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Top 50 Senior Field Service Technician Skills

Below we've compiled a list of the most important skills for a Senior Field Service Technician. We ranked the top skills based on the percentage of Senior Field Service Technician resumes they appeared on. For example, 10.7% of Senior Field Service Technician resumes contained Computer Hardware as a skill. Let's find out what skills a Senior Field Service Technician actually needs in order to be successful in the workplace.

These are the most important skills for a Senior Field Service Technician:

1. Computer Hardware

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high Demand
Here's how Computer Hardware is used in Senior Field Service Technician jobs:
  • Provided customer site planning, installation and maintenance, troubleshooting and repair services for computer hardware, software and telecommunications systems.
  • Performed installation of computer hardware, telecommunications components and hardware and cabling, and software.
  • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
  • Identified and resolved issues with network, computer hardware, audio and video equipment.
  • Perform maintenance, troubleshooting, upgrades, testing and development on all Robotic and Computer hardware and software.

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2. Parts Inventory

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high Demand
Here's how Parts Inventory is used in Senior Field Service Technician jobs:
  • Managed parts inventory and territory to comply with established operating standards.
  • Managed territory parts inventory and transportation vehicles for 3 other technicians.
  • Performed parts procurement and management of parts inventory and storage.
  • Maintain accurate efficient usage of replacement parts inventory.
  • Maintained extensive parts inventory along with reporting.
  • Developed the maintenance procedures and service parts inventory for our first line digital color machines.
  • Ordered parts, supplies, and consumables, as well as maintained parts inventory.
  • Inventory Maintenance : Kept parts inventory up to date for vehicle and shop.
  • Achieved and maintained 93% accuracy on a $3K parts inventory.
  • Establish, update and maintain a spare parts inventory and technical library.
  • Maintained spare parts inventory, test equipment and tools.
  • Manage, organize, and account parts Inventory.
  • Maintained parts inventory valued at $160,000.
  • Maintained company car and parts inventory.
  • Maintain accurate records and efficient usage of replacement parts inventory.Frequent overnight travel.

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6 Parts Inventory Jobs

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3. Customer Service

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high Demand
Here's how Customer Service is used in Senior Field Service Technician jobs:
  • Work closely with Catalina customer service department to ensure customer satisfaction regarding response times.
  • Direct supervision of Segment 1 copier/fax technicians, Sr. Field troubleshooting support, inventory management, customer service, problem resolution.
  • Support the organization in areas of new employee training and technical and customer service process improvement planning and execution.
  • Managed a team of 13 Agents responsible for providing superior customer service within a call center environment.
  • Maintain professional customer service skills, and be able to document appropriately within a timely manner.
  • Installed, implemented and integrated Toshiba copiers at trade shows to provide added customer service.
  • Act as interface between technicians and customer service reps. Act as direct interface to customers.
  • Directed specific clients' installation while providing one on one customer service relations.
  • Assist customers with equipment problems and answer questions as part of customer service.
  • Coordinate activities with outside service providers, customer service, installations and removals.
  • Provided high level of technical support/customer service within the region and where required.
  • Maintained quality control, and constantly seeking new ways to improve customer service.
  • Developed and maintained a high customer satisfaction rate, through proactive customer service.
  • Provided Customer Service Support, field installation and repairs of cellular equipment.
  • Maintain a very good customer relationship and customer service with all sites.
  • Provide excellent customer service by prompt response and problem resolution.
  • Use of customer service skills to manage irate customers.
  • Provided on-site customer service and retention as needed.
  • Educated office personnel on HVAC customer service.
  • Provided customer service and promoted new services.

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3 Customer Service Jobs

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4. PCS

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high Demand
Here's how PCS is used in Senior Field Service Technician jobs:
  • Provided in-store and on-site service on PCs, dot matrix printers, (HP) laser printers, and associated peripherals.
  • Configure and install hardware/software on PCs.
  • Mapped PCs to network printers using Windows
  • Upgraded 1800 PCs from Windows XP to seven.
  • Diagnosed and resolved major hardware issues in Dell, Alienware, Lenovo & Gateway Portable and Desktop PCs.

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5. Technical Support

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Here's how Technical Support is used in Senior Field Service Technician jobs:
  • Coordinate numerous technical support endeavors and training engagements for Soldiers during military operations.
  • Provide regional break/fix technical support for large health care client consisting of over 12000+ employees, 800 in my region alone.
  • Served as the Government s point of contact and to provide technical support signed to the task order.
  • Promoted with full responsibility for all technical support for hospital client encompassing 20,000 assets and over 5,000 end-users.
  • Provide technical support required to perform break-fix maintenance of hardware and software for DCGS network and systems.
  • Provided first echelon technical support; responded to trouble calls; updated accounts & applications.
  • Assure effective technical support as Site Lead for three bases in Northern Iraq.
  • Provided technical support to hospital personnel in addition to previous field service duties.
  • Installed and provided technical support for network imaging and data storage devices.
  • Worked with Technical Support Engineering for more difficult, complex system issues.
  • Provided technical support for hotel staff for cable distribution services.
  • Served as senior technical support personnel in generator repair shop.
  • Provided technical support for Edward Jones financial investment branch offices.
  • Provided IT technical support over the phone to customer base.
  • Provided comprehensive technical support to customers on a 24hr basis.
  • Provide technical support, training and guidance for Jr. Technicians.
  • Provided technical support to clients in crucial downtime situations.
  • Sole technical support for Idaho and Western Oregon region.
  • Provided technical support for 600+ business machines.
  • Provide basic technical support for Qualcomm s growing user base, for all departments within the San Diego site.

