Senior field service technician job description
Updated March 14, 2024
12 min read
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Example senior field service technician requirements on a job description
Senior field service technician requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in senior field service technician job postings.
Sample senior field service technician requirements
- Associate's degree in relevant field.
- 5+ years of experience in the field.
- Strong knowledge of HVAC systems.
- Ability to troubleshoot technical issues.
- Valid driver's license.
Sample required senior field service technician soft skills
- Excellent customer service abilities.
- Strong communication and interpersonal skills.
- Ability to work independently.
- Organizational and problem-solving skills.
- Ability to lift heavy objects.
Senior field service technician job description example 1
Motorola Solutions senior field service technician job description
Motorola Solutions is there for our customers when everything is on the line. In extreme moments - when a hurricane lands or when a fire breaks out. And in everyday moments - when a package arrives just in time for the holiday or when a child doesn't miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
The US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Systems Technologist, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world.
Job Description
The Air Force Program SUA FST will work closely with other FSTs and engineers to design and execute on technical efforts to achieve the Air Force's communications goals. The SUA FSTs will work on a daily basis to assist in developing a strategy to accomplish the various upgrades and migrations. The SUA FSTs are hands-on, in-field executing on the integrations, migrations and expansion plans that have been developed. The Air Force SUA FSTs may also be called upon to assist in preventative maintenance efforts, break-fix occurrences and even assist other programs in the enclave. Candidate must have some basic knowledge in the technicalities deployed by Motorola ASTRO systems to include, networking, Cyber Security principles, Active Directory Administration, LMR Communications. Helpful to have knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, HBSS, and PKI. A minimum of 2 years experience in IT, LMR, E911, or Dispatch.
Experience developing and executing Motorola ASTRO upgrades is a major plus.
Responsibilities / Expectations:
Provide on-site and remote troubleshooting on the Air Force systems.Candidate must have some basic knowledge in the technicalities deployed by ASTRO to include, networking, Cyber Security principles, Active Directory Administration, LMR Communications. Knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, HBSS, and PKI. Required to lift equipment of ~ 50lbsDemonstrated proficiency in troubleshooting IP networks Solid ability to administer and troubleshoot in an IT-type environment Strong verbal and written communication skills Applicant must be proficient with Microsoft Office products and G-Suite applications.Must have strong self-management skills and "people" skills to work closely with Motorola Solutions' customers and subcontractor (MSS) community, as well as Motorola Solutions sales, engineering, project management, and customer service teams.
Qualifications:
Comp TIA Network+, MCSE, and CISSP certifications Must be willing to obtain CompTIA Security+ or CISSP certification within first 6 months of employment Must be capable of obtaining a secret clearance within 18 months of initial employment date Experience with Host Based Security Systems (HBSS) Experience with CAC/PIV authentication based systems Experience developing and executing Motorola ASTRO upgrades is a major plus.2 years' experience hands-on with Motorola ASTRO technology including Zone Core, ASTRO Networking, Microsoft Active Directory, MacAfee security suite, MCC7500 dispatch, NICE Logging etc.A minimum of 2 years experience in IT, LMR, E911, and/or Dispatch. 2+ years of experience in IT, Networking, Radio Frequency, Land Mobile Radio or as a Field Service Technician, System Technician/SpecialistRequired to complete standard form SF86 questionnaire for national security positions Must be willing and able to obtain DoD Secret-level clearance as required
Travel/Location:
Travel internationally and domestically up to 75% of the time is required This position is remote and can be performed from all 48 continental US states.
USFGMD Secret - ClearedJobs.net
#LI-EN1
#LI-REMOTE
Basic Requirements
2+ Years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field ServiceMust be a U.S. citizen with ability to obtain necessary security clearance as required by government contract
Vaccine Requirement
Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.
Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan
Yes
Our U.S. Benefits include:
Incentive Bonus PlansMedical, Dental, Vision benefits effective Day 1401K with Company Match and Day 1 vesting9 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
The US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Systems Technologist, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world.
