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Senior engagement manager work from home jobs

- 2135 jobs
  • Director of Microsoft Service Engagement

    Oscar 4.6company rating

    Remote job

    Oscar is working with a leading IT consulting organization that is looking for an experienced Director of Microsoft Engagement to join their team. We are looking for an energetic, visionary leader to oversee and expand our Microsoft services portfolio, with an emphasis on Azure and Microsoft 365. This Director-level position is responsible for elevating our Microsoft practice-driving revenue growth, increasing certification attainment, advancing technical capabilities, and strengthening our standing within the Microsoft partner ecosystem. The ideal candidate combines strategic thinking, business development expertise, marketing awareness, and technical fluency to transform a growing practice into a top-tier Microsoft partnership. Key Responsibilities: Guide the overall direction, expansion, and operational success of the Azure and M365 services practice. Create and execute 1-year and 3-year plans that align with corporate goals and market opportunities. Identify new service opportunities and emerging trends within the Microsoft ecosystem. Partner with Sales and Marketing to develop targeted go-to-market strategies. Work closely with prospects to understand their business objectives and translate them into clear solution requirements and product specifications. Offer expert guidance on solution architecture, implementation strategies, and integration of our software and blockchain-driven technologies. Partner with product, engineering, and sales teams to design tailored solutions that meet customer needs. Respond to technical RFPs, develop solution proposals, and assist in planning and executing proof-of-concept (POC) engagements. Streamline and enhance presales and service delivery processes. Qualifications: 7+ years of leadership experience within a technology services or consulting environment. Demonstrated success scaling an Azure and/or Microsoft 365 practice. Strong understanding of Microsoft Partner Center, CSP programs, and managed services operations. Proven ability to develop business, build client relationships, and influence stakeholders. Experience creating and implementing sales enablement and training programs. Strong foundation of Microsoft certifications (personally or within teams). Strong analytical and reporting skills, with experience presenting to executive leadership. Ability to travel for client meetings and Microsoft events. Recap: Location: Fully Remote Type: Full time Permanent Rate: $150k - $170k annual base salary dependent on relevant experience If you think you're a good fit for the role, we'd love to hear from you!
    $150k-170k yearly 1d ago
  • Senior Technical Project Manager

    Catapult Federal Services

    Remote job

    Role Type: 6-Month CONTRACT (potential for contract extension, based on candidate performance) Clearance: Must have a Public Trust clearance Job Description We are seeking a highly skilled Senior Technical Project Manager to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. In this role, you'll serve as the bridge between business stakeholders and technical teams, driving digital transformation projects that directly impact how government services are delivered to millions of citizens. Your day-to-day will involve leading cross-functional project teams through Agile development cycles, managing stakeholder relationships across multiple federal agencies, and overseeing the implementation of cutting-edge contact center technologies. You'll be responsible for translating complex business requirements into actionable technical specifications, ensuring projects meet federal compliance standards including FedRAMP, and continuously optimizing contact center operations to deliver exceptional citizen experiences. Duties and Responsibilities Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization projects, from initiation through closeout. Coordinate cross-functional teams including federal business owners, OCIO staff, GSA representatives, and vendors to ensure alignment and clear communication. Oversee Salesforce platform implementations and enhancements across Service Cloud, Experience Cloud, Knowledge Management, and Analytics while ensuring FedRAMP compliance. Manage Contact Center technology deployments including IVR design, call routing, self-service automation, and CRM integration. Professionally interact with external customers to understand and document agency mission needs and requirements. Collaborate with business stakeholders to gather and translate functional requirements into technical specifications, user stories, and use cases. Analyze current business processes to identify opportunities for automation and process improvement using Salesforce capabilities. Conduct daily Scrums and lead Agile ceremonies, with particular focus on backlog refinement. Manage customer-facing requests including standard service requests, SLA commitments, and Change Management processes. Develop labor estimates and project schedules while tracking spending to ensure delivery within budget constraints. Implement performance metrics and conduct quality audits to ensure contact center operations meet federal quality standards. Drive innovation and continuous improvements by identifying technical solutions that enhance efficiency and user experience. Develop solution architecture for contact center technologies including CCaaS, CRM systems, and telephony platforms. Provide weekly project status reporting to both internal leadership and external stakeholders. Support recruiting, training, and onboarding of contact center agents to maintain optimal staffing and skill levels. Required Experience/Skills Bachelor's degree with 12+ years of relevant experience OR Master's degree with 10+ years of relevant experience (additional relevant experience may be accepted in lieu of degree). PMP Certification (required). Salesforce Certifications including Administrator and Service Cloud (required). Scrum Master Certification (required). Extensive Salesforce expertise across Service Cloud, Experience Cloud, Knowledge Management, and platform integrations. Hands-on experience with Contact Center solutions such as NICE CXone, Amazon Connect, or equivalent cloud CCaaS platforms. Proven experience managing and optimizing contact center operations including workforce management, quality monitoring, and performance metrics. Background in solution architecture with hands-on experience in CCaaS, CRM systems, and/or telephony technologies. Demonstrated ability to lead innovation initiatives and implement continuous improvements within contact center environments. Experience with Agile methodologies and facilitating Agile ceremonies. Proven ability to develop labor estimates and schedules for complex IT projects. Track record of managing project spending according to budget. Strong leadership skills with ability to manage and motivate virtual teams. Detail-oriented with strong analytical, communication, organizational, and time management skills. Ability to work effectively in a fast-paced, virtual team environment. U.S. Citizenship and ability to obtain a government-issued Public Trust clearance (required). Nice-to-Haves 8+ years of experience in program and project management with focus on IT and contact center operations. 6+ years of experience leading IT projects built on the Salesforce platform. 5+ years of experience applying Agile/Scrum methodologies to IT modernization projects. 5+ years of experience documenting customer journeys and writing user stories. Knowledge of UI/UX design principles. Experience writing test cases and testing IT applications. Experience implementing chatbots and/or other AI-based solutions. Previous experience working with Federal government customers and understanding federal procurement processes. Knowledge of contact center technologies such as PBX, ACD, IVR, CTI, WFM, Call Recording/Quality Monitoring, Performance Management, eLearning, and Intelligent IVR/speech recognition. Experience recruiting and training contact center agents. Education: Bachelor's degree required (Master's degree preferred). Relevant experience may be considered in lieu of degree requirements. Pay & Benefits Summary: Pay Rate: $83.35 per hour Competitive benefits package including health, dental, and vision insurance Flexible remote work arrangement
    $83.4 hourly 3d ago
  • Managed Threat Detection Manager (Unit 42 MDR) - Remote

    Palo Alto Networks 4.8company rating

    Remote job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are seeking a driven problem solver to join our Unit 42 Managed Detection and Response (MDR) team. Our team is responsible for customers internal security monitoring, threat hunting, and incident response. As a MDR Manager, we will rely on you to manage a team of experts who detect and respond to cyber incidents facing customers' internal business. As a manager, you will join a team of leaders who overlook the Unit 42 MDR team to ensure premium delivery to our customers. You will have a critical role in how the team works, including creation of new processes, methodologies, and capabilities the team requires. Your Impact Hire for and lead a team of MDR Analysts working globally. Guide the team, create and improve processes, methodologies, and capabilities that the team requires to work effectively Lead a team that analyzes incidents from real customer environments to identify ongoing threats to customer environments Provide critical feedback to different Product, Research, and Engineering teams to help improve the products for the entire Palo Alto Networks' customer base Work closely with Security Research, Threat Intelligence, and Threat Hunting teams to remediate and detect new emerging threats Qualifications Your Experience At least 3 years of team management experience, global management experience (world-wide team) is a plus Great interpersonal skills and a proven experience collaborating with customers Understanding of the threat landscape in terms of the tools, tactics, and techniques of attacks, as well as networking and security fundamentals Basic hands-on coding skills (e.g. Python) Excellent written and oral communication skills Experience investigating targeted, sophisticated or hidden threats Background in forensic analysis and incident and response tools to identify a threat and determine the extent and scope of a compromise Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and Endpoint Detection and Response tools Understanding of how APTs operate and the attack cycle - different attack vectors, propagation and data exfiltration, lateral movement, persistence mechanism, etc. Understanding of how organizations protect themselves from cyber-attacks, what tools are used and what remediation techniques are leveraged Advantages Having worked in SOC analysis or an investigation environment Having worked in Incident Response environment Additional Information The Team The team you'll lead helps protect customers by identifying the most sophisticated & stealthy attacks in their environment. The team does so by leveraging the Cortex product suite as well as unique tools, methodologies, and techniques. Cortex provides enterprise-scale detection and response that runs on integrated endpoint, network and cloud data - reduce the noise and focus on real threats. This team works closely with different product groups and helps improve each and every product by providing first-hand insights into how the product is used and how it can perform even better. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $158,000 - $254,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
    $158k-254k yearly 2d ago
  • Epic Cadence Project Manager

