Macdonald & Company are proudly partnered with a privately held Real Estate investor and developer, who develop Low-Income Housing Tax Credit Affordable Housing and Market-Rate Multifamily projects, as they seek to appoint a Chief Operating Officer or Head of Operations.
The Role
The COO will serve as a senior strategic partner to the executive team, overseeing the day-to-day management of the company while helping drive growth across investments, development initiatives, and operating platforms. This role is designed for a real estate leader with strong experience in investment management, development execution, and cross-functional leadership, capable of bridging strategy with hands-on operational excellence.
Responsibilities:
Develop and execute strategies to achieve the Company's financial and operational goals.
Plan and direct all aspects of the Company's daily operational policies, objectives, and initiatives.
Optimize the Company's operating capability and profitability.
Manage and evaluate third-party Property Management teams.
Negotiate property management agreements and other core legal agreements.
Establish policies and procedures that promote Company culture and core values.
Review staffing plans with various departments and approve hiring initiatives.
Evaluate Company and operational performance by analyzing data and translating it into actionable reporting, presenting reports to executives and investors
$96k-137k yearly est. 3d ago
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Salesforce CPQ/Revenue Cloud Director
PwC 4.8
Senior director job in Salt Lake City, UT
Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Director
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Lead in line with our values and brand.
Develop new ideas, solutions, and structures; drive thought leadership.
Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
Balance long-term, short-term, detail-oriented, and big picture thinking.
Make strategic choices and drive change by addressing system-level enablers.
Promote technological advances, creating an environment where people and technology thrive together.
Identify gaps in the market and convert opportunities to success for the Firm.
Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Salesforce Quote to Cash Consulting team you will lead the design of Salesforce technology-enabled solutions that address the needs of large organizations. As a Director you will execute complex programs, support business development efforts, and drive differentiation in PwC's offerings. This role is pivotal in driving growth, shaping client engagements, and mentoring future leaders, all while fostering an environment where people and technology thrive together.
Responsibilities
Oversee the execution of intricate programs and initiatives
Foster collaboration between technology and personnel to enhance productivity
Identify market opportunities to differentiate PwC's service offerings
Maintain adherence to professional standards and guidelines
Promote a culture of innovation and continuous improvement
What You Must Have
* Bachelor's Degree
* 9 years of experience
What Sets You Apart
Master's Degree in Computer Science, Computer and Information Science, Management Information Systems preferred
One or more Salesforce.com certifications preferred
Bringing functional domain knowledge of Quote-to-Cash and advising clients on trends
Crafting and presenting compelling client presentations and briefings with clarity
Leveraging storytelling to connect technology with business
Developing data-driven business cases for clients that articulate the ROI for investment for complex CPQ / Billing programs
Mentoring and developing future leaders
Promoting a culture of innovation and excellence
Possessing prior experience in the consulting industry
Experience with Agile methodologies
Understanding of monetization models: transactional, recurring, consumption-based, subscription, and project-based
Travel Requirements
Up to 80%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
$88k-121k yearly est. 4d ago
VP of Vacation Rental Operations
Luxe Haus
Senior director job in Park City, UT
Elevate Your Career in Luxury Hospitality with Luxe Haus
At Luxe Haus, we're raising the standard for luxury vacation rentals and property management in Park City and Deer Valley. Backed by over 40 years of award-winning expertise, we combine unmatched guest service with meticulous care for every home in our portfolio, which includes ski-in/ski-out estates, mountainside villas, and designer-curated condos.
Why Work at Luxe Haus?
You'll be part of a forward-thinking team rooted in creativity, integrity, and personal growth. This is your opportunity to craft unforgettable guest experiences, grow your career, and help redefine luxury hospitality in the mountains.
What You'll Do:
As the Vice President of Vacation Rental Operations, you will serve as the senior operational leader for Luxe Haus' vacation rental and property management division. You will oversee all aspects of operational performance - guest experience, homeowner relations, property care, revenue maximization, and team leadership. This role requires an experienced hotel operator with strong general manager expertise, exceptional strategic leadership ability, and deep knowledge of luxury hospitality.
Operational Leadership & Performance Management
Lead and oversee the end‑to‑end operations of the Luxe Haus vacation rental portfolio, ensuring exceptional guest service, brand consistency, and operational excellence across all properties.
Manage and mentor operational leaders, general managers, guest services teams, and field operations staff to achieve peak performance.
Own key KPIs including guest satisfaction scores, operational efficiency, brand compliance, safety, and financial performance.
Create and enforce SOPs, service standards, and inspection frameworks aligned with luxury hospitality expectations.
Homeowner, HOA & Stakeholder Relations
Serve as the executive point of contact for high‑value homeowners, homeowner associations, and luxury property partners.
Build and maintain strong, trust‑based relationships with HOA boards, presidents, and community leaders.
Present strategies, reports, and operational insights to stakeholders to support retention and revenue growth.
Growth & Business Development Support
Partner with the CEO and leadership team to support the expansion of the Luxe Haus rental and property management portfolio.
Help define and execute growth strategies, including reservations optimization, portfolio expansion and retention, and nurturing owners and partners.
Support sales functions by ensuring operational readiness, market competitiveness, and service excellence.
Systems, Operations & Technology Optimization
Oversee and optimize operational systems, including PMS, CRM, maintenance platforms, housekeeping/vendor systems, reservations technology, and guest service tools.
Identify opportunities for automation, workflow improvements, and operational scaling.
Drive implementation of tools and processes that enhance efficiency, communication, and service quality.
Cross‑Functional & Executive Leadership
Collaborate with key departments, including Guest Experience, Marketing, Finance, and Property Management to ensure cohesive execution of company initiatives.
Participate as a core member of the Luxe Haus senior leadership team, influencing long‑term strategy.
Represent Luxe Haus in community groups and industry organizations or events where needed.
Special Projects & Strategic Initiatives
Lead operational readiness for new properties or service expansions.
Spearhead large‑scale initiatives related to service innovation, owner services, workforce optimization, and market development.
Tackle high‑impact special projects assigned by the CEO.
What You Bring:
10+ years of senior leadership experience in luxury hospitality operations (hotel experience required; vacation rental experience strongly preferred).
Proven General Manager or Multi‑Property GM background with direct oversight of teams, budgets, and service performance.
Demonstrated expertise in guest services, property management, and reservations operations.
Strong ability to manage complex stakeholder environments, including homeowners, HOAs, third-party service providers, and high‑net‑worth guests.
Track record of delivering exceptional guest experience scores, operational efficiency, and financial performance.
Deep understanding of luxury service standards and brand consistency within high‑end hospitality environments.
Highly proficient with hospitality systems (PMS, RMS, CRM, maintenance platforms).
Exceptional communication, leadership, and relationship‑building skills.
Strategic thinker with the ability to lead through influence, inspire teams, and drive innovation.
Strong organizational skills with the ability to manage multiple priorities in a fast‑paced, high‑touch setting.