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60 Technical Support Jobs

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6. Preventative Maintenance

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high Demand
Here's how Preventative Maintenance is used in Senior Field Service Technician jobs:
  • Reviewed and edited preventative maintenance procedures to decrease tool downtime and guarantee safety requirements were met.
  • Schedule and complete preventative maintenance on computer systems and peripherals.
  • Perform preventative maintenance or calibration of equipment or systems.
  • Sole Technician, performed repairs and routine preventative maintenance on TSA screening equipment in five airports throughout Western Colorado and Utah.
  • Installed, repaired, and performed preventative maintenance on surgical lights, surgical booms and operating tables.
  • Performed preventative maintenance on numerous fracturing and cement pumps, in the shop and on remote location.
  • Assisted in establishing procedures for HAZMAT, defective components, and preventative maintenance schedules.
  • Plan maintenance, generate trackers, and coordinate preventative maintenance with customers.
  • Perform preventative maintenance bi-annually at all stores; maintain records.
  • Performed daily A/V related service calls and preventative maintenance.
  • Perform preventative maintenance, grease, and proper operation.
  • Performed preventative maintenance on a daily and weekly basis.
  • Completed preventative maintenance and troubleshooting repairs to Desiccant Dehumidifiers, Electric / Gas Heaters and Air Conditioning equipment.
  • Perform preventative maintenance on machines at customers request and periodically Diagnose technical problems and troubleshoot via telephone.
  • Perform preventative maintenance and repair on the Hach family of laboratory and process water analysis equipment.
  • Perform preventative maintenance checks and services on each system and its components based on contractual and/or ad-hoc scheduled intervals.
  • Performed preventative maintenance on electrical panels and distribution systems, saving customers 30% off future repair spending.
  • Provided preventative maintenance and development of bug fixes and patch sets for existing Pyxis Servers and workstations.
  • Recorded 99% or better uptime levels by adhering to preventative maintenance schedules.
  • Prefermed preventative maintenance checks of electronic equipment, DC powerplant, maintain asbuilt drawings and documentation.

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7. Setup

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Here's how Setup is used in Senior Field Service Technician jobs:
  • Maintained monitored and setup KG-75 systems to ensure proper encryption of communications between stations.
  • Managed several major migrations including infrastructure setup and PC builds.
  • Diagnosed Microsoft software applications and setups.
  • Prepare setup of microbiology booth products for trade shows and afterwards manage logistics of scheduling movers to pickup equipment.
  • Perform setup, calibration, testing, troubleshooting and repair of circuits, components, and mechanical assembly.
  • Provide support for internal employee office moves including breakdown and setup of PC/IT equipment.
  • Deliver and setup IT hardware as requested by internal customers/employees.
  • Perform setup and calibration of new and refurbished test stands.
  • Deliver and setup new equipment at customer's site.
  • Experience with the physical setup of hubs and switches.
  • Call, manage and setup appointments with customers
  • Key Achievements: Significantly reduced workstation setup times by initiating new guidelines for ordering and deploying equipment.
  • Install, setup and programming of Cisco, Lucent and Adtran routers/channel banks.

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1 Setup Jobs

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8. Laser Printers

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Here's how Laser Printers is used in Senior Field Service Technician jobs:
  • Serviced all Minolta copier and laser printers
  • Installed, repaired and maintained network laser printers, scanners and plotters.
  • Performed troubleshooting and part replacement on various models of laser printers.

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9. Onsite

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Here's how Onsite is used in Senior Field Service Technician jobs:
  • Managed onsite supporting contractors to achieve customers end result to satisfaction.
  • Identify all power generation needs of customers by having the ability to design, prepare and install the generators onsite.
  • Provided primary onsite and remote Level III IT services for 6 northwest regional offices with user base of 180+.
  • Provided solutions to network/hardware/software problems via phone support, and onsite service for store equipment.
  • Set up service calls and dispatched technicians for customers that needed further assistance onsite.
  • Managed onsite and visiting technicians to meet shipyard and company time scheduling.
  • Render onsite repair to a residential and commercial clients.
  • Network onsite support and service; LAN, and WAN.
  • Worked with clients both remotely and onsite providing technology solutions from a knowledgable perspective.
  • Coordinated MSIDS/VEW onsite technical support, while serving as an instructor liaison to customer personnel during training exercises with Marines.
  • Installed, maintained, and repaired high-speed printing systems onsite with various clients (i.e.
  • Serviced, workstations, printer, servers and network equipment Provided offsite and onsite support at multiple plants.
  • Installed, modified and supported (onsite/offsite) complex electronic/electrical, electro-mechanical, electro-optical, pneumatic & Laser systems.
  • test equipment.Traveled to and managed remote airport sites as needed in addition to my onsite Component levelresponsibilities at O'hare International Airport.