    Onpoint Search Consultants 4.2company rating

    Remote job

    What you will find ... 100% REMOTE 6+ months) PTO days + 401K (auto 3% contribution) top ranked hospital in the U.S. What you will do ... Project Manager for Epic Cadence & Referrals Epic Cadence & Referral build validation Project Manage Referrals & Online Scheduling Identify potential roadblocks to project milestones & goals Organize project timelines, resources, and document progress Facilitate meetings for Epic Cadence analysts Liaison with Epic MyChart team to ensure project alignment Wish list ... 3+ years Epic Cadence build 2+ years Epic project management or team lead REQUIRED Epic Cadence Certification REQUIRED align with PST hours Epic Referrals design & build MyChart a plus
    $77k-118k yearly est. 1d ago
  • Transportations Project Manager

    Us Tech Solutions 4.4company rating

    Remote job

    Warehousing Data Input Management on Smartsheet Key Responsibilities: Enter, update, and maintain warehousing and shipment data in Smartsheet. Review and edit transportation information, including shipment coordinates and status updates. Perform data validation and quality checks to ensure accuracy across all records. Use Excel to filter, sort, and apply basic formulas to analyze or clean data. Conduct web-based research to find, verify, or update shipment, vendor, or logistics information. Collaborate with program or operations teams to resolve data discrepancies. Support general supply chain documentation and reporting as requested. Required Qualifications: 1-2 years of experience in supply chain, logistics, warehousing operations, or related fields. Hands-on experience with Smartsheet for data entry, tracking, and updates. Strong Excel proficiency: filtering, sorting, basic formulas (VLOOKUP/SUMIF is a plus). Ability to work with transportation data, including coordinates and shipment information. Strong research skills and the ability to locate and verify information online. High attention to detail, accuracy, and consistency in data handling. Ability to work independently as a contractor and meet deadlines. Preferred Qualifications: Experience with logistics systems, TMS, or WMS platforms. Familiarity with shipment routing, freight terms, or transportation documentation. Strong communication skills and comfort working in a remote work environment. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Kavisha Email: ****************************** Internal Id: 25-54509
    $86k-124k yearly est. 1d ago
  • Entry Level Project Manager (Remote)

    TBS Solutions LLC

    Remote job

    The entry level Project Manager role is responsible for leading, managing, and tracking project activities. The candidate is expected to manage customer expectations, provide project reporting and documentation, and promote collaboration among stakeholders. Ensure that the project goals and objectives are met within the planned scope, schedule, and cost. The person will handle decision-making and liaison with the project sponsor. RESPONSIBILITIES: Oversee and lead projects in a traditional waterfall and/or Agile project environment. Develop the project plan and schedule including tmelines, milestones, and resources Lead project meetings to achieve desired objectives and outcomes. Create applicable project deliverables and deliver reporting. Ensure project aligns with PMO guidelines, policies, and standards. Identify project risks and develop effective mitigation plans. Implement measures to ensure utmost quality of project deliverables. QUALIFICATIONS: A Bachelor's Degree with a major in Business, Marketing, Computer Science, Engineering, Accounting, Finance, Psychology, or other related discipline is preferred. Proven problem solving, negotiation, organizational, and time management skills. Good oral and written communication skills. Basic computing knowledge. WE OFFER: Flexibility to work remotely Positive and team-oriented work environment Attractive Salary Package (65K 90K) TRAINING PROCESS: 5 weeks online training Hands-on industry standard training experience Training start date: Friday July 18th, 2025 (starts 6pm EST) 2 days training schedule (Friday 6pm 8pm and Saturday 10am 1pm EST) Simulated case studies and real project examples Send resume to to apply. You may also contact us at ************. COMPANY DESCRIPTION TBS Solutions LLC is a fast-growing Information Technology and Business services company. We are the go-to Business Analysis, Project Management, and Agile Scrum professionals in the DMV area. We have many years of remarkable industry knowledge and experience that will help you realize your dreams of securing a profitable and sustainable career with a bright future.
    $77k-108k yearly est. 60d+ ago
  • Enterprise Apps & Analytics Project Manager

    Great Parks 3.3company rating

    Remote job

    Join us and be a part of an organization that truly benefits our community through recreation, conservation and sustainability. This position is part of an IT department that works cross-functionally across divisions to deliver solutions that improve our guest experiences operational efficiency and data collection. The Enterprise Applications & Analytics Project Manager will be a multitalented individual who has the experience and skills to lead projects, implement and support enterprise applications and manipulate data for integration, reporting and dashboards. The IT department is a team of eight who work collaboratively to achieve our goals. The person in this role will have many opportunities to learn and develop their skills while working on a close-knit team. Great Parks is an Ellequate Bronze Certified Workplace meaning we have established a strong foundation of benefits, policies and practices to promote a fair and transparent workplace, supporting employee well-being. Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers and friends. This position is eligible for remote work one day a week once the initial onboarding period has been successfully completed. The successful candidate will do the following: Project Leadership Lead and mentor a team of cross-functional members. Manage project timelines and resources for enterprise systems and analytics initiatives. Utilize project management methodologies and tools for smooth project delivery and regular communication. Provides effective project communications, both written and verbal, regarding project status, tasks, issues, etc. Enterprise Applications Management Lead the planning, implementation, upgrade, optimization, and support of enterprise applications, such as financial, asset management, reservation system, point-of-sale system. Manage integrations between recreation systems, finance, facilities, GIS, CRM, digital experience platforms. Provide enterprise application support to end users. Collaborate with business units to ensure systems meet functional requirements and are aligned with organizational goals. Understand the needs for enterprise reporting and planning. Establish and maintain excellent vendor relationships to share enhancement or new functionality requests, learn about product roadmaps, and ensure SLAs for application platforms. Data & Analytics Strategy Develop a Parks & Recreation analytics program focused on: Budget analytics; expenses and revenue analytics Program participation trends Facility utilization Community engagement data; guest satisfaction data Staff and volunteer management metrics Create dashboards and self-service reporting for executive leadership and business unit management utilizing BI solutions and reporting tools (e.g., Power BI, Tableau, others). Promote data governance, data quality, and standardization across the organization. Cross-Functional Collaboration and Training Serve as a liaison between IT and business units to ensure system functionality and workflow supports daily operations and long-term planning. Create and deliver training material for end users regarding the use of enterprise applications and workflows across multiple staff members and/or divisions. Work closely with Guest Experiences, Marketing, Conservation & Parks, Finance, Human Resources and IT to align systems, training and reporting needs. Innovation & Service Optimization Identify opportunities to automate processes and enhance business insights. Identify technology-driven opportunities to improve the experience for guests registering for programming or events, reserving facilities, initiating point-of-sale transactions, etc. Lead initiatives such as mobile app integration, online payments and real-time park or facility updates. Stay current with technology trends relevant to Parks & Recreation. Investigate and propose innovative solutions (e.g., AI/ML in analytics, low-code platforms). Participate in user adoption and change management efforts for new tools and systems. Governance & Compliance Ensure compliance with industry standards (e.g., open data policies, PCI compliance, ADA standards). Support internal and external audits by ensuring systems and data process are well-documented and secure. Typical Skills & Tools ERP Systems: Financial Enterprise application Enterprise Asset Management and Work Orders Reservation Management and Point-of-Sale System CRM ESRI ArcGIS (integration) Digital Experience Platform: Kentico Xperience (integration) Others BI Tools: Power BI, SQL queries, Tableau Databases: SQL Server Project Management: Smartsheet Prepares purchase requisitions and approves where applicable. Adheres to purchasing card procedures and submits expenditures for supervisor approval. Performs job duties in accordance with Great Parks' policies, procedures, and performance expectations. Maintains confidentiality of confidential and sensitive information. Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required. Performs other duties as assigned. QUALIFICATIONS An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is: Bachelor's Degree (required) in Information Systems, Computer Science, Data Science, Business Administration with IT/Analytics focus, or similar. Years of Experience: 7-10+ years in IT, enterprise applications, and/or data analytics 3-5+ years in a leadership or supervisory role Core Experience Areas: Leading enterprise application implementations (e.g., ERP, CRM, Financial systems) Project management including managing cross-functional teams to ensure alignment of enterprise applications with operational needs, efficiency and planning Providing technical support and training to end users for enterprise applications Data strategy, governance, and reporting BI tools and platforms (e.g., Power BI, Tableau, SAP BusinessObjects) Data integration and architecture (ETL tools, APIs) Knowledge of enterprise systems like Microsoft Dynamics, Salesforce, etc. Additional Skills/Experience: Experience with cloud applications or platforms Familiarity with modern data warehouse technologies Experience in project management methodologies Understanding of business operations and KPIs Participation in driving digital transformation or process improvement initiatives Ability to submit a fingerprint check to successfully pass a criminal background check through the FBI and the Ohio BCI. Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements. LICENSE OF CERTIFICATION REQUIREMENTS State Motor Vehicle Operator's License that meets GP current carrier guidelines. We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities. Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
    $66k-79k yearly est. Auto-Apply 26d ago
  • PD Community Engagement Manager