Bachelor's degree in Hospitality, Business, or related field preferred (or equivalent experience).
Must be based in - or willing to relocate to - Park City, Utah.
Benefits:
Paid time off, including PTO, sick days, and vacation days
Health insurance
Dental insurance
Vision insurance
Retirement benefits or accounts
Healthcare spending or reimbursement accounts (HSA, FSA, HRA)
Wellness program
Location: Park City, UT (Full-Time, On-Site)
Compensation: $150,000 COE
Department: Operations
Reports To: CEO
$150k yearly 1d ago
Chief Operating Officer
Skyrun Vacation Rentals-Park City
Senior director job in Park City, UT
Chief Operating Officer (COO)
Vacation Rental Management | Park City, Utah
We're seeking a Chief Operating Officer (COO) to help lead and scale a high-performing vacation rental management company based in Park City, with locations in Park City, Breckenridge, and Kiawah Island, South Carolina. This role is for a hands-on operator who thrives on accountability, loves building systems, and takes full ownership of profitability, operational excellence, and growth.
You'll partner directly with ownership to translate vision into execution-driving net profit, expanding margins, growing our property portfolio, and maintaining exceptional homeowner/guest satisfaction.
This is an in-office position. This is not a remote position.
Local candidates only, please.
What You'll Own (Not Just “Support”)
This is an outcomes-driven role with clear scorecard accountability:
Net profit growth and sustained margin expansion
Net property growth (new owner acquisition minus attrition)
95%+ homeowner retention, year over year
Operational efficiency across guest services, housekeeping, maintenance, and inspections
EOS traction across the leadership team and company scorecards
Core Responsibilities
Own company-wide P&L performance, budgeting, and margin improvement
Lead and optimize daily operations across all departments
Design and enforce scalable systems, SOPs, and accountability structures
Drive property growth in alignment with operational capacity and quality standards
Maintain best-in-class homeowner experience and retention metrics
Leverage technology, automation, and data to improve speed, accuracy, and decision-making
Build, coach, and hold leaders accountable for results-not effort
What We're Looking For
Proven COO, VP of Operations, or senior operations leader experience
Demonstrated success in owning net profit and margin expansion
Experience scaling a multi-unit, service-based business (hospitality, vacation rentals, property management, or similar)
Strong EOS experience-you've lived it, not just read the book
High technical aptitude (PMS, dashboards, automation, AI tools, data reporting)
Decisive, disciplined leader who sets expectations and follows through
Comfortable in both strategy and the weeds
What This Role Is (and Isn't)
This role is:
A seat with real authority and accountability
A chance to materially impact growth and profitability
A long-term leadership role with upside
This role is not:
A caretaker position
A theoretical strategy role
A place to “advise” without owning results
Why Join Us
Established portfolio with strong brand and growth runway
Direct partnership with ownership
Culture of accountability, transparency, and continuous improvement
Opportunity for meaningful compensation growth tied to performance
If you're a builder, an operator, and a leader who wants to own real outcomes-we want to talk.
📩 Apply via LinkedIn with a resume and a brief note on why this role fits your operating style.
$66k-119k yearly est. 1d ago
Sr. Manager of Information Security
Sportsman's Warehouse 3.9
Senior director job in West Jordan, UT
The Senior Manager of Information Security leads enterprise-wide security strategy, risk management, and data protection efforts. This role is responsible for developing and enforcing policies, managing cybersecurity operations, and aligning security initiatives with business goals. They serve as the primary escalation point for incidents and partner with IT, Legal, Finance, and executive leadership to ensure compliance and resilience across the organization.
Key Responsibilities:
• Design and implement company-wide security strategies, frameworks, and policies
• Lead incident response, vulnerability management, and threat intelligence efforts
• Manage security operations and technology across cloud, on-prem, and hybrid environments
• Ensure compliance with security and regulatory frameworks (NIST, ISO, PCI, SOC 2, GDPR, SOX)
• Partner with Finance, Internal Audit, and external auditors to support SOX and PCI compliance, including audit preparation and remediation efforts
• Oversee third-party risk management and vendor security reviews
• Present security risks, controls, and KPIs to executives and key stakeholders
• Lead company-wide security awareness and training programs
Qualifications:
• 10+ years of experience in information security, with 5-10 years in a leadership role
• Strong knowledge of cybersecurity frameworks, governance, and security architecture
• Hands-on experience with enterprise security tools in cloud, on-prem, and hybrid environments. Preferred knowledge and experience with existing tools such as SentinelOne, Guardicore, Check Point, KnowBe4, Tenable, BigID, ShareFile, Imperva, DataGrail, Zilla, and AuditBoard
• Excellent communication, influencing, and cross-functional leadership skills
• Bachelor's degree required; CISSP, CISM, or similar certifications strongly preferred
Team & Travel:
• Minimal travel required
$40k-69k yearly est. 2d ago
VP, Consumer Lending Operations
Medallion Bank 3.9
Senior director job in Salt Lake City, UT
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
The VP, Consumer Lending Operations is responsible for the successful management of the Bank's consumer lending operations, particularly the daily processes and activities for both the Recreational (“Rec”) and Home Improvement (“HI”) Lending teams. Accountable for ensuring appropriate staffing levels and coaching subordinates to meet the goals and objectives of the Rec and HI lending teams. Responsibilities include overseeing lending workflow, product configuration and delivery, and championing operational excellence across both lending lines.
What We Are Looking For:
Lead and manage all loan officers, processors, and funders within the Rec and HI Lending departments, providing both direct and indirect supervision.
Hire talented candidates and encourage a consistently performance-oriented team environment. Meet regularly and interact productively with all lending employees to accomplish goals and objectives.
Perform critical assessments of all processes and challenge the status quo by seeking new opportunities to improve operational efficiencies, reduce errors, leverage automation, and ensure optimal performance.
Lead coordination between internal departments and external vendors to find and implement new platforms and upgrade current systems.
Cultivate a work environment of excellence by delivering high-quality solutions and unmatched customer service levels at every touchpoint.
Establish and communicate long-term operational vision and shorter-term goals to deliver an exceptional customer experience aligned with organizational objectives.
Provide shared oversight of Rec and HI Lending projects and initiatives. Recommend changes to processes and policies based on business needs,
Drive the development of a forward-looking consumer lending strategy by collaborating with senior leadership ensuring alignment with Bank's annual growth and innovation objectives.
Thoroughly understand credit underwriting and origination policies and procedures. Participate in drafting, updating, and following the approved policies and procedures associated with Rec and HI Lending.
Collaborate with other departments and regulators to ensure compliance and operational integrity.
Provide routine updates to management on team performance and lending operations initiatives, including identifying weaknesses, appropriate analysis of historical loan production, and other key metrics.
Perform additional duties as assigned to support departmental and organizational success.
You would be a GREAT fit with these skills:
Excellent written, verbal communication, with the ability to influence and engage across all levels.
