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Senior director jobs in Raleigh, NC - 712 jobs

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  • Director Revenue Cycle Management

    Med First Primary & Urgent Care 4.1company rating

    Senior director job in Raleigh, NC

    The Director Revenue Cycle Management is responsible for the overall performance, strategy, and operational management of the organization's revenue cycle. This role oversees all revenue cycle functions including registration, insurance verification, billing, collections, accounts receivable, credentialing, and patient financial processes. Position will develop and implement strategies to improve cash flow, reduce bad debt, maximize net revenue, and ensure compliance with all regulatory requirements. The ideal candidate brings strong healthcare financial management experience, a hands-on leadership style, and the ability to standardize and optimize revenue cycle processes across the organization. Key Responsibilities Leadership & Strategy Serve as a strategic resource to senior management, operations leadership, billing trainers, and revenue cycle staff. Develop and manage revenue cycle strategies to meet short-term and long-term organizational goals. Establish clear goals, objectives, and performance metrics for revenue cycle operations. Develop, implement, and enforce revenue cycle policies, procedures, and guidelines with consistent company-wide application. Revenue Cycle Operations Plan and direct patient registration, insurance verification, billing, collections, and data processing to ensure accurate billing and efficient collections. Oversee front office and patient service functions as they relate to revenue cycle performance. Set clear productivity expectations and quality standards for reception, patient service representatives, and business office teams. Standardize workflows across the revenue cycle to ensure consistency with company standard operating procedures. Financial Performance & Analytics Monitor and evaluate collection effectiveness and ensure insurance billing remains current within established departmental timelines. Maximize revenue through accurate charge capture and appropriate charge structures aligned with payer contracts, industry standards, and market conditions. Analyze accounts receivable to optimize net revenue, stabilize cash flow, reduce denials, and minimize write-offs. Perform audits and develop comprehensive monthly revenue cycle performance reports for leadership. Implement recommendations from internal and external audits, consultants, and compliance reviews. Billing, Coding & Credentialing Oversee charge master maintenance, including review and approval of pricing, CPT, HCPCS, and revenue codes. Establish and maintain relationships with third-party payers and insurers. Manage physician credentialing and re-credentialing processes with private and government payers. Ensure compliance with federal, state, and payer-specific regulations. Process Improvement & Compliance Develop and implement process improvements to enhance quality, efficiency, and productivity. Ensure consistent communication and enforcement of revenue cycle policies. Maintain up-to-date knowledge of healthcare regulations, reimbursement trends, and best practices. Other Perform additional duties as assigned. Education Bachelor's Degree required or equivalent combination of education and experience. Experience & Qualifications Minimum of three (3) years of experience in healthcare management, including clinic management, patient management, or accounts receivable. Strong background in healthcare financial management and revenue cycle operations. Knowledgeable of federal and state healthcare laws and regulatory requirements. Experience with Athena EMR preferred. Proficiency in Microsoft Word, Excel, and PowerPoint. Strong leadership, analytical, and communication skills. Ability to manage multiple priorities in a fast-paced healthcare environment.
    $134k-257k yearly est. 4d ago
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  • Vice President, Strategic Analytics

    Lumexa Imaging

    Senior director job in Raleigh, NC

    The Vice President of Strategic Analytics is a key member of the leadership team responsible for leading the development and communication of advanced analytics to support execution of strategic initiatives and sustainable growth. This role involves working closely with operations, growth, managed care, clinical, and finance leaders to support achievement of the company's objectives. Key Responsibilities Lead the planning and execution of enterprise wide analytics projects Establish KPIs and metrics to monitor the performance and impact of strategic initiatives across operations, growth, managed care, and clinical operations Support the implementation and management of the company's long-term strategic goals Analyze market trends, competitive landscape, and industry shifts to inform business strategy Partner with the finance team to create in-month forecasting In partnership with the growth team, develop frameworks for evaluating and prioritizing growth opportunities, including mergers, acquisitions, partnerships, and new MSA entry Analyze effectiveness of sales and marketing campaigns Support division presidents in driving same site revenue growth by providing insights to optimize strategies for higher acuity services Support clinical operations leadership with capacity and demand models, and analyses to optimize physician practice workflows Oversee managed care analytics to support contract negotiation and revenue forecasting Foster a culture of collaboration, innovation, and data-driven decision-making across the organization Required Education Bachelor's degree in business, statistics, mathematics, economics, health care management, or related field Master's degree preferred Required Experience Proven track record of at least 10 years in healthcare analytics Proven track record of building and leading teams, creating strategic plans, and operationalizing teams to meet business goals Demonstrated experience influencing cross-functionally Strong knowledge of healthcare trends, markets, and competitive dynamics Strong Tableau, Power BI, and SQL skills, and familiarity with data warehousing concepts in a Snowflake environment Key Competencies Exceptional analytical and problem-solving skills, with the ability to synthesize complex data into actionable strategies Strong leadership, communication, and interpersonal skills, capable of influencing and inspiring at all organizational levels Adept at managing change and navigating ambiguity in a fast-paced, dynamic environment Proficient in financial modeling, market research, and strategic planning tools
    $110k-170k yearly est. 5d ago
  • IT Business Partner-Pharmaceutical Industry