Job Description
The Air Force Program SUA FST will work closely with other FSTs and engineers to design and execute on technical efforts to achieve the Air Force's communications goals. The SUA FSTs will work on a daily basis to assist in developing a strategy to accomplish the various upgrades and migrations. The SUA FSTs are hands-on, in-field executing on the integrations, migrations and expansion plans that have been developed. The Air Force SUA FSTs may also be called upon to assist in preventative maintenance efforts, break-fix occurrences and even assist other programs in the enclave. Candidate must have some basic knowledge in the technicalities deployed by Motorola ASTRO systems to include, networking, Cyber Security principles, Active Directory Administration, LMR Communications. Helpful to have knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, HBSS, and PKI. A minimum of 2 years experience in IT, LMR, E911, or Dispatch.
Experience developing and executing Motorola ASTRO upgrades is a major plus.
Responsibilities / Expectations:
Provide on-site and remote troubleshooting on the Air Force systems.Candidate must have some basic knowledge in the technicalities deployed by ASTRO to include, networking, Cyber Security principles, Active Directory Administration, LMR Communications. Knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, HBSS, and PKI. Required to lift equipment of ~ 50lbsDemonstrated proficiency in troubleshooting IP networks Solid ability to administer and troubleshoot in an IT-type environment Strong verbal and written communication skills Applicant must be proficient with Microsoft Office products and G-Suite applications.Must have strong self-management skills and "people" skills to work closely with Motorola Solutions' customers and subcontractor (MSS) community, as well as Motorola Solutions sales, engineering, project management, and customer service teams.
Qualifications:
Comp TIA Network+, MCSE, and CISSP certifications Must be willing to obtain CompTIA Security+ or CISSP certification within first 6 months of employment Must be capable of obtaining a secret clearance within 18 months of initial employment date Experience with Host Based Security Systems (HBSS) Experience with CAC/PIV authentication based systems Experience developing and executing Motorola ASTRO upgrades is a major plus.2 years' experience hands-on with Motorola ASTRO technology including Zone Core, ASTRO Networking, Microsoft Active Directory, MacAfee security suite, MCC7500 dispatch, NICE Logging etc.A minimum of 2 years experience in IT, LMR, E911, and/or Dispatch. 2+ years of experience in IT, Networking, Radio Frequency, Land Mobile Radio or as a Field Service Technician, System Technician/SpecialistRequired to complete standard form SF86 questionnaire for national security positions Must be willing and able to obtain DoD Secret-level clearance as required
Travel/Location:
Travel internationally and domestically up to 75% of the time is required This position is remote and can be performed from all 48 continental US states.
USFGMD Secret - ClearedJobs.net
#LI-EN1
#LI-REMOTE
Basic Requirements
2+ Years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field ServiceMust be a U.S. citizen with ability to obtain necessary security clearance as required by government contract
Vaccine Requirement
Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.
Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan
Yes
Our U.S. Benefits include:
Incentive Bonus PlansMedical, Dental, Vision benefits effective Day 1401K with Company Match and Day 1 vesting9 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
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Senior field service technician job description example 2
Gillette senior field service technician job description
P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions that keep their facilities clean and safe.
The Senior Field Service Technician (FST) is an entry level field-based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as other equipment used in commercial foodservice or laundry operations. The goal is to deliver exceptional service (not sales) in a way that delivers customer retention and superior customer service.
This is a full-time position with Procter & Gamble that includes a competitive healthcare plan and retirement benefits. P&G Professional is expanding rapidly across North America, and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.
Job Qualifications
Qualifications:
The ideal candidate would have a great work ethic and a willingness to learn new skills with provided training.
This candidate would have a basic understanding in electronics, plumbing, maintenance or mechanical systems with the ability to troubleshoot with root cause analysis. Moderate working knowledge of appropriate tools, data, implements and service needs. Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel.
Candidate must have a valid driver's license and car insurance; and own a reliable motor vehicle with a minimum of 50 cubic feet of cargo space. Occasional overnight travel is required.
Essential Job Functions
+ Work schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts.
+ Lift, lower and carry objects up to 50 lbs.
+ Push and pull objects up to 50 lbs.
+ Climb a vertical ladder. Ability to go up and down.
+ Climb up and down stairs.
+ Stand, sit, and/or walk for long periods of time, twist, bend at the knee, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: concrete, asphalt (uneven surfaces).