Will interact with senior management, many departments in the Bank, and outside professionals.
Self-motivated and hard-working. Must be able to handle multiple priorities simultaneously with accuracy and function in a fast-paced environment.
Strong Microsoft Office skills, particularly Excel, Adobe Pro and cloud-based collaboration tools.
Demonstrated leadership capabilities with a focus on team development and strategic execution.
Sound judgement and decision-making skills, with the ability to communicate decisions clearly and effectively.
Preferred Level of Experience:
Extensive experience (7+ years) in consumer lending and banking operations. Preferably in an indirect lending environment.
Skilled in leading teams, with a strong background in staff supervision, management, and oversight of day-to-day lending operations.
College degree preferred. May be substituted with at least 7+ years of related experience or the equivalent combination of education training and experience which provides the required knowledge, skills, and abilities.
What's in it for YOU?
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 paid holidays, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here!
Work Life Balance - We don't use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
$141k-217k yearly est. 60d+ ago
Senior Manager, Value Realization Leader
UKG 4.6
Senior director job in Salt Lake City, UT
**Why UKG** : At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team **
The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value.
**About the Role **
We are looking for a dynamic Senior Manager, VMO leader, to join our ESE team. This role leads a team of Value Realization Leaders, guiding alignment with corporate strategy, monitoring excellence, and fostering a culture of accountability and continuous improvement. in this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors.
**Responsibilities:**
People Management
- Lead, coach, and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous improvement.
- Provide clear direction, communicate performance expectations, and regular feedback to ensure achievement of individual and departmental goals.
- Effectively manage resource allocation, balance team workloads, and capacity planning to ensure operational efficiency and alignment with strategic priorities.
Strategy Execution & Alignment
- Develop and drive the translation of enterprise and ESE product strategies into executable, outcome-driven plans that shape and influence business direction.
- Lead strategic alignment across functions by ensuring initiatives and programs reinforce enterprise priorities, proactively managing trade-offs, and optimizing portfolio-level interdependencies.
- Partner with senior business and product leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions.
Value Realization & Impact Tracking
- Manage the entire life cycle of value delivery for projects and programs, from ideation to post-delivery evaluation.
- Establish KPIs linked to business outcomes (revenue, cost, customer experience); review progress against targets
- Track realized value post-launch and drive accountability for sustained results.
- Continuously improve delivery velocity, adoption, and return on investment.
Orchestration & Execution Excellence
- Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value.
- Coordinate across ESE product, engineering, and business functions to ensure cohesive execution.
- Anticipate delivery risks, surface decisions, and remove blockers proactively.
- Maintain agility through iteration, feedback loops, and continuous improvement.
Advisory & Influence at Scale
- Guide decision-making by reviewing structured problem-solving approaches and outcome-based recommendations.
- Provide executive-level visibility through oversight of reporting and storytelling frameworks.
Change Leadership & Talent Development
- Lead and ensure organizational adoption of new capabilities and processes.
- Shape mindsets and behaviors to sustain impact beyond project completion.
- Coach and mentor teams to build outcome orientation and business fluency
**About You **
**Basic Qualifications :**
- Bachelor's degree in Business, Engineering, Computer Science, or a related field.
- 5+ years of experience leading and managing teams, including responsibility for performance, development, and engagement.
- 12+ years of experience in program management, strategy execution, or transformation leadership roles.
- Proven track record delivering measurable business outcomes in cross-functional environments.
- Strong business and technical fluency; able to navigate both executive discussions and delivery details.
- Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) and digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management),
- Experience in product-led or technology-driven organizations preferred.
- Consulting or advisory background a strong plus.
**Preferred Qualifications:**
- Master's degree in Computer Science, Engineering, or a related field
- Experience with large-scale system architecture and Lean Portfolio Management.
- Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps).
- Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM are preferred.
- Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools
- Agile coach experience a plus
**Core Competencies**
- Value Orientation | Strategic Alignment | Business Acumen
- Technical / Product Literacy | Problem Solving | Agility
- Stakeholder Influence | Change Leadership | Talent Development
- Driver of Results and Self Driven
**Success Measures**
- % of initiatives meeting or exceeding business value targets
- Time-to-value reduction across key programs
- Adoption and utilization rates of delivered solutions
- Executive stakeholder satisfaction and confidence
- Demonstrated uplift in team maturity and delivery culture
**Travel Requirement:**
15% Travel
This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************
The pay range for this position is $129,500 to $180,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$129.5k-180k yearly 6d ago
Senior Manager, Clinical Management (Early Phase)
Otsuka America Pharmaceutical Inc. 4.9
Senior director job in Salt Lake City, UT
Under the direction of the Director/Associate Director of Clinical Management, the Senior Clinical Study Manager is responsible for the oversight and management of Otsuka clinical studies, including coordination with other relevant parties (e.g., other Otsuka departments, external service providers (ESPs), etc.). Responsibilities include the planning, execution and completion of clinical trials according to applicable regulations and guidance; ICH Guidelines Good Clinical Practices (GCP), and Otsuka SOPs, within agreed-upon timeframes and budget.
****
- Provides oversight and management of clinical studies at Otsuka, including planning, execution, and completion of clinical trials according to all applicable regulations and guidance, ICH/GCP, and Otsuka SOPs.
- Contribute to the development and review of all critical clinical study documents, including clinical protocols, informed consent forms, or other study-related clinical documents.
- Provide input into and approval of the identification, evaluation, and selection of CROs, outside vendors (e.g., central labs, central IRB, IVRS, etc.), and investigative sites.
- Provide leadership and guidance to clinical team to ensure all clinical study activities are completed in accordance with applicable regulations and guidance; ICH GCP, and Otsuka SOPs.
- Communicates and coordinates clinical project-related activities and progress across all relevant cross-functional departments.
- Provide management personnel with timely updates on progress and changes in scope, schedule, and resources as required.
- Participate in forecasting study expenditures and resourcing needs.
- Ensure internal clinical team and vendors manage and monitor study-related budget and expenses to meet forecast.
- Provide timely communication of any variances in budget forecast to the Director/Associate Director.
- Establish communication flow with CRO and investigative sites to maximize compliance with study protocol.
- Provide oversight of ESP in its conduct of the day-to-day operations of assigned trial(s), as assigned.
- Participates in ongoing review of clinical trial data focusing on data integrity, trending and consistency.
- Supports project level inspection readiness activities, including responsibility for ensuring the completeness, timeliness and quality of the TMF.
- Serve as Clinical Management representative for review of protocols within and across portfolios, as assigned.
- Participate in program-level risk mitigation strategies and collaborate with ESPs on study-level risk mitigation and management activities.
- Represent Clinical Management in departmental and cross-functional initiatives, as assigned.
- Leads and/or contributes to assigned departmental, ESP and corporate standardization and continuous improvement efforts.
