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Become A Senior Director, Operations

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Working As A Senior Director, Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $152,000

    Average Salary

What Does A Senior Director, Operations Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Senior Director, Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Senior Director, Operations Jobs

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Senior Director, Operations Career Paths

Senior Director, Operations
Operations Director Vice President Chief Finance Officer
Chief Finance And Operating Officer
14 Yearsyrs
Operations Director Vice President
Vice President & General Manager
12 Yearsyrs
Operations Director Operations Vice President
Senior Vice President-Operations
14 Yearsyrs
Operations Vice President President Senior Vice President
President & Chief Operating Officer
13 Yearsyrs
Operations Vice President Senior Vice President Vice President And Manager
Vice President Operation Manager
10 Yearsyrs
Senior Director Vice President Sales Vice President
Vice President Of Sales & Operations
11 Yearsyrs
Director Director Of Sales
Director Of Sales And Operations
10 Yearsyrs
Director Regional Director
Regional Director Of Operations
11 Yearsyrs
Operations Manager General Manager
Regional General Manager
8 Yearsyrs
Operations Manager
Regional Operation Manager
9 Yearsyrs
Operations Manager Plant Manager
Manufacturing Director
14 Yearsyrs
General Manager
Operating Partner
8 Yearsyrs
General Manager Account Manager Purchasing Manager
Supply Chain Director
14 Yearsyrs
Manager Service Manager
Senior Service Manager
10 Yearsyrs
Manager Production Manager Logistics Manager
Logistics Director
9 Yearsyrs
Manager Store Manager Area Manager
Area Operations Manager
8 Yearsyrs
Director Service Director
Director Of Service And Operations
11 Yearsyrs
Senior Manager Senior Operations Manager
Head Operator
6 Yearsyrs
Manufacturing Manager Warehouse Manager Terminal Manager
Service Center Manager
7 Yearsyrs
Supervisor Area Manager Area Operations Manager
Operations Manager, District
7 Yearsyrs
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Do you work as a Senior Director, Operations?

Help others decide if this is a good career for them

Average Length of Employment
Operations Manager 4.1 years
Group Manager 4.0 years
Top Careers Before Senior Director, Operations
Director 7.8%
Manager 6.8%
Consultant 2.5%
Top Careers After Senior Director, Operations
Consultant 5.1%
Director 4.4%
President 2.7%
Principal 2.5%
Owner 2.3%

Do you work as a Senior Director, Operations?

Average Yearly Salary
$152,000
View Detailed Salary Report
$107,000
Min 10%
$152,000
Median 50%
$152,000
Median 50%
$152,000
Median 50%
$152,000
Median 50%
$152,000
Median 50%
$152,000
Median 50%
$152,000
Median 50%
$216,000
Max 90%
Best Paying Company
Inc. Research Inc.
Highest Paying City
San Ramon, CA
Highest Paying State
South Dakota
Avg Experience Level
4.0 years
How much does a Senior Director, Operations make at top companies?
The national average salary for a Senior Director, Operations in the United States is $152,747 per year or $73 per hour. Those in the bottom 10 percent make under $107,000 a year, and the top 10 percent make over $216,000.

Real Senior Director, Operations Salaries

Job Title Company Location Start Date Salary
Senior Director, Operational Excellence Genentech, Inc. South San Francisco, CA Aug 01, 2010 $277,830
SR. Director, Operations & Development, Clinical Trials Cardiovascular Research Foundation New York, NY Sep 30, 2015 $260,000
Senior Director of Operations and Platform-Based Development Samsung Research America, Inc. San Jose, CA Feb 05, 2015 $240,000
Senior Director of Operations and Platform-Based D Samsung Information Systems America, Inc. Cambridge, MA Aug 03, 2013 $240,000
Senior Director of Operations and Platform-Based D Samsung Information Systems America, Inc. San Jose, CA Aug 03, 2013 $240,000
Senior Director of Operations and Platform-Based D Samsung Information Systems America, Inc. San Jose, CA Sep 16, 2013 $240,000
SR. Director BUS. Operations & Program Mgmt-Mobile Devices Sales or Other Microsoft Corporation Redmond, WA Nov 01, 2016 $215,250 -
$235,250
Senior Director, Operations Research Analytics Westfield Labs Corporation San Francisco, CA Sep 26, 2016 $210,000
SR. Director, OPS Finance FA&R Yahoo! Inc. Sunnyvale, CA Apr 19, 2013 $202,842 -
$263,500
Senior Director, Potato Operations J.R. Simplot Company Boise, ID Nov 01, 2014 $200,411
Senior Director, Potato Operations J.R. Simplot Company Boise, ID Nov 14, 2014 $200,411
SR. DIR., Revenue Operations & Bus Intelligence Innovid, Inc. New York, NY Aug 17, 2016 $200,000
Senior Director of Operations Engineering Tubemogul Inc. Emeryville, CA Sep 26, 2015 $200,000
Senior Director of Operations Zynga Inc. San Francisco, CA Sep 13, 2014 $182,000 -
$226,000
Senior Director, Systems Operations North Shore-LIJ Health System Manhasset, NY Oct 01, 2010 $175,100
Senior Director of Operations Steel House, Inc. Culver City, CA Apr 27, 2016 $174,658
Cloud Services Network Operations Center Senior Director PTC Inc. Needham, MA Nov 01, 2016 $170,000
Senior Director of Operational Excellence Straumann USA, LLC Andover, MA Jan 12, 2015 $167,939
Senior Director of Advertising Operations Oovoo, LLC New York, NY Oct 01, 2013 $165,000
Director of Offshore Operations/Sr. Software Consu Neudesic, LLC San Jose, CA Oct 01, 2010 $160,000
Director of Offshore Operations/Sr. Software Consu Neudesic, LLC Irvine, CA Oct 01, 2010 $160,000
Senior Director Demand Flow Operations Electrolux Home Products, Inc. Charlotte, NC Jul 12, 2010 $142,800
Senior Director of Operations EPAY Systems, Inc. Chicago, IL Dec 07, 2016 $142,550 -
$160,000
Senior Director of Security Operations Equifax Inc. Alpharetta, GA Sep 25, 2013 $139,920
Senior Director of Operational Excellence Straumann USA, LLC Andover, MA Jan 26, 2016 $137,000
SR. Director of Analytics and Operations Course Hero, Inc. Redwood City, CA May 15, 2014 $136,200
SR. Director of Operations Izeen Pharma Frederick, MD Dec 11, 2015 $135,000
Senior Director, Data and Analytics Operations SG-2, LLC Skokie, IL Oct 01, 2011 $135,000