    Fujifilm Biotechnologies 4.5company rating

    Senior director job in Raleigh, NC

    The Senior IT Engineer, Business Relationship Partner (BRP) serves as the site liaison between FDB Global IT and FDB, Holly Springs. This role is responsible for driving the collaboration with business units to ensure IT aligns with local site goals. The Sr. IT Engineer, BRP collaborates with site leadership, FDB IT functional areas, and Project Management to ensure seamless alignment with business needs and priorities (e.g., FDB IT strategy, portfolio, and capacity). This role identifies opportunities for process improvement and initiates solutions for both FDB Global IT and site leadership. Company Overview FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof. We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together! Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description What You'll Do In Project: Analyzes business requirements and works with local IT leadership to develop project schedules to support project milestones Provides local SLT updates on project status and escalations Coordinates project resources with local IT team to allocate Full Time Employee (FTE) or contractor technical resources In Operations: Manages the relationship between FDB Holly Springs business functions and Global IT Advises decision makers by providing insightful data visualizations and reporting to drive impactful business decisions Contributes to IT strategy and monitoring of technical trends that impact service delivery Serves as escalation point with Global IT organization functions to remediate incidents quickly and restore service to minimize business disruptions Assures that the site feels that IT is a partner, assisting them in anticipating future demands and priorities for new and updated products and services, in alignment with desired business outcomes Provides suggestions for prioritization, resolves issues, and offers solutions to Global IT and site business leaders Collaborates with cross functional teams to support and improve IT services Assists in developing business cases for local IT projects and assists in moving projects through Global IT PMO prioritization process Other duties, as assigned Knowledge and Skills Effective communication, both written and verbal Collaborative attitude working with global peers and cross-functional teams toward company and department goals Understanding of IT fundamentals (e.g., systems, infrastructure, integrations, technical design) Ability to take business requirements and translate them into technical solutions Ability to present technical information to non-technical audiences at a level that communicates effectively Excellent leadership skills Ability to manage IT projects Strong analytical detail and problem-solving Basic Requirement Bachelor's degree in Computer Science, Computer Engineering, Business Administration, or related field, with 5 years of experience in Global IT, Senior IT Engineer, or related role Experience in a Business Relationship Management or Business Relationship Partner role. Experience in Drug Substance Manufacturing (DSM), Drug Product Preferred Requirements / Certifications Master's degree in Computer Science, Computer Engineering, Business Administration, or related field, with 3 years of experience in Global IT, Senior IT Engineer, or related role Experience working within a Global IT team and associated processes Certifications related to Agile, Project Management Professional (PMIPMP), Lean, or Six Sigma FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email FDBN_**************** . To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
    $95k-123k yearly est. 5d ago
  • Corporate Sanitation Director

    Butterball 4.4company rating

    Senior director job in Garner, NC

    Guides the strategic direction and oversight of sanitation operations across all facilities, ensuring the development and implementation of policies and standards that maintain the highest levels of product safety, quality, and regulatory compliance. Partners with key leaders across the organization to align sanitation and business goals, create continuous improvement, and optimize resource utilization. Provides leadership to the sanitation team, setting clear expectations, fostering a culture of safety and accountability, and driving operational excellence in sanitation and food safety practices. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities Provides guidance and strategic direction and oversight through a team of managers. Accountable for all HR activities, including hiring, terminations, performance management, goal setting, and team member development to ensure alignment with company goals. Oversees the development of systems, policies, and procedures to support functional success. Guides and collaborates with facility managers in the oversight of sanitation budgets and acquisitions, ensuring effective allocation of resources to achieve operational goals and maximize efficiency. Designs and implements enterprise-wide sanitation strategy using site and product risk assessments to ensure alignment with business priorities and compliance with food safety standards. Develops and maintains standardized sanitation systems, policies, and procedures for operations across all facilities, ensuring integration of best practices and alignment with industry standards. Responsible for resource allocation and system efficiency. Ensures continuous improvements and achievement of organizational goals by refining sanitation programs, systems, and processes through cross-functional collaboration. Oversees the enterprise-wide sanitation chemical program, ensuring the effective selection, application, and management of cleaning and disinfecting chemicals across all facilities. Guides the establishment and oversight of key sanitation metrics (e.g., chemical usage, water usage, MSS completion percentage, Periodic Equipment Cleaning (PEC), Periodic Infrastructure Cleaning (PIC), sanitation effectiveness, etc.) across all facilities. Identifies trends and emerging issues, implements strategic initiatives to address them, and ensures continuous operational improvement and alignment with organizational goals. Monitors and reviews sanitation and food protection programs by tracking progress, assessing performance gaps, and developing corrective action plans to enhance compliance and reduce risk across all plant locations. Enhances operational efficiency by optimizing sanitation cycle times and resource allocation, validating cleaning requests, and chemical cost controls ensuring alignment with corporate sustainability goals. Oversees the documentation of sanitation processes and systems. Guides the integration of new equipment and facilities to ensure consistency with company standards. Conducts comprehensive assessments and audits of sanitation systems, processes, and manual cleaning practices to ensure compliance with corporate standards and identify opportunities for continuous improvement. Oversees the ongoing evaluation and optimization of Sanitation Preventive Controls within Food Safety Plans, ensuring ongoing compliance with regulatory requirements and company standards. Partners with Safety and Compliance teams to develop and implement sanitation programs that protect team members and ensure full compliance with regulatory entities, including OSHA and other relevant agencies. Minimum Qualifications (Educations & Experience) High school diploma, GED, or equivalent 12+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role 5+ years of leadership experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Essential Knowledge, Skills, and Abilities In-depth knowledge of FDA, USDA, HACCP, OSHA requirements and experience with applying food safety and sanitation standards in food processing environments Expert understanding of sanitation design, procedures, operational efficiencies, and safety in food processing, with particular emphasis on wet/dry cleaned environments Extensive knowledge of food safety protocols, employee safety practices, food manufacturing processes, and regulatory compliance Proficient in advanced statistical and analytical tools with the ability to interpret data and utilized data-informed strategies in processes and operational improvements Comprehensive knowledge of microbiological organisms and their impact in sanitation practices and process design, and facility design Accomplished leadership skills with the ability to coach, support, and motivate large cross-functional teams of people leaders to achieve performance and operational success Exceptional interpersonal and communication skills with the proven ability to effectively influence and impact results at all levels Highly skilled at cultivating and maintaining strong relationship to support organizational growth and employee engagement Expertise in utilizing Microsoft Office Suite (Excel, PowerPoint, Word) and advanced food safety systems to optimize sanitation processes, data management, and reporting Proven ability to create innovation through strategic thinking, overseeing cross-functional teams, and implementing initiatives that improve efficiency and align with organizational goals Extensive experience management sanitation operations across multiple facilities, ensuring consistency, efficiency, and compliance with safety and quality standards Preferred Knowledge, Skills, and Abilities Bachelor's degree in related field Physical Demands While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions Work will be performed in a variety of conditions including remote work, a climate-controlled office environment(s), and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Travel may be required up to 70% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
    $109k-169k yearly est. 4d ago
  • Capital Markets Origination & Strategy Director