- May have supervisory responsibilities including:
+ Coordinating the training and onboarding of new employee(s) on corporate culture, corporate goals/vision and departmental policies and processes.
+ Assuring compliance with departmental, SOP, compliance, and corporate training
+ Ensuring assigned staff have access to all required materials, systems, and training to complete job responsibilities.
+ Setting clear performance expectations and individual development plans and providing specific and frequent feedback to the employee on his/her performance.
- Performs other duties, as assigned.
**Qualifications/ Required**
Knowledge/ Experience and Skills:
- Comprehensive knowledge of clinical operations, drug development process, roles, and responsibilities of individuals within the project team, standard operating procedures (SOPs) and GCP/ICH regulations.
- Thorough knowledge of contract research organizations (CROs), outsourcing, and evaluation of work performed against vendor Statement of Work (SOW).
- Strong understanding of the clinical and scientific basis for assigned clinical program, with the ability to translate that knowledge in operational management.
- Strong understanding of global regulatory requirements.
- Strong communication, organization, planning, analytical, problem solving, and people management skills.
- Demonstrated experience with working with the Microsoft suite of programs (e.g., Word, Excel, PowerPoint, Outlook, etc.)
- Good understanding of clinical trial related software (e.g., eCRFs, IRT, CTMS, etc.).
- Ability to travel up to 25%.
**Educational Qualifications**
Required:
- Bachelor's Degree or Registered Nurse (RN). Minimum of 10 years industry experience with seven (7) years in clinical trial management experience.
Preferred:
- Previous supervisory experience.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$150k yearly 7d ago
Senior Director, Platform Product Management
Pagerduty 3.8
Senior director job in Salt Lake City, UT
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **SeniorDirector, Platform Product Management** to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
In this pivotal role, you'll own the foundation of the PagerDuty Operations Cloud as a key technical product leader across several development teams. You'll define our platform strategy, evolve our roadmap and guide execution. The platform team will create leverage for internal application development teams to build new products faster and enable customers and partners to integrate PagerDuty with other tools. You'll work directly with our largest, most sophisticated customers who seek a high level of configurability, scalability and security to manage real-time work across their tool stack.
The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of application development teams and external developers (in customer accounts, ISVs, plus tech and distribution partners). You're equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform partner. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is valuable, feasible, usable, and viable.
**Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.**
**Key Responsibilities**
+ Guide product strategy, prioritization, and roadmap allocating resources strategically between innovation and sustaining existing products to optimize business outcomes for:
+ Core services: admin, authentication, security, notification, ingestion, app experience
+ Developer Experience: APIs & Integrations - docs & tools, strategic integrations
+ Infrastructure & Internal Tools: Internal admin tools, distribution channel enablement
+ Build shared services and components to be used by multiple teams to create leverage and accelerate application feature delivery velocity
+ Deliver APIs, developer tools and content to seamlessly onboard PagerDuty apps and professional services teams and customers onto the platform
+ Evolve our contextual data platform enabling scalable and secure ingestion and correlation of data across a vast number of sources to be consumed by and contributed to by our apps
+ Expand our integration ecosystem through internal development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools
+ Partner with infrastructure and security teams to meet our reliability, scalability, and compliance objectives
+ Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams, professional services, customers and 3rd-party partners
+ Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability
+ Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader
**Basic Qualifications**
+ 6-10+ years in technical product management for a B2B enterprise SaaS company, preferably with platform experience (APIs, developer tooling, shared services, etc.)
+ Experience building, coaching and leading high-performing teams of 5+ PMs
+ Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices
+ Technical knowledge from academic background and/or work experience enabling you to partner with and be respected by experienced engineers
+ Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design
+ Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing
+ Ability write, speak, and think about complicated and highly technical problems with uncommon lucidity
+ Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount
**Preferred Qualifications**
+ Bachelors or Masters in Computer Science or technical field, MBA is a plus
+ Practical experience as a software developer is a big plus
The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$137k-178k yearly est. 60d+ ago
US Senior Pay & Time Manager
GE Aerospace 4.8
Senior director job in Salt Lake City, UT
GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll.
The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement.
This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC.
As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization.
**Job Description**
**Essential Responsibilities:**
+ Ensuring pay is processed on time, accurately and in compliance with government regulations.
+ Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable.
+ Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk.
+ Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance.
+ Drive process improvements and implement strategic initiatives.
+ Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner.
+ Implement standard work for pay & time processes & procedures.
+ Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans.
+ Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes.
+ Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action.
+ Provide insight on team strategy and continuous improvement solutions.
+ Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes.
+ Providing payroll and time & attendance expertise and leadership during M&A activities.
+ Translating strategies into action plans and align team priorities to the business.
+ Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role.
+ Serve as a peer mentor to other team leaders in NAM organization.
**Qualifications/ Requirements:**
+ Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area.
+ Expertise in Workday Payroll, time & attendance systems and integration with payroll processes.
+ Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting.
+ Willing to travel as needed up to 15%.
**Desired Characteristics:**
+ Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification.
+ Strong problem-solving skills to address complex payroll challenges.
+ Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners.
+ Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites.
+ Serve as a role model continuous improvement behaviors needed to encourage and embed change.
+ Strong interpersonal and leadership skills.
+ Strong problem solving and troubleshooting skills; solutions-oriented approach
+ Experience in managing internal & external audits.
+ Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment.
+ Experience with managing people virtually or a geographical dispersed team.
**Pay and Benefits:**
+ The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$117k-160k yearly 35d ago
Senior Manager-Debit Acquiring PMO
American Express 4.8
Senior director job in Sandy, UT
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Our organization:
The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.
The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end product management approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies.
About the Role:
Reporting to the Director of Debit Product Management & Delivery, this exciting role will offer a talented PMO manager the chance to drive development of Acquiring for the enterprise through exceptional program management office activities. You will play a critical role in driving organization, governance, and delivery discipline across the team and cross enterprise program partners.
The role requires someone who thrives on structure and planning, whilst also being comfortable rolling up their sleeves and getting into the detail. You'll be a connector - joining the dots, managing dependencies, and keeping risks and issues front and center. If you are someone who is happy to step into whatever is needed this could be the perfect role for you.