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1 Onsite Jobs

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10. Access Control

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high Demand
Here's how Access Control is used in Senior Field Service Technician jobs:
  • Have knowledge of networking and computer repair, access control devices & hardware, and Digital Voice Recorders.
  • Served as lead sales manager responsible for gates, doors and access control division of the company.
  • Serviced and installed various access control systems, telephone entry, parking controls and automated gate systems.
  • Provided service, repair, and installation of fire alarm systems and automated access control systems.
  • Served as sales representative responsible for gates, doors and access control products and services.
  • Support and repair all the analog and digital products including to for Access Control Unit.
  • Service and troubleshoot large access control, CCTV, Security and Fire Alarm Systems.
  • Installed and maintained life safety and access control systems.
  • Assist Access Control team in creating OUs, user accounts, and password changes in AD.

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11. Electrical Systems

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high Demand
Here's how Electrical Systems is used in Senior Field Service Technician jobs:
  • Have knowledge in electrical systems, specifically installation and troubleshooting of said systems.
  • Constructed, maintained and repaired overhead and underground electrical systems.
  • Worked with close tolerance, rebuild transmissions, gear drives, pneumatic / hydraulic and electrical systems.
  • Maintained or assisted in the maintenance and repair of all electronic, electrical systems and associated sub-systems.
  • Major duties include, maintaining, testing, and servicing electrical systems in industrial facilities.

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12. Customer Sites

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high Demand
Here's how Customer Sites is used in Senior Field Service Technician jobs:
  • Field service maintenance and technical support at customer sites, new equipment install, modification, and repair of manufacturing equipment.
  • Work ranged from electrical panel fabrication and wiring to machine interconnection wiring in the factory and at customer sites.
  • Repair and maintain customer printers, scanners, plotters, and other media devices at customer sites and depot.
  • Installed, serviced and repaired Point Of Sale Equipment at customer sites utilizing manuals and manufacturer instructions.
  • Traveled to customer sites to perform installations, maintenance and repairs to the electronic optical equipment.
  • Traveled to customer sites, to perform system installs, troubleshoot systems & perform system upgrades.
  • Visit customer sites to build business in the Beaumont, Texas area.
  • Travel to customer sites and work various hours as needed.
  • Installed, diagnosed and repaired Ebara 300mm & 200mm CMP tools at several customer sites.
  • travel to customer sites to install Radiation gauging measurement equipment for the film industry.
  • Performed fieldsurveys at customer sites.

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14 Customer Sites Jobs

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13. Service Technicians

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Here's how Service Technicians is used in Senior Field Service Technician jobs:
  • Developed procedural service documentation in SharePoint for Field Service technicians.
  • Work with local service technicians with scheduling issues, equipment issues and technical support ensuring unit cohesion within the service technicians.
  • Worked closely with Field Service Technicians in the region to provide additional support to them and their customers.
  • Trained and monitored new Field Service Technicians in setting up offices and classrooms for each new tax season.
  • Supervised 20 field service technicians (16 direct & 4 subcontracted) covering 9 airports in 3 states.
  • Trained, supervised and evaluated other field service technicians resulting in an experienced and reliable team.
  • Conducted over 500 hours of hands-on platform instruction for Siemens field service technicians.
  • Update procedures and documents that Field Service Technicians use on daily basis.
  • Prioritized maintenance actions and delegated them to three service technicians.
  • Managed five field service technicians within the Southeast Region.
  • Trained and evaluated all new field service technicians.
  • Provide on-the-job training to Associate Field Service Technicians.
  • Coordinate the dispatch of Field Service Technicians.
  • Assist in training new Field Service Technicians/Contractors.
  • Managed small group of three service technicians.
  • Led team of 10 Service Technicians.
  • Trained newly hired service technicians.
  • Train new Field Service Technicians.
  • Run pressure equalizing lubricators and trained all service technicians on how to run all of the equipment per Seaboard s specifications.
  • Assign work orders to all service technicians, training in house new employees onsite and offsite company equipment.

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14. PLC

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high Demand
Here's how PLC is used in Senior Field Service Technician jobs:
  • Perform non-destructive testing, software revisions, PLC program updates, and equipment testing to provide feedback to engineering teams.
  • Manufactured, installed and serviced Programmable Logic Control (PLC's) systems.
  • Programmed PLC for hardware testing and training of new field technicians.- Customer support.
  • Set up and trouble shoot PLC programs and hardware.
  • Install, repair or replace valves, PLC I/O modules.
  • Programmed AB and Fanuc PLC's as well as performed program debugging on Nuclear Fuel Handling systems.
  • Resolved a PLC problem at Schering Plough that was caused by modules in the wrong slot, decreasing down time.
  • Worked with Allen Bradley, GE Fanuc, TI, Struthers-Dunn, Modicom, and Siemens PLC's.