    City of Pueblo, Co 3.2company rating

    Remote job

    The PD Community Engagement Manager is a full-time, FLSA exempt position under the general supervision of the Chief of Police. This position serves in the Executive Office of the Chief of Police for the Pueblo Police Department. The PD Community Engagement Manager is responsible for the information flow between the City of Pueblo and all internal and external stakeholders. The PD Community Engagement Manager provides leadership to assigned staff - a team comprised of a full-time Social Media Specialist and a Temp Social Media Content Creator - to maximize engagement and ensure quality and quantity of work focuses on successful outcomes. The PD Community Engagement Manager coordinates departmental public affairs and media relations functions to increase brand awareness, promote transparency and foster understanding of public safety issues within the community. The role also leads internal communications efforts to ensure the vision and goals of the Chief of Police are effectively communicated throughout the department. This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position. * Develops operational plans involving recruiting and marketing campaigns and media and communications tactics * Develops strategy, goals, objectives, and performance measurements for internal and external communications, marketing, media, and public relations functions in the Department in coordination with City of Pueblo Director of Public Affairs * Selects, trains, develops, and evaluates staff * Manages the work of professional staff members engaged in the design, preparation, and production of public information materials * Directs and supports the day-to-day media activities handled by the Public Information Office staff * Handles high-profile, complex, and controversial media matters * Builds and maintains relationships with the media including reporters, editors, and digital media sources through regular outreach * Coordinates and writes briefing documents for media interviews * Prepares and presents reports, presentations, and project findings to senior management, City departments, policy committees, City Council, and others * Establishes and oversees news monitoring processes and share relevant news with Department, City leaders, and other key staff * Drafts and edits high-quality content including but not limited to press releases, media advisories, guest columns, op-eds, articles, statements, and quotes for Department officials * Identifies story opportunities for Department subject matter experts to be in the media * Produces talking points and summaries of issues for police leadership, especially on high-profile, controversial, and complex matters * Works closely with the Director of Public Affairs on joint projects and strategies * Oversees development and management of applicable portion of Department budget * Performs other duties as assigned IMPORTANT FUNCTIONS: * May be assigned to perform the duties of similar job classifications of an equal or lower pay grade PHYSICAL REQUIREMENTS: The physical standards an employee must meet in order to perform the essential job duties with or without a reasonable accommodation include, but are not limited to: * Light physical work lifting no more than 45 pounds at a time with or without assistance with frequent lifting or carrying of objects weighing up to 10 pounds * Occasional walking and standing * Eye/hand/foot coordination: performing work through using two or more body parts or other devices * Handling: Seizing, holding, grasping, through use of hands, fingers, or other means * Hearing: Perceiving and comprehending the nature and direction of sounds * Reaching: Extending the hands and arms or other device in any direction * Repetitive Motions: Making frequent or continuous movements * Sitting: Remaining in a stationary position * Talking: Communicating ideas or exchanging information * Works both indoors and outdoors in all weather conditions with exposure to dust and noise * May also work in an office setting with overhead lighting and long periods of screen time * Will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time This position requires: * Knowledge of journalism, marketing, public and media relations strategies, principles, and techniques * Knowledge of government and working in a government/political environment * Knowledge of management principles * Knowledge of AP style * Knowledge of multimedia productions encompassing the areas of radio, TV, cable casting technology, audiovisual communications, video and filmmaking, lighting and sound systems, and computer applications related to presentations and video and audio editing * Strong interpersonal, analytical, written, and verbal communication skills, and creative problem-solving techniques * Knowledge of computers including word processing applications * Knowledge of social media platforms and websites * Knowledge of virtual meeting applications and ability to host virtual meetings as needed through Zoom or Teams * Ability to self-motivate, have a superior work ethic, is technically savvy, and can work remotely as needed * Ability to establish and maintain effective working relationships with employees, executive staff, citizens, and elected officials * Ability to handle sensitive situations with tact and diplomacy * Ability to communicate effectively both orally and in writing and synthesize complex information into a more useful format for decision-makers including AP style and editing and grammar excellence * Ability to direct and effectively supervise a diverse workforce * Ability to understand the objectives of both internal groups and external organizations to develop collaboration and support for goals, programs, and projects of the city and police department * Ability to capture the voice of the organization and its officials consistently and convincingly * Ability to prepare and provide professional presentations * Ability to demonstrate excellent problem-solving abilities * Ability to be highly organized and dependable, able to multi-task in a fast paced, rapidly evolving, and high-pressure environment, work quickly, and effectively manage numerous deadlines * Ability to perform all duties in a safe manner and in accordance with organizational values, policies, and procedures In addition to the knowledge, skills, and abilities listed above, the position requires: * Education: * Bachelor's degree in journalism, marketing, public relations, communications, or English * Experience: * At least 2 years of progressively responsible professional experience in communications, public or media relations fields * At least 1 year of experience in crisis communications, emergency management, or political environment * 1 year of supervisory experience * A valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employment * License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification * During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license * Preferred qualifications: Bilingual in Spanish for both oral and written communication Tattoos and other markings, as described below, will be cause for disqualification: * Any tattoos, or other markings on the head, scalp, face, ears, neck (above the collarbone), or hands (wrist to fingertips). * Permanent cosmetic make-up on the face or permanent commitment band(s) on the finger(s) are exempt from this policy * Current Police Department employees hired prior to July 1, 2025, will be exempt from this disqualification Illegal drug usage, as described below, at the time of application may be cause for disqualification: * Any use of marijuana within 1 year prior to the date of application; And/Or; * Any usage of any illegal drugs other than marijuana (i.e. heroin, cocaine, LSD, amphetamines, steroids, or other illegal drug as defined in schedules I through V of Section 202 of the Controlled Substances Act) within two (2) years prior to the date of application. SPECIAL REQUIREMENTS: Candidates must be willing to submit to the following requirements: * Comprehensive background investigation * Polygraph * Psychological examination * Drug screening * Physical examination SPECIAL CONDITIONS OF EMPLOYMENT: This position requires that the individual be able to work on-call and work flexible hours. The position will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time. Most duties are performed indoors and may work in an office setting with overhead lighting and long periods of screen time. However, the incumbent may be required to perform some duties outdoors and in a variety of indoor and outdoor environmental conditions with exposure to dust and noise. The incumbent must be able to maintain a high level of confidentiality and integrity as he/she is required to handle extremely sensitive, graphic, and highly confidential information. All required licenses and certifications must be maintained throughout the term of employment. Failure to obtain or maintain licenses and certifications may result in demotion or termination. Due to Federal and State Criminal Justice System access requirements, classifications that access and maintain criminal justice information may also be required, as a condition of employment, to not have been convicted of and/or have pending charges of a felony or misdemeanor crime that would deny or otherwise restrict access to criminal justice information. This requirement applies to all existing City employees as well as external candidates seeking to fill positions that meet the given criteria. BENEFITS: The City of Pueblo offers a very rich benefits packet! Click on the "Benefits" hyperlink at the top of this (online) job posting to view a summary of the benefits associated with this position. For a more comprehensive view on the lush benefits offered by the City, please go to *********************** CIVIL SERVICE EXAM: January 6, 2026 Please note that the Civil Service Commission may use a Training & Experience (T&E) evaluation of your application to establish an eligibility list for this classification.
    $51k-60k yearly est. 12d ago
  • Executive Engagement Manager

