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Become A Senior Field Engineer

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Working As A Senior Field Engineer

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Analyzing Data or Information
  • Getting Information
  • Deal with People

  • Make Decisions

  • $102,990

    Average Salary

What Does A Senior Field Engineer Do At Microsoft Corporation

* Develop a strong working relationship with Microsoft Enterprise customers, which can include CTO, CIO and Sr leadership, to achieve increased cooperation and mutual support in achieving each other's goals.
* Develop and maintain a Service Delivery Plan to maximize the value of services to our Enterprise customers.
* Develop and implement strategies for providing proactive support services resulting in fewer incidents, increased availability, and/or accelerated deployments.
* Utilize knowledge of the customer environment to drive issues to resolution.
* Manage escalations to ensure timely and high-quality resolution of all issues.
* Deliver customized knowledge transfer workshops focused on supporting the solution to improve customer readiness.
* Develop a relationship with technical directors or lead architects for the technologies featured in the APS solution, resulting in more active participation in planning and improved satisfaction in support.
* Partner with the Technical Account Manager and the local account teams to effectively plan for delivery.
* Document action plans and daily status updates for the customer and Microsoft management.
* Develop a strong working relationship with Microsoft Consulting Services and the Center of Excellence teams to achieve increased cooperation and mutual support in achieving each other's goals.
* Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems.
* Facilitate deliveries of other PFE proactive services that are more product specific.
* Write technical articles for the Knowledge Base and technical white papers

What Does A Senior Field Engineer Do At Fedex Freight, Inc.

* Manage development of ad hoc reports.
* Analyze performance data for corporate initiatives and long range planning and create custom data solutions for FXF Operations
* Lead strategic process improvement projects and collaborate on new technology solutions for Operations
* Lead efforts to provide short and long term operating plans in the area of properties, equipment and staffing plans
* Research and analyze technical or engineering related information, review trends in performance and work with Operations management to develop solutions on areas of opportunities
* Lead development of (P&D) route structure and staffing plans, dock staffing and layout plans, and administrative functions
* Develop and track Operational Process Improvement Requests using QDM principles
* Prepare accurate expenditure proposals and/or cost justification analysis.
* Assist with developing project budgets
* Applies project management fundamentals and concepts for multiple concurrent projects.
* Creates and publishes progress reports, meeting minutes, field communication memos, and presentations for management review.
* Complies with all applicable laws/regulations, as well as company policies/procedures

What Does A Senior Field Engineer Do At Technica LLC

* Deskside Support which includes
* Provide on-site support for deployment and security remediation functions
* Gather analyze, and report end-user support trends
* Provide desktop, application and network application incident resolution
* Manage user installation and relocations requests
* Asset Inventory Support
* Conduct physical inventory of assets
* Conduct scheduled and random electronic inventories
* Assist in receiving and receipting property
* Transfer of property to other organizations
* Process computer equipment for excess and disposition
* Disposal Preparation Support
* Ensure disposal policies and procedures are employed
* Ensure every device is wiped/degaussed prior to site removal
* Encryption Services
* Administer and manage encryption tools application server
* Ensure laptops are properly encrypted
* Encrypt laptops discovered without encryption
* Provide password recovery for encrypted device
* Video Conferencing and Audio/Video O&M
* Troubleshoot system problems and repairs
* Work with support staff for remote troubleshooting and repairs
* Assist in setting up presentation devices and Video Conference units
* Set up, ensure functionality, be available during events and shut down video conferences
* Local On
* Site Cabling
* Restart wiring closet cabling electronics including switches or other network devices
* Replace defective cabling electronics and simple replacement of defective cabling electronics and components such as switch blades
* Overseas Site Support (Depends on Position)
* Wireless Services
* Assist users with mobile communication devices (mobile phones, broadband cards, Blackberrys, and laptops) with incident support tickets
* Provide Tier 2 support in the field which includes hardware troubleshooting and OS re-install, Blackberry Exchange Server connection verification and equipment swapping support
* Service Center Services
* Ensure IT services are rendered/tested for telework users using VPN and CITRIX services
* Provide remote support services for telework/home users
* Support pre/post application releases
* Account Management Services
* Hardware Incident Resolution
* Identify and resolve hardware incidents and service requests of a consumable part

