Some technical problems can't be solved over the phone or via email. If a customer needs in-person help installing a complicated piece of technical equipment, a company will often send a senior field technician to the rescue.
The senior field technician doesn't sit in the office all day. They actually get to go out in the field and visit customers. They conduct repairs on-site and assist customers with installation, maintenance, and troubleshooting of any necessary equipment. Sometimes, they even teach customers how to solve problems themselves so they can be prepared for any issues in the future.
The senior field technician needs plenty of customer service experience as well as technical know-how. These kinds of skills aren't usually taught in classrooms, which is probably why most senior field technicians don't have a bachelor's degree. Instead, they gain practical experience by working as field technicians before earning a more senior role.
There is more than meets the eye when it comes to being a Senior Field Technician. For example, did you know that they make an average of $27.89 an hour? That's $58,011 a year!
Between 2018 and 2028, the career is expected to grow 9% and produce 3,200 job opportunities across the U.S.
There are certain skills that many Senior Field Technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Interpersonal skills, Communication skills and Analytical skills.
If you're interested in becoming a Senior Field Technician, one of the first things to consider is how much education you need. We've determined that 35.7% of Senior Field Technicians have a bachelor's degree. In terms of higher education levels, we found that 3.3% of Senior Field Technicians have master's degrees. Even though some Senior Field Technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Senior Field Technician. When we researched the most common majors for a Senior Field Technician, we found that they most commonly earn Associate Degree degrees or Bachelor's Degree degrees. Other degrees that we often see on Senior Field Technician resumes include High School Diploma degrees or Diploma degrees.
You may find that experience in other jobs will help you become a Senior Field Technician. In fact, many Senior Field Technician jobs require experience in a role such as Field Technician. Meanwhile, many Senior Field Technicians also have previous career experience in roles such as Field Service Technician or Technician.