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Top Skills for A Senior Director, Operations

  1. Ensure Compliance
  2. Financial Performance
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Reduced the Medicare application time to ensure compliance with timely filing regulations that prevented any potential increase in Medicare accounts receivable.
  • Facilitate quantum improvement in financial performance & financial predictability.
  • Developed and communicated well-defined job descriptions and performance criteria including regular coaching sessions designed to foster a customer service-oriented culture.
  • Key Leader of senior management team responsible for strategic planning objectives with day to day operational excellence and revenue/profit margins.
  • Directed 450 personnel in service delivery and customer relations; won prestigious Distinguished Contribution Award.

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Top 10 Best States for Senior Directors, Operations

  1. District of Columbia
  2. Rhode Island
  3. New Jersey
  4. Connecticut
  5. California
  6. Pennsylvania
  7. Massachusetts
  8. Delaware
  9. Maryland
  10. Virginia
  • (329 jobs)
  • (93 jobs)
  • (792 jobs)
  • (388 jobs)
  • (4,141 jobs)
  • (1,086 jobs)
  • (1,310 jobs)
  • (62 jobs)
  • (580 jobs)
  • (837 jobs)

Senior Director, Operations Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,702 Senior Director, Operations resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Senior Director, Operations Resume

View Resume Examples

Senior Director, Operations Demographics

Gender

Male

69.2%

Female

22.7%

Unknown

8.2%
Ethnicity

White

61.7%

Hispanic or Latino

15.8%

Black or African American

11.1%

Asian

7.3%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

36.3%

French

12.1%

Chinese

8.8%

Mandarin

6.6%

Portuguese

5.5%

German

5.5%

Carrier

5.5%

Japanese

3.3%

Swedish

2.2%

Korean

2.2%

Arabic

2.2%

Russian

2.2%

Vietnamese

1.1%

Hebrew

1.1%

Dutch

1.1%

Greek

1.1%

Ukrainian

1.1%

Italian

1.1%

Thai

1.1%
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Senior Director, Operations Education

Schools

University of Phoenix

22.7%

Arizona State University

5.8%

Ohio State University

5.5%

New York University

5.2%

University of Colorado at Boulder

4.9%

Southern Methodist University

4.6%

Villanova University

4.3%

Pennsylvania State University

4.3%

Webster University

4.3%

Michigan State University

4.0%

University of Dallas

4.0%

George Washington University

3.7%

Florida International University

3.7%

Santa Clara University

3.4%

San Jose State University

3.4%

Harvard University

3.4%

Purdue University

3.4%

Northeastern University

3.4%

Syracuse University

3.1%

University of South Florida

3.1%
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Majors

Business

45.5%

Management

8.4%

Finance

7.5%

Marketing

4.0%

Accounting

3.9%

Communication

3.2%

Electrical Engineering

3.1%

Computer Science

2.8%

Political Science

2.3%

Education

2.2%

Health Care Administration

2.1%

Psychology

1.9%

Nursing

1.9%

Criminal Justice

1.8%

Mechanical Engineering

1.8%

Human Resources Management

1.6%

Economics

1.5%

English

1.5%

Project Management

1.5%

Biology

1.4%
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Degrees

Bachelors

41.0%

Masters

36.4%

Other

13.5%

Associate

3.1%

Doctorate

3.1%

Certificate

2.5%

Diploma

0.3%

License

0.1%
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Senior Director, Operations Videos

Career Advice on becoming an Operations Director by Mack A (Full Version)

Career Advice on becoming an Operations Manager by David P (Full Version)

Career Advice on becoming an Operations Manager by Bruce R (Full Version)

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