Key Responsibilities:
* Provide end-to-end PMO leadership across for Debit Acquiring in the U.S. as part of a major program of work
* You will be proactive in creating, understanding and critically questioning of project plans, risks/issues and dependencies. Helping to join the dots across a large, diverse program
* You will keep a broad strategic level view whilst diving into the details with a questioning mindset, identifying gaps or misalignments taking initiative to address
* You will produce accurate and insightful program or product update materials and artifacts, tailoring to various forums and committees. Always assessing usefulness of communications and identifying new ways to augment existing approaches
* You will develop strong relationships across cross enterprise teams fostering a culture of accountability, transparency, and delivery focus
* You will define, setup and maintain processes to the support the product team in managing and prioritizing the product roadmap
Minimum Qualifications:
* 3+ years experience within Acquiring, ideally with exposure to OptBlue
* Proven experience in a senior PMO/Program support role within complex, matrixed environments
* Exceptional organizational skills to prioritize and manage multiple tasks in a fast-paced environment with excellent attention to detail
* Detail orientated while maintaining a view of the bigger picture
* A proactive mindset with a 'can do' attitude - willing to get stuck in wherever needed
* Strong comfort working in ambiguity and helping create structure out of chaos
* Able to create impactful and meaningful communications for all levels of the business, creating decks that 'tell the story' to drive buy in and understanding
* Critical thinker; able to find connections, spot interdependencies and bring clarity
* A highly effective relationship builder who uses their diplomatic skills to influence others at all levels of the business with no direct control
* A self-starter who will hit the ground running
* Must have positive, can-do attitude, able to remain calm under pressure
* Excellent Microsoft Excel & Powerpoint skills
Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
$123k-215.3k yearly 32d ago
Payroll and Benefits Senior Manager
Serenity Mental Health Centers 3.7
Senior director job in Lehi, UT
Job Description
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.
If you've ever wanted to use your professional skills to make a real impact, this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like, and we believe every role here plays a part in that mission.
The Role: Payroll and Benefits Senior Manager |
As our Payroll and Benefits Senior Manager, you'll ensure our team members are paid accurately and on time, every time. You'll oversee payroll processing and benefits management, maintain compliance with all regulations, and collaborate with HR and Finance to support our growing organization. Your work will directly contribute to creating a smooth, supportive experience for the people who care for our patients every day.
What You'll Do:
· Ensure payroll timeliness, accuracy and compliance with applicable laws and company policies
· Manage payroll schedules, systems, and data integrity
· Partner with Finance leadership to develop payroll and benefits strategies
· Supervise payroll staff and support their professional development
· Coordinate with vendors and internal/external auditors as needed
· Generate and analyze payroll reports for leadership
What You Need:
Multi-state payroll experience - both processing and managing payroll teams
Experience with companies of 500+ employees
Experience developing payroll and benefits strategy
Familiar with state tax reporting requirements
Experience handling commissions and bonuses
Experience in benefits administration, ideally for self-funded benefits plans
Why You'll Love Working at Serenity:
· Fulfillment - contribute to helping our patients ‘take back their lives'
· Competitive pay
· Excellent benefits: We cover 90% of medical, dental & vision
· 401(k) - because your future deserves self-care too
· 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
$70k-94k yearly est. 11d ago
Director of Field Operations - Commercial Construction
PJF Corp 3.8
Senior director job in Layton, UT
Job DescriptionSalary: DOE
Are you ready to inspire teams, mentor future leaders, and drive lasting success? Step into the Director of Operations role at PJF Corp.
Who Are We?Since our modest beginnings in 1998, PJF Corp. has emerged as a formidable presence in the construction industry, driven by our unwavering commitment to three core principles: Quality, Integrity, and Service. At PJF Corp., we dont just construct buildings; we strive to make a difference. Our projects are not just about erecting structurestheyre about bringing our clients' visions to life. Whether it's a medical facility, car dealership, or assisted living center, we recognize the significance of the spaces we create. We are dedicated to making a difference within our own team by prioritizing the recruitment of experienced, qualified individuals and investing in their ongoing development. Through continuous education and the implementation of cutting-edge strategies and materials, we remain at the forefront of our industry, constantly striving to improve and innovate.Safety is paramount in everything we do.We recognize the inherent risks involved in construction, which is why we maintain stringent safety protocols and provide regular safety training to all team members. While we specialize in commercial construction, with a focus on medical facilities, automotive dealerships, and assisted living centers, our capabilities extend far beyond these sectors. At PJF Corp., were more than just builders; were partners in your success. Choose PJF Corp. and experience the difference that excellence makes.
The Big Picture: We are committed to sustainable growth rooted in excellence. For us, success means delivering quality, strengthening relationships, and maintaining the freedom to choose the right work and the right partnersnot chasing endless expansion. We value leaders who put integrity first, build strong teams, and raise the standard of performance across everything we do.
Position overview: The Director of Operations is a strategic leader who ensures successful delivery of commercial construction projects from start through closeout. This role oversees field operations, client satisfaction, and financial performance while developing and inspiring high-performing teams.
Are you ready to elevate your career?Are you ready to grow with us? At PJF Corp., we believe leadership is about building people as much as projects. This role gives you the chance to motivate teams, guide careers, and make a lasting impact.
Key Responsibilities:
including, but not limited to:
Client & Project Leadership
Build and maintain strong, trust-based relationships with clients, trade partners, inspectors, and other external stakeholders by representing PJF Corp. in leadership, project, and client meetings as a reliable, solution-driven partner.
Maintain a consistent field presence through regular job site visits and hands-on inspections, ensuring quality, safety, compliance, and progress under varied conditions.
Participate in project procurement meetings, collaborating with sales and estimating teams to ensure successful project launches.
Oversee schedules, budgets, and deliverables while solving complex challenges to keep projects on track, ensuring on-time, under-budget completion and driving continuous improvement in quality and processes.
Maintain thorough, accurate project documentation, including daily field reports, KPIs, and monthly executive updates.
Financial & Contract Oversight
Lead budgeting, forecasting, and cost control to ensure project profitability; review buyout reports and project analyses; and oversee management of contracts, change orders, and risk mitigation.
Team Leadership
Mentor and develop team members through training, performance reviews, and career development planning, while creating advancement opportunities for high performers.
Lead regular operations meetings to align teams, provide training, and address challenges.
Serve as an active member of the company leadership team, aligning operational goals with company strategy.
Partner with HR to recruit, hire, and strategically assign staff while aligning training and crew schedules for maximum productivity.
Support succession planning to strengthen long-term organizational capacity.
Address disciplinary matters in accordance with HR policies and procedures.
Approve payroll timecards for accuracy and compliance.
Field Operations, Safety & Strategy
Oversee and implement the companys safety program, ensuring compliance with OSHA, local, state, and federal safety regulations.
Oversee subcontractor coordination, field scheduling, and workforce management.
Manage equipment and shop maintenance, including planning for future equipment needs.
Ensure all work meets applicable building codes and regulatory standards.
Champion modern construction technology (Procore, Phoenix, Bluebeam) to streamline workflows, improve documentation, and enhance communication and tracking.
Contribute to long-term operational strategy by identifying and implementing opportunities for greater efficiency and innovation in both field and office operations
Benefits:
401(k) + 401(k) Match
Health Insurance
Dental Insurance
Vision Insurance
Long-term Disability Insurance
Short-term Disability Insurance
Supplemental Life Insurance
Accident Insurance
Hospital Indemnity
Paid Time Off
Company Sponsored Financial Wellness Program
Requirements
Core Requirements:
Integrity:Trust is the foundation of everything we do. We need team members we can rely on completely.
Humility:We seek individuals who are confident in their abilities but leave their ego at the door. Collaboration and teamwork are key.