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6 PLC Jobs

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15. Service Calls

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Here's how Service Calls is used in Senior Field Service Technician jobs:
  • Advised incoming service calls and dispatched technicians -Maintained parts and supply inventory
  • Respond promptly to all service calls and requests in an attempt to minimize equipment downtime and meet customer expectations.
  • Maintain field service logs, parts logistics, and be able to respond promptly to service calls.
  • Responded promptly to all service calls and requests within assigned region and assisted with other areas frequently.
  • Team leader which includes transferring service calls, assisting with difficult or problem calls.
  • Fielded technical service calls on hardware, software, and network platforms.
  • Respond promptly to all service calls and requests for a particular unit.
  • Scheduled service calls, documented and detailed trouble and expense reports.
  • Prioritized the planning of service calls to exceed customer s expectations.
  • Completed 20+ field service calls to client's site installs.
  • Utilized Oracle online ticketing system to report service calls.
  • Respond promptly to all service calls and requests.
  • Field Service calls on all analytical equipment.

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16. Test Procedures

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Here's how Test Procedures is used in Senior Field Service Technician jobs:
  • Developed and evaluated test procedures.
  • Worked with wiring diagrams and written test procedures, operate electronic test equipment such as Multimeters and Oscilloscopes.

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17. Trouble Shooting

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Here's how Trouble Shooting is used in Senior Field Service Technician jobs:
  • Test & trouble shooting a variety of videos and audio systems down to component level, digital and analog.
  • Trouble shooting Automatic Teller Machines (ATM) network, software and hardware to define and repair problems.
  • Trouble shooting and problem resolution for client systems.
  • Completed trouble shooting and made repairs.
  • Perform calibration, maintenance and trouble shooting on the following instruments Hach Co manufactures.

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18. Transportation Security Administration

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Here's how Transportation Security Administration is used in Senior Field Service Technician jobs:
  • Delivered weekly equipment status reports to Transportation Security Administration (TSA) managers and supervisors.

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19. Windows XP

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Here's how Windows XP is used in Senior Field Service Technician jobs:
  • Created various successful server recovery and backup plans for Windows XP, Server 2003, Windows 7 and server 2008.
  • Worked on large projects to upgrade all workstations in large offices from Windows XP to 7
  • Diagnosed and troubleshooted Windows XP and Windows 7 processing problems and applied solutions.
  • Experience with Windows XP Professional, Windows 7 Enterprise.

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20. Voip

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Here's how Voip is used in Senior Field Service Technician jobs:
  • Install, troubleshoot, repair, and maintain Cisco VOIP /Network and wireless equipment.
  • Set up small business networks and VOIP services.
  • Installed and repaired telephone and VOIP.
  • Worked with Cisco VOIP phone system.
  • Configured and installed VoIP desk phones.
  • Deploy ATA and digital VoIP phones.
  • Experience troubleshooting Cisco VoIP phones.
  • Monitor and assist technical personnel conducting (SF/UC) cabling upgrades including, VoIP (cutover's).

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21. Computer System

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Here's how Computer System is used in Senior Field Service Technician jobs:
  • Serviced and maintained assigned customers' computer systems, printers and associated network equipment.
  • Repaired various types of networks, computer systems and computerized equipment including security systems.
  • Repaired and upgraded many computer systems.
  • Diagnose, install and repair computer systems of Chrysler Corporation, Ford New Holland, Nations Bank and various smaller accounts.
  • Maintained and repaired US Army Thermal Weapon Sights to include, command, control, and communication and computer systems.
  • Maintained, analyzed, and repaired computer systems, hardware, and computer peripherals.
  • Evaluated, built, tested, implemented and deployed computer systems and servers.
  • Diagnosed, installed, configured and repaired computer systems and software.
  • Set up and installed various computer systems.
  • Provide technical support on computer systems in accordance with Ascension Health Ministry protocol .Re-image and repair computer systems.

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22. Internet

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Here's how Internet is used in Senior Field Service Technician jobs:
  • Trouble shooting and diagnosing problems relating to telephone, high speed internet, and digital cable services.
  • Use problem-solving and technical skills to install equipment for TV and ViaSat Internet Satellite Service.
  • Performed telephone, high speed internet, and digital cable installations for Business class services.
  • Monitored the computer's performance via internet access using UNIX programs.
  • Set protocols and configured offices for access to the Internet.
  • Installed and repaired Internet service.
  • Provide technical support via telephone and remote connection through the internet to provide walkthrough assistance to maintenance technicians employed by customer.
  • Document in detail product problems and resolutions Worked directly with Engineers and programmers to resolve issues onsite and via internet.
  • Install, upgrade, and maintain Point to Point and Point to Multi-point network for Internet communications for Sparkplug customers.

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23. Hardware Issues

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Here's how Hardware Issues is used in Senior Field Service Technician jobs:
  • Provide break fix support for all hardware issues