    PNC Financial Services Group, Inc. 4.4company rating

    Senior director job in Raleigh, NC

    A leading financial services firm in Raleigh, NC, is seeking a professional to lead origination and structuring activities for capital markets products. This individual will manage client relationships and coordinate strategies to enhance sales and new business. The ideal candidate will have experience in capital markets and strong analytical skills to assess client needs. This role offers a comprehensive benefits package and opportunities for career development. #J-18808-Ljbffr
    $87k-122k yearly est. 3d ago
  • Director of Business Development, Metals Manufacturing

    Arco Design/Build 3.8company rating

    Senior director job in Raleigh, NC

    ABOUT YOU Are you passionate about bringing your client's vision for their project to life through a design/build construction process? Do you want to be part of a team that is obsessed with providing the best possible construction experience to those clients? If the answer is, “Yes!” then we have an exciting, long-term career opportunity for you. Who are we? We are ARCO, a Family of Construction Companies! We are looking for a highly motivated Business Development Director to join our team based in Raleigh, NC with extensive Sales experience within the Metals Manufacturing vertical. You must be experienced managing and building new client relationships and expanding market opportunities across the region. You should have a proven sales track record in the construction industry as well as an ability to consistently build trust with customers and colleagues alike. WHAT WE CAN OFFER YOU We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world. Industry-leading performance-based bonus program Employee Stock Ownership Program (ESOP) Traditional and Roth 401k Tuition reimbursement for associates Scholarship for associates' children up to $28,000 per child 1-month paid sabbatical after every five years of employment, plus $5,000 for travel 15 business days of PTO+8 paid holidays+1 floating day 1-week paid volunteer leave each year Family Planning support 12 weeks of paid Maternity leave Medical, dental, and vision insurance At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment. From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country - constructing a team of experts in architecture, design, engineering, project management, and business services. A DAY IN THE LIFE Partner with senior leadership to develop and manage the execution of the strategic sales goals and business objectives Identify and develop relationships with industry professionals to generate new business opportunities Research and analyze key economic factors that may influence market activity within specific niche markets or geographic areas Attend trade shows and other associations' meetings to stay abreast of market conditions, competition, and establish relationships with existing clients and prospects Provide ongoing progress updates on new business development activities and other key indicators to the ARCO management team Coordinate and manage the sales/proposal process with ARCO's marketing, estimating, project management, and leadership teams Establish profitable relationships with decision makers at companies and organizations Expand ARCO's footprint and build top of mind awareness Based in Raleigh, NC with regional travel as needed to network, meet customers and cultivate relationships NECESSARY QUALIFICATIONS 7+ years of Sales Experience withing the real estate development or construction industry Experience in Metals Manufacturing related construction Broad and in-depth business background with a reasonable working knowledge of the technical aspects of design/build construction Bachelor's Degree preferred (Engineering, Design or Construction Management or related is a plus) MAKE YOUR MOVE We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,300 design-build projects across 48 states and 48 major cities nationwide. We ranked #4 out of the top 100 design-build companies in the U.S. and #17 on ENR's Top 400 Contractors list of 2024. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, “Yes!” we look forward to meeting you. ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO's Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers LEGAL DISCLAIMER EOE, including disability/vets
    $101k-166k yearly est. 3d ago
  • Director of Operations Customer Success

    Prometheus Group 3.9company rating

    Senior director job in Raleigh, NC

    Job DescriptionSalary: Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $125k-173k yearly est. 23d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior director job in Raleigh, NC

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $194.2k yearly 60d+ ago
  • KBI: US - Associate Director, Program Management

    KBI Biopharma Inc. 4.4company rating

    Senior director job in Durham, NC

    At KBI Biopharma, we are advancing science and accelerating breakthroughs. As a global leader in biopharmaceutical development and manufacturing, we empower life science companies to bring new medicines and vaccines to the world faster. Explore your potential at KBI, where innovation meets impact. Position Summary: Effectively leads a team within Program Management or large Project Management function, ensures appropriate development and control of related processes and systems. With personal responsibility for a portfolio, the role holder is the primary client account and relationship manager for KBI PMO, driving business delivery and exemplary client service to maximum benefit for the company in a sustainable manner. The incumbent may provide training and mentorship to others. This role will primarily oversee Drug Substance programs at our Durham facility, ensuring strategic alignment and operational excellence Responsibilities: Client Management Oversees increased complexity in demand of projects, such as government- supported programs (BARDA, DOD etc), high profile clients of strategic importance. Responsible for relationship and account management for assigned clients/portfolios plus oversight of projects managed by direct reports. Provides sound judgments and technical / regulatory recommendations on drug development to clients. Cultivates Client relationship. Provides timely and appropriate reporting of Issues/Risks to leadership. Manages client expectations efficiently. Maintains strong working relationships with all client representatives. Able to mend and/or develop client relationships. Supports PM-VOC process; recommends and/or implements initiatives to identify and address opportunities to improve client service. Primary point of contact for all Client communications and coordination of third- party vendor and project needs. Program Management Manages project timelines through all phases of development, from project award and kick-off through close-out. Ensures that projects are conducted on time, within scope and budget, and meet Client agreed- upon quality standards and expectations through cross- functional project team alignment. Develops, manages, and updates project plans in a timely manner. Communicates project status, progress, timelines, changes in schedule, scope changes, technical and/or quality issues to all relevant personnel in the company, and with the Client. Schedules, facilitates and documents program related client team meetings, including issuance of agenda, action items, meeting minutes, client communications, etc. Leads cross-functional teams without direct authority by casting a clear vision of project objectives/priorities and motivate the team to achieve them. Able to resolve conflict and foster collaborative partnerships with others to achieve peak performance with minimal assistance from manager or delegate. Analyzes risk, establishes contingency plans and identifies trigger events and responsibility for initiating mitigating action. Gathers stakeholder input and ranks the top project risks in terms of total impact. Facilitates discussion regarding portfolio priorities (resolving resource conflicts). Participates in strategic initiatives for PMO and Clients. Able to suggest and champion the implementation of improvements to systems and processes. Promotes KBI capabilities and manages business discussions. Staff Management May have up to 4 direct reports which may include leadership levels that also have direct reports. Monitor and manage staff compliance to PMO project delivery processes. Support appropriate development of staff providing training and mentoring in line with their role and experience. Accurately evaluate the performance levels of direct reports and communicate openly with constructive feedback to develop potential. May participate in panel interviews of Program Manager candidates. Business/Financial Management Schedules and facilitates strategic client discussions and Joint Steering Committee meetings as required with Senior/Executive Leadership participation and support. Generates meeting minutes and actions items for follow-up. Manages the technical and strategic development of the program drawing on relevant Technical leadership from across the organization. This process includes generating and presenting resulting proposals and change orders to the client as appropriate. Directs and supports the client with project strategy. Able to suggest and be involved in the implementation of improvements to systems and processes; support PMO with PLF readiness as required. Manages all contractual and financial aspects of the project, including finalization of change order and subsequent amendments, monthly budget reviews, forecasting, materials review, assessment of work performed and appropriate Client invoicing and vendor payments. Oversees timely revenue management and forecasting; identifies opportunities for gap closure within team and executes accordingly. Assists Business Development Department in development of proposals as needed. PMO Support Acts as a contributing member of Program Management Organization. Leads or contributes to departmental initiatives as appropriate, including procedure development and improvement. Cross-site portfolio leadership OR process ownership; work with PMO and local team to continuously improve PM and project delivery practices. May own a PMO process, responsible for training tools and associated change management. Own and manage the site goals and objectives (Balanced Score Card) for self and team. Represent or deputize for PMO senior staff as required. Other duties as required. Requirements: Minimum bachelor's degree required, preferably in science or related discipline MBA or advanced degree a plus. PMP certification (current or planned in the immediate future). Minimum 10 years industry experience, with 5 years or more direct project management experience Prior experience effectively managing projects in pharmaceutical or biotech company, CDMO, CRO or related experience required. Previous personnel management is a plus. Demonstrated experience in building project management tools/templates, improving project systems and implementing best practices. Adaptability and flexibility including the ability to manage deadline pressure, ambiguity and change Ability to build teams and generate a spirit of collaboration while coordinating diverse activities and groups. Familiarity with Good Manufacturing Practices. KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary. I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
    $128k-161k yearly est. Auto-Apply 4d ago
  • Director of Healthcare & Life Sciences Business Unit