Passion for Building:If youre not truly excited about the process of building, organizing, and creating, this might not be the place for you.
Technical Requirements:
Comprehensive knowledge of construction practices, codes, regulations, and performance standards.
Proficient with industry documentation and communication processes (RFIs, Change Orders, drawings, submittals, budgets).
Strong expertise in field operations, including scheduling, safety, equipment, subcontractors, and workforce leadership.
Exceptional communication, decision-making, and mentoring abilities.
Advanced technology skills with proficiency in Office 365 and industry-standard construction management and scheduling platforms such as Procore, Bluebeam, and Phoenix CPM, plus strong use of mobile technology in daily operations.
Strong problem-solving skills, with the ability to address complex or abstract variables.
Education/Experience
High School diploma or GED (Required)
Bachelors degree in construction management or equivalent experience (Preferred)
Commercial Construction Experience: 15+ years
Proven experience as both a Superintendent and Project Manager in the field.
Experience in ground-up construction with a variety of structure builds (including TIs, CMU, Tilt, Steel, Wood).
License/Certification
Valid Drivers License (Required)
Procore certified (or a commitment to be certified within 30 days of hire)
OSHA-30 Certified (or a commitment to be certified within 30 days of hire)
Work Environment:
This role operates in both office and active construction site settings. The office provides modern amenities and a collaborative workspace with frequent computer and technology use. Site visits involve exposure to uneven terrain, varying weather conditions, and noise levels ranging from quiet to loud.
Physical Requirements:
The role requires flexibility to perform duties in both office and field settings. Employees must be able to sit or stand for extended periods, walk and climb on-site, and occasionally bend, kneel, crouch, or crawl. The role may require lifting up to 80 pounds and navigating stairs, ladders, and uneven surfaces. Specific vision (close, distance, color, peripheral, depth, focus) and hearing abilities are necessary for safe and effective communication. Strong organizational and multitasking skills are essential. Reasonable accommodation may be made to enable individuals with disabilities to perform these responsibilities.
$45k-60k yearly est. 10d ago
VP, Consumer Lending Operations
Medallion Bank 3.9
Senior director job in Salt Lake City, UT
Job DescriptionSalary: Competitive and DOE
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
The VP, Consumer Lending Operations is responsible for the successful management of the Banks consumer lending operations, particularly the daily processes and activities for both the Recreational (Rec) and Home Improvement (HI) Lending teams. Accountable for ensuring appropriate staffing levels and coaching subordinates to meet the goals and objectives of the Rec and HI lending teams. Responsibilities include overseeing lending workflow, product configuration and delivery, and championing operational excellence across both lending lines.
What We Are Looking For:
Lead and manage all loan officers, processors, and funders within the Rec and HI Lending departments, providing both direct and indirect supervision.
Hire talented candidates and encourage a consistently performance-oriented team environment. Meet regularly and interact productively with all lending employees to accomplish goals and objectives.
Perform critical assessments of all processes and challenge the status quo by seeking new opportunities to improve operational efficiencies, reduce errors, leverage automation, and ensure optimal performance.
Lead coordination between internal departments and external vendors to find and implement new platforms and upgrade current systems.
Cultivate a work environment of excellence by delivering high-quality solutions and unmatched customer service levels at every touchpoint.
Establish and communicate long-term operational vision and shorter-term goals to deliver an exceptional customer experience aligned with organizational objectives.
Provide shared oversight of Rec and HI Lending projects and initiatives. Recommend changes to processes and policies based on business needs,
Drive the development of a forward-looking consumer lending strategy by collaborating with senior leadership ensuring alignment with Banks annual growth and innovation objectives.
Thoroughly understand credit underwriting and origination policies and procedures. Participate in drafting, updating, and following the approved policies and procedures associated with Rec and HI Lending.
Collaborate with other departments and regulators to ensure compliance and operational integrity.
Provide routine updates to management on team performance and lending operations initiatives, including identifying weaknesses, appropriate analysis of historical loan production, and other key metrics.
Perform additional duties as assigned to support departmental and organizational success.
You would be a GREAT fit with these skills:
Excellent written, verbal communication, with the ability to influence and engage across all levels.
Will interact with senior management, many departments in the Bank, and outside professionals.
Self-motivated and hard-working. Must be able to handle multiple priorities simultaneously with accuracy and function in a fast-paced environment.
Strong Microsoft Office skills, particularly Excel, Adobe Pro and cloud-based collaboration tools.
Demonstrated leadership capabilities with a focus on team development and strategic execution.
Sound judgement and decision-making skills, with the ability to communicate decisions clearly and effectively.
Preferred Level of Experience:
Extensive experience (7+ years) in consumer lending and banking operations. Preferably in an indirect lending environment.
Skilled in leading teams, with a strong background in staff supervision, management, and oversight of day-to-day lending operations.
College degree preferred. May be substituted with at least 7+ years of related experience or the equivalent combination of education training and experience which provides the required knowledge, skills, and abilities.
Whats in it for YOU?
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 paid holidays, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here!
Work Life Balance We dont use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
$141k-217k yearly est. 30d ago
Senior Manager-Payments Consulting- US Debit
American Express 4.8
Senior director job in Salt Lake City, UT
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Advance adoption of Amex debit capabilities
+ Manage processing partner relationships, integrations, and compliance; regularly engage with external partners on debit
+ Develop thorough documentation and operationally sustainable processes to ensure consistent results
+ Negotiate complex contracts with partners and customers
+ Create and expand relationships with key external debit partners
+ Develop technical proficiency and requisite fluency with network capabilities, including connectivity, specifications, and processes
+ Collaborate broadly, sharing roadmap and interoperability considerations, and thought-leadership regarding U.S. debit norms
+ Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams
+ Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services
**Minimum Qualifications:**
+ Minimum 3 years' experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer
+ Sound technical aptitude, analytical, and problem-solving skills
+ Demonstrated ability to guide, contribute to, and execute on strategies to deliver outcomes aligned to business goals in matrixed organizations
+ Experience negotiating complex contracts with partners and/or customers
+ Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners
+ Track record of leading through change, challenging the status quo, and leading and producing results with or without authority
+ Excellent communication and interpersonal skills with the ability to articulate and illustrate complex issues in a simple, non-technical manner
+ Strong work ethic and organizational skills, with high level of intellectual curiosity, initiative, drive, and attention to detail
+ Potential travel required within U.S. (~10%)
+ Bachelor's degree or equivalent industry experience required.
**Preferred Qualifications:**
+ Expansive and active network across payments industry.
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Network
**Primary Location:** United States
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:** 25021234
$103.8k-174.8k yearly 60d+ ago
Senior Director, Product Marketing Operations and Competitive Intelligence
Pagerduty 3.8
Senior director job in Salt Lake City, UT
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
We are seeking a seasoned and insightful people leader to establish and spearhead our Product Marketing Operations and Competitive Intelligence function, reporting directly to the VP, Product Marketing. In this pivotal role, you will lead a dedicated team, driving both major and minor product launches, cultivating robust competitive intelligence, and consistently reporting on progress across all initiatives.
