly est. Auto-Apply 45d ago
  • Manager, Epic Revenue Cycle Applications - Business Applications/Information Solutions (Remote)

    Musckids

    Remote senior director of information & technology job

    The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC's clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following: Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC005304 SYS - IS Revenue Cycle & Epic HIM Pay Rate Type Salary Pay Grade Health-32 Scheduled Weekly Hours 40 Work Shift The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC's clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following: Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management. Additional Job Description Required Education/Skills/Work Experience: A bachelor's degree in a technical discipline, business or healthcare administration, or related field required; master's preferred. Ten (10) years of experience supporting clinical information systems may be considered in lieu of a bachelor's degree. A minimum of five (5) years' direct experience delivering and supporting healthcare systems/applications. Required experience/skills: Strong interpersonal and leadership skills; Proven experience building stakeholder relations and customer service; Ability to research and develop a strategy to grow teams and manage applications; Strong communication and presentation and communication (written/verbal) skills. Demonstrated expertise implementing and/or upgrading an integrated electronic health record (EHR) Preferred experience/skills: Experience with Epic with at least one Epic certification; Other related certifications to include PMP, ITIL, Six Sigma, Informatics; Patient engagement experience. Physical Requirements Mobility & Posture Standing: Continuous Sitting: Continuous Walking: Continuous Climbing stairs: Infrequent Working indoors: Continuous Working outdoors (temperature extremes): Infrequent Working from elevated areas: Frequent Working in confined/cramped spaces: Frequent Kneeling: Infrequent Bending at the waist: Continuous Twisting at the waist: Frequent Squatting: Frequent Manual Dexterity & Strength Pinching operations: Frequent Gross motor use (fingers/hands): Continuous Firm grasping (fingers/hands): Continuous Fine manipulation (fingers/hands): Continuous Reaching overhead: Frequent Reaching in all directions: Continuous Repetitive motion (hands/wrists/elbows/shoulders): Continuous Full use of both legs: Continuous Balance & coordination (lower extremities): Frequent Lifting & Force Requirements Lift/carry 50 lbs. unassisted: Infrequent Lift/lower 50 lbs. from floor to 36”: Infrequent Lift up to 25 lbs. overhead: Infrequent Exert up to 50 lbs. of force: Frequent Examples: Transfer 100 lb. non-ambulatory patient = 50 lbs. force Push 400 lb. patient in wheelchair on carpet = 20 lbs. force Push patient stretcher one-handed = 25 lbs. force Vision & Sensory Maintain corrected vision 20/40 (one or both eyes): Continuous Recognize objects (near/far): Continuous Color discrimination: Continuous Depth perception: Continuous Peripheral vision: Continuous Hearing acuity (with correction): Continuous Tactile sensory function: Continuous Gross motor with fine motor coordination: Continuous Selected Positions: Olfactory (smell) function: Continuous Respirator use qualification: Continuous Work Environment & Conditions Effective stress management: Continuous Rotating shifts: Frequent Overtime as required: Frequent Latex-safe environment: Continuous If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $109k-139k yearly est. Auto-Apply 8d ago
  • Senior Manager National Systems Training

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior director of information & technology job in Columbus, OH