    Carimus

    Senior director job in Raleigh, NC

    & The Role We are Carimus, a brand experience and digital transformation agency, now proudly part of the Spyrosoft Group. Since 2013, we've brought together the best of art and engineering to create meaningful impact in the digital world. By fusing strategy, creativity, and technology, we help brands break through and connect with their audiences on an emotional level. As part of Spyrosoft, we're expanding our capabilities and reach while staying true to our human centered approach, crafting experiences that matter for both our clients and our team. To support the continued expansion of the business, Carimus, together with Spyrosoft, seeks to appoint a Healthcare & Life Sciences Business Unit Director to lead growth efforts within the United States market. Reporting directly to the CEO of Carimus and the Board of Spyrosoft, this Healthcare & Life Sciences Business Unit Director will be responsible for defining and executing the growth strategy for the Healthcare & Life Sciences vertical. This leader will elevate the company's presence in a rapidly evolving and highly competitive market, while contributing as a key member of the senior leadership team. Department: TBD Classification: Exempt Status: Full Time Location: Raleigh, NC (Hybrid 3x per week) Travel Requirement: 30-50% What You'll Do Develop and execute the growth strategy for the Healthcare & Life Sciences business unit, building a strong and sustainable pipeline of new opportunities. Engage prospective clients to understand their business needs and clearly articulate how Carimus & Spyrosoft solutions deliver measurable value. Demonstrate a deep understanding of Carimus & Spyrosoft's value propositions and maintain working knowledge of the services, technologies, and capabilities that bring them to life. Build and maintain a disciplined qualification process, ensuring focus on high-impact, winnable opportunities. Provide accurate sales forecasting and effectively communicate opportunity rationale, customer buying processes, and key decision dynamics. Bring together cross-functional resources, including technical, delivery, and leadership teams to advance opportunities and close business. Contribute to shaping pricing strategies, service packages, and go to market motions for the Healthcare & Life Sciences segment. Oversee the full customer lifecycle from presales engagement through long-term account management ensuring exceptional customer experience and consistent value delivery. Required Qualifications Proven commercial and sales leadership experience within the technology services, digital transformation, or software development sector, leveraging a consultative selling approach. Demonstrated success building relationships and driving business growth with Healthcare & Life Sciences clients. Strong understanding of digital health technologies, life sciences workflows, and relevant regulatory considerations. Experience with structured sales processes, negotiation strategies, and enterprise-level deal cycles. Analytical capability to identify customer needs, uncover insights, and drive cross-sell and upsell opportunities. Proficiency in preparing proposals, leading executive-level presentations, and communicating value narratives. Ability to collaborate effectively with globally distributed partners, teams, and stakeholders. A positive, resilient, and relationship driven approach to leadership and client engagement. Who We're Looking For We're looking for an ambitious, well-connected Healthcare & Life Sciences leader who combines strong industry expertise with the mindset of a business builder, someone capable of operating as a one-person practice at the outset, shaping the strategy for the vertical while also defining how it gets executed. You bring credibility in the Healthcare & Life Sciences space, understand the real challenges facing providers, payers, medtech, and life sciences organizations, and can translate those challenges into meaningful digital solutions. You know how to build trusted relationships, identify high-value opportunities, and craft strategies along with practical implementation plans, whether we deliver them directly or guide clients through execution. You'll thrive here if you are: A strategic and operational leader who can build the Healthcare & Life Sciences vertical from the ground up, establishing early wins while laying the foundation for long-term growth. Comfortable being both the face of the business and the engine behind it driving new business, shaping solutions, and orchestrating delivery. Experienced in leading complex, consultative sales cycles and capable of guiding clients from ideation through implementation. Well-versed in digital health and life sciences technologies, regulatory considerations, and industry dynamics. Insight-driven and curious, able to uncover customer needs and translate them into compelling value propositions. Exceptionally strong at forging relationships and navigating large, complex organizations. Entrepreneurial, resilient, and energized by building something meaningful in a fast-moving environment. Able to collaborate seamlessly with global colleagues, tapping into broader Spyrosoft capabilities to deliver impact. Above all, you're motivated to build a high-impact Healthcare & Life Sciences business from day one, accelerating growth for Carimus and Spyrosoft while driving meaningful outcomes for our clients. Our Values At Carimus, these values guide every interaction and collaboration internally and with our clients. Live in the ZOPD. We continually expand our skills by working in the Zone of Proximal Development. We take measured risks and incorporate new technology, but only what we can deliver with excellence. Be Transparent & Tenacious. We don't hide from the truth and won't let our clients, either. We embrace reality, own our mistakes, and attack problems with teamwork and creativity. Invest in Relationships. Life is better doing interesting things with people we like. We build trusting relationships and strong connections-with our employees and our clients. We go further together. Create Exceptional Experiences. We exceed expectations-yours and ours. We unite art and engineering in smart, compelling ways that inspire confidence and human connection. We excite and engage, from concept to launch. Commit to Caring. Caring is in our blood-and our name, “Care I Must.” We're proudest when we tackle real problems and advance positive change for people and the environment. Let's get to work. Physical Requirements Normal periods of sitting and standing in an office environment. Lifting and/or pushing objects up to 35 lbs. on an occasional basis. Travel Requirement 30-50%. Carimus provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected under federal, state, or local laws.
    $111k-163k yearly est. 43d ago
  • Director-Field Operation