Specifically, evolve, establish and execute product marketing programs and operations related to GTM readiness, to include:
+ **Product Launch process** - Establish, document and maintain product market launch framework, operating model and launch calendar that aligns with development and the field.
+ **Product Launch management** - organize and execute critical product launches, driving the planning and execution of launch activities, events/webinars and ensuring alignment and readiness across all marketing work streams, while coordinating overall readiness with development and field teams.
+ **Competitive Intelligence** - manage a team that builds and runs a competitive intel program that serves as the internal authority on competitive dynamics, equipping sales teams with sharp differentiation, timely insights and effective strategies to win.
+ **Repeatable sales plays** - partner with PMMs, Field, and Enablement stakeholders to define, build and deliver repeatable sales motions to drive annual operating targets (pipeline, billings, net-new logos).
+ **PMM Planning and Coordination** - organize and drive quarterly and yearly planning and operating plans for product marketing, including reporting results to key stakeholders; organize and drive PMM all-hands and leadership meetings and related presentations.
+ **Standards, Best Practices and Consistency** - drives the establishment of consistent templates, frameworks, and constructs for use across the team.
+ **Portfolio-level content and enablement** - drive the planning, delivery and quality of content for any cross-product activity, such as launch content, major event session tracks, and product marketing related enablement programs for sales revenue achievement.
**Basic Qualifications:**
+ 10+ years of experience in B2B marketing, market research, or a related field.
+ 5+ years' experience leading a marketing function, or similar, used to managing multiple projects at one time within established timelines.
+ Proficient in planning and project management skills.
+ Ability to handle individual contributor and detail-oriented responsibilities in addition to people management responsibilities such as guiding, performance managing and mentoring a team.
+ Strong analytical skills and experience in quantitative and qualitative research methods, translating complex data into actionable insights.
+ Delivers results efficiently with a high sense of urgency when applicable.
+ Excellent communication and presentation skills, both written and verbal.
+ Ability to build strong partnerships at all levels of leadership and manage by influence.
+ Seamlessly negotiates and manages conflict.
**Preferred Qualifications:**
+ Experience in high growth companies
+ Software/SaaS/B2B technology industry experience is preferred.
+ Experience in product marketing, specifically experience in managing launches at scale
The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
$132k-171k yearly est. 28d ago
Payroll and Benefits Senior Manager
Serenity Mental Health Centers 3.7
Senior director job in Lehi, UT
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.
If you've ever wanted to use your professional skills to make a real impact, this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like, and we believe every role here plays a part in that mission.
The Role: Payroll and Benefits Senior Manager |
As our Payroll and Benefits Senior Manager, you'll ensure our team members are paid accurately and on time, every time. You'll oversee payroll processing and benefits management, maintain compliance with all regulations, and collaborate with HR and Finance to support our growing organization. Your work will directly contribute to creating a smooth, supportive experience for the people who care for our patients every day.
What You'll Do:
· Ensure payroll timeliness, accuracy and compliance with applicable laws and company policies
· Manage payroll schedules, systems, and data integrity
· Partner with Finance leadership to develop payroll and benefits strategies
· Supervise payroll staff and support their professional development
· Coordinate with vendors and internal/external auditors as needed
· Generate and analyze payroll reports for leadership
What You Need:
Multi-state payroll experience - both processing and managing payroll teams
Experience with companies of 500+ employees
Experience developing payroll and benefits strategy
Familiar with state tax reporting requirements
Experience handling commissions and bonuses
Experience in benefits administration, ideally for self-funded benefits plans
Why You'll Love Working at Serenity:
· Fulfillment - contribute to helping our patients ‘take back their lives'
· Competitive pay
· Excellent benefits: We cover 90% of medical, dental & vision
· 401(k) - because your future deserves self-care too
· 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
$70k-94k yearly est. Auto-Apply 10d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Senior director job in Salt Lake City, UT
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$47k-64k yearly est. 60d+ ago
Director of Field Operations - Commercial Construction
PJF Corp 3.8
Senior director job in Layton, UT
Are you ready to inspire teams, mentor future leaders, and drive lasting success? Step into the Director of Operations role at PJF Corp.
Who Are We? Since our modest beginnings in 1998, PJF Corp. has emerged as a formidable presence in the construction industry, driven by our unwavering commitment to three core principles: Quality, Integrity, and Service. At PJF Corp., we don't just construct buildings; we strive to make a difference. Our projects are not just about erecting structures-they're about bringing our clients' visions to life. Whether it's a medical facility, car dealership, or assisted living center, we recognize the significance of the spaces we create. We are dedicated to making a difference within our own team by prioritizing the recruitment of experienced, qualified individuals and investing in their ongoing development. Through continuous education and the implementation of cutting-edge strategies and materials, we remain at the forefront of our industry, constantly striving to improve and innovate. Safety is paramount in everything we do. We recognize the inherent risks involved in construction, which is why we maintain stringent safety protocols and provide regular safety training to all team members. While we specialize in commercial construction, with a focus on medical facilities, automotive dealerships, and assisted living centers, our capabilities extend far beyond these sectors. At PJF Corp., we're more than just builders; we're partners in your success. Choose PJF Corp. and experience the difference that excellence makes.
The Big Picture: We are committed to sustainable growth rooted in excellence. For us, success means delivering quality, strengthening relationships, and maintaining the freedom to choose the right work and the right partners-not chasing endless expansion. We value leaders who put integrity first, build strong teams, and raise the standard of performance across everything we do.
Position overview: The Director of Operations is a strategic leader who ensures successful delivery of commercial construction projects from start through closeout. This role oversees field operations, client satisfaction, and financial performance while developing and inspiring high-performing teams.
Are you ready to elevate your career? Are you ready to grow with us? At PJF Corp., we believe leadership is about building people as much as projects. This role gives you the chance to motivate teams, guide careers, and make a lasting impact.
Key Responsibilities:
including, but not limited to:
Client & Project Leadership
Build and maintain strong, trust-based relationships with clients, trade partners, inspectors, and other external stakeholders by representing PJF Corp. in leadership, project, and client meetings as a reliable, solution-driven partner.
Maintain a consistent field presence through regular job site visits and hands-on inspections, ensuring quality, safety, compliance, and progress under varied conditions.
Participate in project procurement meetings, collaborating with sales and estimating teams to ensure successful project launches.
Oversee schedules, budgets, and deliverables while solving complex challenges to keep projects on track, ensuring on-time, under-budget completion and driving continuous improvement in quality and processes.
Maintain thorough, accurate project documentation, including daily field reports, KPIs, and monthly executive updates.
Financial & Contract Oversight
Lead budgeting, forecasting, and cost control to ensure project profitability; review buyout reports and project analyses; and oversee management of contracts, change orders, and risk mitigation.
