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Working As A Senior Engineering Field Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $78,000

    Average Salary

What Does A Senior Engineering Field Technician Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Senior Engineering Field Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Average Length of Employment
Network Technician 3.2 years
Field Technician 2.4 years
NOC Technician 2.1 years
Top Careers Before Senior Engineering Field Technician
Engineer 4.1%
Technician 3.1%
Top Careers After Senior Engineering Field Technician
Technician 3.7%
Manager 3.7%

Do you work as a Senior Engineering Field Technician?

Top Skills for A Senior Engineering Field Technician

  1. Technical Support
  2. Network Printers
  3. Troubleshoot
You can check out examples of real life uses of top skills on resumes here:
  • Provided product training and on-site technical support for assigned customers.
  • Design and implemented network infrastructure and configured the entire network Infrastructure devices including Network Printers and Register.
  • Provide support for advanced network configurations and troubleshooting particularly with TCPIP and Windows operating systems.
  • Refreshed workstations by re-imaging and installing updated operating system to Windows XP or Windows 7 and configured all applications.
  • Displayed an unwavering commitment to customer service and customer satisfaction.

Senior Engineering Field Technician Demographics

Gender

Male

90.1%

Female

5.7%

Unknown

4.3%
Ethnicity

White

59.7%

Hispanic or Latino

19.5%

Black or African American

11.7%

Asian

5.7%

Unknown

3.4%
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Foreign Languages Spoken

German

50.0%

Italian

50.0%

Senior Engineering Field Technician Education

Schools

York Technical Institute

9.5%

Missouri State University

4.8%

Monroe Community College

4.8%

Community College of the Air Force

4.8%

Simi Valley Adult School and Career Institute

4.8%

ITT Technical Institute-Knoxville

4.8%

Sanford-Brown College-Tampa

4.8%

Carl Sandburg College

4.8%

State University of New York Purchase

4.8%

University of Maryland - University College

4.8%

TESST College of Technology - Alexandria

4.8%

New Mexico Highlands University

4.8%

Cerro Coso Community College

4.8%

ITT Technical Institute-Mobile

4.8%

Trinity University

4.8%

Louisiana Tech University

4.8%

Hood College

4.8%

Grossmont College

4.8%

Bowling Green State University

4.8%

National American University-Colorado Springs

4.8%
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Majors

Electrical Engineering

25.0%

Management

9.1%

Electrical Engineering Technology

6.8%

Information Technology

6.8%

Political Science

4.5%

Drafting And Design

4.5%

Mechanical Engineering

4.5%

Computer Science

4.5%

Computer Networking

4.5%

Theology

4.5%

Communication

4.5%

International Business

2.3%

Engineering Technology

2.3%

Project Management

2.3%

Computer Information Systems

2.3%

Music

2.3%

Precision Metal Working

2.3%

Biology

2.3%

Geology

2.3%

Mechanical Engineering Technology

2.3%
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Degrees

Bachelors

43.8%

Associate

20.8%

High School Diploma

10.4%

Certificate

8.3%

Diploma

8.3%

Masters

6.3%

Doctorate

2.1%
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Updated May 18, 2020