    The Field Force Effectiveness team at Otsuka America Pharmaceutical, Inc. plays a highly visible role in optimizing the performance of the sales and marketing efforts, for the field sales teams. As a result, Systems Training plays a key role in ensuring that the sales force understands how to effectively utilize our technology to enhance customer interactions, optimize selling opportunities and provide insight on our business processes that support our business. The Senior Manager of National Systems Training work with the field sales teams to design, develop and deliver new hire systems tech training on our InGenius (CRM System), ORION (Field Reporting) and Business Planning system across all brands. The role is also responsible or continual training on system enhancements and capabilities for the organization. In addition, the role will require system training content updates and cross collaboration between systems owners and multiple departments such as compliance, operations, IT, sales leadership, and marketing partners. The Senior Manager of National Systems Training will report to the Director, of Marketing and Sales Technologies and partner closely Training & Development & Home Office functions. In addition, the role will work with our internal Field Force Effectiveness points to identify user experience improvements and capabilities that better support a seamless customer interaction in the field. **Core Responsibilities:** + New Hire system training CRM, Field Reporting and Business Planning across all commercial sales teams + Responsible for developing and updating training materials and curriculum to reflect system enhancements + Provide ongoing training on system enhancements to support the field sales teams + Coordinate with Field Training and Development teams on New Hire Training content and agenda + Identify key user experience insights and ongoing system training opportunities collected from field ride observations + Incorporate business processes education in training sessions to support Otsuka's ways of working + Work closely with the Field Force Effectiveness team to identify user experience improvements + Partner with system owners to design training content to support enhancements and new capabilities + Develop pull through strategies to support ongoing system and business process learnings for the field. Such as Specialty Attestation, Customer Affiliations, Precall and Post Call Planning, Field Reporting Insights etc. + Work closely with cross-functional teams and stakeholders to define training needs and requirements **Qualifications:** Required + Bachelor's degree: MBA or other related graduate degree preferred + Ability to communicate technical information in a way that is easy to understand for the field and effectively identify key selling opportunities + Strong command of CRM, Field Reporting and Business Planning systems and the ability to train on them + Previous experience in a Region or Ecosystem point role that supports training and coaching field team members + Ability to work in an ambiguous environment undergoing transformation + Excellent communication, collaboration, facilitation, and presentation skills + Possess a growth mindset that is open to development & coaching and willing to challenge the statue quo + Proven track record for consistently meeting or exceeding performance goals + Understands and articulates healthcare compliance, legal and regulatory landscape + Technical acumen and understanding the backend systems + Experience selecting and managing training vendors + Abilify to create content in PowerPoint or other tools Preferred + Previous experience in a field leadership or coaching role that supports business acumen development of the sales team members + Experience as a training in the pharmaceutical industry + Understanding of principles of instructional design and adult learning theory + Experience with putting material through the Promotional, Regulatory and Compliance Review Process **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $150k yearly 14d ago
  • Manager, Epic Revenue Cycle Applications - Business Applications/Information Solutions (Remote)

    MUSC (Med. Univ of South Carolina

    Remote senior director of information & technology job

    The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC's clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following: Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC005304 SYS - IS Revenue Cycle & Epic HIM Pay Rate Type Salary Pay Grade Health-32 Scheduled Weekly Hours 40 Work Shift The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC's clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following: Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management. Additional Job Description Required Education/Skills/Work Experience: A bachelor's degree in a technical discipline, business or healthcare administration, or related field required; master's preferred. Ten (10) years of experience supporting clinical information systems may be considered in lieu of a bachelor's degree. A minimum of five (5) years' direct experience delivering and supporting healthcare systems/applications. Required experience/skills: * Strong interpersonal and leadership skills; * Proven experience building stakeholder relations and customer service; * Ability to research and develop a strategy to grow teams and manage applications; * Strong communication and presentation and communication (written/verbal) skills. * Demonstrated expertise implementing and/or upgrading an integrated electronic health record (EHR) Preferred experience/skills: * Experience with Epic with at least one Epic certification; * Other related certifications to include PMP, ITIL, Six Sigma, Informatics; * Patient engagement experience. Physical Requirements * Mobility & Posture * Standing: Continuous * Sitting: Continuous * Walking: Continuous * Climbing stairs: Infrequent * Working indoors: Continuous * Working outdoors (temperature extremes): Infrequent * Working from elevated areas: Frequent * Working in confined/cramped spaces: Frequent * Kneeling: Infrequent * Bending at the waist: Continuous * Twisting at the waist: Frequent * Squatting: Frequent * Manual Dexterity & Strength * Pinching operations: Frequent * Gross motor use (fingers/hands): Continuous * Firm grasping (fingers/hands): Continuous * Fine manipulation (fingers/hands): Continuous * Reaching overhead: Frequent * Reaching in all directions: Continuous * Repetitive motion (hands/wrists/elbows/shoulders): Continuous * Full use of both legs: Continuous * Balance & coordination (lower extremities): Frequent * Lifting & Force Requirements * Lift/carry 50 lbs. unassisted: Infrequent * Lift/lower 50 lbs. from floor to 36": Infrequent * Lift up to 25 lbs. overhead: Infrequent * Exert up to 50 lbs. of force: Frequent * Examples: * Transfer 100 lb. non-ambulatory patient = 50 lbs. force * Push 400 lb. patient in wheelchair on carpet = 20 lbs. force * Push patient stretcher one-handed = 25 lbs. force * Vision & Sensory * Maintain corrected vision 20/40 (one or both eyes): Continuous * Recognize objects (near/far): Continuous * Color discrimination: Continuous * Depth perception: Continuous * Peripheral vision: Continuous * Hearing acuity (with correction): Continuous * Tactile sensory function: Continuous * Gross motor with fine motor coordination: Continuous * Selected Positions: * Olfactory (smell) function: Continuous * Respirator use qualification: Continuous * Work Environment & Conditions * Effective stress management: Continuous * Rotating shifts: Frequent * Overtime as required: Frequent * Latex-safe environment: Continuous If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $98k-125k yearly est. 7d ago

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