    Wcpss

    Senior director job in Cary, NC

    TITLE (Oracle title) DIRECTOR WORKING TITLE Director of Field Operations SCHOOL/DEPARTMENT Transportation PAY GRADE Director Band 2 FLSA STATUS Exempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday (Occasional evenings and weekends and on call as needed) Position is not eligible for hybrid telework. POSITION PURPOSE: Directs and provides leadership to the field operations staff that oversees the daily school transportation services provided by bus drivers operating yellow buses. Responsible for ensuring all districts offices are operating in a manner to provide on-time service to all riders and schools. Plans, organizes, and evaluates activities and program functions to ensure efficient and effective use of resources. Interprets and applies federal regulations related to the safe transportation of students. Provides timely solutions to transportation issues. Ensures work and operations are in compliance with Wake County Public School System's (WCPSS) standards, procedures, and processes. Maintains expected performance standards of assigned staff and operations. Collaborates with school system staff and parents to provide superior transportation services. MINIMUM QUALIFICATIONS:KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Extensive knowledge of law, policies, and procedures related to public school transportation; Extensive knowledge of transportation operations; Comprehensive knowledge of school bus routing systems; Comprehensive knowledge of Microsoft Office, specifically, Word, Excel, PowerPoint, Google Apps; Excellent organizational skills; Effective leadership skills, able to supervise large groups of staff; Ability to negotiate contracts effectively; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts and feedback; Ability to establish and maintain effective working relationships with school administrators, system staff and staff members of external agencies, and the community. EDUCATION, TRAINING, AND EXPERIENCE Bachelor's degree from an accredited college or university; Ten years of experience in transportation or closely related field, or combination of education and experience; Demonstrated successful experience in a progressively responsible supervisory role; An equivalent combination of relevant education, training, and experience which provides the knowledge, skills, and abilities necessary to successfully meet the essential duties may be considered. CERTIFICATION AND LICENSE REQUIREMENTS Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements; PREFERRED QUALIFICATIONS: Knowledge of North Carolina Department of Instruction (NCDPI) regulations pertaining to school transportation; Supervisory experience in school transportation operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Directs and provides leadership to the field operations staff that oversee the daily transportation service provided by bus drivers operating school buses. Plans, organizes, and evaluates activities and program functions to ensure efficient and effective use of resources. Ensures contract compliance with Wake County Public School System (WCPSS) Board Policy. Serves as liaison between the Transportation Department and school system staff. Plans and implements changes to school bus operations resulting from changes to federal, state, and local laws and school system policies. Coordinates the timely and accurate preparation of transportation management reports as needed. Ensures policies and procedures are updated and in accordance with local, State, and Federal regulations, WCPSS Board Policy, and WCPSS Strategic Plan. Provides accurate and effective budget allocations by overseeing the work with the Senior Director and Business Manager on budget development and tracking. Coordinates recruitment and training with Safety Recruiter. Performs other related duties, as assigned. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This job operates in a professional office environment with occasional visits to various school sites within Wake County. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, external agencies, vendors, and contractors. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work requires driving automotive equipment. EFFECTIVE DATE: 1/2026 DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required by the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, at any time.
    $81k-122k yearly est. Auto-Apply 2d ago
  • Senior Manager-Payments Consulting- US Debit

    American Express 4.8company rating

    Senior director job in Raleigh, NC

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** + Advance adoption of Amex debit capabilities + Manage processing partner relationships, integrations, and compliance; regularly engage with external partners on debit + Develop thorough documentation and operationally sustainable processes to ensure consistent results + Negotiate complex contracts with partners and customers + Create and expand relationships with key external debit partners + Develop technical proficiency and requisite fluency with network capabilities, including connectivity, specifications, and processes + Collaborate broadly, sharing roadmap and interoperability considerations, and thought-leadership regarding U.S. debit norms + Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams + Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services **Minimum Qualifications:** + Minimum 3 years' experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer + Sound technical aptitude, analytical, and problem-solving skills + Demonstrated ability to guide, contribute to, and execute on strategies to deliver outcomes aligned to business goals in matrixed organizations + Experience negotiating complex contracts with partners and/or customers + Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners + Track record of leading through change, challenging the status quo, and leading and producing results with or without authority + Excellent communication and interpersonal skills with the ability to articulate and illustrate complex issues in a simple, non-technical manner + Strong work ethic and organizational skills, with high level of intellectual curiosity, initiative, drive, and attention to detail + Potential travel required within U.S. (~10%) + Bachelor's degree or equivalent industry experience required. **Preferred Qualifications:** + Expansive and active network across payments industry. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Network **Primary Location:** United States **Other Locations:** US-Arizona-Phoenix, US-New York-New York **Schedule** Full-time **Req ID:** 25021234
    $103.8k-174.8k yearly 60d+ ago
  • Senior Cost Manager/ Senior Quantity Surveyor