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24. LAN

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Here's how LAN is used in Senior Field Service Technician jobs:
  • Installed, tested and repaired data auditing devices, surveillance equipment including programmable cameras.
  • Serve as subject matter expert for an Intelligence-Surveillance-Reconnaissance (ISR) technology in Afghanistan.
  • Travel throughout New England, with a concentration in a Cape Cod, Southeastern MA and Rhode Island territory.
  • Work is conducted in different atmospheres from Waste Water Facilities to Power Plants is all types of weather elements.
  • Insured proper function of Electronic Article Surveillance systems and Closed Circuit TV equipment through on-site repair and customer training.
  • Supported disaster recovery plans by performing regular backups and creating Ghost images of workstations prior to upgrades.
  • Planned new routes for infrastructure, working with construction and businesses insuring right of way services obtained.
  • Direct involvement with Plant managers, President and CEO level contacts towards product resolution after the sale.
  • Conduct training classes for utility personnel in the maintenance and repair of plant equipment.
  • Train Juarez personnel to ensure smooth transition of repair group from Atlanta to Juarez.
  • Deployed throughout Iraq to perform emergency repairs on power plants and generators.
  • Provided information used in preparing budget and long range planning.
  • Conduct oil sample analysis of plant hydraulic systems.
  • Covered New England region working from home office.
  • Assist plant personnel during RATA testing.
  • Supervised the new build / rig up of land rigs LM 770 & ZJ 30 in Top Oilfields rig up yard.
  • Provided special RF installations on trucks for clients including Old Dominion, Lance, and Pepperidge Farms.
  • Arrange and book travel plans to arrive at customer location in a timely manner.
  • Supported users both in the Classified as well as Unclassified LAN environments.
  • Managed and planned &implement new product installations and coordinated staff and hardware relocations within the Customer's Data Center.

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25. New Equipment

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Here's how New Equipment is used in Senior Field Service Technician jobs:
  • Followed technical instructions to preform service bulletins relating to new equipment install or upgrade of existing components or software.
  • Perform and oversee new equipment installation and Operational Acceptance Testing, and perform equipment modifications.
  • Install and configure new equipment, including operating software or peripheral equipment.
  • Work closely with the OEM's during new equipment installations including SAT procedures, Radiation Leak Surveys and major equipment upgrades.
  • Installed and serviced, new equipment throughout North America and Canada.
  • Trained customers on new equipment and provided input on upgrades.
  • Provided salesman with leads on new equipment and new customers.
  • Installed, aligned, and balanced new equipment.
  • Trained customers and new operators on new equipment.
  • Recommended new equipment or upgrades as needed.
  • based in California) Start-up and commission of new equipment.

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26. Active Directory

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Here's how Active Directory is used in Senior Field Service Technician jobs:
  • Managed a team of IT consultants to support the implementation for Active Directory and Microsoft Exchange migration of 40,000 employees.
  • Administered various objects such as users, groups, printers and Group Policy Objects within Active Directory.
  • Develop and administer user accounts, domain computers, security groups and Active Directory.
  • Configured and maintained routers, switches, security devices and Microsoft Active Directory.
  • Migrated users and resources to new Active Directory forest with minimal disruption.
  • Configured DHCP, Active Directory, DNS, and mail servers.
  • Locked down call center Windows desktops using Active Directory group policies.
  • Managed and edited objects in Active Directory.

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27. Lexmark

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Here's how Lexmark is used in Senior Field Service Technician jobs:
  • Repaired and replaced hardware for HP and Lexmark printers.
  • Certified in HP and Lexmark printer repair.
  • Provided service and support for multi vendors OEM: Lexmark, Cannon, Dell, IBM and Hewlett Packard.
  • Serviced and installed Lexmark T6xx model laser printers, duplexers, ADF and scanners.
  • Troubleshooted and installed Canon's, Konica's, HP's, Brother's, Lexmark's, and others.

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28. Company Vehicle

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Here's how Company Vehicle is used in Senior Field Service Technician jobs:
  • Worked on commercial and residential alarm systems and fire panel also tested alarms responsible for company vehicle
  • Maintained all documentation required to keep company vehicle, including regular maintenance, repairs and mileage logs.
  • Maintained home office, company vehicle, tools, and equipment in perfect working order.
  • Maintain expense account, company vehicle, test equip.
  • Maintained a company vehicle and controlled a parts inventory.
  • Operate Company vehicle in a safe and responsible manner.
  • Maintain cleanliness and maintenance of company vehicles.
  • Worked out of my home office (company vehicle, cell, lap-top, P-Card ).
  • Maintained full time company vehicle, laptop and assets.

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29. Ethernet

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Here's how Ethernet is used in Senior Field Service Technician jobs:
  • Job duties include installation and service of Ethernet and RS485 and Slot Accounting systems.
  • Install, troubleshoot, repair and maintain Token Ring or Ethernet cabling.
  • Sound working understanding of Token Ring and Ethernet network environments.
  • Network Administration: Knowledge of Ethernet, and Token Ring.
  • Designed multi floor Ethernet and RF Telemetry antenna systems to support the connectivity of cardiac monitoring systems.
  • Perform T1 / Ethernet / DS3 installations and upgrades on Customer and Sprint owned Datacom Equipment.
  • Connected, cross-connected, terminated, tested, assembled and installed fiber optics and ethernet cabling.