    Chainguard

    Remote job

    The role, in a nutshell: We're seeking a strategic and highly organized Executive Engagement Manager to lead Chainguard's executive programs and high-impact initiatives targeting CxO stakeholders. This person will be at the center of how we connect with senior leaders across our customer, partner, and investor ecosystem - building trust, accelerating deals, and driving long-term relationships. What You'll Do: Own and drive the strategic vision and teams for the Executive Engagement portfolio includes but not limited to Executive Programs, C-Suite roadshows and engagement at industry events. Lead ideation, planning, production, and execution of all event programs Plan and execute executive engagements at major industry events and our own events like Assemble, RSA, and KubeCon including meeting coordination, logistics, and post-event follow-up to drive pipeline and relationships. Partner closely with Chainguard's Executives Leadership to ensure cross-functional alignment on program goals and key metrics Build and manage a structured program to leverage Chainguard's investor network for warm introductions and referrals into their portfolio companies. Create executive playbooks and briefing materials to equip internal teams with clear objectives, context, and processes for senior-level engagements. Manage stakeholder communications across the organization including executive expectation setting and briefings on program strategy and execution Develop strong relationships with internal sales & executive leaders and teams to deliver on content strategy, attendance and pipeline goals Track ROI, engagement, and audience feedback to measure results, assess opportunities for improvement, and optimize future events What You'll Bring: 5+ years of experience in executive engagement or field marketing - ideally in software or cybersecurity Proven success engaging CxO-level stakeholders and coordinating complex, multi-threaded relationships. Strong project management skills with an ability to execute flawlessly under pressure. Experience developing event briefings, playbooks, and stakeholder communication materials. Clear communicator, strategic thinker, and relationship-builder. Self-starter who thrives in a fast-paced, startup environment. Base Salary Range $140,000 - $165,000 USD About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard's mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need - to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Privacy Policy. ©2025 Chainguard. All Rights Reserved.
    $140k-165k yearly Auto-Apply 60d+ ago
  • Engagement Manager (Remote)

    Dev 4.2company rating

    Remote job

    Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Our customers are looking to transform their talent operations and processes to meet their evolving business priorities. Through the value of the SmartRecruiters' Talent Acquisition Suite and professional services, we are positioned to deliver on their needs and ensure they acquire the best talent to achieve business success. As an Engagement Manager in our Professional Services department, you are responsible for planning and overseeing projects to ensure the success of our customers. Main drivers for success include on time and on budget for the customer while supporting the Hiring Success methodology. Engagement managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed along the journey. Responsibilities include: Align and build relationships with customer sponsors and executive teams. Consistently assess and confirm client satisfaction levels, expectation criteria and program changes Present executive briefings internally to SR management (i.e., reviews project risk, need for executive engagement, addition of new solutions, etc.) Advocate for SR Hiring Success Methodology and engage resources as needed Build complex project plans with various teams, and partners - track and manage status, communication and escalations Manage workstream relationships and align with other PS workstreams as well as cross functionally. Facilitate internal and external project team meetings as needed. Coordinate enablement of Project Management initiatives and/or updates related to COE (center of excellence) throughout the PS team. Partner with the technical team - coordination with Technical resources on tech requirements and integrations with functional workstreams Ensure project team meets client deliverable dates, milestones, and integration of technical delivery dates Work with Sales and pre-sales teams to present our Services to prospective customers Scope, author, negotiate and ensure quality of Statement of Work documents Involve yourself as a Pre-Sales SME to prospects and conduit between sales and post sales Ensure alignment with operations team: project tracking for compliance, burn-rate, milestone and weekly task updates Help resolve issues and manage budgets Maintain expert level knowledge of SR product/modules Prepare status reports and manage project health (internally and externally) Pass all SmartRecruiters product certification exams ... and being the rockstar you are, you will be willing to take on additional responsibilities as needed Qualifications B.A/B.S or equivalent experience Minimum 8 years of business process or professional services consulting experience Minimum of 5 years of solution implementation experience Experience in a consulting environment as a Functional Lead Proven experience managing large enterprise SaaS implementations Ability to deal with and resolve complex customer business issues Ability to travel up to 30% Extra dose of awesome if you have... Project Management certification Experience leading Change Management of transformation initiatives Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $89k-126k yearly est. 60d+ ago
  • Engagement Manager - Michigan

    Wellsky

    Remote job

    This is a home-based position requiring the candidate to live in the Southeast Detroit, or West Central (Grand Rapids, Lansing) Michigan area. This job is responsible for extensive network building and provider education of assigned market of solutions and clients within the reach of WellSky services. The scope of this job includes working closely with internal teams to highlight the benefits of key referral workflows and programs. The engagement manager plays a critical role in fostering strong relationships with healthcare providers participating in a Utilization Management (UM) program. This role is responsible for educating providers on UM processes, promoting best practices for prior authorization and care coordination, and driving engagement to improve compliance and patient outcomes. We invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities: Cultivate strong, consultative relationships with assigned risk-bearing provider networks to drive engagement and meet client needs. Educate and support providers in navigating UM processes, including prior authorizations, medical necessity reviews, and evidence-based care guidelines. Serve as a key liaison between providers and the UM team, ensuring clear communication, issue resolution, and ongoing support. Act as the in-market expert by managing implementation, education, and continuous engagement for referral benefits and workflows. Collaborate with internal teams to execute engagement plans, deliver provider education, and analyze data to identify opportunities for intervention and improvement. Serve as an in-market expert, build relationships with key stakeholders, and promote WellSky solutions at clinical summits, town halls, and provider meetings. Provide regular updates on provider engagement performance, program feedback, and market insights to internal teams and clients. Partner with marketing and operational teams to create educational and promotional materials supporting provider engagement efforts. Monitor provider performance and engagement trends, analyzing UM-related data to identify opportunities for intervention, workflow optimization, and improved patient outcomes. Perform other job duties as assigned. Required Qualifications: At least 4-6 years relevant work experience. Bachelor's Degree or equivalent work experience. Preferred Qualifications: Proven ability to engage, educate, and influence healthcare providers in a healthcare or relevant domain preferably in a UM or care management setting. Strong understanding of Utilization Management principles, payer-provider dynamics, and prior authorization workflows. Experience in provider education, network engagement, or compliance monitoring. Ability to analyze data to drive strategic engagement. Experience articulating scorecards, performance metrics, and provider outreach strategies. Experience in coaching and development of clinical programs to increase provider quality metrics. Job Expectations: Willing to travel up to 30% based on business needs. Willing to work additional or irregular hours as needed. Must work in accordance with applicable security policies and procedures to safeguard company and client information. Must be able to sit and view a computer screen for extended periods of time. WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: Excellent medical, dental, and vision benefits Mental health benefits through TelaDoc Prescription drug coverage Generous paid time off, plus 13 paid holidays Paid parental leave 100% vested 401(K) retirement plans Educational assistance up to $2500 per year
    $96k-131k yearly est. Auto-Apply 8d ago
  • Engagement Manager with The State of Illinois DCFS Experience (Remote Position)