    Turner & Townsend 4.8company rating

    Senior director job in Raleigh, NC

    From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. Job Description Turner & Townsend are looking for an experienced Senior Cost Manager and/or Quantity Surveyor to act as the key, day to day client interface, ensuring that client objectives are met through the delivery of a value-added cost management service. To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role. The ideal candidate will be self-motivated, driven and able to work independently as well as part of a team. In this significant position you will be responsible for providing leadership and direction, embedding, and promoting the purpose, values, and vision of Turner & Townsend. Responsibilities: Estimating and negotiating change orders throughout the construction lifecycle. Provide estimate and cost planning to include producing and presenting the final cost plan. Review and participate with the design services team and general contractor in the development of cost estimates. Reconcile changes and assist the general contractor to ensure that their data is accurate. Communicate or meet with the general contractor and owner of project manager to gather status information to prepare a cost estimate update. Prepare written comments to the general contractor's submissions, including the executive summary. Coordinate all sources of cost information for cost discussions and suppliers direct from NPA, subs, quantities from A/Es. Inform and drive engineering priorities based on cost impact. Work proactively with minimal supervision to resolve scheduling issues. Manage cost checks and carry out valuations on larger projects. Complete timely, accurate cost checking and valuation processes. Participate effectively with post contract cost variances and the change control processes. Manage Cost impact / contingency management and commitment tracking logs. Prepare funding data presentations and coordinate VE sessions with stakeholders. Developing cost plans and estimates through the design phase, delivering updated cost plans at appropriate design milestones. Providing commercial input to design optioneering and input into value engineering exercises. Reviewing contractor and subcontractor pricing and leading negotiations on behalf of the client to drive fair contract prices. Performing quantity surveying, cost controls, and change management activities throughout the project lifecycle. Ensuring that post-contract cost variances and change control processes are managed effectively. Ensuring that cost auditing and valuation work is managed effectively and that a robust process for cost validation is in place. Carrying out the production of monthly cost reports for presentation to the client. Ensuring that final accounts are negotiated and agreed upon in a timely manner. Compiling built cost estimate records for benchmarking purposes. Identify, coach and mentor talent to realize their potential and celebrate the success of others. Display excellence in leadership and service delivery on commissions is in line with the conditions of appointment Financial Management - Utilize internal software to track ongoing margin levels and monthly fee/resource forecasts for each commission and financial reports Implement and maintain the use of internal Business Management Systems and company delivery methodologies and tools in the office to ensure consistent delivery of best practice for Clients and the company Be a role model that drives a one business culture that achieves great outcomes by striking the right balance for our people, clients, stakeholders, and society. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Bachelor's degree in construction management, cost management, quantity surveying, engineering or field related to construction. Minimum 5-7 years of relevant experience working in a cost management role in the construction industry. RICS accredited or working towards it is preferred. Experience of leading cost management on medium or large sized construction projects of medium to high complexity. Construction consultancy experience is strongly preferred. Good knowledge of construction industry technical matters, such as different procurement routes, value management, and value engineering. Excellent communication skills. Additional Information Turner & Townsend is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you'd like to view a copy of the company's affirmative action plan, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at ************ or [email protected]. This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response. *On-site presence and requirements may change depending on our client's needs* Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. #LI-ES1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
    $111k-159k yearly est. 60d+ ago
  • Director of Revenue

    10Federal Partners

    Senior director job in Raleigh, NC

    As Director of Revenue at 10 Federal Self Storage, you will be accountable for all aspects of revenue management across our national portfolio. This role is pivotal in shaping pricing strategies, occupancy optimization, and promotional programs. Your insights and execution will directly impact our growth trajectory, cash flow, and investor returns. You'll collaborate closely with our operations, marketing, data analytics, and asset management teams to drive performance at the asset and portfolio level. This is a high-visibility, high-impact role ideal for someone who thrives in a fast-paced environment where results matter. Key Responsibilities: · Own and operate our pricing strategy across all self storage assets · Develop and implement dynamic pricing models and discount programs that drive revenue and occupancy · Monitor market trends, competitor behavior, and seasonal patterns to inform adjustments · Create weekly and monthly reporting packages that track KPIs including RevPAR, occupancy velocity, rate growth, and unit mix · Work closely with operations to implement rate changes and support field teams in understanding pricing execution · Partner with data analytics to enhance forecasting and revenue modeling tools · Contribute to budgeting, pro forma underwriting, and revenue forecasting for new acquisitions and developments · Identify new opportunities to enhance revenue through product innovation and operational improvements · Present recommendations and performance updates to senior leadership and ownership groups --- Qualifications: · Bachelor's degree in Finance, Economics, Business, or a related field · 7+ years of experience in revenue management, ideally in self storage, hospitality, or multi-site real estate · Proficient in Excel and comfortable working with BI tools like Power BI or Tableau · Experience with pricing engines or RM systems is a plus · Strong analytical skills with the ability to translate data into strategy · Excellent communication skills with internal stake holders and comfort presenting to executives · Independent, resourceful, and eager to take ownership of results Why You'll Love Working at 10 Federal · Be the key driver behind revenue performance at a growing, nationally recognized real estate firm · Collaborate with a nimble, highly experienced team in a flat, entrepreneurial structure · Competitive compensation and performance bonus · Hybrid or remote flexibility with periodic travel to properties and HQ · A culture that values transparency, innovation, and individual impact
    $84k-122k yearly est. 47d ago
  • Senior Director, Product Marketing Operations and Competitive Intelligence