What Does A Senior Field Engineer Do At Abbott

* Maximizes revenue opportunity through demonstrated consultative selling of a broad range of AF products.
* Provides formal in-service/education to clinicians on the use of the EnSite System.
* Demonstrates a thorough command of EnSite System related product and technical knowledge; cardiac mapping and ablation techniques, trends and players.
* Provides expert clinical consultation on the use of our system to the EP, and lab support staff.
* Coordinates all necessary logistics related to hospital training for new accounts.
* Takes a leadership role in ensuring that region integrates appropriately with AF Product Division personnel who are performing post-market approval clinical studies program involving the EnSite System.
* Initiates, develops, expands, and maintains excellent customer rapport and relationships.
* Initiates new training courses, while keeping a clinically based "consultative approach" the primary goal.
* Exhibits sound business sense and logic when utilizing assigned expense budgets, and suggesting alternatives to normal St.
* Jude policy when strategizing to accomplish goals.
* Participates in on-site procedure observations to ensure new product evaluations are successful, utilization is encouraged, customer and personal technical knowledge is enhanced, and customer rapport is developed.
* Provides timely and comprehensive market information to management as requested.
* Identifies possible product line extensions or product enhancements by submitting formal proposals regarding identified needs and/or development ideas.
* Provides prompt, professional, and pertinent follow-up (written or otherwise as required) in response to all customer interactions to insure our existing customer base is maintained and new customers are developed.
* Fosters creativity within the region by implementing new and enterprising approaches to the job.
* Functions as an expert resource for covering difficult and high volume of cases, handling esoteric technical service calls, critical software testing, advisory boards, and high profile presentations.
* Functions as a “pipeline” between St.
* Jude Medical and the Medical Community, constantly communicating important information to customers, within the FCE group and to other departments (product planning, engineering, marketing and education).
* This includes providing Product feedback, comments and suggestions and Competitive information to the Product Planning and Marketing groups.
* Develop several key accounts where the FCE presence can produce maximum benefits, both to the company and to the FCE’s professional development.
* These key accounts should be resource centers to St.
* Jude Medical for clinical trials, employee training and Advisory Boards.
* Mentor FCEs on key account development.
* May act in Lead role to manage the Region’s FCE case coverage schedule and any account coverage conflicts that arise.
* Remains current on developments in field(s) of expertise, regulatory requirements, a comprehensive knowledge of the company's AF products, markets, and objectives as well as industry trends.
* Proactively develops business and management skills.
* Develops and maintains “cutting edge” expertise across the entire field of EP, including clinical and product expertise and deep familiarity with the Cardiac Electrophysiology literature.
* Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
* Complies with U
* S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
* Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
* Performs other related duties and responsibilities, on occasion, as assigned.
* Equipment:
* Works with standard office equipment such as telephone, cellular phone, fax/copier, and a personal computer with standard office software

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How To Become A Senior Field Engineer

Mechanical engineers typically need a bachelor’s degree in mechanical engineering or mechanical engineering technology. Mechanical engineers who sell services publicly must be licensed in all states and the District of Columbia.


Mechanical engineers typically need a bachelor’s degree in mechanical engineering or mechanical engineering technology. Mechanical engineering programs usually include courses in mathematics and life and physical sciences, as well as engineering and design courses. Mechanical engineering technology programs focus less on theory and more on the practical application of engineering principles. They may emphasize internships and co-ops to prepare students for work in industry.

Some colleges and universities offer 5-year programs that allow students to obtain both a bachelor’s and a master’s degree. Some 5-year or even 6-year cooperative plans combine classroom study with practical work, enabling students to gain valuable experience and earn money to finance part of their education.

ABET accredits programs in engineering and engineering technology. Most employers prefer to hire students from an accredited program. A degree from an ABET-accredited program is usually necessary to become a licensed professional engineer.

Important Qualities

Creativity. Mechanical engineers design and build complex pieces of equipment and machinery. A creative mind is essential for this kind of work.

Listening skills. Mechanical engineers often work on projects with others, such as architects and computer scientists. They must listen to and analyze different approaches made by other experts to complete the task at hand.

Math skills. Mechanical engineers use the principles of calculus, statistics, and other advanced subjects in math for analysis, design, and troubleshooting in their work.

Mechanical skills. Mechanical skills allow engineers to apply basic engineering concepts and mechanical processes to the design of new devices and systems.

Problem-solving skills. Mechanical engineers need good problem-solving skills to take scientific discoveries and use them to design and build useful products.

Licenses, Certifications, and Registrations

Licensure is not required for entry-level positions as a mechanical engineer. A Professional Engineering (PE) license, which allows for higher levels of leadership and independence, can be acquired later in one’s career. Licensed engineers are called professional engineers (PEs). A PE can oversee the work of other engineers, sign off on projects, and provide services directly to the public. State licensure generally requires

  • A degree from an ABET-accredited engineering program
  • A passing score on the Fundamentals of Engineering (FE) exam
  • Relevant work experience, typically at least 4 years
  • A passing score on the Professional Engineering (PE) exam

The initial FE exam can be taken after one earns a bachelor’s degree. Engineers who pass this exam are commonly called engineers in training (EITs) or engineer interns (EIs). After meeting work experience requirements, EITs and EIs can take the second exam, called the Principles and Practice of Engineering.

