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How to hire a senior field service technician

Senior field service technician hiring summary. Here are some key points about hiring senior field service technicians in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire a senior field service technician is $1,633.
  • Small businesses spend an average of $1,105 per senior field service technician on training each year, while large companies spend $658.
  • There are currently 11,839 senior field service technicians in the US and 129,141 job openings.
  • New York, NY, has the highest demand for senior field service technicians, with 11 job openings.
  • Houston, TX has the highest concentration of senior field service technicians.

How to hire a senior field service technician, step by step

To hire a senior field service technician, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a senior field service technician:

Here's a step-by-step senior field service technician hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a senior field service technician job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new senior field service technician
  • Step 8: Go through the hiring process checklist

What does a senior field service technician do?

A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.

Learn more about the specifics of what a senior field service technician does
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  1. Identify your hiring needs

    Before you post your senior field service technician job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a senior field service technician for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A senior field service technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, senior field service technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    Here's a comparison of senior field service technician salaries for various roles:

    Type of Senior Field Service TechnicianDescriptionHourly rate
    Senior Field Service TechnicianEnvironmental science and protection technicians monitor the environment and investigate sources of pollution and contamination, including those affecting public health. In addition, they work to ensure that environmental violations are prevented.$24-42
    Technician Support Team LeaderThe Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them... Show more$30-58
    System TechnicianA system technician is a professional responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members... Show more$12-32
  2. Create an ideal candidate profile

    Common skills:
    • Customer Service
    • Asphalt
    • Technical Support
    • Plumbing
    • Preventative Maintenance
    • Provide Customer Support
    • Customer Satisfaction
    • Hand Tools
    • Ladders
    • Parts Inventory
    • Test Equipment
    • Electrical Systems
    • Onsite
    • Technical Problems
    Check all skills
    Responsibilities:
    • Manage training and maintenance facility in Iraq, continuously training and upgrading unit equipment and capabilities while in combat.
    • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
    • Programme PLC for hardware testing and training of new field technicians.- Customer support.
    • Maintain proper OSHA safety standards and practices.
    • Perform QC's on all satellite TV systems.
    • Assist other FSR's on their systems as needed.
    More senior field service technician duties
  3. Make a budget

    Including a salary range in your senior field service technician job description helps attract top candidates to the position. A senior field service technician salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

    For example, the average salary for a senior field service technician in Georgia may be lower than in California, and an entry-level senior field service technician usually earns less than a senior-level senior field service technician. Additionally, a senior field service technician with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

    Average senior field service technician salary

    $67,872yearly

    $32.63 hourly rate

    Entry-level senior field service technician salary
    $51,000 yearly salary
    Updated December 16, 2025

    Average senior field service technician salary by state

    RankStateAvg. salaryHourly rate
    1California$99,693$48
    2Texas$79,176$38
    3Minnesota$75,423$36
    4Alaska$75,314$36
    5Wisconsin$69,594$33
    6Louisiana$67,837$33
    7Alabama$67,368$32
    8South Carolina$67,228$32
    9New York$67,014$32
    10Ohio$64,969$31
    11Colorado$63,193$30
    12Georgia$61,806$30
    13New Mexico$61,523$30
    14Oklahoma$60,098$29
    15Tennessee$58,529$28

    Average senior field service technician salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Rivian$89,016$42.8064
    2Carl Zeiss Meditec, Inc.$87,636$42.13
    3Siemens$85,627$41.1731
    4Canon$84,506$40.63155
    5Gillette$83,817$40.30
    6Stanford Health Care$83,317$40.062
    7P&G$76,440$36.7529
    8Gardner Denver$75,196$36.1557
    9General Communication$74,691$35.915
    10ABB$74,546$35.8449
    11Johnson Controls$73,278$35.23295
    12Mastech Digital$72,524$34.874
    13Schneider Electric Industrial Services$71,837$34.5442
    14Advanced Technology Services$71,731$34.4938
    15MidAmerican Energy$71,634$34.44
    16Xylem$70,572$33.9372
    17Vyaire Medical$70,377$33.84
    18Kohler Co.$69,949$33.632
    19BearCom$69,620$33.4717
    20Tri-City Electric Co.$69,607$33.46
  4. Writing a senior field service technician job description

    A senior field service technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a senior field service technician job description:

    Senior field service technician job description example

    Motorola Solutions is there for our customers when everything is on the line. In extreme moments - when a hurricane lands or when a fire breaks out. And in everyday moments - when a package arrives just in time for the holiday or when a child doesn't miss the school bus home.

