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Senior fraud analyst skills for your resume and career

Updated January 8, 2025
4 min read
Senior fraud analyst example skills
Below we've compiled a list of the most critical senior fraud analyst skills. We ranked the top skills for senior fraud analysts based on the percentage of resumes they appeared on. For example, 11.7% of senior fraud analyst resumes contained sql as a skill. Continue reading to find out what skills a senior fraud analyst needs to be successful in the workplace.

15 senior fraud analyst skills for your resume and career

1. SQL

Here's how senior fraud analysts use sql:
  • Trained junior agents in SQL query creation, modification, and exportation of results to MS Excel.
  • Performed fundamental SQL database queries to accurately update financial fraud trends monthly analysis report.

2. Fraud Risk

Here's how senior fraud analysts use fraud risk:
  • Identify innovative solutions using existing systems to mitigate fraud risk.
  • Train newly-hired fraud risk analysts and provide ongoing education for current team members on the U.S. fraud risk team.

3. Fraud Prevention

Here's how senior fraud analysts use fraud prevention:
  • Utilized skip tracing techniques locating identity theft victims educating on id protection and fraud prevention.
  • Take appropriate actions to verify legitimate usage and mitigate risk utilizing fraud prevention protocols.

4. Strong Analytical

Here's how senior fraud analysts use strong analytical:
  • Demonstrated strong analytical and business problem solving skills; able to understand complex business system functionality and develop strategies.
  • Applied strong analytical and organizational skills including thoroughness and attention to detail to accommodate changing priorities and work assignments.

5. Fraud Losses

Here's how senior fraud analysts use fraud losses:
  • Evaluated current fraud trends using Excel and applied new strategies that consistently reduced fraud losses to under half the industry average.
  • Created monthly, quarterly, and annual reports to reflect roaming revenue, fraud losses, and trends for General Manager.

6. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how senior fraud analysts use outbound calls:
  • Make outbound calls to take appropriate action based on suspicious activity pertaining to Identity Theft.
  • Receive outbound calls to assist customers, law enforcement or merchants with fraud/scam related matters.

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7. AML

AML refers to the rules and systems set up by governments, financial institutions, or organizations to prevent fraudulent economic activities.

Here's how senior fraud analysts use aml:
  • Detected suspicious terrorist financing activity via deposit transactions based on AML and KYC guidelines.
  • Managed reporting, investigating identity thefts, identifying account take over and AML, conducting compliance audits and account closures as needed

8. Customer Accounts

Here's how senior fraud analysts use customer accounts:
  • Reviewed customer accounts, transactions, and payment histories to identify fraudulent activity.
  • Assist customer service representatives with customer issues regarding customer accounts and order statuses.

9. Law Enforcement

Law enforcement is the task of certain members of the community who work together to uphold the law by identifying, preventing, rehabilitating, or prosecuting others who break society's laws and norms. The phrase refers to the police, the judiciary, and the correctional system.

Here's how senior fraud analysts use law enforcement:
  • Established relationships with representatives of other telecommunications companies and law enforcement.
  • Maintained inbound and outbound contact with customers, law enforcement agencies, third parties, merchants, and other financial institutions.

10. Financial Institutions

Financial Institutions come in all sizes, forms, and are meant for all sorts of purposes. Some only keep money, some only trade it, some focus on extending loans, some work with only other financial corporations or regular business and companies, and some are built to be useful and multi-purpose. A central bank, for example, is a banking institution meant to keep an eye on other banks and ensure that no laws or rules are broken or bent.

Here's how senior fraud analysts use financial institutions:
  • Performed data-file uploading and information sharing with third parties, including financial institutions, airlines, and industry competitors.
  • Assisted other lines of business, financial institutions and customers with any questions or concerns pertaining to fraud.

11. Fraud Investigations

Frаud investigations аrе dеѕіgnеd to еxроѕе frаudulеnt оffеnсеѕ such аѕ іnѕurаnсе аnd credit саrd fraud аnd to рunіѕh thе perpetrator of a frаudulеnt and іllеgаl асt аnd tо соllесt еvіdеnсе to protect the vісtіmѕ іn ԛuеѕtіоn.

Here's how senior fraud analysts use fraud investigations:
  • Utilized multiple business applications to initiate and conduct fraud investigations.
  • Assisted customers in initiating fraud investigations for fraudulent transactions.

12. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how senior fraud analysts use customer service:
  • Delivered and exceeded excellent customer service expectations in an environment non-conducive to customer satisfaction because of blocked cards and fraud issues.
  • Delivered exceptional customer service; successfully managed upset customers, conflicts, and challenging situations.

13. ACH

Automated Clearing House, ACH is a computerized electronic network to process, coordinate and manage transactions (credit and debit) and automated money transfers between banks and other financial institutions without the use of paper checks, electronic transfers, credit cards, or cash networks. The ACH network is regulated by the federal government and managed by the National Automated Clearing House Association (NACHA).

Here's how senior fraud analysts use ach:
  • Reviewed ACH, wires and activity on accounts for suspicious activity.
  • Evaluate all issues and assist with overdraft fees and ach claims.

14. Inbound Calls

Here's how senior fraud analysts use inbound calls:
  • Received inbound calls from banking centers and other 3rd parties on behalf of clients to discuss potential fraud on their accounts.
  • Contacted cardholders to verify activity, took inbound calls from cardholders with questions about their accounts.

15. Securities

Here's how senior fraud analysts use securities:
  • Escalated suspicious or confirmed fraud findings to Corporate Securities.
  • Interacted with various departments to research securities presented on UBSPW.com.
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List of senior fraud analyst skills to add to your resume

Senior fraud analyst skills

The most important skills for a senior fraud analyst resume and required skills for a senior fraud analyst to have include:

  • SQL
  • Fraud Risk
  • Fraud Prevention
  • Strong Analytical
  • Fraud Losses
  • Outbound Calls
  • AML
  • Customer Accounts
  • Law Enforcement
  • Financial Institutions
  • Fraud Investigations
  • Customer Service
  • ACH
  • Inbound Calls
  • Securities
  • Management System
  • Account Changes
  • Service Support
  • Fraud Claims
  • OFAC
  • Identify Fraud Trends
  • Fraudulent Transactions
  • Fraud Cases
  • Customer Situations
  • Complex Research
  • Fraud Patterns
  • Account Takeover
  • SAR
  • Office Functions
  • Transaction Monitoring
  • Bank Secrecy Act
  • Customer Care
  • Debit
  • Identity Theft
  • Anti-Money Laundering
  • Transaction Characteristics
  • SME
  • KYC
  • Fraud Type
  • Subpoenas
  • Check Fraud
  • Detect Fraud
  • Credit Card Accounts
  • Customer Inquiries
  • Debit Cards
  • Fraud Trends
  • Phishing
  • Customer Calls

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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