Several states require engineers to take continuing education to renew their licenses every year. Most states recognize licensure from other states, as long as the other state’s licensing requirements meet or exceed their own licensing requirements.

Several professional organizations offer a variety of certification programs for engineers to demonstrate competency in specific fields of mechanical engineering.


A Ph.D. is essential for engineering faculty positions in higher education, as well as for some research and development programs. Mechanical engineers may earn graduate degrees in engineering or business administration to learn new technology, broaden their education, and enhance their project management skills. Mechanical engineers may become administrators or managers after obtaining the requisite experience.

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Senior Field Engineer jobs

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Real Senior Field Engineer Salaries

Job Title Company Location Start Date Salary
Senior Field Engineers Dennis Group Inc. Springfield, MA Jan 06, 2016 $159,744
Senior Premier Field Engineer Microsoft Corporation Islandia, NY Sep 04, 2016 $153,692
Senior Premier Field Engineer Microsoft Corporation Pennington, NJ Dec 26, 2014 $152,354 -
Senior Premier Field Engineer Microsoft Corporation New York, NY Dec 26, 2014 $152,354 -
Senior Premier Field Engineer Microsoft Corporation New York, NY Jul 23, 2015 $148,968
Senior Premier Field Engineer Microsoft Corporation San Francisco, CA Jun 18, 2015 $147,937 -
Senior Premier Field Engineer Microsoft Corporation Dinuba, CA Jun 18, 2015 $147,937 -
Senior Premier Field Engineer Microsoft Corporation Iselin, NJ Jan 05, 2016 $147,891
Senior Premier Field Engineer Microsoft Corporation Iselin, NJ Jul 22, 2016 $147,891
Senior Premier Field Engineer Platforms Microsoft Corporation Fremont, CA Sep 21, 2016 $147,500
Senior Premier Field Engineer Microsoft Corporation Edison, NJ Dec 15, 2015 $146,357
Senior Premier Field Engineer Microsoft Corporation Minneapolis, MN Jul 17, 2016 $139,626
Senior Premier Field Engineer Microsoft Corporation Woodbridge, NJ Aug 27, 2014 $139,480
Senior Premier Field Engineer Microsoft Corporation New York, NY Mar 09, 2016 $139,400
Senior Premier Field Engineer Microsoft Corporation Issaquah, WA Jun 07, 2016 $139,168
Senior Premier Field Engineer BIZ Talk Microsoft Corporation Irvine, CA Oct 22, 2016 $137,608
Senior Premier Field Engineer Microsoft Corporation Irving, TX Jan 31, 2016 $136,760
Senior Premier Field Engineer Microsoft Corporation New York, NY Feb 20, 2015 $136,522 -
Senior Premier Field Engineer Microsoft Corporation Redmond, WA Jul 29, 2015 $135,368
Senior Premier Field Engineer Microsoft Corporation Bentonville, AR Aug 21, 2016 $125,090
Senior Premier Field Engineer-Global Business Support or Other Microsoft Corporation Bentonville, AR Jan 15, 2016 $122,990 -
Senior Premier Field Engineer Microsoft Corporation Irvine, CA Jul 05, 2015 $122,600
Senior Field Engineer EMC Corporation New York, NY Sep 16, 2015 $120,428 -
Senior Premier Field Engineer Microsoft Corporation Irving, TX Sep 16, 2013 $120,000 -
Senior Premier Field Engineer Microsoft Corporation Austin, TX Sep 23, 2013 $120,000 -
Senior Premier Field Engineer Microsoft Corporation San Antonio, TX Feb 17, 2015 $120,000 -
Senior Premier Field Engineer Microsoft Corporation San Antonio, TX Jul 21, 2015 $120,000 -

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Top Skills for A Senior Field Engineer


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Top Senior Field Engineer Skills

  1. Hardware Support
  2. Customer Service
  3. Laser Printers
You can check out examples of real life uses of top skills on resumes here:
  • Provided hardware support and part replacement for all Dell Laptops, Desktops and Printers.
  • Resolve complex outages and switching problems in conjunction with customer Service department.
  • Serviced IBM, Compaq, Dell, Toshiba laptops, desktops, tower PCs, various laser printers.
  • Provided field service and technical support to existing customers who used Cannon Color Laser copiers and printers
  • Provided inspection services sign off on all safety related installations, maintenance and testing performed.

Top Senior Field Engineer Employers

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