    Pagerduty 3.8company rating

    Senior director job in Raleigh, NC

    PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. We are seeking a seasoned and insightful people leader to establish and spearhead our Product Marketing Operations and Competitive Intelligence function, reporting directly to the VP, Product Marketing. In this pivotal role, you will lead a dedicated team, driving both major and minor product launches, cultivating robust competitive intelligence, and consistently reporting on progress across all initiatives. Specifically, evolve, establish and execute product marketing programs and operations related to GTM readiness, to include: + **Product Launch process** - Establish, document and maintain product market launch framework, operating model and launch calendar that aligns with development and the field. + **Product Launch management** - organize and execute critical product launches, driving the planning and execution of launch activities, events/webinars and ensuring alignment and readiness across all marketing work streams, while coordinating overall readiness with development and field teams. + **Competitive Intelligence** - manage a team that builds and runs a competitive intel program that serves as the internal authority on competitive dynamics, equipping sales teams with sharp differentiation, timely insights and effective strategies to win. + **Repeatable sales plays** - partner with PMMs, Field, and Enablement stakeholders to define, build and deliver repeatable sales motions to drive annual operating targets (pipeline, billings, net-new logos). + **PMM Planning and Coordination** - organize and drive quarterly and yearly planning and operating plans for product marketing, including reporting results to key stakeholders; organize and drive PMM all-hands and leadership meetings and related presentations. + **Standards, Best Practices and Consistency** - drives the establishment of consistent templates, frameworks, and constructs for use across the team. + **Portfolio-level content and enablement** - drive the planning, delivery and quality of content for any cross-product activity, such as launch content, major event session tracks, and product marketing related enablement programs for sales revenue achievement. **Basic Qualifications:** + 10+ years of experience in B2B marketing, market research, or a related field. + 5+ years' experience leading a marketing function, or similar, used to managing multiple projects at one time within established timelines. + Proficient in planning and project management skills. + Ability to handle individual contributor and detail-oriented responsibilities in addition to people management responsibilities such as guiding, performance managing and mentoring a team. + Strong analytical skills and experience in quantitative and qualitative research methods, translating complex data into actionable insights. + Delivers results efficiently with a high sense of urgency when applicable. + Excellent communication and presentation skills, both written and verbal. + Ability to build strong partnerships at all levels of leadership and manage by influence. + Seamlessly negotiates and manages conflict. **Preferred Qualifications:** + Experience in high growth companies + Software/SaaS/B2B technology industry experience is preferred. + Experience in product marketing, specifically experience in managing launches at scale The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
    $165k-210k yearly est. 32d ago
  • Senior Manager, Threat Intelligence & Offensive Security

    Epic Games 4.8company rating

    Senior director job in Cary, NC

    WHAT MAKES US EPIC? At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development. INFOSEC What We Do Keep Epic's networks, hardware, and people safe from security risks. Install security measures and operate software to protect systems and information infrastructure, including firewalls and encryption programs. Document issues as they arise and assess & report any impact caused. What You'll Do Epic Games is looking for a Senior Manager, Threat Intelligence and Offensive Security to lead and grow a team responsible for protecting the company from advanced cyber threats. This role requires a leader with a strong background in both threat intelligence and offensive security who can build, optimize, and automate processes to proactively identify and neutralize threats. The ideal candidate will be an experienced manager who focuses on team effectiveness, a clear vision, and measuring the impact of their team's work. In this role, you will Lead, mentor, and build a high-performing team of threat intelligence and offensive security specialists Develop and execute a strategy to enhance Epic's defensive posture through proactive threat intelligence gathering and offensive security operations Drive the optimization and automation of security processes to improve efficiency and response times Establish key performance indicators (KPIs) and metrics to measure the effectiveness of the team's security efforts Partner with cross-functional teams to translate threat intelligence into actionable security controls Oversee the planning and execution of penetration tests, red team exercises, and vulnerability assessments Present complex security findings, risks, and recommendations to both technical and non-technical audiences What we're looking for Proven experience in a leadership or management role within cybersecurity Experience in team building, mentorship, and professional development Practical experience in both threat intelligence and offensive security (e.g., penetration testing, vulnerability management) Strong understanding of modern cyber threats, tactics, techniques, and procedures (TTPs) Excellent communication and presentation skills, with the ability to articulate complex security concepts to senior leadership Experience with security automation, scripting, and process optimization Demonstrated ability to measure and report on the effectiveness of security programs A bachelor's degree in a technical field or equivalent practical experience EPIC JOB + EPIC BENEFITS = EPIC LIFE Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical. ABOUT US Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here. Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
    $103k-143k yearly est. Auto-Apply 14d ago
  • Vice President, Radiology Applications