    We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

    The US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Systems Technologist, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world.
    Job Description
    The Air Force Program SUA FST will work closely with other FSTs and engineers to design and execute on technical efforts to achieve the Air Force's communications goals. The SUA FSTs will work on a daily basis to assist in developing a strategy to accomplish the various upgrades and migrations. The SUA FSTs are hands-on, in-field executing on the integrations, migrations and expansion plans that have been developed. The Air Force SUA FSTs may also be called upon to assist in preventative maintenance efforts, break-fix occurrences and even assist other programs in the enclave. Candidate must have some basic knowledge in the technicalities deployed by Motorola ASTRO systems to include, networking, Cyber Security principles, Active Directory Administration, LMR Communications. Helpful to have knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, HBSS, and PKI. A minimum of 2 years experience in IT, LMR, E911, or Dispatch.
    Experience developing and executing Motorola ASTRO upgrades is a major plus.

    Responsibilities / Expectations:
    Provide on-site and remote troubleshooting on the Air Force systems.Candidate must have some basic knowledge in the technicalities deployed by ASTRO to include, networking, Cyber Security principles, Active Directory Administration, LMR Communications. Knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, HBSS, and PKI. Required to lift equipment of ~ 50lbsDemonstrated proficiency in troubleshooting IP networks Solid ability to administer and troubleshoot in an IT-type environment Strong verbal and written communication skills Applicant must be proficient with Microsoft Office products and G-Suite applications.Must have strong self-management skills and "people" skills to work closely with Motorola Solutions' customers and subcontractor (MSS) community, as well as Motorola Solutions sales, engineering, project management, and customer service teams.
    Qualifications:
    Comp TIA Network+, MCSE, and CISSP certifications Must be willing to obtain CompTIA Security+ or CISSP certification within first 6 months of employment Must be capable of obtaining a secret clearance within 18 months of initial employment date Experience with Host Based Security Systems (HBSS) Experience with CAC/PIV authentication based systems Experience developing and executing Motorola ASTRO upgrades is a major plus.2 years' experience hands-on with Motorola ASTRO technology including Zone Core, ASTRO Networking, Microsoft Active Directory, MacAfee security suite, MCC7500 dispatch, NICE Logging etc.A minimum of 2 years experience in IT, LMR, E911, and/or Dispatch. 2+ years of experience in IT, Networking, Radio Frequency, Land Mobile Radio or as a Field Service Technician, System Technician/SpecialistRequired to complete standard form SF86 questionnaire for national security positions Must be willing and able to obtain DoD Secret-level clearance as required

    Travel/Location:
    Travel internationally and domestically up to 75% of the time is required This position is remote and can be performed from all 48 continental US states.

    USFGMD Secret - ClearedJobs.net

    #LI-EN1
    #LI-REMOTE
    Basic Requirements
    2+ Years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field ServiceMust be a U.S. citizen with ability to obtain necessary security clearance as required by government contract

    Vaccine Requirement
    Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

    Travel Requirements
    Relocation Provided
    Position Type
    Referral Payment Plan
    Yes

    Our U.S. Benefits include:
    Incentive Bonus PlansMedical, Dental, Vision benefits effective Day 1401K with Company Match and Day 1 vesting9 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
    EEO Statement
    Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
  5. Post your job

    To find senior field service technicians for your business, try out a few different recruiting strategies:

    • Consider internal talent. One of the most important talent pools for any company is its current employees.
    • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any senior field service technicians they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level senior field service technicians with the right educational background.
    • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.
    Post your job online:
    • Post your senior field service technician job on Zippia to find and recruit senior field service technician candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    To successfully recruit senior field service technicians, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

    Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new senior field service technician

    Once you've found the senior field service technician candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
    Sign up to download full list

How much does it cost to hire a senior field service technician?

Recruiting senior field service technicians involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.

You can expect to pay around $67,872 per year for a senior field service technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for senior field service technicians in the US typically range between $24 and $42 an hour.

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