    Artemis Connection

    Remote job

    Artemis Connection is a strategic management consultancy working across the for-profit, public and social sectors. We help clients around the world identify their most pressing strategic issues and we staff teams of strategy consultants to roll up their sleeves and deliver impact. We are passionate about helping innovative and entrepreneurial leaders reach their goals through a customized project-based approach, typically focused around: Bespoke Innovation, Sales, and Marketing Strategy Purpose-driven Transformation Embedded Strategy and Operations roles Our founder is Christy Johnson, an entrepreneur, educator, and former McKinsey Engagement Manager. Our advisors include HR officers, executive coaches, academics, entrepreneurs, and neuroscientists. Our team is made up of seasoned consultants, trained at organizations such as McKinsey & Company, Boston Consulting Group (BCG), Bain, Big 4 Strategy, and elite educational institutions. Given our flexible structure and smaller size, we tend to bring on new team members in a “trial-to-hire” capacity. In other words, we initially hire individuals as independent contractors for discrete client projects, and then, after successful projects completion and mutual determination of “fit”, we may move towards a more permanent employment arrangement. To learn more about Artemis Connection, visit ****************************** Position: Engagement Manager Position with Medicaid and child and family services (DCFS) experience for the State of Illinois We're looking for a strategy consultant who has experience with Illinois's DCFS and Medicaid to serve as an Engagement Manager on our team. She/He is a strategic thinker, structured communicator, and excellent project manager who can navigate between managing client teams and more junior Artemis Connection team members. (As such, we're also open to candidates with in-house strategy/operations experience, if that experience has built this consulting “toolkit” of skills). Responsibilities The role of the Engagement Manager is to own the entire life cycle of a consulting engagement, leading the day-to-day work, managing teams of 1-6, managing upwards to engage ‘Principals' or Senior Advisors on the team, and excellent at managing client relationships. Pre-project preparation Please note that pre-project activities are not compensated, as they are intended to prepare you to lead the project. It is seen as an investment you will make to start building the client trust and have more control over the scope and direction of the project. Support in proposal development for a potential project you may lead if it translates into an active project Participate in final business development meetings with clients to ensure that the project is scoped well and that you are able to build a strong relationship with the client from the start Own end-to-end project delivery Identify the client's most pressing strategic issues, develop hypotheses to prove during client engagement, and communicate (then re-communicate) these issues/hypotheses to both clients and case team members as the case evolves Create and maintain a project team work plan to diagnose and resolve the client's strategic issues, including data-driven analyses, client engagements, and delivery of recommendations Ensure all client deliverables are aligned with the client, and executed in a high-quality and timely way Team Management Manage teams of 1-6, providing regular coaching and input on their workstreams Ensuring that team members are assigned to the highest value work, resulting in an on-budget, on-time project Lead the day-to-day work of team members (e.g., structuring their analyses, reviewing their deliverables, providing on-the-job coaching) Manage client relationships Build trustworthy, transparent, and collaborative relationships with senior executives and other key contacts at client organizations Facilitate client engagement in case team work, including organising client meetings and workshops, making decisions with clients at key points during case, and transitioning end-of-case recommendations or implementation plan Identify opportunities for additional client work, either through follow-on work with existing clients or through potential engagements with new clients Qualifications Minimum 3 years Consulting experience, ideally from a top-tier firm (e.g., McKinsey, BCG, Bain), though in-house strategy/operations experience also considered Track record of coaching clients to measurable outcomes required Track record of coaching case teams (or sideways managing / informally influencing others) to measurable outcomes also required Demonstrated skills in project management required, ideally in a “case team” or “client service” type of environment Demonstrated skills in effective communication, including ability to build senior client relationships and effective case team relationships, required Commitment to producing high-quality, client-ready work, on tight timelines, required Orientation toward being a proactive, curious team member Advanced proficiency in PowerPoint and Excel required, in order to coach other team members on these tools Bachelor's and/or Master's Degree preferred Other expectations Ability to thrive in a remote work environment, leading team members to collaborate in a way that ensures the best client and team experience Minimum time commitment of 20 hours per week Willing to travel: client travel requests are typically light, as needed for client interactions
    $89k-126k yearly est. 60d+ ago
  • Outreach & Engagement Manager

    Pomelo Care

    Remote job

    About us Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend. Role Description Your North Star: Managing and motivating teams to drive enrollment We are seeking a highly skilled and motivated Outreach & Engagement Manager to join our team. As the Outreach & Engagement Manager, you will drive enrollment and activation KPIs through effective coaching, training, and supervision of a team of outreach specialists during evening hours. You will be responsible for monitoring your team's performance, and developing and implementing effective strategies and processes to engage prospective patients. This is a critical position that requires strong leadership, excellent communication skills, and a deep understanding of healthcare regulations, policies, and procedures. Responsibilities Lead, and manage a team of outreach specialists providing regular training, and coaching to achieve enrollment KPIs. Facilitate onboarding and training of new specialists. Analyze qualitative and quantitative outreach performance metrics to identify trends and opportunities to improve key KPIs including enrollments and CAC. Monitor call quality and adherence to established protocols and standards by conducting regular audits of call recordings and specialist interactions. Maintain accurate and up-to-date documentation of specialist interactions, outcomes, and follow-up actions, adhering to privacy and confidentiality regulations. Identify opportunities and implement process improvements to enhance the efficiency and effectiveness of outbound and inbound calling. Execute on regular performance evaluations of outreach specialist calls and documentation. Create and maintain team schedules to ensure adequate coverage. Ensure compliance with government regulations and guidelines in all outbound calling and outreach activities. Foster a supportive and inclusive team environment, encouraging professional growth and development. Who you are Earned your Bachelor's degree in healthcare management, public health, or a related field. Able to work some evenings, with a standard schedule of Monday - Friday, 8:30am - 5:00pm CST. Proven experience in healthcare management, specifically in outbound calling and proactive outreach. Strong knowledge of Medicaid policies, procedures, and value-based care. Excellent communication and interpersonal skills to engage with diverse patient populations. Demonstrated leadership abilities, with experience in managing and motivating teams. Proficient in data analysis and reporting, using metrics to drive performance improvements. Detail-oriented, with exceptional organizational and documentation skills. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Familiarity with healthcare software systems and customer relationship management (CRM) tools. Bonus points if you have any of the following Experience working in a fast-paced and dynamic startup environment. Are fluent in speaking and writing Spanish. Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer: Competitive healthcare benefits Generous equity compensation Unlimited vacation Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $90,000-$115,000 plus a bonus. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. #LI-Remote Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending ******************. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.
    $90k-115k yearly Auto-Apply 12d ago
  • Community Engagement Manager