    Lumexa Imaging

    Senior director job in Raleigh, NC

    The Vice President of Applications Operations is an executive leader responsible for enterprise-wide application support, lifecycle management, and operational performance. This role provides strategic and operational oversight for the delivery, stability, optimization, and modernization of the application portfolio, ensuring reliable, secure, and cost-effective services that enable clinical, operational, and business outcomes. The Vice President leads an organization of application service delivery leaders and IT managers and is accountable for managed service provider performance, application lifecycle governance, and service excellence across the enterprise. This role partners closely with executive leadership, clinical and operational stakeholders, IT peers, and external vendors to align application operations with business strategy, regulatory requirements, and evolving technology capabilities. The Vice President of Applications Operations establishes a customer-centric, metrics-driven operating model, drives portfolio rationalization and modernization, and ensures seamless transition from implementation to steady-state operations. This leader brings a strong understanding of emerging technology trends and industry best practices to continuously evolve service capabilities and improve value realization. Key Responsibilities: Executive Leadership Provide executive leadership for enterprise application operations, support, and lifecycle management. Define and execute the long-term vision and operating model for application operations aligned with overall IT and business strategy. Serve as an executive partner to clinical, operational, and business leaders, ensuring application services enable strategic objectives. Act as a key advisor to the IT executive leadership team on application portfolio health, risk, performance, and investment priorities. Application Portfolio & Lifecycle Management Drive standardization, rationalization, consolidation, optimization, and modernization of the enterprise application portfolio. Oversee application lifecycle governance, including optimization, maintenance, and retirement. Partner with the Application Strategy & Design Team and Application Implementation Team in product selection & implementation. Ensure applications are performant, reliable, secure, compliant, and scalable to meet enterprise needs. Lead the transition of new systems post implementation into stable, efficient operational support. Service Delivery & Managed Services Establish accountability frameworks to ensure managed service providers meet or exceed contractual service level agreements (SLAs) and performance metrics. Define, document, and communicate service levels, operational metrics, and resource allocation models. Ensure a consistently high level of customer satisfaction across all supported applications and business units. Continuously assess and improve service delivery processes using data, metrics, and best practices. Financial & Vendor Management Collaborate on development of the annual IT operating budget for application operations and ensure fiscal discipline throughout the year. Partner with IT leadership to oversee vendor performance, contract negotiations, renewals, and third-party partnerships in collaboration with IT Strategy & Design team, procurement, and legal teams. Review and approve invoices in a timely manner within delegated authority, ensuring compliance with contract terms and financial controls. Drive cost transparency, optimization, and value realization across the application portfolio. Organizational Leadership & Talent Development Lead and develop a high-performing organization of application operations and service delivery leaders. Establish clear roles, responsibilities, and accountability across teams and partners. Recruit, coach, mentor, and develop talent to build succession and long-term organizational capability. Foster a collaborative, inclusive, and high-engagement culture with strong internal communication at all levels. Governance, Compliance & Continuous Improvement Ensure application operations comply with regulatory, security, and organizational policies and standards. Lead change management efforts to support evolving operating models, compliance requirements, and technology advancements. Introduce new ways of working, best practices, and continuous improvement initiatives to enhance operational maturity. Provide executive-level reporting and communication on service performance, risks, and improvement initiatives. Competencies Deep understanding of imaging technologies and workflows, including PACS, RIS, radiology dictation solutions, mammography systems, and related diagnostic imaging applications. Demonstrate knowledge of enterprise application platforms and ecosystems, including EHR-adjacent systems, ERP, CRM, HRIS, financial, supply chain, and other mission-critical business applications. Enterprise and strategic thinker with strong executive leadership presence. Proven ability to influence and partner with senior leaders across clinical, operational, and IT domains. Deep experience managing large-scale application portfolios and managed service providers. Strong change management, governance, and operational excellence mindset. People-centered leader with a track record of building and sustaining high-performing teams. Customer-focused, metrics-driven, and outcome-oriented. Education & Experience Bachelor's degree in Computer Science, Information Systems, Management, or a related field, or equivalent experience required. Master's degree preferred. 12+ years of progressive leadership experience managing enterprise radiology application portfolios supporting complex business environments. 5+ years of senior leadership (Director and above) experience leading managers and large, distributed teams. Extensive experience across the full application lifecycle, including implementation, operations, optimization, and retirement. Demonstrated success managing managed service providers and vendor ecosystems. Experience in healthcare and/or radiology (clinical, operational, or technical) is REQUIRED
    $110k-170k yearly est. 4d ago
  • Capital Markets Director- Str/Org (IC)(F)

    PNC Financial Services Group, Inc. 4.4company rating

    Senior director job in Raleigh, NC

    * Leads originations and structuring activities for a specific capital markets product, strategy or industry. Manages and develops client relationships. Provides superior client experience.* Works closely with sales team, relationship managers, traders and other internal service partners to originate and structure capital markets solutions to our clients.* Provides appropriate solutions based on in-depth assessment of client objectives and market conditions. Develops and maintains client relationships.* Coordinates the execution of key comprehensive capital markets strategies to maximize sales and new business activity.* Maintains current knowledge of industry and market developments, deal flow and regulatory requirements. Ensures compliance with policies and regulations. Provides coaching to other team members.PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our . #J-18808-Ljbffr
    $87k-122k yearly est. 3d ago
  • Director of Operations Customer Success

    Prometheus Group 3.9company rating

    Senior director job in Raleigh, NC

    Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 7-10+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $125k-173k yearly est. 60d+ ago
  • Director of Revenue

    10Federal Partners Inc.

    Senior director job in Raleigh, NC

    Job Description As Director of Revenue at 10 Federal Self Storage, you will be accountable for all aspects of revenue management across our national portfolio. This role is pivotal in shaping pricing strategies, occupancy optimization, and promotional programs. Your insights and execution will directly impact our growth trajectory, cash flow, and investor returns. You'll collaborate closely with our operations, marketing, data analytics, and asset management teams to drive performance at the asset and portfolio level. This is a high-visibility, high-impact role ideal for someone who thrives in a fast-paced environment where results matter. Key Responsibilities: · Own and operate our pricing strategy across all self storage assets · Develop and implement dynamic pricing models and discount programs that drive revenue and occupancy · Monitor market trends, competitor behavior, and seasonal patterns to inform adjustments · Create weekly and monthly reporting packages that track KPIs including RevPAR, occupancy velocity, rate growth, and unit mix · Work closely with operations to implement rate changes and support field teams in understanding pricing execution · Partner with data analytics to enhance forecasting and revenue modeling tools · Contribute to budgeting, pro forma underwriting, and revenue forecasting for new acquisitions and developments · Identify new opportunities to enhance revenue through product innovation and operational improvements · Present recommendations and performance updates to senior leadership and ownership groups --- Qualifications: · Bachelor's degree in Finance, Economics, Business, or a related field · 7+ years of experience in revenue management, ideally in self storage, hospitality, or multi-site real estate · Proficient in Excel and comfortable working with BI tools like Power BI or Tableau · Experience with pricing engines or RM systems is a plus · Strong analytical skills with the ability to translate data into strategy · Excellent communication skills with internal stake holders and comfort presenting to executives · Independent, resourceful, and eager to take ownership of results Why You'll Love Working at 10 Federal · Be the key driver behind revenue performance at a growing, nationally recognized real estate firm · Collaborate with a nimble, highly experienced team in a flat, entrepreneurial structure · Competitive compensation and performance bonus · Hybrid or remote flexibility with periodic travel to properties and HQ · A culture that values transparency, innovation, and individual impact
    $84k-122k yearly est. 7d ago

Learn more about senior director jobs

How much does a senior director earn in Raleigh, NC?

The average senior director in Raleigh, NC earns between $103,000 and $213,000 annually. This compares to the national average senior director range of $105,000 to $219,000.

Average senior director salary in Raleigh, NC

$148,000

What are the biggest employers of Senior Directors in Raleigh, NC?

The biggest employers of Senior Directors in Raleigh, NC are:
  1. Wcpss
  2. Wake County Public School System
  3. Hitachi U.S.A.
  4. Oracle
  5. Otsuka Pharmaceuticals
  6. Morris
  7. Acxiom
  8. Grandbridge Real Estate Capital
  9. Hitachi Vantara
  10. KPMG
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