Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Senior field service technician hiring summary. Here are some key points about hiring senior field service technicians in the United States:
Here's a step-by-step senior field service technician hiring guide:
A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.
Before you post your senior field service technician job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a senior field service technician for hire on a part-time basis or as a contractor.
A senior field service technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, senior field service technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
Here's a comparison of senior field service technician salaries for various roles:
| Type of Senior Field Service Technician | Description | Hourly rate |
|---|---|---|
| Senior Field Service Technician | Environmental science and protection technicians monitor the environment and investigate sources of pollution and contamination, including those affecting public health. In addition, they work to ensure that environmental violations are prevented. | $24-42 |
| Technician Support Team Leader | The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them... Show more | $30-58 |
| System Technician | A system technician is a professional responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members... Show more | $12-32 |
Including a salary range in your senior field service technician job description helps attract top candidates to the position. A senior field service technician salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.
For example, the average salary for a senior field service technician in Georgia may be lower than in California, and an entry-level senior field service technician usually earns less than a senior-level senior field service technician. Additionally, a senior field service technician with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $99,693 | $48 |
| 2 | Texas | $79,176 | $38 |
| 3 | Minnesota | $75,423 | $36 |
| 4 | Alaska | $75,314 | $36 |
| 5 | Wisconsin | $69,594 | $33 |
| 6 | Louisiana | $67,837 | $33 |
| 7 | Alabama | $67,368 | $32 |
| 8 | South Carolina | $67,228 | $32 |
| 9 | New York | $67,014 | $32 |
| 10 | Ohio | $64,969 | $31 |
| 11 | Colorado | $63,193 | $30 |
| 12 | Georgia | $61,806 | $30 |
| 13 | New Mexico | $61,523 | $30 |
| 14 | Oklahoma | $60,098 | $29 |
| 15 | Tennessee | $58,529 | $28 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Rivian | $89,016 | $42.80 | 64 |
| 2 | Carl Zeiss Meditec, Inc. | $87,636 | $42.13 | |
| 3 | Siemens | $85,627 | $41.17 | 31 |
| 4 | Canon | $84,506 | $40.63 | 155 |
| 5 | Gillette | $83,817 | $40.30 | |
| 6 | Stanford Health Care | $83,317 | $40.06 | 2 |
| 7 | P&G | $76,440 | $36.75 | 29 |
| 8 | Gardner Denver | $75,196 | $36.15 | 57 |
| 9 | General Communication | $74,691 | $35.91 | 5 |
| 10 | ABB | $74,546 | $35.84 | 49 |
| 11 | Johnson Controls | $73,278 | $35.23 | 295 |
| 12 | Mastech Digital | $72,524 | $34.87 | 4 |
| 13 | Schneider Electric Industrial Services | $71,837 | $34.54 | 42 |
| 14 | Advanced Technology Services | $71,731 | $34.49 | 38 |
| 15 | MidAmerican Energy | $71,634 | $34.44 | |
| 16 | Xylem | $70,572 | $33.93 | 72 |
| 17 | Vyaire Medical | $70,377 | $33.84 | |
| 18 | Kohler Co. | $69,949 | $33.63 | 2 |
| 19 | BearCom | $69,620 | $33.47 | 17 |
| 20 | Tri-City Electric Co. | $69,607 | $33.46 |
A senior field service technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a senior field service technician job description:
To find senior field service technicians for your business, try out a few different recruiting strategies:
To successfully recruit senior field service technicians, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've found the senior field service technician candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.
It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.
To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.
Recruiting senior field service technicians involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $67,872 per year for a senior field service technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for senior field service technicians in the US typically range between $24 and $42 an hour.