    ZÓCalo Health

    Remote job

    at Zócalo Health Remote in Los Angeles with extensive regional travel Compensation: $90,000 - $110,000 per year About Us Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente . Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities-communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve. We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve. Role Description The Community Engagement Manager will lead a team of Community Engagement Specialists to connect directly with individuals in the community and drive patient acquisition. This role is responsible for overseeing local outreach efforts, including events, door-to-door engagement, and neighborhood canvassing, with the goal of enrolling eligible individuals into our care programs. The ideal candidate is both a strategic planner and a hands-on leader who thrives in dynamic environments and is passionate about serving high-need communities. This is a newly created role at Zócalo Health. The ideal candidate is excited by the opportunity to build from the ground up. You must be comfortable operating in ambiguity, creating structure where none exists, and iterating rapidly as we grow. We are looking for a self-starter who can implement new processes, help define best practices, and scale our approach in a fast-moving, mission-driven environment. This position will report to the Regional General Manager. The Community Engagement Manager will contribute in the following ways: Set, track and meet weekly, monthly, and quarterly patient acquisition goals; drive accountability through regular performance reviews and data-driven coaching. Lead, coach, and manage a team of Community Engagement Specialists responsible for outreach and patient acquisition. Design and execute an outreach plan tailored to the community, including events, pop-ups, neighborhood canvassing, and grassroots engagement. Oversee field operations, ensuring staff are equipped, safe, and prepared to represent the organization. Collaborate with internal teams to ensure smooth handoff from engagement to intake and care delivery. Monitor performance metrics and adjust outreach strategies to meet acquisition goals. Represent the organization at community events and meetings as needed. Track and report on outreach activities, conversion rates, and outcomes using internal systems. Stay informed on local trends, barriers to care, and community dynamics to shape engagement strategy. Participate in regional operating committee meetings as a key stakeholder. Qualifications 5+ years of experience in community outreach, organizing, or direct service, preferably in healthcare or public health. 2+ years of experience managing teams. Demonstrated comfort working in performance-driven environments with quotas and regular reporting expectations. Deep knowledge of and connection to the local community. Strong leadership, coaching, and problem-solving skills. Excellent interpersonal and communication abilities. Flexible and adaptive in fast-paced environments. Bilingual English-Spanish required. What you can expect from Zócalo Health Equity compensation package Comprehensive benefits including medical, dental, and vision 401k Flexible PTO policy - take the time you need to recharge $1,000 home office stipend We provide the equipment needed for this role. Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
    $90k-110k yearly Auto-Apply 30d ago
  • National GPO Engagement Manager

    Cbord 3.9company rating

    Remote job

    at The CBORD Group, Inc. Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.We are currently searching for qualified candidates for National GPO Engagement Manager. Please see the details for the position below.Title: National GPO Engagement ManagerLocation: Remote within the US.Job Description: The National GPO Engagement Manager is responsible for the strategic management and growth of national Group Purchasing Organization partnerships. This individual will serve as the primary liaison between the company and designated GPOs, ensuring alignment with corporate objectives, optimizing contract performance, and driving incremental revenue across member organizations. The National GPO Engagement Manager will collaborate with internal sales, marketing, legal, and operations teams to maximize contract utilization and member engagement.GPO Relationship Management: Act as the primary point of contact for assigned GPO accounts. Develop and maintain strategic relationships with GPO executives, contract managers and consultants. Represent the company at GPO conferences, meetings, and forums. Contract Strategy & Execution: Lead the development, negotiation, and execution of GPO agreements. Monitor contract compliance and manage pricing, amendments, and renewals. Identify and implement strategies to increase contract utilization across GPO members. Sales Enablement & Collaboration: Work closely with field sales teams to drive member adoption and contract performance. Develop sales tools, resources, and training to support client success managers and account executives in leveraging GPO contracts. Provide account-level intelligence and support key member initiatives. Analytics & Reporting: Analyze contract performance, market penetration, and member activity to identify growth opportunities. Prepare and present business reviews for internal leadership and GPO stakeholders. Track KPIs such as revenue growth, compliance rate, and contract pull-through. Market Intelligence: Stay informed on industry trends, regulatory changes, and competitive dynamics affecting GPOs. Use insights to shape go-to-market strategies and product positioning within GPO channels. GPO Partnership Program Execution: Lead execution of structured partnership programs with GPOs (e.g., Premier), including reporting, communication strategy, and member engagement. Collaborate on Market Opportunity Reports and Targeted Member Reports, including procurement insights, demand data, and market demographics. Facilitate and analyze quarterly Leadership Meetings focused on purchasing behaviors, opportunity pipelines, and engagement metrics. Coordinate quarterly Member Communications, including newsletters and sales enablement materials like 'Sales Call in a Box'. Plan and participate in Joint Webinars, reviewing feedback and identifying follow-up opportunities. Manage Administrative Fee implications tied to reporting structures, prepare notices, and ensure contractual compliance. Document partnership activity and propose annual improvements to the marketing reporting structure. Serve as escalation point for unresolved issues related to reporting compliance and revenue-impacting disputes. Qualifications: Bachelor's degree in business, Healthcare Administration, or related field (MBA preferred). Minimum of 5 years of experience in national account management, preferably within healthcare, medical devices, or pharmaceuticals. Demonstrated success managing complex contract negotiations and partnerships with GPOs (e.g., Vizient, Premier, HealthTrust, Intalere). Strong business acumen with the ability to interpret data and translate it into actionable strategies. Exceptional interpersonal, presentation, and communication skills. Willingness to travel up to 15% nationally. Preferred Experience: Experience with CRM platforms (e.g., D365, Salesforce, SalesLogic, NetSuite) Familiarity with value-based care and cost-containment strategies. Prior experience executing multi-channel partnership programs or marketing reporting frameworks with GPOs. Planning for the Future: Employer paid Life Insurance / AD&D / Short-Term Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D Access to FSA Plans & Commuter Benefit Plans 401(k) Savings Plan where the Company Match of $0.50 for each $1 you contribute on the first 8% of pay. Both your contribution and the company contribution are immediately 100% vested. Access to the Roper Employee Stock Purchase Plan Paid Parental Leave Program. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News or CBORD Newsroom.This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI.****************************************** Employment Candidate Privacy NoticeTransact Employment Candidate Privacy Notice
    $102k-139k yearly est. Auto-Apply 47d ago
  • Engagement Manager - REMOTE

    PTP 3.9company rating

    Remote job

    PTP is a fast growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for an Engagement Manager to help us sell and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Develop, maintain and grow client relationships Participate in and lead aspects of the sales process Facilitate buy-in of proposed solutions from top management levels at the client Lead delivery teams from project planning through execution Manage expectations and day-to day interactions with client executives and sponsors Optimize delivery processes and methodologies to enhance efficiency and results Provide leadership and support for delivery teams and staff Participate in staff recruitment and retention activities Provide CX thought leadership around improved business and technical solutions Requirements 10+ years of IT consulting experience, with 3+ years leading CX projects Experience with large contact center implementations Experience managing a consulting team on a day-to-day basis to create client deliverables Ability to articulate and compare alternative approaches, drawing from previous engagements Ability to independently develop CX strategies based on strong analytical skills and business knowledge Ability to generate CX solution architectures based on strong analytical skills and technical knowledge Ability to independently scope and size CX projects Experience conducting business requirements definition sessions with client staff Willing to travel through the US We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
    $99k-130k yearly est. 60d+ ago
  • Membership Engagement Manager