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30. IP

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Here's how IP is used in Senior Field Service Technician jobs:
  • Participated in creating Preventive Maintenance and Equipment Usage manuals.
  • Respond to problems by troubleshooting, diagnostic testing (utilizing computer software as applicable), and repairing/adjusting equipment as needed.
  • Read and interpret equipment manuals, schematics, diagrams and blueprints to perform required maintenance, service and assembly of machines.
  • Performed a wide variety of technical tasks including equipment preparations at the factory for an efficient installation on site.
  • Keep inventory of all equipment in our assigned vehicle as well as the equipment used for the installation.
  • Execute regular preventive maintenance on machines and equipment to certify that the machine operates at its maximum ability.
  • Assist in installations by pulling cable and doing store conversions from analog to digital equipment.
  • Performed tasks in high stress environments while maintaining 100% Equipment Operational Readiness.
  • Supervised work crews upgrading and replacing surface wellhead equipment on field locations.
  • Managed warehouse, inventory stock and shipments to and from warehouse.
  • Order and maintain department inventory of beverage parts and equipment.
  • Train loss prevention staff to properly monitor and use equipment.
  • Supported large genome up sites in adaption of such equipment.
  • Worked on multiple smaller projects as needed.
  • Service and maintain prototype, electro-mechanical and computer controlled package and mail sorting equipment.
  • Participated in all Vetco and customer safety programs provided.
  • Provide daily resolution of customers' service issues in regards to video surveillance, card access, and alarm equipment.
  • Trained for Hughes Network Systems, Dictaphone, Synoptics, Motorola, IPL, IBM.
  • paper, bet slips, etc.
  • Installed and maintained wellhead equipment, to include conventional surface, multibowl systems, NT-2 systems, and mudline equipment.

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4 IP Jobs

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31. Service Contracts

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Here's how Service Contracts is used in Senior Field Service Technician jobs:
  • Maintained preventative maintenance service contracts along with emergency breakdowns of our customers throughout the country.
  • Participated in corporate-wide business negotiations of service contracts with small to Fortune 500 companies life cycle phases.
  • Developed aftermarket sales and service contracts for new and existing clients.
  • Created invoices upon completion of repairs and when selling service contracts.
  • Identify leads and opportunities and provide Value service contracts to clients.
  • Prepared service contracts for customers, verified all customer invoices.
  • Field Service, Sales Of Service Contracts.
  • Negotiated service contracts with several major ISO to supplement their biomedical staff and service their contrast injectors.

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32. Component Level

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Here's how Component Level is used in Senior Field Service Technician jobs:
  • Performed in-house component level troubleshooting of customer systems and circuit boards.
  • Read schematics and apply to system wiring/testing and troubleshooting down to component level.
  • Installed and serviced; provided customer phone diagnostics; and repaired microprocessor based flow control systems at component level.

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33. Service Reports

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Here's how Service Reports is used in Senior Field Service Technician jobs:
  • Submit prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
  • Maintained an inventory, produced service reports and calibration certifications, filed expense reports, and wrote procedures.
  • Maintain all customer and company documentation to include Field Service Reports and time tracking.
  • Generated field service reports for client invoicing as well as expense reports.
  • Provided comprehensive, technical service reports to high-level Air Force personnel.
  • Processed Field Service Reports for invoicing and processed daily reports.
  • Prepare and submit Service Reports along with Certificates of Performance on all Hach equipment serviced to customers and management.
  • Completed service reports in a timely manner.

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34. New Technicians

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Here's how New Technicians is used in Senior Field Service Technician jobs:
  • Trained new technicians for field service as well as conducted seminars outlining German documents and schematics.
  • Trained new technicians, Kept car stock inventory sufficient for timely repairs.
  • Provided Technical support to customers, Trained new technicians for customer.
  • Assist in the training and mentoring of new technicians.
  • Trained new technicians on the job, in the field.

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35. Cctv

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Here's how Cctv is used in Senior Field Service Technician jobs:
  • Supervised installations and service of card access and CCTV for both large and small accounts.
  • Installed and serviced networked electronic equipment, Engineered a new Intercom/CCTV system.
  • Maintained various store equipment including telephone systems, CCTV and alarm systems.
  • Service and troubleshoot large Card Access, CCTV and Security Systems.
  • Diagnosed and repaired CCTV systems.

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36. Xerox

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Here's how Xerox is used in Senior Field Service Technician jobs:
  • Service HP LaserJet printers, HP PhotSmart Imaging Systems, Xerox Solid Ink printers and Xerox laser printers.
  • Performed Xerox, HP and Lexmark laser printer and copier maintenance repair, configuration and diagnose issues
  • Install and setups on Lexmark, Kyocera, Xerox and Toshiba copiers.

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37. Customer Locations

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Here's how Customer Locations is used in Senior Field Service Technician jobs:
  • Travel to various customer locations in self-sustained company van.
  • Travel domestically using Inflatable Packers, Accessories and other Third-Party Accessories on either a rental or sales basis at customer locations.
  • Installed and repaired automatic guided vehicle systems at customer locations throughout the United States.
  • Perform field service, troubleshooting for machine issues at customer locations.
  • Performed shop repairs on equipment brought in from customer locations.
  • Supervised all Integra Telecom transport and premise equipment within the Northern Colorado collo- cates and customer locations.
  • Will / Pemco Inc. Sheboygan, WIWork is performed at various Domestic and International customer locations.