+ Operate a computer keyboard to input and access data, and phone.
+ The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt.
+ The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires.
+ Must have a valid driver's license.
+ Must be eligible to be onsite at our customers to conduct business, service and maintenance.
+ Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions.
Other Requirements
+ Candidate must live in specified city.
+ On-call coverage which may include: occasional weekends, holidays and night shifts.
Job Schedule
Full time
R000057962
Job Segmentation
Recent Grads/Entry Level (Job Segmentation)
The Senior Field Service Technician (FST) is an entry level field-based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as other equipment used in commercial foodservice or laundry operations. The goal is to deliver exceptional service (not sales) in a way that delivers customer retention and superior customer service.
This is a full-time position with Procter & Gamble that includes a competitive healthcare plan and retirement benefits. P&G Professional is expanding rapidly across North America, and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.
Job Qualifications
Qualifications:
The ideal candidate would have a great work ethic and a willingness to learn new skills with provided training.
This candidate would have a basic understanding in electronics, plumbing, maintenance or mechanical systems with the ability to troubleshoot with root cause analysis. Moderate working knowledge of appropriate tools, data, implements and service needs. Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel.
Candidate must have a valid driver's license and car insurance; and own a reliable motor vehicle with a minimum of 50 cubic feet of cargo space. Occasional overnight travel is required.
Essential Job Functions
+ Work schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts.
+ Lift, lower and carry objects up to 50 lbs.
+ Push and pull objects up to 50 lbs.
+ Climb a vertical ladder. Ability to go up and down.
+ Climb up and down stairs.
+ Stand, sit, and/or walk for long periods of time, twist, bend at the knee, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: concrete, asphalt (uneven surfaces).
+ Operate a computer keyboard to input and access data, and phone.
+ The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt.
+ The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires.
+ Must have a valid driver's license.
+ Must be eligible to be onsite at our customers to conduct business, service and maintenance.
+ Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions.
Other Requirements
+ Candidate must live in specified city.
+ On-call coverage which may include: occasional weekends, holidays and night shifts.
Job Schedule
Full time
R000057962
Job Segmentation
Recent Grads/Entry Level (Job Segmentation)
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Senior field service technician job description example 3
Raytheon Technologies senior field service technician job description
Collins Aerospace is looking for you to join our team in Livermore, CA as a Senior Radio Field Service Technician to support our Commercial Aviation and Network Services Division. In this role you will have the opportunity to work in an environment where customer service is held in the highest regard.
Our Air/Ground Domestic Voice Service is the aeronautical industry's air/ground voice communications link for aeronautical operational control (AOC) messages. The service is backed by 45 years of Rockwell Collins IMS experience of providing communications solutions to the aviation
market.
Whether it is supporting our nationwide Air to Ground voice and data networks, or our custom communication solutions, Rockwell Collins IMS' Field Service Technicians are at the forefront of ensuring the operational viability of these critical communication systems.
Job Responsibilities
+ Install, maintain, test, adjust, and repair communication equipment such as radio and antenna systems.
+ Utilize test equipment as required to perform proper installation or repair.
+ Be able to independently and professionally interact with customers, vendors, and contractors in support of maintenance and installation activities.
+ **This position requires the candidate be on-call after hours, on weekends and holidays. Travel is required.**
+ Local candidates will be given first preference.
Basic Qualifications:
+ To be considered for this position you must have at least 2 years of electronics maintenance and repair experience, or the equivalent in a technical electronics or radio maintenance course. Your experience can be from the commercial or military sectors.
Other qualifications include:
+ Proficiency in fault isolation, restoration, and adjustment of company communications equipment.
+ Experience analyzing system failures and identifying and restoring equipment malfunctions and failures.
+ Experience performing testing, repair, and replacement at the component (piece part) and board level.
+ Possession of an FCC General Radiotelephone Operator's License (GROL) or obtain one within 6 months of being hired.
+ Ability to read and follow technical manuals / instructions and have a basic knowledge of how to read schematics and drawings.
+ Willingness to provide on-the-job training to Associate Field Service Technicians.
Physical Requirements:
+ Must be able to lift and carry fifty pounds and climb towers and stepped poles up to fifty feet in
+ height.