    Association for Financial Professionals 3.9company rating

    Remote job

    Who We Are: Awarded with the Society for Human Resource Management's (SHRM) When Work Works award, AFP offers a flexible and casual work environment with competitive base salary and generous incentive compensation plan. In addition, AFP's substantial benefit package includes vacation, sick, personal, holiday and volunteer leave, medical, dental and vision health insurance, 401K plan with employer match and flexible work schedules in a remote work environment. AFP core values are focused on fostering successful, growth-oriented people. That's why we value critical thinking and deliberative discussion conducted in a respectful manner and cross-functional collaboration to achieve AFP goals. With over 40% of our employees promoted to their current position, there is ample opportunity for upward mobility within the organization. MEMBERSHIP ENGAGEMENT MANAGER A Typical Week May Look Like This… • Membership Value & Growth - Define, deliver, and evolve AFP's membership offerings to ensure sustained relevance, engagement, and retention. Develop strategies that enhance the member experience and deepen connections within the AFP community. • Membership Community Engagement - Serve as Community Manager for Collaborate, AFP's membership community platform. Drive engagement by curating and sharing relevant content, fostering discussions, and creating a dynamic environment that encourages peer-to-peer learning, networking, and overall beneficial experience. • Collaboration & Thought Leadership - Partner with subject matter experts (SMEs), internal teams, and external stakeholders to create compelling member learning pathways for corporate practitioners. Ensure content reflects the evolving challenges and opportunities faced by treasury and finance professionals. • Strategic Project Leadership - Apply strong project management and analytical skills to deliver impactful learning and membership initiatives, meeting both financial and strategic objectives. Is This You? · Proven ability to develop and execute strategies that drive association membership engagement and revenue growth. · Experience in association membership strategy. · Strong project management skills with the ability to manage multiple priorities and stakeholders. · Comfortable working on membership product growth by driving learning technology, and community engagement. · Demonstrated success in translating member and practitioner insights into actionable product offerings. · This role offers the opportunity to shape the future of AFP's membership experience and learning portfolio, ensuring our global community continues to thrive in an evolving financial landscape. · At least 10 years of membership experience, including maintaining relationships, driving membership growth, and product development. MBA and/or PMP preferred. · An adaptable person who is highly collaborative and fosters strong teamwork. · Ability to collaborate in a virtual environment and enjoys a challenge in a fast-paced workplace. This is Us! · We are a collaborative team of individuals who are hardworking and entrepreneurial. · We take ownership in how our specific role drives the organization's success. · We are intellectually curious and have a strong ability to adapt to change. · We work autonomously and in cross functional teams and are dedicated to demonstrating extraordinary results at a fast pace. AFP offers: · A collegial, casual, virtual work environment. · Competitive base salary + incentive compensation plan. · Great career growth. · Superb benefits plan, including a generous vacation/sick/holiday leave policy, medical, dental and vision health insurance, 401K plan with employer match and flexible schedules. · "When Work Works" award by the Society for Human Resource Management for our flexible workplace. AFP CORE VALUES We exist for the success of the corporate finance professional and seek candidates who embody our AFP Core Values: · We always strive to be better. · We listen, we speak up, we smash silos. · We are courageous. · We are all in it together.
    $70k-98k yearly est. 60d+ ago
  • Engagement Manager

    Contexture

    Remote job

    Job Code: ENGMTMGR Reports To: Director, Development & Engagement Work Status: Virtual Office Minimum Starting Monthly Range: $6,250 Hiring Range (Monthly Pay): $6,250 - $6,666 Full-time / Part-time: Full-time Exempt / Non-Exempt: Exempt Risk Designation: Medium Summary: The Engagement Manager collaborates with communities, Participants, and internal team members to sell Contexture's products and services. The Engagement Manager develops relationships with Participants to demonstrate Contexture's value proposition and secure new contracts. The Engagement Manager works closely with their counterpart when new sales opportunities have been identified and works to ensure upsell opportunities have the sales presence needed to increase revenue. The position will manage activities related to building and maintaining positive Participant relationships, effectively managing accounts, coordination of the delivery of Contexture products and services, and the analysis and measurement of the existing clinical processes and workflows in obtaining and utilizing electronic patient data. The Engagement Manager cultivates prospects to fill sales pipelines that can be managed through closure. Additionally, the Engagement Manager will assist in securing timely submission of legal documentation for HIE Participants This position is based in Denver, Colorado. Our strategic flexibility allows for local work from home opportunities. Essential Duties and Responsibilities include the following: This position will be responsible for signing up Participants to implement health information exchange services from Contexture. The Engagement Manager works with the Director of Development & Engagement and team to both convene and facilitate discussions to advance the HIE. Responsible for meeting sales goals determined by Director of Development & Engagement Responsible for qualifying leads from digital campaigns, conferences, trade shows, and other referral sources Actively manage and report on lead development including the use of business applications to measure progress and sales status Create presentations and collaborate with marketing/communications to define messaging and materials for each Contexture product and service Demonstrate HIE applications in small group and large group settings, on-line and in person Responsible for communicating the business, technical and financial benefits of Contexture's products and services Responsible for explaining fee schedules and providing accurate quotes for HIE services and assist the finance department with on-going communication regarding invoicing, fee increases and account balances. Collaborate in a team-based environment to define deliverables, statement of work and vendor integration specs in preparation for creating agreements Responsible contract life-cycle management, including drafting all necessary HIE agreements, managing red-line negotiations, and sending agreements to identified signers for review and signature. Maintains current and accurate information in business applications Resolve any issue raised promptly by troubleshooting and efficiently using internal resources Maintains strong, long-lasting, effective relationships with key stakeholders and decision makers within the Participant's organization Maintains high-touch engagement with priority Participants including but not limited to agenda development, meeting cadence/schedule, key player/contact tracking, custom survey, etc. Participate in defining approach and priorities for product enhancements and Contexture's growth and supports the development of new client solutions including requirements definition and business case documentation Participate in conferences, partner events and Contexture sponsored events Performs other related duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills Understanding of the HIE landscape, including functionality, technology (HIT) and policy Commitment to Contexture mission and strategic direction Passion for improving healthcare Excellent communications skills (including verbal, written and interpersonal communication), influencing and partnering skills at all organizational levels Convey a professional image Experience and comfort working with Senior Level executives Work independently, and in collaboration with other Contexture team members and community to ensure alignment across Contexture; be a team player High energy, positive, can-do attitude, and attention to detail Demonstrate critical analysis, strategic planning capabilities, and ability to execute tactically Ability to excel in an entrepreneurial, fast-paced, diverse, results-oriented culture Assertive, results and success-oriented self-starter, with excellent project management skills Comfortable with changing priorities and evolving processes. Willing to proactively assist in development of best practices for the longer term Proactively resolve problems and take decisive action, giving regard to impact on all stakeholders Use creative clinical, business, and operational solutions Manage competing priorities in a complex and dynamic environment Strong sense of personal responsibility in achieving Contexture's goals Proven track record of establishing relationships, identifying customer needs, and defining value proposition Demonstrated success in managing a sales funnel and closing contracts for services with payers, ideally in a national setting Working knowledge of clinical practice processes within various care settings, including clinical workflows Experience with E.H.R. software systems a plus Experience with CRM systems Valid driver's license Education/Experience Minimum of 3+ years of consultative sales or consulting experience with payers and life insurance groups; preferably in healthcare IT or with a clinical background with a Bachelor's Degree in Business, Healthcare Management, Information Systems, or a related discipline preferred; MBA a plus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The position may require occasional availability for after-hours work, outside of regularly scheduled hours. The position may require the ability to periodically drive to and from clients, conferences and / or events; and / or limited travel. This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The person in this position needs to frequently communicate and exchange information and move about inside the office to access file cabinets, office machinery, etc. Must be able to remain in a stationary position 50% of the time. Constantly operates a computer and other office productivity machinery, such as a keyboard, monitor, calculator, copy / scanner machine, and printer. Frequently moves office and work-related material weighing up to 10 pounds; Occasionally moves office and work-related material weighing up to 30 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities and / or qualifications associated with the job. Benefits: Contexture provides a comprehensive benefits package. For details, please request a Benefit Summary from our Benefits Department. The organization is an inclusive Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by law or regulation.
    $6.3k monthly 60d+ ago
  • Manager, Volunteer Engagement