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38. Technical Assistance

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Here's how Technical Assistance is used in Senior Field Service Technician jobs:
  • Provided technical assistance and resolution when mechanical or engineering problems were encountered before, during, and after assembly.
  • Installed, modified and made repairs to systems and provide technical assistance and training to system end users.
  • Provided technical assistance to hotel employees via phone, providing instructions of troubleshooting techniques.
  • Resolved problems with technical assistance in high level of customer support.
  • Trained and provided technical assistance to other technicians with troubled copier.
  • Provide technical assistance and travel to job sites as necessary.
  • Provide product support & technical assistance to customers.
  • Provided technical assistance to customers, technicians Commercial installation experience (Sears, Costco, Federal Court Buildings, etc.)
  • Provided both phone and onsite technical assistance to other technicians Provide ongoing training to equipment operators.

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39. Inventory Control

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Here's how Inventory Control is used in Senior Field Service Technician jobs:
  • Managed and maintained budgetary and inventory controls.
  • Provided inventory control management, including tracking, ordering, and RMA processing.
  • Perform inventory control of all supplies, and parts at all facilities.
  • Inventoried parts on van and in branch offices for inventory control.
  • Create all delivery receipts and maintain inventory control.
  • Repaired and maintained computer-based and network-controlled medical dispensing equipment, including Med Select and oncology supply to ensure inventory control.
  • Warehouse organization, stocking Inventory Control, Parts ordering, Customer Relations Completion of the Master Certification Program on Aristocrat Products.

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40. Unix

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Here's how Unix is used in Senior Field Service Technician jobs:
  • Provided technical support in a Windows and UNIX environment as military support personnel.
  • Performed routine UNIX and Lotus Notes tasks.

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41. Fax Machines

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Here's how Fax Machines is used in Senior Field Service Technician jobs:
  • Travel to customer locations to repair copiers, printers, scanners and Fax machines.
  • Installed, serviced and repaired copiers, fax machines and laser printers.
  • Support 8 campuses with 1200 PC's, Printers scanners Fax machines, telephones, projectors and TV's.
  • Received certification on HP Printers, Ricoh copiers, printers and fax machines.

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42. Compaq

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Here's how Compaq is used in Senior Field Service Technician jobs:
  • Serviced installed and configured all Compaq ProLiant Servers, Desktop's, Laptop's and LAN/WAN equipment.
  • Repaired and replaced hardware on IBM, Dell, Compaq and HP computers.
  • Received certifications with: Hewlette- Packard, NEC, Compaq, IBM, Lexmark, Okidata and Epson.

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43. Customer Training

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Here's how Customer Training is used in Senior Field Service Technician jobs:
  • Provided customer training for newly installed equipment.
  • Conducted customer training and provided product support to include both hardware and software technologies for extensive product line.
  • Travel the United States and Canada for machine installations, repairs, and customer training.
  • Provide start up and customer training for all mastered products.
  • Conducted customer training in repair, maintenance, and operation of analytical equipment.

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44. POS

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Here's how POS is used in Senior Field Service Technician jobs:
  • Ensured customer satisfaction, driving performance improvements, productivity savings and maintaining client positive external image.
  • Perform equipment calibrations per code requirements, and complete post-well evaluations.
  • Created detailed activity reports and metrics for team performance improvement purposes.
  • Interviewed all potential candidates for contract and permanent positions.
  • Conducted meetings with hospital personnel to assess the performance of their equipment, possible improvements, and to ensure successful communication.
  • Exposed to actual use conditions of a wide range of military technology on the battlefield.
  • Maintain and monitor material usage and maintained record for inventory and billing purposes.
  • Coordinate proper storage and disposal of waste from equipment operations.
  • Experience with documentation and composing daily field reports and summaries.
  • Interact regularly with high ranking leaders in command positions.
  • Maintain the POS Catalina Network at store level.
  • Designed, installed and maintained RoIP Dispatch positions.
  • Composed Field Service Handbook for new FSE's.
  • Installed and diagnosed POS systems.
  • Maintained positive relationships with all customers.
  • Assembled, tested, and installed sputter deposition systems for mill-lane until the purchase of company by Veeco instruments.
  • Manage end of life process for PC that are out of warranty and cannot be repurpose.
  • run CAT5 cable per request allowing proper positioning of Lottery terminals and DOT Certified.
  • Proposed and executed corrective and preventative actions to management to maintain performance and product quality within Integra Telecom network operations.
  • Experience with Electronics, and Electro/Mechanical devices to include pre and post printing equipment Repaired motors, hydraulics and Pneumatics.

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45. AC

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Here's how AC is used in Senior Field Service Technician jobs:
  • Conduct analysis of product installations, modifications and enhancements in accordance with documented procedures and specific customer specifications.
  • Earned Marketing Specialist Award 2002- for emergency installation of beverage system to accommodate customer unexpected requirement.
  • Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically.
  • Maintained local inventory & storage facilities.
  • Maintain concise records of service, prompt repair scheduling, and practice best-fit product selection unique to each customer's needs.
  • Make decisions regarding whether to ship the client a replacement part or schedule a trip to go there myself.
  • Oversee and assist with assembly of each shop to make sure they are built properly and on time.
  • Perform repairs and upgrades to all types of pumps, compressors and vacuum systems.
  • Trained new hires to perform daily job task and teach technical installation guidelines.
  • Assist sales force to develop new business and maintain existing accounts.
  • Provided technical support to customers through phone and direct interaction.
  • Managed field service contractors dispatch and leverage as needed.
  • Shipped bad parts back to support centers.
  • Increase customer satisfaction a 100%.
  • Performed inventory audits on contractors and other Technicians Diagnose complex technical problems and perform on-site repair.
  • Facilitated the build of the Telepresence Video Conferencing facilities.
  • Assisted with proper equipment selection.Provided back-fill services.
  • Install and perform regular preventive maintenance on beverage and chemical feed systems for commercial dishwashing and laundry machines.
  • Have been promoted to Senior Field Service Technician Reason for leaving: The SGT contract was awarded to SAIC.
  • Cox Cable Subcontractor installation, troubleshooting and repair of Video, Phone, and Data.