+ This position will require a criminal history check. The background check includes the ability to
+ meet certain eligibility requirements, one of which is having either U.S. Citizenship or Permanent
+ Resident Alien Status. Finally, you must have resided within the United States for 3 consecutive
+ years of the last 5 years.
+ The position is focused on providing 24/7 support, so after hours work is common.
Education / Certification:
+ Requires High school diploma or GED. Completion of a course in practical electronics at a
+ recognized technical school or college OR have 2 years practical experience in the electronics
+ field.
+ To be considered you must hold an FCC General Class License or or obtain one within 6 months
+ of being hired.
Desired Experience:
+ AM radio maintenance experience is a plus
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Our Avionics team advances aviation electronics and information management solutions for commercial and military customers across the world. That means we're helping passengers reach their destination safely. We're connecting aircraft operators, airports, rail and critical infrastructure with intelligent data service solutions that keep passengers, flight crews and militaries connected and informed. And we're providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibilities.
WE ARE REDEFINING AEROSPACE. Collins Aerospace offers a competitive benefits package includes Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.
Note:
● Background check and drug screen required (every external new hire in the U.S.)
● Drug Screen only performed on re-hires who have been gone for more than 1 year At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Our Air/Ground Domestic Voice Service is the aeronautical industry's air/ground voice communications link for aeronautical operational control (AOC) messages. The service is backed by 45 years of Rockwell Collins IMS experience of providing communications solutions to the aviation
market.
Whether it is supporting our nationwide Air to Ground voice and data networks, or our custom communication solutions, Rockwell Collins IMS' Field Service Technicians are at the forefront of ensuring the operational viability of these critical communication systems.
Job Responsibilities
+ Install, maintain, test, adjust, and repair communication equipment such as radio and antenna systems.
+ Utilize test equipment as required to perform proper installation or repair.
+ Be able to independently and professionally interact with customers, vendors, and contractors in support of maintenance and installation activities.
+ **This position requires the candidate be on-call after hours, on weekends and holidays. Travel is required.**
+ Local candidates will be given first preference.
Basic Qualifications:
+ To be considered for this position you must have at least 2 years of electronics maintenance and repair experience, or the equivalent in a technical electronics or radio maintenance course. Your experience can be from the commercial or military sectors.
Other qualifications include:
+ Proficiency in fault isolation, restoration, and adjustment of company communications equipment.
+ Experience analyzing system failures and identifying and restoring equipment malfunctions and failures.
+ Experience performing testing, repair, and replacement at the component (piece part) and board level.
+ Possession of an FCC General Radiotelephone Operator's License (GROL) or obtain one within 6 months of being hired.
+ Ability to read and follow technical manuals / instructions and have a basic knowledge of how to read schematics and drawings.
+ Willingness to provide on-the-job training to Associate Field Service Technicians.
Physical Requirements:
+ Must be able to lift and carry fifty pounds and climb towers and stepped poles up to fifty feet in
+ height.
+ This position will require a criminal history check. The background check includes the ability to
+ meet certain eligibility requirements, one of which is having either U.S. Citizenship or Permanent
+ Resident Alien Status. Finally, you must have resided within the United States for 3 consecutive
+ years of the last 5 years.
+ The position is focused on providing 24/7 support, so after hours work is common.
Education / Certification:
+ Requires High school diploma or GED. Completion of a course in practical electronics at a
+ recognized technical school or college OR have 2 years practical experience in the electronics
+ field.
+ To be considered you must hold an FCC General Class License or or obtain one within 6 months
+ of being hired.
Desired Experience:
+ AM radio maintenance experience is a plus
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Our Avionics team advances aviation electronics and information management solutions for commercial and military customers across the world. That means we're helping passengers reach their destination safely. We're connecting aircraft operators, airports, rail and critical infrastructure with intelligent data service solutions that keep passengers, flight crews and militaries connected and informed. And we're providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibilities.
WE ARE REDEFINING AEROSPACE. Collins Aerospace offers a competitive benefits package includes Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.
Note:
● Background check and drug screen required (every external new hire in the U.S.)
● Drug Screen only performed on re-hires who have been gone for more than 1 year At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Updated March 14, 2024