    Blue Star Families 3.5company rating

    Remote job

    Job Title: Manager, Volunteer Engagement Department: Volunteers Reports to: Senior Manager, Volunteers Direct Reports: No Classification: Exempt Position type: Full-Time Employee Anticipated Pay Range at Commencement of Employment: $56,000 - $71,000 Blue Star Families Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country. Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We're a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind. A Blue Star Family is one with an immediate family member - a spouse, parent, or child - actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging. We serve with urgency but build trust over time - because change happens at the speed of trust. Whether we're driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions. Who We're Looking For: Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change - and who care deeply about making an impact that matters. What You'll Do Here: Solve complex challenges with data, heart, and humility Build cross-sector partnerships that get things done Help military families feel at home wherever they live If you're ready to work in a high-performance, mission-driven environment - and to make life better for those who serve - Blue Star Families is where you belong. General Description The Manager, Volunteer Engagement serves as a critical connector between national strategy and local execution. This role ensures that Blue Star Families' volunteer systems, onboarding practices, and recognition programs are implemented consistently and effectively across all chapters. Rooted in a culture of hospitality and belonging, the Manager equips field teams with the tools, confidence, and support they need to deliver standardized processes in ways that feel personal, meaningful, and relationship-centered. Working closely with the Senior Manager of Volunteers, this role helps translate strategic priorities into seamless field operations-maintaining structure while elevating the human touch that defines BSF's brand of service. As a fully remote organization, we rely on scheduled in-person gatherings to foster alignment, collaboration, and organizational culture. This role requires the ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role. Key Job Functions Plan, coordinate, and execute national corporate and ERG volunteer activations (e.g., Target, Disney, and other partners). Recruit and onboard skilled, virtual, and event-based volunteers aligned with chapter and organizational needs. Coordinate and manage volunteer orientation and training sessions across multiple time zones. Deliver virtual trainings and micro-learning opportunities for chapter leads and volunteer coordinators. Build and maintain operational tools and resources such as playbooks, checklists, templates, and SOPs. Maintain volunteer data, background checks, and compliance documentation in the Volunteer Management System. Monitor dashboards to identify trends, successes, and areas for improvement. Conduct quarterly adoption and compliance audits. Partner with the Tech team to improve automation, streamline workflows, and reduce manual processes. Maintain a professional and courteous demeanor when dealing with all stakeholders, both internal and external. Multi-task, understand priorities, and balance workload to ensure tasks are completed on time. Perform other duties as assigned. Required Experience, Skills & Background Minimum 2-4 years of relevant experience Independent self-starter with exceptional interpersonal and communication skills Volunteer recruitment and management experience Experience working with community partner organizations Strong organizational skills and attention to detail. Experience working in a collaborative, cross-functional team environment. Comfortable working in a remote environment using tools like Google Workspace and Zoom. Ability to facilitate meetings and drive toward decision-making Ability to work in a fast-paced environment May be required to work nights, weekends, and holidays as necessary to carry out key job functions. Ability to lift and carry supplies and equipment up to 30 lbs. Desired Experience, Skills & Background Experience working with military-connected communities or a passion for supporting military families. More About Blue Star Families Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors - both people and organizations - to create strong communities of mutual support. We believe we're all stronger when we take care of one another. Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing. Blue Star Families is a registered 501(c)(3) nonprofit organization. EEO Policy Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $56k-71k yearly Auto-Apply 6d ago
  • Membership Network Engagement Manager

    Move for Hunger 4.0company rating

    Remote job

    About The Org Move For Hunger is a national nonprofit that mobilizes transportation networks to deliver surplus food to communities in need. Operating fully remote, we've built a diverse, passionate, and creative team that works collaboratively to fight hunger and reduce food waste across the U.S. Since 2009, we've partnered with 1,200+ moving companies, 600,000+ apartment units, and a growing network of farmers, distributors, CPG brands, and logistics companies. Together, we've delivered more than 60 million pounds of food-providing over 50 million meals to those who need them most. We're fun, innovative, and impact-driven-and we're looking for a Network Engagement Manager to strengthen relationships, inspire action, and help our partners make a bigger impact in the fight against hunger. Position Overview: The Network Engagement Manager will lead retention, onboarding, and engagement efforts across our multifamily and transportation networks. This role is critical in ensuring partners feel supported, valued, and empowered to maximize their participation in Move For Hunger's mission. With authority to shape the network engagement experience, this position will design training, build resources, and develop strategies that foster long-term, meaningful connections. The ideal candidate is a proactive relationship-builder with a background in engagement, program management, or business development-and a passion for social impact. Key Responsibilities: Engagement & Retention Develop and implement strategies to strengthen network engagement and retention. Build and nurture strong relationships with property management companies, moving companies, and other partners. Lead onboarding to ensure new partners are well-integrated and actively engaged. Maintain consistent touchpoints (emails, calls, virtual meetings) to drive satisfaction and participation. Track engagement activities and progress in Salesforce; provide monthly and annual reporting. Share impact reports that highlight partner contributions and overall network success. Training & Support Design and deliver partner training using best practices in adult learning. Provide ongoing support, troubleshooting challenges and celebrating successes. Build and maintain a resource library (guides, toolkits, templates, etc.) to enhance partner participation. Program Management Manage onboarding, engagement, and retention processes for both multifamily and transportation programs. Track and analyze data to identify trends, gaps, and opportunities for improvement. Collaborate with Marketing/Comms on campaigns, materials, and stories that showcase partner impact. Maintain dashboards and reporting for mover and multifamily programs. Industry Engagement Represent Move For Hunger at industry conferences, trade shows, and virtual events. Build relationships with associations and industry leaders to increase visibility and credibility. Monitor industry trends and adapt engagement strategies accordingly. General Coordinate webinars, events, and other activities to increase visibility and generate leads. Collaborate across Development, Marketing, and Programs to align partner engagement with organizational goals. Support team projects as needed and help manage interns/volunteers. Travel 30-40% for events and conferences (with seasonal peaks). Requirements Who You Are 3+ years of experience in member engagement, program management, or business development. Self-starter with the ability to work independently and take initiative. Highly organized, detail-oriented, and able to manage multiple priorities. Excellent communicator with strong written, verbal, and presentation skills. Comfortable using Salesforce (or similar CRM) for tracking and reporting. Passionate about social impact and motivated to help fight hunger. Flexible and comfortable with regular travel. Preferred Qualifications Experience in the nonprofit sector, trade associations, multifamily housing, or transportation. Familiarity with partner/member retention strategies. Creative problem-solver who enjoys optimizing processes and improving systems. Working Conditions Remote, Monday-Friday (9am-5pm ET), with flexibility for occasional evenings/weekends. Regular travel to conferences and partner events (30-40%). Prolonged periods of computer work; occasional lifting of 25-50 lbs during events. Benefits Compensation & Benefits Salary: $55,000 Health, dental, vision, and life insurance Voluntary benefits (supplemental life, AD&D, hospital & critical illness care, etc.) 401(k) with 2% match + Roth IRA option Annual professional development stipend Open vacation / robust sick & safe leave policy Technology package (laptop, monitor, and optional equipment) Commitment to Diversity Move For Hunger is an equal-opportunity employer committed to building a team that celebrates diversity and fosters inclusion. We encourage applicants of all backgrounds, identities, and experiences to apply. We do not discriminate on the basis of ancestry, age, appearance, color, gender identity and/or expression genetics, family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief.
    $55k yearly Auto-Apply 60d+ ago

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