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46. Osha

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Here's how Osha is used in Senior Field Service Technician jobs:
  • Attended HIPAA and OSHA training every three months while working in sensitive patient areas of the hospital.
  • Provided consultation services to hospital management personnel for compliance with OSHA and JCAHO regulations.
  • Maintain proper OSHA safety standards and practices.
  • Comply with EPA, NEC, AFOSH, and OSHA regulations.

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47. Security Systems

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Here's how Security Systems is used in Senior Field Service Technician jobs:
  • Performed maintenance on 5 different types of complex security systems from 7 different equipment manufacturers.
  • Assisted in the reporting and maintenance of quality, health, safety, environmental and security systems.
  • Installed and serviced various types of fire and security systems, and high-end audio and visual equipment.
  • Performed preventive maintenance on over 50 Financial Institutions surveillance and security systems in NC and SC.

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48. Nortel

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Here's how Nortel is used in Senior Field Service Technician jobs:
  • Serviced and repaired various types of Nortel equipment.
  • Mapped digital cross-connects in the DACs system and turned up trunks in the Siemens DCO and Nortel DMS 500.
  • Serviced several different PC's & printers AS400, Bull mainframes systems & Nortel.
  • Installed Windows 95, 2000, 2003 networks Ran Cat 5 cable for Network and phone lines for Nortel network.

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49. VPN

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Here's how VPN is used in Senior Field Service Technician jobs:
  • Provide problem solving assistance and troubleshooting to clients either over the phone, VPN connection, or on-site.
  • Supported remote users with VPN and remote desktop tools.
  • Experience with VPN and troubleshooting connectivity issues.

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50. Security Equipment

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Here's how Security Equipment is used in Senior Field Service Technician jobs:
  • Delivered installation and repair for all security equipment owned by Transportation Security Administration (TSA) and Federal/State facilities.
  • Service, installation and maintenance of security equipment.
  • Perform corrective and preventative maintenance on security equipment, primarily in airports with TSA and Federal sites.

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Senior Field Service Technician Jobs

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20 Most Common Skills For A Senior Field Service Technician

Computer Hardware

15.5%

Parts Inventory

11.8%

Customer Service

11.1%

PCS

7.0%

Technical Support

6.7%

Preventative Maintenance

6.1%

Setup

3.8%

Laser Printers

3.6%

Onsite

3.5%

Access Control

3.4%

Electrical Systems

3.1%

Customer Sites

3.0%

Service Technicians

3.0%

PLC

3.0%

Service Calls

2.8%

Test Procedures

2.6%

Trouble Shooting

2.6%

Transportation Security Administration

2.6%

Windows XP

2.5%

Voip

2.3%
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Typical Skill-Sets Required For A Senior Field Service Technician

Rank Skill
1 Computer Hardware 10.7%
2 Parts Inventory 8.2%
3 Customer Service 7.7%
4 PCS 4.9%
5 Technical Support 4.7%
6 Preventative Maintenance 4.2%
7 Setup 2.7%
8 Laser Printers 2.5%
9 Onsite 2.4%
10 Access Control 2.4%
11 Electrical Systems 2.1%
12 Customer Sites 2.1%
13 Service Technicians 2.1%
14 PLC 2.0%
15 Service Calls 1.9%
16 Test Procedures 1.8%
17 Trouble Shooting 1.8%
18 Transportation Security Administration 1.8%
19 Windows XP 1.7%
20 Voip 1.6%
21 Computer System 1.6%
22 Internet 1.4%
23 Hardware Issues 1.4%
24 LAN 1.3%
25 New Equipment 1.3%
26 Active Directory 1.3%
27 Lexmark 1.2%
28 Company Vehicle 1.2%
29 Ethernet 1.1%
30 IP 1.1%
31 Service Contracts 1.1%
32 Component Level 1.1%
33 Service Reports 1.0%
34 New Technicians 1.0%
35 Cctv 1.0%
36 Xerox 1.0%
37 Customer Locations 1.0%
38 Technical Assistance 0.9%
39 Inventory Control 0.9%
40 Unix 0.9%
41 Fax Machines 0.9%
42 Compaq 0.8%
43 Customer Training 0.8%
44 POS 0.8%
45 AC 0.8%
46 Osha 0.8%
47 Security Systems 0.8%
48 Nortel 0.7%
49 VPN 0.7%
50 Security Equipment 0.7%
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36,282 Senior Field Service Technician Jobs

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