Team Leadership
Mentor and develop team members through training, performance reviews, and career development planning, while creating advancement opportunities for high performers.
Lead regular operations meetings to align teams, provide training, and address challenges.
Serve as an active member of the company leadership team, aligning operational goals with company strategy.
Partner with HR to recruit, hire, and strategically assign staff while aligning training and crew schedules for maximum productivity.
Support succession planning to strengthen long-term organizational capacity.
Address disciplinary matters in accordance with HR policies and procedures.
Approve payroll timecards for accuracy and compliance.
Field Operations, Safety & Strategy
Oversee and implement the company's safety program, ensuring compliance with OSHA, local, state, and federal safety regulations.
Oversee subcontractor coordination, field scheduling, and workforce management.
Manage equipment and shop maintenance, including planning for future equipment needs.
Ensure all work meets applicable building codes and regulatory standards.
Champion modern construction technology (Procore, Phoenix, Bluebeam) to streamline workflows, improve documentation, and enhance communication and tracking.
Contribute to long-term operational strategy by identifying and implementing opportunities for greater efficiency and innovation in both field and office operations
Benefits:
401(k) + 401(k) Match
Health Insurance
Dental Insurance
Vision Insurance
Long-term Disability Insurance
Short-term Disability Insurance
Supplemental Life Insurance
Accident Insurance
Hospital Indemnity
Paid Time Off
Company Sponsored Financial Wellness Program
Requirements
Core Requirements:
Integrity: Trust is the foundation of everything we do. We need team members we can rely on completely.
Humility: We seek individuals who are confident in their abilities but leave their ego at the door. Collaboration and teamwork are key.
Passion for Building: If you're not truly excited about the process of building, organizing, and creating, this might not be the place for you.
Technical Requirements:
Comprehensive knowledge of construction practices, codes, regulations, and performance standards.
Proficient with industry documentation and communication processes (RFIs, Change Orders, drawings, submittals, budgets).
Strong expertise in field operations, including scheduling, safety, equipment, subcontractors, and workforce leadership.
Exceptional communication, decision-making, and mentoring abilities.
Advanced technology skills with proficiency in Office 365 and industry-standard construction management and scheduling platforms such as Procore, Bluebeam, and Phoenix CPM, plus strong use of mobile technology in daily operations.
Strong problem-solving skills, with the ability to address complex or abstract variables.
Education/Experience
High School diploma or GED (Required)
Bachelor's degree in construction management or equivalent experience (Preferred)
Commercial Construction Experience: 15+ years
Proven experience as both a Superintendent and Project Manager in the field.
Experience in ground-up construction with a variety of structure builds (including TIs, CMU, Tilt, Steel, Wood).
License/Certification
Valid Drivers License (Required)
Procore certified (or a commitment to be certified within 30 days of hire)
OSHA-30 Certified (or a commitment to be certified within 30 days of hire)
Work Environment:
This role operates in both office and active construction site settings. The office provides modern amenities and a collaborative workspace with frequent computer and technology use. Site visits involve exposure to uneven terrain, varying weather conditions, and noise levels ranging from quiet to loud.
Physical Requirements:
The role requires flexibility to perform duties in both office and field settings. Employees must be able to sit or stand for extended periods, walk and climb on-site, and occasionally bend, kneel, crouch, or crawl. The role may require lifting up to 80 pounds and navigating stairs, ladders, and uneven surfaces. Specific vision (close, distance, color, peripheral, depth, focus) and hearing abilities are necessary for safe and effective communication. Strong organizational and multitasking skills are essential. Reasonable accommodation may be made to enable individuals with disabilities to perform these responsibilities.
$45k-60k yearly est. 60d+ ago
VP, Consumer Lending Operations
Medallion Bank 3.9
Senior director job in Salt Lake City, UT
Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
The VP, Consumer Lending Operations is responsible for the successful management of the Bank's consumer lending operations, particularly the daily processes and activities for both the Recreational ("Rec") and Home Improvement ("HI") Lending teams. Accountable for ensuring appropriate staffing levels and coaching subordinates to meet the goals and objectives of the Rec and HI lending teams. Responsibilities include overseeing lending workflow, product configuration and delivery, and championing operational excellence across both lending lines.
What We Are Looking For:
* Lead and manage all loan officers, processors, and funders within the Rec and HI Lending departments, providing both direct and indirect supervision.
* Hire talented candidates and encourage a consistently performance-oriented team environment. Meet regularly and interact productively with all lending employees to accomplish goals and objectives.
* Perform critical assessments of all processes and challenge the status quo by seeking new opportunities to improve operational efficiencies, reduce errors, leverage automation, and ensure optimal performance.
* Lead coordination between internal departments and external vendors to find and implement new platforms and upgrade current systems.
* Cultivate a work environment of excellence by delivering high-quality solutions and unmatched customer service levels at every touchpoint.
* Establish and communicate long-term operational vision and shorter-term goals to deliver an exceptional customer experience aligned with organizational objectives.
* Provide shared oversight of Rec and HI Lending projects and initiatives. Recommend changes to processes and policies based on business needs,
* Drive the development of a forward-looking consumer lending strategy by collaborating with senior leadership ensuring alignment with Bank's annual growth and innovation objectives.
* Thoroughly understand credit underwriting and origination policies and procedures. Participate in drafting, updating, and following the approved policies and procedures associated with Rec and HI Lending.
* Collaborate with other departments and regulators to ensure compliance and operational integrity.
* Provide routine updates to management on team performance and lending operations initiatives, including identifying weaknesses, appropriate analysis of historical loan production, and other key metrics.
* Perform additional duties as assigned to support departmental and organizational success.
You would be a GREAT fit with these skills:
* Excellent written, verbal communication, with the ability to influence and engage across all levels.
* Will interact with senior management, many departments in the Bank, and outside professionals.
* Self-motivated and hard-working. Must be able to handle multiple priorities simultaneously with accuracy and function in a fast-paced environment.
* Strong Microsoft Office skills, particularly Excel, Adobe Pro and cloud-based collaboration tools.
* Demonstrated leadership capabilities with a focus on team development and strategic execution.
* Sound judgement and decision-making skills, with the ability to communicate decisions clearly and effectively.
Preferred Level of Experience:
* Extensive experience (7+ years) in consumer lending and banking operations. Preferably in an indirect lending environment.
* Skilled in leading teams, with a strong background in staff supervision, management, and oversight of day-to-day lending operations.
* College degree preferred. May be substituted with at least 7+ years of related experience or the equivalent combination of education training and experience which provides the required knowledge, skills, and abilities.
What's in it for YOU?
* Comprehensive benefits including medical, dental, vision, disability, and life insurance
* 401K with a company match
* PTO including 11 paid holidays, vacation time and sick time
* Financial Wellness Program
* Volunteer Opportunities
* Awesome company culture and co-workers who love to work here!
* Work Life Balance - We don't use that term lightly!
* Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.