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Senior functional analyst skills for your resume and career
15 senior functional analyst skills for your resume and career
1. Business Process
A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.
- Worked independently with Business Partners documenting and translating existing business processes that were vague and varying into functional requirements.
- Conducted GAP analysis and identified areas for Business Process re-engineering and improvement to benchmark global standards.
2. Architecture
- Directed testing system architecture, upgrades and enhancements.
- Study the current system architecture and recommendations to stabilize the data transfer errors between interfacing systems and Oracle 11i.
3. Functional Specifications
- Document functional specifications for developers, configure application, and setup data as required to realize solution.
- Worked closely with financial product strategy and development personnel in defining functional specifications.
4. ERP
Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.
- Worked Enterprise Resource Planning (ERP) Integration issues involving retail, wholesale and joint levels to insure a seamless operation.
- Advise and assist ERP Application Analysts and Senior ERP Application Analysts in areas of special knowledge or certification, i.e.
5. Sap Functional
- Involved in customizing and enhancing the built-in SAP functionality for API in accordance with client requirements.
- SAP Functional Analyst Manager with full responsibility for Vistex Solution for all business units.
6. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Develop documentation and correspondence addressing all logistics elements in direct support of program events and Milestone decisions.
- Designed, configured and implemented a Reverse Logistics solution for RMA processing of Shipped Configurable Products.
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- Worked extensively on Integration of MM with FI.
- SAP Modules tested included FI, CO, SD and MM.
8. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Key stakeholder of vendor/product evaluation team to evaluate moving from Oracle HR & Payroll to either ADP or Workday solutions.
- Created the following Workforce Administration (HR Processing) Test Cases: Personnel, Inquire, and HR Reports.
9. User Acceptance
- Supported user acceptance testing, as well as independent verification and validation.
- Facilitated QA testing/user acceptance and go-live support activities.
10. BI
- Delivered outsourced project management and product development for DW and BI solutions encompassing sales, financial, and distribution data.
- Experienced in working with Report Generation in BI Publisher, PS/Query and Crystal Reports.
11. Test Scripts
Test scripts validate the quality of the software or app being tested. An effective test script has all the steps to be taken to use a software program as well as the ending result of each step.
- Created test scripts to validate and verify user requirements, both functional and nonfunctional, and the design of the application.
- Created 100+ test scripts; migrated scripts to Test Director; managed Test Director in linking scripts to respective requirements.
12. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Developed company training decks for CRM end-user and administration training.
- Campaign management and integration with CRM 7 and CIC0 (IC) for IS-Media integration for classified Ad.
13. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Lead data conversion analyst providing functional and technical support for the migration of client data to the PeopleSoft application.
- Supplied technical support for the installation and testing of software products and Army Standard Systems.
14. Test Cases
- Translated Business requirements into Functional requirements and Test cases tracked back to the Business requirements.
- Created and executed the following Test cases for Manager Checklists and ToDo's and Employee Checklist and ToDo's.
15. DOD
Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.
- Identified resources required for each task leads development of key acquisition documents in accordance with DoD Instruction 5000 and SECNAV Instructions.
- Coordinated with CAC2S Program Office for response to various Government Accountability Office (GAO) audits reviewing DoD MAIS programs.
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What skills help Senior Functional Analysts find jobs?
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What skills stand out on senior functional analyst resumes?
Jason Imbrogno Ph.D.
Associate Professor, University of North Alabama
What senior functional analyst skills would you recommend for someone trying to advance their career?
Travis Grosser Ph.D.
Associate Professor of Management (@ UConn School of Business), University of Connecticut
1. Innovative and Critical Thinking: The ability to think creatively and critically to solve complex problems will be highly valued, especially in a rapidly changing business landscape.
2. Emotional Intelligence: The ability to understand and manage one's own emotions, as well as empathize with others, will be crucial for successfully navigating a workplace where change, diversity, and collaboration will continue to increase.
3. Leadership and Change Management: Skills in leading teams, managing change, and inspiring innovation will be essential as businesses navigate through transitions and transformations.
4. Digital Literacy and Technological Proficiency: As technology continues to evolve rapidly, proficiency in digital tools and platforms will be crucial. Understanding emerging technologies like artificial intelligence, blockchain/Web3, and data analytics will be increasingly valuable.
What hard/technical skills are most important for senior functional analysts?
Jason Caudill Ph.D.
Professor of Business, King University
List of senior functional analyst skills to add to your resume

The most important skills for a senior functional analyst resume and required skills for a senior functional analyst to have include:
- Business Process
- Architecture
- Functional Specifications
- ERP
- Sap Functional
- Logistics
- Fi
- HR
- User Acceptance
- BI
- Test Scripts
- CRM
- Technical Support
- Test Cases
- DOD
- MM
- Oracle Ebs
- Strong Analytical
- UAT
- SDLC
- User Interface
- Master Data
- Fixed Assets
- Management System
- Data Analysis
- ABAP
- Process Improvement
- Payroll
- Gl
- Visio
- QA
- Regression
- Order Management
- Cash Management
- Training Materials
- Java
- SME
- Gap Analysis
- SAP ECC
- SQL Server
- Test Scenarios
- Functional Analysis
- UI
- Technical Specifications
- SLA
Updated January 8, 2025